Total 84,361 Full-time customer experience manager job vacancies in Singapore

need assistant manager with the following job responsibilities and requirements-

1. Ensure and Provide consistent professional services offered by the shop

2. Creating and distributing promotional material to attract new clients.

3. Addressing and resolving client complaints regarding services.

4. Tidy up the shop and ensure that the shop is clean and well-maintained at all times .

5. other duties as assigned by the manager

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3.5k and above

Positive and nurturing working environment

Duration: permanent.

Requirements

Qualifications - high school diploma or degree and/or Relevant certificate in massage.

Work experience- At least 2 years of proven relevant working experience in related industry is required for this position.

Experienced persons interested in this position are encouraged to apply.

Job type- full time. Apply to work long hours at nights and weekends public holidays

Required languages: English and able to communicate with mandarin speaking customers

If you have an interest in applying for this role, please apply Online. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

EA Personnel No: R1989338

EA Personnel Name: Chang Yu Min

WhatsApp：＋65 98302056

Render private limited

EA License No: 15C7827

Take care of outlet operations

Rostering of employees

Ensure inventory is sufficient for the operation of the outlet, and order when stocks are low

Ensure outlet is well kept and regularly cleaned and free from pests

Willing and able to fill in roles where employees are absent on medical or leave or short handed

(eg Mop clean floors / Wash dishes / Collect dishes and clear/clean tables / cashiering)

Willing to work split shifts (eg 10am to 2pm and 6pm to 10pm)

6 days per week, rest day will be weekdays

Willing to work weekends and holidays

About Us:

SmileTutor Tuition Agency is a leading education service provider committed to helping students achieve their academic goals. We are a tuition agency that connects students with qualified tutors to facilitate their learning journey.

We are looking for an Operations Manager to lead our dynamic operations team and play a pivotal role in enhancing our operational efficiency and sales maximization.

Position Overview:

As the Operations Manager, you will be responsible for leading and managing our operations team consisting of 10-15 coordinators.

Your primary focus will be on achieving operational excellence, maximizing sales revenue, enhancing customer service, ensuring operational efficiency and reducing costs.

This is a hands-on role. You will be required to perform coordinating work together with the team on a regular basis, leading the frontline operations.

Key Responsibilities:

• Oversee & manage the entire day-to-day operations to achieve excellent outcomes across all departments, consisting of:Sales - Maximize sales revenue by improving sales strategies and execution.
  Tutor-matching - Ensure that tutor-matching is done in a prompt and convincing manner with integrity
  Prospecting - Create a warm & professional customer service experience and maximize revenue opportunities
  Payments - Efficiently manage accounts receivable, retrieve payments in a timely manner to reduce bad debts, provide after-sales follow-up
  Corporate-Sales - Connect with partners and service them well regularly to provide additional revenue and grow this new department
  
• Hire, onboard, and train new coordinators to ensure a skilled and motivated team.
• Manage headcount to meet operational needs and optimize manpower efficiency, streamline operations to improve profit margins.
• Provide inspirational leadership, maintain high staff morale and reduce staff turnover rate by fostering a positive and productive work culture emphasizing hard work, excellence, and integrity.
• Create a fair, meritocratic work environment that rewards good performers and deal with disciplinary issues firmly and fairly
• To continuously develop, implement and review operational procedures and policies to improve operations
• Facilitate clear communication and updates to directors. Provide a monthly report of sales, operational updates, and forecasting to directors
• To ensure company is protected against losses, financial or otherwise by implementing control measures against business threats
• Able to come up with business growth ideas to generate more revenue for the company over time

Requirement:

• Possess a Bachelor's degree
• Minimum 2 years experience of operations management
• Experience in sales & customer service
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to think from the company's perspective
• A commitment to delivering the highest standards of service.

What We Offer:

• Competitive salary
• 5 days per week
• Annual Wellness Benefit (Reimbursement for any expenses relating to wellness)
• Annual performance-based bonus
• Revenue-sharing incentive
• Opportunities for career growth and advancement.
• The chance to make a positive impact on students' education.

