Total 101,468 sales manager job vacancies in Singapore

Our esteemed client is a pioneer in the technology domain, consistently pushing the boundaries of innovation to empower businesses globally. They are actively seeking an experienced Senior Project Manager with a background in software development to lead their dynamic projects.

Responsibilities:

• Oversee the planning, execution, and delivery of software development projects, ensuring they are completed on time, within scope, and within budget.
• Collaborate with cross-functional teams, stakeholders, and clients to define project objectives, requirements, and deliverables.
• Utilize Agile methodologies, particularly Scrum, to drive project progress and address any challenges or changes in scope.
• Act as a Scrum Master, facilitating daily stand-ups, sprint planning, retrospectives, and other Scrum ceremonies.
• Monitor project performance, identifying any potential risks or issues and implementing mitigation strategies.
• Foster a culture of continuous improvement, mentoring teams in best practices and Agile methodologies.
• Maintain clear and consistent communication with all project stakeholders, providing regular updates on project status, risks, and milestones.
• Ensure that all project documentation is accurate, up-to-date, and adheres to company standards.

Requirements

• Bachelors degree in Computer Science, Information Technology, Business, or a related field.
• Minimum of 5 - 8 years of experience in project management, with a focus on software development projects.
• Prior hands-on experience in software development.
• Certified Scrum Master (CSM) or equivalent Agile certification.
• Strong understanding of the software development lifecycle (SDLC) and Agile methodologies.
• Proven track record of successfully delivering complex projects on time and within budget.
• Exceptional communication and leadership skills, with the ability to motivate and guide teams.
• Strong problem-solving skills and the ability to adapt to changing project requirements.

Preferred Qualifications:

• Experience with project management tools like Jira, Trello, or Asana.
• Familiarity with cloud platforms and modern software architectures

Apply for Position

We are looking for Sales Executives to join our company!

Responsibilities:

• Reaching out to prospects via whatsapp
• Recommend and send out invites
• Handling enquiries
• Maintain tracking of records

Requirements:

• Excellent interpersonal and persuasion skills
• Self driven and motivated
• Prior customer service/sales experience is an added advantage
• Career switchers are welcome to apply

Benefits:

• Able to work from home
• Flexible working hours
• High incentives

Salary up to S$7,500

Responsibilities

• Develop detailed design proposals and system plans customized for each operational unit's specific requirements.
• Collaborate closely with stakeholders to identify needs and design solutions that align with organizational goals.
• Conduct thorough assessments of digitalization projects and clarify user needs.
• Work closely with users and IT teams to ensure solutions meet requirements and enhance operational efficiency.
• Monitor project progress across all stages to ensure timelines and milestones are achieved.
• Manage team progress and overall process efficiency to ensure successful project outcomes.
• Coordinate project activities across departments to promote collaboration and synergy among diverse teams.
• Evaluate resource allocations and optimize their use to ensure project success.
• Identify potential risks and issues that could impact project delivery.
• Implement quality control measures and develop mitigation plans to address challenges proactively, ensuring project success and minimizing disruptions.
• Prepare presentations and documents for project progress reports and meetings.
• Communicate project updates, milestones, and outcomes effectively to stakeholders to maintain transparency and alignment.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum of 5 years of project management experience, preferably in digitalization or system implementation.
• Strong analytical and problem-solving abilities, capable of translating business requirements into technical solutions.
• Excellent communication and interpersonal skills.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Job Responsibilities:

• Oversees and manage café’s daily operation
• Recruit and onboard staff
• Train employee on drinks preparation and proper use of equipment
• Stock ordering and replenishment
• Inventory control
• Deliver excellent customer service, ensure customer’s satisfaction
• Prepare daily reports for the management
• Manage and plan staff’s schedule
• Other ad-hoc duties as and when required

Job Requirements:

• A professional education certificate in any field
• Minimum 2 years of working experience in the same role
• Independent, good leadership skills
• Excellent communication skills, service oriented

Other Information:

• Location: Central region
• Retail working hours, 5 days work week
• Salary up to $3300 + Meal Allowance + Bonus

Interested applicants please share your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

Requirement for Driver:

• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi-task and work under pressure
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds
• 8 years and more experience.
• Above 32 years old

We are growing our Sales Development team in Singapore, and looking for energetic self-

starters. In this role, you will be the driving force behind generating new leads and creating

sales opportunities for our sales team by reaching out to potential customers through cold

calls.

