Total 85 Manager health beauty fitness job vacancies in queenstown

Roles & Responsibilities

Provide professional consultation and advise customers on the suitable treatments or products

Monitor and evaluate to achieve sales target

Perform excellent customer service to customers

Promote company’s service and products to customers

Able to handle customers’ enquiries

Maintain existing loyal customer base and source prospect for new customers

Ensure filing record of customers’ treatment cards are properly maintain and keep up to date

Maintain cleanliness and tidiness of work area

Any other ad-hoc duties as required

Requirements

Prior experience in beauty industry is a plus

Self- driven with ability to meet individual and outlet target

Able to work on weekends and PH preferred

Strong communication skills

Able to work commence work immediately or within short notice period

Location in Grand Copthorne Waterfront Hotel

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

Senior Manager, AI in Medicine Institute (AIMI)

The SingHealth Duke-NUS Artificial Intelligence in Medicine Institute (AIMI) is a joint institute between SingHealth and Duke-NUS Medical School. The Institute has 4 key priority areas:

1. To drive the research and development of cutting-edge AI technologies and their application for healthcare for SingHealth Duke-NUS Academic Medical Centre (AMC)
2. To promote the safe and responsible use of AI
3. To support AI and data education
4. To drive commercial partnership, that can encourage translation and commercialisation of developed technologies.

As the Senior Manager, you will be involved in supporting AI strategy, managing appointed faculty, grant management, grant commercialisation, and AI health publicity. Your key responsibilities include:

• Handling administrative processes and documentation to support the faculty.
• Sourcing and identification of suitable AI grant; managing grant calls, budget, resource management and submission of reports to the grant funding agency.
• Liaising with IP office, regulatory department and commercial partners to facilitate collaboration with industry partners, implementation and commercialisation for AI health projects.
• Supporting education initiatives including managing project/event updates on online portals, organising journal clubs and seminars, identifying suitable platforms for the AI team to showcase their projects
• Working closely with the Group Communications team to develop publicity materials for AI projects

Job Requirements

• Bachelor’s degree in either engineering, IT, finance or economics; Master’s or PhD will be advantageous.
• At least 10 years of academia or industry experience in commercial, health, medical or digital (non-medical) technology environment, with at least 4 years of managerial or supervisory experience.
• Understanding and experience in project and budget management in either commercial, banking, technology and healthcare domains
• Prior experience in dealing with industrial partners and collaborators, and in negotiating and completing relevant agreements thereof (research collaboration agreements, licences)
• Ability to work independently as well as contribute proactively as a team player.
• Excellent written and oral communication skills.

Senior Manager, SingHealth AI Office

The SingHealth AI Office brings together a multi-disciplinary team with the vision to develop Artificial Intelligence (AI) for advancing academic medicine. The office has 4 key functions:

1. Drive research and development
2. Attract commercial partnerships
3. Support AI analytics and governance
4. Support AI education

Be part of a leading AI team here at the SingHealth AI Health Office and be involved in projects in the clinical and operational space. You will work with comprehensive patient data, including medical records and imaging, from a large and diverse patient population with various health conditions.

In this role, you will:

• Develop commercialisation pathway and business models for AI projects
• Actively collaborate and engage with technology translation offices and commercialisation partners to facilitate the translation of the Principal Investigator's (PI) technologies Assist to draft agreements, white papers, grants and reports for the Director and PIs
• Support AI education initiatives that include AI Office events and seminars.
• Support with generation of publicity materials for AI projects and initiatives, in collaboration with Group Communications.
• Ensure compliance with health and safety in all aspects of work.

Job Requirements

• Degree in Business, Economics, Finance, IT, Computer Science, Engineering or a related field.
• At least 10 years of academia or industry experience in business development/ market access/ marketing/ technology transfer in either commercial, banking, technology and healthcare domains or related experience, with at least 4 years of managerial or supervisory experience.
• Ability to do business model financial modelling will be an advantage.
• Prior experience in dealing with industrial partners and collaborators, and in negotiating and completing relevant agreements thereof (research collaboration agreements, licenses)
• Ability to drive and strategise AI commercialisation activities in the clinical space.
• Strong analytical and problem-solving skills, with the ability to structure creative deal structures and develop conceptual solutions.
• Ability to work independently as well as contribute proactively as a team player.
• Excellent written and oral communication skills.
• Experience in using Microsoft Office, Excel and related software.