If you are a dynamic leader with a passion for education and a track record of operational success, we invite you to apply for the position of Operations Manager at SmileTutor Tuition Agency. Join us in our mission to empower students and help them achieve their full potential.

Description

EngageRocket is hiring a Customer Success Manager to delight our customers, helping them to use our software to build great workplaces with amazing leaders.

Are you looking to join a high performing technology start-up and build a career in SaaS? Do you want to work with a ground-breaking new product destined to revolutionise leadership and people management? Do you feel strongly that data driven decisions can improve motivation and productivity at work?

If your answer is ‘yes’ to the above, you may have just found your dream job! And us, our dream candidate.

EngageRocket is Asia's first funded employee feedback and analytics software providing HR tech solutions to companies around the region.

Our long term vision is to build great workplaces with ‘people analytics’, gathering and processing critical workplace feedback throughout an employee’s lifecycle to inform better management decisions. To achieve this we need to build an amazing team. Here’s where you come in...

As a CSM, you will be responsible for managing customer relationships. You will work with your customers on a regular basis to understand their goals, aligning them with the necessary resources to achieve them and guiding their adoption and success within the software. Along the way, you will get to know EngageRocket’s software incredibly well and help your customers fully adopt the platform.

Your day-to-day is a mix of proactive and reactive work, and you have a lot of autonomy in managing your “book of business”. The proactive work includes deep-dive calls with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from EngageRocket. The reactive work runs the gamut from questions about invoices, to “how to” questions about the software, to conducting health checks that ensure your customers are seeing value from the product. You will also partner with the sales team, product team, and developer team to get your customers the support they need when they need it.

If you’re stimulated by helping others, building relationships and problem solving - whether it’s a business or technical challenge – this is the role for you.

Customer Success (Strategy and Execution)

Activation - Perform customer onboarding activities and act as a “solutions expert” by helping customers achieve their objectives.

Nurturing - Assess customer health and design appropriate intervention approaches that will lead to best retention. Provide training sessions and/or presentations to support the client's success journey for key accounts.

Communication - Design relevant communications, content and material for customers and work with Marketing to create success stories. Respond to inquiries, troubleshooting with the customer.

Measurement - Identify customer success drivers and strategy to enhance the internal customer success playbook development.

Renewals & Expansion - Proactively manage relationships with accounts to ensure customer satisfaction and expansion of account (renewal, upsell, cross-sell).

Product & Analytics (Domain knowledge and product enhancement)

Work with the product team to proactively identify usage gaps and patterns, in addition to user feedback to continually brainstorm for new product features or enhancing existing features.

Continually leverage product analytics to better understand the user journey.

Develop and update product resource material in line with the latest features for user consumption.

Perform data analytics beyond the platform to provide additional insights for customers when necessary.

Requirements:

3+ years experience in a B2B client-facing / account management role.

Excellent written and verbal communication

Bring the highest degree of empathy to all your customer interactions, combined with business acumen to identify upsell and cross-sell opportunities.

Smart and business savvy with consultative, problem solving, and issue resolution skills.

Strong negotiation skills, comfortable discussing financial options.

Strong presentation and interpersonal skills.

Bonus: Knowledge of HR / Organisational Development / Organisational Psychology, or the aptitude to learn it quickly and independently.

Reporting to: VP- Customer Success

The Job:

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards
• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to polices and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility
• Additional responsibilities include, process development and continuous improvement and managing total productivity.
• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Drive Lean Warehousing System.
• Ensure safe work environment for all employees
• Administers and communicates company policies
• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Location: Woodland

Salary range : $3,500 - $4,500

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts
• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling
• Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage
• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Job Requirements

• Diploma/degree in Sales, Marketing, Business Administration, or a related field
• Familiarity with CRM tools (eg. Salesforce) would be a plus
• Experience in FMCG industry is a must.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Construction Manager (Electrical)

5.5 Days || 8.30am - 5.30pm (Mon - Fri); 8.30am - 12.30pm (Sat)

Working location: East – Tanah Merah area

$6500 to $8000

Requirements

Tertiary education in Electrical Engineering or equivalent

At least 8 years or more in engineering construction environment

At least 8 years or more in projects of similar complexity

Job scope

Assist the Project Manager (PM) in executing the various installations and related site

coordination/proper execution of works in a timely manner.

