Total 1,180 public relations executive job vacancies in ntu novena campus singapore

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Digital Marketing Executive to become part of our dynamic team.

As a Telesales cum Digital Marketing Executive at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, Whatsapp &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Job Description

Responsibilities:

Telesales Responsibilities:

1. Convert customer inquiries into appointments and online sales, showcasing your exceptional sales acumen.
2. Efficiently negotiate and book appointments based on customer preferences into our efficient online booking system.
3. Handle inbound and outbound calls, providing exemplary customer service, and ensuring customer satisfaction. You will also be responsible for placating unhappy customers, and when necessary, escalating cases to the service manager or management for follow-up.
4. Avail yourself of training provided to effectively use standard phone scripts, filter calling leads from our customer database, and manage the computerized call/text systems securely.
5. Reach out to absentee customers and persuade them to return for visits or treatment appointments, showcasing your persuasive skills.
6. Optimize booking schedules by rescheduling customers' appointments from no-show slots and reallocating overbooked slots/doctors to under-booked ones.
7. Learn to enter sales invoices and manage package utilization/deductions on a timely basis while ensuring the completeness of the sales contract.

Digital Marketing Responsibilities:

1. Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, showcasing your digital marketing expertise.
2. Leverage your excellent communication skills to engage potential customers and effectively convert inquiries into appointments or sales.
3. Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service, thereby contributing to our clinic's growth and success.
4. Stay updated with the latest marketing technologies, continuously learning and integrating new advancements, such as ChatGPT, into our marketing strategies.
5. Work closely with our in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customer reviews, fostering a collaborative and innovative work environment.
6. Provide invaluable assistance in planning, organizing, and executing online sales events, contributing to the clinic's achievements.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• At least 3 years of experience in digital marketing, ideally in the healthcare or aesthetics industry.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• A tech-savvy individual with a solid understanding of digital marketing tools and platforms.
• Creative thinking combined with a data-driven approach to marketing.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

What We Offer:

• An attractive remuneration package with performance-based incentives.
• Comprehensive training and ongoing support to excel in your role.
• Opportunities for career advancement within our growing organization.
• A friendly and inclusive work culture that values teamwork and collaboration.
• The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
• Access to state-of-the-art aesthetic treatments and services at discounted rates.

Join us at ClearSK Healthcare, and let's embark on an exciting journey together, empowering beauty and transforming lives! If you are ready to take on this rewarding challenge, we want to hear from you. Apply now and be a part of our passionate team committed to making a lasting impact on the world of aesthetics.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Group is an international aesthetics clinic chain with a presence in Shanghai and Singapore. We are dedicated to providing top-quality medical aesthetics treatments and services to our clients. As we continue to expand and grow, we are looking for a driven and talented Corporate Admin and HR Executive to join our dynamic team.

As a Corporate Admin and HR Executive, you will play a crucial role in supporting our HR Manager in various HR-related tasks and ensuring the smooth running of our office. With our presence in Shanghai and Singapore, you will need to possess a good command of English and Chin and be able to work comfortably across different cultures with both Singaporean and international counterparts within the group.

The suitable candidates can expect the following attractive benefits package:

- An attractive Salary Package and 5 working days per week.

- Comprehensive on job training and professional guidance provided.

Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Office near Novena MRT station.

Responsibilities:

• Assist in maintaining physical and digital personnel records, including employment contracts.
• Update internal databases with new hire information and ensure data accuracy.
• Assist in updating the Employee Handbook and HR Policy to reflect current best practices.
• Support all recruitment activities, including posting and removing job ads.
• Schedule job interviews and liaise with candidates as needed.
• Assist HR Manager in MOM work pass administration for foreign employees.
• Assist in the onboarding and exit clearance process of employees.
• Support HR Manager in Leave Management.
• Prepare weekly or monthly HR reports for management review.
• Handle claims, including employees’ and directors’ reimbursement.
• Administer training programs, both internally and externally, when required.
• Provide administrative support to ensure the smooth running of the office and its resources.
• Assist with filing, scanning, and printing of documents for the office and company facilities.
• Collaborate closely with managers to implement policies aimed at attracting, retaining, and motivating employees.
• Perform other ad-hoc duties as assigned.

What We're Looking For:

• Candidate must possess Diploma in polytechnic in Singapore or Degree in Administration Management, Human Resource Management or equivalent in reputable institution·
• Or 2 years of experience preferably from service / hospitality / healthcare / retail industry.
• Experience working in fast-growing SMEs will be an advantage
• Good in planning and organizing work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment
• A multi-tasker and learner with self-motivation and integrity
• Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems
• Strong planning and organizational skills, with a proficiency in numeracy and analytical abilities.

