Total 92,133 Others/Any customer service manager job vacancies in Singapore

At Robert Walters, our people are our business. Hence when you join us as a Recruitment Manager, you can expect to be treated like the high-performance professional you are. We’ll give you the autonomy and flexibility to deliver amazing results – and to empower everyone within your team to nurture and support one another. As a world-leading specialist professional recruitment consultancy, we offer the attractive personal rewards and team-based bonus that you would expect in a professional services organisation. That way, we’re all working towards the same shared goals, while inspiring and motivating each other to reach our full potential.

About the role

This is your opportunity to utilise all the skills you’ve developed as a high-performing industry professional to build, develop and lead a team as a Recruitment Manager. Ideally, you will have a solid successful track record in recruitment, placing high quality candidates. Taking responsibility for the profitability and business activities of your team, you’ll help us to continually grow Robert Walters by promoting our brand to existing and prospective clients and candidates alike. We’re looking for someone who can lead by example, place quality candidates for our clients and supporting your team to achieve and exceed their financial and KPI targets. This is the perfect opportunity to make a positive personal impact on the high-calibre candidates and high-profile organisations we bring together.

Key Responsibilities:

• Hire, train and manage good quality people
• Ensure your business remains profitable
• Develop and engage your team, including attending meetings with clients and candidates, conducting regular reviews; carry out appraisals review including discussing career progression
• Set revenue targets for your team that grow the business and challenge individuals with regular reviews
• Lead mornings catch up – ensuring a good number of quality candidates are presented, marketed and correctly recorded
• Assist with CV marketing strategy and implementation
• Seek, select and match candidates for appropriate assignments, arrange interviews and fully brief candidates
• Participate in head hunting of candidates and following up on referrals
• Ensure the Robert Walters database accurately reflects business dealings with client and candidates ensuring data integrity
• Lead regular candidate call back sessions including reference checking for leads
• Responsible for cost control of Net Fee Income within your team including revenue assurance.
• Conduct salary reviews for consultants including bonus allocations with the Director
• Identify underperformers and competently manage company disciplinary and performance management procedures where necessary alongside HR

Key Information:

• Minimum 5-7 years of solid recruitment experience in a recruitment firm and minimum 2-3 years leading a team in an agency environment
• In depth understanding of recruitment market preferably within the HR or Sales space
• Demonstrates high level of integrity, despite facing challenges
• Ability to gain commitment, respect and loyalty of others
• Entrepreneurial acumen
• Approachable and accessible
• Demonstrate leadership and motivation
• Coach and mentor

Our culture

We put our people at the heart of everything we do. Building deep, productive relationships, we help high-profile candidates seize amazing career opportunities with the world’s leading businesses. By doing so, we power people and organisations to fulfil their unique potential. We celebrate individual talent, entrepreneurial spirit, genuine teamwork and personal success of our own people every day.

• Construction Industry MNC
• Working Location: Senoko Drive / Customer Site
• Working Hours: Mon - Fri, 9am - 6pm | Sat, 9am - 1pm
• Salary Package: Basic $ 2,500 - $ 4,500 + Bonus
• Experience in BMS / Security System / ELV System

Job Responsibilities:

• To perform scheduled maintenance for BMS / Security System / ELV System at the customer’s site.
• Perform troubleshooting & repairing works on equipment or system.
• To carry out Addition & Alteration works.

Job Requirements:

• ITE / Diploma / Degree in Mechanical or Electrical or Electronics Engineering.

Interested applicant are welcome to apply online with updated Resume/CV via Apply Now button.

.: Only shortlisted candidate will be notified :.

Kong Min Wei, Brian

EA Personnel No: R23113861

Job Responsibilities:

• Perform checks on the structural, architectural and M&E materials/works to ensure that the final touch-up works are ready for inspections.
• Conduct regular inspections to ensure works are in compliance with method statements (in accordance to BCA’s Good Industry Practice)
• Monitor the performance of subcontractor workers for all trades and ensure any defects are properly rectified
• Prepare relevant QA/QC reports
• Implement QA/QC plans and ensure PPVC quality before delivery
• Ensure the functionality of the building before handing over to clients
• Assist in preparing for QM submissions
• Assist in yearly ISO audits
• Assess, feedback on the construction process and procedures
• Execute quality control as per site specific materials and Works Quality Plan
• Conduct relevant training for sub-con and internal staff
• Issuance and handling of Site Memo
• Monitor undertaken corrective and preventive actions against non-conformities
• Arrange and liaise with BCA for CONQUAS/QM assessments
• Recommends solutions for critical and/or frequent recurring defects to Project Team
• Ensure all the method statement used has obtained approval from the clients and consultants
• Follow-up all the required tests as per contract requirement
• Attend regular site meetings – QAQC, Landscape Coordination Meeting and Client Meeting
• Attend off-site inspection – Precast and Structural Steel Works (Malaysia and Singapore Factory)
• Follow the developer’s Quality Inspectors (QI) and Customer Service Officers (CSO) for inspection prior to building handover to owners
• Attend to client ’s defects during Defect Liability Period
• In-charge of the handover of the common areas to management team
• Manage the QAQC team and any adhoc related duties

Job Requirements:

• Min Diploma or Degree related to QA/QC or Engineering / Construction related field
• Prior experience related to construction industry (HDB, Condominium projects etc.), certified CONQUAS/QM Manager is added advantage
• Good knowledge of construction quality control/assurance is necessary

KEY ROLES AND RESPONSIBILITIES:

Report to Project Services & Strategy Head. Responsible for project services related tasks and matters, including but not limited to:

• Identify and develop potential strategy for project services department and prepare comprehensive plan /procedure.
• Develop process excellence roadmap for PMO.
• Responsible for division audit and following up on closure.
• Responsible for enforcement of compliance for PMO
• Support in division documentation roll-out.
• Proactively develop strategy and network with industry players for collaboration opportunities
• Other task as assigned by reporting manager.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Engineering, business management or Project Management or equivalent
• At least 10 years of experience in project services, projects control, performance excellence, project development and execution, or equivalent
• Preferable with experience in renewable energy, energy and utilities, and process plant projects.

