Total 3,646 Manager operations advisor job vacancies in Singapore

• must have full experience with our signature dishes, from preparation to ready to serve.
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

✅ UP $4500

✅ 5.5 Days

✅ 8am - 5pm

✅ Geylang Bahru

Responsibilities:

• Transfer, sending and oversees funeral process
• Prepare monthly schedule for ground staff
• Supervise the operations team and ensure staff comply to company's policies
• Assist HR department in employment of talents

Requirements:

• Minimum GCE 'O' Levels or above
• Minimum 2 Years of Experience in Management

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

CORE RESPONSIBILITIES:

• Plan and set sales forecast / profit projection for the business units to meet financial objectives
• Discuss sales strategies and stores’ sales achievements with the retail team personnel
• Responsible to track sales performance of all business units, carry out necessary follow-up checks on stores’ weekly performance, and ensure monthly sales targets are met
• Prepares monthly, and other relevant sales reports, with analytical details
• Prepares annual sales targets for the stores based on the sales information provided
• Overall-In-Charge of all stores in Singapore and Kuala Lumpur under 3 different retail concept, including manage the opening of new retail stores
• Responsible for visual merchandising display, ensure replenishment all stores are fulfilled, and the retail stores do not stray from the brand’s guidelines
• Innovate, recommend, set and implement Customer Service Standards to improve operational processes, coach & motivate retail staff to achieve targets and standards
• Review, improve and ensure Standard Operating Procedures (SOP) for all business units for a better working environment and effective team
• Yearly review of operations and perform benchmarking exercise against similar in the retail industry
• Work with the retail team and merchandising personnel to project inventory levels and orders
• Ensure that stock losses are kept to a minimum level set by the management, inventory count is done accurately, and the set procedure is followed
• Co-ordinate and work closely with other HOD’s (merchandising, marketing, logistics, creative) to resolve operations matters including customers’ feedbacks and complaints and increase sales through effective marketing programs
• Co-ordination with contractor on store renovation, maintenance, and re-instatement
• Build good rapport and maintain good working relationships with all external landlords, suppliers, and other parties
• Responsible for all daily operations of the business units, including manpower planning & control, good house-keeping standards, and other operational issues
• Conduct monthly store’s meetings to ensure new procedures, practices and updates are communicated and discussed during such meetings
• Work closely with HR Department in developing a systematic training plan for all retail employees that includes sales, customer service, product training (basic & updates), etc.
• Ensure all staff are given sufficient training for career progression (e.g. management skills; numerical training skills, etc.) and adequately trained in sales processes, there are follow-up after training by the relevant stores in-charge for their staff, and all training documentation file in orderly manner
• Work closely with HR Department for manpower planning, recruitment, selection, & retention of staff to meet operational requirements, and staff’s compensation and benefits including commission programme
• Plan and structure current work scopes
• Daily review of the sales targets and development, and month-to-date sales against targets on a bi-weekly basis
• Identify inventory or operational issues at the corporate level that may have impacted sales, discuss and develop solutions
• Manage the retail managers’ career development; yearly review/appraisal
• Work closely with marketing & merchandising departments for launches and repositioning of the brands
• Work closely with retail managers & marketing department to develop promotions and events
• Ensure that retail supervisor work closely with the mall management to maximize the benefit of any mall’s events and sales

JOB SPECIFICATIONS:

• Min. Diploma / Degree in Retail Operations Management / Business Administration or equivalent
• Minimum 5 years of experience in relevant industry (retail / distribution) and managing multiple brands and stores
• Reading and verbal fluency in both Mandarin and English is a prerequisite
• Proficiency in Microsoft Office applications
• Highly customer service centric with ability to well interact with customers
• Excellent interpersonal communication skills, analytical, report-writing skills, strong leadership to manage team and communicate effectively with all levels of people
• Strong problem solving skills, result oriented, adaptable, self-driven, team player, resourceful & meticulous, with a keen-eye for details and hands-on person
• Able to excel under pressure, multi-tasks, handle tight deadline and well-organized
• Candidate with more experienced will be qualified for a Senior Manager Role.

IT Operations Manager (SDLC/ High Bonus / IT Application/ MNC)

• Basic salary + High Bonus + Attractive Benefits (depends on experience)

• Good career progression

• Candidates with relevant experience will be considered for the Project Manager / Senior Project Manager position

Responsibility:

• Oversees all aspects of the assigned project throughout project lifecycles to ensure completion within the defined scope, quality, and time and cost constraints.
• Leads multi-disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful projects.
• Identify, manage and track issues, risks and dependencies that affect the delivery of the project outcome.
• Other duties as assigned or requested

Requirement:

• Min Diploma / Degree in Computer Science/ Information Technology or equivalent
• Experience in project management, stakeholders/ vendors/ user management
• Possess leadership qualities and strong interpersonal skills with the ability to work with different groups of stakeholders.