Manager, SingHealth AI Office

The SingHealth AI Office brings together a multi-disciplinary team with the vision to develop Artificial Intelligence (AI) for advancing academic medicine. The office has 4 key functions:

1. Drive research and development
2. Attract commercial partnerships
3. Support AI analytics and governance
4. Support AI education

Be part of a leading AI team here at the SingHealth AI Health Office and be involved in projects in the clinical and operational space. You will work with comprehensive patient data, including medical records and imaging, from a large and diverse patient population with various health conditions. This role offers a unique blend of strategic, technical, and operational experiences in the rapidly evolving field of healthcare AI.

In this role, you will:

• Contribute to AI strategy development and implementation across the cluster
• Manage and coordinate multidisciplinary AI projects, gaining exposure to cutting-edge technologies
• Generate and maintain the dashboard for AI projects and initiatives
• Engage with industry partners, enhancing your network in the AI and healthcare sectors
• Collaborate with diverse stakeholders in AI project scoping and technology translation
• Develop expertise in drafting and managing research agreements and grants
• Lead AI education initiatives, including events and seminars
• Work closely with the Group Communications team to develop publicity materials for AI projects
• Ensure compliance with health and safety standards, building your knowledge of regulatory requirements in healthcare AI

Job Requirements

• Degree in Business, Economics, Finance, IT, Computer Science, Engineering or related field.
• At least 8 years academia or industry experience business development/ market access/ marketing/ technology transfer in either commercial, banking, technology and healthcare domains or related experience, with at least 2 years of managerial or supervisory experience.
• Ability to do business model financial modelling will be an advantage.
• Prior experience in dealing with industrial partners and collaborators, and in negotiating and completing relevant agreements (research collaboration agreements, licenses)
• Ability to drive and strategise AI commercialisation activities in the clinical space.
• Strong analytical and problem-solving skills, with the ability to structure creative deal structures and develop conceptual solutions.
• Ability to work independently as well as contribute proactively as a team player.
• Excellent written and oral communication skills.
• Experience in using Microsoft Office, Excel and related software

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives.

Duties and Responsibilities:

1. Manage service point operations assigned.
2. Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
3. Responsible for devising innovative services to continually improve service levels and improve patient care.
4. Responsible for achieving volume and financial targets for clinical targets assigned.
5. Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
6. Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff.
7. Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
8. Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
9. Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
10. Participate in committees and other tasks as assigned.
11. Job rotations to other operational areas after 3 years.

Requrement

• Degree in any discipline
• Minimum 3 years’ work experience in healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word / Excel / Powerpoint
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Your contributions to our joint success

• Develop and manage annual marketing budget and expenditure.
• Plan and implement new product and service launches and brand updates annually.
• Strategise and collaborate with various landlords and corporate partners to increase awareness.
• Prepare monthly report to update internal stakeholders on effectiveness of marketing and advertising efforts, budget utilization, competitive field insights and on-going work progress status.
• Source and manage advertising platforms, external agencies, business partners and ensure marketing strategy and tactical campaigns are aligned with brand guidelines.
• Produce PR communications to support product/service launches and employee branding.
• Build rapport with press and media houses to secure PR opportunities.
• Assist in conceptualizing and implementation of promotions.
• Work closely with external agency to develop and oversee all digital content creation.
• Plan and determine design and copytext style for all collateral and publicity material.
• Maintain website and execute social media advertising strategies to increase awareness of ongoing promotions.
• Plan and manage email marketing strategy for CRM purposes.
• Plan and organize promotional activities through events and campaigns, including sourcing sponsorship and promotional items.
• Plan visual display for deliberate campaigns to enhance store image and encourage footfall into the stores.
• Oversee product forecast to ensure monthly sales and promotion logistics.
• Conduct periodic on-site checks to ensure that all outlets abide by branding guidelines.

What does it take to be an Assistant Marketing Manager

• Possess at least Diploma or Bachelor's Degree in Marketing or equivalent
• At least 5 Year(s) of working experience in the related field is required for this position
• Possess excellent leadership skills, with strong interpersonal and communication skills

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits provided
• Career advancement opportunities

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognises your achievements.

