Total 92,133 customer service manager job vacancies in Singapore

Job Responsibilities

1. To identify and develop new housing property opportunity for Local and APEC

2. Deeply join in daily or monthly leasing work.

3. Dealing with landlords and government entities to ensure property stable.

4. Dealing with different type of tenants for their smoothly daily lives.

5. Strategic thinking for company development.

6. Focus on the ROI and Long term development plan.

Job requirements

1. Minimum of 3 years in Residential and commercial housing rental market.

2. Has the goal to build own business and passive income, rather than just caring about basic salary.

3. Experience in a similar industry will be an added advantage

4. Good education background will add advantage.

Other Information

1. Commission base and percentage of passive income scheme.

2. Work from home.

3. Result driven.

Reporting to the Head of Fleet Management, this position serves as a business manager who is responsible for all shipboard performance with regards to safety, technical, operation (fuel) and maintenance. He leads the Ship’s Master and Chief Engineer(i.e. Top2) of the assigned vessels.

Job Accountabilities/Key Responsibilities:

• Ensures vessels are operating in compliance with all Maritime safety rules and regulations and Berge Bulk’s Safety Management System (SMS). Actively promotes a safety culture on board on all assigned vessels.
• Manages vetting, PSC and Class performance. Ensure compliance with all relevant international and local regulations and that all vessel certification and surveys for class, flag and international requirements are compiled and maintained. Ensures implementation, follow up and follow through on all corrective/preventive actions.
• Reviews and approves the procurement of all ship-spares and services to be provided to assigned vessels with support from Procurement Team.
• Manages the top 2 and manage crew matters with the support from the Marine HR Team. Responsible for communicating expectations to Top 2; manages their performance and provides good leadership and support to them.
• Researches technical information related to equipment breakdowns and proposes holistic solutions that will improve the long-term performance in the assigned vessels.
• Monitors and analyses ship performance (Fuel, Lub Oil, etc) together with the Top2 on board.
• Works with Commercial and Operations team to ensure compliance with charter-party terms of employment and other commercial concerns.
• Prepares budgets for the yearly operation of assigned ships, surveys, repairs and ad-hoc services/ship-spares within required timelines.
• Monitors and keep tracks of expenses of assigned vessels against the budget assigned.

The ideal candidate takes initiative to continually improve the performance of assigned vessels and the team work and working relationship between vessel and office. He/she is self-driven, has the ability to multi-task and possess good communications, problem-solvings and follow-up and follow-through skills. This person is expected to demonstrate positive working attitude and has possess proven ability to work in a fast-paced and dynamic working environment.

Qualifications & Experience:

• Preferably holding a Class I (Chief Engineer or a Ship Captain equivalent) Certificate or any mechanical/electrical engineering degree.
• At least 3-year managerial experience handling vessels of Cape size and above (i.e. Alframax, VLOC or VLCC)
• Prior experience as Vessel Manager/ Fleet Manager or relevant shore-based positions preferred.
• Fluent in English

Job Title: Senior Customer Service Executive (ID3387)
Location: Redhill
Working Hours: Mon-Fri 9am to 5:30pm
Salary: $3000 - $4200

Job Description:
-Responsible for facilitating and managing activities involving sea export, sea import, warehouse & truck.
-Monitoring pre-alert documents from Origin offices or sales support (sea import only)
-Familiar with custom requirements, import and export procedures.
-Track and monitor vessel arrivals / departures and update customers if any deviations.
-Handle all customers' enquiries timely and effectively.
-Roles- Sourcing for rates from service providers as per the sale/customer's enquiry.
-Coordinate with business partners on Sales lead from the origin or the destination.
-Provide comprehensive service to all aspects of customer's requirement/problem solutions to handle their shipments.
-Preparing of invoices for customers & checking about subcontractor’s invoices & preparing of reports for internal &external customer.
-Ensure compliance with customer's Standard Operating Procedures (SOP)
-Preparing SOP for our internal use.
-Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
-All other ad-hoc work instructions from Managing Director or Manager

