Total 30,497 Manager service centre manager job vacancies in Singapore

MANAGER

Salary : 4-5k depending on experience.

Job Scope:

• Develop strategic plans to implement for daily logistics operations for different locations efficiently.
• Ensure rules and regulations compliance with N Parks regulations for the movement of equipments, conducting football sessions etc.
• Be the main point of contact for operations team to fulfill their requirement of sufficient equipments and logistics medium.
• The role will also involve liaising with operation managers and suppliers in the ordering, storage and distribution of kit, apparel and equipment, and the management of stock.
• Ensure accurate records of the stock inventory such as kits, football equipments and procurement of depleting stocks.
• Daily updates and reports to the administration team about the state of progress in the Logistics area.
• Implement security measures and uphold work safety protocols for all the logistics operations.
• Identify and implement strategical improvements across the value chain to streamline distribution processes and exceed service standards.
• Oversee and liase with the Finance team for the P&L performance of designated programs.
• Investigate and review relevant technology with a view to recommending, if appropriate, and then implementing to assist in streamlining processes and reducing spend.

Job Requirements:

• Minimum Diploma Holder or Degree holder.
• Minimum of 3 years of relevant experience in a managerial role is required.
• Experience in sports management and operational excellence will be considered an advantage.

We are looking for highly motivated and dynamic individuals to join our Choa Chu Kang Cemetery Branch (Operations and Facilities Management Department). You will be supporting the Manager/ Section Lead to manage the arborist and landscaping contracts at our closed cemeteries.

[What you will be working on]

You are required to work closely within a team, with other NEA departments as well as other partners and various government agencies/bodies.

You will be responsible for the following:

Coordinating with Arborist and Landscaping contractors

1. Coordinate with both arborist and landscaping contractors, to ensure work is followed up promptly and in compliance with contract requirements.
2. Track work progression, and ensure reports are submitted as scheduled.
3. Work with the relevant agencies and stakeholders on trees related works.
4. Issue Purchase Orders (POs) to contractors.
5. Conduct site verifications on work done and manage payments to contractors.
6. Consolidate, update, track and maintain inventory central database.
7. Conduct regular Workplace Safety and Health (WSH) meetings and toolbox.
8. Attend to, investigate and resolve feedback from members of public and stakeholders.

You will also be collaborating with the contract management team and Environmental Public Health Operations Group to develop requirement specifications, processes for workflow and risk management in order to implement a managing agent model for the overall grass cutting, horticulture and landscaping services in NEA’s cemeteries.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Have a keen interest in environmental public health matters
• Enjoy working with others in a team, and is a good team player
• Good written and verbal communication skills, able to interact effectively with others
• Proficient in Microsoft Office applications (Word, Excel, Powerpoint, Outlook)
• Highly self-motivated and able to work outdoors
• Meticulous, analytical, and able to multi-task
• Possess problem-solving skills
• Prior knowledge and/or experience in arboriculture will be an advantage

To apply, please procceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-CHOA-CHU-KANG-CEMETERY-AND-COLUMBARIUM/Assistant-Manager-Manager_JR-10000024394

• Company: Freight Forwarding MNC (Japanese MNC)
• Location: Expo (Nearest MRT Station)
• Position: Senior Sales Executive or Assistant Manager (Japanese Speaking) (Job ID: 19350)
• Benefits: Car Allowance + Commission incentive

Job Description:

Our client, one of the largest Japanese logistic companies, has started looking for a Japanese speaking Sales Executive who can work at Changi area.

• Creating development plans and forecasting sales targets and growth projections.
• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.
• Implement and develop sales activities in the responsible sales area under the leadership.
• Identifying market opportunities through meetings, networking, and other channels.
• Meet/Exceed the sales task, complete the responsible task independently.
• Maintain the existing customer, establish the detailed customer files.
• Be an AR controller according to the account period required by company.
• Specific requirement activities
• To visit the customer site or conduct video conference regularly to share the market update, to do the QBR/MBR in order to maintain the existing customer.　
• To perform sales call to new/potential customers which are raised on target list given.
• To do market investigation, research, list up the New/Potential customers.
• To propose the solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.
• To report whatever irregularities to a direct superior in a timely manner.
• To do trouble shooting if something irregularity happen. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.
• To settle the outstanding account receivable based on the terms and conditions given.
• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.
• To perform to share the market information proactively to the existing customers and target customers.
• To input the sales progress in CRM system based on the specific days by timeline.
• To expand Singapore export/import business both Air and Ocean. And also, sometimes to manage 3rd party business (offshore business) as well to secure and expand business if the business owner is Singapore customer.
• To communicate with our overseas offices to share each sales status and work closely with them in order to get closer the business.
• To create the sales report by timeline monthly basis.

