Total 86,660 customer experience manager job vacancies in Singapore

Job Highlights

• We offer competitive salary and commission
• Family-oriented benefits
• 5 Days Work Week

Join the family and be a history-maker!

Fast-paced and growing electronics company starts a new journey in Singapore, building our team and facility in Genting Lane.

White Horse Laboratories is an independent electronics testing and quality control company providing a turn-key solution to our clients. Internationally recognized, White Horse is a leader in global electronics quality and supply chain management with a cohesive global family of over 100 bright and determined individuals.

We are recruiting for the following position:

Regional Business Development

Job Purpose:

Explore the market and continuously bring in new business, maintain the relationship with the existing clients and search for opportunities on further development purpose.

Job Responsibilities:

• Develop new business on the assigned region to reach the monthly target.
• Get to know the market of assigned region very well, search potential Customers through different channels, and develop via emails, phone calls, onsite visit, etc.
• WHL service promotion and account acquisition, to contribute business growth, and to meet assigned tasks
• Develop existing customer lists and seek new business opportunities by attending trade shows, events and cooperation with partners.
• Be an expert to handle customer’s inquiries, friendly and professional manner, Quick and effective in problem solving.
• To manage and develop assigned accounts, and to meet account’s requirements and satisfaction, including presenting WHL services, quote orders, sign contracts, conduct customer meetings, coordination with their suppliers, explanation reports to customers, Key account monthly reports, and so on.
• Continuously feedback market trend to Manager, to assist Manager for group business strategic planning, Contribute suggestions and ideas for business development.

Job Requirements:

1. 2+ year experience in scheduling and/or customer interaction. (B2B)
2. Semiconductor industry work experience preferred.
3. University diploma or technical certificate.
4. Must be able to communicate professionally in English, both written and oral.
5. Must be familiar with Microsoft Office products and general computing including internet usage, email, and others.
6. Responsible and good team spirit.
7. Experienced in balancing customer requirement and operation limits.

We offer competitive salary, commission, family-oriented benefits in a working environment that fosters professional development and innovation.

We want you! Don't hesitate to apply now.

Are you looking for an exciting new opportunity and keen to build your career brick by brick in the LEGO Group?

This is an excellent opportunity to drive Customer Service Excellence by supporting our BU IEA (Business Unit India and Emerging Asia) order management and contribute to our global organization!

Core Responsibilities

You hold a key role in coordinating and providing support to BU IEA order management customer services tasks,

• Manage BU IEA orders handling in collaboration with your teammates.
• Engage with customers, internal sales, marketing and operations members to secure seamless execution of order management.
• Engage with the warehouse to secure coordination and prioritization of shipments.
• Deliver the requests to our customers on time, in case of deviations, communicate those to all partners.

With the current dynamics in environment we operate in, we are expected to react fast, and in accordance to the changes in business situation and priorities. More specifically you will:

• Create/Change/Maintain Customer Master Data
• Process sales orders/non-revenue orders
• Drop orders via delivery notes for further processing in our warehouses (pick, pack and shipments)
• Provide orders confirmation to sales team & customers.
• Follow up on returns/rejects/damages of orders, obtain approvals and raise Return Orders (for credit note) in SAP.
• Rescheduling and prioritizing orders in order to keep agreed delivery dates.
• Create quotations in SAP to signal for production schedule.
• Work closely with supply counterpart to maximise customers’ order fulfilment.
• Actively participate in continuous improvement efforts in processes.

You play a key role in delivering Customer Service Excellence by elevating seamless, professional, effective order management and service to internal partners and external customers. Together with the colleagues you jointly drive Order Management excellence for BU IEA.

You will take the lead in digital transformation in Order Management team, together with regional counterparts to improve efficiency, build value and innovation.

Focus is more on the distributor markets like Indonesia, Thailand, Philippines, Vietnam, etc. Be part of a diverse BU team, with colleagues & customers from around South East Asia and beyond!

Do you have what it takes:

To be successful in this position you enjoy working in a dynamic environment. You have a positive "can-do" approach and are able to prioritize assignments to manage many diverse tasks simultaneously. As a person you are a team-player, who thrives and contributes best in a team setting, however can also with little supervision work effectively independently.