What We Offer:

• An attractive Salary Package and 5 working days per week.
• Comprehensive job training and professional guidance provided.
• Fast-track career path for fast learners and high performers.
• Opportunity to work alongside doctors and management.
• Benefits include a generous package of free medical aesthetics treatments.
• Medical Benefits for all employees.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Exclusive staff discounts on our products and services.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for ensuring smooth operations at the front desk, providing excellent customer service, and supporting administrative tasks. This role requires someone with a keen eye for detail, strong organizational skills, and a passion for delivering an exceptional customer experience.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK manages the award-winning ClearSK® chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for providing outstanding customer service and assisting our doctors in delivering excellent treatments.

The suitable candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including addressing customers’ inquiries and providing support throughout their treatment journey.
• Check-in customers, record the visits and update customer information on internal database.
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Assist doctors with pre and post-treatment services, including pre-numbing and post-masking procedures.
• Escort customers to and from the doctor's room, ensuring their comfort and satisfaction.
• Ensure adherence to clinic procedures and protocols.
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
• Assist consultants to prepare the sales documents and consent annex.
• Handles booking of appointments, sending appointment reminders via WhatsApp
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness.
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Experience in customer service and/or hands-on facial treatments preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Ability to assist doctors with pre and post-treatment procedures.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing exceptional care to our customers and contributing to the success of our clinic.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Executive Assistant to the CEO to join our team. Your role specializes in e-commerce, website programming, and digital marketing. In this pivotal role, you will work closely with our CEO to drive digital initiatives and contribute to the growth of our company.

Job Summary: ClearSk Healthcare is a skilled and dynamic individual to join our team as an Executive Assistant to the CEO, specializing in e-commerce, website programming, and digital marketing within the medical aesthetics sector. This role is crucial to ensuring the smooth operation of executive responsibilities while actively contributing to our digital strategies. Selected candidates will have the unique opportunity to participate in a 3-4 months Management Trainee Program in SG, KL, or Shanghai, gaining hands-on experience in the aesthetic medical sector.

Management Trainee Program:

Selected candidates without sufficient frontline experience in the aesthetic medical sector will undergo a tailored 3-4 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk executive or customer service consultant) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Collaborate with the CEO to develop and execute e-commerce strategies.
• Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat.
• Plan, execute, and manage Google SEM and SEO campaigns, including Youtube and various digital platforms, to incorporate Paid Media and Web Analytics.
• Leverage excellent communication skills to engage potential customers, turning inquiries into appointments or sales.
• Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service.
• Stay on the cutting edge by continuously learning and integrating new technologies, such as ChatGPT, into our marketing strategies.
• Work closely with in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customers reviews.
• Assist in planning, organizing, and executing online sales events.
• Project manage in the development of new eshops.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide direct executive support to the CEO in daily tasks and strategic initiatives.
• Act as a liaison between the CEO and internal/external stakeholders.
• Ensure seamless coordination and follow-up on action items.
• Provide comprehensive support to the CEO in varied tasks.
• Monitor industry trends and competitor activities to identify growth opportunities.

Qualifications and Requirements:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• Overall, at least 2 years of prior B2C experience in similar role is required. At least 2-4 years of experience in digital marketing and Google Digital Ads, SEO, and SEM, ideally in the healthcare or aesthetics industry.
• Expert in digital marketing platforms (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch).
• Has general understanding of woo-commerce in terms of maintenance, launch, shop construction and admin system.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities and being able to work well with ambiguity in a fast-paced, dynamic environment.
• Demonstrated maturity, integrity, results-oriented and being able to work independently as well as being an effective team player
• Proven leadership skills and the ability to exercise sound independent judgement
• High attention to detail and accuracy; ability to think strategically in a dynamic, fast-paced environment
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

[Order Number: 756427]

Location: Tuas West

Working hour: 08:30 - 17:30

Responsibilities

Primary tasks

• Take on all aspects of hands-on HR duties, including employee recruitment, work pass application, payroll, compensation, employee benefits, etc. Review and propose improvement to the workflow and procedures.
• Main contact person of specific HR duties both externally and internally.
• Manage and allocate employee schedules for qualification renewal, training, health checkups, etc.
• Engage external consulting and recruiting agencies as needed for HR-related functions.
• Implement/improve and maintain HR system data integrity.

Other Tasks

• Work with superior and Directors to establish and upgrade HR system and policies.
• Ensure compliance with statutory reporting and filing requirements
• Perform daily HR duties to cover the absence of other HR staff or subordinates.
• Attend physical/on-line seminars to learn and collect up-to-date HR information and apply to MPCS HR system, as necessary.
• Undertake other duties assigned by supervisors.

Requirements

• Candidate must possess at least a Diploma in business, management or human resource discipline
• Candidate must have at least 2 years of experience in any HR related experience.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare, a renowned chain of medical aesthetic clinics operating in Singapore, Shanghai, Hangzhou, and Kuala Lumpur, is on the hunt for a driven and seasoned Digital Marketing Executive to become part of our dynamic team.