Job Requirements:

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.
• Excellent written and verbal communication skills．
• Able to converse in Japanese to negotiate with Japanese speaking client for the commercial and operational terms and conditions.
• 1-2 experience in Freight Forwarder company.

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

Overview: -

• Monthly Salary: Up to $5500 + AWB + Bonus (depend on EXP)
• Location: Loyang (Pasir Ris)
• 5 Days (Monday to Friday), Office Hours

Your Responsibilities: -

• Oversee and lead the project team to ensure product deliver is within the stipulated time.
• Manage existing clients and meet new clients to generate more project.
• Liaise with client regarding product specification & requirements, cost, quality of a project and provide a quotation on it.
• Coordinate with internal team member (tool designer and engineering on design for manufacturing (DFM)) to ensure the product created meet client expectation.

You will need: -

• Minimum 2-4 years of relevant experience with managing skills in manufacuring industry.
• Relevant experience in manufacturing on moulding environment & mechanical product design will be an added advantage.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

* East Side

* 5days work

* Basic + Commission + Travel Allowance

Job Description:

• Identifies, develops, and retains new business relationship
• Maintains relationship with customers by providing support, information and guidance
• Follow up on sale leads, close sales contracts, invoice and payments
• Canvass and secure new accounts
• Responsible for B2B sales account management and customer satisfaction

Requirements:

• Experience in Logistics & Supply Chain (preferred with Global and local sales in the Freight Forwarding industry)
• Achieve sales objective
• Able to work independently with pro-active attitude
• Possess strong hunter mentality, business sense and industry expertise
• Successful experience in identifying, qualifying and closing new businesses
• Good presentation skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Description

• Industry/ Organization Type: Construction Industry
• Position Title: Sales & Operation Branch Manager
• Working Location: Based in Thailand (Bangkok)
• Working Hours: 5.5 days / 6 days – Flexible
• Salary Package: Up to SGD 5000 + Incentive + Transport & Accommodation provided + Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee day-to-day operations, ensuring efficiency, productivity, and thorough quality control
• Develop and implement sales strategies, identify new business opportunities, and secure projects to support company growth
• Build and maintain strong relationships with key clients, contractors, and industry stakeholders, and serve as the main point of contact for client inquiries and project updates
• Lead, coach, and motivate the sales team to achieve targets and enhance performance
• Manage project timelines, resources, and budgets to ensure on-time and on-budget delivery while ensuring compliance with safety regulations and company policies
• Prepare budgets, forecasts, and financial reports
• Monitor project costs and revenues to ensure profitability, and advise on cost-effective practices
• Negotiate contracts and agreements to ensure favourable terms
• Facilitate effective communication between sales, operations, and on-site teams
• Develop and monitor KPIs, conduct regular reviews, and implement process improvements
• Ensure that all operations comply with local regulations and company policies

APPLY NOW!!!

• Min. ITE
• Min. 3 years of working experience in Sales and Operations Management, preferably in the Construction
• Proven track record of achieving sales targets and driving business growth
• Experience in project management and overseeing large-scale projects
• Understanding of the local market dynamics and cultural nuances
• Being able to speak Thai will be a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67153 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

This is a 12-month contract role based onsite in Singapore. This role requires the ability to speak fluently in Japanese to effectively communicate with clients/partners who speak the same language.

We are seeking a highly motivated and experienced professional to join our team as a contractor for the Entertainment Partnerships role for Japan market. The successful candidate will be responsible for identifying and activating potential opportunities within the Japanese market, providing business development support in strategic planning, creating presentations, and meeting with partners to drive entertainment content.

Key Responsibilities:

• Identify and activate potential partnership opportunities in the Japanese market (gaming/virtual reality/ entertainment industry).
• Provide business development support in strategic planning, creating presentations, and meeting with Japanese partners to drive VR entertainment content
• Represent the company's VR contents partnership in external meetings with executives from external partners
• Track, analyze, and communicate to develop and execute against partnership goals
• Work cross-functionally with a variety of teams, including Product, Marketing, Legal, Policy team, and Operations to advocate for partner needs

Required Skills:

• 5+ years' experience in a partnerships role in the entertainment/tech industry
• Proven track record in prospecting, securing leads and developing new relationships
• Strong understanding of IPs and Entertainment landscape in Japan market
• Excellent communication and presentation skills in both English and Japanese to liaise with Japanese Counterparts and clients.
• Enthusiast in XR technology and VR AR devices.
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Experience working with cross-functional teams and stakeholders internationally

UEN: 199700895N

Responsibilities:

• Develop and submit the BEP as required.
• Coordinate and manage BIM-related tasks with stakeholders and interfacing contracts.
• Regularly update and report BIM progress to the SO.
• Oversee and manage PBC within the contract.
• Collaborate with PBM and PBC of interfacing contracts.
• Identify and resolve BIM-related issues in the project.
• Manage project delivery, digital solutions, and innovations.
• Implement and optimize processes for BIM/VDC/IDD.
• Ensure compliance with information exchange requirements across contracts.
• Oversee compliance with PIR and LTAEIR across the project.
• Manage protocols for BIM information exchange among stakeholders.
• Provide digital solutions training to assist the SO with reviews.
• Oversee and maintain BIM hardware and software throughout the project.
• Coordinate and manage ICE meetings, ensuring objectives are met.
• Participate actively in ICE meetings to achieve desired outcomes.
• Manage and perform checks on BIM deliverables to identify discrepancies.
• Ensure PIM and AIM compliance with PIR, LTAEIR, LOIN, and regulations.
• Rectify geo-coordinate misalignment issues in PIM and AIM before submission.
• Verify and address issues in federated PIM and AIM with interfacing contracts.
• Set up, maintain, and manage CDE, BIM hardware, software, and templates.
• Implement cybersecurity measures for the Contractor’s CDE platform.
• Conduct regular clash detection analysis for PIM, AIM, and CCSM.
• Track and resolve design and construction conflicts within CCSM deliverables.

Requirements:

• Minimum Diploma in Civil or equivalents.
• Minimum 5 years of experience in design, construction, or IDD project management.
• At least 3 years of experience as a Project BIM Coordinator on large-scale or infrastructure projects.
• Certified in BIM (Specialist Diploma) or Digital Delivery Specialist (DDM Tier 2).
• Knowledge of 4D/5D software and coordination tools like Navisworks Manage, Autodesk Construction Cloud/BIM360 is preferred.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

We are representing our client (one of the largest property and asset management companies in Singapore) to look for an experience Property Leasing Executive/ Manager ( CEA Qualified ) to join their dynamic team of professionals in providing a full suite of asset management services.

PROPERTY LEASING EXECUTIVE/ MANAGER (CEA QUALIFIED)

(RETAIL MALL)

Responsibilities

• Prepare Annual Budget Forecast and Monthly Management Reports.
• Keep abreast of retail concepts, review of trade mix to achieve high occupancy rate.
• Manage marketing of properties and liaise with Agents.
• Prepare Letter of Offer & Tenancy Agreement; and liaise with Solicitors on lease documentation.
• Arrears Management.
• Maintain good landlord-tenants relationship.
• Submission of Application (eg, change of use) and liaise with the relevant Authority on lease-related matters.
• Attend to tenancy-related matters, tenants’ fit-out & tenancy compliances.
• Liaise with Finance on the Rental billings, Refund of Deposits and Property Tax etc.
• Liaise with Operations on handover and reinstatement of premises.

Requirements

• Degree / Diploma in Real Estate or related discipline.
• Qualifies to be registered as a salesperson with CEA.
• At least 3 years of relevant experience.
• Proficient in marketing and lease negotiations.
• Possess good presentation skills & written communication skills.
• Possess strong financial analytical skills.
• 5.5 days work week
• Mall located in the West

We regrets that only shortlisted candidates will be notified.

Responsibilities:

• Assist Senior Contracts Manager in tender/contract review and finalizing the tender sum.
• Help with contract administration, progress claims, and liaise with the Client's representative on claims and variation costs.
• Compile subcontractor quotes for review and approval.
• Keep Contract Manager updated on all contractual and site matters.
• Review and verify subcontractor/supplier claims and prepare payment certificates for approval.
• Prepare final accounts and variation submissions.
• Maintain quality systems in the Contracts Department.

Requirements:

• Minimum Diploma in Quantity Surveying or equivalents.
• At least 5 years of working experience related field.
• Preferably experienced in pipe jacking works and tunnelling projects.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

What we offer is the opportunity to lead a team in developing and delivering ground-breaking solutions for today's dynamic Asia Pacific marketplace and a culture that fosters growth and leadership. Choose to be business-oriented, curious, and innovative -- challenge the status quo, innovate, disrupt and seize the opportunity to transform yourself. All this while having fun along the way!