How to apply

Interested candidates who wish to apply for the post, you may send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ooi Chuan Yi (Jacky)

EA License | 14C7092

EA Registration Number | R1871737

• Manage overall operations and is responsible for the effective and successful management of employees, productivity, quality control and safety measures as established and set for the company.
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations
• Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems.
• Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with insurance, Dormitory, utilities, and local government agencies.
• Lead project management on site, providing overall direction.
• Review all service reports and approve all operational invoices to ensure they are submitted for payment to the relevant financial department.
• Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, maintenance & technical issues.
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Requirements

• Master's degree in management or related field.
• Proven track record in project management.
• Minimum 5 years of project management
• Strong leadership skills with the ability to effectively manage teams.
• Excellent communication and interpersonal abilities.
• Proficiency in project management software and tools.
• Ability to effectively manage budgets and control costs.
• Problem-solving skills and attention to detail.
• Ability to adapt to changing project requirements and environments
• Able to work on rotating work shift / split shift within a week.
• Should be available on emergency service call 24/7.

We regret that only shortlisted candidate will be notified.

• Well Established Company
• Basic $2500 - $3000 + Allowance + OT + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• 12 Hours Rotating Shift

Job Responsibilities:

• To ensure smooth operation of the incinerators and boilers and wastes are treated to the maximum capacity
• To maintain the machines and equipment with running condition in order to avoid unnecessary shut down
• To patrol and check the plant machines, equipment according to check-list and monitor safety rules & regulations standard and housekeeping standard
• To submit shift operation data and relevant reports to the Manager
• To plan and work out the maintenance plant shut down schedules
• Other ad-hoc duties as assigned

Requirements:

• Nitec / Diploma in Engineering or Degree in Mechanical Engineering / Chemistry or equivalent
• At least 1 year of relevant working experience
• Able to perform 12-hr rotating shift

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Collaborate with the Regional Retail Operations Manager and Area Manager to develop the Strategic Business and Financial Plan for Singapore, focusing on enhancing retail productivity, profitability, KPI growth, CRM, and consumer service excellence across all Singapore Retail stores.
• Creating and organizing weekly and monthly performance reports promptly and ensuring timely follow-up on any outstanding issues.
• Supervise team communication with stores and regional partners regarding inventory requirements, stock allocations, delivery pre-alerts, and operational standards.

Requirements:

• GCE O level and above
• At least 5 years of experience in Sales and Retail Operations management.
• Proficient in MS Excel and Retail POS

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Collaborate with the Regional Retail Operations Manager and Area Manager to develop the Strategic Business and Financial Plan for Singapore, focusing on enhancing retail productivity, profitability, KPI growth, CRM, and consumer service excellence across all Singapore Retail stores.
• Creating and organizing weekly and monthly performance reports promptly and ensuring timely follow-up on any outstanding issues.
• Supervise team communication with stores and regional partners regarding inventory requirements, stock allocations, delivery pre-alerts, and operational standards.

Requirements:

• GCE O level and above
• At least 5 years of experience in Sales and Retail Operations management.
• Proficient in MS Excel and Retail POS

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

About the Company:
Our client has been in the supply chain business, serving the defence & government sectors, as well as commercial industries. The company offers end-to-end, integrated, and secured logistics services including sourcing and procurement, ordering and inventory control, acceptance, and quality control.

Job Summary:
As the Retail Operations Executive, you'll play a pivotal role in planning and implementation of retail operations, overseeing the end-to-end processes of the company's retail outlets. Your primary focus will be on optimizing sales performance, service delivery, and customer experience. You'll lead initiatives to innovate and enhance company's retail business while ensuring seamless operations across all channels.

Responsibilities

1. Deliver Operations Excellence:

• Research new store concepts and technologies, understand customer needs, to enhance sales channels.
• Monitor and manage order fulfilment processes to ensure timely delivery for in-store customers and online platforms.
• Train staff on adopting new technology and sales approaches.

2. Deliver Service Excellence:

• Maintain service standards and streamline processes to meet customer demands.
• Maintain strong relationships with customers through knowledge sharing and excellent service.