Furthermore, we expect that :

• Degree or equivalent experience in Business/Logistics/Supply Chain
• 5+ years of relevant experience within Order Management, Customer Service, Logistics, Supply Chain Ops
• Experience using relevant SAP modules and are used to working with Excel (Vlookup, pivot tables etc.)
• Structured & collaborative, with a flair for working in systems
• Customer focused
• You have flexible approach when comes to changes
• You have strong collaboration skills to elevate team efficiency and performance
• You find motivation in building structure to optimize efficiency.
• You take initiative, recognize and act on opportunities for improvement.
• You pay attention to details

What’s in it for you?

Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal today at: https://www.lego.com/en-sg/careers/job/senior-customer-service-advisor-ef26f791edd01000df90b9aee7e00000

OUR CLIENT

• Leading Financial Institution

HIGHLIGHTS

• Excellent remuneration and perks
• Stable environment
• Good working hours

LOCATION

• West

RESPONSIBILITIES:

• Analyse financial statements and data to evaluate the credit worthiness of corporate clients.
• Approve cases based on designated credit limit and authority.
• Advice business on credit risk management and policies.
• Design and propose credit strategies that are in line with internal credit policies.
• Monitor credit portfolio to identify and mitigate risk.

JOB REQUIREMENTS:

• Relevant degree with at least 10 years of Credit risk management experience handling SME clients.
• Good knowledge of various SME Banking products including working capital, trade finance, commercial property loan, etc.
• Able to work well in a team and comfortable to provide guidance to junior members of the team when needed.

Interested applicants, please Click on the Apply icon or send your CV to canice.sar@paradigmrecruitment.com.sg.

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

Job Description:

• Developing, executing and ensuring company SOP's are followed throughout assigned sites
• Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal
• Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations
• Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works
• Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies
• Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
• Planning of manpower deployment at various sites to meet the contractual requirement of clients
• Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface
• Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.
• Handle minor repairs, troubleshooting of household equipments

Requirement:

• Min 2-3 years of operations experience preferably in cleaning, services
• Good spoken English
• Able to commit to long working hours and shift work
• Able to work on weekends
• Salary $2800 - $3800 (basic + allowance)

Interested please send detailed CV with recent photo to [email protected]

Vel Heng Jee Ting (R1108267）

Jobs Alley Pte Ltd (21C0599)

Love Hair is a boutique hair salon located in Central Hong Kong that specializes in healthier, more natural products. With creativity and innovation in the industry leading their efforts, Love Hair strives to ensure the health and happiness of each client’s hair needs. The salon is an environmentally conscious business, looking to minimize their carbon footprint in any way possible. Love Hair will be recycling, utilizing locally filtered water and serving clients with safer, more natural products. With eco flooring, reclaimed wood shelving and screens, stepping into the salon takes you to a peaceful, relaxing environment.

We are currently seeking a full time Receptionist/Operations officer to join our dynamic team: Must be eligible to work in Singapore.

Two years previous experience in a receptionist/front of house/administration role.

Salon reception experience desired but not necessary

Must possess excellent customer service skills. Fluency in English speaking and writing necessary.

The role involves a variety of duties:
• Handling calls and managing the waitlist in an efficient manner and responsible for the entire booking system for the salon. Also handling payments during check outs and cashing up at the end of the day
• Respond to a very busy email and WhatsApp inquiries related to bookings as well as administrative items
• Responsible for stock-taking for all the various brands we stock and re-ordering every week consistently as well as organising their invoices.
*Managing the monthly income and expenditure folder. Saving daily reports and emailing to the accountant on a monthly basis. Updating the love hair membership database weekly.
• Managing and paying invoices.
• Managing in house spreedsheets. • Managing confidential documents
• Helping the owner with various tasks of running the business on a daily basis
• Managing the reception in a professional manner so that all clients feel welcomed and well- looked after during their visits and Offering refreshments

This is a hybrid role which would include 3 days in salon and 2 days flexible working from home.

If you think you are right for the role and have the perfect set of skills then please get in contact. Please email you covering letter and CV to [email protected]

Our client is one of the retail company in Singapore. They are currently looking for an Operation Assistant Manager/Manager to join them!