This role will primarily cover the design, build, testing, deployment, and support of complex analytical solutions as part of an established APAC Analytics & BI team.

Primary Responsibilities:

• Core client: You will have a core client – which you will work on for multiple markets.
• A growth focus individual, who is motivated to push the boundaries, while proactively and innovatively finding ways to develop both client appetite for data and analytics; as well as developing world-class excellence in Asia Pacific delivery of data and analytics solutions for advertising and marketing.
• Work with the regional client team to analyse business requests and partner with stakeholders to provide a strategic solution data and analytics into actionable plans and tactics at regional and local market level.
• Work with business support, project management and technical experts as required across local markets to translate identified data into effective dashboarding solutions and reporting projects.
• Design, Build, Test, Debug, Monitor, and Troubleshoot various dashboarding solutions.

Preferred Technical Knowledge

• A patient, flexible and team-oriented approach is essential. You will need to work well under pressure and be able to quickly understand problems and be capable of providing innovative, pragmatic, and workable solutions.
• Experience with Dashboard & Reporting. Experience with Scripting and Programming (to an extent) Python, HTML, CSS, JavaScript, AngularJS development skills is an added plus

An ideal candidate should possess:

• Bachelor’s Degree in Computer Science / Information Technology / Statistics or its equivalent
• 5-7 years' of relevant work experience, or with the relevant academics qualifications
• Experience with either Tableau, Power BI, Google Data Studio, Datorama Business Intelligence software to develop effective data models and front-end applications
• Knowledge of HTML, CSS, JavaScript, AngularJS is a plus
• Good problem solving and testing skills
• Understanding of database design concepts
• Expert knowledge of Microsoft Excel, incl. Pivots, Word, PowerPoint
• Strong organizational skills & attention to detail.

Duties & Responsibilities

• Restaurant/Hotels Acquisition: Break into new logos within our largest customer segment of restaurants, Beach Club, Rooftop Bars and independent Hotels in Singapore.
• Expand TableCheck presence: by identifying key restaurants prospects and converting them into long-term customers.
• Sales Acumen: Have the ability to verbally communicate a compelling purchase rationale to prospects using a variety of sales methodologies.
• Presentations: Create demand by clearly articulating and educating prospects on the TableCheck value proposition through the presentation of products and services during in-person and virtual demonstrations.
• Full Cycle Sales: Involved in all phases of the sales lifecycle including : identifying and developing leads; meeting with clients; presentations and sales; financial deal structuring; to contract negotiation and closing.
• Cold Call: Contact restaurants/Hotels to get key contact email + schedule demo + prepare proposal.
• Teamwork: Thru Cold Call or email achieve 5-10 appointment per week & 20-30 appointment per month.
• Weekly Report Submission – Pipeline, Prospects generation list & Weekly Sales Report.
• Experience - in Third Party Dining apps, Table Management Software or Point of Sales System Background will have advantages.
• You have 1-2 years of previous work experience and are passionate about sales & the hospitality industry.

Role: SAP Project Manager / Programme Manager / Client Engagement Manager

Position Type: Contract

Key Responsibilities

• SAP S/4HANA Implementation: Lead and manage end-to-end SAP S/4HANA implementations, including supporting business process analysis, data migration, configuration, testing, and go-live support.
• Project Planning and Execution: Develop and implement comprehensive project plans, including scope definition, resource allocation, timeline creation, and risk management strategies.
• Stakeholder Management: Effectively manage relationships with internal and external stakeholders, including clients, vendors, and team members. Facilitate open communication and address concerns promptly.
• Team Leadership: Lead and motivate project teams to achieve project objectives within budget and on schedule. Provide guidance, coaching, and support to team members.
• Change Management: Anticipate and manage organizational change associated with SAP S/4HANA implementations. Develop and implement change management plans to minimize disruption and maximize adoption.
• Quality Assurance: Ensure adherence to quality standards throughout the project lifecycle. Conduct regular reviews and audits to identify and address quality issues.
• Reporting and Communication: Prepare and deliver regular project status reports to stakeholders. Communicate effectively both verbally and in writing to keep all parties informed.