Interested candidates are welcome to submit a detailed resume. For more information, please visit us at: www.amorefitness.com

We regret that only shortlisted candidates will be notified.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team to support the Hospital Planning Committee (HPC) in the planning, coordination, development and management of Eastern General Hospital and Eastern Community Hospital (EGH Campus). You will support the Deputy Director (Hospital and Services Planning) to ensure that the execution, budget and quality of the development are in accordance with the established program, which includes end-user briefs, operations requirements, systems design with technology partners, guidelines and project timelines. Additionally, you will facilitate workshops, coordination meetings with various project stakeholders and reporting to HPC.

Job requirements

• Bachelor degree in Architectural, Engineering or related fields
• Minimum 8 years of related work experience and demonstrated competency (with at least 2 years of managerial / supervisory experience)
• Knowledge and skill in design thinking, change management, project management, process and technology adoption methodologies, would be a strong advantage
• Familiar with hospital operations
• Excellent communication and interpersonal skills and the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Familiar with AutoCAD, Photoshop and presentation software.

We are seeking an enthusiastic individual to join our Group Finance team. In this dynamic role, you will play a crucial part in overseeing our financial processes and systems. If you're ready to take on this exciting challenge, we'd love to hear from you!

Your responsibilities will include overseeing the collation and consolidation of monthly financials in Group Finance and maintaining the SAP (Systems, Applications, and Products) Business Planning and Consolidation Financial Consolidation System. You'll liaise with Ministry of Health Holdings (MOHH) on Group Organisation Structure and Chart of Account matters, including creation of master General Ledger (GL) accounts, Trading Partners and Cost Centres.

As the user system administrator of the Billing and Allocation system (BAM), you maintain the master data to support our central employment platform. Your expertise will be valuable in assisting with the migration of the BAM system to S/4HANA RISE, including User Acceptance Testing (UAT), and liaising with various stakeholders such as Synapxe, vendors and institution leads.

You'll have the opportunity to participate in the implementation of the S/4HANA Financial Management and Manufacturing (FIMM) project, including requirements gathering, UAT and liaising with Institution Finance for feedback. We'll also look to you to conduct reviews on accounting policies, initiate and drive continuous process improvements, internal controls and system enhancements.

Additionally, you'll take on the important role of secretariat for our monthly Finance Workgroup Meeting, helping to keep our team informed and aligned.

Job requirements:

• Bachelor’s Degree in Accountancy or Professional Accounting Qualification with at least 6 years of relevant experience
• Proficiency with Microsoft Office applications
• Ability to work in a dynamic and fast paced environment and manage cross-functional and institutional relationships
• Team player with the ability to work independently and handle tight deadlines
• Prior experience in a healthcare setting would be an advantage

Overview
The job-holder is responsible to provide personalised, specialised and cost-effective care to patients, in accordance to established hospital policies and procedures, standards of nursing care and practices. He/ She is responsible for the effective and efficient running of the ward/department assigned.

Job Responsibilities
Primary Responsibilities:
• Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice
• Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways
• Co-ordinates patients’ access and treatment sequence where required for the specialty
• Conducts teaching and counselling for patients and their families / carers
• Initiates and ensures implementation of discharge planning for patients
• Leads and participates actively in the review of patients with the multidisciplinary team
• Follows up on patients at NUH specialist outpatient clinics where appropriate
• Conducts specialty nurse-led clinic for patients and their families where needed
• Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery
• Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate
• Applies understanding of prevention of medico-legal issues in relation to patient care
Secondary Responsibilities:
• Acts as a resource person for clinical nursing matters
• Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs
• Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients
• Guides and develops specialty competencies of registered nurses
• Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff
• Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors
• Assists with nursing audits on nursing care standards
• Applies best evidence to practice
• Participates in research activities
• Undertakes quality improvement / research projects
• Participates in training / quality improvement / research committees
• Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students
• Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements
• Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician
• Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board.
• Technically skilled and competent
• Good interpersonal and communication skills
• Computer literacy skill – MS Word and PowerPoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

You will be assisting the Programme Director (Head of SingHealth Duke-NUS Lung Centre) and work closely with the Smoking Cessation champions and relevant stakeholders to facilitate and support the Centre’s projects and activities under the Smoking Cessation Programme. You will be involved in the development of business plans, promoting of the programme, budgeting, as well as resource planning and coordinating with internal and external stakeholders on project funding, compliance, and administration matters. You will also engage relevant industry partners to garner support for the development of new initiatives for the programme.

