Total 4,135 Senior Executive customer service job vacancies in Singapore

• Preparing and processing orders by issuing job orders to vendors and monitoring the production
  schedule to ensure timely delivery
• Coordinating shipping arrangements and preparation of relevant documents required for shipments, such as invoices, packing lists, delivery orders, job orders and ensuring smooth
  delivery of each shipment.
• Monitoring payments from customers and arranging timely payments to vendors.
• Additional work scope or responsibilities may be assigned from time to time at the discretion of management.

Qualifications
• Minimum Diploma in any field, with at least 3 years of experience in logistics operations.
• Good knowledge of incoterms, contract administration, international trade administration e.g.import/export documentation, letters of credit, etc.
• Good interpersonal and communication skills to communicate effectively with internal and external stakeholders.
• Demonstrates high level of attention to detail and possesses strong problem-solving abilities.
• Knowledge in SAP is advantageous.

Kindly submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.

Job order: 527352

Responsibilities:

• Prepares and respond to customer inquiries
• Monitor shipments with contractors and vendors
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Assist in the preparation of Pricing & Quotations
• Any other ad-hoc duties assigned

Requirements:

• Minimum Diploma holder
• Possess 2 years of relevant work experience in the Logistics or Transportation field

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

EA Personnel name: Chong Gui Feng

EA Personnel Registration Number: R1768033

EA License no.: 07C5771

We are seeking qualified high performing professionals to join in our Assurance (IPO) service line. You will be involved in providing assurance services (IPO) to our global clientele. You will have the opportunity to develop your technical knowledge and work with businesses across multiple industries.

Responsibilities:

• Lead and manage fieldwork on client sites including liaising with other departments to ensure the smooth delivery of the audit process.
• Review and evaluate risk, document and assess key controls, document and assess process flows and identify significant accounting issues.
• Demonstrate expertise in primary accounting frameworks and in related financial reporting matters.
• Identify, prepare and participate in proposals for new clients and projects.
• Gain a comprehensive understanding of client operations, processes, and business objectives and utilize that knowledge on engagement
• Identify areas requiring improvement in the clients business processes and possible recommendations and prepare and deliver Management Letter to be provided to the client.
• Coach other team members through sharing experience and knowledge appropriately.
• Adhere to the highest degree of professional standards and strict client confidentiality.
• Be an advisor to newly public and private clients to assist with accounting, financial reporting and internal control matters, among other areas.
• Stay connected to market trends to think through future innovative solutions
• Guide integration of overseas resources to drive efficient execution.
• Develop, maintain and leverage internal contacts.

Requirements:

• A degree in Accountancy or equivalent professional qualification in Accountancy
• At least 2-3 years of external audit experience
• Good command of the English language
• Recognised team leader with good interpersonal skills
• Proactive in problem-solving and client management
• Experience in financial reporting and SEC requirements of IPOs an advantage

*Provide support and quality customer service to clients.

*To assist on customers / suppliers’ inquiries via phone call or email promptly.

(Liaise with different party for shipment delivery schedules)

*Manage telephone enquiries in a professional manner.

*Take note of customers' requests and follow-up actions to fulfil customer's request

*Work and coordinate with customers for shipment delivery schedule

*Handle client complaints and take appropriate action to resolve them.

*Maintain and update customer’s records.

*To upkeep and file related documentations on time and accurately.

(E.g. delivery orders, shipping documents, boat vouchers and transaction records are well-maintained. etc).

*Maintain a good relationship and rapport with vessel crew, officers and representative.

*To perform other job-related functions as and when necessary as directed by Superior.

Job Requirements

*Minimum O level/Diploma or any other equivalent.

*Fresh graduates are welcome to apply.

*Possess good interpersonal, communication skills and able to work independently.

*Passion for customer service and a good team player.

*Training will be provided.

*Singaporean/ PR/ Malaysian are welcome.

Job Highlights

• Permanent Role
• Great Opportunities for Learning and Career Growth
• Competitive salary package: Variable Bonuses, Yearly Increment, Transport Allowances, etc

Please submit your resume to [email protected] and only shortlisted candidates will be contacted.

*Provide support and quality customer service to clients.

*To assist on customers / suppliers’ inquiries via phone call or email promptly.

(Liaise with different party for shipment delivery schedules)

*Manage telephone enquiries in a professional manner.

*Take note of customers' requests and follow-up actions to fulfil customer's request

*Work and coordinate with customers for shipment delivery schedule

*Handle client complaints and take appropriate action to resolve them.

