As Assistant Operations Manager, you will manage a team of clinical staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Responsibilities:

• Supervising staff and ensuring that they are performing their duties efficiently.

• Overseeing the day-to-day operations of the Clinic.

• Ensure safe and efficient patient flow.

• Lead or participate in programs aimed to improve process and workflow.

• Working with other teams to ensure the smooth functioning of the organisation.

• Identifying areas for improvement and implementing solutions.

• Collaborate with healthcare professionals to optimize workflows, enhance patient care processes and service quality

• Prepare and review policies, procedures and work instructions for clinical processes to facilitate patient safety and quality care.

Requirements:

• Degree in scientific discipline or health care preferred.
• Able to multi-task and work under a stressful environment.
• Good leadership skills.
• Computer skills including proficiency in use of Microsoft Office.
• Written and verbal communication skills including good command of English.
• Excellent organizational and problem solving skills.
• Effective time management skills and ability to manage competing priorities.

Responsibilities:

- Assist in managing the daily operations of the restaurant.
- Support the overall restaurant management and customer service.
- Work closely with the kitchen and front-of-house staff to ensure smooth service and efficiency.
- Participate in training programs to prepare for a future role as a Restaurant Manager.

Benefits:

- Annual leave (7 days).

- Sick leave (14 days).

- Bonuses based on meeting revenue targets, awarded every three months.

- responsible for sourcing of stalls tenants

- in charge of cafeterias daily operations

- collection of daily sales takings

- updating the POS system records for sales reporting

- possess class 3 licence

- independent and motivated individual

- time management skills

- experience in setting up of new cafeteria

- rostering of daily staff for operations

The Company

We are seeking an experienced ICT Audit Specialist for a newly created role to lead and deliver high-quality audits, ensuring robust technology controls, governance, and risk management practices. This is a unique opportunity to shape the function, work across a diverse technology landscape, contribute to strategic business initiatives, and drive impactful solutions in a fast-paced, global environment.

The Role

• Lead audit processes, ensuring timely completion of reports, validation of issues, and delivery of governance insights.
• Conduct high-quality risk assessments and business monitoring to maintain robust controls and compliance.
• Identify and address risk and control issues by presenting practical, innovative solutions.
• Collaborate with management to develop action plans and resolve complex control challenges.
• Provide proactive advice on business and change initiatives, offering insights into governance, risk, and compliance.
• Support organizational transformation efforts and contribute to strategic decision-making.
• Prepare detailed audit findings, recommend corrective actions, and ensure compliance with laws, regulations, and company policies.
• Exercise ethical judgment and transparent reporting in all audit-related activities.
• Engage with cross-functional teams and stakeholders to enhance governance practices.
• Take on additional assignments as needed to support evolving business requirements.

Your Profile

• Minimum of 8 years of ICT audit experience, with a strong focus on IT systems, infrastructure, and processes.
• Expertise in data governance, network and database security, application development, and cloud configurations.
• In-depth knowledge of cybersecurity controls, including vulnerability and patch management, malware protection, data loss prevention, intrusion detection, crisis management, and incident response.
• Demonstrated experience in conducting risk assessments, business monitoring, and delivering audits in compliance with regulatory and governance standards.
• Practical experience in managing projects involving the full software or product development life cycle is advantageous.
• Strong understanding of data analytics and source code is a plus.
• Bachelor’s degree or equivalent professional experience in Technology or related fields.
• Advanced certifications such as CISA, CISSP, CRISC, CEH, or CGEIT preferred.
• Familiarity with ISO standards (e.g., ISO9001) is a plus.
• Master’s degree is an additional advantage.
• Willingness to travel 30%-50% of the time to meet job requirements.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13115402, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Functional skills:

· At least 5 years’ experience with IT skills in SAP, ERP, M365 and Infrastructure related principles.

· Experience with planning skills, project development and program management

· Deep understanding of industry best practices and standards in Project Management

· Extensive knowledge and experience to manage different range of project types and complex business initiatives and change programs

· Ability to prioritize project tasks and provide input to organization business and budget planning

· Experience in managing and motivating project team members and project managers

· Capability to provide timely, accurate and relevant project portfolio reporting, to track project benefits realization and lessons learnt activities for continual improvements

Behavioral skills:

· Thinks Strategically - Ability to define challenging goals for own unit based on thorough analysis of future opportunities, aligned to Seatrium’s strategic goals

· Drives Innovation - Ability to challenge self and others to adopt best practices and foster creative thinking

· Leads Courageously - Ability to strive for breakthrough results by actively championing initiatives and encouraging others to challenge the status quo

· Learning Agility - Ability to proactively identify and participate in challenging situations that will create learning and development opportunities