Job Details:

Salary: $4000 - $6000 (depends on experiences)

Location: Ubi (East Area)

Working hours: Mon to Fri - 10am -7pm

Job Responsibilities:

Handle and supervising the business operation

Responsible in recruiting, training and coaching employees

Handle conflicts or complains from customers and employees

Supervising the store activities

Analyzing information and processes in order to achieve business and profit objectives

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Ad-hoc duties as assigned

Job Requirements:

Degree in business, management or other related field

Having at least of 3 years relevant experiences

Interested applicants please send your resume to emily(at)alignrecruitment.com.sg or send to wa.me/6580446108.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Lim Xin Lin (Emily) (R23113540)

Job Scope:

· Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)

· Display Leadership to create a motivated working environment for the team.

· Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Ensure compliance with sanitation and safety regulations according to government regulations.

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Job requirements

· At least 3 years in a managerial position in F&B industry

· Motivated (Leadership), result-oriented(result-driven) and a fast learner

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· Positive attitude with ability to influence and lead

· Computer literate and with excellent interpersonal skills

Are you:

• Passionate and enthusiastic about digital marketing and creating engaging content?
• Experienced in website management with knowledge of SEO best practices?
• Looking to join an organisation that truly wants to make a difference and values its people?

We are unlike any other Chinese Learning Centres in Singapore. We’re for young people who seek a deliberately different educational experience. An industry-driven one. For those who want to learn in the classroom, within workplaces, and on the job. We’re for those young people who seek to start building real-world strengths and skills now, not only in the future.

We are seeking a Part time Digital Marketing cum Customer Experience Officer, to join our Novena branch ideally on a part-time 4 days per week basis.

Work Hours

1. Tuesdays, Thursday & Fridays: 3pm to 7pm

2. Saturdays: 9am to 1pm

This role is ideal for a team player who is:

1. Passionate about all things digital marketing and have a confident understanding of digital market practises including but not limited to SEM, SEO, web design, eCommerce, social media platforms.

2. Able to Have fun at work while you assist us with our day-to-day running of our centre.

Key Accountabilities:

• Creating and scheduling social media post.
• Compiling stats on social media posts and reporting them back to key stakeholders.
• Helping to draft copy and source content to create social media posts across key channels.
• Ensuring adherence to brand guidelines and internal marketing and communication procedures
• Creating and maintaining monthly reports that accurately highlight engagement, growth, competitor behaviour, and learnings.
• Assist us with our day-to-day running of our centre at Novena.

Ready to join us?

Connect with us today and be a part of something great!

How to Apply:
Take the next step in your professional journey by sending us your up-to-date resume/CV via this website.

Please do not hesitate to inquire for any further questions on this position and email me at [email protected]

Why us?
We love what we do and with a combined 60+ years experience in our team in education and care - we get it, we know what it is like and know what you are looking for.

We look forward to seeing you!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Objectives of this role

• Oversee public relations and public-facing marketing strategies
• Develop an impressive corporate image
• Coordinate press opportunities
• Nurture and leverage relationships with existing and potential media partners
• Review and manage PR budget and goals
• Grow and maintain stellar brand awareness

Responsibilities

• Coordinate and propose public relations objectives
• Develop a marketing communications plan
• Oversee social media team and assess digital content
• Manage media inquiries and schedule interviews
• Process, monitor, and communicate PR reports on a quarterly basis
• Stay on top of industry trends

Skills and qualifications

• Excellent writing skills
• Strong understanding of all social media channels
• Superb communication and relationship-building skills
• Exceptional marketing strategy skills
• Thorough knowledge of current industry trends

Preferred qualifications

• Impressive public-speaking skills
• Sharp attention to detail
• Great time management skills

Responsibilities:

• Manage the entire contracts lifecycle, including contract drafting, negotiation, and administration.
• Ensure compliance with contractual terms and conditions.
• Monitor contract performance and take necessary actions to address any issues.
• Collaborate with internal stakeholders to develop and implement contract management strategies.
• Review and analyze contract terms and conditions to identify potential risks and propose mitigation measures.
• Provide guidance and support to project teams on contract-related matters.
• Manage contract amendments and variations.
• Ensure accurate and timely contract documentation and record keeping.
• Work closely with Legal Counsels and Project Accountants for necessary documentations and reviews.
• Handle contract disputes and negotiations with suppliers or subcontractors.

Requirements:

• Degree in Quantity Surveying, Contracts Management, Engineering, or a related field.
• At least 4 - 6 years of experience in contracts management, preferably from the construction/ civil engineering industry.
• Possess strong knowledge in contracts law and regulations.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Porsche Singapore is offering a vacancy as Customer Experience Specialist within its Marketing team.

