Total 95,024 customer service manager job vacancies in Singapore

Responsibilities:

• Managing service and profitability of the outlet
• Ensure consistent delivery of high service standards of the outlets
• Ensure that all products offered at the outlet are at the highest quality, following predetermined standards, measured through guest satisfaction reviews and competitive surveys, while enforcing strict compliance according to defined procedure.
• Ensure that the outlet is efficient and profitable
• Manpower planning and deployment together with the efficient use of operating equipment.
• Review feedbacks from guests and take proactive steps to improve event handling and customer’s dining experience.
• Monitor the quality and quantity of all food and beverage items served; ensure assets are accounted for with proper inventory management and audit checks.
• Ensure operational budgets and cost controls are adhered to.
• Ensure service excellence for guests.

Requirements

At least 3-years’ experience in a similar capacity

• Candidate must possess at least a Diploma / Advanced / Higher / Graduate Diploma / Professional Degree in Service Management or equivalent.
• Required Skill(s): food & beverage or marketing or sales or HR.
• Oral and written fluency in English
• Proficient safety, hygiene and sanitation knowledge
• Handles staff and guests well
• Commitment to professional values
• Team builder and leader
• Good PR skills and communication skills
• Willing to work extended hours when required

• Position :Service Technician(CCTV/Security System)
• Location : Islandswide- Office in Outram
• Working hours : 5 days work week;(8.30am, -6.00pm)
• Salary (commensurate with experience) : Up to $4700 gross ($4000 Basic +Transport allowance $400-$750) AWS + Overtime + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance + allowance
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

What you will do:

• Report directly to the Technical Leader
• Singapore / Malaysia with optional to boarded SEA region.
• Will be based in Singapore and required to work closely with the project teams especially during pre-sales and tender time.
• Identify and develop solutions to define new opportunities, developing strategic sales with highly visible prestigious customers such as end users, consultants, contractors, etc.
• Develop long term relationships with customers.
• Expand the brand awareness by preparing and delivering high-quality technical seminars/presentations, product demonstrations to consultants, developers, end user and recommend viable solutions for their project requirements.

How you will do it:

• Use in-depth technical knowledge and facilitate the development process to provide design, specifications and budgets to clients.
• Ensure that proposals address customer needs.
• Develop necessary design, technical and marketing tools to support clients on existing and new solutions.
• Maintain records of target opportunities, quotes, projects, contacts, and correspondence in company approved databases.
• Act as a hunter driven, to seek and develop strong customer relationships, self-motivated, enjoying the challenge of working as part of a well-regarded team to drive your territory growth.

What we look for:

• Bachelor’s or Master’s degree, in Engineering discipline preferable process engineering, mechanical, or electrical.
• Working experiences in sales engineering for at least 10 years.
• Technical, sales or business development experience within the pharmaceutical industry for at least 5 years.
• Experience and technical knowledge with cleanroom and HVAC system design is a requirement.
• Experience in tender preparation and costings.
• Experience in tender development, GMP guidelines as well as the validation processes from IQ,OQ,PQ
• Excellent presentation and persuasion skills, with well-developed communication skills, able to influence at all levels.
• Able to work independently.
• Proactive, driven, tenacious, innovative and consist in approach to work.
• Excellent planning, organization, and time management skills
• Good English level.
• Willing to travel.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Business Development Consultants use their business expertise to identify business opportunities for your organization. To do that, they perform these common Business Development Consultant job duties and responsibilities:

• Analyzing the current data and state of policies, procedures and other aspects of the business

• Reviewing current and prospective contracts

• Looking at the company’s financial data to set goals

• Creating development strategies and plans

• Educating staff on new strategies and overseeing their implementation

• Doing market research

• Establishing and monitoring business metrics

• Generating data and reports to show progress

Business Development Consultant skills and qualifications

It’s important for Business Development Consultants to have key business skills to perform the job well. For Business Development Consultant careers, expected skills and qualifications include:

• Extensive business experience, especially in creating action plans and strategies

• Understanding of contracts and negotiation skills

• Strong research skills

• Effective verbal and written communication skills

• Math and analytical skills

• Decisiveness and strategic thinking

• Understanding of market trends in the industry

• Strong presentation and training skills

Job Description & Requirements

Responsibilities

• To generate new businesses for project works; Fit-Out and A&A Works and etc. for Data Centre.
• Identify and develop new business opportunities to achieve set sales target
• To understand market dynamics and customer needs
• Lead and mentor team member to maximize sales revenue and meet sales target
• Travel to meet up with customers
• Plan and execute sales action plans to engage prospects & follow-up on prospects
• Follow up activities to encourage timely closing of sales
• Prepare costing and quotations to customers
• Coordinate with the technical team on fulfilment of sales contract secured
• Follow through on internal processes to ensure smooth delivery to customers
• Provide regular internal reports to superior to further enhance performance