· Focus on Customer - Ability to maintain deep and far reaching relationships with key SCM stakeholders, as well as demonstrates market knowledge and industry expertise to be seen as a trusted advisor

· Drives Results - Ability to set stretched goals and targets and secure buy-in from team to achieve these

· Influences and Collaborates - Ability to draw upon a wide range of influencing strategies to get things done

· Develops People - Ability to contribute to the development of the talent pipeline, especially in business critical areas to ensure business continuity

· Cultural Sensitivity - Ability to carefully consider how to approach an issue or situation given the diversity of the team and cultures involved

WHAT WE WILL TRUST YOU WITH

Assist in managing P&L for flash sales initiatives, ensuring profitability and cost effectiveness while driving sales growth

Track KPIs, analyze data, report on the performance of flash sales, generate reports to assess the success of sales events, identifying areas for improvement

Motivate and lead the team to deliver high-level execution for all flash sales events, ensuring consistency in performance

Business Development: Support efforts to build and maintain strong relationships with brand partners, ensuring long-term collaboration and mutual success. Explore opportunities for new brand partnerships to drive business growth.

Operations Omnichannel: Oversee the operations for both online and offline flash sales, including the retail teams, to ensure smooth execution. Ensure all processes are efficient, and operational challenges are addressed in a timely manner. Monitor the performance of online sales and customer service, implementing improvements as needed.

Marketing & CRM: Work closely with the marketing team, including CRM and digital, to strengthen the OnTheList members community and enhance customer engagement. Ensure marketing campaigns are aligned with business goals and contribute to sales growth.

Human Resources: Assist the HR team in staff management, including recruitment, training, performance reviews, and succession planning.

Finance: Collaborate with the finance team to monitor budget performance, assist with profitability analysis, and contribute to forecasting efforts.

IT: Work closely IT team to ensure IT solutions are aligned with operational requirements and support timely execution.

WHAT IT TAKES...

• Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred

• Minimum of 7-10 years of experience in commercial roles

• Experience in fashion or luxury retail is a plus

• Proven track record of successfully leading sales operations and achieving significant revenue growth in both online and outlet environments.

• Strong analytical skills with the ability to interpret data and make strategic decisions.

• Exceptional leadership and team management skills

• Excellent communication and interpersonal skills

• Advanced level of Microsoft Excel, Microsoft Office etc

Procurement Manager

• Location: Raffles Place
• Salary : S$ 5,000 – 7,000
• Working days: Mon – Fri 9am – 6pm

Job scopes:

1. Strategic Sourcing and Procurement: Manage the entire direct procurement process lifecycle, encompassing request for quotation (RFQ) issuance, supplier selection, purchase order (PO) placement and tracking, to ensure timely part delivery.
2. Supplier Negotiations: Negotiate with suppliers to secure optimal lead times, costs, quality standards and payment terms, leveraging market insights and industry benchmarks.
3. Purchase Order Management: Monitor, track and expedite pending POs to prevent delays, ensuring seamless communication with suppliers and internal stakeholders.
4. Invoice and Payment Processing: Oversee the procurement role in invoice verification, payment processing and reconciliation to guarantee accuracy, compliance and timely settlement.
5. Contract Negotiation and Management: Negotiate, review and finalize contracts with vendors to secure favorable terms, pricing and service level agreements (SLAs), minimizing organizational risk.
6. Quality Assurance and Issue Resolution: Identify, investigate and resolve quality issues promptly, facilitating claim processes and implementing corrective actions to prevent recurrence.
7. Supplier Relationship Management: Foster strong, collaborative relationships with existing suppliers and identify, evaluate and onboard new suppliers and vendors to enhance the supply chain's efficiency, resilience and diversity.
8. Market Research and Intelligence: Conduct market research to stay abreast of industry trends, supplier performance and emerging technologies, informing strategic procurement decisions.
9. Compliance and Risk Management: Ensure procurement activities adhere to organizational policies, industry regulations and ethical standards, mitigating risks and ensuring audit compliance.
10. Process Improvement: Analyze procurement workflows, identify areas for enhancement and implement process improvements to increase efficiency, reduce costs and elevate service quality.
11. Stakeholder Engagement: Communicate procurement strategies, performance metrics and market insights to internal stakeholders, ensuring alignment with organizational objectives.
12. Special Projects and Initiatives: Undertake additional duties as assigned, contributing to organizational growth, innovation and excellence in procurement practices.

