Total 3,905 Senior Executive customer service job vacancies in Singapore

Job Description:

Manage order processing and ensure high customer satisfaction by handling

orders, inquiries, and maintaining exceptional service.

Manage order processing and ensure high customer satisfaction by handling

orders, inquiries, and maintaining exceptional service.

Key Responsibilities:

• Serve as the primary contact for customer inquiries.

• Process and manage customer purchase orders, stock returns, and liaise with stakeholders for smooth delivery and fulfilments.

• Generate packing lists, monitor account credits, and maintain customer account details.

• Manage credit/debit transactions and handle ad-hoc tasks as needed.

Job Requirements:

• 1-2 years of relevant experience.

• Diploma in Business Admin/Marketing or related field. Ability to work independently and under pressure with strong organizational skills.

• Proficiency in English (Mandarin preferred), strong communication skills, and familiarity with Microsoft Office and SAP/Navision.

Additional Responsibilities:

• Resolve customer complaints and improve service procedures.

• Provide feedback to management to enhance products and services.

Benefits:

• Team Sales Target Incentive

• 14 days of Annual Leave.

• Group Medical & Hospitalization Insurance.

• AWS and Variable Bonus

Working location: Pandan Loop

Working days/timing: Monday to Friday (8.30am to 5.30pm) and Alternate Saturday (8.30am to 12.30pm)

Salary: Up till $2700 basic + $200 monthly incentives + Variable Bonus + AWS

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

Job Title: Finance Executive (BYD)

Responsibilities:

• Establish and manage financial processes, systems, and controls to ensure compliance with Singaporean regulations and best practices.
• Manage day-to-day financial operations, including budgeting, forecasting, financial reporting, and cash flow management.
• Conduct financial analysis and provide insights to support strategic decision-making and resource allocation.
• Coordinate with external stakeholders, including investors, financial institutions, and regulatory authorities, as needed.
• Oversee the preparation of financial statements, tax filings, and other regulatory compliance requirements in accordance with Singaporean laws and regulations.
• Lead financial planning and budgeting processes, working closely with department heads to align financial goals with business objectives.
• Monitor key performance indicators and financial metrics to track progress and identify areas for improvement.
• Provide financial leadership and mentorship to other members of the finance team, fostering a culture of excellence and continuous improvement.
• Full Set Accounts, issuing tax invoice, commission invoice and others finance related transactions.

Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in a finance leadership role, preferably in a startup or high-growth environment in Singapore.
• Strong understanding of Singaporean financial regulations, practices, and tax laws.
• Excellent analytical skills and attention to detail, with the ability to interpret financial data and trends to inform decision-making.
• Proficiency in financial management software and Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.
• Entrepreneurial mindset with a passion for innovation and driving results.

☑ Basic $ 5500 - $ 7500 + Allowances up to $ 1, 100 (Transport & Mobile & Standby) + OT + AWS + Variable Bonus

☑ 5 Days, Flexi Hours (1 standby required once in every 2 months)

☑ Location: Island-wide (Parking & ERP Fully Claimable)

☑ MNC - Medical Device & Equipment Manufacturer

☑ Good Benefits & Career Prospect

Job Responsibilities:

• Install, calibrate, and maintain angiography equipment.
• Perform inspections, preventive maintenance, and repairs.
• Provide advanced technical support and training.
• Maintain service records and ensure compliance with safety standards.
• Mentor junior engineers and travel to customer sites as required.

