Total 1,129 Manager general job vacancies in Singapore

Job Description

• Management of Aerospace Sec., management includes marketing of products/services, HR, budget & settlement, RM, legal etc.
• Marketing of aerospace and defense products/services to ASEAN and other markets.
• Sourcing of aerospace and defense products/services from ASEAN and other markets.
• Relationship building with clients, especially with Japanese aerospace and defense companies.
• Exploration of new investment opportunity in relating industries.
• Report on department business to Management and HQ.
• Daily communication with relating departments internally, HQ and other overseas offices.

Job Requirements

• Bachelor's Degree
• Business level Japanese langauge skills for communication with Japanese clients and reporting to HQ
• Minimum 10 years’ experience of marketing of aerospace and defense products/services in a publicly listed company
• Knowledge and experience with aerospace and defense products/services.
• Skills and experience of negotiation with aerospace and defense companies, ideally with Japanese aerospace and defense companies.
• Knowledge and experience with management finance, accounting, investment, and M&A.

Our Client, in Automotive Industry located in West has opening for General Manager, Aftersales.

Responsibilities:

• Is responsible for making decisions with far-reaching scopes that are designed to safeguard process flow and quality
• Has to make a large number of ad-hoc-decisions in day-to-day business
• Plans and forecasts budget
• Identifies, assesses and initiates mid- to long-term dealership investments
• Is responsible for sales, turnover and results on site
• Plans range and product scope
• Monitors the implementation of and compliance with dealer contract elements including Retail Standards and steers the exploitation of the bonus system
• Guides the employees disciplinarily and functionally
• Integrates external and internal services (e. g. financial services)
• Manages the facility
• Implements conditions grid
• Represents the dealership on site
• Ensures systematic market achievement by setting targets and making use of supervision tools (e. g. Sales Assistant)
• Defines and implements targets independently regarding key target values (turnover, budget)
• Involves matrix functions (Sales, Aftersales and Commercial Department) and the owner
• Constantly observes the market
• Constantly reviews both distribution channels and marketing measures
• Develops and implements innovative sales and marketing strategies geared towards the local market whilst taking into account the cost effectiveness
• Internally negotiates with owner and employees and with relevant interface areas at head office (subsidiary)
• Externally negotiates with customers, suppliers, authorities and principal
• Cooperates with relevant matrix functions in the dealership (e. g. Commercial Department, Parts Sales Management, Service Management)

Requirements:

• Candidates should possess a Diploma or Degree in Mechanical Engineering, with a minimum of 10 years experience in a similar capacity.
• Those with similar experience from the automotive industry, who display a good understanding of brand positioning and market dynamics of the industry, will be preferred.
• Other pre-requisites include a high level of resourcefulness and maturity and possess excellent communication skills.
• Ownership of a class 3 driving license is required.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai, Terry

Reg No: R23111838

EA No: 19C9570

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

We're looking for a candidate who has the following:

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Able to read, write and converse in Chinese
• Ability to plan and organise

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Hi,

We are hiring a general manager for our group of restaurants

Requirements:

-At least 10 years experience in Fnb Industry

-At least 5 years of experience in a General Manager capacity

-Experience with pre - opening is a must

-Experience negotiating trade deals with beverage and food suppliers

-Fluent in English

-Competent in Microsoft office including excel

-Experience in managing multiple outlets

-Able to work with management to come up with strategies to meet KPI

-Experience in overseas expansion is a plus

-Able to relocate if required

-Able to work with key industry stakeholders to negotiate for agreements inline with company KPI

-Track record of strategizing, executing and evaluating marketing campaigns

-Experience working with chefs in the industry for collborations and pop up events

• Maintaining the restaurant’s revenue, profitability and quality goals.
• Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints
• Staff recruiting

Job brief

VIVIDTHREE PRODUCTIONS PTE LTD was born when a trio of like-minded and passionate individuals came together. Since its humble beginnings in 2004, the multi-award-winning studio has grown to become a leading player in the Singapore 3D Animation field, specialising in 3D Stereoscopic Animation and 3D Animation & VFX for Feature Films and TVCs.