You will be responsible for managing and overseeing the day-to-day operations and administrative functions of SingHealth Duke-NUS Lung Centre. You will supervise and coach junior staff. You will also participate in tasks and activities which supports the goals of the programme and department.

Requirements

• Bachelor’s Degree in Business Management and any other relevant disciplines with at least 6 years of working experience in business development and 1 to 2 years of managerial/supervisory experience
• Prior experience in healthcare or science would be an added advantage
• Good knowledge of Microsoft Office applications
• Able to work independently and effectively in a team
• Strong interpersonal skills, communication (verbal and written) and presentation skills

As Senior Manager of Finance Operations, you will oversee the finance functions of Accounts Receivable, Accounts Payable, Fixed Assets and General Ledger. Your responsibilities will include budgeting and forecasting, as well as addressing tax and treasury related matters. You will play a key role in managing SingHealth Headquarters finance operations, working closely with internal stakeholders to provide financial and operational support and develop cost recovery strategies. Additionally, you will contribute to finance-related projects that support our organisation's goals.

This position offers an opportunity to make a meaningful impact in Singapore's largest public healthcare cluster.

Job Requirements:

· Bachelor’s degree in accountancy or equivalent, with CPA accreditation

· Minimum 10 years of relevant experience, with at least 4 years of experience in a managerial role

· Good understanding of statutory and accounting reporting requirements, tax regulations and guidelines

· Knowledge in SAP will be an advantage

· Proficiency with Microsoft Office applications

· Team player with the ability to manage cross-functional and institutional relationships

· Independent, self-driven with the ability to multi-task and meet tight timelines

· Analytical and meticulous

· Strong organisational and problem-solving skills

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be supporting Clinical Division Lead(s) in driving and coordinating the processes for researching and developing the new clinical care model and service plans, in particular new models of care which leverage digital and mobile care technologies.

You will contribute to the development and execution of the nesting plan, initiatives, and strategies for the new hospital. This role provides opportunities to work with internal departments and other key stakeholders to align development work plans to the hospital’s objectives. This cross-functional exposure will broaden your understanding of healthcare and position you for future growth.

You will also be providing secretariat support for meetings to support the above activities, as well as following-up on issues raised at meetings and assisting to coordinate follow-up actions until resolved.

Job requirements

• Recognised degree in any discipline with minimum 8 years of related work experience.
• Good background clinical knowledge with proven managerial/ supervisory experience in leading teams/projects.
• Familiar with data extraction from relevant healthcare-information systems or prior relevant work experience would be an advantage.
• Proficient with Microsoft Office applications.
• Team player, innovative, resourceful, and independent individual.
• Possess good analytical, strong communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When it is operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by leveraging innovative technologies in its care, journeying closely with patients and the community to lead healthier and more engaged lives, and being an employer of choice that empowers staff in their careers.

You will serve as a financial advisor to stakeholders, providing strategic analysis and support. You will also act as an advocate for changes, addressing queries and concerns to facilitate the successful establishment of EGH, including contribution to new projects, digitization efforts, and service enhancements.

Your responsibilities will include completing the monthly accounts closure, preparing and reviewing of the statutory accounts and schedules to meet statutory, tax and GST requirements. Additionally, you will also prepare and review the Funding Papers, obtain approvals from the relevant stakeholders and ensure timely and accurate reports in accordance with the submission schedule.

You will also be assisting in the synthesis of data and reports pertaining to sustainability efforts submitted by the stakeholders and preparation of the presentation materials.

• Bachelor’s degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent with minimum 8 years of related working experience
• Membership to professional body e.g., ISCA, ACCA is desired / preferred
• Team player with high level of integrity, responsibility, and trustworthiness
• Adept at handling complex, ambiguous, and challenging situations.
• Possess strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will collaborate with the clinical leads and planning teams to support the informatics requirements for ongoing operations and development of new services and capabilities, as well as to promote patient safety and increased productivity. Your responsibilities will include working with internal and external stakeholders to develop the informatics requirements in line with the development of hospital services and operational plans, coordinate workflow simulations based on various scenarios to test new models both virtually and on physical prototypes, develop procurement and resourcing plans to support assigned projects, and support operational readiness, activation and transition (ORAT) plan of the hospitals.