The Customer Experience Specialist is responsible for delivering a professional, prompt and best-in-class service experience to customers across various communication channels. This role aims to create excitement and build trust, ultimately achieving the overall targeted customer satisfaction.

• Handle customer interactions by processing and following up on customer requests and queries across different channels (including online chat, social media, inbound and outbound calls, and emails), ensuring satisfaction through proactive follow-ups.
• Investigate complex cases or complaints submitted by customers and provide resolutions to the cases/complaints, including working with various stakeholders and crafting replies.
• Log all queries and requests accordingly into the Porsche inhouse system and update the status and resolution on a timely basis.
• Ensure secure handling of IT systems and maintenance of customer records in the Customer Relationship Management database.
• Support data and reporting tasks, including report preparation, assistance in data cleaning, extraction, segmentation, and qualification. Additionally, identify and analyse market needs, and provide regular reports on customer insights, campaign performance, and case resolutions to internal stakeholders, ensuring business retention and growth.
• Support campaigns/events activities, which includes managing guest RSVPs, consolidating guest data, customer registration duty during events, and other duties as assigned.
• Perform all other adhoc duties and projects as assigned.

Requirements

• At least 2 years of working experience preferably in a customer service role
• Excellent verbal, written and interpersonal communication skills and telephone etiquette
• Proficient in Microsoft Office applications
• Ability to perform rotating shift work including public holiday and weekend shifts

For interested applicant, please submit your application via this link: https://jobs.porsche.com/index.php?ac=jobad&id=11158

Thank you.

o Marketing Management:

· Conduct market research and analysis to provide insights and inputs on marketing objectives and KPIs.

· Overseeing the planning and production of marketing and promotional materials.

· Planning, promoting, and executing community events and local marketing initiatives.

· Researching and implementing new local marketing methods and following up on trends.

· Research marketing initiatives of the company’s competitors and identify areas to improve.

o Brand Partnership

· Identify and establish strategic partnerships with brands and stores that align with the brand's values, target audience, and marketing objectives.

· Negotiate partnership agreements, sponsorships, and collaborations with brands, outlining mutual benefits, expectations, and deliverables for both parties.

· Develop integrated marketing campaigns leveraging brand partnerships to enhance brand awareness, drive engagement, and reach new audiences.

· Collaborate with partners and their marketing teams to create co-branded marketing materials, including digital content, social media assets, and promotional merchandise.

· Amplify partnership initiatives through cross-promotion on social media, email marketing, and other digital channels, leveraging their customers and online communities.

o Business to Business Marketing

· Develop and implement B2B marketing strategies to target businesses, enterprises, and corporate clients, driving lead generation, customer acquisition, and revenue growth.

· Establish long-lasting partnerships and ensure that the partnership offers mutual benefits and aligns with the interests and objectives of both parties.

o Events Management

· Plan and execute marketing events, including product launches and pop-up stores to enhance brand visibility and generate leads.

· Coordinate all aspects of event logistics, including venue selection, vendor management, budgeting, scheduling, and on-site coordination.

o Team management

· Work closely with the marketing team to develop impactful marketing assets, including copywriting, visual content, and multimedia materials.

· Coordinate the execution of marketing activities across multiple channels, ensuring consistent messaging and brand identity.

· Assist with managing a team of marketing professionals, providing guidance, coaching, and support to drive performance and foster a collaborative work environment.

o Reporting and Monitoring

· Evaluate the effectiveness of marketing efforts through the thorough analysis of key metrics, such as conversion rates, engagement levels, and customer acquisition costs.

· Monitor campaign performance in real-time, making adjustments and optimizations as needed to maximize effectiveness and ROI.

· Provide regular reports and presentations to senior management, highlighting campaign results, insights, and recommendations for improvement.

o Other Ad-hoc Duties:

· Be part of the rotation to pick and pack customers’ orders on a weekly basis.

· Assist in stock takes.

· Liaise with delivery partners for any delivery and collection matters.

· Assist in the set-up of event pop-ups.

· Participate and promote our products during events.

· Assist in the planning and execution of photoshoots and media events.

o Cross-Functional Collaboration:

· Assisting the Marketing Director with the scheduling and organizing of events and marketing efforts.

· Collaborate with cross-functional teams, including merchandising and product development to align marketing efforts with overall business objectives.