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Possess critical thinking and analytical skill, positive attitude and good communication skill
• Resourceful
• Able to work independently and also a good team player
• Able to work under pressure and meet tight deadline

Since 1981, GUESS has been a global leader in contemporary apparel and accessories, renowned for its trendsetting designs and quality craftsmanship. From classic denim jeans to chic handbags, GUESS offers a wide range of fashion-forward options for both men, women, and kids.

We are currently expanding and looking for Assistant Store Manager who would be responsible for general operation, merchandising, people management, budget control, compliance, store image and sales and stock control for our retail stores.

Some of the main job scope include:

Product management

1. Commercial management

• Be aware of the customers' needs and market trends, our collection and competitors
• Provide commercial calendar yearly; plan and organize the sales periods and new season launch
• Responsible for the store’s KPIs and provide regular reporting
• Analyse the sales reports, facilitate weekly commercial meetings & workshops, acting on the matters and follow up the result
• Stock management and rotation control
• Others: define the grades of the new opening stores and making the buying for these stores; prepare and record the money mapping for his/her store

2. Visual merchandising

• Responsible for the image of the shop, ensure it is aligned with the VMG, season and proper implementation of our merchandising policy
• Train, develop, teach and work with the staff to enhance their VM skills; coordinate the new mannequins, fixtures, furniture for the windows
• Maintain the storefront image (cleanliness, commercial appearance, and lighting)
• Run competition analysis on range of offerings, price points, quality etc.

3. Process management

• Follow the deliver process, ensure the shop receives the right amount of items in a right conditions
• Monitor the customer service and the image of the staff (uniform procedures, make up etc.)
• Monitor the timetable and planning to ensure the shop has enough staffs to operate
• Others: store maintenance, coordinate various inventory and movements, control the shop & staff general expenses (stationary, alterations etc.), control the staffs lockers area

4. Customer Relations Management

• Provide the best service in stores; lead by example and provide customer service to create own customer portfolio
• Apply customer service policies and procedures e.g. returns and refunds, product changes etc
• Resolve customer complaints
• Hold effective meetings with the teams on all customer related matters

People Mana gement

1. Working Schedule

• Set the working schedules, floor plans according to the commercial necessity
• Organise the ALs of the staffs and ensure its compliance to the Labour Law
• Recording the productivity per hour in unit and value
• Training and development of staffs; identify training needs and taking actions
• Onboarding of new staffs

2. Appraisal

• Evaluate staffs and organize weekly feedback sessions
• Propose the promotions for vacant positions
• Recruitment of staffs
• Other matters: ensure the most efficient workforce management and deployment of staffs, disciplinary actions and warnings (only when necessary)

3. Risk Management

• Monitor the internal and external privacy policies e.g. data protection, workplace monitoring
• Communicate and train workforce on health and safety requirements
• Ensure all activities in the store are compliant with the local laws, regulations and company’s code of conduct

Requirements

• At least 3 years of experience in fashion/ apparel retail, preferably from known international brands
• Prior managerial experience is a must – experienced in hiring, training and people management
• Bilingually fluent in English & Mandarin to serve both international and Mandarin speaking customers
• Scheduled shifts may require standing for minimum of 6 - 8 hours
• Occasionally require some heavy lifting of over 30 pounds especially during new stock arrivals/ change of season's collection

1. Customer Relationship Management: Develop and maintain strong, positive relationships with customers, acting as the main point of contact.
   Regularly engage with customers to understand their goals, challenges, and expectations.
   Proactively address customer concerns and provide timely resolutions.
   
2. Onboarding and Training: Guide customers through the onboarding process, ensuring a smooth and successful implementation of products or services.
   Provide training and resources to help customers fully utilize and maximize the value of the product or service.
   
3. Account Health Monitoring: Monitor key performance indicators and usage metrics to assess the health of customer accounts.
   Identify potential issues or opportunities for improvement and take proactive measures.
   
4. Customer Advocacy: Identify satisfied customers and turn them into advocates for the company.
   Encourage the participation of customers in testimonials, case studies, and other promotional activities.
   
5. Renewals and Upsells: Collaborate with the sales team to ensure successful contract renewals.
   Identify opportunities for upselling additional products or services based on customer needs.
   
6. Feedback Collection: Gather feedback from customers on their experiences and relay insights to the product development and marketing teams.
   Work closely with internal teams to prioritize and address customer feedback.
   
7. Data Analysis: Utilize customer data and analytics to identify trends, track customer behavior, and measure the impact of customer success initiatives.
   
8. Customer Success Planning: Develop and implement strategic customer success plans aligned with customer goals and business objectives.
   Collaborate with cross-functional teams to ensure the successful execution of customer success plans.
   