Requirements

• ITE/Diploma/Degree in Building Services/ Mechanical/ Electrical related field
• Min. 2 years relevant sales experience in M&E or IT environment
• Must possess PM roles experience (experience in LIVE DC will be added advantage)
• Must be well versus in M&E system & AutoCAD knowledge
• Able to produce T&C report, SAT report and Test Script based on project/site requirement
• Able to communicate well with both internal & external customers
• Able to lead the engineers/site supervisors to execute the project
• To ensure project schedule/timeline to complete the project on time
• Able to produce project progress report to show to the customer based on weekly basis
• Attend weekly meeting with the customer with updated project progress report that have been produced
• Prefer to have experience for IST procedures
• Resourceful, supportive, problem-solving, committed

Attractive Remuneration and Employee Benefits

• On-The-Job Training Support
• Performance Bonus
• Rewards and Recognition
• Medical & Dental Benefits
• Birthday Leave

Job Description

1) Develop and implement organization strategies to manage contingent workforce effectively.

2) Knowledgeable for monthly payroll processing through Info-Tech, CPF submission, income tax matters as well as full employee life cycle.

3) Prepare and submit monthly and quarterly reports (e.g. FWL report for data analysis, CPF submission etc.)

4) To attract, recruit new employees and manage the onboarding process.

5) Knowledgeable with various government grants which are beneficial to company.

6) Communicate with educational institutions for tertiary/university for productive internships.

7) Develop intervention such as mentorship and training programs to support knowledge transfer to increase efficiency and productivity.

8) Implement effective performance management system including development plan, goal setting and gathering feedbacks.

9) Monitor and manage yearly performance appraisal and reward system that drives high performance and increase effectiveness of an organization.

10) Able to analyze employees’ skills gap and minimizing the gaps through learning and development process.

11) Keep pace with latest HR trends, development, techniques, technology and innovative solutions.

12) Develop compensation structure that is relevant for the business and remain market competitive.

Job Requirements

• Degree/Diploma in Human Resource Management with more than 5 years of relevant work experiences in logistics or construction industry.

• Business minded, future-orientated with growth mindset is an advantage.

• Competence to build and effectively manage interpersonal relationships at all levels in the company.

• Ability to maintain confidentiality and sensitive information.

• Able to work under pressure and managing teams.

• Strong leadership and influencing skills are needed.

• Able to manage conflicting ideas and priorities.

• To be able to handle difficult situations with high problem-solving skills.

• Knowledge of technology-savvy skills to enhance productivity and efficiency.

When submitting an application, please include:

1. Expected and last drawn salary

2. Earliest availability date

3. Recent Photo

Interested candidates who wish to apply for the above position, please email to [email protected]

We regret that only shortlisted candidates will be notified. Thank you.

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9 to 6 p.m

Salary : $4,000-$5,000

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description & Requirements

• Perform quality controls and monitor production KPIs
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Find ways to increase quality of customer service
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
• Researching new product lines and developing new business opportunities for the company
• Negotiating contracts with vendors to ensure that terms are fair for both parties
• Monitoring inventory levels to ensure that products are available when needed
• Ensuring that products are stored properly to eliminate spoilage or damage
• Preparing bids and proposals for potential clients and customers
• Preparing budgets, cash flow forecasts, and other financial reports for management review
• Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns
• Setting up computerized inventory tracking systems to monitor product sales and inventory levels
• Developing and implementing marketing strategies to promote products and increase sales volume
• Communicate all operating policies and/or issues at department meetings
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Able to do shift work

JOB DESCRIPTION

1. Oversee the daily operations of outlet for efficient operations.

2. Plan and assign daily workloads to outlet associates.

3. Develop and enforce established policies and procedures.

4. Establish operational strategies to meet quality and customer service standards.

5. Develop marketing strategies to improve sales and profitability.

6. Maintain the outlet facility clean and safe.

7. Obtain customer feedbacks and recommend necessary outlet operational changes.

8. Interview and hire associates for outlet operations.

9. Schedule orientations and job trainings to outlet associates.

10. Organize regular meetings to discuss about issues and updates.

11. Analyse and resolve problems in a timely and accurate manner.

12. Organize special events and entertainments to attract more customers.

13. Address customer queries courteously and ensure customer satisfaction.

14. Develop cost-effective operational plan to achieve outlet goals.

15. Assist in cash handling activities and develop expense and revenue reports.

JOB REQUIREMENTS:

1. Preferably with at least 5 Year(s) of working experience of a similar capacity.

2. Good Bar Management knowledge of different categories of cocktail drinks and spirits from around the world is required for this senior management position.