Along the way, Vividthree worked on several well-received local feature films like “The Wedding Game”, starring Fann Wong & Christopher Lee and Kelvin Tong’s “The Kidnapper” just to name a few. Our clientele runs the gamut, from renowned big name advertising agencies, to those from the corporate and government sectors. The company always satisfies not only their needs, but also elevates their profiles and products to greater heights.

Never one to rest on its laurels, Vividthree has recently added a film production and content development arm, with a handful of glossy TVCs already under its belt and a hot batch of exciting animation carton series waiting to be rolled out.

Job Summary:

Vividthree is looking for an experienced a relationship-builder with a strong commercial mind-set and sense for virtual-reality (VR) technology to join our team. We are looking for A-players with drive to help us find and qualify the right clients. Candidates should have experience in the gaming and entertainment space in business development, preferably in the SEA/APAC region.

As a member of our revenue team, you will be an important representative of the company brand and a key part to drive Vividthree’s growth agenda.

Responsibilities:

• Act as the senior, external-facing ambassador for Vividthree products in the SEA/APAC market
• Build out our presence for the entertainment space, including but not limited to building and growing a team and pipeline
• Develop a solid pipeline of leads and potential clients who can benefit from company products
• Present the company’s products and solutions to potential clients in a structured, convincing and professional manner
• Use his/her network to arrange meetings with potential companies to prospect for new business
• Negotiate terms for agreements and ensure closure of deals to reach sales targets.
• Liaise extensively with new clients to ensure seamless onboarding, “go-live” dates and marketing launch activities
• Consultative approach to customer requirements to effectively present solutions and build new business
• Advise and educate clients on upcoming product developments and special promotions
• Act as the conduit and escalation path for all cross-functional teams and engagement models
• Provide regular sales updates to the leadership team
• Provide guidance and training to new members of the team
• Provide support a team of content experts working across different work streams
• Improve the quality of the team’s work across multimodalities

Requirements:

• Bachelor’s degree in Business, Marketing or a related area of study, required
• 10+ years’ experience in a business development role or similar role, required
• Previous experience in a sales/business development role, preferably with experience in Gaming and Entertainment industry
• Proven track record for developing sales pipelines
• Strong client relationship management skills
• Attention to detail and strong organizational skills
• Must possess a strong work ethic
• Eager and willing to overcome challenges
• Demonstrated ability to work in a fast-paced, competitive, and fun environment
• Ability to analyse trends to develop sustainable solutions for the growth of our clients
• Excellent verbal and written communication with strong editing and proofing skills

We bring people together in one precinct with distinct lifestyle concepts to provide great food, drink, and entertainment for any day and any time from lunch to late night.

Your role is a really important one, as you’ll be part of our family where you’ll create the first and lasting impression for our guests, and they’ll want to be back time and time again for delicious food, drinks, and hearty conversations with us.

The General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop, while ensuring our operations continue to uphold the vision of providing excellent service and value-add to our customers. Good candidates are adept leaders with strong business minds and a knack for organization and collaboration.

3 best things about the job:

1. Job autonomy and ownership - Our General Manager is self-starter that are empowered to set business priorities, design and plan executions, and enjoy seeing projects through, from start to finish.
2. Great central location to work at - To work among the nostalgic shophouses of Emerald Hill Road.
3. Fun and collaborative colleagues - To work with a close-knitted team that promotes teamwork and empowerment to provide impeccable customer service

Job Description:

• Responsible for developing, and implementing strategies, including the food and beverage program, to improve the profitability of the bars
• Develop a budget and evaluate business financial performance
• Prepare detailed weekly, quarterly, and yearly business performance reports
• Work with a reporting Outlet Manager to develop operational strategies and execution to ensure the bars continue to meet brand and service guidelines
• Work with Executive Chef to improve and maintain food offerings that would boost brand and profitability strategies
• Plan, evaluate and optimize operations to be efficient and cost-effective on expenses
• Develop sales processes, routines, and metrics to measure the effectiveness of the team
• Be hands-on when needed to review existing organizational efficiency
• Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B and bar scenes, and suggest improvements to achieve the company's goals
• Establish new business plans and teams to develop business opportunities with new potential customers
• Guide other departments in the bars (security and maintenance) to ensure a safe and clean environment
• Constantly reassess staff performance indicators and provide feedback to management and team
• Ensure quality of recruitment and training of staff through the development of operational goals
• Champion staff welfare and a healthy, happy, and service-oriented work culture
• Improve and maintain relationships with suppliers
• Other related ad-hoc duties