Additionally, you will supervise and ensure effective performance of staff, motivate, and manage staff in the delivery of services as well as to facilitate coordination meetings with various project stakeholders and the reporting to the Hospital Planning Committee.

Requirements

• Bachelor’s degree in Computer Science, Informatics or Engineering is preferred
• Minimum 8 years of related work experience, with at least 2 years in local hospital operations
• Knowledge & skill in project management, demonstrated proficiency in technology implementation strategies, would be a strong advantage
• Ability to manage a high performing team
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willing to think outside of the box
• Able to engage various stakeholders in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Action-oriented, highly motivated and target-focused

Overview*

Reporting to the Assistant Director, Ambulatory Operations, you will be responsible for facilitating and coordinating the management of medical specialty or departments. Key responsibilities include facilitating planning and development of clinical services, coordination in operational processes of the specialty/departments and areas assigned; and implementation of strategies and services with Clinical leads and/or HODs. The incumbent is specifically responsible for Dialysis Centre, Inpatient and Outpatient Peritoneal Dialysis services under Renal/Nephrology Departments.

Job Responsibilities*

You will be responsible for the following

Ensure department’s operational readiness

• Ensure adequate resources are provided for clinical services to perform to the expectations of patients and in alignment with Hospital’s business and financial objectives.
• Establish and update SOPs, downtime protocols and workflows in all areas of work related to renal services
• Troubleshoot and resolve operational, IT and administrative errors or issues
• Ensure department work with relevant stakeholders to manage customers’ feedback timely
• Prepare and participate in MACG’s pre-MOH inspection and MOH inspections/audits.
• Drive annual workplan and budgetary planning with multi-disciplinary team

Identify opportunities to implement or facilitate strategies with Clinical Services Director and Clinical Leads to achieve mission of the Hospital

• To drive and lead discussions, open communications and teamwork across multi-disciplinary teams
• Provide guidance and directions in management, planning, coordinating and executing strategies and workplans.
• Timely and successful implementation of new services/workflows and improvement initiatives in department.
• Participate in discussions and campus planning for new Integrated General Hospital (IGH) campus

Administration of relevant renal programmes and initiatives

• Provide renal counselling and case management for early and advanced chronic kidney disease (CKD) patients
• Coordinate with MSWs to facilitate subsidy application for patients who need financial assistance
• Facilitate interim haemodialysis (HD) placement at external Dialysis Centre (DC) by working with external DC, patients/caregivers and MSWs
• Oversee Peritoneal Dialysis (PD) claims for newly initiated PD patients.

Staff Management

• To orientate and induct new staff in department
• Facilitate staff in developing relevant skillsets and competencies; and maximize their potential in their respective area of work
• To keep competency checklist updated
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements*

• 3 to 5 years of working experience in healthcare or service industry preferred.
• Degree in any discipline
• Strong communication, problem solving, presentation, negotiation and interpersonal skill
• Strong team-player, good analytical and organization skills
• Ability to multi-task and work under tight timelines
• Independent worker, with strong initiative and self-motivation.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Embrace continuous improvements, innovation and changes.
• Proficient in SAP and MS Office applications such as Words, Excel and Power Point

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply

Reporting to the Chief Human Resource Officer, you will partner leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources. You will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation

Job Responsibilities

You will be responsible for the following:

Business Support

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead in AH Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team to support the Hospital Planning Committee (HPC) in the planning, coordination, development and management of Eastern General Hospital and Eastern Community Hospital (EGH Campus). You will support the Deputy Director (Hospital and Services Planning) to ensure that the execution, budget and quality of the development are in accordance with the established program, which includes end-user briefs, operations requirements, systems design with technology partners, guidelines and project timelines. Additionally, you will facilitate workshops, coordination meetings with various project stakeholders and reporting to HPC.

Job requirements

• Bachelor degree in Architectural, Engineering or related fields
• Minimum 8 years of related work experience and demonstrated competency (with at least 2 years of managerial / supervisory experience)
• Knowledge and skill in design thinking, change management, project management, process and technology adoption methodologies, would be a strong advantage
• Familiar with hospital operations
• Excellent communication and interpersonal skills and the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Familiar with AutoCAD, Photoshop and presentation software.