9. Continuous Improvement: Stay updated on industry trends and best practices in customer success.
   Continuously identify and implement improvements to enhance the overall customer experience.
   

The PR People Pte Ltd is a dynamic and leading public relations firm in Singapore, dedicated to delivering innovative and effective PR solutions for our diverse clientele. With a commitment to excellence, creativity, and strategic thinking, we have established ourselves as a trusted partner in shaping and enhancing our clients' reputations. As we continue to expand our team, we are seeking a highly experienced and accomplished Public Relations Manager to play a pivotal role in leading and elevating our PR initiatives. The Public Relations Manager is a key member of the team who supports and answers to the company's directors in short-term, mid-term, and long-term strategies, execution, and growth plans, and actively upholds and maintains the corporate culture and practices of the company.

Responsibilities:

• Develop and implement overarching PR strategies in alignment with clients' business objectives.
• Provide strategic guidance and mentorship to team members.
• Collaborate with senior leadership to contribute to the overall business strategy, ensuring that timelines, budgets, milestones, and deliverables are managed correctly.
• Understand the overall business objectives and establish programs that support them, including developing business pitches, plans, and strategy decks, and ensure that these are aligned with the clients’ overall objectives.
• Mitigate reputational risks and maintain agency integrity under challenging circumstances.
• Cultivate and maintain strong relationships with key clients, serving as a trusted advisor.
• Understand clients' industries, goals, and challenges to tailor effective PR campaigns.
• Ensure client satisfaction and retention through consistent communication and delivery of results.
• Lead media/influencer relations efforts, building and maintaining relationships with top-tier media outlets and influencers.
• Oversee the development of content and strategies that support activities, engagements and communications, such as compelling pitches, press releases, and thought leadership articles.
• Collaborate with cross-functional teams to ensure seamless integration of PR with other business functions.
• Provide leadership and guidance to the PR team, fostering a collaborative and innovative work environment.
• Manage the operational aspects of the PR department, ensuring efficient workflows and processes.
• Oversee budgeting, resource allocation, and project timelines to meet client expectations.
• Utilise advanced monitoring tools to analyse media coverage and sentiment.
• Provide in-depth analysis and insights to clients, demonstrating the impact of PR efforts.
• Implement data-driven strategies to continuously improve campaign effectiveness.

• Requirements:
• Bachelor's degree in Public Relations, Communications, or a related field.
• Minimum five years’ experience as a Public Relations Manager or Senior Public Relations Manager.
• Extensive experience in strategic PR planning, media and influencer relations, crisis management, and managing a team.
• Proven success in developing results-driven PR strategies and campaigns.
• Strong network with key media contacts and industry influencers in the lifestyle, beauty, and fashion space.
• Exceptional leadership, communication, and interpersonal skills.
• Creative thinking, problem-solving abilities, and a proactive approach.
• Ability to thrive in a fast-paced, dynamic environment.

How to Apply:

Interested candidates are invited to submit their CV, cover letter, and a portfolio showcasing their successful PR campaigns to [email protected].

The PR People Pte Ltd is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We thank all applicants for their interest, but only those selected for an interview will be contacted.

You are invited to join United Overseas Insurance (UOI), a member of the UOB Group.

Established in 1971, UOI is the only  local listed general insurance company  in Singapore. UOI’s profitable growth over the years reflects its financial strength and prudence.

The Company’s principal activities are the underwriting of general insurance business and reinsurance. General insurance covers a broad spectrum of classes of insurance, among which are fire, marine, motor, engineering, general accident and liability business.

UOI is a reliable and stable mid-tier insurer, focusing on achieving quality underwriting results. We are customer-centric and take on measured risks to underwrite on portfolio basis. We focus on customer-retention leveraging on the bank and UOI’s products and benefits. We are prudent in our approach; hence, we are known for achieving high underwriting margins.

We are a  growth- oriented company and we continue to innovate and expand in Singapore and in the region.

We are now looking for a qualified individual to join UOI as Cyber Security Manager.

Responsibilities

• Establish and implement Company-wide information security policies, strategies, plans and architecture
• Develop and manage a security governance program
• Protect & secure Company’s information and assets
• Perform day-to-day security operations
• Review safety measures and processes
• Enhance and configure corporate systems to continually improve their security
• Recommend changes to security policies and standards in response to changing conditions
• Monitor data behaviour for abnormalities
• Review and test disaster data recovery program

Requirements

• Minimum Degree Holder in IT related field
• Minimum 8 years of relevant experience in cyber security
• Strong understanding of security risk management, security governance, compliance
• Team player

Join us now! Interested candidates please email your detailed CV to [email protected], and grow with UOI today!

Are you passionate about technology and keen to drive your marketing career forward in B2B events?

Our client are a fantastic B2B exhibitions business, creating world renowned Technology exhibitions.

They are looking to hire a Marketing Manager run the team in the Singapore office. The ideal candidate will produce and deliver the marketing strategy promoting their events to delegates and exhibitors.