Requirements/Experience needed:

• At least 5 to 8 years year of working experience in the hospitality field is required for this position
• At least 5 years of experience leading and coaching a team
• Adaptable, positive mindset and driven to work independently and in a team in a dynamic company
• Excellent communication with leadership skills
• Highly organised with great problem-solving skills
• Proven success in strategic planning, problem-solving, and/or achieving sales target
• Knowledge of F&B management, systems and procedures
• Knowledge of high-end / fine-dining service training, systems and procedures

Detailed Job Description:

• Driving business by identifying and selling prospects and maintaining relationships with clients.

• Enhancing staff accomplishments and competence by planning delivery of solutions, answering technical and procedural questions for less experienced team members, teaching improved processes, and mentoring team members.

• Expanding business opportunities by identifying prospects and evaluating their position in the industry and researching and analyzing sales options.

• Establishing contact and developing relationships with prospects and recommending solutions.

• Maintaining relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; and recommending profit and service improvements.

• Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors.

• Preparing reports and presentations by collecting, analyzing, and summarizing information.

• Maintaining quality service by establishing and enforcing organization standards.

• Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications and other content, establishing personal networks, benchmarking best practices, and participating in professional and industry organization

Job Requirements:

• 15+ years experience in software/services sales & technology alliances management

• 10+ years expertise selling & overseeing delivery of solutions spanning Digital Transformation, Customer Experience and Cloud technologies

• 5+ years exposure building companies, sales teams and partner channels in Singapore, South East Asia and Asia-Pacific markets more broadly

• Deep experience of enterprise software ecosystems, especially Salesforce and related technologies

• Experience working in start-ups and fast-growing companies, with all of the cultural demands that go with it

Skills & Competencies:

• strategic planning (marketing/business plans and business case development)

• business development (market analysis, territory planning, channel development)

• account management (account planning, relationship development, v-team lead)

• team leadership (work division, staff development, engagement management)

• training & mentoring (sales process improvement, CRM and Miller Heiman)

Responsibilities:

• Leading a team and overseeing daily restaurants operations to ensure smooth operations.
• Assure that the remarks and online reviews accurately reflect the guests' experiences.
• Accountable for P&L, goal setting, and budget management.
• Increase revenue via events and activations.
• Establish offers and modify it to reflect the evolving market trends.
• Guarantee the effective possible building maintenance.
• Guarantee that the team is driven by a clear vision and goals.
• Accountable for the visitors' and staff members' health and safety.

Requirements:

• Diploma or Degree or relevant field
• At least 5 – 8 years of restaurant operations experience, preferably with western cuisine and bar setup background

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Maintain and expand our present client base through sales calls, advertising, brochures and conferences.
• Provide regular feedback & highlight potential project & client.
• Identify new customers and new business opportunities.
• Develop product training, configuration and sales aids, as well as service and maintenance plans.
• Work alongside with overseas Sales and Product Managers to achieve annual sales plan.
• Update & review product pricing and establish new product.
• Closely monitor & communication with the client to get update & success on the quotation.
• To obtain market information on status of upcoming projects, jobs awarded and clients references.
• Provides marketing and new business development support globally to sales personnel.
• Conduct market research to determine market competition and requirements for existing and future products.
• Achieving annual sales target.
• Manage portfolio of customer & potential client.
• Ensure proper handling of customer complaints and provide ongoing customer service.
• To follow-up closely in monitoring the status and progress of tender submission.
• Lead, direct and motivate corporate sales team in achieving the overall corporate sales objectives.
• Execute & follow through the confirmed order process & client process.
• Responsible to uphold all company policies and insure that division facilities and equipment meet all federal, state, and OSHA regulations.
• Not authorize to sign any company documents during probation period.

