Total 83,677 Full-time customer experience manager job vacancies in Singapore

Responsibilities:

• Identify potential business opportunities and diligently pursue to successfully close sales.
• Cultivate and sustain positive working relationships with both new and existing customers, as well as other stakeholders.
• Conduct regular follow-ups with existing customers to uphold quality standards.
• Formulate proposals and deliver impactful sales presentations.
• Deliver consistent reports to the management team, detailing market trends, customer movements, and sales activities.

Requirements:

• Min Diploma in IT or it's equivalent
• At least one year related sales experience
• Good Account Management Skills
• Good communication and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

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Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

The Customer Service Executive is responsible for providing administrative support in fulfilling customer orders and needs. He or She has to establish a good rapport with customers and internally amongst co-workers.

• Handle all incoming phone calls and emails.
• Plan and coordinate daily deliveries and collections.
• Process sales orders, delivery notes, invoices, quotations, debit notes and credit notes.
• Follow-up and respond promptly on customers' enquires.
• Work closely with vendors such as Warehouse, Transporters, Shipping agents to resolve customers' issues.
• Assist with generating daily invoices.
• Follow up with customers on outstanding AR.
• Provide Administrative support to the Sales.
• Experience in freight forwarding will be an added advantage

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

-

-

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

-

-

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

The Operation Manager oversees a Field Operations team comprising Maintenance Supervisors and Officers to carry out inspection, cleaning and maintenance of the Company’s Advertising Panels comprising digital screens and backlit lightboxes, that are installed at various locations in Singapore such as Changi Airport, shopping malls, billboards and public bus shelters.

He/she will oversee and ensure on-schedule and accurate posting of advertisement campaigns at these locations.

In addition, he/she will supervise the cleaning and maintenance of public bus shelters island wide, is responsible for responding to feedback from LTA and compiling monthly Maintenance Reports to LTA.

The Operation Manager with his team is to ensure high assets’ uptime and 100% accuracy in the display of contents on the Company’s advertising panels. He/she will report directly to the Head of Operations and Safety (HOS)

Key Duties and Responsibilites:

Work Plan Implementation:

• Support HOS in the overall planning on cleaning, posting and maintenance of Advertising Assets.
• Support HOS in training and coaching of the Field Operations team to perform their duties effectively with strong safety mindset.
• Manage daily operations of the department, ensuring cleaning, maintenance and posting work are carried out smoothly and safely.
• Close liaison with field operation to ensure sufficient minimum 10 – 15% spare resources to support ground operational needs.
• Manage Contractors for full compliance with service level agreements (SLA) terms to ensure advertising assets are well serviced and maintained.
• Close liaison with various stakeholders (external such as landlord building operation team and internal such as Project and Campaign Management teams) to resolve ground issues, ensure site access and smooth maintenance operation and campaign posting.

Monitoring & Reporting:

• Monitor advertising assets failure trend for preventive maintenance planning and to ensure sufficient spares.
• Prepare monthly assets performance report.
• Prepare monthly LTA performance report.
• Prepare Warehouse inventory report.

Warehouse Management:

• Supervise Warehouse Coordinator to monitor spare parts inventories, maintain accurate records and ensure spares parts availability.
• Manage inventory Return Merchandise Authorization (RMA) and liaise with supply chain for inbound and outbound inventories.
• Ensure warehouse is neat tidy and organized.
• Work closely with Project team to take over new advertising assets for maintenance and ensure proper record and accountability.