Job Requirement:

• Diploma or Degree in Biomedical Engineering, Electrical Engineering, or related field.
• 3-5 years of experience with medical imaging equipment, especially angiography systems.
• Strong troubleshooting and customer service skills.
• Ability to travel and respond to service calls on short notice.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Yvette Kam Soo Leng

Registration: R22107492

• Salary Range: $3K-3.5K
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: Toh Guan Road

Responsibilities:

1. To be responsible for achieving monthly sales target set:

• To source for new projects from new and existing subscribers
• To carry out sales presentations and negotiation
• To prepare security designs and proposals
• To secure contracts and to achieve the individual sales target as agreed with the Account Manager

2. To carry out post-sales activities:

• To provide customer service and to manage customer relations.
• To coordinate the installation of secured contracts, including the application of telephone lines.
• To coordinate with Technical teams on installation and commissioning work to ensure jobs are carried out within the given time frame and to customers’ satisfaction.
• To chase for and follow up on the status of payment from customers.
• To participate in all customer rapport program agreed by Customer Service Dept.

3. Sales related duties and task:

• To collect and share useful market information collected from external parties eg. market /competitors’ information.
• To participate in marketing and/ or new business development activities as assign by the Account Manager

4. Responsible for overall safety performance when executing daily works

Requirement

• At least a Diploma with 1-2 years direct sales experience in the service industries.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

· Full /Permanent job open to Junior or Senior level

· 5 days/Office working hours

· Salary Range: $2,000 - $2,800 per month ++ (basic salary + monthly/quarterly bonus pay-out base on performance)

· Working location: Bukit Batok office

At iLaser Pte Ltd, you will work together with numerous customers from various industries and take on a great number of responsibilities from the start. You will be rapidly build up a wealth of experience by dealing with various customer requests. Furthermore, we will offer you career opportunities that suit your professional development path.

Responsibilities

• Install new products, and test them to ensure they are working correctly
• Educating the client on how to use and maintain their device
• Perform maintenance and provide customer support
• Diagnose problems and come up with solutions to repair them
• Order parts needed for repairs if needed
• Fill out detailed reports and keep records on services that have been performed
• Explain issues with equipment and repairs to customers
• Build and maintain relationships with customers

Requirements

• Min. Higher Nitec in engineering in any field, with or without work experience all welcome to apply
• Excellent communication, interpersonal and diagnostic skills
• Working knowledge of the equipment needed for the job
• Ability to work independently without much supervision
• Posse valid Class 3 driving licence is a MUST

Location: Singapore

Office Work Setup: Hybrid
Availability to Join: ASAP

Job Overview:
We are seeking a highly skilled and dedicated Senior Service Engineer specializing in Data Center Automation (DCA) to join our team in Singapore. As part of a dynamic environment, you will play a crucial role in providing technical leadership and coordination for service activities related to medium engineering complexity. You will ensure that engineering and service disciplines within the AMC sites are efficiently executed, aligning with contract specifications, quality standards, and safety requirements.

This role is ideal for someone with deep knowledge in the data center domain, particularly in handling 800XA control system, and who thrives under pressure, providing 24x7 support with a commitment to solving problems and maintaining customer satisfaction.

Key Responsibilities:

1. 24x7 Service Delivery:

• Provide technical support and troubleshooting for the data center customer installed base in Singapore.
• Ensure timely service delivery with a 2-hour SLA, resolving issues both remotely and on-site.

• Collaborate with project teams during installation, commissioning, and site activities, providing hands-on support to address engineering errors and commissioning challenges.

• Serve as the technical Service lead, offering guidance across engineering disciplines included in AMC projects.
• Foster knowledge transfer from Project Engineering teams and share best practices across different projects and disciplines.
• Develop and implement standard processes and tools.

• Maintain and manage relationships with key customers, identifying new sales opportunities and ensuring customer needs are met.
• Provide specialist support and advisory services for the Sales team.

• Prepare all necessary documents and reports for customer approval.
• Ensure timely reporting of work done and follow-up on outstanding issues.

Challenges:

• Provide 24x7 availability to meet tight schedules and budgets.
• Deliver exceptional service support to customer sites on a rotational basis.
• Navigate the complexities of data center engineering, a rapidly evolving field.