● Spark interest and secure appointments by initiating outbound calls to introduce B2B

services that business owners will find useful

● Capture and qualify leads through engaging conversations, identifying their needs,

and determining their level of interest in our offerings.

● Maintain accurate and detailed records of cold call activities, including call outcomes,

lead information, and next steps, using our CRM software.

● Continuously refine cold calling strategies and scripts to maximise effectiveness and

improve conversion rates.

● Collaborate closely with the sales team to share updates, insights and feedback,

contributing to the refinement of overall sales strategies.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.

● Foster continuous growth and refinement of sales skills through regular training and

coaching sessions.

Why you should apply

● Gain invaluable mentorship: Learn from seasoned sales leaders who have generated

over $200M in revenue for our clients and partners. Their expertise will provide you

with a strong foundation for your sales career, equipping you with the knowledge and

technical skills needed to excel.

● Sharpen your technical sales skills: Develop your cold calling and prospecting

techniques under the guidance of sales leaders who have proven strategies for

success. Unlock the secrets to effective outreach and engagement, empowering you

to achieve remarkable results.

● Continuous career development: We believe in nurturing talent and offering

continuous career development opportunities. As you demonstrate your potential,

you'll have the chance to progress into coveted roles such as Account Executive,

Sales Manager, or even Sales Leader.

● Income upside: As your performance grows, you'll be generously rewarded for your

exceptional results. Your earning potential will reflect your achievements, providing

both motivation and tangible incentives.

What we’re looking for

● No prior sales experience required: We welcome young and enthusiastic learners,

who want to learn from the best sales leaders and build a strong foundation for a

career in sales. We look for a natural curiosity and eagerness to learn, as we provide

training and development opportunities.

● Self-starters: You are self-motivated and self-driven, requiring minimal supervision or

external motivation to excel in your role.

● Strong work ethic: We value candidates who are dedicated and driven, with a strong

work ethic. The ability to manage time efficiently, and go the extra mile to deliver

exceptional results is highly regarded.

● Strong interpersonal skills: The ability to connect with others is crucial in the sales

role. We value candidates who possess outstanding interpersonal skills, enabling

them to build rapport, understand customer needs, and establish trust-based

relationships.

Local Financial Reporting, Taxation & Financial Management:

• Responsible for precise accounting records for the company's local operations
• Manage tax filing tasks, encompassing corporate tax, indirect tax, and withholding tax, to optimize tax provisions and streamline compliance
• Collaborate closely with external auditors and tax agents to effectively address audit and tax-related concerns
• Act as the primary contact for all tax inquiries from the Inland Revenue Authority of Singapore (IRAS)
• Proactively identify and mitigate potential tax risks
• Enhance existing accounting processes, internal controls, and procedures for optimal efficiency and compliance
• Review and validate daily payment requests
• Fulfill other ad hoc tasks assigned by the CFO and Managing Directors

Group-Level Financial Management:

• Coordinate and support group-wide activities, including group audits, tax compliance, transfer pricing, and the implementation of the IHQ program
• Contribute to conducting of internal audits for group subsidiaries
• Assist in streamline financial processes to meet the unique requirements of the IHQ incentive program

Qualifications:

• Bachelor’s degree in Accounting or Finance
• CPA or equivalent certification preferred
• ACCA or CPA certification is a plus
• Minimum 5 years working in Corporate Finance in multinational companies and large accounting firms
• Demonstrated expertise in International Financial Reporting Standards (IFRS) and Singapore Financial Reporting Standards (SFRS)
• Proficiency in Microsoft Navision
• Ability to work effectively both independently and collaboratively.
• Proficiency in written Chinese and Mandarin speaking is preferred as the incumbent requires to liaise with o oversea counterparts

Basic $3000 - $5000 + Quarterly Commissions

Highlights:

· Comprehensive employee perks and well-being programs

· Career development

Job Description:

· Assist customers and offer financial guidance.