3. Manage Retail Operations:

• Monitor KPIs and analyze sales performance, making data-driven decisions.
• Develop resource planning strategies to support business activities.
• Implement operational improvements based on performance measures.
• Ensure compliance with corporate social responsibility and environmental protection policies.

4. Perform Safety and Health Tasks:

• Manage workplace safety and health activities to ensure compliance.
• Conduct risk assessments and address safety hazards.

Requirements

• Diploma / Bachelor's degree in Business Administration or related field.
• Proven experience in retail operations management.
• Strong analytical and problem-solving skills.
• Excellent communication and customer-oriented.
• Knowledge of inventory stocktaking procedures is an advantage.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

**We regret to inform that only shortlisted candidates will be informed.**

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the team

Business Platform Product Operation team is devoted to enriching BytePlus cloud business models and continuously helping enterprise customers adaption the cloud to improve their business innovation, reduce their cloud cost and better experience. You can help us to achieve our mission.

Responsibilities:

- Provide operation support to sales teams, end customer and service teams during end to end customer journeys, facilitating user acquisition and great user experience, including user center and product console

- Develop high quality platform related knowledge, including help documents, guidance, video and other types of knowledge transfer.

In charge of training for both internal and external users.

- Capture, consolidate and validates functional requirements from different teams and users.

- Develop and maintain project plans for cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery

- Lead alignment with stakeholders, including but not limited to business owners, engineers and designers on prioritization and changes to the website

Qualifications

- Bachelor degree or above, at least 3 years working experience in product management

- Experienced in business requirement analysis and system design of cloud commercial supporting platform (ordering, payment, invoice or contract, etc.)

- Proven product and project management skills

- Strong interpersonal, organizational, and collaboration skills

- Proficient in English and Chinese (spoken and written) as this role will work closely with external stakeholders

- Strong cross-cultural awareness and effective collaboration with global teams

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

B1G1 is a global Social Enterprise Movement headquartered in Singapore. We work with businesses around the world, helping them create a great difference in our world and in their businesses too. B1G1 Members have already created more than 340 million giving impacts. Together, we’re living this belief: B1G1 gives businesses the power to change lives.

We are now seeking a senior executive with strength in organisation development, who has the experience in taking the company from 10-15 employees (a start-up phase) to 30+ team in a 2-3 year period. If you’re the right person, you’ll love guiding the start-up team to flourish into a well-structured scalable structure by rolling up your sleeves and implementing robust systems and processes in a wide area of operations in a B2B tech-based (yet philanthropic) business.

This is not a conventional job. If you are the right person, you’ll love being part of our focused, dynamic team as we achieve our shared goals. We work with people who want to live their lives doing meaningful work and making a real difference in our world.

Responsibilities

Reporting to the CEO, the Head of Operations holds strategic accountability over business operations at B1G1. Overseeing and working closely with Finance and Operations teams, this position requires strong leadership, strategic direction to drive engagement, performance and nurture the culture across B1G1. You’ll work closely with the CEO to maximise B1G1’s global potential and realise the company’s strategic goals and growth.

The Head of Operations is accountable for optimizing operating capabilities and capacity, implementing systems to ensure the effective and successful management of operations, locally and globally. This role is also accountable for the overall success of the people operations, implementing best practices and delivering an organizational development plan for the scaling of the company.

This role will allow you to apply your passion for strategy and organisational growth, whilst at the same time affording you the opportunity to work side-by-side with your team to deliver on some key operational imperatives. You can roll your sleeves up and contribute in a hands-on manner, using this as an additional way in which to engage and win the heart’s of the team members.

For the full details on the roles and responsibilities, please refer to this document: https://drive.google.com/file/d/1npdG5QsVoJEB87Vg5n8f81uf2DNOKQ7_/view?usp=sharing

Qualifications

EDUCATION AND QUALIFICATIONS

• Fluent and articulate English speaker
• Degree in Business, Finance, Legal or relevant fields. MBA Preferred
• Additional qualifications in leadership programs are also favoured

SKILLS AND EXPERIENCE

• Possess strong skills and capacity to “manage up”, gathering insights and wisdom at the operational level and clearly communicating to the CEO and senior leaders (and Board members) what is required of them to ensure overall growth and success
• 10+ years of experience in managing business operations.
• 5+ years experience across strategic, operational and people leadership roles.
• A solid understanding of general finance, budgeting, balance sheet and cash-flow management.
• Demonstrated exceptional business acumen and proficiency in modern business operations, systems and software to utilise and analyse data.
• Ability to negotiate and build strong trust among all levels of management and executives.
• Outstanding leadership skills with demonstrated ability to lead, manage and inspire high performing teams.
• Demonstrated ability to guide, influence, and work collaboratively with a team of multi-disciplined professionals and a wide variety of stakeholders.
• Excellent problem-solving, decision-making, project management and negotiation skills.
• Strong written and verbal communication skills with excellent ability to build rapport with a varied audience.
• A passion for a fast-paced and at times, unpredictable environment through a dynamic growth phase.
• Ability to work under pressure, move quickly and be ok to test and challenge the status quo.