• Experience:
• 4-6 years of experience in data center operations or similar domains.
• Strong background in DCS project engineering or service, particularly with 800XA system.
• Experience with Data Center Automation projects, specifically BMS/EPMS/CMS, is an added advantage.
• Technical Skills:
• Familiarity with data center terms, terminologies, and control systems.
• Competency in Microsoft Office tools and basic computer literacy.
• Personal Attributes:
• Strong interpersonal, organizational, and communication skills.
• Customer service-oriented mindset.
• Ability to work under pressure, managing tight schedules and on-call duties.

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

· Engage with current and new clients via email, WhatsApp and social media to facilitate order enquiries.

· Manage orders placed by clients on our website

· Manage customer feedback and service recovery.

Requirements:

· Some experience in customer service industry

· Proficient in managing comms channels like WhatsApp and email

· Well-organised with good time management

· Personable and professional

· Work well in a team environment

Sounds like you? Join us today!

Job Type: Part-Time

Salary: $12-15/hour

Available shifts:

Flexi shifts, available shifts are from Mon-Sun, 9.30am-6.30pm.

Ability to commit to 4-hour shifts for 5 days a week is preferred.

Location: 275 Outram Road, S169064

• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Responsibilities:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a reputable luxury fashion house that has retail stores all over the world and is currently looking to build their SG / MY teams to handle the markets directly

Working Schedule: 5 day work week (including weekends and public holidays)
Work Timing: Shift hours, no overnight shifts
Working Location: Tampines Central

• Attend to calls and queries regarding products and services, and delivering exceptional advice exceeding Client's expectations
• Attend to e-mail enquiries
• Attend to queries and feedback via Social Media (Facebook & Twitter)
• Assist in coordination and communication between Clients and various channels (Stores, Repair Centre, Client Services Overseas, RMS, Stocks etc)
• Coordinating events nationally and internationally, RSVP of VIP Clients and Media (Fashion Shows, Openings, Exhibitions)
• Outbound calls to Clients includes invites to events and Client Satisfaction Surveys

Requirements

• Min. 1 year experience in call centre environment.
• Strong communication skills in English and Vietnamese / Hindi / Punjabi to deal with the local speaking customers.
• Possess a good learning attitude and is customer service oriented.
• Has working knowledge in Microsoft Office
• Willing to work on weekends and public holidays as per schedule.

Interested candidates may send their updated resume indicating availability to [email protected]

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description

We are a fintech financial institution specialising in currency trade and money transfers and is looking for a highly dynamic Operations Executive (Corporate Services) to join our transactional team.

Do you have a knack for operational work and processes? Yearning for a regular, consistent role and yet will not back off when exceptions to the norm hits? To us, operations does not mean just repetitive work. While ensuring that we abide by the regulatory framework that governs our industry, we continue to push the envelope by innovating and optimising our processes to achieve a competitive edge.

If you are someone who is comfortable with numbers and takes an occasional challenge in the daily grind by its horn, we are looking for you.

Responsibilities:

• Monitor customer’s business function including currency exchange, monitoring of FX rates, capital and balances.
• Monitor and assist in customer’s account opening / administration.
• Monitor and execute trade facilities based on customers' instructions.
• Liaise with customers for operational issues and documentation collection.
• Generate and manage leads. In charge of following up with leads, confirming sales appointments and finding leads. Most of this work through phone contact with potential customers, timely communication is important.
• Assist in manage the overall business support strategy and tactical execution to ensure all end-to-end operations are continuously successful.
• Work closely with various internal groups to understand business requirements and develop a system through which the company can best leverage feedback from customers that we serve through our support channels to improve services.
• Provide administrative support. include preparing sales reports, marketing materials and written communication.