Required Qualifications
• Experience: 9-11 years of experience in project management, with a strong focus on SAP S/4HANA implementations.
• Certifications: PMP or equivalent project management certification preferred, SAP S/4HANA certification is a plus.
• Technical Skills: In-depth knowledge of SAP S/4HANA modules, including Finance, Controlling, Logistics, and Human Resources. Experience with SAP S/4HANA Cloud or Hybrid deployments is a plus.
• Soft Skills: Excellent communication, interpersonal, and leadership skills. Ability to build and maintain strong relationships with stakeholders. Strong problem-solving and decision-making abilities.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Job Responsibilities:

• Responsible for the development, implementation and effectiveness of the Health & Safety policy, Safety procedures and practices in relation to Company premises, carrying out regular audits and monitoring activities Organization-wide
• Responsible for the provision and dissemination of Health & Safety, advice on information include current safety legislation to the stakeholders
• Ensure that regular health, safety and housekeeping inspections are carried out, regularly and it is conformity with regulations and Company policies
• Advising on possible hazards when considering the introduction of new machinery, new materials, new processes, or changes in existing ones
• Ensure that all necessary risk assessments required by legislation are carried out
• Oversee and review all accident investigations and preparing statistics to assist in monitoring health and safety performance
• Manage and execute WSH programme initiatives
• Lead and coach site safety team to facilitate continual improvement of quality of safety team
• Attend Client/Consultant Meeting in regular basis

Job Requirements:

• Possess a valid WSHO & ECO registration with MOM & NEA respectively.
• Minimum 10 years relevant experience working as HSE Manager
• Substantial understanding and knowledge of local regulation, Singapore Standards and Code of Practices especially related to QHSE
• Preferably trained as lead auditor for ISO 9001, ISO 14001 and ISO 45001 and as safety auditor
• Meticulous, analytical, systematic and able to relate to all levels
• Must be physically fit to conduct site inspection
• Proficiency in Microsoft Office

As the Service Delivery Manager, you will be responsible for ensuring seamless service delivery while building and maintaining strong client relationships and ensuring the business delivers a high-quality customer experience. Your focus will need to include service delivery management, customer success, as well as internal and external relationship management ensuring client SLAs are met, satisfaction levels are high, opportunities for growth are realised and contract renewals are achieved

Role and Responsibilities

The Service Delivery and Manager main areas of focus are provided below as a guide:

Service Delivery Management:

· Build strong relationships across the business to maintain high levels of customer satisfaction.

· Owner of the escalation process the Service Delivery and Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review.

· Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.

· Challenge and assist the Operations Team in pursuit of high quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated teams and systems.

· Arrange, drive and direct internal and customer service review meetings covering performance, service improvements, quality and processes.

· Manage the SIP process for all customers ensuring it is kept up to date and all parties understand their obligations.

· Champion service and support in projects and developing a strong understanding of all projects ensuring service impact is minimised and agreed across all teams.

· Responsible to understanding and ensuring all customer’s service management statements of work are fulfilled as per the contractual obligations.

· Ensure all contractual obligations are being met and keep appropriate records.

· Ensuring all customer manuals (OSMs etc) are kept up to date by the Operations team.

The Knowledge, Experience and Qualifications required

· ITIL qualified.

· Excellent customer facing/customer service skills.

· Excellent written and verbal communication skills.

· Customer Centric, experience of working with multiple customers.

· Chairing and reporting service reviews for clients.

· Delivering against Service Level Agreements, customer commitments and Service Improvement Programmes.

· Service Management or Support in a diverse environment of incident management, escalation procedures and related disciplines.

· Transitioning of projects in and out of service teams.

· Experience managing Service Delivery across the end user support services (Service Desk, Infrastructure, Networking etc).

· Experienced Service Management professional.

· Experience of managing 3rd parties and 3rd party delivered services.

· Able to work under pressure and meet deadlines.

· Able to demonstrate a high degree of flexibility including out of hours working.

· Excellent organisational skills.

· Able to manage sensitive and sometimes confidential information.

· Self-motivation and able to take responsibility.

· Able to manage and prioritise and tasks and time efficiently.

Customer Success Management:

· Work with the Service Design team to help define and implement customer success strategies, ensuring customer retention and satisfaction, and advocacy.

· Create and manage customer success plans tailored to individual client needs and goals.

· Monitor client health scores and proactively address potential issues working with the relevant teams to ensure speedy resolution.

Client Relationship Management:

· Be an ambassador for Panoptics, working across the client base to provide effective communication on IT matters and build relationships to ensure effective dialogue.

· Maintain regular client contact outside of formal reviews, managing escalations and expectations particularly when they are unrealistic and/or challenging.

· Identify and capitalise on opportunities for up-selling and cross-selling additional services bringing in the relevant teams and/or colleagues to assist or to handover to.