General Manager of Marine Safety primary role is to ensure safety operations of the managed vessels and compliance with all international marine requirements. Manage and implement the Safety Management System

• Overall in charge of all marine & safety operations of the fleet of vessels.
• Promotes and develops a culture of continuous improvement in pursuit of organizational objectives.
• Maintain Safety Management System (SMS) updates to ensure quality, accuracy, and efficient procedures.
• Manage compliance with risk management frameworks, policies, and processes.
• Oversee ships' compliance with regulatory requirements and legislation.
• Propose improvements to workflows to improve efficiency.

Requirements:

• Class 1 Master Mariners with a minimum of 2 years sailing experience on Bulk carriers.
• Experience as Designated Person Ashore for the ISM system
• Familiar with ISO 9001 & 14001
• Working experience in related fields with a broad knowledge of Marine Safety Matters.
• Experience in Ship Vetting by Majors, Ship, and Terminal Operation
• Strong sense of responsibility, initiative, and willingness to travel

Please forward a detailed RESUME with a PHOTO to: [email protected]

Please remember to state your

1. Current salary
2. Expected salary
3. Reasons for leaving (Past and present employment)
4. Notice period

We regret only shortlisted candidates will be notified by Email

By applying for this role, you hereby consent to ENEOS Ocean Shipmanagement Pte Ltd to collect and use the personal information that you submitted to process your application for the role.

Job Descriptions

• Responsible for developing, and implementing strategies, including the food and beverage program, to improve the profitability of the bars. Oversee the entire staffing process, ensuring the restaurant is adequately and efficiently manned
• Develop a budget and evaluate business financial performance
• Prepare detailed weekly, quarterly, and yearly business performance reports
• Work with a reporting Outlet Manager to develop operational strategies and execution to ensure the bars continue to meet brand and service guidelines
• Work with Executive Chef to improve and maintain food offerings that would boost brand and profitability strategies
• Plan, evaluate and optimize operations to be efficient and cost-effective on expenses
• Develop sales processes, routines, and metrics to measure the effectiveness of the team
• Be hands-on when needed to review existing organizational efficiency
• Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B and bar scenes, and suggest improvements to achieve the company's goals
• Establish new business plans and teams to develop business opportunities with new potential customers
• Guide other departments in the bars (security and maintenance) to ensure a safe and clean environment
• Constantly reassess staff performance indicators and provide feedback to management and team

Job Requirements

• At least 5 years relevant experience
• Bachelor’s degree in hospitality management or business administration.
• Oversee and manage the outlet’s P&L by meeting monthly sales target.
• Develop and establish a financial budget and plan.
• Resilient and ability to perform under pressure. Excellent communications and interpersonal skills
• Preferably with setting up of outlet experience.
• Establish and maintain relationships with customers.

Benefits

• Health benefits
• Performance bonus-Monthly incentives
• Professional development opportunities
• Meal discounts and complimentary meals
• Uniform allowance
• Employee recognition program
• Team building activities.
• Employee referral program (Terms & Conditions apply)

Job Purpose:

- Contract management of a fleet of vessels.

- Ensure effective communication and co-ordination with Charterers, respective vessels, shareholders (if any), technical managers, and internal support teams (Company Management / Head office in Tokyo etc.)

- Ensure safe and reliable transportation of energy products and maximize owner profits.

Duties and Responsibilities:-

(1) Operational Responsibilities

• Manage, Lead and Administer LNGC & Projects
• Undertake Project Management & Execution
• Administer Project Budgets with the Ship Managers
• Undertake high level Marine/Operational analysis of potential opportunities
• Manage Internal Approval process and interact/liaise with Technical and Commercial Teams overseas
• Give Asset Management input in response to Tenders and Presentation Materials and follow up activities
• Develop relationships with existing and potential clients and other related organizations
• Provide Operational Input for Contractual compliance matters

(2) Performance Monitoring Responsibilities

• Compliance with Charter Party requirements and gauge performance of assets as per TCP warranties
• Ensure assigned projects are built as per SBC and in compliance with latest statutory regulations
• Liaise with Charterers/Customers and drive cost benefits for Owners
• Liaise with Ship Managers and drive value optimization by driving OPEX efficiencies
• Takes an overview of operational performance and provides mentoring and coaching as required to Team
• Develop and deliver Project Execution Plan as agreed
• Coordinates Ship Managers on Technical and Operational Matters including OPEX Budget approval process
• Provides advice to Ship managers on Operational and Commercial matters regarding charterer requirements
• Attend meetings, trainings, seminars and conferences