Lead the team under respective depot

Coordinating with the various subcontractor(s) in daily activities and proper planning for smooth and timely delivery.

Report all matters in respect to site and costs related issues to PM.

Able to understand and update the 4wrp (4 weeks rolling programme) generated from approved

baseline programme.

Prepare monthly valuations for the subcons/vendors as per site progress.

Assist PM to issue out monthly payment response certificate.

Liaising closely with the project team on all issues to ensure timely delivery of site materials and

manpower resources needed in execution of works.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Responsibilities:

• Develop electrical standard mod products based on the business demands defined at program system requirements mainly for Asia Pacic area.
• Develop Test Evaluation Master Plan and review test results in collaboration with quality and field department
• Collaborate with Integrated Program Development (IPD) team to prepare for program planning & requirement definition, development & design review, pilots & qualification.
• Work closely with worldwide engineering to be familiar with global engineering standard and process in both design and qualification including common platform.
• Create Design Requirements Specification, drawings, Ordering Data Sheet for manufacturing Basic Data, Design Note, support of field documentation as Spare Parts Lifts.
• Benchmark competitors and Otis existing Mod products to find the best design solution in terms of products cost competitive with high quality of products.
• Maintain horizontal/vertical communication smoothly with leadership skill in English.

Requirements:

• At least MS +10 years working experience especially in electrical engineering in Elevator or similar Industry.
• Proficiency in company standard tool as E3, AutoCAD.
• Hands-on experience in electrical components design and follow Global platform standards.
• Ability to lead innovation and Agile culture.
• Working experience in Multinational Corporation.
• Excellent English communication skills for speaking, reading, and writing.
• Well structure in people and task management.
• Good interpersonal and leadership skills.
• Self-motivated and able to handle pressure.
• Familiar with benchmarking and competitors’ analysis

Job Description:

• Design sustainable energy projects & determine the right technologies for a particular application to meet the requirement of clients. Sustainable energy projects such as PV, BESS & EV Charging System
• Evaluate & propose alternative solution & system integration for the overall project plan
• Ensure system compliance with regulatory bodies & standards such as SCDF, BCA, EMA, etc
• Knowledge of relevant IEC & UL standards
• Manage project scope, cost, schedule & quality of work from site preparation stage till project completion & handover to clients
• Work with agencies, clients & contractors on any technical issues
• Ensure work is carried out according to approved plans, quality standard procedure, safety requirements & in a timely manner
• Provide regular progress update reports
• Perform planning, scheduling & implementing project maintenance works
• Carry out troubleshooting, test, repair & installation works as & when required
• Planning, cost control, work measurement & collection of performance data
• Ad-hoc matters as assigned by the Project Manager which is necessary for the execution of the project
• Ensure project technical issues are monitored, resolved & escalated where appropriate

Job Requirement:

• Degree or Bachelor in Engineering (Power / Electrical / Clean Energy or related discipline preferred)
• At least 4 years in PV system design & engineering and project management
• Knowledge of codes such as the IEC, Singapore Standards and construction practices
• Working knowledge of standard electrical calculations, basic structural & mechanical calculation
• Competence in AutoCAD is a must
• Well versed in Microsoft Office (Word, Excel, Powerpoint)
• Good documentation & report writing skills
• Must be able to apply new technologies such as ESS, EV Charging etc
• Able to work independently and able to lead a team
• Knowledge of PVsyst
• Able to communicate with Chinese speaking customers and contractors

Responsibilities

· Enforce IT policies, Enterprise Architecture, standards and procedures for good IT governance

· Overseeing IT audits, advisory services, and investigations for various stakeholders

· Oversee ICT risk management framework and formulate mitigation plans and recommendations to improve state of ICT and data management compliance

· Maintain and track cybersecurity related items, including but not limited to:

• Vulnerabilities management
• Incident management and response
• Cybersecurity related alerts, notifications, etc.
• Compliance status
• Onboarding to related solutions such as vulnerability management, SIEM

· Assist in reviewing, updating and implementing cybersecurity policies, standards and procedures, with a focus on administrative documentation and coordination.