Responsibilities

• Develop and implement marketing strategy, positioning and key messages and product strategy together with the Group Marketing Manager, Marketing Director and Event Director.
• Execute the marketing campaign(s) and manage the creative/design process for marketing material.
• Work with the sales team to create sales campaigns, focused on both new client growth and increased client retention.
• Collaborate with partners to develop marketing campaigns, lead generation strategies and compelling materials for all revenue streams across live and digital products.
• Work together with the Content Lead, develop and align the content and marketing strategy with regular checkpoints throughout the campaign
• Collaborate with the Content Lead for the planning, delivery and execution of the event app.
• Review marketing plan, response rates, attendee demographics and industry.
• Provide accurate and timely reporting of key marketing statistics and forecasts.
• Manage marketing budgets, purchase orders, and liaise with Finance on reporting requirements.
• Manage PR Strategy and all planning and execution of registration process for visitors
• Responsible for the delivery of all delegates, visitors and attendees revenue generation, plus development of attendee/delegate pricing strategies and reporting.

Your experience:

• Great writing skills
• A relevant degree within marketing, communications or similar
• An interest in technology
• Ability to produce creative and well thought out marketing plans.
• Ability to manage multiple projects and deliver on time.
• Strong IT skills and systems management (e.g. experience working with CRM and CMS platforms, databases, email marketing and marketing automation software)
• Experienced in devising and implementing digital marketing strategies and campaigns.
• Solid knowledge and experience utilising digital marketing tools (e.g., Google Analytics, Google Ads)
• A positive attitude
• Excellent communication skills and ability to manage stakeholders
• Strong organisational and time management skills
• Quick thinker and problem solver
• Able to work individually and in a team

If this role interest you and you have what it takes, apply now!

EA License number: R1114955

Agency License number: 11C4388

Tsao Foundation is a leading community healthcare provider in Singapore dedicated to delivering care services to our diverse geriatric population. We are committed to upholding the highest standards of care and compliance to ensure the well-being of our patients and the community we serve.

As the Quality Manager, you will play a pivotal role in maintaining and improving the quality of services offered and supporting the overall direction of Tsao Foundation.

You will take a proactive role to propose and implement necessary actions to ensure compliance with all relevant regulations and guidelines,

In addition, you will influence and collaborate with relevant teams to develop, strengthen, implement and communicate improvements in internal processes, fosteringa culture of continuous improvement.

Key Requirements

1) Enterprise Risk Management & Quality Assurance

• Develop, implement, and oversee quality assurance projects to maintain a robust quality project management system
• Identify opportunities for process improvement and efficiency in quality control procedures
• Collaborate with cross-functional teams to implement best practices and drive continuous improvement initiatives.
• Conduct regular audits and reviews to ensure adherence to quality standards.
• Supplier Quality Management - collaborate with suppliers to establish and maintain quality standards for incoming materials and conduct supplier audits and assessments to ensure compliance with quality requirements
• Identify, assess and manage key enterprise risks in the organisation; working with internal stakeholders to monitor internal audit and risk mitigation plan

2) Compliance Management

• Stay current with industry regulations and standards applicable to the organization's services to ensure compliance.
• Develop and maintain compliance policies and procedures in alignment with regulations.
• Provide guidance and training to staff on compliance requirements.
• Conduct compliance audits and assessments to identify and mitigate potential risks.
• Report compliance issues and work with relevant stakeholders to implement corrective actions.

3) Data Analysis and Reporting

• Collect, analyze, and interpret data related to non-clinical quality and compliance.
• Prepare comprehensive reports and presentations on quality metrics and compliance status.
• Utilize data-driven insights to recommend improvements and track progress.

4) Education and Training

• Develop and deliver training programs to ensure staff understanding of quality processes and standards and compliance requirements.
• Foster a culture of continuous learning and improvement among healthcare teams.

5) Stakeholder Collaboration

• Collaborate with internal stakeholders – management and fellow peers to promote quality and compliance initiatives.
• Responsible for interfacing with regulators and external quality auditors.

Key Qualifications

• Bachelor’s degree or equivalent in Quality Management, Quality Assurance, or related field
• Minimum 7 years relevant Quality Management experience with operations/service background, preferably in social service, community care or healthcare sector
• Experience in enterprise risk management and contract management; and policies custodian and compliance matters
• Experience in quality audit such as ISO9001, lean management; certifications in Certified Quality Manager (CQM) or Six Sigma would be an advantage
• In-depth knowledge of quality management systems, standards, and methodologies with experience in leading or facilitating projects
• Experience with regulatory compliance and quality audits.
• Good written and oral communication skills. Comfortable communicating cross-functionally in formal and informal settings
• Team player, proactive, self-driven with excellent analytical and problem-solving abilities

Salary range is indicative and will commensurate with qualification and experience.

We sincerely regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Management Firm/ Investment
• Position Title: Risk Manager/Credit Risk Control Manager
• Working Location: Chinatown
• Working Hours: 5 days (Mondays - Fridays 9.30 AM - 6.30 PM)
• Salary Package: Basic Salary Up to $6000
• Duration: Permanent Role

Key Responsibilities

• Reconciliation of Profit and Loss statements (P/L)
• Prepare Risk reporting and position reporting
• Conduct assessments to define and analyze possible risks
• Evaluate the gravity of each risk by considering its consequences
• Audit processes and procedures
• Develop risk management controls and systems
• Design processes to eliminate or mitigate potential risks
• Create contingency plans to manage crises
• Evaluate existing policies and procedures to find weaknesses
• Prepare reports and present recommendations
• Help implement solutions and plans
• Ensure risk exposures of the company is within stipulated limits
• Work closely with other business stakeholders

APPLY NOW!!!