Requirements:

• University degree in the field of accounting & finance, business administration, or other related disciplines. An advanced degree in one these fields is a plus.
• Minimum 2-3 years of working experience in a similar capacity. Fresh graduate are welcome.
• Good knowledge of financial services industry will be a strong plus.
• Proficient in English and Mandarin languages to liaise with Chinese counterparts
• Strong interpersonal skills, able to engage a variety of personalities and build strong rapport.
• Teamworking skills

• Be part of a dynamic start-up team to plan, design, develop and construct new patient-centric healthcare facilities. The scope of this project spans facilities across the campus, which includes a short-stay hospital, elective surgical facilities, specialist outpatient clinics, Emergency Department and staff offices.
• Lead and/ or facilitate discussions with clinical stakeholders to redesign the model of emergency care, ensuring that patients’ needs are effectively triaged and managed from the front door.
• Work in consultation with the clinicians to plan and develop the clinical and supporting services in the Emergency Department, and to translate these service plans into the physical design and infrastructure requirements of the facility.
• Planning and executing the clinical service strategy for emergency care in line with future models of care while focusing on new paradigms in a post-COVID-19 environment.
• Co-leading the secretariat team to support assigned Committees led by Senior Management and its supporting Workgroups.
• Working with the core team and key stakeholders to develop a detailed business case proposal.
• Fronting engagements with government and other external agencies on issues pertaining to the conceptual model, business case and service plans

Requirements:

• Min Degree in healthcare or biomedical sciences
• Relevant working experience in healthcare or operations preferred
• Excellent planning, analytical and critical thinking skills
• Excellent written skills, especially in paper and minute writing as well as oral communications and presentation skills
• Proficient with data analysis and presentation software to prepare presentations comprising clear and concise messaging with visually appealing infographics
• Strong project management skills and ability to prioritise multiple projects and work effectively under tight deadlines
• Ability to work under pressure and thrive under challenging conditions
• Self-motivated and strong problem-solver
• Strong team player and demonstrated ability to engage multiple stakeholders at all levels
• Dedicated and willing to go the extra mile to see things through

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Hospital Service Planning Executive

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Senior Property Executive (Listed MNC/ Real Estate Mgt, FSM, M&E maintenance, Hard Service, Bedok Aera, Mon to Fri office hours)

Responsibilities

• Manage day to day operations of assigned portfolios including service contracts, supervision of addition and alteration works and implementation of any maintenance, capital works and special projects
• Implement Inspection Programmes and Scheduled Maintenance Programmes in the properties including lifts and other fixed assets
• Liaise with IFMs (where appropriate) to ensure that properties are maintained efficiently
• Implement initiatives that reduces short and long term operating costs
• Monitor the performance of service providers on annual basis
• Assist the implementation of marketing and leasing strategies to improve the occupancy rate of the properties
• Comply with all statutory rules and regulations and property guidelines of the Trust
• Maintain good relationship with clients and tenants
• Prepare variance reports and monthly management performance reports
• Equip self with required qualifications or skill sets in managing the properties including but not limited to being FSM, Green Mark Building Manager or First Aider
• Participate in Company’s events and complies with internal policies and procedures
• Perform other tasks that may be assigned from time to time

Requirements:

• Minimum 3 years of relevant experience for Property Executive and has M&E maintenance experience
• Willing to travel as site office is in Chai Chee
• willing to take the course of FSM cert
• Ability to multi-task and work under tight deadlines
• Team player

If you are interested in this opportunity, submit your application now to [email protected] to find out more about this position.

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

· Manage invoicing.

 Achieving quality service & maintaining good customer relations

 Attend to all complaint/feedback related to customer issue.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Customer Service Executive

• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Paya Lebar
• Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Reporting to the Centre Manager, the Programme Executive plays an important role in connecting and engaging with the Seniors. He/she is responsible for the following key areas.

Roles & Responsibilities:

• Plan, develop, and manage engagement programme held at designated neighborhood touchpoints for the Seniors within the Senior Centre.
• Allocate appropriate resources, recruitment of seniors / volunteers / partners for the programmes, and to plan and execute publicity for such events.
• Supervise and train volunteers / partners in the running of the above programmes and provide administrative support to volunteers / partners involved.
• Monitor the Seniors’ safety and well-being.
• Monitor the AAS (Alert Alarm System) and SC phone and its maintenance.
• Conduct community outreach within the vicinity of the service area and perform needs assessment to ascertain service needs and gaps of the senior residents.