Administrative:

• Ensure systematic and timely filing of Administrative (paper or electronic) documents such as Delivery Order (DO), Purchase Order (PO) and Invoice (INV)
• Ensure documentations such as RA, MOS, PTW and site access passes are in place for Field Operations team to carry out day-to-day duties.
• Work closely with Health & Safety Specialist on health and safety documentation.
• Attend internal & external Operational meetings, capture & ensure timely follow up on relevant actions points

Requirements:

• Min Diploma in Logistic Management, Industrial & Operations Management
• Proven experience of 8 years in operations management, warehouse management, facility management.
• Must be able to lead and work effectively and collaboratively with all levels.
• Organized and meticulous in managing multiple project deadlines as well as daily operational tasks.
• Strong Leadership, Organizational & Problem-solving abilities
• Good communication and Interpersonal skills
• Work well under stress and in a fast-paced environment
• Strong sense of responsibility and ownership
• Collaborative Team Player
• Familiarity with MS Office software tool such as Excel and Word

✅ Fresh graduates are welcome to apply

Responsibilities:
-Liaise with Customers/Carriers and agents for import and export shipments
-Work out quotations for customers
-Import/Export permit declaration and custom clearance
-Building business relationships with new customers and partners
-Prepare documentation and summary for customers' daily shipments
-Issue invoice and costing

✅ Requirements:
-Customer Oriented with good interpersonal skills
-Good written and oral communication skills
-Able to work independently
-Familiar with air/sea Import and Export cross trade shipment will be an added advantage
-Min O Level, preferably 1-year relevant experience

Location: Changi Area

Job Types: Full-time, Permanent

Salary: $2,000.00 - $3,200.00 per month

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• In charge of operations management, employee development, customer satisfaction, and business growth.
• Resolve client inquiries and remarks, services.
• Oversee the completion of repair, maintenance, and emergency work within the proper standards.
• In charge of directing the company, customers, and employee’s management of development and operations.
• Recognize the requirements of every location to address operational problems.
• Inspect all site actions follow the rules that consumers have established.
• Arrange inspections to assess customer satisfaction, inventory, task progress, and technician performance.
• Hold daily meetings with the team to discuss and make improvements.
• Develop staff training programs that cover SOP and safety guidelines.
• Respond to calls for assistance and handle requests after regular business hours.

Requirements:

• Degree or diploma in a relevant field of study.
• At least 3-5 years of experience managing ACMV projects.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Working location: Woodlands

• Take charge of Contracts Management of the various types of projects for our client not limiting to drafting of tender documents, tender evaluation and providing recommendations to clients.
• Review and implement contract administration procedures and policies.
• Verify and certify claims submitted by contractors.
• Produce quantity measurements, bills of quantities, cost estimates and sourcing for quotations when required.
• Support to the bidding team to ensure completeness and timely submission of tender bids.
• Expected to submit regular management reports on the progress of projects vis-a-vis timelines and targets to your supervisor as well to the client.
• Any other ad-hoc assigned by your supervisor.

Job Requirements

• Minimum Degree / Diploma in Building / Project and Facilities Management / Quantity Surveying or equivalent.
• At least 5 years of relevant working experience in Quantity Surveying / Contracts Management.
• Able to work independently in fast-paced environment.
• Good communication and writing skills.
• Candidates with Singapore Institute of Surveyors and Valuers (SISV) or Royal Institution of Chartered Surveyors (RICS) professional membership will be at an added advantage.
• Able to start work immediately or within short notices will be preferred.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

About the Company

Our Client is a Our Client is a global leader in supply chain management solutions.

Responsibilities

We’re looking for an experienced FP&A Manager to be part of a team that is responsible for the accounting operations for the Asia-Pacific region.

• Support stakeholders in planning and budgeting;
• Ensure that targets are communicated clearly;
• Carry out forecasting activities for various divisions;
• Analyse financial performance against targets and identify trends;
• Prepare reports and analyses of financial results;
• Provide advice to stakeholders on accounting & finance procedures as required.

Requirements

• Degree in Accounting & Finance, Business Administration or a related discipline;
• At least 5 to 7 years of work experience, preferably with regional exposure;
• Proven experience in data analysis;
• Strong analytical and problem-solving skills;
• Ability to work well independently;
• Good time management skills, with the ability to handle multiple deadlines in a fast-paced environment;
• Good communication and interpersonal skills.