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 5-8 years of unsecured personal risk control experience
• Professional Risk Manager (PRM) certification is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64833 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Who are we looking for:

We are looking for an exceptional Customer Success Manager who will own post-sales customer activities with responsibilities in project implementation, account renewals, pipeline referrals and customer satisfaction. You are a brilliant communicator, have solid business acumen, a desire to help customers succeed, and have a real passion for technology. You will contribute to the continuous improvement of Hubble's client success process.

What you will be doing:

You will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. You have the magic combination of domain expertise, enterprise implementation project management experience, and customer management.

• Own customer relationships from implementation onboarding to continuous product adoption across multiple departments, stakeholders, and business users (including first-line technical support).
• Create, identify and qualify selling opportunities by maintaining regular contact with customers.
• Dedicated contact for product training and platform questions.
• Proactively analyse and provide strategic engagement with clients.
• Solicit and synthesize customer product feedback to contribute to product development.
• Maintain a high degree of account management and control.
• Develop strategic growth plans for key accounts in your portfolio.
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality solution delivery and support.
• Drive enterprise subscription renewals and expansion bookings.
• Build a high quality "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.

What we need from you:

• Minimum 5 years experience in account management & enterprise solution delivery roles
• Bachelor's degree
• B2B software experience is preferred
• Proven track record of working in a customer facing role, in a fast-paced environment
• Ability to manage influence through persuasion, negotiation, and consensus building
• Strong customer service and troubleshooting/problem solving skills
• Strong team, networking and relationship building skills
• Highly organised, collaborative and detailed oriented
• Able to handle multiple priorities
• Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding

About Hubble

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and build wealth for our clients.

Today, we are proud to have automated more than 300 construction sites worth over $50 billion worldwide. Our full suite of software solutions include document, workforce, safety, quality, material, payments, and building management, and are used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate from offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a team of talented, driven, and ambitious individuals. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and we want to bet on you. If your mindset is right, we promise you the ride of your life.

Who will you be working with:

If you connect with any of the description below, please apply immediately:

• Purpose driven
• Hungry, ambitions, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart our own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is everyone of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

Reporting to the F&B Director, this role will operational procedures across the different outlets/brands adhered to company and governing regulations.

Key responsibilities

Operations

• Ensure that all the outlets and banquet are managed efficiently according to the established concept statements and adhere to company and governing policies & procedures.
• Assist in emphasizing the implementation of a flexible employee base, with the proportionate number of full time and part-time staff based on established business levels for the day.
• Delegate responsibilities to the team and ensure completion of tasks
• To represent the F&B department on the hotel's executive committee in the absence of the F&B Director
• Ensure that corrective actions be taken where necessary by Outlet Managers, Banquet Operation Manager and respective Head Chefs upon monitoring the service and food and beverage standards in all outlets and banquets.
• To assist and be available and on duty during peak periods and practice hands on management style.
• To conduct frequent and thorough kitchen inspections together with the Executive Chef of the Food & Beverage operations.
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure service recovery with guests. To ensure that these incidents are logged in the GIF forms and kept in file.

Guest Service

• To establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage and service.
• To personally and frequently verify that guests in the outlets are receiving the best possible service.
• To spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective outlet team and functions to the fullest expectations.
• To be demanding and critical when it comes to service standards.
• To ensure that the outlet team projects a warm, professional and welcome image and that the 3 service basics are performed (warm welcome, anticipation of guest’s needs and requests and service with a smile).

Financial

• To reinforce with all outlet managers a flexible work force using principles of multi-skilling and multi-tasking to ensure maximization of resource allocation.
• To ensure that each Food & Beverage outlet and banquet is managed successfully as an independent profit center.
• To analyze daily revenue and monitor upselling strategies and recommend innovative promotions to achieve profit.
• To assist in preparing an accurate monthly forecasts on covers, average check, revenue and expenses and schedule resources.
• To constantly review operating standards and implementation of new and innovative ideas to optimize revenue and profits.

Administration

• To ensure that all departmental operations manual are prepared and updated as assigned.
• To ensure that all Food & Beverage forms and reports by the Outlet Managers are forwarded in time to the F&B Office.
• To conduct daily operations briefings with Outlet Managers and Food & Beverage Meeting in the absence of Director of Food & Beverage and Executive Assistant Manager.
• To ensure that all meetings are well planned, efficient and results oriented.
• To ensure that deadlines on all projects are met.
• To counsel and discipline subordinates in matter relating to misconduct, on the part of the subordinates, contrary to the terms and conditions of employment, decide on appropriate disciplinary action including termination of employment.

Requirements

• Diploma/degree /professional certificate in hotel management/F&B management from SHATEC or other recognized institutions
• WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures
• Other existing and/or new Workforce Skills Qualifications (WSQ)
• 3-4 years’ managerial experience in Food & Beverage/Hotel industry
• Adept at work in a fast paced environment
• Able to communicate fluently to execute upselling techniques

Position Summary:

He/She will be the Project Manager to manage and deliver multiple enhancements for the national healthcare programme, across private and public healthcare. He/She will report to the Project Director, and serves as the bridge between business and IT to translate complex business and cybersecurity needs into system solutions. He/She will manage delivery within a multi-stakeholder environment (internal and external), develop project plans, identify and coordinate resources, involving those outside the unit to meet outcomes and deadlines. He/She will need to work closely within the delivery team across multiple tracks such as Product Management, Testing, Operations, CyberSecurity and Solution Architecture teams. He/She needs to develop system functional requirements and cybersecurity requirement based on a set of business needs, policy and cybersecurity requirements. He/She He handles situations which may require extensive research of the organisation’s business processes and requirements, information technology requirements, cybersecurity requirement, procedures or problems according to business and cybersecurity needs. He addresses complex questions and/or issues. He/She is able to see connections between business and IT needs of an organisation, and to develop and communicate effective system solutions. He/She thrives and easily draws trends from ambiguous circumstances, and addresses complex issues with sound judgement and decisions.