(4) Ensure effective management of LNGC project

• Ensure effective communications with all stakeholders.
• Liaise with Ship technical manager, Company Management team, Finance/Accounting team, JV partners if any;

5. Ensure reports are submitted as per the agreed deadlines:

• Liaise with Company Management and Finance/Accounting Team and prepare Budget for approvals
• Handle ad-hoc internal requests / clarifications from the Company,
• Support insurance team and minimise impact to P&L
• Liaise with insurance team to ensure rightful claims are raised and recovered
• Liaise with Finance/Accounting team to ensure appropriate provisions are allocated to financial statements
• Update Directors on the insurance/claims/settlement matters

6. Prepare and organize

• Ensure Monthly KPI scorecards are sent to Charterers as required
• Review monthly OPEX reports with Ship Manager and Finance team and prepare analysis for the variations noted in the OPEX budget for shareholders brief.
• Prepare monthly/quarterly Management reports + any meeting materials for stakeholders as required
• Owner representative during crisis management situations

Qualifications & requisite:

- Senior Maritime / Shipping Qualification, or Degree in Project / Business Management with Operations experience.

- Master Mariner / Senior Officer Experience on Gas Carriers

- A good working knowledge of Oil & Gas shipping commercial operations

- Familiarity with time charter/ shipbuilding contractual terms and associated commercial agreements.

-Ability to report complex commercial matters in simple terms

-Good cultural awareness with the ability to engage with various stakeholders worldwide

- Excellent communication skills

- Well organized and able to manage multiple tasks or projects by oneself.

-Commercially astute with a sharp eye for detail.

-Numerically astute and comfortable reporting large numbers to Management.

- Capable to report complex commercial matters in a few salient points and provide resolution(s) to manager

- Strong negotiation and dispute resolution skills

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media

ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

SGH Research Office serves as a one-stop integrated centre for all research-related administrative matters. We are seeking a suitable candidate with experience in the management of research and clinical trial agreements.

As part of the Research Office, the candidate will be reporting to the Deputy Director. The Candidate will be expected to;

• Facilitate the negotiation process with external parties on research-related agreements including but not limited to non-disclosure agreements, material/data transfer agreements, project agreements, research collaborative agreements, clinical trial agreements.
• Work with external and internal teams to draft, review and execute research-related agreements.
• Advise and assist Principal Investigators on research-related matters and compliance to internal research-related policies and procedures.
• Formulate and implement research agreements-related policies, processes and dashboards.
• Supervise and train junior staff in the team on research agreement management.
• Coordinate report collation, provide administrative support for research-related meetings and events, and other ad-hoc duties to support the Research Office functions, that may be assigned from time to time.

Job requirements

• Degree in medical, health, science, law related areas or general degree with relevant experience.
• At least 6 years’ experience in managing research agreements, preferably with 2 or more years in managing clinical trial agreements.
• Experience with leading a team will be an advantage.
• Familiarity with healthcare systems in research related areas will be an advantage.
• Strong problem-solving and stakeholder management skills.
• Ability to adapt to fast-moving situations.

You will support the fundraising efforts and develop win-win fundraising partnerships with internal and external stakeholders for Singapore General Hospital. You must be familiar with the gift cycle, including initiating contact, cultivating potential donors, creating solicitations, writing proposals, and stewarding donors. You will lead and implement strategies to secure philanthropic funding for research, education and patient care. You will also perform Secretariat duties to support the board.

Job requirements

• University Degree in Marketing, Communications, Business Administration or related field
• Minimum 8 years of working experience with at least 3 years of relevant work experience in fundraising, donor relations and stewardship
• Energetic, self-motivated with strong multi-tasking and organisational skills to effectively work with diverse groups
• Strong interpersonal, verbal and written skills and the ability to collaborate and build alliances
• High in customer service orientation, personal motivation and commitment to drive philanthropic support
• An active listener with a strong ability and belief to maintain a high level of confidentiality with respect to stakeholders, colleagues, prospects and donors.
• Candidates with more experience will be considered for the higher position

The Role

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Ennismore / Accor and property ownership. Verifies the implementation of Mondrian brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development.