· Support the planning and conduct of annual incident management exercise, including administrative documentation and support.

· Assist in planning, developing and coordinating regular cybersecurity awareness sessions, including administrative support for related awareness materials and scheduling.

· Collaborate with different teams and provide administrative support to ensure adherence to security standards, including documentation and coordination of security-related activities.

· Promote best practices and raise organizational awareness on matters to ICT and data governance.

Requirements

· Bachelor’s degree in computer science, Information Technology or related field.

· Relevant certification (e.g. CompTIA Security+) is a plus.

· At least 3 to 5 years of working experience in a cybersecurity or related role.

· Familiarity with security tools and technologies, such as SIEM, IDS/IPS, and endpoint protection.

· Strong understanding of internal security standards such as ISO270001/27002, NIST cyber security frameworks with specific expertise in government IM8 IT standards and regulation

· Familiarity with regulatory requirements and industry standards, especially in Government environment would be an added advantage.

· Good interpersonal and communication skills.

· Strong analytical and problem-solving skills.

· Ability to collaborate with cross-functional teams and work in a dynamic environment.

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities

• Manage construction activities to make sure that compliance with cost, time, contract specification, health and safety, quality and environmental requirements are achieved; manage the delvelopment and implementation of programmes associated with project plans.
• Oversee and direct construction projects from conception to completion.
• Participate in the evaluation of the suitability of subcontractors.
• Review the project in-depth to schedule deliverables and estimate costs.
• Liaise with subcontractors and other service providers in relation to programmes and workmanship.
• Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations.
• Coordinate and direct construction workers and subcontractors.
• Ensure quality construction standards and the use of proper construction techniques.
• Liaise with the safety personnel to undertake risk assessment and develop suitable control methods.

Job Requirements

• Minimum 12 years of engineering experience with Degree in Civil Engineering recognised by the PE Board or qualification acceptable to the Commissioners of Building Control as eligible for application as a Resident Engineer or recognised Degree in relevant field subject to the acceptance of the Engineer.
• At least 10 years of experience in managing construction teams for projects of similar scale and complexity.
• Competent in conflict and crisis management.
• Leadership and human resources management skills.

Skills and Knowledges

• Leadership and project management skills.
• Persistence and determination.
• Able to use your initiative.
• Excellent verbal communication skills

Working Day: 5-6-work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Assistant Membership Manager

The incumbent will be responsible in growing Membership Sales and this will involve conducting of daily tours of the Club and assisting potential Members with the process of joining the Club. You will follow-up with leads and be visible around to the Club to Members. In addition, you will have a keen understanding of Membership policies, rules and regulations, available facilities and services, on-going programs, events and activities, etc. to carry out the front-end function in informing and serving our Members smartly.

Responsibilities

· Conduct Club tours, follow-up on sales enquires, manage booking schedule for tours and other administrative duties.

· Follow up on One-Year term Memberships to convert to Lifetime Members.

· Reach-out actively to promote Membership to individuals and referrals from Members, to expand the membership base while also projects the uniquely and positive image of The British Club.

· Interacts with Members, collate Members’ feedback to keep abreast of Members’ opinions, suggestions and complaints that could assist in formulating, re-designing or revamping the Club’s rules and regulations, for the overall interests of the Club.

· Attend quarterly Members Connect Night and support where possible at Club events.

· Acts as effective communication medium between Members and the Management Team, in search to bridge members’ expectations and the eventual offer of facilities and services.

· Adheres to good corporate ethics in the interaction and communication with colleagues to foster teamwork and cordial working environment.

· Completely understands the Club’s Rules and Bye-Laws.

· Undertakes additional projects and jobs, as may be assigned by Head of Membership or the General Manager.