Job description
Functional objectives (Role / desired outcome)
• Integrated and effective customer service hub with close cross-regional and -functional alignment.
• High customer satisfaction and loyalty via above-average customer service levels.

Tasks and Responsibilities
• Develop and execute a comprehensive customer service strategy for the Asia region in alignment with the company's overall business strategy.
• Monitor and analyze customer feedback as well as current processes to identify areas for improvement and develop as well as implement action plans accordingly (incl. resource allocation).
• Set and approve targets for the functions within the Asia CS hub and ensure their achievement.
• Effectively manage the CS organization to ensure delivery of outstanding service – meeting or exceeding the commitments made to customers.
• Provide regular reports on customer service performance to senior management and handle the escalation process to them.
• Ensure compliance with all relevant regulations and standards related to customer service.
• Collaborate with Frontline Sales to identify and capitalize on cross-selling and upselling opportunities.
• Lead the CS team by providing coaching and performance mgmt. to foster a positive environment that encourages employee retention and satisfaction.

Education and professional knowledge:
• 5+ years of experience in customer service, ideally with experience in leading a regional / cross-border Customer Service organization.
• Preferably working in a medium-sized manufacturing company.
• Building and developing a multi-national customer service team.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• SAP knowledge and experience is a must.
• Profound knowledge of the customer service landscape, including customer needs, key market developments and strategic options.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• Excellent interpersonal skills and ability to manage and align stakeholders, including customers, suppliers, and internal teams and management.
• Bachelor’s or Master’s degree in management or related field, with excellent English language skills both orally and in writing.

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.


Job Title: SAP Service Delivery Manager

Job Description: SAP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.



Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently
• Must have experience in S/4HANA support
• Logical and structured thinking
• Motivated to learn new technology
• Cloud experience

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Roles & Responsibilities

• Commercial development for The Company's product line, including defining and establishing commercial strategies through market research in both the domestic and international markets.
• Create and implement all strategic sales programs to support corporate goals and sales performance targets.
• Accountable for maximizing profit margins and fulfilling predetermined sales targets.
• Create monthly/annual sales and forecast budgets, as well as sales proposals for customers.
• Project management and department profit and loss responsibility Stay current on industry news and trends, goods, services, rivals, important information regarding legacy, existing, and developing technologies, and the most recent product-line advancements
• Proactively lead, own, and take responsibility in the customer / sales team context for discussions on technical solutions proposed by the company in a way that builds credibility with its clients.
• Planning of manpower and work schedules, mentoring and supervising technicians doing service jobs.
• Inspect and install engines, stern tubes, and deck machinery on a range of boats.
• Keep track of, manage, and order the stock inventory.
• Collaborate closely with sales teams to establish successful working relationships and to comprehend sales strategy and approach to accounts and possibilities.
• On a regular basis, provide accurate account information/reports to the Managing Director in accordance with the agreed-upon function reporting method.
• Organizational and sales team development through the exchange of expert skills and information via training and coaching as needed.
• Deliver sales presentations and technical discussions.
• Prepare sales forecasts, contract negotiations, and customer quotations.
• Manage and develop relationships with potential and current customers.
• Planned, coordinated, and participated in numerous exhibitions / tradeshows.
• Employee well-being, direction, discipline, and performance. Furthermore, that department strictly adheres to all legal and company laws and regulations.
• The health and safety of department employees, subcontractors, and other employees as they work on department jobs or are assigned to other departments.
• Ensuring that the department adheres properly to the ISO management system.
• To meet the EHS requirements of all stakeholders and interested parties.
• Any other tasks that management may assign.

Requirements:

• At least Degree/Diploma in Engineering
• At least 5 years working experience in Marine or Offshore / Oil & Gas Industry

Responsibilities:

• Maintain good cooperation with colleagues in service departments across the organization.
• Management of Service engineers, with assistance from service coordinator.
• Team player, collaborate with the resource team in the organization.
• Working Environment and Safety representative.
• Maintain good cooperation with colleagues in service departments across the organization.
• Ensure our FSE's are having the right training before they are sent on assignments.
• Hiring qualified Service engineers for the FS team.
• Heading the coordination of engineers in Asia & Pacific.
• Keep skills matrix up to date Bi-Weekly/Monthly.
• Ensure the pool of Service engineers are covering all types of competences according to the skills matrix and historical data from planner system.
• Ensure correct coordination of FSE's across the globe to ensure we utilize the people closest to their home country.
• Ensure all Service engineers adhere to the Safety & Health booklet
• Appreciation interviews 2 times a year per employee.
• Ensure Service engineers fill out Risk Assessment on each job assignment.
• Participate in courses
• Coordinate calibration of SE special tools.
• Arrange service day for SG service department, beginning of each year.