As a Telesales cum Digital Marketing Executive at ClearSK, you will play a crucial role in our success by converting customer inquiries into appointments and online sales through phone calls, Whatsapp &/or SMS conversations. You will also be responsible for driving our digital marketing efforts across various platforms, including but not limited to Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, to engage potential customers, turning inquiries into appointments or sales. You will be cross-trained to operate or track marketing campaigns or perform operational audit.

Job Description

Responsibilities:

Telesales Responsibilities:

1. Convert customer inquiries into appointments and online sales, showcasing your exceptional sales acumen.
2. Efficiently negotiate and book appointments based on customer preferences into our efficient online booking system.
3. Handle inbound and outbound calls, providing exemplary customer service, and ensuring customer satisfaction. You will also be responsible for placating unhappy customers, and when necessary, escalating cases to the service manager or management for follow-up.
4. Avail yourself of training provided to effectively use standard phone scripts, filter calling leads from our customer database, and manage the computerized call/text systems securely.
5. Reach out to absentee customers and persuade them to return for visits or treatment appointments, showcasing your persuasive skills.
6. Optimize booking schedules by rescheduling customers' appointments from no-show slots and reallocating overbooked slots/doctors to under-booked ones.
7. Learn to enter sales invoices and manage package utilization/deductions on a timely basis while ensuring the completeness of the sales contract.

Digital Marketing Responsibilities:

1. Develop, manage, and optimize ads and social media content across various platforms in different languages, including Google, Facebook, Instagram, Xiao Hong Shu, and WeChat, showcasing your digital marketing expertise.
2. Leverage your excellent communication skills to engage potential customers and effectively convert inquiries into appointments or sales.
3. Drive the implementation of omnichannel marketing strategies, enhancing customer interaction and service, thereby contributing to our clinic's growth and success.
4. Stay updated with the latest marketing technologies, continuously learning and integrating new advancements, such as ChatGPT, into our marketing strategies.
5. Work closely with our in-house marketing and sales team to drive sales events, in-house marketing campaigns, and customer reviews, fostering a collaborative and innovative work environment.
6. Provide invaluable assistance in planning, organizing, and executing online sales events, contributing to the clinic's achievements.

What We're Looking For:

• Bachelor's degree in Marketing, E commerce, Business or any related field. Applications from recent graduates are highly encouraged.
• At least 3 years of experience in digital marketing, ideally in the healthcare or aesthetics industry.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• A tech-savvy individual with a solid understanding of digital marketing tools and platforms.
• Creative thinking combined with a data-driven approach to marketing.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Experience with omnichannel marketing.
• A willingness to learn and incorporate new technologies.
• Strong organizational and time management skills to handle multiple priorities effectively.

What We Offer:

• An attractive remuneration package with performance-based incentives.
• Comprehensive training and ongoing support to excel in your role.
• Opportunities for career advancement within our growing organization.
• A friendly and inclusive work culture that values teamwork and collaboration.
• The chance to make a real difference in people's lives by helping them achieve their aesthetic goals.
• Access to state-of-the-art aesthetic treatments and services at discounted rates.

Join us at ClearSK Healthcare, and let's embark on an exciting journey together, empowering beauty and transforming lives! If you are ready to take on this rewarding challenge, we want to hear from you. Apply now and be a part of our passionate team committed to making a lasting impact on the world of aesthetics.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Highlights

• Career growth opportunities
• Contribute to ecological sustainability
• Commission scheme

Job Description

The Nature Company is currently looking for a Sales Operations Executive to join our dynamic team. Reporting to the Business Development Manager, main responsibilities will include matters related to business development for ground protection services, and provide logistical coordination and administrative support to the team.

Job Description

1. Business Development

• Ground Protection – Heavily involved in the establishment of new customer base in Singapore. This includes the Sales & Operations, TrackGard and Rental purchase for events segment. Proactively hunt for new business opportunities and prospects, and service existing customers.
• Coordinate Ground protection rental installations along with operations team
• Horticultural Merchandising - To farm from existing clientele accounts and upkeep merchandising efforts to drive up higher market acquisition in terms of brand representation
• Participate in the merchandising of products through running retail campaign support for in store promotions and roadshows
• Customer service - Encourage higher customer satisfaction and maintain brand loyalty
• Maintain relationships with customers by providing service support, information, quotations and recommendation of product with new opportunity

2. Logistics Coordination & Procurement

• Inventory management (P.O, T.O)
• Order fulfilment (D.O)
• Logistics coordination with Nature Landscapes
• Sourcing of new packaging and merchandising materials
• Upkeep of eCommerce platform(s) stock management

Job Requirements

• At least 1 year of relevant sales experience. Experience in the Singapore market will be advantageous
• Candidates with industry experience will have an advantage
• Team player and possesses strong written and communication skills
• Independent, responsible and diligent
• Proficient in the use of Microsoft Office (Word, PowerPoint, Excel)
• Possesses strong stakeholder management skills

Are you a SaaS Sales professional with a strong commercial drive who would like to work for one of the world's leading learning platforms in the world? Then you might be the person we are looking for!