The position verifies that Mondrian sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Mondrian and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.

The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents Mondrian in all leadership actions.

OUR EXPECTATIONS

Business Strategy Execution

Executes business plans designed to maximize property customer satisfaction, profitability, and market share; verifies that property business plans and employees are aligned with brand business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually verifies that business plans and actions have a positive impact on property performance.

Sales and Marketing

Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; verifies that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and augments guest preference for property through booking ease and quality interactions with sales force.

Talent Management and Organizational Capability

Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; Verifies that all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; Creates succession plans for future job openings; actively supports the staffing process; verifies effective work processes, systems and teamwork are in place to maximize individual and overall property performance.

Brand Champion

Serves as a passionate brand advocate and verifies that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and goals to employees, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees on property; champions change; inspires and motivates team to achieve operational excellence.

Business Information Analysis

Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction.; analyses business information to proactively address changing market conditions; verifies that property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.

Employee and Labor Relations

Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self available to employees (“open door policy”); validates that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed.

Revenue Management

Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; establishes a revenue strategy that supports Mondrian brand positioning in local market; verifies that demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses.

Owner Relations

Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Ennismore / Accor brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership.

Customer and Public Relations Management

Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity (“PR buzz”).

Company/Brand Policy, Procedures, and Standards Compliance

Verifies property compliance with legal, safety, operations, labor, and product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to verifies that building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; verifies that employees are appropriately trained and performing to standard.

You will provide assistance in operation and strategic development projects in the Allied Health Division as well as for the departments under the Allied Health Division. You are expected to provide direction for administration of business projects, explore and innovate business opportunities to increase external business, coordinate cost saving projects for the Division, and provide leadership and supervision of team members.

Job Requirements

• Degree or Masters in marketing or business, preferably with some marketing and administrative experience.
• At least 6 years of experience, preferably in healthcare industry
• Excellent leadership skills
• Excellent interpersonal and communication skills

Located on 17 Baghdad Street, Mavi Turkish Restaurant is looking for a Restaurant Manager who will oversee the overall sales and growth activities of the restaurant and make sure that the restaurant achieves the set sales targets, growth and excellent customer satisfaction.

Sales and Marketing Manager's roles and responsibilities include but not limited to:

PRIMARY ROLES & RESPOSIBILITIES

Operations Management: Oversee the day-to-day operations of the restaurant, including opening and closing procedures, ensuring cleanliness, and maintaining a safe and welcoming environment for customers and staff.

Staff Management: Hire, train, schedule, and supervise restaurant staff, including servers, cooks, kitchen assistants, and host/hostesses. Provide ongoing feedback, coaching, and support to ensure high levels of performance and customer service.

Customer Service:Ensure that customers have a positive dining experience by addressing any complaints or concerns promptly and professionally. Interact with customers to gather feedback and make improvements to service and menu offerings.

Inventory and Supply Management: Oversee inventory levels of meat, food, beverages, and supplies, and place orders as needed to ensure adequate stock levels while minimizing waste and spoilage. Monitor inventory usage and implement strategies to optimize inventory management.

Menu Planning and Pricing: Collaborate with chefs and kitchen staff to develop menus that meet customer preferences and dietary requirements while maximizing profitability. Set menu prices based on food costs, market trends, and competition.

Financial Management: Manage the restaurant's budget, including monitoring expenses, controlling costs, and maximizing profitability. Prepare financial reports, such as sales projections and profit and loss statements, and implement strategies to achieve financial goals.

Health and Safety Compliance: Ensure compliance with health and safety regulations of Singapore, including food safety standards, sanitation practices, and occupational safety guidelines. Conduct regular inspections and train staff on proper procedures to maintain a clean and safe environment.

Marketing and Promotion: Develop and implement marketing strategies to attract new customers and retain existing ones. Utilize various marketing channels, such as social media, email marketing, and promotions, to increase awareness and drive sales.

Business Development: Identify opportunities for growth and expansion, such as opening new locations or introducing catering services. Analyze market trends and competition to make informed business decisions.

Community Engagement: Build relationships with the local community, such as neighboring businesses, schools, and organizations, to foster goodwill and support.