Requirements:

• Bachelor's Degree in Supply Chain Management, Logistics, Procurement, or related field
• Experienced in procurement / supply chain management

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

For this project, we are forming a team of 6 (including 1 team lead) to perform the following scope of works:

(i) Security Risk Assessment

(ii) Security Policies, Standards, Guidelines, And Procedures Review

(iii) Security Design

(iv) Application Security

(v) Vulnerability assessment and

(vi) System Security Acceptance Testing

We are seeking a highly skilled and experienced Team Lead to join our dynamic team. The ideal candidate will possess deep technical knowledge, strong leadership skills, and a proven track record in managing cybersecurity projects. This role involves working closely with client to identify security risks, develop mitigation strategies, and implement solutions to protect their information systems.

Responsibilities:

• Lead and manage cybersecurity consulting engagements, ensuring the delivery of high-quality services to clients.
• Conduct comprehensive security assessments, maturity assessments, and risk assessments.
• Develop and implement cybersecurity strategies, policies, and procedures tailored to client needs.
• Collaborate with cross-functional teams to design and deploy security solutions
• Stay current with emerging cybersecurity trends, threats, and technologies to inform client solutions.
• Prepare detailed reports and presentations for clients, summarizing findings, recommendations, and action plans.
• Mentor and develop junior team members, fostering a culture of continuous learning and professional growth.

Requirements:

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field preferred.
• Relevant certifications such as CISSP, CISM, CISA, or equivalent.
• 5-8 years of experience (not more) in cybersecurity consulting, with a focus on areas in Risk assessment, Security Design and Cloud Security
• Strong understanding of regulatory frameworks and standards, including NIST, and ISO 27001, etc.
• Excellent project management skills with the ability to manage multiple engagements simultaneously.
• Strong analytical and problem-solving skills, with the ability to think strategically and act tactically
• Exceptional communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
• Proven ability to build and maintain client relationships, demonstrating a commitment to delivering exceptional client service.

POSITION OVERVIEW

We are seeking an experienced, highly organised, detail-oriented and results-driven Corporate Strategy Manager to join our Company.

This role will play a key part in shaping the strategic direction of the company, driving business growth, and ensuring alignment with organizational goals. The ideal candidate will have a proven track record in strategic planning, market analysis, and the execution of high-impact initiatives, with a deep understanding of both business and industry dynamics.

The Corporate Strategy Manager will work closely with CEO, senior leadership and cross-functional teams to analyse industry trends, identify opportunities for growth, and help execute strategic initiatives that support long-term organisational success.

JOB DESCRIPTION

Strategic Planning: Lead and support the development of the company’s long-term and short-term strategic plans, ensuring alignment with corporate objectives and market opportunities.

Market & Competitive Analysis: Conduct in-depth industry and competitive analyses to identify trends, threats, and opportunities. Provide actionable insights to senior management based on data-driven analysis.

Business Performance Tracking: Monitor and analyse the company’s business performance and key metrics, providing insights to improve operations, optimize processes, and identify new growth areas.

Cross-Functional Collaboration: Work closely with CEO, senior leadership, finance, marketing, operations, and other teams to align strategic priorities and ensure seamless execution of initiatives.

Strategic Initiatives Execution: Drive the execution of key strategic initiatives, overseeing projects from inception to completion. Ensure that projects are delivered on time, within scope, and with measurable outcomes.

M&A & Partnerships: Assist in evaluating potential mergers, acquisitions, joint ventures, and strategic partnerships. Conduct due diligence, prepare financial models, and provide recommendations based on strategic fit.

Executive Reporting: Prepare presentations and reports for the executive team, providing insights into strategy performance, upcoming opportunities, and key risks.

Change Management: Support the organisation in managing strategic changes and ensure alignment of all stakeholders with new initiatives and objectives.

Market Research: Gather insights through primary and secondary research, competitor benchmarking, and customer feedback to inform strategic decision-making.

Innovation & Growth: Identify new business models, markets, and strategic opportunities for growth, and lead the development of innovative strategies to capitalise on these opportunities.

Grants Application: Handling and following up of grant applications.

REQUIRED QUALIFICATION AND SKILLS

Education: Bachelor’s degree in Business Administration, Economics, Finance, or a related field. MBA or advanced degree is highly preferred.

Experience: 5-10 years of relevant experience in corporate strategy, management consulting, business development, or a related field. Experience in a leadership role is a plus.

Strategic Thinking: Proven ability to think strategically and translate business objectives into actionable plans that deliver measurable results.

Analytical Skills: Strong quantitative and qualitative analysis skills, including financial modeling, market analysis, and the ability to synthesize complex data into actionable insights.

Project Management: Solid experience in managing and executing large, cross-functional strategic initiatives with a focus on results.

Communication: Excellent verbal and written communication skills with the ability to present complex information in a clear and compelling manner to senior executives and stakeholders.