Kahoot! is looking for a Sales Executive who will become a key player in our Sales team in our brand-new Singapore office space! In this role, you will take charge of inbound sales management, pipeline development, sales execution and more.

About Kahoot!
The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 600 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We work hard and celebrate our wins, tackle challenges with original ideas and learn something new every day.

We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

Responsibilities

As our next Sales Executive, you will be responsible for the following:

• Inbound Sales Management: Oversee the entire inbound sales process for prospects who have shown interest in Kahoot for Work through phone calls, emails, or requests for additional information. Manage inbound lead channels, handle invoice and quote requests, and address support and billing inquiries related to sales executed by yourself

• Pipeline Development: Build, maintain, and manage a strong sales pipeline, ensuring efficient handling of all inbound leads and driving sales growth

• Sales Execution: Drive the sales process from initial contact through to closure, focusing on converting inbound leads into successful sales

• Initiative Implementation: Execute specific, planned initiatives aimed at enhancing inbound sales and support functions
• Training and Support: Provide training on existing Kahoot tools to colleagues in the Sales Team as needed, helping to enhance overall team performance and knowledge
• Collaboration: Work closely with other team members to ensure cohesive execution of sales strategies and initiatives

We are looking for someone with the following skills and competencies:

• Bachelor’s Degree in a relevant field of study
• Strong ability to manage expectations, present solutions, and build lasting relationships with clients
• Commercial Experience: Minimum of 2 years in a commercial role with a deep understanding of business dynamics
• Outstanding skills in presenting and communicating effectively, with fluency in English
• Sales Track Record: Proven success in sales, with a demonstrated ability to drive results
• Negotiation skills: Excellent skills in negotiation and deal-making
• Complex Sales Management: Ability to manage and navigate a complex sales process, with a clear understanding of the business value of SaaS solutions, particularly in the context of Learning & Development and Communication
• Customer Understanding: Strong listening skills and a deep understanding of customers' business needs and challenges
• Team Collaboration: A team player with exceptional people skills and the ability to work collaboratively

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile Phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn’t get better than that! :)

Please submit your application by October 31st. We look forward to hearing from you!

Are you a Senior SaaS Sales professional with a strong commercial drive who would like to work for one of the world's leading learning platforms in the world? Then you might be the person we are looking for!

Kahoot! is looking for a Senior Sales Executive who will become a key player in our Sales team in our brand-new Singapore office space! In this role, you will drive sales across multiple areas, including inbound sales, account development and renewals.

About Kahoot!
The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 600 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We work hard and celebrate our wins, tackle challenges with original ideas and learn something new every day.

We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

Responsibilities

The Senior Sales Executive will become a key player in our Sales team, responsible for driving sales across multiple areas including inbound sales, account development, and renewals. The role involves managing the entire sales process, building and maintaining a strong pipeline, leading training initiatives, and executing specific projects to optimize sales performance and customer retention.

Moreover, key responsibilities include:

• Sales and Account Management.
• Sales Process Oversight: Manage and optimize the full sales process and pipeline for both inbound and account development, ensuring efficiency, effectiveness, and alignment with sales targets.
• Pipeline and Account Development: Build and maintain a robust sales pipeline, drive conversions, and oversee account development initiatives to achieve strategic sales goals.
• Project Leadership: Take charge of projects and initiatives aimed at improving sales activities, outbound campaigns, needs analysis, and overall sales strategy.
• Renewal Management: Oversee the renewal process for various customer segments, ensuring a smooth and efficient renewal cycle. Collaborate with Customer Success and Sales Teams to secure successful renewals and maintain strong customer relationships.
• Process Improvement: Streamline sales and renewal processes to support commercial growth and build a solid foundation for ongoing success.
• Become a subject matter expert in presenting the value of corporate communication, learning & development.
• Liaise with multiple stakeholders internally and externally to ensure we achieve commercial success with the customers.
• Define the business objectives and use cases to ensure high business outcomes for the Customer.
• Build a strong business relationship with the customers.

We are looking for someone with the following skills and competencies:

• Bachelor’s Degree (or higher) in a relevant field of study
• Strong ability to manage expectations, present solutions, and build lasting relationships with clients
• Commercial Experience: Minimum of 5 years in a commercial role with a deep understanding of business dynamics
• Outstanding skills in presenting and communicating effectively, with fluency in English
• Sales Track Record: Proven success in sales, with a demonstrated ability to drive results
• Negotiation skills: Excellent skills in negotiation and deal-making
• Complex Sales Management: Ability to manage and navigate a complex sales process, with a clear understanding of the business value of SaaS solutions, particularly in the context of Learning & Development and Communication
• Customer Understanding: Strong listening skills and a deep understanding of customers' business needs and challenges
• Team Collaboration: A team player with exceptional people skills and the ability to work collaboratively

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn’t get better than that! :)

Please submit your application by October 31st. We look forward to hearing from you!