Requirements:

• Education & Qualification: Technical bachelor’s degree or experience from similar job position.

Desired Skills:

• Strong team player who manages to get people working together across functions and locations.
• Willing to learn.
• Responsible and trustworthy towards customers and colleagues.
• Responsible individual and ability to manage multiple priorities and tasks in a dynamic environment.

Summary

This position is responsible for the entire credit granting process, bill collection, including the consistent application of a credit policy. Conducts periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Job Responsibilities

Credit applications:

· Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

· Ensure all invoices / statements are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.

· Monitor and pursue collection of overdue accounts.

· Review city ledger daily for correct postings of charges and take corrective action where necessary.

· Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.

· Respond to and resolve account queries in conjunction with accounts receivable.

· Review provision, write-offs and other adjustments immediately prior to month end.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month, with relevant highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.

· Attend Credit Managers meetings to keep up to date knowledge of credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

Guest Ledger and liaison with Front Office:

· Liaise between the Finance Department and the Front Office.

· Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

· Review the Advance Deposit ledger to ensure all the balances are either current or for future date.

· Inform the Front Office Manager of any deviations from policy by Duty Managers, or Front Office Agents that may come to his/ her attention.

· Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

Commercial Responsibilities

· To keep closed contact with hotel debtors i.e. Travel Agents, Airlines, Corporate clients and Individuals.

We are WEPURPLE – an integrated retail design and marketing agency with Purplers in Singapore, Cape Town, Mexico, Paris and London. We are a purpose-built agency, armed and ready to shape the future of brands in global consumer and retail channels. We are experts in what we do and we love it too. We thrive off pushing boundaries, continually improving and operating as an extension of our clients… and most of all, we have fun along the way.

Our client management team is looking for a Project Manager to join our Singapore office.

About the role:

This position will manage permanent or temporary merchandising projects from design adaptation to execution. It means working with our creative and technical designers to design the space and put together the construction package, then liaising with our network of partners and contractors to build and implement seamlessly, mainly in the Travel Retail channel.

Daily duties/responsibilities:

• Project management: lead and manage multiple projects from inception to completion, bringing to life permanent merchandising or temporary activations, and ensuring timely delivery within scope and budget, including: preparation of cost estimates; managing relationships with clients, stakeholders and suppliers; creating tender packages; and managing and resolving snagging lists with contracts; and providing accurate project reports.
• Client communication: Act as the primary point of contact for clients, facilitating regular updates and feedback sessions to maintain alignment on project goals.
• Quality control: implement quality assurance processes to ensure all deliverables meet the agency’s standards and client expectations.
• Team collaboration: work closely with cross-functional teams to develop and cultivate strong relationships, in particular, with the Design Studio.
• Budget management: develop and manage project budgets, tracking expenses and ensuring adherence to financial parameters.
• Reporting: prepare and present project status reports, highlighting progress, challenges and solutions to stakeholders.
• Business growth: assist in identifying new business opportunities and strategies to expand client relationships and drive agency growth.

Qualification criteria:

• 4-6 years of relevant work experience in brands, agencies, or production houses.
• Bachelor’s Degree (or other suitable qualification) in Project Management, Marketing, Design or a related field.
• Must be fluent in Mandarin as we collaborate with various Mandarin speaking vendors.
• Experience in a small-to-medium sized agency is an advantage.
• A network of suppliers in the travel retail channel is a plus.
• Strong understanding of retail design principles and marketing strategies.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
• Problem-solving mindset and ability to work under pressure to meet deadlines.
• Excellent organisational and multitasking skills, with a keen attention to detail.

What's in it for you:

• The opportunity to work on global consumer brands – we work with some of the world’s most known and loved consumer and luxury brands, spanning perfume and cosmetics, wines and spirits, fashion, confectionery, and F&B.
• We are Purpling the World with a global team. You’ll have the chance to work with a diverse, flexible, talented team of Purplers – we are a tight-knit group, built like a sports team; we all have different roles to play, we maximise each other’s strengths, we have each other’s backs and we do what it takes to deliver results.
• At least one performance review per year, with a strong focus on helping to build a career that’s right for you.
• Highly competitive leave entitlements, with above average paid annual leave and a day off to celebrate your birthday because… why not?
• An environment that supports work-life balance, offering our team members an annual health and wellbeing allowance; and a flexible work policy that balances the need for in-person collaboration (office time) and the need for life (remote work opportunities.
• We are passionate about building a diverse team with people from a variety of backgrounds. We have a robust equal employment opportunity policy and do not discriminate against any employee or candidate because of age, gender, gender identity, race, religion, nationality, disability or any other basis. Our people are selected based on a combination of merit, alignment with our company values and professional qualities.