Again, for the full details, please refer to this document: https://drive.google.com/file/d/1npdG5QsVoJEB87Vg5n8f81uf2DNOKQ7_/view?usp=sharing

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Specific Accountabilities

• Responsible for operations and SLA performance across region
• Responsible for establishing and maintaining positive customer relationship within region
• Maintain an overview of the regional account status and report as required
• Partner with all pertinent internal country organizations, divisions and Business Units to ensure aligned business development, and consistent service and growth
• Manage autonomously complex and routine projects (e.g. Road-Map development, Best-Practices Drive/Solution Design, Business Intelligence) both related to the Global Account
• Support internal and external contract negotiations.
• Bring in continuous improvement initiatives. Do things different & challenge the status quo
• Manage budgets across sites and region
• Setup & run escalations, internal & external communication procedures on all levels
• Ensure timely and correct billing across all operations
• Support Global Business Development in new business opportunities
• Conduct external business review meetings covering e.g. service performance, business trends, opportunities
• Ensure compliance to internal and external processes
• Establish and continue leadership of a functional regional and local account management team

Skills Required

• Ability to build and drive high performance teams through empowerment and accountability supported by clear communication & visibility
• Translating objectives into clear plans for execution with commitment and governance
• Ability to engage with frontline
• Excellent Project Management and Business Process modelling skills
• Excellent interpersonal competencies; customer centric approach and cultural sensitivity
• Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines

Experience And Qualifications

• Solid and proven operational experience in CL: 10+ years
• Documented successful leadership experience
• Bachelor's degree in business administration, engineering, logistics and supply chain, or a related field; or professional certification such as MBA, PMP, Six Sigma, or Lean Certification is preferred

Why DB Schenker?

• Competitive salary package
• Opportunities for career growth and development, both locally & internationally
• Supportive and collaborative team environment
• Access to company-wide training programs and initiatives

Job Description:

The Operations Manager of the SGA will lead the operations team of the SGA Secretariat, reporting to the General Manager. He/she will work closely with the General Manager to execute strategic direction, oversee day-to-day operations, and drive initiatives that contribute to the growth and development of golf in Singapore. This role is pivotal in shaping the future of the organization, enhancing its operational efficiency, and achieving its mission.

Key Responsibilities:

1) Operational Leadership:

- Lead the Secretariat to ensure efficient and effective operations in all areas of SGA operations including

tournaments/events, marketing, community engagement, golf development, high performance.

- Review and streamline processes to improve organizational efficiency and productivity.

- Monitor the implementation of programs, initiatives, and projects to ensure they align with strategic

objectives.

2) Stakeholder Engagement & Strategic Partnerships:

- Build and maintain relationships with key stakeholders, including government bodies, golf clubs, sponsors,

partners, and the golfing community.

- Work with the General Manager to identify and cultivate strategic partnerships that enhance the SGA's ability

to achieve its mission and goals.

3) Financial Management:

- Collaborate with the General Manager and finance team to develop and manage the organization's budget.

- Oversee financial performance, including revenue generation, cost control, and financial reporting.

- Identify opportunities for revenue growth and diversification.

4) Governance and Compliance:

- Ensure compliance with all relevant regulations, laws, and governing documents.

- Work closely with the General Manager and Finance Manager to facilitate effective governance practices.

Qualifications:

- Proven leadership experience in a senior executive role, preferably within a sports or non-profit organization.

- Bachelor's degree in business administration, sports management, or a related field preferred.

- Strong operational planning and execution skills.