[Order Number: 705215]

• Understand all projects being run by the company for back-office purposes.
• Support accounting activities, including creation of invoices through the Xero platform.
• Maintain and update financial records, including accounts payable, accounts receivable, and general ledger entries.
• Prepare internet banking fund transfer and payment
• Assist in month end closing preparation
• Ensure transaction are properly recorded and entered into the computerized accounting system
• Assist with payroll processing, ensuring timely and accurate salary payments.
• Assist in the preparation for annual audits and liaise with external auditors
• Support recruiting activities.
• Support legal-related activities (creation of contracts, etc.)
• Process government-related paperwork (including filing of taxes)
• Ensure file organization based on office protocol.
• Provide ad hoc support around office as needed.
• Communication with various people locally and internationally.
• Website management, if needed.
• Any other ad-hoc assigned.

Requirements:

• Experienced 2 years of related role.
• Strong interpersonal, time management, and communication skills.
• Degree/Diploma
• Proficient in Google Workspace tools, including Google Documents, Google Sheets, and
  Google Slides.

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA Licence No.: 07C5771

The job holder will assist the school in the finance and administration requirements of the school.

The incumbent performs the day-to-day financial operations of the school, support our financial health and ensure accurate financial reporting and smooth operational flow. He/she is expected to provide back-up support for school administration and payroll processing when required.

Key Responsibilities:

Financial Operations and Reporting (80%)

• Oversee and perform the general accounting functions, including but not limited to: accounts payable, accounts receivable, general ledger, cash management, fixed asset management, etc.
• Process payment for invoices and staff claims in a timely manner
• Manage revenue collection
• Perform month-end and year-end close processes
• Ensure proper use of funds based on the specified purposes of each fund.
• Ensure compliance with accounting policies and regulatory requirements
• Prepare financial reports, such as income and expenditure statements, balance sheets, etc.
• Advise and assist the School Leaders in financial management and provide support in financial updates to the School Management Committee
• Ensure timely submission of reports to relevant government agencies e.g., MOE, SGEnable,
• Co-ordinate and facilitate external auditor on the annual financial audit
• Communicate to and advise staff on financial matters.
• Review existing business processes and control environment and make recommendations for improvements

Administrative Support (20%)

• Provide back-up support for school administration and payroll processing when required
• Answer incoming phone calls, direct phone calls to relevant staff and taking messages when required
• Provide assistance walk-in visitors, including parents, vendors, and students seeking help at the General Office.
• Perform any other administrative duties as directed by the School Principal, Admin Manager and Heads of Programme

Candidate Requirements

• Minimum Diploma in Accountancy
• At least 3 years of relevant working experience
• Finance experience in a school environment will be an advantage
• Ability to work independently with minimum supervision.
• Team player, meticulous, organised and able to meet deadlines.
• Proficient in MS Office (especially Microsoft Excel)
• Only Singaporeans and Permanent Residents may apply

[Order Number: 665287]

Responsibilities:

• Able to manage large volume of shipping documentations accuracy checking for compliance and audit purpose
• Ensure complete and accurate switched shipping documents, including vendors’ documents, received from bonded provider to be e-filed for purchase and sales recognition (system vs. actual vs. data interface received at accounting), and audit purposes
• Check accuracy for submissions related to non-trading and payment for Navision invoices received from bonded provider for submission to accounting
• Ensure Original Navision invoices with authorized signatory are dispatched to the correct parties, where applicable
• Check accuracy of monthly insurance declaration for submission to Accounting
• Check accuracy of operational freight invoices payable by Singapore within the month, where applicable
• Ensure correct GST classifications for reporting and confirmation to Accounting
• Communicate and follow-up with relevant parties for monthly overdue accounts payable and accounts receivable status list for payment schedule
• Manage operational fixed assets status with relevant parties for up-to-date status, and annual report coordination
• Ensure countermeasure and follow-up for operational issues related to payment from bonded provider to eliminate recurrences
• Study and implement new initiatives/projects as assigned by Manager

Requirements:

• Min 3 - 4 years of relevant working experience
• Basic knowledge in Trade Compliance related; Managing payment invoicing knowledge or experience
• Intermediate excel, PowerPoint presentation & reporting
• Ability to travel (mainly ASEAN countries)

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

• Bi-yearly salary review and fast track career progression
• Full training & support provided to you

Responsibilities:

• Perform market research to understand the various industries
• Develop new clients and Maintain existing clients
• Understand clients' recruitment needs as well as provide the necessary advice to clients if required
• Delivery of new positions brought in and communicate closely with the Consultant Team to ensure they understand the position's requirement for sourcing purposes
• Perform negotiation with clients as and when required
• Attend networking sessions as and when required