Requirements:
• Diploma/ Degree in Business, Sales, Marketing or in a discipline related to Logistics & Supply Chain Management.
• Minimum 1-2 years' experience in Sea freight forwarding
• Good experience running & managing sea-freight operations.
• Knowledgeable in sea-freight compliance & regulation
• Ability to work independently, meticulous, self-motivator and a team player
• Ability to cope in fast pace environment
• Proficient in Microsoft Excel

Job Responsibilities:

• Oversees the project, to implement and execute works according to standards and specifications, and ensure the project is completed on schedule.
• Liaising with relevant stakeholders and local Authorities to facilitate timely completion of the project.
• Attend meetings with project and technical team to resolve the query raised by clients.
• Coordinate and follow up the technical clarification with HQ.
• Able to work independently and being proactive in responding to issues.
• Any other tasks as and when assigned.

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Mechatronics/Electronic//Electrical / mechanical/Civil Engineering) or equivalent.
• At least 3-5 Year(s) of working experience in the related field is required for this position.
• Required language(s): English, Mandarin fluency in written and spoken (to coordinate with the Chinese speaking client, supplier, contractor etc.)
• Required skill(s): MS Office and drawing software.
• Good interpersonal and communication skills.
• A team player with strong passion in project management, marketing.
• Self-motivated and able to leverage on team.
• Resourceful, meticulous, able to multi-task and handle pressure well.

Position Summary: Diabetes Singapore is seeking a dedicated and versatile individual to join our team as a Customer Service cum Admin Assistant. This role is integral to our mission of providing exceptional support and information to people affected by diabetes, their families, and the community. The ideal candidate will be a compassionate communicator, well-organized, and adept at multitasking.

Key Responsibilities:

1. Customer Service:

• Respond to inquiries and provide information about diabetes and related services to clients via phone, email, and in person.
• Assist in scheduling appointments and managing client records.
• Offer empathetic support and guidance to individuals and families dealing with diabetes.
• Liaise with healthcare professionals and other stakeholders to coordinate care and services.

1. Administrative Duties:

• Perform data entry tasks and maintain accurate client records.
• Assist in preparing reports and presentations related to diabetes care and support.
• Manage office supplies and ensure necessary equipment is available and functioning.
• Support the organization in event planning and execution, including workshops, seminars, and fundraising events.

1. Outreach and Education:

• Participate in community outreach programs to raise awareness about diabetes.
• Assist in developing and distributing educational materials.

1. Team Collaboration:

• Work collaboratively with other team members to enhance service delivery.
• Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications:

• Diploma in a relevant field or equivalent experience in customer service/administration.
• Excellent communication and interpersonal skills.
• Proficiency in computer skills, including MS Office and database management.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Compassionate and patient-centered approach.
• Knowledge of or interest in diabetes and healthcare is a plus.

Work Conditions:

• Full-time position, Monday to Saturday.
• Office-based role with occasional community outreach activities.
• Opportunity for professional development and growth within the organization.

Application Process: Interested candidates should submit their resume along with a cover letter highlighting their suitability for the role. Applications should be sent to the specified email address [email protected] or through the mycareersfuture.gov.sg portal.

Diabetes Singapore is an equal-opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals.

Brief description of the Restaurant

Japanese Chef-Owner Seita Nakahara is an ambassador for the unique Tokyo Italian dining experience.

His reverence for two of the world’s richest culinary legacies – Japan’ s and Italy ’s – shines through his dishes. His 20+-year career has taken him through the Italian kitchens of Tokyo in Japan; Tuscany, Sicily and Piedmont in Italy; and ultimately here in Singapore.

In delivering the signature terra Tokyo Italian Omakase, Chef Seita continues to push boundaries with his culinary creativity, crafting each course from hand-selected seasonal ingredients direct from Japan’s farms and producers.

Job Descriptions

We are seeking a passionate and professional Service Crew Member to join our team. The ideal candidate will be dedicated to providing high-quality service that enhances our guests' dining experience and upholds the standards of our Michelin Star status.