Leadership & Influence: Strong leadership capabilities with the ability to influence and collaborate effectively across multiple departments and teams.

Problem-Solving: Ability to quickly identify problems, think critically, and develop creative solutions to overcome business challenges.

Attention to Detail: Strong attention to detail, ensuring accuracy in reports, analyses, and presentations.

Business Acumen: Deep understanding of business operations, financial principles, and market dynamics.

Desired Skills and Attributes

Executive Presence: Ability to interact with senior leadership and present strategic recommendations with confidence and clarity.

Change Management: Comfort with ambiguity and ability to lead teams through periods of change or transformation.

Innovation: A forward-thinking mindset with a passion for identifying and implementing innovative strategies to drive business growth.

Adaptability: Ability to thrive in a fast-paced, constantly evolving business environment.

WORKING CONDITIONS

Work Environment: Hybrid (office and remote options, as applicable).

Hours: Full-time, with occasional travel or overtime as needed for strategic projects and initiatives.

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

JOB SUMMARY

To undertake the primary responsibility of the digital and marketing communication efforts to support revenue generation, brand engagement, and sales strategies. This includes the implementation and execution of integrated marketing strategies and ensure the upkeep of the hotel’s brand and image.

JOB DUTIES AND RESPONSIBILITIES

Marketing Communications

• Manage marketing and related communication needs of the hotel ranging from preparing marketing brochures & collaterals to creating online content while complying with brand requirements, to deliver brand reputation growth and drive the business objectives.
• Identify media opportunities, develop and manage media relationships, identify and drive creative news-making opportunities including blogger and influencer management.
• Monitor coverage of the company and key industry developments across print, online, broadcast and social media platforms, as well as track the performance of media communications efforts.

Branding / Advertising / Marketing Collaterals

• Enhance brand awareness and maintain a consistent image internally and externally.
• Support marketing initiatives across offline and online platforms to strengthen the hotel’s reputation in the media and community through various campaigns.
• Identify suitable online partnership and advertising partners to work with to amplify the brand.
• Create and curate marketing materials, including brochures, promotional items, and maps, for promotions, events, property tours and conferences.
• Draft and refine communication pieces such as press releases, presentations, and letters.

Media Relations / Media Clipping / Reports

• Prepare media releases and coordinate dissemination of press kits.
• Handle media enquiries, consistent updates to establish good relations with media.
• Support media relations outreach efforts, including pitching ideas and events, interview facilitation, and media tours.
• Coordinate on-property visits from media, including reservations, amenities, special requests, and dining.
• Update press database, digital library, and press clippings including list of all media contacts and media distribution lists (e.g., contact information, magazine circulation and demographics).
• Assist with on-site media relations for local events, marketing/promotional events, and other press functions.
• Monitor media coverage and other external factors to identify potential or actual problem areas and opportunities.

Digital Marketing

• Develop and implement e-marketing initiatives to increase revenue and conversion.
• Establish and implement the hotel’s annual advertising plan for all digital channels
• Assist on matters related to creative and media planning for display campaigns.
• Ensure brand and marketing messages on online channels are consistent with overall marketing activities (i.e. special promotions/offers etc.)
• Review and monitor hotel’s primary competition set on a regular basis online and ensure/maintain competitiveness and “web appeal”.

Website Management

• Position the hotel’s website as the priority channel of online distribution and optimise the hotel’s overall digital presence.
• Responsible for updating content and managing inventory of the dining websites for Java+, Wan Hao Chinese Restaurant and Crossroads as well as retail events such as Mooncakes, Festive and Chinese New Year.
• Ensure accuracy of the content and presentation on the websites, third party portals, directories and websites where the hotel is listed and/or distributes inventory.
• Work closely with Marriott Digital Services (MDS) to deploy website enhancements and functionality upgrades.

Search Engine Marketing / Optimisation (SEM / SEO)

• Responsible for driving room revenue using Paid Search Optimisation and running online campaigns via third party vendors including PLUS, ADARA, Google Adwords, Expedia Travelads and Booking Network Sponsored Ads.
• Implementing SEO best practices to improve website ranking and drive organic traffic.
• Monitoring and analyse the performance of digital marketing campaigns using tools like Google Analytics, PLUS Platform and prepare reports to measure effectiveness and ROI.
• Review the ranking of the hotel website on search engines, and update the hotel website with relevant search terms and adequate keyword frequency to ensure that the hotel website gets the best possible natural page rank in the languages available.
• Update and optimize meta descriptions and tags.

Assist on any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• At least 2 years of relevant experience in full spectrum of Hotel's Marketing background.
• Bachelor degree in Marketing, Media, or relevant education.
• Knowledge of media production, communication, and dissemination techniques and methods.
• Able to start work within short notice period.