*Maintain and update customer’s records.

*To upkeep and file related documentations on time and accurately.

(E.g. delivery orders, shipping documents, boat vouchers and transaction records are well-maintained. etc).

*Maintain a good relationship and rapport with vessel crew, officers and representative.

*To perform other job-related functions as and when necessary as directed by Superior.

Job Requirements

*Minimum O level/Diploma or any other equivalent.

*Fresh graduates are welcome to apply.

*Possess good interpersonal, communication skills and able to work independently.

*Passion for customer service and a good team player.

*Training will be provided.

*Singaporean/ PR/ Malaysian are welcome.

Job Highlights

• Permanent Role
• Great Opportunities for Learning and Career Growth
• Competitive salary package: Variable Bonuses, Yearly Increment, Transport Allowances, etc

Please submit your resume to [email protected] and only shortlisted candidates will be contacted.

Responsibilities:

• Main point of communication between the company and clients. Handle first level enquires, primarily incoming calls through hotlines or other channels such as email and webchat.
• Provide information on services and sample collection requirements for onboarded clients.
• Arrange sample pick up at location as requested by clients.
• Provide information on when and how test results will be available.
• Assist customers with product or service-related questions, issues, and requests.
• Coordinate and ensure new client are created accurately.
• Assist delivery of laboratory results as needed by company or clients.
• Communicate delivery of results to healthcare providers following lab protocols and privacy regulations.
• Accurately update and maintain patient and client information in the healthcare company's database.
• General Administrative tasks relating to Client Service.
• Follow-up and/or notify clients of any rectification and rejection as required by the company.
• Clarify and notify clients of any matters as required by the company.
• Address and resolve client complaints or concerns promptly and professionally, aiming for first-contact resolution.
• Escalate complex issues to appropriate departments or management as necessary.
• Communicate and coordinate with all internal departments to ensure efficient flow of service and information.
• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Stay informed about the various diagnostic tests and services offered. Provide accurate and detailed information about our products or services.
• Understand client's needs and provide quick, accurate and satisfactory answers to their queries and concerns.
• Contribute to a positive customer experience and build lasting customer relationships. Proactively seek feedback to make improvements.
• Ensure adherence to company guidelines, healthcare regulations and service standards and requirements.
• Safeguard patient confidentiality and privacy (PDPA).
• Handle ad hoc duties as required.

Requirements:

• min. Diploma and above
• Possess 3-5 years prior working experience in customer care / client service functions.
• Possess excellent interpersonal and communication skills
• Team player and able to work independently as well.

Interested candidates please send your updated resume to:

[email protected]

Subject: Customer Service Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Providing consistent interaction with clients to create and maintain customer relations.
• Preparing quotations and proposals
• Handling day to day customer enquiries, order takings, in-house system data entry
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties as assigned by the Superior.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Able to travel overseas
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Job Summary:

Salary package: $2,900 - $3,400, Handphone allowance: $60 Eligible for June bonus (1 to 2 months) + December bonus (1 month) and Flexi dollars: $800 / year

Annual leave: 14 days

Working hours: Monday - Friday: 9AM - 6PM. Alternate Sat: 8.30am - 12.30pm
Working location : Raeburn Park (Free shuttle bus provided to and from Outram Park MRT from 7.30 am to 10 am, and 5.15 pm to 8 pm on weekdays)

Job Responsibilities:

· Able to handle key customer account or manage accident claims operation team.

· Manage daily operational activities to ensure smooth handling of customers.

· Inspection of returned vehicles and make assessment of damages for Close Rental Assessment.

· Resolve professionally all matters relating to vehicle, accident, breakdown issues with customers.

· Manages the operation and maintenance of the organization's motor vehicles.

· Manage periodic servicing schedule, LTA Inspection compliance, AVP and reporting as it relates to the fleet.

· Manages fleet management budgets by negotiation of repair pricing with authorised workshop.

· Develops and implements vehicle and equipment preventative maintenance programs.

· Be the main person to manage all assigned customer feedback/ complaints in relation to vehicle conditions and repairs.

· Manages through subordinate managers and professionals in larger groups of moderate complexity.

· Give input into developing budget.

· Provides input to strategic decisions that affect the functional area of responsibility.

· Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

· Develops and maintains outside vendor and service provider relationships.

Requirements:

· ⁠ Mininum O Level.

· 1 to 2 years relevant work experience (car rental).

· Valid Class 3 License.

· MS Office proficiency.

· Team player, motivated and able to work well under pressure.