• Greet and welcome guests with a warm and friendly demeanor.
• Provide detailed information about our menu, including knowledge of Japanese-Italian fusion dishes, ingredients, and preparation methods.
• Take orders accurately and communicate effectively with the kitchen staff.
• Serve food and beverages promptly, ensuring presentation aligns with the restaurant's high standards.
• Maintain cleanliness and organization of the dining area, including setting and clearing tables.
• Handle guest inquiries and resolve any issues with professionalism and poise.
• Assist in inventory management and restocking of dining room supplies.
• Collaborate with the kitchen and management team to ensure a seamless dining experience.
• Stay informed about current culinary trends and Japanese-Italian fusion cuisine.

Job Requirements

• Basic knife skills
• Food hygiene certificate
• Knowledge of basic cookery methods
• Fresh graduates are welcome

Working hours

• 5days
• Mondays to Fridays : 10am - 3pm, 5pm-10:30pm
• Saturdays : 2:30pm - 10:30pm
• Sundays : Not working

Key Responsibilities:

• Act as the primary point of contact for assigned clients, understanding their business needs, and providing proactive guidance on the utilization of our HRMS and accounting software.
• Retain existing clients by understanding problems faced clients from our system to facilitate user adoption and proficiency.
• Develop and maintain strong, long-term relationships with clients, actively listening to their feedback and identifying opportunities for enhanced service delivery.
• Collaborate with the sales and support teams to relay customer feedback and contribute to the improvement of our software products.
• Monitor customer health metrics, analyze usage data, and prepare reports to track customer satisfaction and identify areas for improvement.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology, or a related field is advantageous.
• Proven experience in a customer-facing role, preferably in a SaaS or technology company.
• Strong understanding of HRMS and/or accounting software systems is advantageous.
• Exceptional communication and interpersonal skills with the ability to engage effectively with clients at various levels.
• Analytical mindset with the ability to interpret data and derive insights to enhance customer success initiatives.
• Proactive and solutions-oriented approach towards customer needs.

Job Title – lyf Guard

You are the main contact for the community, and acts as the face of lyf. You will be a multifaceted Community Manager, who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard can start from checking in a new resident, recommending the best yoga studio in town, replacing a light bulb, and ending with having a cup of coffee together with the lyf residents in the social spaces after work. You will report to the Senior lyf Guard.

Responsibilities

1) Take Care of All Residents from Pre-arrival to Post-departure

You will:

• Assist lyf residents with their check-in through the Discover ASR, and mobile access activation

• Explore the functions of the Discover ASR with residents (Eg; mobile access and message board)

• Encourage residents to explore and work with the lyf community

• Handle residents' queries on facilities, services, registration and information about shopping, banking, dining, entertainment and local events

• Handle complaints from residents and ensure that they are appeased

• Conduct tours for lyf residents, potential residents and working partners

• Handle residents' related correspondences

2) Ensure Operational Effectiveness

You will:

• Monitor room availabilities through the property management system

• Ensure that procedures follows corporate guidelines

• Perform book-keeping activities

• Conduct regular rounds to ensure cleanliness of property, especially in shared social spaces

• Handle walk-ins, emails and phone enquiries

• Perform light housekeeping and engineering responsibilities and work with relevant outsourced contractors for cleaning and maintenance

• Ensure the property is sufficiently stocked with stationery and marketing collaterals

• Review activities within the team, improve the departmental processes and enhance efficiency

• Ensure that all staff receive skills upgrading and training (Eg; On-the-job training for new hires)

• Ensure all residents' refunds through credit cards are submitted to Finance

3) Create an Inclusive and Collaborative Community

You will:

• Maintain residents' preference profiles and track their likes and dislikes.

• Assist the Ambassador of Buzz to:

• Curate and plan a calendar of events for residents

• Suggest community initiatives to encourage interaction among the residents

• Manage in-building events for compliance with house rules and intercede or escalate issues as they arise

• Solve residents' related issues to provide a cohesive community and to manage residents' expectations

• Engage with residents and provide constructive recommendations to enhance their stay experiences.