About the Company

Founded in 1997, Trina Solar is the world-leading PV and smart energy total solution provider. On 10 June 2020, Trina Solar issues first A-Shares on Shanghai Sci-Tech Innovation Board, becomes the first PV product, PV system and smart energy company listed on the Shanghai Stock Exchange Science and Technology Innovation Board. Today, Trina Solar is actively accelerating its pace of globalization and the development of its global management team.

Description of Key Job Duties:

1. Establish Government Relations Network:

• Identify and maintain connections and communication with Singapore and other overseas government-relevant bodies to foster active collaboration and project engagements.

2. Strategic Planning and Execution:

• Develop the company's strategies in government relations, ensuring alignment with the overall organizational strategy.
• Assist in formulating and executing projects and initiatives in collaboration with governments to support long-term company objectives.

3. Communication and Coordination:

• Collaborate closely with the Public Affairs and Branding departments in China to ensure seamless information dissemination and strategic alignment in government relations.

4. Government Policy Analysis:

• Track and analyze government policies, regulations, and development trends in Singapore and overseas, providing timely recommendations to the management.

5. Stakeholder Management:

• Establish and maintain positive relationships with stakeholders such as government bodies, industry associations, non-governmental organizations, representing the company in government and industry activities.

6. Personal Assistant Responsibilities:

• Prepare reports, presentations, and other documents, maintaining confidentiality and accuracy in all communications.
• Conduct research and compile information as needed to support decision-making and projects undertaken by the executive.
• Act as a liaison between the executive and internal/external stakeholders, ensuring clear and effective communication.

Skills Requirement:

• Bachelor's degree or higher, preferably in Public Relations, Political Science, International Relations, or related field.
• Minimum 5 years of experience in government relations, public affairs, or corporate public relations is advantageous.
• Bilingual in English and Chinese to liaise with Chinese counterparties.
• Familiarity with government structures and operations in Singapore and China, understanding the political, legal, economic, and societal environments in both regions.
• Exceptional communication, coordination, and negotiation skills, capable of representing the company in communications and negotiations with stakeholders at various levels.
• Ability to formulate long-term strategies and drive their implementation, with strong organizational and leadership capabilities.

Application Process:

If this is the opportunity you have been waiting for and you fit what we looking for, we welcome your application. The application process involves submitting your current resume via my careers future or email to [email protected].

Duration: 2 months
Salary: Up to $2.3k
Work rotating shifts, on weekends and public holidays. (5 day work week) AM shift - 9.30am to 7pm; PM shift - 12.45pm to 10.15pm

Responsibilities
•Oversee the day-to-day operations of Concierge Counter
•Attend to customer enquiries & feedback
•All other matters relating to Customer Service and Concierge Counter

Requirements
•Min 1 to 2 years relevant experience in customer service, experience in hotel/airline industry is advantageous
•Proficient in MS Office suite, especially Microsoft Excel
•Able to start work immediately

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Responsibilities:

• Be responsible for end-to-end software development engineering. This includes pre-project initiation, functional specifications to development, implementation, testing and support.
• Lead and manage a technical team with focus on delivering banking systems and solutions, in alignment with organization's business objectives
• Participate in application technical design, development and review. Ensure that the application designed and built conforms to the requirements, principles and models that support the solution architecture overall roadmap, as well as complying to policies, standards and procedures.
• Analyze the impacts on current system, research problems, design and implement optimal solutions.
• Maintain an awareness of the latest technological trends and developments in order to introduce new processes and products to enhance the application.
• Develop and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
• Ensure oversight and accountability on technical deliverables (internal teams and vendor deliverables), system maintenance and conformance to quality standards.
• Communicate effectively with vendors and internal teams on technical delivery
• Participate in agile team activities, including feature design, planning, estimation, daily standups.
• Streamline deployment processes and assist to formulate implementation and deployment plan.
• Analyze existing technical debts and implement solutions to remove technical debts with zero impact to productions services.
• Adopt a data-oriented approach to analyzing problem trends, identity root cause and hands on to fix it permanently.