· Must be contactable by means of hand phone at any time including weekend and public holidays.

· Ability to handle key customer account.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

• Free Shuttle Bus Service (Jurong East MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

HR Service Executive | Recruiter | Talent Acquisition | Associate | Office Hour / CEI | 180 Degree | Tanjong Pagar - 4769

• Accessible to MRT Station
• Shenton Way / Downtown / Tanjong Pagar / Raffles Place
• 5 Working days
• Career Progression Opportunity
• Training provided

Job Responsibilities:

• Engage in full cycle of recruitment process
• Accountable for sourcing, conducting interviews and assess job applicants in accordance to clients' needs and requirements
• Coordinate interviews between clients and candidates
• Managing job offer process and negotiating salary package
• Deliver positive candidate experience and act as career advisor to candidates
• Other administrative duties

Job Requirements

• Training provided
• Posses CEI cert is an advantage

One of the most rewarding commission and incentive scheme in recruitment industry. No limit cap on commission and earnings.

We are seeking talents that are driven, dynamic and have a passion for people and would like a career that will value add to the lives and career of people.

We provide comprehensive training and mentorship program. So come join and grow with us!

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

[email protected] | 98503820

Senior Recruitment Consultant

Night Auditor

You will support the daily guest service operations and ensure that the accounting operations in our Serviced Residence run smoothly at night. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

• Assist residents with check-in and check-out procedures
• Make and confirm reservations
• Respond to all queries through walk-ins, emails, calls and assist with requests.
• Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
• Verify revenue from all sources and follow up on any discrepancies in reports
• Account for all financial transactions at the front desk accurately during your shift
• Handle end-of-day bookkeeping, auditing and account reconciliation
• Handle and record residents’ complaints, feedback and perform the appropriate service recovery.
• Perform end-of-day procedures and produce daily reports
• Perform related tasks as assigned

Job Requirements

You have:

• At least 2 years of relevant work experience preferably in the hospitality industry
• Attained at least a Higher NITEC or NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Serviced-oriented, attentive to details and observant
• Knowledge of night audit processes
• Passion in learning a variety of tasks
• Willingness to perform permanent night shifts

Location: Somerset

Working Hours: 8.30am - 5.30pm/ 5 days

• Stock Management: in the store and in the warehouse; movements between stores; centralization of the merchandise
• Responsible for purchase order entry and updates. Keep track of and communicate status of upcoming POs.
• Input designated SKUs for markdown into appropriate merchandising system
• Produce an on-going set of weekly reports (e.g. On Order Report) as well as ad hoc business reports
• Prioritize multiple responsibilities to ensure all deadlines are met, and resolve any issues in a timely manner by partnering with appropriate business partner(s).
• Less broken sizes in the stores (following up the consolidation among the stores also constantly working on clusters per category for each store)
• Liaise between 3PL & store on all deliveries matters

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Summary:

• Basic+AWS+Bonus
• 5 days, 830am-530pm
• Company with great career prospect

Job Scope:

• Responsible for overseeing Import/Export Documentation and Processes.
• Managing shipping documentation, including Import, LC, Bill of Lading, and FTA Agreement.
• Offering customer support for shipments, advising on country-specific rules and regulations, providing after-sales support, and following up with clients until the transaction is completed.
• Handling customer inquiries or complaints.
• Ensuring accurate and timely delivery of all necessary information and documentation to clients, agents, sea companies, and forwarders.
• Building and maintaining positive relationships with agents and shipping companies.
• Managing container inventory control, maintenance, and repairs.
• Compiling and comparing rates from various carriers.
• Participating in other company projects and assigned duties.
• Performing other administrative and ad-hoc tasks as needed.

Requirements:
• Candidates with Logistics and Freight Forwarding background are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Customer Service Executive

5 days 8:45am - 6pm

work on Saturday once in every 3 months (9:30am - 12pm)

$2500 - $3200 (Depends on Experiences)

Jalan Pemimpin (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/Transhipments/D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Job Requirements:

• Min1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Handling customer order process.
• Assist with sales team member for issuing sales order, delivery order, invoice and credit note
• Manage the customer enquiries or issue with monitor and reply on email correspondence.
• Able to check all the information of documents like receipts, amounts and records all are tally and correct.
• Able to handle all customer incoming enquiries
• Able to handle daily sales order
• Communicate with other departments to fulfil customer's order
• Handle indoor sales customer
• To perform any other ad-hoc work duties as and when required by Management

Requirements:

• ‘O’ Level and above
• Excellent in communication skills, good personality and convincing power.
• Experience in ERP/NAV system.
• Experience in Food Manufacturing industry is an advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Operation Executive: Empowering Maternal Care at My Queen

Are you up for an exciting journey into the world of maternal wellness? Join us at My Queen, the first prenatal and postpartum wellness centre located in Sentosa, where we are on a mission to revolutionize maternal care! We are supported by a dedicated team and a passion for empowering modern women in their extraordinary maternal journey.