Job Requirements

You have:

• At least 1 year of relevant work experience preferably in the hospitality industry

• Attained at least a Degree or Diploma in Hospitality, Hotel Management or an equivalent qualification

• Service-oriented

• Creative and able to form a unique vision for our communities and residents

• Editing skills

• Interesting skill and talent (lyf skills) such as, coffee making, bartending, singing or a computer geek

• Passion in creative and collaborative communities

• Knowledge of current trends and happenings in the local scene

• Pick up and use new systems and technology solutions quickly

• Enjoy learning a variety of tasks, including paperwork

• Willingness to do shifts (i.e. Morning, Afternoon and Overnight)

-Leads team members in performing audit assignments

-Prepare working papers to document audit files and reports for review

-Be Responsible for planning, executing and documentation of audit fieldwork

-Document purpose, procedures and conclusion for all audit procedures performance

-Follow up on outstanding matters and findings independently

RESPONSIBILITIES :

Job Description – People Executive

• Provide support to HR team in the day-to-day operations
• Assist and coordinate interviews arrangement/documents retrieval
• Work Passes application, renewal & related matters
• Keep track of BFHC/Work pass renewals, confirmation,
• On-boarding & Off-boarding administrative support
• Update and maintain employees' record in HRIS
• Administer required security accesses in accordance to CAG requirements
• Manage training updates and arrange training for staff and administer internships from school & Corporate training initiatives
• Coordination for new and exiting employees , with monthly status report to APAC
• Responsible to safe keep and provide proper filing of all HR documents confidentially
• Accurate and prompt update to HRIS
• Pantry supply replenishment
• Office administration
• Other ad-hoc duties assigned and HR project works

Requirements:-

• Minimum ITE/Diploma Holder in Human Resource Management
• Independent and confident to carry out assignment in an efficient and effective manner
• Meticulous, organized, pro-active and able to work under pressure
• Task oriented work ethics
• Good analytical, communication and interpersonal skills
• Good team player
• IT savvy and Proficient in MS Office applications: Excel, Word
• Experience in the Food industries will be preferred
• Can commence work immediately will be preferred

Responsibilities:

• Manage a portfolio of projects at various sites, by coordinating directing, and monitoring cleaning operations.
• Manage the site supervisors to ensure delivery of operations at all sites.
• Regular visits to the company’s cleaning site to monitor standards of cleanliness and service quality.
• Training and development of Team Leaders/Supervisors to be more competent of their position and develop them for career progression.
• Maintain the budget in terms of manpower and inventory, provide billing summaries and expenses in accordance with the company’s requirements.
• Plan and select appropriate equipment and/or technologies and supplies for project sites.
• Supervise the timely mitigation of problems, complaints and issues on the ground in a satisfactory manner.
• Lead in all safety-related matters and champion safety and health.

Skills:

• Experience in man-management
• Good persuasion skills
• Excellent time management
• Mature and responsible
• Able to work effectively with different level of personnel

Requirements:

• Previous experience in cleaning operations preferred
• Computer literate
• Class 3 licence

ielo design is a creative agency that provides tailored and fuss-free solutions to retailers and F&B players. As a one-stop agency, we offer a wide range of services that include: market insight, customer analysis, design development and production. We truly believe that each project we design is unique and driven by one objective: creating a stronger and deeper connection with customers that goes beyond aesthetics.

Simply, ielo design boosts its clients’ business results by optimising customer experience through all physical and digital touch-points.

ielo design in Singapore is looking for an account manager to assist the Client Director in managing retail and communication projects, build the prospection plan and tools. The successful candidate must be an approachable team player and be open-minded, interested in the design world

He/she will work along with big retailers/FMCG/Health and F&B brands on creative and innovative solutions in the store environment. Candidates should be able to efficiently and creatively contribute to an ambitious growth agenda.