· Plan out and oversee investment strategies to meet client’s financial objectives.

· Maintain and develop long-lasting relationships with both existing and potential customers.

· Collaborate effectively with team members to meet goals.

Requirements:

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.

· Required to attain CMFAS certifications.

· Good effective communication skills & positive working attitude.

Interested Applicants, please click on Apply NOW or email your latest cv to [email protected]

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1878033

EA License No: 21C0434

Join an amazing team at Pan Pacific Orchard, Singapore to grow your hospitality career!

The Guest Care & Service Quality Manager oversees the smooth operations, management, and overall performance of the Front Office Department. This role is pivotal in enhancing the overall guest stay experience by meeting guest needs and exceeding expectations.

Our Expectations:

• Maintain a professional appearance and uphold uniform and personal hygiene guidelines, serving as a role model to train and foster team culture aligned with company values.
• Attend all GHA Discovery meetings and webinars to stay updated on program enhancements, changes, and promotions.
• Lead and mentor team members on the Global Hotel Alliance (GHA) DISCOVERY Program.
• Monitor daily and monthly enrollment in the DISCOVERY Loyalty Program, manage guest benefits, points submissions (if required), and update tracking sheets.
• Deliver personalized service that exceeds guest expectations, distinguishing the serviced suites' service from competitors.
• Maintain comprehensive knowledge of hotel facilities, services, room types, special packages, dining promotions, and departmental policies and procedures.
• Review upcoming arrivals and VIP reservations three days in advance, assigning rooms, amenities, and handling special requests while coordinating with relevant departments to ensure guest preferences are met.
• Supervise, direct, and manage room inventory for the Front Office, ensuring preferred room types and accommodations are available upon guest arrival.
• Coordinate day-to-day operations to uphold service quality standards and meet member expectations, ensuring adherence to standard operating procedures by all Front Office associates.
• Develop and implement specific goals and plans to organize and prioritize work effectively.
• Gather and report feedback on services to management for continuous improvement, handling complaints, disputes, grievances, conflicts, and negotiations as needed.
• Participate in developing and implementing corrective action plans to enhance guest satisfaction.
• Ensure operational efficiency and maintain equipment and supplies for optimal readiness.
• Monitor 'Manual Hold' and 'Work Order' rooms, coordinating site inspections required by Sales related to room management.
• Verify Guest Service Ambassador cashiering and due-outs at the end of each shift, ensuring cash floats are balanced as per guidelines.
• Train and develop employees extensively in technical, hospitality, communication, management, and organizational skills, documenting all training activities.
• Lead orientation and training sessions for new hires.
• Adhere strictly to company credit policies to ensure anticipated revenue is received.
• Monitor overall cleanliness of the Front Office, Lobby, Pacific Lounge, and Living Room.
• Plan, organize, and coordinate quarterly guest activities, proposing ideas to enhance the guest experience.
• Encourage guest feedback through TrustYou surveys and monitor objectives such as TripAdvisor and TrustYou for the Front Office.
• Possess food and beverage knowledge to facilitate operations in the Pacific Lounge during breakfast service.
• Conduct training sessions on Food and Beverage Safety and Hygiene policies and procedures, ensuring compliance with guidelines

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

• Maintains customer satisfaction by providing problems-solving resources.

• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.