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

A. Overall Purpose Of The Job

The incumbent is responsible for developing and driving new businesses as well as account extension businesses of existing clients within the Assigned Segments, from lead generation through to close.

Main responsibility is to aggressively drive new and account extension businesses for the Singapore market through the development of sales strategies and tactical execution of action plans in order to meet the monthly, quarterly, and yearly allocated sales targets.

Incumbent will be part of the Singapore Sales & Marketing team and is required to ensure alignment of Sales strategies within the Singapore market. This is achieved through the direction of Managing Director Singapore & Middle East in conjunction with Sales activities, campaigns, and strategies in accordance with the International SOS Group Sales leadership team.

B. Key Responsibilities

a. Sales Targets and Strategies Execution

(i) Develop and execute activities that will enable the achievement of the assigned sales targets

· To achieve the assigned sales targets on a monthly, quarterly, and yearly basis.

· To prepare actions plans and schedules to identify specific targets and/or opportunities within the assigned sales verticals.

· To ensure the required number of sales calls/visits to prospects and existing clients are achieved.

· To work with Head of Marketing and Communications, Singapore to ensure consistent lead generation. To qualify and follow up on the leads and/or referrals resulting from field activities.

(ii) Plan strategies, jointly with Managing Director Singapore & Middle East and Head of Account Management & Partnerships, that support the achievement of assigned sales targets

· To identify business opportunities via prospect development and/or evaluating the changes within the market environment.

· To analyzedata of existing clients and determine the appropriate sales approaches to enable account extension and up-selling of additional services/solutions.

· To review and develop strategies with regards to the verticals and/or initiatives that has been assigned.

· To provide timely sales pipelines updates when required and with the ability to accurately project the estimated close won period of the identified opportunities.

b. Clients & Prospects Engagement

(i) Focus on client centricity

· To maintain and enhance client relationship by providing support, information, guidance and following up on required sales activities whenever is appropriate.

· To cultivate effective business relationships with identified economic buyers, influencers, technical buyers, and buyers to ensure buy-in of solutions.

· To ensure prompt response to clients and prospects queries, ensuring the correct expertise, knowledge and personnel are involved in the response.

(ii) Ability to develop opportunities

· To participate in relevant sales and/or marketing events as deemed required by Managing Director Singapore & Middle East.

· To identify and attend trade meetings, industry conventions and networking events hosted by business associations so as to network and obtain sales leads.

c. Sales Administration & Support

(i) Strong focus on administration

· To provide support to Client Services team to ensure client related documentation, invoicing and entries within relevant systems are being managed accordingly.

· To support Finance team to ensure working capital targets for the assigned clients are being well managed according to the assigned Finance targets.

· To ensure the accurate and timely updating of sales related details, information and sales calls/visits made within the existing systems (e.g. SalesForce.com).

· To adhere to the required sales processes, procedures, and protocols.

(ii) Collaborate with relevant teams

· To work with Commercial Services team to develop competitive pricing that will enable the winning of the opportunities that has been targeted.

· To work with other relevant teams whilst pursing opportunities with existing clients and/or prospects (e.g. Medical and Security team, Operations team, Assistance Centre team etc.).

· To liaise and work with Singapore team members as well as relevant Group and other countries functions on all sales related activities.

(iii) Pursue opportunities to improve

· Maintains professional and technical knowledge by attending internal and/or external education workshops, trainings, briefing sessions and/or external events as arranged by the Managing Director Singapore & Middle East.

· Display keen interest in participating in the scheduled Sales & Marketing meetings.

C. Job Profile

Required Skills, Knowledge and Competencies

· Strong consultative selling and/or value selling business knowledge, preferably within the Corporate, Government and/or Education verticals.

· Result oriented, displaying high passion, drive and motivation so as to achieve the assigned sales targets and Key Performance Indicators (KPIs). Ability to identify what to do when performance deviates from plan and execute corrective measures.

· Strong analytical, problem and decision making capabilities. Able to analyze the information in a given situation and recommend the best course of action.

· A self-starter who is able to work with minimum direction whilst possessing both the desire and ability to develop constructive ideas to react to the ever changing business environment.

· Exceptional written and verbal communication skills. Able to communicate and deliver client presentation with ease and flair.

· Persuasive, articulate and able to work with and influence people of different nationalities, personalities and across all levels.

· Display good cross functional skills, with the ability to collaborate and communicate effectively within a demanding and culturally diverse matrix organisation.

· Stress tolerance, able to do the job/task with minimal anxiety level.

· Hardworking, persistent and a dependable team player.

Required Work Experience

· At least 5 years in a sales representative role.