Candidate Requirements

• Possess technical diploma certificate or relevant certification
• Capable to train volunteers to facilitate creative arts / baking / cooking / singing / music instruments / florist / live streaming in senior programmes.
• Ability to host or deliver programmes in front of a crowd of 10 – 80 seniors.
• Experience in social services not essential.
• Good team-player, with a passion to work with seniors.
• Possess good communication and interpersonal skills
• Only Singaporeans

Job Description

• Industry/Organization Type: Alcohol Distributor
• Position Title: Customer Service Specialist/Customer Service Executive
• Working Location: Tuas Bay Walk (Transportation Provided)
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm, Saturday (WFH), 8.30 am – 12.30 pm
• Salary Package: Up to $3,100 + Incentives
• Duration: Permanent

Key Responsibilities

• Provide accurate information to customers by ensuring a clear understanding of their requests, answering questions, and offering assistance promptly.
• Initiate services by documenting requests and coordinating with the dispatch team to ensure timely service delivery.
• Handle revenue collection efficiently by receiving and recording payments.
• Resolve billing issues by identifying errors, explaining procedures, and coordinating necessary adjustments.
• Enhance service quality by assessing current processes and recommending improvements.
• Stay updated with industry practices by engaging in educational opportunities.
• Resolve billing-related tasks for customers, including the issuance of invoices, credit, and debit memos.
• Maintain accurate customer information for billing and service purposes.
• Work closely with the Sales team to support customer management and address any related inquiries or issues.
• Coordinate with the Sales team regarding customer accounts receivable and specific requests.
• Manage customer records effectively and initiate actions related to rebates and sponsorships.
• Perform other administrative tasks as required.

APPLY NOW!!!

• With at least 1 year of relevant experience
• Proficient in Microsoft Office
• Candidates with experience in the SAPB1 system would be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68880 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

A Multi-National Company managing Co-working space/offices looking for OPERATIONS & CUSTOMER SERVICE EXECUTIVES.

Job Description:

- Greeting and managing entry access of members, visitors & guests, including conducting tours of premises.

- Responding to product & offering, service-related queries or requests from members, visitors/guests from various channels (online or onsite inquiries)

- Assisting members with the ‘move-in, move-out’ experience.

- Assisting on the day-to-day Centre operations, ensuring usage ready for tenants, visitors & guests, including but not limited to Centre opening and closing, general cleanliness and premise maintenance, setting up and managing specific spaces (e.g. pantry, meeting rooms) usage, etc.

- Responsible for handling Customers feedbacks/complains in a timely, accurate and reasonable manner.

- Administrative work required for Centre operation (e.g., handling front desk duties, courier matters, performing payment charges, creating invoices, submitting receipts, updating Centre and member records/transactions, etc)

- Assisting with and/or participating in members events and any other community related/driven initiatives.

- To perform any other duties or tasks assigned by the Supervisor.

Requirements:

- Possess a Diploma and above, preferably with experience in the Service industry.

- Min. 2 years working experience in Co-working space/office, Hospitality or Service industries.

- Proficient in the use of relevant office software (MS Office).

- Team player with ability to work independently.

- Due to the nature of work, candidates should be fluent in both English & Mandarin but not limited to.

- The Company is looking for candidates who possess friendly, energetic and cheerful personality, strong communication and coordination skills, team spirit, outgoing personality, responsible, ambitious, willing to learn new things, good at handling interpersonal relationships, and have a clear long-term career plan for their own work.

- Able to start work immediately or within a short notice.