Job Description:

• Assist P&L Head to oversee, plan and manage daily logistics, warehousing, and transportation operations
• Perform continuous improvement activities on outbound/inbound logistic flows, cost savings and operational efficiencies
• Lead periodical stock take /cycle count, inventory adjustment and handle claim documentation on cargo damaged etc.
• Prepare management reports to ensure that the management has the relevant information needed to support strategic decision-making
• To oversee the warehouse safety to provide a safe and clean workplace for employees
• Ensure timely and accurately billing to customers
• Any other ad hoc assignment as assigned by the Management

Job Requirements

• Minimum Certificate or Diploma in Supply Chain / Logistics Management or Operations Management
• 5 to 8 years of 3PL / Logistics experience with at least 3 years in managerial/supervisory position
• A multi-tasker with strong initiative and self-motivated with good learning mindset
• Proficient in Microsoft PowerPoint and Excel with data manipulation skills ability
• Understand WMS, TMS, OMS
• Trained in 5S, Kaisan, TQM and/or other productivity management system
• Able to handle basic project and account management
• Able to work in 3D environment

Location: 70 Alps Avenue, Singapore 498801

Why DuPont?

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter!

Get to know our Purpose and make it yours by bringing innovations to market and give back to communities in which we work and live. Get to Experience a collaborative environment where teamwork is celebrated with flexibility and inclusivity. Have the Opportunity to build a rewarding and fulfilling career.

About the Role

You will be responsible for the the Regional Integrated Operations Supply Chain functions and subsequent performance of the Asia Pacific Supply Chain team in support of the Business. You will need to drive growth and footprint strategy in the Asia Pacific CMPT Operations, Revenue & Earnings performance, Integrated Operations KPI tracking & improvement, Automation Strategy & Execution.

You will be accountable for planning and scheduling of raw materials, intermediates and finished goods for the global business. Be a major facilitator of the Integrated Business Process meetings and maintains close communications with several different teams within the business.

You will be trusted for the Operational Excellence in response time and service to external and internal customers, growth and continuous improvement including communication with Sales, Customer Service, and Product teams. Assist sites with efficient collaboration and mutual support with leveraged groups including EHS, Quality, Logistics and Procurement.

You will also be responsible for Core Values performance including Safety, Environmental, Health, recordable and reportable injuries, incidents and deviations for the Asia Pacific CMPT facilities.

KEY RESPONSIBILITIES

• Define strategic directions and design of the Asia Pacific region CMPT end-to-end supply chain to achieve the customer service level objectives of the business.
• Accountable for receiving the unconstrained demand plan, translating it into a supply plan and identifying constraints and communicating the plan to the manufacturing organization for execution.
• Accountable for raw materials ordering as well as managing risk associated with raw materials suppliers.
• Responsible for mitigating risk of inventory obsolescence by evaluating aging and blocked inventory and performing a root cause analysis in cases of expired inventory to prevent similar issues from happening in future.
• Responsible for consistently monitoring performance metrics and identifying opportunities to deliver an improved competitive advantage.
• Provide oversight to the Master Planners, Master Schedulers, Asset Schedulers, Material Planners at the Asia Pacific Region plants and Site Leaders of the Asia Pacific Region CMPT business.
• Assessing material information flows across the supply chain at tactical and/or strategic levels.
• Facilitating black belts projects to make the end-to-end supply chain processes more efficient.
• Managing the rules for abnormal demand, supply issues, and customers' requirements outside the capability of the supply chain to deliver.
• Providing inputs in the demand planning process and representing the Asia Pacific Region manufacturing facilities in that supply constraints.
• Accountable to the overall Core Value performance of the end-to-end supply chain organization within the Asia Pacific regional footprint.

EDUCATION, EXPERIENCE, QUALIFICATION

• Minimum of 12 years of relevant experience
• At least 6 years in an operational leadership role and ideally 6 years of supply chain experience
• Certified and active Six Sigma practitioner
• University degree in Engineering or a related discipline
• APICS CPIM Certified
• Large Project/Program Leadership
• Customer Focus/Market Responsive Awareness
• Driving results through personal accountability, especially through the use of teamwork, partnerships and collaborations
• Sensitivity to and the ability to work and lead effectively in an international and culturally diverse environment. Astute in the ability to lead virtual teams
• Proven track record in effective implementation of strategic plans

Job Description

• Design, develop and implement the specific goals, policies and strategies for the department to achieve and maintain high standards, quality and maximum profitability for department
• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
• Establish F&B outlets for the Hotel, including the food, beverage and service offers at the Hotel in the form of menus, recipes, entertainment programme and price lists
• Provide leadership decisions to ensure the timely, correct, safe, effective and efficient purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems (e.g., manning, furniture, fixtures, equipment, records, customer and competitor information and database) used by the department such that the brand promise is kept and that the Hotel’s policies and procedures are adhered to
• Prepare and present monthly management report

Requirements

• Proven food and beverage management experience
• Customer oriented approach
• Critical thinker and problem-solving skills
• Good organizational and time-management skills

Job Summary:

The role is with a retail clothing firm who prepares to launch in Singapore, we are seeking a dynamic and strategic-minded Head of Operations to lead the operational aspects of the business. This pivotal role involves overseeing the entire operational framework, from supply chain management to store operations, with a focus on efficiency, quality, and customer satisfaction. The ideal candidate will possess a proven track record in retail operations, strong leadership skills, and a deep understanding of the Singaporean market dynamics.