Role and Responsibilities

Project Management

1. Manage multiple projects and responsible for the execution from planning to initiation to completion.

2. Determine project goals to ensure the project supports business and cybersecurity objectives and strategies.

3. Communicate project objectives junctures to obtain buy in from all stakeholders

4. Perform scoping and coordination of assessments and drive assessments to delivery

5. Develop project plans which include requirements, scope, deliverables, resources, budget and schedules.

6. Define project tasks and resource requirements to achieve optimal resource utilization.

7. Enforce use of best practices and frameworks for project implementation

8. Identify, manage and track issues, risks and dependencies that affect the delivery of the project outcome.

9. Track project deliverables and ensure projects are completed within budget, schedules and quality standards.

10. Present reports and project updates to stakeholders on a regular basis.

11. Engagement, communication and promotion of plans to key stakeholders.

12. Liaise with internal teams to ensure integration is included in relevant workplans.

13. Manage vendor to deliver projects, change requests and service requests on time to meet overall project goals.

14. Deliver projects in line with agreed standards, providing fit for purpose solutions within constraints

15. Ensure smooth transition from project delivery to operations.

16. Oversee the day-to-day management of Security Operations.

Requirements / Qualifications

1. Degree in IT or equivalent

2. Knowledge of CyberSecurity GRC (Governance, Risk, and Compliance), with at least 6-8 years within IT industry, with at least 4 years of relevant hands-on experience in security governance, risk

management, application security design, security project management or security operation.

3. In- depth knowledge and experience in Cyber Ark

4. Solid understanding of SDLC and experience through minimum 5 full project lifecycles.

5. Good grasp of IT technologies, methodologies and best practices.

6. Experience in one or more of the following types of project implementations: web-based applications, UI/Mobile, DevSecOps, IAM project.

7. Possess leadership qualities and strong interpersonal skills with the ability to work with different groups of stakeholders.

8. Strong critical skills such as collaboration, oral, written and verbal communication skills and analytical capability.

9. Increased acumen for planning, strong time management skills and ability to multi-task and manage multiple projects.

10. Strong planning, time management, risk management and risk articulation skills.

11. People, result, and customer oriented with multi-tasking capabilities.

12. Able to work under pressure.

13. Must be able to work independently, as well as in a team environment and be a good team player.

14. Healthcare domain knowledge would be an advantage.

15. Knowledge of GCSOC is preferred.

Sales Assistant Manager Responsibilities:

• Candidate is the in charge of the overall supervision an entire organization
• Assist with operations may require to carrying loads>20kg
• Analyse the investment opportunities
• Candidate must be able to oversee every section of the company
• Most of the time, Candidate is required to attend meetings than staying in front of the computer
• must be able to make decisions, sometimes quickly, based on available information
• Should be able to convey complex thoughts and processes clearly and concisely also, able to build a diverse team with different talents and personalities
• Support the team in the structuring and execution of the acquisition of data centre assets
• Review and provide inputs on transaction documents
• Prepare research and summaries on acquisition opportunities
• Assist in preparation of annual reports and other publications including circulars and offer information statements
• Preparation of management reports and board materials.
• Develop and implement a sound business plan for sourcing acquisition or investment opportunities, including specific strategies designed to achieve short and long-term growth and profit objectives.

Requirements:

• Bachelor's or Master degree in Sale & Marketing, Business Administration, or related field.
• Experience in management may be advantageous.
• Understanding and knowledge of sales and marketing.
• Strong analytical, organizational, and creative thinking skills.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of data analysis and report writing.
• Independent and able to work under tight deadlines
• Must work on Weekends and Public Holidays

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Project Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage and ensure the projects operations in a safe, timely manner and efficient to meet internal and customer terms/criteria.
• Liaise with other departments to support project requirements
• Work with the Project Controls (PC) Team to develop the Contract Master Schedule (CMS) and communicate schedule needs to relevant departments for assessment and approval.
• Ensure the availability of sufficient resources and competent manpower to support project objectives in line with contractual obligations
• Safeguard organisation’s interests and minimize contract risks while maintain the customer satisfaction.
• Conduct thorough risk assessments per project procedures to identify and minimize potential issues in executing the project.
• Identify, evaluate, and initiate corrective action in problematic areas, monitoring and rescheduling the project when required.
• Identify alterations to the project scope and negotiating variation orders for customer-driven changes.
• Conduct meetings (internal and client) as required.
• All other ad-hoc duties as assigned.

Requirements:

• ·Minimum Degree in Engineering or equivalent
• Minimum 7 years’ relevant working experience in project management
• Certified in PMI would be advantageous

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities

Oversee operations in an auto service unit to ensure compliance with quality standards

Contact clients and convince them to bring vehicles to their unit for repairs

Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs

Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs

Conduct price negotiations with clients to reach a favorable bargain for both management and client

Oversee the hiring and training of an effective auto service team

Maintain accurate record of all accounts and relevant financial information

Requirements

Prior experience in the field of auto servicing

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Work done will be at the direction of the Principal Investigator (PI), and where relevant, the Industry Directorand Centre Director. As the Programme is interdisciplinary and multidisciplinary by nature, you will be expected to convey your domain expertise and edify others (and vice versa) in as productive, constructive, and collaborative a manner as possible.