Employment Details

• Excellent career development opportunities;
• Competitive remuneration and benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Job Summary:

• Salary up to $13,000
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Develop growth strategies and action plans in extending market share (i.e. increase number of patients) and deepening wallet (i.e. higher sales per patient)
• Conduct understanding on market size and assess market competitive landscape (including competitors' offerings and growth strategy)
• Assess market trends and identify market needs ahead of time
• Identify value propositions and map business strategies to patients' needs
• Conduct marketing ROI analysis
• Develop social media and digital marketing strategies.
• Develop plans for corporate and marketing strategies relationship with corporates, schools, insurance companies, etc.
• Champion roll out of new services / projects and any partnership collaboration.
• Research business opportunities, identify viable new income streams and work on new partnerships
• Manage and retain relationships with partners
• Develop marketing strategies and activities in collaboration with partners.

Requirements:

• Possess real clinical experience, dental sales experience

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Summary:

• Monday to Friday, 9am to 6pm
• Basic $2,500 - $2,800
• Bonus given, based on performance
• Location - Kallang (10 mins walk from Bendemeer MRT)

Responsibilities:

• Maintain company ledgers and process daily financial transactions.
• Generate financial documents such as bills, invoices, pay-orders, payables, receivables, and purchase orders.
• Identify and rectify discrepancies in ledgers and accounts, ensuring accuracy at all times.
• Coordinate and manage payment and billing details for external service providers, contractors, and vendors.
• Verify payments and deposits made through the company account, liaising with the bank as necessary.
• Prepare daily reports for management and team members, providing insights into financial activities.
• Assist with other accounting tasks and projects as needed.

Requirements:

• Diploma in accounts or equivalent
• Proficiency with computers and bookkeeping software, preferably MYOB.
• Min. 2 - 3 years of working experience in Accounts (full-set)

Interested applicants, click APPLY NOW or text +65 9759 6862 for confidential discussion.

only shortlisted applicants will be notified

OH ZI YI, JOEY | R22107510

MTC CONSULTING PTE LTD | 15C7752

Responsibilities:

• Oversee daily operations of the laboratory, and conduct scientific analyses of the precious metals content.
• Oversee the setup of laboratories.
• Maintain hygienic procedures of the laboratory.
• In-charge with ensuring the maintenance analytical and laboratory equipment.
• Provide team members instructions on preparation of conducting test precious metals.
• Establish the company's standard operating procedures for analysis and testing.
• Oversee the development of testing and analytical techniques for the testing and refining of gold and silver.
• Work closely with the business team and other team members.
• Taking part in the hiring process and retaining of lab staffs.

Requirements:

• Degree in Chemistry or equivalent.
• At least 5 years of experience in laboratory management.
• Prior experience with ICP & XRF and at least 3 years of experience performing ICP & XRF.
• Have expertise in gold and silver detection and recovery and refining technology is advantageous.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

· Oversee the preparation and consolidation of financial statements for the entire group of companies.

· Monitor and ensure compliance with relevant accounting regulations, tax laws, and company policies.

· Stay updated on changes in accounting standards and communicate impacts to senior management.

· Manage and reconcile intercompany transactions within the group.

· Coordinate and liaise with external auditors and professionals.

· Provide necessary documentation and explanations for audit and professional inquiries.

· Assist in the development of group-wide budgets and forecasts.

· Conduct financial analysis to support strategic decision-making.

· Provide recommendations to improve financial performance and efficiency.

Job Requirements

· Minimum 3-5 years of experience in Group Accounting / Audit / Listed Co.

· Minimum Bachelor’s Degree or Professional Degree in Accounting & Finance

· Prior experience in group consolidation preferred.

· Meticulous, Independent and Highly driven individual who is willing to learn and passionate.