Leadership and Team Building: Lead by example and cultivate a positive work culture that promotes teamwork, communication, and accountability. Motivate and inspire staff to achieve their goals and contribute to the overall success of the restaurant.

Adaptability and Problem-Solving: Adapt to changing circumstances and proactively address challenges as they arise. Demonstrate effective problem-solving skills to resolve issues quickly and minimize disruptions to operations.

Requirements

• Must be fluent in English and Turkish and able to speak one of: Arabic or Chinese or Malayi
• Must be familiar with Turkish, Middle East & Mediterranean Cuisine
• Hands-on individual with minimum 5 years of relevant working experience in an Authentic and traditional Turkish or Middle Eastern restaurant or
• Have knowledge and skills in Authentic Turkish and Mediterranean and traditional Turkish appetizers (Hummus, Babaganoush, Cacik, Ezme, Sigara Borek, etc) and dishes such as Adana Kababs, Shish Kebab, Beyti, Ali Nazik, Lamacun, Karni Yarik, Iskender, Manti, Musakka, Patlican Kebab and desserts like Kunefe, baklava, Sutlac to name a few.
• Must have in-depth knowledge of spices and herbs used in Authentic Turkish cooking.
• Must be able to work on weekends and public holidays.
• Food hygiene certification is compulsory
• Passionate about food and customer service
• Must be able to multi-task and keep up in a fast-paced environment.
• Must be able to physically stand for long periods.
• Required language(s): Fluent in English. Turkish and Malay or Chinese is an advantage.
• Must be a non-smoker.
• Must not have alcoholic drinks consumption habit

Preferred Qualifications

• Ability to speak Turkish, Arabic, Malay and/or Chinese.
• A Bachelor’s degree in Culinary filed is a plus.
• Knowledgeable in social media platforms (Facebook, Instagram, Google, TripAdvisor) and online marketplaces in order to effectively promote the restaurant, engage with customers, and drive sales both online and offline.
• Knowledgeable in online delivery platforms, Familiar with online ordering platforms such as Grab, Deliveroo, Food Panda

General Manager

Strategic Leadership:

• Develop and execute a comprehensive business strategy to achieve the company's goals and objectives.
• Lead the development and implementation of long-term business plans.

Industry Expertise:

• Leverage a broad network of contacts within the maritime industry to establish and strengthen partnerships.
• Stay informed about industry trends, market dynamics, and competitor activities.

Financial Management:

• Drive financial performance through effective budgeting, cost management, and revenue generation strategies.
• Monitor key financial metrics and implement corrective actions as needed.

Operational Oversight:

• Provide effective leadership to all functional areas of the company, including marketing, technology, customer service, and operations.
• Ensure operational efficiency and excellence across the organization.

Team Development:

• Build and lead a high-performing executive team.
• Foster a positive and collaborative work culture that encourages innovation and creativity.

Customer Focus:

• Champion a customer-centric approach, ensuring the delivery of exceptional service and experiences.
• Implement initiatives to enhance customer satisfaction and loyalty.

Regulatory Compliance:

• Ensure compliance with industry regulations and legal requirements.
• Mitigate risks and proactively address any legal or compliance issues.

Brand Management:

• Enhance and protect the company's brand reputation.
• Develop and execute marketing strategies to promote the agency's services.

Qualifications:

• Proven track record of successful leadership in the maritime or port agency industry.
• Extensive network and relationships within the maritime sector.
• Strong financial acumen and experience in managing P&L.
• Excellent strategic thinking and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Demonstrated ability to lead and inspire a diverse team.
• Bachelor's degree in business management, or a related field; advanced degree preferred.

• Develop and execute strategic plans to drive business growth and market expansion.
• Lead and oversee all business functions, including sales, marketing, operations, finance, HR, and logistics, to ensure alignment with company goals and objectives.
• Analyse market trends, customer needs, and competitor activities to identify opportunities for growth and development.
• Establish and maintain strong relationships with key stakeholders, including customers, partners, suppliers, and regulatory authorities.
• Drive sales and revenue growth by developing and implementing effective sales strategies, marketing campaigns, and customer engagement initiatives.
• Monitor and analyse business performance metrics, financial reports, and KPIs to track progress towards targets and identify areas for improvement.
• Ensure compliance with legal and regulatory requirements, as well as company policies and procedures.
• Foster a culture of innovation, collaboration, and continuous improvement within the organization.
• Recruit, develop, and mentor top talent to build a high-performing team that can achieve business objectives.
• Represent the company in external forums, industry events, and business meetings to enhance brand visibility and reputation.