· Collaborate with the overseas team to standardise marketing strategies.

· Building relationships with potential suppliers, event organizers and the media.

o Undertake any other ad-hoc tasks as required

REQUIREMENTS

· Bachelor’s degree in marketing or related field.

· 3 – 4 years of working experience in the local fashion retail industry and/or in an Assistant Manager marketing role.

· Technical Skillset: Canva, Capcut, Adobe Illustrator and Photoshop.

· Exceptional communication and interpersonal skills.

· Detail-oriented, leadership skills and good time management skill.

· Experience in building and leading a team.

Responsibilities

• Overall management and coordination of the projects.
• Developing project plans, schedules, and budgets.
• Coordinate and communicate with project teams, subcontractors, and suppliers.
• Monitor project progress and ensure adherence to project plans and specifications.
• Assist in resolving any issues or challenges that may arise during the project execution.
• Conduct regular site inspections and quality control checks.
• Assist in the preparation of progress reports and project documentation.
• Ensure compliance with safety regulations and industry standards.
• Collaborate with internal teams to ensure successful project delivery.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Electrical Engineering or equivalent.
• At least 3 – 4 years of project management experience, preferably in supervisory role.
• Prior experience handling LTA projects will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

Key Responsibilities

1. Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.
2. Uses escalation policies as required to keep management informed of down situations.
3. Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.
4. Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.
5. Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.
6. Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.
7. Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.
8. Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

Job Description:

• Supervise day-to-day operations of the administrative work and staff members; taking corrective action when necessary.
• Schedule management of all administrative work
• Coordination with HQ’s corporate department
• Support in the hiring, evaluation of site personnel and contract renewal
• Application of work pass for new expats and staff
• Site accounting work such as collection of quotations, negotiation and making payment to suppliers.
• Work with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses Develop, review, and improve the administrative systems, policies, and procedures in project.
• Ensure necessary office supplies and all equipment are working and properly maintained.
• Logistics arrangement of project staffs and supervisors coming to project site.
• Handling all other logistics for equipment, spares, repairs etc. required for project.
• Planned, schedule, and promote office events, including orientations and training sessions.
• Ensure all practices are in compliance with labor and employment regulations.
• Handling of project IT audit by HQ

Job Requirements:

• Bachelor Degree in Economics
• Minimum 3 years of similar experience
• Knowledge in Microsoft (Word, Excel)
• Conversant with Singapore and Japanese HR and associated admin rules & regulations

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Vivian Chung Fhui Tiin
EA Personnel Reg No: R22106436

Job Description

Key Responsibilities

• Under direct supervision, forecasts and communicates engineering, materials, and manufacturing requirements to suppliers. Provides input to outsourcing decisions by performing make versus buy analysis. Coordinates demand signals through MRP to minimize inventory exposure.
• Participates in Materials Core Team and coordinates product development process deliverables with team members (buyers, planners, production control).
• Supports the creation, releases, and updates to new project materials strategy.
• Participates in commercialization (transition) materials plan. Participates in the material change control change process. Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary. Utilizes the preferred supplier selection and assessment process when selecting suppliers. Completes supplier risk assessment on critical and unique parts. Monitors supplier performance (delivery, quality, cost).
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering.
• Meets cost objectives and resolves quality issues. Generates and publishes Key Process Indicators (KPI). Tracks total landed costs targets.
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering. Utilizes value analysis on build-to-print components in support of Should Cost analysis.
• Under direct supervision, mediate and partner in the resolution of supplier quality issues for assigned product groups.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Key Job Duties:

< Duties as Business Administration Manager for KYOCERA Asia Pacific Pte. Ltd. and its subsidiaries, branches and rep offices (collectively, KAP-G) which covers 9 entities in 8 countries >