· Team player and good working attitude

· Good communication and interpersonal skills

· Comfortable working in a fast-paced environment

Responsibilities:

• Accountable for the standard of beverages, services provided, and drink product development.
• Responsible for the bar to be well-stocked with goods, glasses, and supplies needed.
• Proper maintenance for the bar and beverage service areas.
• Supply a high quality, and well-made drink offer.
• Ensuring prompt delivery of expertly crafted beverages to our visitors.
• Providing the employees with a daily briefing.
• Assisting in the development and modification of the drink menu.
• Overseeing the drink operation's opening and closing procedures.
• Regulating the preparation of ingredients and pre-batches.
• Maintain drink supply levels, and plan budgets.
• Monthly stock counts and stock holding value reporting.

Requirements:

• Diploma or Degree or relevant field
• At least 3-5 years of experience in the relevant field.
• Prior experience in F&B Industry

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Purpose: This role is responsible for overseeing and managing all aspects of custody services and corporate actions processing for the brokerage and investment bank's clients. This role involves ensuring timely and accurate processing of corporate actions events, managing client relationships, and providing strategic guidance to the team.

Key Responsibilities:

Custody Services Management:

• Oversee the custody services function, including safekeeping, settlement, and asset servicing for client accounts.
• Ensure compliance with regulatory requirements and internal policies related to custody operations.
• Develop and implement best practices for custody operations to enhance efficiency and mitigate risks.
• Monitor industry trends and developments in custody services to identify opportunities for improvement.

Corporate Actions Processing:

• Lead the corporate actions team in processing all types of corporate actions events, including dividends, mergers, acquisitions, and stock splits.
• Coordinate with internal and external stakeholders, including clients, issuers, and market intermediaries, to ensure timely and accurate processing of corporate actions.
• Develop and maintain procedures and controls for corporate actions processing to minimize errors and mitigate risks.
• Provide expertise and guidance on complex corporate actions events and their impact on client portfolios.

Client Relationship Management:

• Serve as the primary point of contact for clients regarding custody and corporate actions services.
• Build and maintain strong relationships with key clients, understanding their needs and requirements.
• Collaborate with sales and relationship management teams to identify opportunities for cross-selling and upselling custody services to existing clients.
• Team Leadership and Development:
• Provide leadership and direction to the custody and corporate actions team, ensuring alignment with the bank's goals and objectives.
• Mentor and coach team members, fostering a culture of continuous learning and professional development.
• Conduct performance evaluations, set goals, and provide feedback to team members to drive performance excellence.

Qualifications and Experience:

• Bachelor's degree in finance, business administration, or a related field is preferred
• At least 10 years of experience in local and global custody services and voluntary and mandatory corporate actions processing within the financial services industry, with a proven track record of leadership and managerial experience.
• Strong analytical skills and attention to detail, with the ability to identify and resolve complex issues.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and internal stakeholders at all levels.
• Demonstrated leadership capabilities, including the ability to motivate and inspire team members to achieve goals and objectives.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853

Job Description & Requirements

· Staff Management:

Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:

Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:

Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:

Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:

Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:

Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:

Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:

Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:

Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:

Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:

Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:

Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Responsibilities:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in business oriented matters
• Perform vendor negotiation activities for business needs
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

JOB DESCRIPTION:

· Credit appraisal of trade finance customers with special knowledge of products of the Bank, as per the appraisal standards laid down by Bank internally.

· Structuring of Credit limits, negotiating with other financial institution for trade fiannce business.

· To take the view for credit decisions after proper assessment of the expected borrower and market conditions.

· Analysis of credit rating of corporate.

· Monitoring of large corporate / SME accounts.

· Attending queries of Internal & External Auditors.

· Analysis of current trends, macro economic factors, borrower industries and sound knowledge about Indian Corporate.

· To work on CBS Platform (viz., Transactions / Customer creations / Account opening / Authorizations etc.)

· Customer due diligence ongoing monitoring of customer transactions.

· Preparing and/or verifying various statements and returns for submitting the same to regulators/ corporate office.

· Attending legal matters (if any) pertaining to borrower accounts. Proper follow up with all concerned (viz., lawyer; liquidator; Other banks /Branches/ Offices) and ensure adherence with Bank’s guidelines.