You will provide support to the Innovation Council and coordinate with Priority Area Leads to drive healthcare innovation efforts across the Academic Medical Centre (AMC), fostering partnerships between internal stakeholders and external partners to build a sustainable platform for sharing and learning. As part of the Academic Medicine Innovation Institute (AMII) secretariat team, you will plan and facilitate the key meetings of AMII. You will lead the preparation of the meeting materials and ensure timely monitoring, reporting and updating of the progress of AMII projects and initiatives to the Senior Management and other key stakeholders.

You will also be involved in the coordination, planning and organisation of AMII key events, such as the annual Innovation Retreat and Workshop. Additionally, you will maintain the repository of innovation projects by coordinating with the relevant offices to compile and update project information. You will be responsible for keeping an up-to-date record of AMII’s innovation resources, including assets, capabilities, programmes and partnerships and ensure that the information is up to date.

As a secondary role, you will support the planning and execution of cluster-wide innovation grant calls.

Job Requirements

• Bachelor’s Degree in any discipline, preferably with good honours
• 6 to 8 years of relevant experience, preferably in healthcare management, innovation funding, or any other innovation-related fields
• Knowledge of healthcare innovation processes
• Experienced at stakeholder management and partnering
• Experienced in grant administration and organising webinars
• Experienced in using data visualisation tools
• A professional team player who can facilitate discussions among different stakeholders and drive shared goals
• Adept at handling complex, ambiguous and challenging situations
• Comfortable working in a fluid environment and a growing organisation
• Excellent communication and interpersonal skills

We are looking for a Health Services Manager to work under the supervision of the Managing Director or designee in providing comprehensive assessment and improvement to our clients' health and wellness.To be successful as a Health Services Manager, you should have an optimistic disposition, good conflict resolution skills, and possess the ability to effectively communicate.

Domains of Practice:

Competency with Practice Parameters and Clinical Guidelines for Chronic Illnesses Management

• Domains of practice include all of the elements of the Health Coach role.
• Demonstrate familiarity with pathophysiology, epidemiology, and clinical guidelines for chronic illnesses and treatment options.
• Evaluation/Management of Chronic Illnesses
• Competent with specific clinical assessment using standardized diagnostic tools
• Monitor patient adherence to prescribed health plans.
• Collect, analyze and integrate patient information.
• Coordinate out of centre diagnostic testing and therapeutic modalities.
• Implement and follow-up on physician orders.
• Communicate effectively and professionally with the clients’ healthcare team regarding new or continued symptoms, health plans’ concerns or management of optimal care.
• Develop programs and provide education to assist clients with health plans compliance including how to track health improvement indicators.
  Discuss equipment/supply replacement schedule.
• Comprehensive Understanding of Teaching and Motivational Skills
  Apply principles of motivational teaching to facilitate patient self-management.
• Use a variety of communication and teaching techniques to optimize client education and motivate self-management.
• Encourage family participation with clients’ health plan.
• Promote community education on lifestyle medicine.

Program and Business Management

• Maintain accurate, pertinent, accessible, confidential and secure client records in accordance with privacy and security standards.
• Ensure client records contain documentation of all client interactions.
• Manage client outcomes database.
• Provide oversight of other health coaches.Develop and implement quality assurance/improvement activities and staff training.
• Participate in professional development activities.
• Increasing company’s caseload through long-term relationship building with client organisation, referral sources and targeted community.

Service Management and Essential Skills

• Maintain proficiency in the domains of practice of the Health Coach.
  Comply with professional standards of conduct.
• Maintain current CPR or BLS certification.
• Demonstrate proficient use of medical terminology.
• Demonstrated advanced knowledge of the pathophysiology of metabolic syndrome and associated comorbidities.
• Demonstrate effective client assessment techniques.
• Perform database management.
• Demonstrate computer skills appropriate for the position.
• Demonstrate effective written and verbal communication skills; age-specific competencies.
• Demonstrate appropriate social skills; cultural competency.
• Demonstrate customer service skills; cultural competency.
• Demonstrate critical thinking and ability to work collaboratively with other healthcare providers.
• Develop and implement policies to maintain the privacy and security of client information.
• Adhere to company policies related to quality assurance, clinical procedures and emergency preparedness and safety.
• Demonstrate ability to manage health coaches.
• Assist the Directors in all aspects of company operations.