Job Responsibilities:

• Bachelor in Computer Science, Computer Engineering, Information Systems or any related field.
• At least 5 years of experience in application development and maintenance with full software development life cycle experience
• Strong experience in
  • technical delivery and/or technology implementation
  • managing third party vendor relationships, onshore and offshore development teams to achieve business outcomes
  • delivering global IT capabilities
  • supporting and implementing large-scale, highly-available applications or other large project implementation
• Experience with Waterfall / Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development
• Solid experience in solutioning and system design.
• Solid experience in object-oriented design techniques, UML and object modeling
• Strong delivery and project management experience in implementing regulatory reporting system in order to comply with regulators in Asia region.
• Experience with a variety of source control and development tools
• Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.
• Able to manage day-to-day risk and deliver quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction
• Good interpersonal and communication skills, both verbal and written.

JOB DESCRIPTION:

We are looking for individuals who have a positive attitude, great initiative, sense of responsibility and well organized to lead a team to join us in pre-opening a boutique hotel, If you love to challenge yourself to strive in daunting situations and managing relationships, you might have found a great opportunity for you to grow and develop!

REPORTS TO: Director

RESPONSIBILITIES:

• Manage day-to-day operations and assignments of the hotel; Ensure Front Office team is prepared and well-informed to deliver an exceptional experience from the minute that guest enter the hotel. Ensure Housekeeping team upkeep the appearance and cleanliness of the hotel.
• Interact with guest, manage feedbacks, and customise the responses to evaluate guest satisfaction level and monitor trends with a focus on continuous improvement.
• Manage operating budget, records, contracts, and inventory supplies and develop a network of emergency services and be available for 24 hour/weekend coverage as required.
• Achieve productivity and quality goals by establishing performance goals for employees and providing regular feedback. Ensure all staff are properly trained and equipped with the tools and equipment needed to effectively carry out their job functions.
• Prepare regular and ad hoc management reports
• Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
• Initiate salary, disciplinary or other staff-related actions in accordance with company rules and policies.
• Ensure a safe and secure environment for guests and employees.

REQUIREMENTS:

• At least 3 years of working experience in managerial capacity is required for this position.
• Candidate must possess at least a Diploma/Degree in Hotel Management or equivalent
• Excellent leadership, communications and interpersonal skills.
• Excellent time-management and general organization skills.
• Positive, innovative approach to problem solving. Presents ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion in order to reach the goals/objectives of the organization.
• Ability to work in a multitasking environment and display grace when under pressure and execute in an efficient manner.
• High level of IT proficiency is required.
• Good command of spoken & written English. Proficiency in other languages will be an advantage

12 hour shift work required !!

Location: Yishun/Ubi/Tanjong Pagar

One day off weekday and one day of weekend, need to work morning afternoon night shifts

Salary: Up to $2.5k

Job Description:

•Telephone/Email Coverage

Answering calls and responding to inquiries.

Reminder calls for appointment confirmation and rescheduling appointments.

•Registration

Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy.

Check for insurance coverage and intention to use insurance or government subsidies such as CHAS.

•Collection

Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.

•Clinic Administration

•Financial and Product Counselling

Job Requirements

- Min A/N Level/Nitec

- Min 1 year of Customer Service Experience

- Able to start work immediately

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

Job Description
To support Corporate Banking Team in growing and servicing the Trade Finance portfolio, coordinate with Trade Ops and Client on all Trade documentation requirements, and ensuring Client satisfaction.

• Handle Trade enquiries of clients
• Liaise and coordinate with internal stakeholders including Business Unit, GTS Product Partners, and Trade Ops to ensure maximum Client Satisfaction
• Suppor RMs in TF business acquisitions.
• Engage Clients to maximize Trade Utilisation above 60% level
• Manage Trade Pricing negotiations with client, and obtain necessary approvals for trade and pricing deviations

Job Requirement

• Minimum a bachelor’s degree in Finance or any related discipline
• Minimum 5 years’ experience in Trade Financing

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

About the Company

At Cyberlite, our mission is clear: to empower the next generation with the knowledge and skills they need to thrive in cyberspace. We deliver comprehensive cyber safety, generative AI, and digital wellbeing education tailored to children and youths.