3. Positive, motivated, passionate and seeks opportunities to be multi-skilled and trained.

4. Team player, who values teamwork and has good team-building skills.

5. Enjoy working in fast-paced working environment.

6. Excellent communication skills, a proactive problem solver.

7. Able to communicate effectively with all levels of employees.

8. Guest driven, outgoing and friendly.

9. Attention to detail is essential.

10. Able to commit on weekends and Public Holidays.

We regret that only shortlisted candidates will be notified. *

* Reporting directly to the manager and fulfilling the Manager's duties in their absence.

* Being well-versed in internal operations.

* Taking minutes at meetings.

* Forwarding and distributing mail as required.

* Preparing and filing relevant documents.

* Supporting managers in devising plans in order to improve business performance.

* Monitoring various operational aspects.

* Collaborating with the logistics office.

* Assigning tasks to employees and hiring new staff.

* Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Responsibilities:

· In charge of registration of patients

· Scheduling of appointments

· Assist patients with the self registration

· Attend to patients' enquiries and needs

· Handling of phone calls and ad-hoc admin duties

Requirements:

· At least GCE N/O/A Levels or Diploma in any field

· Able to commit for at least 3 - 6 months

· Passionate to work in the healthcare industry

· Able to commence work on short notice or immediately

· No experience needed, full training will be provided

Interested candidate please send a copy of resume to [email protected] (Attn: PSA)

Thank you.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The Opportunity

We are looking for Patient Service Aassociates to deliver excellent service for patients who visit our Specialist Outpatient Clinic.

Responsibilities

• Register patients for visits to Specialist Outpatient Clinic
• Schedule appointments and assist patients to coordinate multiple appointments
• Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment
• Provide financial counselling, explain charges and assist patient with various finance schemes available
• Assist doctor during consultation i.e. chaperone, translation, et cetera
• Prepare patients for physical examination and take patient’s height and weight
• Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera

Requirements

• Minimum GCE O Level
• Preferably 1-year experience in customer-related / front desk service
• Entry level candidates are welcome to apply
• Working knowledge on computers
• Good interpersonal and communication skills, able to work with all levels of staff
• Strong organizational skills
• Strong passion to serve the patients
• Successful candidates will be offered a 1-year/ 2-year contract

Responsibilities:

• First point of contact for walk-in customers in addressing their queries and managing the customer flow as service ambassador at Building Service Centre
• Hand over the System welcome pack and accessories to the residents
• Handling customer's enquiries and feedback and escalate to the relevant parties where needed
• Daily record and status update on residents' feedback
• Payment arrangement for CCS
• Any other duties as assigned

What You’ll Need:

• Prior experience in customer service roles.
• Possesses good communication and customer service skills
• Adaptable and independent to work in a dynamic environment with minimal supervision
• Good attitude and willing to take initiative to respond to customers needs

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Duration: 6 Months Contract (Renewable / Convertible)

Location: Tuas

Salary : Up to $6000 depending on experience

Our client is a fully integrated, global immunotherapy powerhouse who have been working on automated and digitized processes and build continuously capabilities for specialized manufacturing, either for individualized vaccines or for large-scale products like COVID-19 vaccine.

Job Purpose

• Responsible for ensuring the company's adherence to regulatory standards and quality assurance within the supply chain function.