JOB REQUIREMENT:

· Basic degree from an established university.

· Highly organized and has keen attention to details.

· Highly driven, self-motivated and able to work under pressure.

· Good interpersonal and communication skill. Fluent in English, both written and verbal.

· Should be able to maintain good business relations in the syndication market and possess good marketing skill.

· Working experience in large corporate credit assessment & documentation.

· Having knowledge of operational behavior of Industrial accounts on changes of economic scenario.

· Having knowledge of External Commercial Borrowing guidelines and procedure of RBI.

· Having knowledge of Income Recognition & Asset Classification (IRAC) guidelines of host/parent country regulator.

· Have hands on skills on MS Office products such as word, excel and power point.

· Having knowledge of market practices on syndicated loans.

· Knowledge of Indian Banking and Finance regulatory requirements.

· The applicant should be a Singaporean.

Job opportunity:

• Opportunity to work for a Reputable Company!
• Salary up to $3000
• 5.5 work days (Shift work)
• Night Shift allowance up to $300 per month
• 12 Months Contract
• Location: Suntec Tower 2

The Talent:

• Minimum O Levels graduate
• At least 1 year of inbound call centre experience, ideally handling government projects
• Comfortable with rotational shifts (including weekends and PHs)

Job Description

• Handle first level enquires, primarily incoming calls through our hot-lines or other channels such as email and webchat
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner
• Ensure proper documentation and notification to follow up of all incidents
• Reach out to clients who leave callbacks
• Handle emails as assigned by team leader

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted

The Institute of Molecular and Cell Biology (IMCB) is a premier research institute at A*STAR whose mission is to harness biology for transformational bio-therapeutics and diagnostics. In this role, you will be working with the IMCB researchers, grant agencies as well as A*STAR finance, councils, and the central research office to provide relevant grant-related support to the institute.

Job Description: the role includes, but is not limited to, the following:

• Ensure that all grant proposal submissions meet the requirements as set by the respective granting agency.
• Review annual progress reports and final reports for various grants and ensure that these are submitted on time.
• Attend to requests from the granting agencies pertaining to budget scrubbing, letter of award and other steps required for timely activation of new grants.
• Assist investigators with changes related to their grants (deviation/variation requests).
• Work closely with A*STAR research office, councils, and finance regarding ad hoc requests for grant-related data and pending tasks.
• Serve as the institutional admin and help with creation and activation of accounts for grant-related portals such as IGMS and iGrants.
• Tabulate and track the grants of the institute to ensure easy extraction of grant data whenever required.
• Promptly attend to grant-related queries from investigators.
• Define timelines for internal review and approval SOP of grant calls and communicate to researchers for grant applications.
• Monitor, report and analyse grant application activities as well provide timely updates to management on grant status.

Requirements:

• Minimum Bachelor’s degree, preferably in Life Science or equivalent.
• Preferably with at least 3 years of working experience.
• Experience and/or keen interest in work related to governance/ policy/ research administration, especially in the research & development sector, is an advantage.
• Good team player with excellent written and oral communication skills.
• Excellent time management skills.
• Meticulous, resourceful, able to multi-task and work independently.
• Able to work collaboratively with internal and external stakeholders across functional groups and levels.
• Interested in science and technology.
• Proficient in M365 and related applications.
• Prior experience in dashboard reporting and/or project management is a plus.