About My Queen:

At My Queen, we believe that every woman deserves royal treatment after childbirth. Our quintessential women, representing the epitome of modernity, inspire us to create a haven of maternal wellness unlike any other. From the moment they step through our doors until they cradle their precious bundles of joy, we offer unwavering support, care, and guidance. With cutting-edge facilities and a team of healthcare assistants, we aim to set new standards in prenatal and postpartum care, catering to the unique needs of every queen who graces us with her presence. We believe in a Happy Mum, a Happy Baby.

To learn more about what we do, please watch this video or visit our website.

We have also appeared on Channel New Asia, Channel 8 News, Lianhe Zaobao and Yahoo

What to Expect:

• Handle feedbacks and enquiries from mummies
• Arrange and invite mummies for Parent Craft
• Oversee and support individual centre operations, which include manpower and resource planning, centre maintenance, the implementation of initiatives & projects/workflows, and roll-out.
• Audit check on regular fixed assets
• Ensure compliance with policies, procedures and working instructions in all areas related to operations
• Responsible for Company procurement process, including sourcing new and alternate suppliers
• Participate in new initiatives and drive continuous improvement initiatives
• Investigate company lapses and customer feedback and propose areas of improvement
• Coordination between HQ departments and external agencies or stakeholders on projects/activities
• Ensure accuracy in Billings
• To prepare monthly reports and documentation for Management review
• Any other administrative duties as assigned.

Benefits:

• 14 Days Of Annual Leave
• Lunch will be provided
• Performance Incentive
• On-The-Job Training is Provided
• Staycation for Birthday in 5-Star Hotel

Qualifications:

• Minimum Diploma and above
• At least 2 years working experience
• Candidates with experience in the healthcare sector are encouraged to apply.

A successful candidate should have:

• Good working attitude and the ability to work in a team
• Effective interpersonal and communication skills
• Independent and resourceful
• Proficient in Microsoft Word, Excel and PowerPoint
• Willingness to learn and to continuously improve

Additional Information:

• Working Days: 5 Days / Alternative Saturdays.
• Mondays to Fridays: 9 am to 6 pm
• Saturdays: 9 am to 1 pm
• Required to Stand-In for Healthcare Assistant if facing manpower issues

If you are looking for an opportunity in Customer Service and Support, Gentle Group Pte. Ltd. has an excellent role for you! The Customer Care and Billing Administrator handles the order-related queries from customer, interfaces and coordinates with plant operations and logistics team to ensure seamless and timely order fulfilment.

In This Role, Your Responsibilities Will Be:

Handle order-related queries from customer, interface and coordinate with plant operations and logistics team to ensure seamless and timely order fulfilment.

Responsible for delivery and logistics processing using excel and other business tools.

Ensure commercial documentations are proper, complete and align with sales recognition policy and organize shipment/delivery/logistics release on timely basis.

Able to work with various functions Order Management, Accounts Receivable, Trade Compliance, Plants Operations teams to ensure timely release of goods through system.

Able to communicate well with all the partners/customers/external parties to ensure smooth execution of according to established guidelines.

Ensure all documents are filed according to Record Retention Policy.

Packing of items and updating inventory

If you are looking for an opportunity in Customer Service and Support, Emerson has an excellent role for you! The Customer Care and Billing Administrator handles the order-related queries from customer, interfaces and coordinates with plant operations and logistics team to ensure seamless and timely order fulfilment.

Print packing list, pack orders, update inventory, print labels.

You will be working with a great team serving the esteemed customers in a buzzing bakery. Bakery Brera is committed to be the leading artisanal bakery providing quality baked products and customer service that emphasizes empowerment, continuous improvement, education and community service, with an on-going development aim to becoming a progressive SME of the future.

Looking for mature individuals to work in professional artisan bakery:

- to serve customers(corporate, walkin, online, events) with pride and care.

- opportunity to work from home for planning and paperworks, replying customer enquiries, invoicing, ordering, supplier management, sourcing, social media, strategic marketing etc.

- opportunity for executive tasks when more experience about company and products, manage staff scheduling, process improvement, product testing etc.