• Monitor the establishment and update KAP-G of any company group rules issued by Japan headquarters with appropriate explanation.
• Update KAP-G internal rules including Ringi (Internal Approval Procedure) and Credit Control Policy by liaising with Japan headquarters’ relevant division and presenting it to all KAP-G employees.
• Consider and suggest proper business scheme comprehensively by taking a variety of factors such as relevant country’s law on trading and tax, company group’s rule, logistics, agreement with supplier and system operation etc. into consideration, based on consultation from sales division.
• Review new customer’s financial condition and judge the suitable credit limit or necessity of collateral.
• Monitor and review all existing customers’ credit limit annually by considering the latest financial condition, business volume, credibility of customer’s parent etc.
• Review Agreement, Contract and Engagement Letter, which include sales agreement with customer, intercompany agreement with affiliates, appointment of external consultant for tax related, service contract with IT vendor / logistic vendor / insurance company etc.
• Educate and advice on export control to employees in order to conduct business properly without offending international rule and regime regarding security trade control and annual audit of security trade control checks conducted by Japan headquarters’ relevant division.
• Planning yearly budget for IT investment, consideration of the service and vender to be used and explaining in detail to management before implementation to enhance IT security level and improvement of the work environment.
• Discuss with Japan headquarters and relevant affiliates for maintenance and revision of KAP-G business core IT systems used for order entry, inventory control, shipping and AR/AP control.
• Discuss with logistic vendor about setup of new warehouse in APAC region and detail flow from import declaration to delivery to customer.
• Make and distribute reports of daily achievement, monthly plan and forecast of Order Booking and Shipping of all sales divisions.
• Supervise establishment of new entity in APAC region by liaising with external consultant, internally with each division and Japan headquarters’ relevant division.
• Coordinate change of Directors, Articles of Associates / Company Charter of KAP-G companies, with liaising with external consultant and Japan headquarters’ relevant division.

Job Requirements/Skills:

• Deep understanding of company group rules and policies.
• Good knowledge in rule, regulation and custom of trade transaction (Customs declaration, FTA/EPA, Rules of Origin etc.)
• Good knowledge in intercompany transaction including transfer pricing aspect.
• Good explanation skill to summarize complicated IT matter to commonly understandable words.
• Experience in building relationship and negotiating well with external consultant, IT vendor, logistics vendor, insurance company, etc.
• Project management by co-working with relevant division.

Minimum Experience and Qualifications:

• More than 10 years of experience as Manager in administrative role for sales transaction (customer credit control, business scheme consideration, internal rule education etc.)
• Prior working experience in Japanese companies with regional roles & responsibilities.
• Possesses years of supervisory experience of over at least 10 or more subordinates.
• Bachelor’s Degree in relevant field and/or equivalent experience.

Role Description

This is a full-time role. The Aftersales General Manager will be responsible for overseeing the aftersales operations and customer service. This includes managing the aftersales team, ensuring high-quality service standards, implementing efficient processes, resolving customer issues, and driving customer satisfaction. The role requires close collaboration with various internal and external stakeholders.

Qualifications

• Strong leadership and people management skills in managing a large team
• Extensive experience in after-sales operations in the automotive industry
• Proven track record of delivering exceptional customer service
• Excellent problem-solving and decision-making abilities
• Strong business acumen and understanding of automotive market trends
• Ability to work effectively in a fast-paced and dynamic environment
• Excellent communication and interpersonal skills
• Tertiary qualification in automotive management or a related field

Interested candidates please email your resume to [email protected] with all details like current salary, expected salary and notice period

Regards

Shashi (R23112213)

Just Recruit SIngapore Pte Ltd (EA12C6295)

Job Description

• Conduct in-depth research on various topics, including cultural, historical, and social aspects, as well as professional jobs, and thematic elements relevant to the drama’s setting and themes.
• Collaborate with the writing team to provide accurate and compelling information that enhances the authenticity and richness of the storyline.
• Stay updated on industry trends, audience preferences, and competitor strategies to contribute valuable insights to the production process.
• Assist in script development by providing detailed background information, references, and supporting materials.
• Establish collaborations with external experts, consultants, and historians to ensure accuracy and authenticity in the portrayal of specific topics.

Qualifications

• Diploma / Degree with 3-4 years of working experiences.
• Passion for the media industry.
• Strong communicator with a flair for Chinese drama writing
• Excellent research skills
• Effectively bilingual in English and Chinese, with a strong command of Chinese (written and spoken) for business purpose in Chinese Drama Productions Team.

This position reports to the Head (Member Relations).

Key Responsibilities

1) Membership Engagement & Community Building

- Plan, network and bring the legal community together during outreach events and activities.

- Oversee and represent SAL at key membership and industry events to increase awareness of SAL membership benefits and promotion of its products, events and services.

- Craft and design mentorship programme for SAL members.

2) SAL Products & Services Development

Partner representatives from SAL clusters in engaging with the SAL Committees to:

- Understand the industry’s professional issues and development needs.