· Proven track record in business development and account management activities, selling complex B2B solutions to multinational companies in a fast moving and global 24/7 environment.

Required Qualifications

· Bachelor’s Degree, Business and Marketing majors preferred.

Travel / Rotation Requirements

· Singapore based, with occasional travels within Asia, depending on business requirements.

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Key Responsibilities:

1. Identify New Business Opportunities: Research and identify potential markets, clients, and strategic business opportunities. Analyze market trends, competitor activities, and customer needs to drive new business initiatives.
   
2. Develop and Implement Growth Strategies: Create and execute strategic business plans to achieve revenue targets and expand the company's client base. Collaborate with the marketing and product development teams to align business strategies with company goals.
   
3. Client Relationship Management: Build and maintain strong, long-lasting relationships with clients and partners. Understand client needs and provide tailored solutions to ensure satisfaction and retention.
   Act as the primary point of contact for key accounts and manage client expectations.
   
4. Sales and Revenue Generation: Develop and present compelling business proposals to potential clients.
   Negotiate and close business deals, ensuring favorable terms for the company. Meet and exceed sales targets and revenue goals.
   
5. Collaboration and Coordination: Work closely with internal teams, such as sales, marketing, and product development, to ensure successful project implementation. Provide feedback and insights from the market to help improve products, services, and overall customer experience.
   

Qualifications:

• Bachelor’s degree in Business Administration or a related field
• Proven experience as a Business Development Manager or similar role, with a successful track record of driving revenue growth.
• Strong understanding of market research, sales, and negotiation techniques.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in using CRM software and other business tools.
• Self-motivated, results-oriented, and able to work both independently and as part of a team.

Additional Requirements:

• Willingness to travel as needed to meet with clients and attend industry events.
• Multilingual - Must be able to speak fluently in English, Mandarin and Italian.
• A proactive approach to problem-solving and a strong desire to drive business success.

The Customer Voice & Insights Manager plays a critical role in championing the customer perspective.

This role is responsible for gathering, analysing, and interpreting data to provide actionable insights into customer behaviors, needs, and preferences.

The ideal candidate must have a strong background in data analysis and interpretation, customer research, and experience working with cross-functional teams to drive customer-centric decision-making and culture.

Insights from this role will enhance customer experiences at sales and service delivery touchpoints, inform product development, and support targeted marketing strategies.

The individual will be part of the Singtel's Enterprise Marketing & Innovations team.

Make an Impact by:

Customer Data Research & Analysis

• Uphold the governance & integrity of the Customer Experience practice ensuring consistency, quality, and alignment with Singtel’s values and customer expectation.
• Manage research partners to deliver customer experience (CE) research for the Enterprise Segment, ensuring accuracy, quality and timeliness of insights derived from unfiltered, genuine customer voices.
• Monitor and analyse key metrics such as Net Promoter Score (NPS) & Overall Experience (OE) scores to provide insightful analysis and identify areas of improvements.
• Drive targeted NPS and OE related to sales and delivery services.
• Drive, lead and engage relevant stakeholders to establish improvement actions, both at strategic and operational levels. Incorporate feedback loops to regularly review metrics and follow-ups on improvement actions.
• Drive annual CE target-setting exercise. Continuously improve the target setting framework to ensure it stays relevant to the transforming business structure and model to drive and ensure a sustained customer-centricity mindset across the organization.
• Lead quarterly review sessions with senior management to present customer experience insights and improvement action plans in tight partnership with appointed agency partner.
• Implement rigorous data governance protocols to maintain the quality and security of customer data.
• Support market intelligence and insights research initiatives to deeply understand customer needs, behaviours, and preferences by collecting, analysing, and synthesizing customer data across various touchpoints.

Continuous Improvement

• Conduct periodic review of existing research programme (e.g. questionnaires, survey methodologies, etc.) to ensure it stays up to date with industry best practices and implement necessary improvements.
• Drive any tender or RFQ exercises, where relevant, according to Singtel’s procurement guidelines to select the most suitable research partners.