- managing and curating menus for corporates, parties and events with more experience.

- embrace operational efficiency, carrying out SOPs, cost effectiveness, productivity improvement and promote sales.

- to promote the products and presenting value add information (e.g allergy, dietary requirements).

- to deliver service excellence: Provide consultation on products and services to walk-in, online including social media etc and corporate customers.

- to develop and monitor housekeeping and hygiene standards.

- checking stock and replenishment.

- manage order fulfilment and customer satisfaction.

- having good product knowledge on bread and pastries (training provided).

- Manage mobile apps, POS and laptop applications.

- Build relationships with customers.

- inspired individuals and serve with a mission heart.

- looking for long term working relationship to grow with company.

- capable seniors, homemakers are welcome.

- Locals and Singapore PRs only.

- whatsApp/Call Thrina at 98163637 for a quick chat.

Job Responsibilities:

• Assist residents with check-in and check-out procedures
• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
• Manage residents’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Assist with the onboarding process for new employees
• Respond to all queries through walk-ins, emails and calls and assist with requests
• Handle and record resident feedback and complaints, referring them to supervisors and managers
• Receive and convey messages to residents promptly
• Handle the safekeeping of cash and residents’ valuables and belongings
• Perform related tasks as assigned

Job Requirements:

• Entry level candidates who have attained a ITE in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply;
• Service-oriented
• Passion in learning a variety of tasks, including handling paperwork
• Willingness to perform shifts

• Supporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement)
• Coordinate with 3PL with orders release and arrange transportation
• Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests
• Follow on orders and ensure sufficient inventory for customers Inventory management (and disposal of inventory , if required)
• Participation of survey requested by the Department of Statistics
• Provide weekly Sales and inventory reports
• Arrangement for blending and drumming activities
• Update landed costs for all the deliveries/shipments

Requirements

• Chemicals background is preferred
• Excellent communication and interpersonal skills with experience dealing with both internal and external customers
• Ability to work collaboratively within a team environment
• Meticulous in daily job execution
• Effective complaint management skills
• Knowledge of Incoterms
• Knowledge of SAP, PDF edit, MS Excel, Word, Pivot /Vlookup
• Positive attitude with good time management

Job Summary

This role exists to handle policy processing transaction and deliver quality customer service.

The key result indicators for this role are:

• Provide excellent customer service to policy owner, business partner and public through various means including but not limited to letter, email, audio/video call, in person meeting, etc.
• Perform policy processing transaction independently with zero error and within target turnaround time.
• Report and escalate any daily operations issues and propose feasible solution for management review.

Responsibilities

• Collaborate with business partner and different internal teams to deliver quality customer service.
• Handle enquiry/feedback/complaint from internal and external customers through different means of contact including but not limited to letter, email, audio/video call, in person meeting, etc.
• Process financial and non-financial policy servicing transactions in different administration systems in complying to the process guidelines, target turnaround time and with zero error.
• Ensure a good follow-through of customer’s service request up to its completion.
• Report daily operations issues to team leader with proposed feasible solution.
• Manage the file retention and destruction process.
• Back up other team member to ensure service continuity.
• Comply with internal policies, procedures and the relevant laws and regulations.
• Perform ad-hoc projects or tasks as assigned.

Requirements

• Degree or equivalent
• At least 3 years’ of insurance operations experience in insurance industry.
• Strong desire to learn the ropes in preparation for a career in the insurance sector.
• Understanding of different entity structure, AML guidelines, FATCA and CRS requirements
• Able to work independently and under pressure with minimal supervision
• Customer centric mind set with a desire to provide excellent customer service
• Have good problem-solving skills
• Excellent interpersonal and collaboration skills
• Possess good verbal and written communication skill
• Good team player and accountable
• Have good organization skills and attention to details.
• Proficiency in MS office, Excel, Word, Powerpoint

Interested candidates are invited to submit the application with detailed resume stating educational background, working experience, current and expected salaries and contact number.

Your application will be treated in strict confidence. Only shortlisted candidates will be notified.

Personal data collected will be used for recruitment purposes.

Personal data of unsuccessful applicants may be retained up to two years only.