Application:

If you think this is the job for you and you are ready to apply, go ahead and send us your resume and tell us why you’d make the perfect addition to our Purple Nation. Not sure you have all the skills we are looking for? Go for it anyway – we are more focused on bringing together a diverse group of people than we are on ticking boxes. We'd love to see how we can Purple the World together. Suitable applicants will be considered and contacted on a first-come, first-served basis.

Job Description & Requirements

Responsibilities：

• Manage and oversee the entire F&B daily operations (Food Retail & Manufacturing) of the business unit or organization.
• Manage and oversee new openings/logistics in Singapore and Overseas shipment (Pre-opening checklist, POS Set up, Telephone lines/ Pest Control, Ordering of Utensils, Liaise with contractors/ Suppliers, relevant authorities/ agencies, Licensees, etc).
• Develop and execute effective operational and business strategies, branding, restaurants concepts, high standard of food quality and safety, customer service, and good hospitality
• Work closely with relevant internal parties and across Business units and functional teams in developing and implementing appropriate strategies and plans to increase revenue and continuously monitor market and industry player’s to stay relevant and competitive
• Control purchases and inventory by meeting with vendors and suppliers – negotiating price and contracts, develop preferred supplier lists.
• Consistently review products delivered to ensure KPI are met and take up any shortcoming with the supplier.
• Meets restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods.
• Conduct routine audit checks and prepare quality analysis reports and troubleshoot food safety and quality-related problems or complaints.
• Lead, manage and coach teams to achieve targets and ensure team growth and development.
• Review and evaluate current business model, operation flow, and manpower and put up recommendations to achieve business productivity and the company’s goals
• Exploring market opportunities to add value to job accomplishments.
• Engage with corporate officers in broader organizational strategic planning.

Requirements：

• Min. Diploma/ Degree in relevant 6 years’ and above working experiences in food industries
• Strong commercial sense, leadership, and entrepreneur mind-set with sound analytical and numerical skills
• Committed, willing to work hard, good people management and interpersonal skills to build and maintain strong team spirit
• Ability to work within tight timelines, be responsive to Company matters and attend to Company matters and attend to work with speed and quality.

Job Description:

• Full spectrum of account functions
• Timely and accurate preparation and analysis of financial and management account
• Supervise and monitor financial reporting, tax planning, budgeting, forecast, cash flow management and cost-saving controls.
• Demonstrate strong understanding and up-to-date knowledge of market trend, best financial & accounting practices, taxation requirement and local regulations.
• Responsible for the consolidation and management reporting function, in accordance with the MAS requirements
• Involve in compliance control and risk management activities
• Liaising with external auditors, company secretary, and tax agents
• Assist in corporate secretarial matters
• Assist in the implementation of financial policies and system
• Support forecasting and budgeting exercise, monitor actual performance against forecast and investigate variances
• Handle any other ad-hoc assignments and projects are assigned

Requirements:

• BSc/BA in Accounting, Finance or relevant field
• At least 6 years’ experience in the financial industry, preferably in securities/broking/asset management
• Strong sense of work commitment and responsibility
• Able to communicate in Chinese to coordinate and communicate with Chinese speaking counterparts
• Ability to work independently and high performance-orientation
• Able to work under pressure and meeting deadlines
• Objective and task oriented

Finance Manager Responsibilities

· Company & Group Accounts

o Accounts: Monthly/yearly Cashflow, Profit & Loss, Balance Sheet

o Bookkeeping, invoicing, payments

o Tax: GST reporting, corporate tax, payroll tax, CPF, etc.

o Group Consolidation

· Banking: Payment of expenses and salaries

· Reporting: Weekly Cashflow, Monthly & Annual Individual Company and Group Accounts

· Fund Accounts: Monthly reconciliation and reporting of fund accounts

· Regulatory Reporting: MAS Reports, FACTA, CRS, etc.

Candidate Qualities & Qualifications

· Degree in Accountancy or ACCA qualifications

· Minimum 3-5 years experience from a financial control background within either financial or commercial industries

· Meticulous, accurate, attention to detail

· Efficient with excellent time management skills