• Identifies customer service trends and determines system improvements.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

• Basic $3,200 + Monthly Sales Commission
• Quarterly Sales Bonus
• Fully paid training provided
• 22 days Annual Leave, $1,040 yearly allowance + Other Benefits
• No need own transport
• Many openings & fast shortlisting!

Job Details:

• Based in branch for consultative selling.
• Research and recommend prospects for new business opportunities.
• Meet with potential clients to determine their needs.
• Build and maintain relationships with clients and prospects.
• Stay current with trends and competitors to identify improvements or recommend new products.

Requirements:

• Diploma/ Degree qualification
• NO need experience (entry level welcome)
• Extrovert with good communication skills
• Sales motivated to earn a higher income

Click 'APPLY NOW' to proceed.

We regret that only short-listed candidates will be contacted.

Talents Connect

EA License: 22C1201

EA Reg Number: R1325831

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processes only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

• Plan, coordinate, and execute events and activities that will involved the start-up community of BLOCK71 either in community building or commercial growth.
• Maintain an overview of all planned events and activites taking place within the various incubating centres and plan/strategise on the involvement of relevant start-ups.
• Establish and harmonise workflows related to administrations and operations of start-ups management.
• Keep track of the progress of incubated start-ups within the community and provide the necessary support.
• Strategise communications, outreach and marketing efforts to relevant stakeholders both internally and externally for a consistent BLOCK71 messaging and branding.
• Create collaboration opportunities with start-up ecosystems players through events and initiatives, to leverage on their expertise, resources and network that will provide growth to our start-up community.

Qualifications

• Degree Holder with at least 5 years' of relevant experience
• Prior experience with managing start-up incubation facilities and operations
• Resourceful and comfortable in fast changing environment
• Proven events management skills
• Proven disposition as an effective team player
• Excellent communication skills – good grasp of written and spoken English mandatory, good knowledge of secondary languages will be an advantage
• Passionate about entrepreneurship

Responsibilities:

• Manage and update necessary information in the SAP system.
• Check and input pricing and product information in the system accurately.
• Work closely with the IT Department when necessary.
• Manage and monitor sales promotion and campaign analysis.
• Manage customer invoicing.
• Keep track of monthly and quarterly data files for shipment, freight, and other group data for internal analysis.
• Ad hoc duties as assigned.

Requirements:

• Diploma in Business Administration or equivalent.
• At least 2 - 3 years of experience in sales support, preferably with SAP system knowledge.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About the Company

A renowned EdTech company, known for its innovative solutions, seeks a skilled Software Manager. Leading the way in educational technology, this company uses cutting-edge tools to enhance learning for students and educators globally. Committed to excellence and passionate about transforming education, they offer a challenging and impactful work environment.

About the Job

You will lead and manage a team of 5 engineers in developing core product features. Other responsibilities are as follow:

• Align engineering efforts with business goals in collaboration with the Growth Product Manager and business owner.
• Oversee the software development lifecycle from planning to maintenance.
• Ensure delivery of high-quality, scalable, and maintainable code.
• Conduct code reviews, provide feedback, and mentor team members.
• Quickly identify and resolve technical issues.
• Maintain development best practices, coding standards, and documentation.

Skills & Experiences Required

You will need min bachelor’s degree in Computer Science, Engineering, or a related field.

• Minimum of 5 years in back-end development, with .NET Core experience.
• At least 3 years of experience leading an engineering team, preferably in a remote setup.
• Proficient in micro-service architecture, cloud services, containers, and message queues.
• Strong knowledge of databases such as MSSQL, PostgreSQL, and DynamoDB.
• Experience with Agile or Scrum methodologies.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.
• Hands-on experience with the latest AI technologies and models is preferred.

Kindly send your updated CV to [email protected] if you're keen and we could discuss it further.