Key Responsibilities:

Operational Strategy Development: Develop and implement comprehensive operational strategies aligned with the organization's goals and objectives. This includes setting operational KPIs, monitoring performance metrics, and making data-driven decisions to drive continuous improvement.

1. Store Management: Oversee the day-to-day operations of retail stores, ensuring smooth functioning in areas such as inventory management, staffing, customer service, and sales performance.
2. Team Leadership: Provide strong leadership to the retail operations team, including store managers and other staff members. Foster a positive and collaborative work environment, set clear expectations, and provide guidance and support as needed.
3. Performance Monitoring: Establish systems and processes for monitoring and evaluating the performance of retail locations. Analyze sales data, operational metrics, and customer feedback to identify areas for improvement and implement corrective actions.
4. Inventory Management: Develop and implement effective inventory management strategies to optimize stock levels, minimize shrinkage, and ensure timely replenishment of products. Work closely with vendors and suppliers to maintain strong relationships and negotiate favorable terms.
5. Compliance and Safety: Ensure compliance with all relevant regulations and standards, including health and safety regulations, labor laws, and company policies. Implement measures to maintain a safe and secure environment for customers and staff.
6. Budgeting and Cost Control: Develop annual budgets for retail operations and manage expenses to ensure cost-effectiveness. Identify opportunities to reduce costs and improve efficiency without compromising on quality or service standards.
7. Cross-functional Collaboration: Collaborate with other departments such as marketing, merchandising, and finance to ensure alignment and coordination of efforts. Participate in cross-functional projects and initiatives to support the overall success of the organization.

Qualifications and Skills:

• Retail management, or a related field.
• Proven experience in retail operations management, with a minimum of 4 years in leadership role.
• Strong understanding of retail industry trends, best practices, and technologies.
• Excellent leadership, communication, and interpersonal skills.
• Experience working with cross-functional teams and fostering collaboration across departments.
• Strong commitment to customer service excellence and brand integrity.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy.
• We regret that only shortlisted candidates will be notified.

EA Registration No.: R1102810 (Vineet Goindi)

EA License No.: 24S2132 (Flare Consulting Pte Ltd.)

Twenty Loaf Toasties is a new brand under our Bee Cheng Hiang Group, where we are dedicated to serving customers our exceptionally yummy Toasties. We are looking for a passionate individual to join us on an exciting and rewarding journey in growing our new and expanding business unit.

Job Description:

• Support the overall kiosks daily operations and ensure the highest service and product standards are met to consistently exceed customers' dining experience expectations
• Establish operational strategies to meet quality and customer service standards
• Plan, execute and participate in promotional and marketing campaigns (such as expo/popups events etc)
• Create and maintain Standard Operations and Procedures (SOP) for the F&B business, including F&B administration and food safety hygiene practices.
• Provide solutions and alternatives to overcome operational challenges
• Responsible for the business performance, financial and budget planning
• Responsible for the setting up of new kiosk locations
• Oversee all staff-related matters including such as hiring, training, performance management, and disciplinary matters

Job Requirements:

• At least 3 years of managerial experience in F&B operations
• Experience in managing budgets, stocks and cost control
• Able to facilitate and orchestrate resources cross-functionally to support business development activities
• Able to lead and motivate the team to achieve goals with a hands-on approach
• Strong business acumen, critical thinking and analytical skills.
• Possess strong interpersonal skills with a strong customer-centric mindset
• Proficient in MS Office
• Able to work independently and under pressure
• Able to work on weekends/PH when the need arises

Ops and Admin

• Work closely with various Programme Leads to provide the required ops and admin support to ensure smooth running of the programmes
• Liaise with internal stakeholders such as Ambulatory Services, Inpatients Ops and Nursing teams to setup and implement relevant workflows
• Provide support to Programme Leads on budget, timeline and reporting to management
• Provide secretariat and administrative support for related meetings as assigned. This includes minutes taking, preparation of slides, record keeping etc

Secondary Responsibilities:

• Handle basic HR matters such as coordination of staff appraisal and promotion cycle for department
• Provide cross-coverage for Community Ops team
• Any other duties, as assigned

Requirements:

• Min Bachelor Degree in Any Discipline
• Excellent interpersonal and communication skills.
• Strong analytical skills, good time management and result orientated
• Good team player and able to work cohesively in a team.
• Effective problem solving skills.
• Excellent IT skills in areas such as Microsoft Office applications.