Requirements:

• Bachelor's degree in business administration, management, or a related field; MBA or equivalent preferred.
• Proven experience in a senior leadership role, preferably as a Country Manager, General Manager, or similar position.
• Strong strategic planning, business development, and decision-making skills.
• Excellent leadership, communication, and interpersonal abilities.
• Ability to build and maintain relationships with diverse stakeholders.
• Track record of driving business growth, profitability, and operational excellence.
• Sound financial acumen and experience in budget management.
• Demonstrated ability to lead and inspire teams to achieve exceptional results.
• Adaptability and resilience to thrive in a dynamic and challenging business environment.

• At least 10 years experience

• Willing to work on holidays/work on shifts/change of shift

• Able to work for long hours

• Can work between different locations

• Building solid relationships with customers, vendors and distributors, as well as sales and marketing teams.

• Developing in-depth knowledge of company offerings to identify profitable business opportunities.

• Directing marketing efforts by presenting market research to marketing directors and suggesting strategies to expand market research.

• Assessing marketing and sales as well as supplier and vendor operations and recommending improvements as needed.

• Preparing all documentation required for requests for proposals (RFPs).

• Researching emerging trends and recommending new company offerings to satisfy customers’ needs.

• Developing and managing strategic partnerships to grow business.

• Presenting business or marketing opportunities to company executives and management.

• Selecting automation software and software platforms that best meet company needs

• Willing to work on holidays/work on shifts/change of shift

• Able to work for long hours • Can work between different locations

• Building solid relationships with customers, vendors and distributors, as well as sales and marketing teams.

• Developing in-depth knowledge of company offerings to identify profitable business opportunities.

• Directing marketing efforts by presenting market research to marketing directors and suggesting strategies to expand market research.

• Assessing marketing and sales as well as supplier and vendor operations and recommending improvements as needed.

• Preparing all documentation required for requests for proposals (RFPs).

• Researching emerging trends and recommending new company offerings to satisfy customers’ needs. • Developing and managing strategic partnerships to grow business.

• Presenting business or marketing opportunities to company executives and management.

• Selecting automation software and software platforms that best meet company needs

Company

At Mint Media Sports we develop new businesses with a focus on marketing, sports and philanthropy. We are headquartered in Singapore with presence in Indonesia and Malaysia.

Job Description

We are seeking a dynamic and experienced General Manager (Operations) to oversee the operations and maintenance of our newly constructed Padel court facilities. You will be responsible for overseeing the day-to-day operations to ensure the smooth functioning of all aspects of our sports club. You will play a key role in managing facilities, coordinating activities, and optimizing processes to enhance the overall member and guest experience. You are a dynamic leader with a passion for sports and fitness, along with strong organizational and managerial skills.

Typical Duties and Responsibilities

1. Manage and supervise all operational activities within the Padel court facilities, including equipment upkeep and maintenance, and event coordination.

2. Oversee the scheduling and allocation of resources and scheduling of front office staff to ensure adequate coverage during operating hours.

3. Train and manage a team of staff members to ensure optimal performance and productivity.

4. Handle customer inquiries requests in a professional and timely manner.

5. Maintain accurate records of customer information, payments, tally of daily receipts and other relevant data.

6. Assist in the development and implementation of policies and procedures to enhance front office operations and customer service.

7. Maintain inventory records, track usage, and reorder supplies as necessary to meet operational needs.

8. Collaborate with other departments, such as marketing, finance, and management, to align operational activities with organizational goals and objectives.

9. Work closely with management to develop and implement strategies to enhance the member and guest experience, including customer service initiatives, special events, and promotional activities.

Education

- Bachelor’s degree in Business Administration, Hospitality Management, Sports Management, or related field

Required Skills and Experience

- Experience in front office management or customer service leadership role, preferably in sports or fitness setting.

- Strong organizational and multitasking skills.

- Excellent communication and interpersonal abilities.

- Ability to work flexible hours, including evenings and weekends as required.