R1332781

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

This is a sales position responsible for the management of a portfolio of clients including Real Money and other financial institutions in APAC time zone. The salesperson will be based in Singapore and will be a key member and an important contributor of the team's revenue. The successful candidate will be expected to grow our presence for investors for both FX flow and solutions-based business, and would be expected to protect our clients and the franchise through a relentless commitment to control and governance build on the highest standard of personal ethics and responsibilities.

Responsibilities:

• Actively cover a portfolio of global financial institutions (includes execution and backing up clients where needed) and be a leading contributor to the team’s revenue.
• Assist with the implementation of the broader strategy for the client segments
• Identify new opportunities and close gaps with our competitors
• Drive thought leadership content for our Investor clients in the region; includes macro events, roundtables, bringing resources from the global network to Asia etc.
• Staying on top of the regulatory and industry changes and competitive landscape
• Developing and mentoring junior talents on the team
• Adhere to and cascade all supervisory training and tools to create a culture of responsibility to our clients, our shareholders and each other

Qualifications:

• At least 6 years of relevant experience in Foreign Exchange
• Strong Communication Skills
• Extensive knowledge of the Real Money business and strong understanding of local markets
• Proven product and solution skills
• Ability to work effectively with various stakeholders and functional partners internally
• Proven track record of successful FX client coverage

Responsibilities:

• Identify and engage with potential clients within the education sector.
• Conduct product demonstrations and presentations to educators and decision-makers.
• Develop and maintain relationships with key stakeholders in educational institutions.
• Provide detailed information about products, including features, benefits, and pricing.
• Achieve sales targets and contribute to the company's revenue growth.
• Collaborate with the marketing team to create effective sales materials.
• Stay updated on industry trends and competitor activities.
• Provide post-sale support to ensure customer satisfaction and retention.
• Participate in educational conferences, trade shows, and events to network and generate leads.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Business, Sales & Marketing, or equivalent.
• At least 3 - 5 years of B2C sales experience
• Prior experience within education industry or passionate to join education industry will be preferred.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Brief Summary:

• Well Known Valves & Pipes Distributor
• Basic Up to $3000
• 5 Days: Mon - Fri (8.30am – 5.00pm)
• Location: Jurong East (Company Transport at Lakeside)
• Permanent role with AWS & Bonus

Job Responsibilities:

• Process quotation, purchase order, and sales order.
• Handle sales enquiry and delivery.
• Arrange shipment, assist to collect payment.
• Retrieve test certificates.

Job Requirements:

• With 2 years’ experience in the marine/ oil & gas valves, pipes & fittings products are a Must
• Min. O level.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

• Define project schedules, allocate resources and monitor progress
• Align project objectives and make sure the project team is clear on objectives
• Guide the project team with the provisioning and migration tasks
• Lead process of issue identification and resolution
• Manage risk tracking process
• Monitor and manage project scope
• Manage all project documentation
• Work on multiple project teams within the organization
• Foster partnerships with customers, stakeholders and sponsors

Key Responsibilities:

• Research and identify new business opportunities, including potential clients, projects, and partnerships.

• Develop and implement strategies to attract and acquire new clients, including cold calling, networking, and attending industry events.

• Build and maintain relationships with key decision-makers and stakeholders to understand their needs and requirements.

• Collaborate with internal teams, including sales, marketing, and project management, to develop tailored solutions and proposals for clients.

• Negotiate and finalize contracts and agreements with clients, ensuring that terms and conditions are favorable and aligned with company objectives.

• Track and report on sales and business development activities, including pipeline development, revenue forecasts, and client feedback.

• Stay updated on industry developments, regulations, and best practices to maintain a competitive edge in the market.

Qualifications:

• At least 3 to 5 -years experience in marketing, engineering, or a related field.

• Proven experience in business development, sales, or a related role, preferably in the engineering or construction industry.

• Strong communication and interpersonal skills, with the ability to build rapport and credibility with clients and stakeholders.

• Strategic thinking and analytical abilities, with a focus on identifying and capitalizing on business opportunities.