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading:

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Contract Duration: 12 Months
Working Location: Changi
Working Hours: Normal Office Hours (with 24/7 standby) - will be compensated by time off and support remotely.

We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT operations excellence for our airport. The candidate will be responsible for technical assessment, project management, solution deployment, operations, and support of Airport IT solutions and IT-managed
Services.

Roles & responsibilities:

• Work closely with various stakeholders, both internal and external, to troubleshoot and resolve incidents.
• Work with both internal and external technical teams to propose overall technical solutions and key performance indicators to measure success.
• Perform proper project and change management to ensure delivered solutions meet technical, functional, performance, and business requirements.
• Perform, review, and enhance business and IT processes as part of the continuous improvement effort.
• Responsible for project delivery, coordination, site supervision, including but not limited to permits applications and submissions
• Manage 24/7 operations, maintenance, compliance, and renewal of Airport IT systems located across Changi Airport premises. Candidates who are cognisant with industry best practices are preferred.
  

Requirements:

• An accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.
• Minimum two years of work experience in the related technical domains and industry.
• Certifications in IT Service Management (ITSM) and IT Project Management will be preferred.
• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus.
• Strong data analytical and project management skills.
• Good communication, verbal, written, and presentation skills to effectively describe and
  demonstrate proposed solutions to internal and external parties.
• Proactive with a sense of responsibility, acute at discovering and solving problems.
• Self-motivated.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance, and skills upgrading services, and partnering with employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

This role is responsible for the management and development of the Customer Relations team in order to ensure a high standard of service is always provided to both internal and external customers.

Responsibilities

• Oversee the day-to-day operation of the Customer Relations Team
• Ensure RED service standards are embedded in all our customers’ interactions
• Ensure performance key targets, SLAs and KPIs are achieved
• Ensure all stakeholder reporting is within timescales and guidelines
• Identify root cause of complaints and opportunities to take proactive measures to enhance customer experience
• Identify VOC trend and make timely recommendation on staffing and scheduling to ensure the team is adequately staffed

Working Relationships

• Direct reporting to Deputy Head of Customer Relations
• Supervisory relationship to 10 – 12 CRM / CRS
• Working relationship with:
• Business Units
• Support Units
• Client Services Managers
• Operations including Operations Managers, Team Managers and
• Customer Service Officers
• Workforce Management Team
• Training Team
• Assurance Specialist

Requirements

• 3 - 5 years’ experience managing telephony operations or online services
• Experience managing complaints across large customer base
• Experience in managing senior management and regulators
• Experience in Process Improvement Events
• Experience in leading a team of officers
• Good customer management skills
• Strong leadership skills to manage and lead different individuals who deal with challenging situations every day
• Positive, self-motivated and meticulous individual who has a clear and focused mind when handling negative customer VOC
• Ability to identify and address unstated needs of customer
• Strong focus on customers and business
• Excellent written and verbal communication skills and ability to communicate with people of different groups and levels of management
• Ability to think for the customer and not accept status quo

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

1. Supervise daily fund operation tasks such as preparing trade instruction and settlement, position reconciliation and corporate actions, expense payment processing and cash management.

2. Provide end-to-end (Spot, Forward, NDF) processing support on Foreign Exchange settlements.

3. Ensure accuracy and timeliness of trade validation, settlement, reconciliation, control checks, investigation and exception handling are being performed

4. Understand key business requirements that impact operation and work with internal teams to ensure business demands are met.

5. Partner with various departments to streamline processes and create new workflows.

6. Handle new business projects including new products roll-out and system UAT.

7. Escalate requests from internal and external clients and prioritize them in terms of importance and feasibility.

8. Contribute to operational workflows, and infrastructure addressing internal and external requirements.

9. Perform such other duties as shall from time to be directed by the management.

10. Set up all operational and business aspects for the company including:

11. Set up, review and implementation and improvement of operating workflow, including fund accounting, trade support, settlements, reconciliations, collateral management, capital calls & distributions and counterparty reporting.