You may be asked to participate in the development of use cases and delivery of proof-of-concept prototypes for government and industry partners in the areas of computable contracts and "rules as code". Experience in requirements analysis and agile, iterative methodologies will be useful at this stage.The work of the team will be largely determined by these use cases and customers. We will work with multipleuse cases so that we can abstract across them and develop generalized, reusable infrastructure. We will work with specific customers so we can build useful applications on top of that infrastructure.You will work as part of a team of research engineers, developers, and domain expertise and you will beexpected to actively participate in team meetings and text-based communications. You will be expected to be active members of the applied research community, by validating and contributing to advances in computational law.

As a Technical Project Manager, you will be required to work closely with and at the direction of the PI andIndustry Director. This includes:

• Determining and planning the core requirements, deliverables, budget, and resources of a use case or research project
• Allocating tasks and designating responsibilities by identifying the specific skill sets of engineers
• Supervising the research team and monitoring progress of technical tasks on a daily basis,
• Leading project milestones tracking and ensuring that project objectives and timelines are met
• Identifying project challenges and problems and devising strategies to resolving them at both the team level and technical level
• Coordinating the team and developing effective communication plans and processes
• Collating project status update and reporting them regularly to the PI and Industry Director, including escalating any functional/timeline issues in a timely manner
• Organising meetings, setting the right agenda, recording outcomes and tracking open items to closure
• Managing risk, issue, dependency and ensuring mitigation plan
• Driving the recruitment for roles within the team to fill any skills gap
• Engaging with industry partners to understand business requirements and constraints
• reading academic papers, standards publications, and related material such as blog posts andpresentations
• Reading (and updating/commenting, relevant) existing software documentation
• creating presentations, video recordings, walkthroughs, etc. to document and explain research workdone
• writing (and presenting, if so decided by the PI) academic papers and materials for publication; and
• documenting in a sufficiently-detailed manner so as to share what you've learned.

• Bachelor Degree, and any experience with law and/or computer science, are a plus
• Degree holder with at least 5 years of relevant working experience
• Track record in leading, managing and delivering technology projects
• Good team player with excellent interpersonal and communication skills (written/spoken English)
• Strong experience in project management
• Excellent analytical, problem solving and stakeholder management skills
• Strong capabilities in producing project reporting
• Technical proficiency: GitHub, Asana, Slack, and all major forms of software methodology (Agile, Lean,Scrum, etc)
• Essential for the individual to be self-motivated, resourceful, and able to work independently
• Agile, with meticulous attention-to-detail, and well-organised
• Ability to multi-task and willingness to learn quickly and effectively
• Ability to be discrete and maintain confidential information
• Understanding of how to prioritize and respond accordingly
• A self starter who is able to work independently, and under pressure, while consistently exercisingsound judgment even when faced with ambiguity
• Be transparent and unafraid to challenge, ask questions or call out obstacles
• Excellent organizational skills and ability to roll up your sleeves to get things done

#LI-JN2

Job Responsibility:

· To lead and manage day to day operations, ensuring that the building facilities provide best practice in engineering maintenance to achieve a safer environment for all staff and visitors.

· To manage all specialist sub-contractor to ensure compliance in term of KPI, response time, frequency, quality and completeness of maintenance

· To manage the team in areas, central operation and respective support departments to carry out daily back-end engineering maintenance work, ensuring excellency and consistency in operational support according to the design intents of various mechanical, electrical, medical and specialist systems.

· Work closely with Manager, area and central operations and the team to meet end user requirement in the M&E system and its distribution. Support in manage customers and end user relationship with reference to the KPI and service level agreement.

· Strategize, plan, and implement all business process and procedure that align with the operation requirements of the hospital.

· Seek opportunity to improve and enhance the work structure, in terms of the working hours, the shift detailing and the support of the team to support the operations.

· To be responsible for the response to the voices of customer/end users, process, employee, finance and sub-con/specialist and monitor, accessing the performance with balanced score card.

· To manage and monitor the operational costs and expenses against budget.

· To work closely with client to identify areas of opportunities to improve the facilities and all engineering system and generate additional revenue by securing additional works

· Work with the area operations to address fix IT program and support in term of system deliverables.

Job Requirements

· Degree/Diploma in Engineering (Electronic, Electrical, Mechanical, Civil, Building Services Estates Management) with minimum five (5) years’ experience in supervision works. Minimum of ten (10) years working experience.

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments.

Join our Cyber Business

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

The Role:

• Responsible for the creation, organization, execution, completion, and maintenance of projects
• Manage scope and quality in alignment with stakeholders and manage risks and issues along the entire lifecycle and help the team remove blockers and solve problems
• Effectively communicate and manage stakeholder expectations and provide status information
• Drive detailed technical discussions and manage the team to deliver a successful implementation
• Provide effective leadership to the team in solving problems, cultivate team cohesiveness & teamwork

Job Requirements:

• Possess more than 3 years of application project management experience.
• Possess at least 1 full Software Development Lifecycle.
• Experience in systems integration and/or implementation.
• Knowledgeable in networks, network products or development of products.
• Familiar with network infrastructure.
• Strong management skills, including coaching, team-building, and conflict resolution.
• Excellent interpersonal and communication skills.
• Results-oriented mindset to achieve and exceed project goals.
• Project management certification like PMP or equivalent.
• ITIL and CISSP is an added advantage.
• Work Location: Jurong East.
• Singaporeans only.