Responsibilities

• Documentation and Recordkeeping: Oversee the creation and maintenance of accurate documentation for all supply chain activities. Ensure proper recordkeeping to demonstrate compliance with regulatory requirements by consulting the setup of new processes or the improvement of existing processes.
• Training and Education: Develop training programs for supply chain personnel to enhance awareness and understanding of compliance requirements. Provide ongoing education to the team regarding changes in regulations and industry best practices. Keep track of the training status withing the Supply Chain team.
• Risk Assessment: Identify and assess potential compliance risks within the supply chain and develop strategies to mitigate them.
• Audits and Inspections: Coordinate and participate in audits and inspections to verify compliance with regulatory requirements.
• Change Management: Oversee compliance aspects during changes in the supply chain, such as process modifications or system implementations. Drive the creation and implementation of Change Controls.
• Deviation management and CAPA: Oversee all the deviations to established procedures in supply chain management. Ensure effective CAPA are put in place and are executed as per agreed timelines.
• Ownership of transport verification: Identify the need of transport verifications and lead the corresponding activities
• Communication and Reporting: Communicate compliance requirements and updates to relevant stakeholders. Prepare and present regular compliance reports to management, highlighting key metrics and improvements.
• Cross-functional Collaboration: Collaborate with cross-functional teams, including quality assurance, regulatory affairs, and production, to ensure a unified approach to compliance.
• Emergency Preparedness: Develop and maintain contingency plans for supply chain disruptions, ensuring business continuity and compliance during unforeseen events.

Requirements:

• Solid understanding of SCM Compliance aspects, warehousing and logistics operations; ideally with 8+ years of relevant experience
• 5+ years of experience in the pharmaceutical or biotech industries
• Experience working in QMS / ERP / Transport Monitoring systems
• Should be comfortable operating in an dynamic environment and competing priorities.
• Undergraduate degree in Business, Science or Supply Chain disciplines
• Sense of ownership and honesty (proactive handling of errors)
• Problem-solving skill and being able to work at start-up environment

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

The team in Singapore is currently looking for an Assistant IT Project Manager.

Digital Project & Change Coordinator Responsibilities

• Works directly with the Program Manager & Project Change Lead
• Plan and manage team goals, project schedules and new information
• Supervise current projects and coordinate all team members to keep workflow on track
• Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored
• Prepare change management related slides and communication materials
• Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails
• Communicate with clients to identify and define project requirements, scope, and objectives
• Adhere to budget by monitoring expenses and implementing cost-saving measures
• Participate in project design meetings and propose improvements if necessary

Digital Project & Change Coordinator and Qualifications

• Bachelor's degree in business or related field of study. Bachelor's degree in business or related field of study
• Three (3) years of project management experience. Managing ERP projects is a plus
• Hands-on experience with managing clients and teams
• Good communication and interpersonal skills capable of maintaining strong relationships
• Strong organizational and multi-tasking skills
• Excellent analytical and problem-solving abilities
• Team-management and leadership skills
• Documentation management and ability to use project management tools
• Attention to details even under pressure
• Time management skills with the ability to meet deadlines
• Experienced with and knowledge of change management principles, methodologies and tools. Prosci certification is a plus but not compulsory

Assistant Manager (Air Operations)

• Basic up to $4700 + AWS + VB
• 5.5 Days (Alt Sat) | Mon to Fri 9am-6pm & Sat 9am-1pm
• Changi Airport

Job Scope

• Collaborate closely with the Air Operations Manager in overseeing and guiding the Air Export team.
• Ensure consistent achievement or surpassing of service agreements by the Air Operations staff in accordance with customer standards.
• Supervise day-to-day operational activities and optimize workflow processes.
• Address customer complaints and requirements effectively, presenting corrective action plans when necessary.
• Cultivate and maintain strong relationships with internal and external stakeholders.
• Devise, monitor, and implement rotational schedules for the Air Export team.
• Ensure adherence to shipment requirements and achievement of Key Performance Indicators (KPIs).
• Provide leadership to the Air Export team, delivering relevant training as required.
• Ensure the prompt and accurate provision of all freight documents to customers.
• Investigate and formulate corrective action plans for non-conformance issues, exceptions, and escalated problems.
• Undertake additional assignments as directed by supervisors or management on a situational basis.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Kam Shwu Min | EA Personnel No.: R22111811

about the company

Established in 2014, my client is a Singapore-based organisation in the IT Information and Services industry.

With expansion plans, they are looking to hire an IT Support Engineer to join the team.

about the role

Service Desk Management

• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership of critical incidents, coordinating with resolution parties and establishing effective communication between stakeholders for post event reviews
• Ensure that system procedures and methodologies are in place to support outstanding service delivery.
• Develop a deep understanding of projects to gain insights into scope of service delivery
• Take accountability for service delivery performance, meeting customer expectations, and driving future demands
• Analyse third-party and internal processes, and create strategies for service delivery optimisation

Performance and Quality Management

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner
• Provide accurate and regular report to management on performance of the service delivery
• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborate with various technical teams to set standards for software, hardware, and security Stock and

Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels
• Source suppliers and fostering good relationships with them
• Prepare reports and advising management on strategies to reduce cost and improve procedures
• Maintain an accurate inventory database that includes detailed information on available stock
• Purchase new stock and negotiating favourable contracts with suppliers
• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory
• Lead the annual stock taking and asset verification exercise

Budget, Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner
• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time
• Understand the government procurement policy, ICT management policy, quality management policy and security guidelines to ensure the procurement deliverables are designed to comply with these policies and guidelines
• Monitor spending patterns and implementing measures to promote adherence to budgets

skills and requirements needed

• Minimally Diploma/ Degree in Information Technology or equivalent
• Minimally 3 to 5 years of working experience in a relevant role with experience dealing with third party provided services, incident management, escalation procedures and ITIL principles.
• Experienced working in a government/ financial environment.
• Strong communication, stakeholder management and interpersonal skills.

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

Position title: Business Development/Marketing Manager

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9am to 6 p.m

Salary : $4,000-$5,000

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsible for assessing both from a financial and from a business perspective the commercial impact of regional and global TCH deals originating in APAC across all segments.. Including: active support to negotiations, business assessment, pricing, financial modeling, proposal approval, submission to Investment Committee and post – mortem analysis and corrective actions.

The geographical scope of the responsibility is APAC, and includes the evaluation of commercial negotiations and the ad-hoc support to Senior Management in TCH APAC.

Job Description

Global and Regional Business cases with APAC HQ

Scope: In the scope of TCH, the candidate would be responsible for the evaluation, modeling, and assistance in Investment Committee submission of commercial business cases, including among others:

1. Global distribution
2. Regional distribution

Main responsibilities include:

• Actively participate in all TCH global and regional distrubtion negotiations in the region, providing support to the sales organisations while ensuring that Amadeus business risks are identified and mitigated.

• Achieve expert understanding on highly complicated deals

• Financial modeling (from a customer perspective and from the Amadeus perspective) + Provide supporting analysis to the sales teams in a timely manner in both IT and Distribution (Yield / value added Proposition + Savings + etc..)

• Pricing policies

• Opportunity and risk assessment (legal, financial, commercial, etc…)

• Prepare financial inputs for presentations and other documentation for both management review and presentation to customer

• Supervision and coordination of the approval process

• Participate in submission process to Investment Committee, contribute to documentation, defend the project in the Investment Committee preparatory meeting and work closely with sponsor (Director level or above) to prepare the final InvComm session

• Review financial sections of draft contracts, ensuring the involvement of other Finance departments as required

• Post-mortem analysis and identification of corrective actions

• As GDS industry gains in complexity, be responsible of taking into account all the relevant drivers in each deal so that the way to valuate Segment deals is as accurate as possible as industry evolves. (Private Channels, Wholesale, Opt-in/Opt-outs, EOS, Group Bkgs, Non Fully owned ACO agreements)

Be point of contact with ComOps for any special project ongoing in the segment
• Involve other depts., or teams at a Senior Level (Controlling, Billing, Airline Content Sourcing, R&D, Customer Solutions, Commercial Operations, Accounting, Treasury…) in a deal when their expertise and knowledge is important for the outcome of the deal and important for the impact on Amadeus financials. As well as keeping these teams informed of the evolution of the deal. Escalating to Top Management when risk is detected in a particular deal.

•In all cases, close coordination with Account Management and other Finance departments is required.
•Enable proper decision making by providing an unbiased and independent overall assessment of deal attractiveness, including financial and other aspects, and covering all deal sizes from small to strategic, and all levels of complexity

Objectives:
1. To support the sale process, facilitating the approval from Top Management
2. To maximize the return of each negotiation
3. To reduce associated risks
4. To outperform corporate LTP/ Budge

INCA Champion - Asia Pacific

Scope: The candidate would be responsible for INCA training, policy compliance, process improvement in APAC. Whilst not technically responsible for the tool, would be the bridge been INCA tool users and central product owners.

Main responsibilities include:
• Facilitate knowledge sharing and new feature training sessions bi monthly

• Ensure compliance with global policy and drive best practice tool use (both finance and commercial teams)

• Regional operational champion, respond to ad hoc questions from finance and commercial teams on tool use and follow up on technical issued with central product owners, where required issue guidance on temporary work arounds.

Objectives:
1. To support the users of INCA tool in APAC
2. To ensure compliance with policy and drive best practice.

MNA APAC HQ forecasting

Scope: Ensure knowledge of impact of APAC global and regional distribution deals is feed into APAC region forecast process. Work closely with APAC TCH Segment controllers to facilitate flow of information in respect of new and renegotiated deals.