Skills for Success:

• Degree in Business or Arts & Social Science
• Minimum 5-7 years of relevant experience, preferably in ICT or customer experience market research industry
• Strong analytical skills and ability to draw insights from research and translate to action planning for improvement leveraging deep experience in data interpretation and research methodologies
• Ability to manage complex and competing priorities, conflict management and resolution skills required
• Experience in managing cross-functional project
• Abilities to engage at senior management level and yet able to move the working levels
• Proficiency in tools like Excel, SQL, and data visualization platforms (e.g., Tableau, Power BI).
• Good to have experience in synthesising insights from various data sources, including customer feedback, usage data, CRM, and third-party research.
• Good to have experience in translating data into actionable recommendations to improve customer experience, enable sales pursuits and guide product roadmap development & innovation
• Good to be familiar with Medallia dashboard
• Good to be Certified Customer Experience Professional (CCXP)

- liaise with clients/potential clients for account opening

- maintain existing account and weekly updates into customer relations system

- advise clients on monthly promotions

- sourcing of new clients

- sourcing of new projects for the company

- providing weekly updates to general manager on customer status

Responsibilities:
- Potential to be trained and promoted to a supervisor role.
- Company provides structured training.
- No experience required

- Potential to be trained and promoted to a supervisor role

- Passion for the food and beverage industry.

Benefits:

- Annual leave (7 days).

- Sick leave (14 days).

Position: HR Assistant Manager

Employment Type: Full-Time

Summary

The HR Assistant Manager plays a pivotal role in supporting the Human Resources Director in developing and executing HR strategies, policies, and initiatives.

This role oversees key HR functions, including recruitment, employee engagement, compliance, and administrative operations.

The HR Assistant Manager ensures seamless HR service delivery while fostering a positive and compliant workplace culture.

Key Responsibilities

1. Recruitment and Talent Acquisition

- Manage the recruitment lifecycle, including job postings, candidate screening, interviews, and offer negotiations.

- Oversee onboarding activities, including orientation sessions, employment documentation, and induction programs.

- Regularly review and update job descriptions to align with organizational needs.

2. Employee Engagement and Relations

- Act as a trusted advisor for employee concerns, fostering a collaborative and supportive work environment.

- Implement employee engagement initiatives to enhance workplace satisfaction and productivity.

- Address grievances and escalate complex issues to the HR Director when necessary.

3. HR Operations and Administration

- Maintain accurate employee records and ensure compliance with legal and organizational requirements.

- Prepare and review reports related to attendance, leave, and payroll inputs.

- Oversee employee benefits administration, including insurance and claims processing.

4. Performance Management and Development

- Support performance appraisal cycles, ensuring timely feedback and documentation.

- Assist in planning and implementing training programs to upskill employees.

- Track and manage probationary periods and contract renewals.

5. Compliance and Policy Management

- Ensure compliance with labor laws, company policies, and regulatory requirements.

- Assist in drafting, updating, and communicating HR policies and procedures.

- Conduct audits of HR processes and records to maintain adherence to compliance standards.

6. Strategic and Administrative Support

- Coordinate and execute HR events, meetings, and workshops.

- Prepare presentations and reports for HR planning and strategy sessions.

- Collaborate with cross-functional teams to support organizational goals.

Requirements

- Bachelor’s degree in Human Resources, Business Administration, or a related field.

- 4-5 years of progressive HR experience, including supervisory responsibilities.

- Proficiency in HR software and systems is preferred.

Skills and Competencies

- Excellent communication and leadership skills.

- Strong organizational abilities with keen attention to detail.

- Ability to manage confidential information with discretion.

- In-depth knowledge of labor laws and HR best practices.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Personal Attributes

- Proactive, self-motivated, and solutions-oriented.

- Capable of multitasking and prioritizing in a fast-paced environment.

- Collaborative and approachable with strong interpersonal skills.

Why Join Us?

- Be part of a dynamic and growth-oriented organization.

- Opportunities for career progression and professional development.

- Competitive salary and comprehensive benefits package.

Application Process

Interested candidates are encouraged to submit their resumes and cover letters.

Only shortlisted candidates will be contacted.

Key Responsibilities:

· Lead BIM-focused projects, ensuring adherence to industry standards and project requirements.

· Write and uphold BIM Execution Plans, maintaining project consistency and quality.

· Integrate BIM into Integrated Digital Delivery (IDD), Virtual Design Construction (VDC), and Integrated Project Delivery (IPD).

· Generate clash reports and lead BIM coordination meetings with clients and consultants.

· Oversee multidisciplinary coordination, including Phase Planning (4D) and Cost Estimating (5D).

· Troubleshoot issues with models and projects, ensuring timely resolution.

· Oversee the BIM team, providing mentorship and support to enhance team performance.

· Provide guidance to architects on implementing appropriate BIM strategies and technologies.

· Plan and resource delivery aspects of projects, ensuring efficient execution.

· Conduct training sessions on BIM processes to improve team capabilities.

Requirements:

· Specialist Diploma in BIM, Degree in Architecture, or equivalent.

· At least 4 years of relevant experience in BIM management.

· Proficient in Singapore BIM Standards.

· Strong drive to stay updated with the latest BIM developments and a commitment to continual improvement.

· Comprehensive knowledge of BIM processes, tools, and technologies.