Job Info:

• Salary: Basic up to $3800 + AWS + VB
• Working Hour: Monday - Friday (9.30am - 6.00pm); Saturday (WFH) - 9.30am - 1.00pm
• Location: Somerset

Job Scope:

• Address customer inquiries and generate quotations as needed
• Organize and coordinate import and export logistics operations
• Communicate with international agents to ensure compliance with shipping regulations and documentation requirements
• Collaborate with warehouse personnel to oversee cargo handling and movement activities such as receipt and delivery
• Manage customs procedures by providing instructions to customs brokers
• Maintain regular communication with vendors, shippers, customers, carriers, and international agents
• Ensure accurate documentation for billing, invoicing, and file closure post-shipment
• Coordinate door-to-door shipments, including transhipments, for both imports and exports
• Collaborate with project managers to plan and execute shipment strategies and address ad-hoc requirements
• Generate airway bills and handle booking arrangements
• Arrange transportation logistics
• Utilize Electronic Data Interchange (EDI) systems for efficient data exchange
• Manage Customer Carrier Notes (CCN) efficiently

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913

JOB PURPOSE

o To utilize public health expertise to identify the determinants of health and potential risks to both an individual’s and the population’s health status, and thereafter implement interventions to prevent diseases and injuries before they occur.

DUTIES & RESPONSIBILITIES

· Operate the infectious disease and non-infectious disease surveillance systems and dashboards for the population he is responsible for

· Support the conduct of regular quantitative and qualitative analysis of relevant health databases and dashboards and provide public health recommendations based on the relevant population health databases

· Support the design and implementation of occupational and public health programs

· Conduct relevant public health research in the areas of emerging infectious disease, non-communicable diseases, and public health services to improve care for the population he is responsible for

· Assist in the preparation of documents such as new policies, clinical guidelines, best practices, policies, and work-instructions etc

· Carry out any other duties as may be reasonably be required by the Head of Department

JOB REQUIREMENTS

Education / Training / Experience

o Master’s Degree in Public Health, Epidemiology or equivalent

o Bachelor’s Degree in Health Sciences, Data Science or healthcare related field

o Previous work experience in the healthcare sector will be an advantage

o Proficient in Microsoft Excel, Access and one or more statistical software packages (e.g. SPSS, STATA, or SAS) will be an advantage

o Excellent written and verbal communication skills with good publication records in journal

o Able to work independently and yet be a good team player

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Description:

• Respond to customer inquiries
• Prepare quotations and follow up with customers for their acceptance.
• Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.
• Prepare delivery orders, sales invoices and other relevant documents
• Ensure proper record keeping for all job orders.
• Co-ordinate the ordering of materials between different departments
• Co-ordinate the job arrangement with operation department
• Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.
• Build and maintain long term business relationship with customers

Requirements:

• Minimally 2 years of working experience
• Prior customer service or sales coordinator experience will be an advantage
• Experience in logistics industry will be an advantage
• Friendly and welcoming disposition
• Has initiative, independent and able to work in dynamic environment
• Good command of written and verbal English
• Excellent organizational and multitasking skills

Job Summary:

Salary package: $2,800 - $3,900, Handphone allowance: $60 Eligible for June bonus (1 to 2 months) + December bonus (1 month) and Flexi dollars: $800 / year

Annual leave: 14 days

Working hours: Monday - Friday 8.30am - 5.30pm. Alternate Sat: 8.30am - 12.30pm
Working location : Tuas Avenue 18 (Company bus at 8am Tuas Crescent MRT Exit B bus stop)

Job Responsibilities:

· To focus on Capability Development of New Vehicle (e.g. Electric Vehicle).

· To be able to perform High Value component fault finding, diagnosis and repair (e.g. engine, turbo system, CAN bus, etc).

· To possess knowledge of Vehicle System Overview with proper understanding of the interlink and Interlock systems onboard Commercial Vehicles.

· To perform Defect trend analysis.

· To lead Technical investigation and discussion.

· To lead the Diagnostic Team.

· To manage Fleet Management study on operation vs durability studies.

· To submit Technical report.

· To provide Technical Training and Guidance to technicians.

· To source for solutions to improve product durability and reliability.

· To support workshop in repair and servicing when need arises.

· To advise and perform in-depth and comprehensive trouble shooting in technical problem with and without using electronic diagnostic tools,
raised by the team and perform hands-on repair to the vehicle if needed.

· To check and ensure all the recording of repair findings, rectification, images, voice message or any other details as required are accurate and precise.

Requirements:

· ⁠ Diploma in Engineering (Automotive / Electrical) / Relevant working experience.

· Able to use Electronic Diagnostic tools.

· Able to understand Engineering systems theory, Mechanical, Electrical and Electrical drawings.

· Experience in leading a team of technicians, briefing and guidance of technicians, distribution and control of works.

· Preferably possess Class 5 license (Heavy Vehicle).

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)