Managing and delivering day-to-day operational requirements of Clients on all projects

Content creation & copywriting

Proposing analysis of trends, Market research, benchmark on competition reports

Assisting the creative team by synthesizing useful insights from different sources in consolidated presentations

Participating in the design thinking approach and in the creation of inspirational design presentation to translate our work

An ability to speak French would be a plus as a lot of our clients are French, based in France

Owns the briefing process

Managing development, negotiation, evaluation and recommendation of creative proposals

Creating and maintaining project schedules to proactively identify risks and track milestones

Ensure maintenance of agreements and organize documentation at all times

Does regular competitive evaluation

Foster great working relationships internally and externally

Pls send your resume to [email protected] to apply

ATTRACTIVE BENEFITS!

FLEXIBLE WORK SCHEDULE!

Job Description:

• Delivers excellent customer service to all customers and maintains a calm presence in a fast-paced challenging environment
• Provides quality beverages and food products while following health, safety and sanitation guidelines
• Follows operational policies and procedures, including those for cash handling, and maintains cleanliness of the store
• Ability to work in a fast paced and high pressure environment

Requirements:

• Experience in F&B industry will be an advantage. Candidates with no experience but are passionate in F&B are welcome as training will be provided
• Possess an Outgoing and Bubbly personality
• To be able to create a warm and friendly atmosphere with a high level of energy and spirit
• With a great service mindset and able to take feedback positively
• Must be able to communicate and read well in English
• Able to start work immediately will be an advantage

ATTRACTIVE BENEFITS!

FLEXIBLE WORK SCHEDULE!

Pls send your resume to [email protected] to apply

Our Client:

Our client is one of the top Real Estate companies from Japan. Their Singapore office acts as a Regional Corporate Office and is looking for a Business Development / Project Development Senior Executive/AM/Manager to join their team.

The Responsibilities:

• Conduct market research and feasibility studies of Indonesia real estate development business
• Acquisition of new projects including selection and negotiation with potential partners
• Closing of Joint Venture (JV) agreements and related contracts with JV partners
• Construction progress management and project management of acquired properties (income & expenditure, cash flow plan, etc.) for existing development projects
• Prepare for reporting materials
• Frequent travel to meet with potential clients/partners or to visit the project site and conduct market studies of Indonesia properties

The Requirements:

• Minimum Bachelor’s Degree in any discipline
• Relevant Business Development experience in acquisition properties or project management of development processes
• Given the nature of the role, preferably with experience in Singapore market and other Asian countries such as Indonesia, Philippines, Malaysia, or others would be highly advantageous
• Ability to work independently (real estate income and expense analysis, marketing) and organize resources and priorities
• Excellent communication and interpersonal skills in dealing with people at all levels and across cultures
• Willingness to travel, as and when required

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 101075

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Responsibilities

• Conceptualise and develop detailed space plans and layouts that optimise the use of available space while ensuring functionality and flow.
• Create design concepts, mood boards, and colour schemes that align with the project concept and positioning.
• Choose appropriate materials, furnishings, lighting, and accessories to enhance the aesthetics and functionality of the space.
• Collaborate with architects, interior designers, contractors, and other professionals to ensure the design is implemented accurately according to design and within budget.
• Coordinate with relevant business units to ensure appropriateness of design to product positioning and branding.
• Keep abreast with industry trends, new materials, and design techniques.

Requirements

• Bachelor's degree in interior design or a related field.
• Minimum 8 years of relevant experience in luxury residential and hospitality sector either representing design consultants, developers or both inclusive.
• Strong knowledge of interior design principles, materials, Furniture, Fixtures and Equipment (FF&E) and trends.
• Excellent communication and interpersonal skills.
• Creativity, attention to detail, and a keen eye for aesthetics.
• Project management skills and ability to work well in a team.

Responsibilities

• Responsible for all aspects of the restaurant operations as well as financial performance.
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the restaurant for services.
• Sales oriented and ability to lead team to achieve sales targets.
• Display initiative, leadership qualities and ability to motivate oneself and team.
• Builds relationships with regular guests and understands their requirements to establish and maintain active interaction with all guests to ensure customer satisfaction.
• Coordinate all Reservations to ensure optimum capacity.
• Able to take full ownership and responsibility of the restaurant and ensure smooth service flow with the team.