· Capacity to work in a challenging and fast-paced environment.

· Strong interpersonal and communication skills.

· Good leadership abilities, with a track record of effective team management.

· Excellent teamwork and collaboration skills.

Please send your CV & portfolio to [email protected] if you are interested in the position. Thank you!

Job Title: Operations Manager – Security Agency

Job Summary:

The Operations Manager is responsible for overseeing the day-to-day operations of the security agency, ensuring the effective deployment and performance of security personnel. This role includes managing security staff, coordinating with clients, ensuring compliance with legal and safety standards, and optimizing operational efficiency. The Operations Manager will be the key point of contact between the agency and its clients, ensuring the highest level of service delivery.

Key Responsibilities:

1. Staff Management and Scheduling:Oversee the recruitment, training, and management of security personnel, including guards, supervisors, and patrol officers.
   Develop and manage duty rosters, ensuring optimal coverage of all client sites with trained and reliable personnel.
   Address staffing shortages, absenteeism, and personnel changes promptly to avoid service disruptions.
   Conduct performance evaluations and ensure continuous development and improvement of security staff.
   
2. Client Coordination and Relationship Management:Act as the main point of contact for clients, ensuring their security needs are met and resolving any service issues or concerns.
   Conduct regular site visits and meetings with clients to assess the performance of security personnel and address any operational issues.
   Ensure that all security services are aligned with client expectations and contractual obligations.
   Handle client feedback and complaints professionally, ensuring timely and satisfactory resolutions.
   
3. Compliance and Regulatory Management:Ensure that the security agency and its operations comply with all relevant legal and regulatory requirements, including licensing, labor laws, and health and safety regulations.
   Conduct regular audits and checks to ensure that all security personnel are properly licensed and trained in accordance with industry standards.
   Implement and enforce safety and operational protocols, including incident response procedures, to protect both personnel and clients.
   
4. Incident Management and Reporting:Supervise the response to incidents, emergencies, and security breaches, ensuring timely and effective resolution.
   Coordinate with law enforcement and emergency services when necessary.
   Review incident reports and ensure proper documentation of all events, including accidents, security violations, and client complaints.
   Conduct investigations into incidents and recommend corrective actions.
   
5. Resource and Asset Management:Manage security-related resources, such as vehicles, communication equipment, and uniforms, ensuring they are properly maintained and available as needed.
   Oversee the allocation and deployment of security equipment (e.g., CCTV, alarms, patrol systems) to client sites, ensuring functionality and adherence to client requirements.
   Monitor the budget for operational expenses, ensuring cost-effective use of resources.
   
6. Training and Development:Develop and implement training programs for security personnel, including initial onboarding, regular refresher courses, and specialized training (e.g., emergency response, conflict de-escalation).
   Ensure that all staff are up to date with the latest security techniques, technologies, and client-specific requirements.
   Promote a culture of continuous improvement and learning within the operations team.
   
7. Operational Efficiency and Process Improvement:Identify and implement improvements in operational processes to increase efficiency and service quality.
   Monitor key performance indicators (KPIs) such as staff turnover, response times, and client satisfaction to measure operational success.
   Use technology, such as guard management software and real-time reporting tools, to streamline operations and enhance service delivery.
   
8. Budget and Financial Management:Oversee the operations budget, ensuring expenses are within the allocated budget and looking for opportunities to reduce operational costs without sacrificing quality.
   Manage payroll for security personnel, ensuring accurate and timely payment of wages, allowances, and overtime.
   Monitor and approve operational expenses, including equipment procurement and site-related costs.
   
9. Health and Safety Compliance:Ensure that security staff are trained in workplace health and safety regulations and that all client sites comply with safety standards.
   Conduct regular safety audits and risk assessments at client locations.
   Implement corrective measures to address any identified safety hazards or compliance issues.
   
10. Collaboration with Other Departments:Work closely with the sales and account management teams to ensure smooth handover of new clients and services.
    Collaborate with HR on recruitment, staff welfare, and disciplinary matters.
    Provide feedback to senior management on operational challenges and opportunities for growth.
    

Qualifications and Skills:

• Proven experience in operations management, preferably within the security or facilities management industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills for client and team interaction.
• In-depth knowledge of security industry practices, safety regulations, and labor laws.
• Ability to handle emergencies and resolve conflicts effectively.
• Proficiency in using security management software and tools.
• SS and above
• Driving license

Key Performance Indicators (KPIs):

• Client satisfaction and retention rates.
• Staff turnover and absenteeism rates.
• Incident response times and successful resolution of security breaches.
• Adherence to operational budgets.
• Compliance with legal and safety regulations.
• Efficient scheduling and staff deployment.