Requirements:

• Candidates must have at least 2-3 years of corporate service/solutions sales experience
• Candidates with experience in the Recruitment industry will have a distinct advantage
• Candidate must be proficient in the Japanese language to liaise and communicate with Japanese-speaking clients
• Candidates will be required to conduct a high volume of cold-calling to develop new clients
• Candidates who are flexible, adaptable to changes, willing to learn and improve, self-driven, and a team player will have a distinct advantage

To apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

As a Media Executive, you will develop a comprehensive understanding of the media landscape, campaign setup processes, and the methods for purchasing ad space across various channels, including digital (social, programmatic, search, mobile), print, TV, out-of-home (OOH), and radio.

Key responsibilities include campaign implementation, assisting in the development of media plans. You will also be involved in optimizing digital campaigns to ensure maximum effectiveness and efficiency.

Additionally, you will create media diaries and copy instructions based on detailed media plans and proposals. Managing media booking deadlines is crucial, as is ensuring that material deadlines are clearly communicated and coordinated all parties involved.

This role offers an exciting opportunity to engage with multiple aspects of media planning and execution, making it ideal for individuals who are detail-oriented and have a passion for the ever-evolving media landscape.

Expectations of a Media Executive:

• Develop expertise in media, technology & research tools & platforms
• Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels - digital (social, programmatic, search, mobile, etc.), print, TV, OOH, radio
• Assist in developing costing and data collection for planning, recommendations or analyses
• Pick up simple digital campaign optimisation
• Develop media diary & copy instructions based on the media plans & proposals
• Manage media booking deadlines, and ensure material deadlines are clearly communicated and managed with the client/creative team
• Identify issues with creative and troubleshoot
• Be responsible and accountable for timely delivery of reports and recommendations

The Tax Manager/Tax Executive plays an essential role within the APAC Tax team, working with the Tax Managers on direct tax and Base Erosion and Profit Shifting (“BEPS”) related compliance for the APAC region, as well as serving as a key liaison between the APAC Tax team and cross-functional business stakeholders on various global and regional tax projects.

Responsibilities: 

1. Corporate Tax Compliance and BEPS

• Prepare tax schedules and managing tax compliance reporting and payment deadlines and other related matters for approximately 30 entities within the APAC region, including working with external tax consultants and reviewing their deliverables.
• Prepare monthly tax provisions for Singapore entities.
• Prepare and liaise with external tax consultants on Tax Risk Management & Control Framework for Corporate Income Tax (“CTRM”) for Singapore and similar Corporate Tax Governance Framework for the APAC region.
• Prepare responses to information requests by tax authorities.
• Assist with the implementation of BEPS-related compliance and processes for the APAC region, including collaborating with cross-functional teams to streamline existing processes and systems.
• Collaborate with IT teams and/or external system developers to translate business/tax requirements into IT solutions, as well as to test and implement tax technology solutions for BEPS-related compliance.
• Prepare training materials for cross-functional teams and users on process change improvements ensuring awareness and adherence to BEPS requirements.
• Keep abreast of changes and/or developments in tax laws and administrative practices for APAC, including BEPS-related developments, and analyse the corresponding implications.
• Maintain comprehensive documentation of work processes and internal controls/procedures for corporate tax and BEPS compliance for the APAC region.

1. Corporate Tax Advisory

• Advise on corporate tax matters, optimize the Group’s tax position and identify potential tax savings opportunities for the APAC region.
• Participate in various global and regional tax projects, including tax automation initiatives.
• Participate in tax incentive initiatives including liaising with the relevant government agencies and monitoring compliance with tax incentive conditions.

Essential Functions

1. Manage the recruitment process including job postings, screening, interviewing, and onboarding of new employees.

2. Assist in developing HR policies and procedures to ensure compliance with legal and regulatory requirements.

3. Monitor and manage employee performance evaluations, career development, and training programs.

4. Administer employee benefits programs and ensure smooth enrolment and communication of these programs to employees.

5. Facilitate employee engagement initiatives and support a positive organizational culture.

6. Handle employee relations issues, conducting investigations and resolving conflicts as necessary.

7. Maintain HR records, ensuring confidentiality and compliance with data protection laws.

8. Prepare reports and analytics on HR metrics, providing insights to management for decision-making.

9. Support financial administration tasks related to payroll processing and budget management.

10. Perform other HR-related duties as assigned by the HR Manager.

• Bachelor’s degree in Human Resources, Business Administration, or related field.

• Minimum 2 years of HR experience, preferably in a corporate environment.

• Strong understanding of employment laws and regulations.

• Excellent communication and interpersonal skills.

• Proficient in Microsoft Office Suite and HR management software.