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Responsibilities

• Responsible for the successful & effective project management, implementation and handover within specified schedule, budget and meeting client’s quality, relevant regulatory and safety requirements.
• Responsible for project budget controls, tracking of expenditure and critical scrutiny of contract documents and drawings.
• Communicate effectively & negotiate with consultants, clients, contractors on engineering and contractual matters.
• Strong understanding and effective implementation of project contractual matters.
• Strong technical knowledge in Process Design, Assembly drawing, good management system and teamwork.
• Start up, commissioning, handing over and troubleshooting of plants.
• · Maintain good customer relationship management.

Requirements

• Degree in Mechanical / Chemical / Electrical / Civil Engineering recognized by the PEB Singapore.
• Minimum 15 years relevant working experience preferably in municipal scale of Wastewater treatment systems / Construction sector / Process Plant.
• Those with relevant knowledge in Project Management, Process Design and Service & Maintenance experience will be an added advantage.
• Possess excellent leadership, planning, good management skills, interpersonal communication and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines / vision.
• Highly motivated, driven by excellence and having an eye for details.
• Proficiency in the use of MS office, MS Project.

Job Highlights

HIGH PERFORMANCE MONTHLY INCENTIVE ($$$)

HIGH ATTRACTIVE INCREMENT ($$$)

2 TIMES YEARLY BOUNS ($$$)

Working Hours - Full Time

- Monday to Friday – 9am to 6pm

- Saturday - 9am to 1pm

Salary

- From $2,600 and Above

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Booking appointments

- Handling of car servicing related matters

Working Location

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722

Job Description

The primary component of this role is to supervise the day and nightshift cleaning teams in performing stewarding, cleaning duties and associated tasks. Work will be performed in accordance with the clients standard, and within the framework of existing schedules.

• Ensuring that a stewarding and cleaning service is delivered to all areas as requires by client
• Reviewing work schedules
• Reviewing of attendance sheet
• Preparing of payment schedules to workers
• SIte visit
• Preparing of quotations
• Handling of operations issue
• Able to be hands on and stand in for workers when workers cannot turn up for work
• Handling staff issues and grievances
• Ensuring all staff are aware of the Health and Safety policies and procedures

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Degree in Business, Operations Management or related field

Enterprise Platforms Division, User Service Centre:

The Tech Support/ Admin will be part of the Information Technology Department team responsible for driving the transformation initiatives in end user computing environment, covering service, performance, quality and budget forecasting

Job Responsibilities:

Service Desk Management & Operations Support

• To support the organisation’s digital transformation.
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take accountability for service delivery performance, meeting customer expectations, create strategies for service delivery optimisation

Performance and Quality Management:

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner
• Provide accurate and regular report to management on performance of the service delivery
• Collaborate with various technical teams to set standards for software, hardware, and security

Stock and Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels
• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory
• Lead the annual stock taking and asset verification exercise

Budget, Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner
• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time
• Understand the government procurement policy, ICT management policy, quality management policy and security guidelines
• Monitor spending patterns and implementing measures to promote adherence to budgets

Requirements

• Proficiency in leading both physical and virtual teams
• Experience with dealing with third party provided services, customer-facing skills
• Mastery of ITIL (Information Infrastructure Library) principles
• Expertise in people management and leadership with good interpersonal and communication skills to be able to work independently as well as in a team
• ITIL certifications
• Project Management certifications
• MUST- HAVE Good communication Skills and Tertiary education with focus on IT

The School of Mechanical and Aerospace Engineering is seeking a Laboratory Manager to manage the operations and activities of the Computer Aided Design laboratories. The candidate would be responsible for providing efficient management, technical and administrative support for all laboratory teachings and research activities and to oversee the safety standards in the laboratory in compliance to ISO 45001 standard.

Key Responsibilities:

• Lead, manage and oversee the operation of the Computer Aided Engineering laboratories and Biological Machine Lab in supporting the teaching and research activities.
• Manage and allocate manpower resources within the laboratories to meet operational needs.
• Budgetary planning for the laboratories and ensure procurement operations comply with the University’s financial policies, guidelines, and procedures.
• Laboratory asset management and maintaining proper records for inventory auditing.
• Provide teaching supports to laboratory experiments and projects.
• Manage and maintain the Windows servers, engineering software application licenses and network systems.
• Conduct safety risk assessment for all equipment and processes.

Requirements:

• Degree in Mechanical/ Mechatronics/ Manufacturing Engineering.
• At least 10 years of experience in Product Design work, Computer Aided Design/ Computer Aided Manufacturing and Engineering software.
• Knowledge in Windows Server operating system.
• Good knowledge and skill in Computer Aided Design and Engineering software such as SolidWorks, SolidCAM, Ansys and Autodesk Fusion.
• Knowledge and skill in troubleshooting and resolving computer hardware and software issues.
• Knowledge of lathe and milling machining and basic knowledge of CNC machine codes.
• Experience in Tools Engineering and Design.
• Knowledge of workplace safety including ISO45001.
• Proficient in Microsoft Office applications.
• Experience in leading a group of technical staff.