--------------------

Whatsapp text ONLY +65 82250145

--------------------

A World Of Opportunities Awaits

Company Name: Laguna National Golf Resort Club

Job Title: Customer Service Executive (Club Concierge)

JOB DESCRIPTION

• Provide a high level of customer service and assist in members and guests’ enquiries.
• Assist in golf reservations for members and guests (via phone, email or in-person).
• Perform opening and closing procedures for golf sports shop.
• Responsible for the accountability of all sales and money transactions made during shift.
• Maintain an accurate up-to-date Golf Tee Sheet.
• Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
• Assist members and guests by selling merchandize an providing information in a professional manner.
• Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner.
• Assist in maintaining/monitoring inventory and stocktake.
• Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
• Assist corporate events with billing, registration, goodies bags, issuing score card, etc.
• Receive and process payment from member’s monthly statement, refunds and billing disputes.
• .Assist and provide application relevant forms for members and guests on various privileges and services that we offer

JOB REQUIREMENTS

• Min GCE ‘O’ Level
• Min 1 year of experience in front desk duties
• Ability to read and speak English fluently
• Good interpersonal and communication skills
• Excellent track record in work performance as well as timekeeping
• Possess a high level of confidentiality when handling Private & Confidential matters
• Proficient in MS Office Word & Excel
• Five-day work week.
• Rotating shift hours. Must be willing to commit on weekends and public holidays.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental and Medical
• Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

Responsibilities:

• Understanding customer needs and requirements
• Generating of quotations based on customer requirements.
• Ensure customer purchase orders are executed in a timely manner.
• Ensure all customer required specifications, drawings and any related documentations are communicated to appropriate personnel within the organization.
• Manage all delivery and pricing against customer purchase orders and timely delivery.
• Handle customer returns and co-ordinate shipment

Requirements:

• Min Dip / Deg with 2-3 years of experience
• Good customer service & negotiation skills
• Knowledge in Oracle system
• Preferably with Manufacturing exp

We regret that only shortlisted candidates will be notified.

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784640

EA Registration Number: R22104686

EA Personnel: Alvin Koh

A Multi-National Company managing Co-working space/offices looking for

IT SUPPORT & CUSTOMER SERVICE EXECUTIVE.

Job Description:

- Maintaining and supporting all IT hardware and software matters and supporting ERP and OA systems.

- Ensuring smooth operation of IT services, provide support and optimal use of Systems, Servers, Network and any other IT, Videoconferencing, printing and Audio Visual systems.

- Work closely with other departments on IT matters.

- Liaise with vendors for purchasing of IT equipment and software licenses.

- Responding to product & offering, service-related queries or requests from members, visitors/guests from various channels (online or onsite inquiries)

- Assisting members with the ‘move-in, move-out’ experience.

- Assisting on the day-to-day Centre operations, ensuring usage ready for tenants, visitors & guests, including but not limited to Centre opening and closing, general cleanliness and premise maintenance, setting up and managing specific spaces (e.g. pantry, meeting rooms) usage, etc.

- Responsible for handling Customers feedbacks/complains in a timely, accurate and reasonable manner.

- Administrative work required for Centre operation (e.g., handling front desk duties, courier matters, performing payment charges, creating invoices, submitting receipts, updating Centre and member records/transactions, etc)

- Assisting with and/or participating in members events and any other community related/driven initiatives.

- To perform any other duties or tasks assigned by the Supervisor.

Requirements:

- Diploma in Computer Science, Information Technology or equivalent.

- 1-2 years relevant working experience.

- Exposure in ERP system support and some hands-on programming knowledge will be an added advantage.

- Knowledge in technical IT support and troubleshooting, covering PC hardware, networking and Microsoft applications.

- The Company is looking for candidates who possess friendly, energetic and cheerful personality, strong communication and coordination skills, team spirit, outgoing personality, responsible, ambitious, willing to learn new things and have a clear long-term career plan.

- Able to start work immediately or within a short notice.

--------------------

Whatsapp text ONLY +65 82250145

--------------------

About the Role

CHANEL is committed to safeguard the incomparable quality of each creation.

Engage the consumer of today and tomorrow of the brand by providing unsurpassed services to all clients showcasing the eminence of Chanel products and our artisanal savoir faire.