- Gather member feedback to improve existing SAL offerings.

- Identify and assist in creating new initiatives, products, and services for SAL to deliver.

3) Marketing, Communications & Business Development

- Craft, lead and execute marketing plans for SAL’s outreach activities, products and services.

- Formulate a roadmap to foster networking among the legal community.

- Plan and conduct market research activities.

4) Data Analytics & Statistics

- Perform data and trend analysis to assess the quality and meaning of membership data in Singapore and overseas market.

- Ensure membership data and systems are complying to laws, data privacy regulations and government guidelines.

5) Membership Policies & Administration

- Assist Head (Member Relations) in providing perspectives and insights in guiding SAL membership policy development.

- Assist the membership admin team during key administrative periods.

- Perform any other duties as assigned.

Skills and Qualifications

- Bachelor’s degree in business marketing, communications, or law, with 3 to 5 years of relevant work experience.

- Experience in community engagements (bonus if within legal industry).

- Experience in marketing, business development, or legal.

- Good analytical and data literacy skills, with a flair for interpreting numbers and trends.

- Able to build positive and productive relationships with internal and external stakeholders.

- Able to engage confidently with large groups of people, demonstrating diplomacy and professionalism.

- Good interpersonal writing communications and presentation skills.

Work location: Joo Koon or West Coast

Working hours: Monday to Friday, Office Hours

Responsibilities:

• Manage full spectrum of accounts and reporting function
• Statutory reporting - liaise with auditors and government bodies
• Provide reliable, accurate and timely financial information to the Management
• Preparing, analyzing and interpreting financial and management reports
• Manage the full spectrum of corporate tax, working with our tax advisor on timely and accurate submissions and leveraging on applicable tax incentives.
• Ensure full compliance with accepted accounting principles, accounting policies and procedures, balance sheet reviews and internal controls processes
• Formulating accounting policies and strategies, financial and management accounting, costing, taxation and all finance-related matters
• Reconcile intercompany accounts balances with subsidiaries and parent company
• Responsible for monthly account reconciliations
• Analyze working capital trends, optimize working capital days and maximize cashflow generation.
• Evaluate the FX requirements, manage FX risks with appropriate FX hedging.
• Liaise with Auditors, manage the interim and final audits within tight deadlines.
• Implement continuous improvement projects to enhance operational efficiency
• Safeguard assets and mitigate risks with appropriate insurance cover from Group and local insurers.
• Quarterly assessment of the risks and controls, liaising with Internal Audit.

Requirements:

• Minimum Diploma or Degree / ACCA or CPA in Accountancy
• Ability to handle full sets of accounts
• Well-versed with IFRS requirements and with the various tax legislations (GST, corporate tax, transfer pricing)
• Bonus if possess experience in Navision system
• Bonus but not required: possess 3 years of related experience in a manufacturing environment

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

The Company

Our client is an established Medical Devices MNC, looking to hire a confident and driven FP&A talent to oversee a regional portfolio. Mandatory to have regional experience in managing full P&L analysis, managerial experience and exposure in the Medical Devices industry.

Medical devices industry experience, along with excellent communication & business partnering skills required.

Requirements

• Degree/ ACCA qualified
• Required: More than 8 years of relevant experience in managing full P&L analysis, and regional exposure in an MNC environment is essential
• Exposure in Medical Devices industry (familiar with both direct & indirect/ distributor as well as service model)
• Minimum 2 years of Managerial experience
• Traits: Excellent communication and stakeholder engagement skills, proactive, flexible, work well under pressure, adaptable and a keen learner
• The successful candidate is nimble and hardworking, a self-starter and results-driven

Budget: SGD 10,000 – 13,000 per month + Variable Bonus

Job Scope

As the FP&A Manager and managing 1 headcount, you will be responsible in managing full P&L analysis for a regional portfolio and has a focus in partnering with the commercial teams. You will drive timely and insightful analysis, support long range strategic planning, directly driving finance agenda in partnership with senior leaders and commercial & sales stakeholders. You will manage reporting, margin analysis, annual budgeting, forecasting, support pricing requests from commercial team and drive performance management process. You will be responsible for scenario planning, support in identifying risks and opportunities, partner sales team in optimizing sales mix and pricing, collaborate with supply chain to evaluate & identify COGS reduction opportunities, as well as provide detailed data and financial insights to drive business performance and commercial decision making.