Job Description

• Plan and coordinate the development of the business cases, ensuring that projects are executed to meet identified business needs and outcome, within agreed parameters of cost, duration and quality.
• Handle and timely execute the procurement of digital systems.
• Assess and apply the appropriate project management methodologies, such as Agile practices, to ensure project success.
• Identify potential project risks and the implications to the organisation and recommend mitigating measures.
• Actively engage and motivate various key partners to deliver and effect positive change in our digital products.
• Have managed complex and large scale implementation/execution of project.
• Strong vendor management and interpersonal ability.
• Strong analytical, conceptualisation and problem-solving skills.
• An adaptable and enterprising personality, with willingness to pick new knowledge and take thoughtful risks.
• Be motivated by innovation to achieve tangible business outcomes.
• Strong presentation skills, both written and verbal, to positively influence key partners.
• Strong risk management and proactive planning.
• Experience in local public sector technical implementations/support project is an added advantage
• Experience in large scale Singapore public sector projects engagement
• Exposure on GCC, GCC+, GDC and cloud implementations, migration to any of these service providers.
• Good Stakeholder management, conflict management

Requirements:

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related field.
• At least 10 years of relevant working experience as a Project Manager in at least 5 full project development life cycles, with at least one using Agile methodology.
• Project Management-related certifications such as CITPM, COMIT or PMP/PRINCE2.
• Agile-related certification such as Certified Scrum Master.

Job Responsibilities

• Plan, execute and manage assignments for timely completion
• Take charge of staff planning and management
• Review and ensure completeness and quality of staff work and compliance of all statutory and/or regulatory requirements of the assignments
• Assist the Director in practice development matters and activities
• Coach, motivate and develop junior members within the team

Job Requirements

• Degree in Accountancy, ACCA, CA or equivalent professional qualification
• Able to work independently and lead in a team, manage projects and meet project deadlines
• Candidates with a minimum of 6 years of proven and relevant insolvency experience in PAC firms will be considered for the Manager position
• Strong business acumen and logical thinking / analytical skills

Straits Interactive delivers sustainable data governance solutions that help organisations create trust in today’s data-driven world. As trusted advisors to SMEs, MNCs and data protection authorities in the region, we provide comprehensive competency, consulting and capability roadmaps in data protection and governance. We enable these competencies by partnering top universities in the region and international certification bodies to provide advanced diplomas, degrees, and certification courses.

We are seeking a dynamic and results-driven Industry Development Manager to join our team. Reporting to the Sales Director, this role will play a crucial part in driving business growth and establishing our presence in the market. As the Industry Development Manager, you will collaborate closely with cross-functional teams including Marcom, Consulting, and Learning & Development to achieve our strategic objectives.

Job responsibilities include:

● Implement business development strategy: Analyze business development strategies; create effective plans for the sales team, set long-range goals for market penetration; manage bid preparation and proposals; contribute to our online presence; leverage sales tools, adapt strategies to industry trends, forecast accurately; and build strong client relationships

● Develop new business opportunities: Proactively identify and develop new sales opportunities; researching and prospecting potential clients, identifying new business opportunities for growing revenue, strengthening market position; establishing connections, and obtaining insights from business network on developments in product/ service offerings in relation to industry needs; conducting sales presentations, and nurturing relationships to generate business growth; present business trends and impact on new products/ services and distribution channels

● Manage relationship with clients and channel partners: Communicate client feedback and market sentiments to internal stakeholders to enhance products/ services; develop engagement plans to strengthen client relationships, uncover business concerns; evaluate feedback for improvement, and manage resolution of client queries, ensuring a superior client experience.

● Coordinate with internal stakeholders to support business opportunity: Collaborate with the product team to support the product roadmap; work closely with the project team on customer engagements; address customer and support issues with the support team, and collaborate with the marketing communications team for marketing collaborations, publicity, and testimonials.

Requirements:

● Bachelor’s Degree or Diploma in Business, Marketing, Management, or a related field

● Minimum 3-5 years relevant experience in Business Development, Sales and Account Management

● Demonstrated success achieving quotas through direct selling efforts

● Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

● Excellent oral and written communication skills

● Results-oriented with strong analytical skills

● Strong organisational skills and attention to detail

● Highly motivated, resourceful, and independent worker who is proactive and customer-focused

● A team player and proactive attitude toward problem-solving

● Enthusiastic learner and keen on developing new skills and knowledge through certifications

● Location: Singapore (Hybrid work arrangement)