At the heart of our work is the belief that every child deserves the opportunity to harness the internet's vast potential while understanding the importance of online safety and digital wellness. We take pride in the positive impact we create by fostering a secure, informed, and digitally resilient generation.

About the Job

Cyberlite is looking for a creative Learning and Innovation Manager with a background in education or curriculum development to join our team on a 6-month contract. You will play a pivotal role in developing our educational content in online safety, particularly cyber safety, generative AI, and digital wellbeing, delivered through various modalities. You will be working remotely most of the time, with the opportunity to attend team meetings and bond with the co-founders in Singapore (if you are based here!).

Key Responsibilities:

• Research and develop robust online safety curricula and syllabi for different audience segments, including K12 students, teachers, and adult learners.
• Apply design thinking and learning experience design principles to create content for education, such as lesson plans, teacher guides, worksheets, and learning resources.
• Developing design recommendations to help us improve our learning activities.
• Use creative storytelling methods to develop innovative content experiences
• Develop workshops tailored for different learning needs and modalities, including face to face, hybrid, or online learning environments.
• Research current affairs as it relates to cyber safety, trending topics, and new research papers in the field to inform the development of new content.
• Support the team in innovating educational tools, such as gamification, e-learning, toolkits, etc.
• Support the team in creative writing tasks for bespoke projects.
• Apply graphic design skills to enhance the visual appeal of PowerPoint presentations, worksheets, and other educational materials.

Qualification

• Experienced in education, learning and development, content production, or similar roles in learning and development.
• Background in education or teaching, with a keen understanding of educational methodologies, curriculum development, and delivery modalities.
• Strong written and verbal communication skills.
• Proficiency in content creation tools and software.
• Experience in graphic design and e-learning (LMS) module creation is preferred.

Application Process:

Interested candidates should submit a resume and portfolio showcasing previous work in educational content creation or related fields.

Cyberlite is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Job Description & Requirements

• Setting goals and developing plans for business and revenue growth
• Researching, planning, and implementing new target market initiatives
• Researching prospective accounts in target markets
• Developing quotes and proposals for prospective clients
• Setting goals for the business development team and developing strategies to meet those goals
• Training staff
• Attending conferences and industry events
• Provide daily service reports at client’s site upon work completion.
• To provide / update Systems and documentation.
• Liaise with the end-Customer, Design and Project Engineer for the network development and execution of the project.
• Report to Project Manager /Site Manager for the Arrangement of work
• Liaise with consultants for the submission and approval of materials and shop drawings
• Responsible for planning, programming and monitoring of work progress on site
• Co-ordinate the inspection work by Resident Engineer and clerk of works
• Handling technical and engineering problems on site
• Ensure site safety and proper execution of site work procedure on site
• Monitor and co-ordinate the works of subcontractors
• Visit Site 2 to 3 times per week
• Familiar with Civil Construction works
• Set up accounts and workstations
• Willing to work on Sites (under hot sun working)

Job Responsibilities:

• Craft and execute a comprehensive branding strategy that defines and communicates aelf's essence, values, and personality across all channels.
• Ensure a cohesive brand identity by contributing to the design and application of all visual and material aspects of aelf.
• Lead the creation of compelling content that supports branding and PR efforts, including press releases, branded campaigns, digital content, and marketing collateral.
• Build and maintain strong relationships with key media outlets, bloggers, influencers, and industry leaders to maximize visibility and positive brand exposure.
• Conceptualise and manage brand events that promote aelf's values and engage our community.
• Data reporting to track and analyse brand performance, PR campaign results, and consumer trends to inform future strategies.
• Work closely with marketing and product teams to ensure brand consistency and to leverage branding initiatives across all of aelf's efforts.

Job Requirements:

• A minimum of 5 years of experience in branding, public relations, or a similar role, with a proven track record of success.
• Exceptional communication and storytelling skills, with the ability to articulate a clear and compelling brand vision.
• Strong creative and analytical abilities, with relevance to brand strategy, trend spotting, and audience engagement.

------------- Send me your resume via WhatsApp ❤

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I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564

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