Requirements

• Minimum 5 years of experience in the management of a restaurant or F&B service operation.
• Preferably with 2 years of Management Experience.
• Possess drive & passion to excel in the F&B industry.
• Strong communication & problem-solving skills.
• Mature and responsible.
• Friendly and outgoing personality.
• Energetic team player.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

We are a cake company, specialising in elegant, wholesome cakes.

We are looking for Permanent / Full-time/Part-time Service Crew for our Paragon outlet.

Position available

- Sales Supervisor, Sales Service Crew

Working Hours

44 hours (5 days a week)

Salary

Up to $3.5K, depending on experience and knowledge

Job Scope

- Attending to customers

- Processing customers' orders of cake and beverage

- Housekeeping of outlets

- Receiving and displaying of cakes

- Barista skills are an advantage

- Manning the POS system

- Maintaining daily opening and closing procedures

Desirable qualities

- Good people skills

- Familiarity with the concept of good service

- Good organisational skills

- A positive attitude

- A passionate and cheerful personality

Benefits

- Variable bonus based on staff and Company performance

- Confirmed staff will be entitled to reimbursement of outpatient expenses and medical insurance

- Training will be provided

Please remember to attach your resume.

We regret that only shortlisted candidates will be notified.

We look forward to having you join our team!

Responsibilities

• Oversee the day-to-day operations of the clinics.
• Coordinate and communicate between patients, employees and management team.
• Manage and approve company budgets, assign tasks and schedule of weekly work shifts.
• Implement policy changes, planning of employees’ development and training programmes, as well as involving in the recruitment process.
• Regularly evaluate, develop and implement new protocols to optimize patient care and to improve clinics’ operations, staff performance and productivity.
• Performing quarterly employee reviews and gathering feedback to help employees achieve both the organisation and their individual professional goals.
• Ensure that all policies and procedures function in accordance with state and federal laws.
• Supervise and manage clinics’ purchases, inventory, maintenance and repair of clinic equipment.
• Assist in any additional ad-hoc tasks assigned by the Company.

Requirements

• Preferably 5 years' experience in the healthcare industry preferred.
• Great analytical and decision-making skills to exercise decision making processes.
• Possess strong organisational, leadership skills and problem-solving skills.
• Good verbal, written and communication skills.
• Ability to effectively manage time and multitask.
• Comfortable with working in a high pressure and fast paced environment.
• Know how to prioritise tasks and work independently.
• Comfortable working with Microsoft Office and Google Suite.

Other information

• Working schedule: 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
• 3 rotating work shift: 830am-615pm/1140am-930pm/930am-715pm
• Willing to travel as clinics are based islandwide.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

We are looking for a Senior Manager to join our compliance and deviation team to support in centralizing processes, ensuring compliance in all projects , KPI reporting and more

Role and Responsibilities

· Be part of the Compliance Assurance & Deviation team to carry out the compliance assurance & deviation processes using current Integrated Risk Management tool.

· Manage multiple compliance tracking, programme coordination, compliance validation, compliance training, compliance self-assessment, KPIs/reporting workstreams, and is responsible from initiation to completion.

· Prepare presentation slides independently, and present initiatives/updates in Senior Management forums

· Establish Compliance Attestation and Assurance Framework to guide the organization in attestation exercises and provide assurance to key stakeholders.

· Perform oversight of deviations arising for Synapxe-managed systems via central team and support ground teams on deviation management.

· Facilitate and coordinate deviations to policy/ regulation raised by MOH for MOH-owned but Synapxe-managed systems, and look for opportunities to streamline the current process

· Engage, communicate and promote the Compliance Attestation & Assurance framework, model and processes to key stakeholders and the broader community.

· Manage/Escalate challenges that may affect the delivery of the initiatives.

· Prepare reports and statistics for initiatives/program status for senior management team

· Act as contact point for external stakeholder engagement in the areas of compliance assurance & deviation

Requirements / Qualifications

· At least 10-12 years of experience in IT industry, preferably in the area of Cyber Security, IT Governance, Risk and Compliance or IT Audit; with knowledge in security control requirements, security policies, standards, controls and risk measurements and best practices

· Practitioner who is familiar with assessment of IT General Controls, security framework, regulatory requirements for CII or IT security policies.