• Results-oriented mindset, with a track record of achieving or exceeding sales targets and business objectives.

• Ability to work independently and as part of a team, with excellent time management and organizational skills.

• Knowledge of the engineering and construction industry and relevant market trends is preferred.

• Position : M&E Manager (Construction/A1 Main Con/6 Days) - Up to $9,500 + Bonus
• Location : To Be Advised (Office located at Changi)
• Working hours : Monday to Saturday | 8am to 5pm
• Salary (commensurate with experience) : Up to $9,500 + Performance Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Building & Construction

Main Responsibilities:

• Assist Project Manager in supervising and coordinating all services and complete within programme.
• Work closely with clients and consultants on technical matters
• Coordinate M&E services work and work closely with other department staff to meet the project timelines
• Conduct detailed M&E coordination with all specialist contractors
• Attend progress/site/MEP meetings
• Ensure compliance with all necessary standards, code of practice and safety regulations
• Ensure the quality of works is achieved and safety regulations are compiled
• Any other ad hoc duties as assigned

Requirements:

• Degree in Mechanical & Electrical Engineering or equivalent
• Minimum 8 years of working experience in Main Contractor involving M&E works
• Good safety knowledge and attitude
• Ability to liaise with statutory authorities

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job description

Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships

Responsible for contract negotiation and tender presentations

Maintain relationship with clients, Attending conferences, meetings, and industry events

Coordinating and close follow up with the project team to makes sure that the projects gets done timely and contractually

Qualifications

Excellent written, communication and presentation skills

Able to work independently

Minimum 4 years of working experience

Responsibilities:

• Develop and maintain relationships with existing and potential customers.
• Identify and pursue new sales opportunities.
• Manage the entire sales process, from lead generation to closing deals.
• Understand customer needs and provide appropriate product solutions.
• Prepare and deliver sales presentations.
• Negotiate contracts and terms with customers.
• Collaborate with internal teams to ensure customer satisfaction.
• Stay updated on industry trends and competitor activities.
• Meet or exceed sales targets and objectives.

Requirements:

• Degree or Diploma in Business Administration, Sales & Marketing, or equivalent
• At least 1 year of sales experience, preferably in automotive-related products

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About TikTok

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

Responsibilities

As the Program Manager for our Singapore/Philippines markets on the Trust & Safety team, you are the first point in contact that ensures our products, policies, programs, and systems work together to protect consumers and prevent abuse. You are based in Singapore and will work closely with internal stakeholders such as the data science team and policy team, as well as external stakeholders such as public relations and government relations, to implement regulatory and operational changes.

What will I be doing?

• Craft safety process and strategy for the Singapore/Philippines users community on TikTok platforms with a focus on local regulatory requirements and safety considerations for all impacted parties.
• Address various metric changes across various features such as video, live, comments, follow/like, accounts, etc. with both qualitative and quantitative approaches to detect potential risks and mitigate them.
• Facilitate effective collaboration on safety and compliance projects from problem definition to final execution with cross functional stakeholders; optimize the process and procures to ensure timely and effective delivery.
• Identify the impact on users and markets ahead of feature launches and clearly communicate risks to relevant stakeholders.
• Educate and update the business on Trust & Safety related programs and features via team and company wide sharing.

Minimum Qualifications

What should I bring with me?

• Min. 3 years of work experience in program or project management/consulting/strategy; a plus if with online safety/ risk control/regulatory compliance.
• English proficiency is required along with complete fluency in Tagalog or Cebuano as you will predominantly cover Singapore and Philippines market.
• Ability to quickly identify problems, thoroughly analyze them and be resourceful in delivering feasible solutions.
• Experienced in working closely with cross functional stakeholders such as legal, compliance and public relations teams.

Preferred Qualifications

• Highly data driven, capable of in-depth data interpretation; a plus if proficient in SQL.
• Experience with project management and coordination with regards to software products.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

#LI-Onsite