Education and/or Experience

• Successful completion of health coach program / nursing diploma or degree / biomedical science diploma or degree with a minimum of three years experience in the health and wellness profession.

Remuneration / Incentives

• Basic Salary with incentives
• Medical and Hospitalization Benefits
• Performance Bonus
  

• Oversee day-to-day operations, including production, logistics, and customer service.
• Manage resources, including staff, equipment, and materials.
• Develop and implement operational policies and procedures.
• Monitor and analyze operational performance, identifying areas for improvement.
• Ensure that products and services meet or exceed customer expectations.
• Collaborate with other departments to ensure seamless operations.
• Prepare and present operational reports to senior management.

You will assist with managing the financial aspects of the Regional Health System (RHS) programmes. You are responsible for the submission and monitoring of Ministry of Health (MOH) and other external programme fund utilisation and is required to liaise with external parties, such as Agency of Integrated Care (AIC). You will monitor and manage the Population Health funding and support the administration of research grants for the Centre for Population Health Research and Implementation programme. You will ensure that funding is disbursed in a timely and accurate manner as well as to collate and review budget requests for RHS programmes.

In addition, you will work closely with institutions to review the consolidated submission of reports to external agencies and provide advice to institution on finance-related matters and harmonisation of finance processes for RHS programmes/research grants. You will also support the cost and funding allocation as well.

You will review the funding for RHS programmes/research grants and ensure financial sustainability. You will support the preparation of financial analysis for new programmes, as well as set-up workflows for submissions, claims and reimbursements with the funding agency. You will provide business insights through regular management reports as well as coordinate and manage the review of internal controls and RHS programmes/research grants audits.

You will review and establish standard operating procedure (SOP) for RHS finance policies and support the consolidation of the annual RHS cost center budgets including analysis for management review and tracking of the expenses incurred.

Job Requirements

• Bachelor’s Degree in Accounting or Professional Accounting Qualification (CA preferred) with at least 8 years’ experience in Accounting/Finance. Experience in healthcare setting is preferred.
• Proficient with Microsoft Office applications
• Possesses strong communication and interpersonal skills with the ability to get buy-in from stakeholders
• Team leader and player with the ability to manage cross-functional and institutional relationships
• Adept at handling complex, ambiguous and challenging situations
• Excellent organisational and prioritisation skills
• Systematic and meticulous in work
• Independent worker with the ability to handle tight deadlines.

Manage service point operations assigned

• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Clinic Nurse Manager, Clinicians, Allied Health Professionals and other stakeholders to solve system and process problems.
• Ensure that system and processes are in accordance to SOP to create a positive experience for patients along the continuum of care.
• Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Ensure that workflows for new and existing services are reviewed, optimised and streamlined.

Partner Head, Ops & Admin in achieving patient / caregiver satisfaction targets

• Responsible for devising innovative services to continually improve service levels and delight patients.

Involvement in Campus development workshops and planning.

• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out clinical service plans in consultation with clinical chiefs to ensure that goals are met.
• Manage Service Associates (SAs) providing services in service points, as the Reporting officer
• Ensure that SAs receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff engagement, recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired patient / caregiver and service outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems

Participate in committees and other tasks as assigned.

Requirements
• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry

• Healthcare operational experience will be advantageous

• At least 4 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact [email protected] to understand more on the role. Please indicate the position that you are interested in the subject heading

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

Deliver efficient and effective HR operations, by implementing processes and systems that support HR polices and initiatives. Develop communications materials and plan the engagement sessions to ensure changes are well implemented. Guide and train relevant team members.

Job Responsibilities

• Lead HR operational activities, guide, train and develop the team on the daily activities of the HR operations team.
• Implement new company policies and develop processes and systems that support HR operations’ needs.
• Design, monitor, and improve HR processes, policies, and technologies regularly from a peoplecentred perspective.
• Develop training materials, communications plan and engage with all stakeholders to ensure changes are well implemented.
• Be a point of contact for employees in the business and provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Lead and/or participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed.

Requirements

• Degree in Human Resource Management or equivalent from a recognized university.
• Sound knowledge of Employment Act and Labour Laws.
• Prior experience in HR operations and generalist work is required.
• Critical thinker and process-oriented.
• Strong interpersonal and communication skills.
• Resourceful and self-motivated.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.