· Candidate should be self-motivated, with well-developed communication, presentation, negotiation and professional writing skills

· A good team player with strong interpersonal skills to establish, engage and cultivate relationships with a variety of key stakeholders.

· Ability to work under a fast-paced and dynamic environment.

· Degree in Computer Science, Computer Engineering or equivalent.

· Experience in healthcare industry and/or Professional certification such as CISA, CIA, CISM, CISSP etc would be an advantage

Responsibilities and Duties

• Provide first and second line of IT support for all users and infrastructure

1. General IT queries
2. Software/Application patching
3. Configuring laptops, mobiles, screens and printers
4. Support VIP’s in the local office
5. Setting up new users, including providing technology inductions
6. Removing employees from the system when they have left the organisation
7. Administration of Office 365, Azure, Intune and conditional access
8. Server administration tasks to file permissions etc.

• Support the wider IT team with local queries impacting the local office
• Be the eyes and ears on the ground for all IT issues
• Ensure all local IT policies and procedures are adhered to
• Complete the daily, weekly and monthly tasks including backups, procedures and reporting
• Assist with the running of procedure across a wide spectrum of IT systems
• Undertake general IT administration duties
• Help ensure IT documentation is maintained and up to date
• Provide on-call support for business critical issues
• Ensure compliance with company standards, policies and procedures

Experience and Qualifications:

• Good working knowledge of Windows 10 and Microsoft Office 365
• Experience configuring and maintain Windows Server 2019
• Knowledge of VMWare and Hyper-V platforms
• Good working knowledge of Active Directory, Azure Cloud services, End point management and Intune
• Good working knowledge and experience of manging backup systems
• ITIL experience would be an advantage
• Office 365 Administration qualified would be an advantage
• Microsoft 365 Mobility and Security qualified would be an advantage
• ServiceNow certified would be an advantage

Personal Attributes

• Excellent customer service and interpersonal skills
• Professional and positive
• Enjoy working as part of a global team and able to work with minimal supervision
• Self sufficient and self-motivated
• Work well under pressure and meet deadlines
• Strong relationship building an interpersonal skills
• Excellent oral and written communication skills as well as excellent presentation skills which ability to conduct presentations to large groups
• Collaborate well.
• Strong organisational skills natural ability to solve problems.
• Have excellent communication skills diligent and an eye for detail.
• Be able to prioritise and meet deadlines.
• Have enthusiasm to learn new skills.
• Assertive, adaptable and creative.
• I can do attitude and willingness to go the extra mile when required.
• Ability to cope under pressure.
• Availability to provide on-call support.
• Availability to travel and work in other offices, in different countries and jurisdictions

See yourself at Twilio

Join the team as Twilio’s next Business Development Manager (Trading)

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Twilio is looking for a Business Development Manager to join our Global Trading team and have gross profit responsibility for a selected number of strategic accounts. You will be responsible for defining the strategy and executing upon the growth strategy of your partners. You will own both supply and demand with the ultimate goal to maximize profitability.

Responsibilities

In this role, you’ll:

• Develop and drive strategy to achieve optimized profitability within account territory,
• Ruthlessly prioritize by identifying trading opportunities to maximize profitability
• Own pricing strategy and execution, working closely with routing specialists to maximize volume aggregation and account health,
• Cultivate relationships with partners to drive cost efficiencies and quality improvements
• Work with cross-functional stakeholders to manage rates, routes and yield
• Represent Twilio and our values with partners at industry events

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years in international telecom industry in a partner management role
• Highly analytical and strategic attitude with proven ability to analyze and compile large amounts of data to inform decision making
• Demonstrated ability to lead partnerships and exceed critical metrics
• A bias for action with the ability to test and iterate on new ideas quickly with the appropriate controls and data in place to measure success and change or double down on tactics when needed.
• Comfortable working with highly technical, operational and other cross functional teams, while influencing their understanding, building supportive partnerships and driving expected outcome
• Strong individual self drive
• Strong negotiation skills

Desired:

• Established relationship with key regional accounts
• Understanding of the SMS supplier ecosystem
• Domain expertise from a highly quant industry such as investment banking, security or commodity trading especially in non-standard segments

Location

This role will be remote, and based in Singapore

Approximately 10% travel is anticipated.