Reporting to the Quality Control & After Sales Service Manager Supervisor, this position is responsible for delivering a professional and seamless Quality Control, Repair and Care support to the brand by providing ultimate standards of our Quality & After Sales services to the retail team.

What impact you can create at Chanel

Manage Quality Control and Repairs (Fashion)

• Working in collaboration with the Global/ Regional team, to disseminate product quality alerts to relevant business partners.
• Work with Product/Retail & DC teams, organize and monitor QC process on all incoming and outgoing shipments for Fashion & WFJ products
• Submit monthly and ad hoc Quality and repair issues reports to Global/Regional for quality analysis
• Work with Local/Regional/Global teams on repair feasibilities and follow-ups
• Organize and coordinate QC and Repair schedules to meet deadlines
• Ensure highest standards in all aspect of the service provided throughout the repair process
• Adherence to brand guidelines and quality standards

Develop Exceptional Customer Care Solutions

• Elevating the after sales experience & delivering exceptional After Sales Service experience with the ability to offer Quality Assurance and repair feasibility advice and escalate issues, where necessary.

Foster Innovation & New Initiatives

• Liaise with Global/Regional/other markets on best practices, adaptations, and local requirement and standard throughout entire project execution, respecting the project schedules and work plan
• Support new system implementations, and perform UAT and project review and submit reports to Global/Regional teams.
• Support project performance to identify areas for improvement, and propose adjustments as needed.
• Provide project updates on a regular basis to various stakeholders about strategy, adjustments, and progress.

Operational Excellence

• To optimize and improve processes and the overall approach to meet KPIs and SLAs by monitoring backlog reports and follow up with respective parties
• Collaborate with retail team to share QC and repair topics during morning briefings
• Ensure policies, operational standards and procedures are understood and adapted whilst proposing improvements as relevant.
• Support ad-hoc duties and back up for team members.

You are energized by

• Working in a highly collaborative environment. Being a true partner to the business stakeholders across the organization.
• Enthusiastic about new technology and data, to improve processes and standards of After Sales Service
• An environment that advocates listening, co-creation, inclusiveness, user-centricity, and agility in designing holistic solutions
• A workplace where we provide you opportunities to drive values in areas where you are good at and support you to be at your best.

What you will bring

• At least 3 to 5 years of relevant experience in after sales and/ or product quality control or project management roles.
• Critical thinking, problem solving and analytical skills to better understand the business landscape and evolving client expectations and identify opportunity to enhance client experiences.
• Resilience in dealing with difficult situations and a willingness to reflect and embrace continuous self-improvement and development whilst encouraging and guiding the team to do the same.
• Good communication skills & Tech Saavy with the ability to navigate operating systems across platforms and channels
• Client- Centric & thrives working in a fast-paced and dynamic environment

What Chanel can offer you

• The opportunity to work with one of the world's most iconic luxury brands.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Senior Field Service Engineer

Work Day: Mon to Fri

Mon to Fri – 8.30am to 6pm or 8am to 5.30pm

Salary range: up to S$4,200

Location: Taiseng

Job Scope

• To oversee FSC operations and liaison with Business Units to ensure RMA units meet the quality standards, deliver on time, manage the P&L of FSC Section and provide excellent service to the Groups.
• To manage and drive RMA output productivity .
• To coordinate with internal teams such as Test & Pack, Material Planning/Logistics and Repair Analyst, to gather information to plan for RMA repair, provide schedule plan to drive for FSC RMA Output to meet Business Units shipment.
• To manage a group of Technicians/Engineers to conduct verification and 1st level failure analysis of respective BU RMA non-conformance unit, identify the cause of defect / non-conformance feedback, provide technical support in response to queries or concerns raised till closure.

Requirement

• Diploma/Degree in Engineering or equivalent.
• Min. 3 years industrial working experience in networking products and PCBA environment.
• Good organising skill and self-motivated.
• Able to work independently and as a team.
• Good leadership skill to lead a team.
• Positive attitude and work well with people.
• No shift work or site work required.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279