12. Perform AML/KYC assessment and approval for investor and counterparty on boarding.

13. Assisting FATCA & CRS Responsible Officer in FATCA & CRS implementation and reporting for the firm.

16. Periodic valuations (including external valuations and internal valuation control coordination).

17. Monthly reporting.

18. Set up proper system to ensure proper record keeping and information management on information, filing, archiving etc for external and internal audit and compliance purposes.

Do you thrive in a fast-paced environment? Do you love improving processes and getting people to work well together? Do you want to make an impact and change the future of work?

If your answer is yes, you could be exactly who we are looking for.

As our Operations Manager, you’ll be working closely with our founding team to scale up our company’s operations. You will manage overall operations and be responsible for operational procedure, systems and the effective management of labor, productivity and quality control. You will also look for opportunities to improve and expand our systems.

This isn’t just a job but an exciting journey in a fast-growth startup.

About Esevel:

Esevel is reshaping the future of work. Our groundbreaking IT-as-a-Service platform provides device security and support for SMEs worldwide. Partnering with well-known companies like Wise, Xendit, and HeyDay, we're on a mission to transform how the world operates. Join us in this exciting journey and be part of the change.

What you will be doing:

• Improve on operational management systems, processes and best practices
• Ensure all operations are carried out in an appropriate, cost-effective way
• Train and supervise staff on systems and processes
• Foster interdepartmental workflow, teamwork and exchange of ideas
• Identify potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Perform quality controls and track KPIs and OKRs
• Find ways to increase quality of customer service and improve turnaround time
• Manage budgets and forecasts

What we are looking for:

• Excellent organizational and problem solving skills
• Experience with business process automation
• Adaptability to respond quickly to changes, and adjust initiatives and priorities
• Excellent communication skills and leadership ability
• Good attention to detail
• Independent and proactive
• Knowledge of organizational effectiveness and operations management
• Familiarity with business and financial principles
• Understand financial and budgeting processes and principles
• Previous experience working in a startup (bonus)
• Proven work experience as an operations manager or similar role (preferred)
• Location: Singapore or remote (within Asia time zone)

Responsibilities:

• To lead and manage end-to-end fuel depots operations
• Ensure timely performance of operations and completion of projects
• Establish, maintain and review operational work scope to meet customers’ expectations.
• Liaise with authority on operational and engineering work issues
• Responsible for manpower planning and staffing requirements within operations sites
• Drive initiatives to drive long-term operational excellence
• Investigate on emergencies and apply corrective actions
• Communicate and liaise closely with both internal and external stakeholders
• Assist in new base/projects to ensure smooth transition/ implementation
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Aviation Studies or Engineering or equivalent
• At least 5 - 8 years of aviation/ airport operations experience
• Prior experience working with public sector/ government project will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Logistics MNC
• Basic $6500 - $9000
• AWS + Variable Bonus
• Mon-Fri (Office Hours)
• Location: Changi South

Responsibilities:

• Demonstrate a comprehensive understanding of program interconnections across business units and identify potential business opportunities.
• Develop strategies to enhance operational performance, continuously monitor their effectiveness, and assess outcomes.
• Lead Continuous Improvement Projects (CIPs) and ad hoc initiatives aimed at workplace safety enhancement, automation, process optimization, Kaizen bursts, value stream mapping, quality improvement, productivity enhancement, data analytics, and storage optimization.
• Oversee short (6 months) to long-term (10 years) implementation planning timelines for projects.
• Engage customers through CIPs, project-related activities, and Operational Excellence (OpEx) meetings.
• Establish, implement, maintain, and refine LEAN system methods, tools, and standards across all value stream sections.
• Support and lead LEAN work practices, including 6S methodologies and root cause analysis, to drive continuous improvement.
• Foster maximum employee involvement and engagement in change projects to cultivate a culture that embraces change.
• Challenge conventional methods and assist business unit leaders in driving CIPs focused on waste elimination.
• Manage multiple CIPs and ad hoc projects simultaneously while adhering to project timelines.

Requirements:

• Minimum bachelor’s degree in a relevant field with a background in logistics
• Six Sigma (Black Belt) certification is advantageous.
• Demonstrated practical experience in LEAN, 6S, Standardized Work, Problem Solving, Value Stream Mapping (VSM), and Kaizen, with evidence of delivering sustainable results through Continuous Improvement Projects (CIPs).

EA Personnel No: R1873990
EA Personnel Name: Lucky Lee Ding Cong
EA License No: 15C7752