[Order Number: 750754]

1 Year Contract Role

Responsibilities

My client is currently seeking a qualified and experienced HR Executive with a strong
background in payroll management. The HR Executive will play a crucial role in overseeing the
organization's payroll processes, ensuring compliance with labor laws, and providing support in
various HR functions. The ideal candidate should be detail-oriented, knowledgeable about payroll
regulations, and capable of handling a wide range of HR tasks.

• Assist with the onboarding and offboarding of employees (Local & Regional)
  Conduct employee orientation and provide information about company policies and
  benefits.
• Perform day-to-day operations of the HR functionaries includes maintain and update of
  employee records, including personal information, attendance, and performance
  evaluations.
• Handle employee inquiries and concerns regarding HR-related matters.
• Prepare and process end-to-end payroll process on a regular schedule, including monthly
  salary, overtime computation, salary adjustments, bonus, employee attendance and leave.
• Handle payroll queries and discrepancies in a timely and professional manner.
• Administer employee benefits programs (insurances and medical benefits)
• Administration of Work Passes (application, renewal, and cancellation)
• Assist in the recruitment cycle from posting of job advertisements to shortlisting and
  scheduling interviews.
• To manage the staff resignation / end of contract and exit clearance matters.
• Assist in the preparation and submission of necessary reports and documentation to
  government authorities. (NS makeup pay, maternity/paternity, childcare leave, Skills
  connect etc.)
• Any other ad-hoc duties as assigned.

Requirements

• Candidate must possess at least a Diploma in Human Resource/ Business Administration or other relevant qualification
• Candidate must have at least 2 years of experience in HR administrative and payroll duties

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

Find Out Even More At: https://tinyurl.com/mindflex-fulltime
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:
- Assist in shortlisting and recommending suitable tutor profiles to parents
- Coordinate & arrange 1st tuition lesson between client and tutors
- Assist with day-to-day Admin and Operations of company
- 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
- Able to commit for minimum 1 year
- $2,700-$4,300/Month (Inclusive of Regular Team Incentives)
- Base from $2,500-$3,500/Month & Monthly Incentives ($200-$800/Month)
- Management positions available (for candidates identified with leadership potential)
- Clear Salary Progression & Annual Salary Review (Min 5-10%)
- Casual attire, relaxed setting, positive company culture
- Strictly no Overtime, no Bring Work Home
- Office with Modern & Fun Entertainment Facilities

Duties & responsibility:

• Provide daily administrative support to the department
• Handle walk-in, phone and email enquiry regarding polo lessons and prerequisites
• Assist in co-ordination of events and competitions
• Filing and record-keeping of database
• Assisting customers to find desired items at the shop
• Receiving and processing shipments and deliveries
• Organising merchandise and restocking depleted shelves so they're attractive to shoppers
• Informing shoppers about ongoing sales, promotions and discounts to increase revenue
• Keeping up to date with product information to advise customers and make recommendations effectively
• Auditing the price of inventory regularly
• Addressing and resolving shoppers' complaints and enquiry
• Any adhoc duties assigned by superior

Requirement:

• Minimum ‘O' level and experience in retail /sales is preferred
• Good communication and interpersonal skills
• Proficiency in English and knowledge of other languages would be an added advantage
• Proficiency in MS Office
• Experienced in handling credit card payments, administrative duties, etc
• Team player with a pleasant disposition and service oriented

Cost Controller Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• To calculate the recipe cost based on the input from the Chef / Bartenders 
• Check the ingredients of the recipe – the quantity, the code, the cost price, the loss factor  
• To calculate the potential beverage cost for every bars/outlets – either based on the recipe cost or item price  
• Calculate the cost of event based on Banquest Beverage Control 
• To ensure in absence of POS system, the manual system’s compensating controls should include a chit system for all food orders sent to kitchen or bad for preparation/creation 
• To ensure creation for new/change of Discount Key must approve by Director of Food & Beverage, Director of Finance and Hotel Manager before creation. Outlet Manager must submit printed test check after key created. ( As Operationly Required) 
• To update Menu Engineering for all F&B outlets as followss 
• Revenue as per Sales Report from Point of Sales System  
• Cost as per on the Recipes provided by Chefs 
• Conduct stock take in the kitchens, bars, resturant, Food Store, Beverage Store, Tobacco Store and Wine Cellar 
• Involve in monthly Stocktaking for outlet and Store. Perform reconciliation for the Store inventory to zero variance end of day 
• Compile inventory summary for the hotel to facilitate month end closing and follow up with approval from Director of F&B, Director of SPA and Director of Finance to ensure full compliance with FRHI standard 
• To assist Cost Controller in F&B Flash Cost Report preparation twice a week. The task include Purchases and Store requisition compilation; Inter Kitchen Transfer; Inter Bar Transfer; Accrual and Food Credit (FAR Discount and S&P).  
• Invlove in F&B Cost Analysis for month end closing
• Compile and audit Daily Adjustment Report (F&B Discount) and follow up with the Cashier and Outlet Manager if there is any mistake/discrepancy to ensure timely submission of Daily Operation Package  
• Compile and audit Daily Micros POS Void Checklist and follow up with the Cashier and Outlet Manager if there is any doubtful transaction otr typical wrong posting to ensure compliance of Key Control Point and timely submission of Daily Operation Package  
• Support the Receviving operation that may be assigned from time to time.