You will be managing a culturally diverse portfolio of countries in this region with different market dynamics, and support the company in driving this fast growing region to the next level.

Apply Today

Please send your resume, in WORD format only and quote reference number GH12763489, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

This position is responsible for the planning, setting of the direction of the crew, and resource distribution of the restaurant to achieve an efficient, well-prepared, and profitable food and beverages restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavorful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Assisting the Operations Manager to work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Supervise the operations of at least two restaurants and above

• Perform other duties as assigned by management

REQUIREMENTS

• Min GCE ‘N’ level or equivalent to at least 4 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

We are looking for passionate team players to join us in managing our portfolio of B2B2C Loyalty and CRM programs. You will be responsible for operating and implementing day to day program activities, reports and deployment of digital innovations with close collaboration with internal and external teams. The role covers understanding, applying and enhancing business processes, marketing operations and digital technology engagements.

Job Description:
The AE/SAE/AM grows/retains a portfolio of accounts and is responsible for building client relationships, developing account management strategies, coordinating with internal teams to deliver solutions that meet clients' needs, and identifying opportunities to grow accounts.

Account Manager demonstrates CRM/Loyalty/Marketing expertise. Together with Project Management, strong quantitative and qualitative skills, Account Manager leads internal teams and external clients, representing strong business skills and functional skills.

Key Responsibilities:

• Provide leadership and support during strategy, concept, and execution.
• Partners with internal teams to drive value and engagement.
• Looks for ways to improve account growth by understanding clients’ objectives and goals.
• Demonstrates ability to communicate, present and influence effectively at all levels.
• An expert at building credibility and trust while influencing buying decisions.
• Experience in delivering client-focused solutions based on customer needs.
• Effectively presents insights and recommendations and point-of-view.
• Assists and advises account and financial management relating to account profitability.
• Fosters a collaborative environment to encourage an exchange of ideas between cross-teams.
• Perceives obstacles and objections as an opportunity to engage, consult, and deliver value.

Skills:

• Highly motivated individual with strong communications.
• Ability to excel in fast paced environment drawing on proactive problem-solving skills.
• Experience in managing internal and external teams.
• Keeping abreast with the latest marketing and client trends to build competitive solutions.
• Building a deep and collaborative working relationship with clients and partners.

Requirements:

• Bachelor's Degree in Marketing or related field of study.
• Minimum 3+ years of account management experience (agency/MNC environment).
• B2B industry, CRM and Loyalty experience.
• Experience in marketing operations, communications and analytics.
• Strong expertise in Excel, PowerPoint and Project Management.
• Exposure to Data Analytics tools such Power BI and Tableau (preferably)
• Excellent communications, negotiation and presentations skills.
• Have deep understanding of customer experience and their digital transformation needs.
• Good organization skills, attention to details and multi-tasking.
• Manages client expectations, bringing issues/concerns to the clients' attention before they become issues, offering potential solutions, and advising of potential delivery delays.

Opportunity to:

• Work with an award winning b2b marketing and technology agency.
• Work on regional and global projects and stakeholders.
• Practice and improve strategic and functional aspects of loyalty programs.
• Master various loyalty, marketing and digital tools and technologies.
• Progress to more senior business management and team management roles.
• Widen your skills to expert level and progress to senior managerial roles.

Benefits Summary:

• Financial institution
• Basic up to $8000 (Based on experience) + Performance bonus
• Monday to Friday 9.30am to 6.30pm
• Location: Chinatown Point

Responsibilities:

• Reconcile Profit and Loss statements (P/L)
• Prepare reports for risk and position analysis
• Perform assessments to identify and analyze potential risks
• Assess the severity of each risk by considering its potential impact
• Audit organizational processes and procedures
• Establish controls and systems for risk management
• Develop processes to eliminate or mitigate potential risks
• Create contingency plans for crisis management
• Review existing policies and procedures to identify weaknesses
• Generate reports and deliver recommendations
• Assist in implementing solutions and action plans
• Ensure the company's risk exposure remains within predefined limits
• Collaborate closely with other business stakeholders

Requirements:

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 5-8 years of relevant risk or credit risk control experience
• Professional Risk Manager (PRM) certification is a plus
• Independent, organized, highly analytical and proactive

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

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