Objectives:
1. To ensure flow of information to maximize accuracy of forecasts.

About ideal candidate:

• Degree in Economics/ Engineering/ Business or numerate degree. MBA or post graduate studies considered a plus.
• 7-10 years experience in business consulting or commercial / financial role in a multinational with Financial / project valuation knowledge.
• Has a good business understanding, Travel or GDS industry knowledge, IT / IT Outsourcing industry knowledge will be an added advantage

• As Service Desk Executive, confident with answering phone calls and able to provide first-level support to end users.
• Familiar with the use of incident management tool, SMoD.
• Perform unlock AD user accounts, service accounts, check on password expiry and check on account status.
• Able to understand user's issues and logged as incident accordingly based on severity.
• Escalate and then follow-up incidents with support teams within SLA timeframe.

To Apply:

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. <https://go.persolkelly.com/job/apply/4594/service-desk->

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Key Responsibilities

• Under direct supervision, forecasts and communicates engineering, materials, and manufacturing requirements to suppliers.  Provides input to outsourcing decisions by performing make versus buy analysis.  Coordinates demand signals through MRP to minimize inventory exposure.
• Participates in Materials Core Team and coordinates product development process deliverables with team members (buyers, planners, production control).
• Supports the creation, releases, and updates to new project materials strategy.
• Participates in commercialization (transition) materials plan. Participates in the material change control change process. Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary.  Utilizes the preferred supplier selection and assessment process when selecting suppliers.  Completes supplier risk assessment on critical and unique parts.  Monitors supplier performance (delivery, quality, cost).
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements.  Assists in developing supplier and commodity road maps to engineering.
• Meets cost objectives and resolves quality issues.  Generates and publishes Key Process Indicators (KPI).  Tracks total landed costs targets.
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements.  Assists in developing supplier and commodity road maps to engineering.  Utilizes value analysis on build-to-print components in support of Should Cost analysis.
• Under direct supervision, mediate and partner in the resolution of supplier quality issues for assigned product groups.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

JOB DESCRIPTIONS

• Helping to develop and execute Gnowbe’s strategy for expanding in the Asia-Pacific market.
• Achieve the cluster yearly KPIs and growth in new business premiums and manpower through the development and implementation of Company & Department business plans and initiatives
• Work with cross-functional teams on the Marketing and Product roadmaps
• Continually challenge the status quo with the ultimate goal of building the business
• Raise productivity, motivate and influence top producers and planners in taking positive actions to achieve personal and agency objectives and goals
• Identify & develop future potential agency leaders and producers within the respective cluster
• Manage the operational requirements of the field force and ensure that they are given full and appropriate logistic support & problem solving assistance in running their agency business
• Maintain a conducive and productive cluster working environment
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Requirements

• Minimum Degree qualification from a recognized institution
• Project Management experience
• Proficiency in MS Office Applications (Excel, Word & PowerPoint)
• Ability to think end-to-end at both the client and market levels
• Excellent verbal and written communication skills and interpersonal skills
• Able to perform quantitative and qualitative evaluations
• High level of integrity, take accountability of work and good attitude over teamwork
• Take initiative to improve current state of things and adaptable to embrace new changes

IT Project Manager

ITCS Group is an IT Managed Services, Outsourcing and Talent-Sourcing company. We provide customised IT Consulting Solutions, Project Management, IT resourcing and on/off-shore Application Development Services across the Asia Pacific region. With offices strategically located in Hong Kong, Tokyo, Singapore, Sydney, and Mumbai. ITCS Group is the preferred technology partner for leading MNCs, including Global Investment Banks, Fortune 500 companies, across Asia Pacific.

We are currently looking for an IT Project Manager to join our technical team in Singapore to manage technology-related infrastructure projects.

Responsibilities:
- Work within a team of dedicated project managers and engineers within the technology infrastructure environment
- Focus on Project Management initiatives in Asia Pacific with an emphasis on:
* Technology systems infrastructure deployments / upgrades
* Understand the design/ purpose of each application or infrastructure, define resource requirements
* Facilitate meetings among all stakeholders/ vendors regularly and produce status update reports periodically
* Provide forecast costing for initiatives and maintain the budget throughout the project along with requisite administrative tasks

Requirements:
- Track record in IT project management, or related experience
- Formal project management training or certifications is a plus

Additional Information:
- Location: HarbourFront
- Working hours: Regular working hours