The position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service experience throughout the entire guest journey.

Primary Responsibilities

Manages Administration and General

• Ensures Rooms Division’s smooth daily operation by performing all tasks in adherence with the code of ethics as issued by Raffles Singapore.
• Oversees the daily occurrence of departmental expenses for better control and oversight for the end-of-month profit and loss reconciliation.
• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication, assists departmental head with administrative duties whenever required/appropriate.
• Ensures all correspondences, messages, e-mails are responded in timely manner, disseminated accordingly, and remains confidential about all matters of such nature.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Executes Core Tasks of Guest Assistance

• Delivers the Raffles Singapore guest experience through a pre & post stay guest correspondence and handling guest inquiry.
• Upholds a flawless impression and perception of the Raffles Singapore products and colleagues.

Deals with Supplier and Maintains Contracts

• Takes responsibility for maintaining contracts related to Rooms division and deals with suppliers when modification is necessary.
• Handles all appointments and keeps track of diaries assigned.

Seeks Constant Improvement of Quality in Product and Services

• Ensures personal awareness of the activities and services within the hotel in order to promote the property and is responsive to guest inquiries.
• Ensures all work is followed as detailed in Standard Operation Procedures (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP).
• Leads the handling and follow up on any security incident, guest complaint, and colleague injured together with the Lobby Manager and always reinforces hotel values.
• Responds to guest feedback and TripAdvisor reviews.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Team Summary

The Regional New Business Development team is responsible for growing the acceptance and usage of Cybersource throughout the Asia Pacific (AP) region. The team is responsible for targeting net new merchants, acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team also works closely with other Visa teams to offer Visa acceptance solutions for checkout, processing, analytics, fraud, security and other digital solutions in the AP region.

What a Regional New Business Development Director does at Visa

• Identify prospects, drive pipeline development, manage the sales process and close new business specifically for thein-store channel
• Effectively lead revenue generation while meeting strategic business objectives
• Design and execute strategic sales plans and campaigns
• Collaborate with Cybersource market leads to identify, qualify and progress sales with prospects or cross-sell of other Visa acceptance solutions to existing Cybersource clients
• Meet or exceed challenging sales goals
• Actively contribute to the evolving business and product strategy
• Aid in the completion and presentation of RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products
• Travel will be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Customer Experience Executive

Contract – 14 October to 25 November, possible extension
Remote, Part-Time | $2,000/month

About Us
MetaSport is a leading sports events management company based in Singapore. We pride ourselves on going above and beyond to deliver exceptional value to our clients and participants. Our mission is to positively impact lives through world-class events, driven by our core values of customer-centricity and outstanding experiences.

We are looking for a Customer Experience Executive to be the key point of contact for our corporate clients, ensuring smooth communication and delivering a seamless experience in the lead-up to our events.

Position Overview
Reporting to the Client Relations Manager, the Customer Experience Executive will provide exceptional service to our client and participants, providing prompt and attentive replies to questions and entry requests. You will provide event-related information and foster strong relationships with our client. You will play a crucial role in ensuring client satisfaction and maintaining the professional image of MetaSport.

• Respond promptly to customer enquiries via email
• Ensure that the first interaction that participants have with the event and MetaSport, and the image we project as a company is seamless
• Respond promptly to client requests for promo codes or customer follow-up
• Handle and resolve participant queries in a proactive manner, aiming for a win-win outcome for both parties
• Keep detailed records of enquiries, comments, complaints and details of actions taken
• Process event refunds and any race entry changes directly on the event registration system
• Prepare and distribute Customer Experience activity and feedback reports weekly
• Regularly review event website, FAQ’s and runner guide content based on participant’s feedback
• Any other ad hoc assignments as required from time to time by management
• Manage customer databases

Key Requirements and Competencies

• At least 2 years of customer service experience
• Outstanding verbal and written communication skills in English.
• Experience using the Microsoft Office suite
• Excellent interpersonal and communication skills, strong capacity to relate to others
• Caring and empathetic nature, a positive spirit, patience, and the ability to remain composed
• Meticulous with records, tracking, and detail-oriented processes.
• Strong sense of responsibility and ownership, and ability to work independently
• Ability to work from home (primarily)

Commitment

• Remote role: 4 hours per day (schedule to be discussed).
• Contract period: October 14th to November 25th.
• Salary: S$2,000 per month.

· Potential opportunity for a longer-term position based on performance.

Email your resume together with a short introduction email to [email protected]