About this role:

The Account Manager is a sales role responsible for direct client contract value, retention and growth through contract expansion, introduction of new products and services, as well as through acquiring net new clients and logos. The territory for this role includes specific enterprise level prospects across the Korea market.

What you’ll do:

· Consult with C-level executive clients to develop and implement an effective, enterprise wide strategy that maximizes the value Gartner delivers

· Manage accounts with the outcome of increased customer satisfaction, retention and account growth

· Master and consistently execute Gartner’s internal sales methodology

What you’ll need:

· Bachelor’s degree is required; Masters or advanced degree a plus

· 2+ years of proven consultative sales experience, preferably in high technology (services, software or hardware)

· Ability to prospect and manage C-level and senior-level relationships within large global enterprises

· Proven experience building excellent client relationships, offering value added, insightful and strategic vision into their business

· Knowledge of the full life cycle of the sales process from prospecting to close

Who you are:

· Comfortable selling to, influencing and building trust-based, value-added relationships with senior executives

· Able to solve complex problems and successfully manage ambiguity and unexpected change

· Teachable and embracing of best practices and feedback as a means of continuous improvement

· Ability to converse and write in Korean & English is highly preferred to manage customers & partners from Korea market

What we offer:

In addition to an outstanding work environment with rapid advancement potential, Gartner sales associates enjoy exceptional compensation and benefits, including:

· Competitive base salary

· Uncapped commissions

· Generous performance-based rewards, including all-expense-paid trips to exotic locations around the world.

The Job:
Responsible to work with the Real Estate Manager or higher staff in managing all aspects of a single property or portfolio of commercial, industrial or retail properties including marketing, operations and financial activities in accordance with the real estate management agreements and CBRE policies


Duties and Responsibilities:

• Using independent discretion, responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly and/or contracts for vendor services as required.
• Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Performs periodic regular property inspections. Based on independent review and assessment, recommends to clients and/or approves on client's behalf the alterations, maintenance and reconditioning as necessary. Contracts for and supervises vendor services as required.
• Manages and gives approvals for accurate payment of vendor invoices on behalf of the property owner in compliance with the management agreement and CBRE policies
• Manages the preparation of and gives approvals on accurate tenant billings. At owner's discretion, markets the property, showing space to prospective tenants.
• Coordinates tenant move-ins and move-outs, and "walks-through" spaces with tenants and tenant improvement department.
• Acts as key contact with property owners to ensure that objectives as being met. Prepares and delivers timely, accurate and complete reports.
• Develops and controls annual budgets for operating and capital expenses based on operating knowledge of the property/portfolio. Forecasts management plans and prepares monthly performance, explaining variances.
• Collects rent and pays expenses in compliance with lease terms. Obtains account receivable aging reports and independently initiates procedures to address tenant delinquencies.
• Prepares all required legal notices. Recommends and coordinates legal action as necessary.
• Develops business relationships through membership and participations in professional, industry/trade and civic organizations.
• Execute all areas defined as part of the Real Estate Manager job description duties in the absence of the Real Estate Manager.
• Performs other duties as assigned.

Supervisory Responsibilities:

• May directly supervise employees and/or indirectly supervise employees in the absence of REM.
• Provides oversight of the work of vendors and contractors who are performing services at the properties.
• Provides informal assistance such as operational guidance, and/or training to coworkers.
• May coordinate and assign tasks to co-workers within a work unit and/or project.

Requirement:

• Bachelor's degree (BA/BS) from 4-year college or university and a minimum of 2 - 4 years of related experience and/or training.
• Real Estate Salesperson license.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
• Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
• Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
• Intermediate to advanced skills with Microsoft Office Suite.
• Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
• Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:
  1. Complete all required and assigned HSE training at a satisfactory level,
  2. Follow all activity policies and procedures, including all HSE-related requirements at all times,
  3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
  4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.