Total 1,973 Manager service engineer job vacancies in Singapore

RESPONSIBILITIES

• Responsible for the effective and efficient management of Pearl Liaison Centre’s call centre and customer service areas
• Provides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.
• Lead the review and implementation of work processes, policies, and procedures to ensure high level of service and operational efficiency
• Identify opportunities for improvements in service delivery and work with internal and external stakeholders (business partners) to review operational workflows for a well-coordinated patient journey across the hospital
• Monitor complaints/feedback and guides the team in resolutions
• Develop and institute quality audits of the department to ensure high service standards and adherence to procedures and guidelines
• Build a strong and competent team that can deliver high service standards
• Promote a working environment that supports work satisfaction
• Develop and groom staff

JOB REQUIREMENTS

• A Bachelor’s degree in any discipline
• At least 5 years working experience in a supervisory/leadership role in the healthcare industry or any service-related industries with frontline/customer-fronting roles managing teams

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

About our client

Our client is a well-established and reputable leader in the automotive industry.

They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.

Assistant Service Manager / Service Manager

Overview:

• 5.5-days work week (alternate Saturday);
• Workplace at Redhill / Leng Kee

Job Responsibilities:

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure the business objectives. KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly;
• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses;
• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards;
• Maintain workshop efficiency, productivity and utilization usage for workshop staff through close monitoring via daily time analysis report;
• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally;
• Maintain and ensure that the service centre meet the governmental regulations such as Workplace health and safety of client’s workshop and frontline employees;
• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipment are maintained and meet Principal’s retail standard requirements;
• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and others;
• Assess the need to purchase and authorise the ordering of workshop consumable items, tools and equipment;
• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives;
• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel;
• Maintain and strengthen customer service processes to improve customer satisfaction at all times;
• Develop staff through training, coaching, mentoring to enhance their performance and build their competencies;
• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement;
• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets;
• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends;
• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction;
• Setting up and control of proper warranty structures and procedures according to Principal’s regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job Requirements:

• Degree in Engineering preferably in Mechanical Engineering or Business / Financial Studies;
• Broad understanding of all aspects of the automotive industry;
• Minimum 5 years of experience in premium brand automotive business;
• Minimum 5 years of management experience;
• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service;
• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications);
• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole;
• Result-driven individual with strong business acumen;
• Aggressive and forward thinking;
• Ability to analyse and use Financial Reports;
• Excellent communication skills, including presentation effectiveness;
• Well rounder conceptualization skills, creative, ideas generator;
• Well rounder personal effectiveness with good negotiation and influencing skills;
• Emphasis on performance, goal and team orientated.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Develop Your Potential:

They emphasise and offer career growth, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across their business network.

Diverse, Equal Opportunity:

They build a sustainable work culture where their people feel welcome, valued, respected and able to express their ideas and beliefs freely. They believe that diversity of thought and approaches in their workplace makes them stronger as a team.

Competitive Compensation and Benefits:

They are committed to recognising and rewarding your contributions to the business. They benefits packages aim to improve your quality of life by providing support for various health and recreational schemes.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E

#NEW# IT Service Lead / Manager / Delivery lead

Network Project/ Automation - 12 months

Are you a seasoned IT service Delivery Lead/ manager with a passion for driving successful Network related Automation Projects? Join our team and play a crucial role in delivering defined project objectives for one of the famous medium financial firms. As Singapore serves as a key APAC business hub for our client, they are rapidly but conservatively growing and expanding their business in the APAC region.

Day to day Responsiblites

• Organize and facilitate key routines such as kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Plan and coordinate delivery, ensuring effective collaboration and dependencies across various teams.
• Facilitate dependency management, risk management, and impediment removal for the defined deliverables.
• Promote and facilitate communication and collaboration across organizations to support deliverable completion and adherence to timelines.
• Gather and facilitate status updates for stakeholders and leadership, focusing on delivery progress, risks/issues, and schedule.
• Ensure execution aligns with deliverable requirements by working closely with sponsors and stakeholders.
• Ensure deliverables comply with Enterprise Change Management standards.
• Support resource planning for delivery and execution.
• Demonstrate excellent communication skills, both written and verbal, interacting effectively at all levels.
• Ability to interact with business leaders, external vendors, and internal technology groups.
• Utilize Microsoft Office suite and demonstrate solid experience in process release management.
• Can work unsupervised, being a self-starter with strong organizational skills.
• Capable of prioritizing tasks effectively.
• Proven experience in a similar role, showcasing successful project delivery.
• Strong organizational and prioritization skills.
• Ability to work autonomously and as part of a collaborative team.
• Strong stakeholder management & communicaiton skills at all levels

If you are passionate about project delivery, thrive in a collaborative environment, and are ready to make an impact, apply now! Join us in shaping the future of automation projects for our client.

For more information, please contact [email protected]

Our client is in Retail / Hospitality / Hotel industry. They are looking for a Customer Service Manager to assist their team for the next phase of their business. They are located in East.

Duties:

• To respond to all kind of enquires
• Keep detailed records of all interactions and feedback within the system.
• Coordinate any necessary follow-up meetings
• Conduct follow-up calls/email with clients
• Assist guest to explore the surroundings
• Provide guests with the opportunity to enhance their experience
• Provide training to team members
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• At least 4 to 6 years of related customer service / sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Role:

Admin Manager (Customer Service / Up to $4500)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Office: Ang Mo Kio

Working days: 5.5 days (Alternate Saturday half day)

Basic: $3800 to $4500 (depends on experience)

Requirements:

Min Diploma in related studies

Min 3 - 5 years of admin managerial experience

Roles & Responsibilities

You will oversee and lead a team of Admin Personnel in providing administrative support as well as customer service to the team and the residents.

Reporting to Senior Admin Manager

To collate/check on Staff Attendance Report and pass to GM for vetting on 7th of every month.

Record / write minutes for Admin and Operations Monthly meeting.

Human Resource - New Staff onboarding / resigned staff outgoing / Employee records / activate & deactivate staff access card.

Facilities Booking/ Permits

Sourcing, inviting and awarding Quotations for approved Admin contracts. Example - Insurance, Stationeries, Copier Toner, Paper and staf uniform

Prepare Saturday Roasters for Admin and Call Centre team / Plan cover for staff absence and staff who are on leave

Collation of new and renewal TOL. Liaise with Tenant and landlord and PO for missing documents

Assist in sustainability projects

Collating and submitting staff claims for transport, overtime and wellness benefits

Co-ordination of various certification documentation for internal and external audits

Summon offence notice on BES (By law carpark obstruction) till closure

Booking of Badminton court.

Cover PA during her absense for writing minutes, preparing GM documents

Overseeing daily reporting for permits/quarterly reporting on admin contracts ending to HDB

Feedback system / CFMS system support

Presentation at GM and HOD for admin related matters

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Job description

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.
• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.
• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.
• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.
• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.
• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.
• Ensure Service Centre daily work processes, workshop BMW diagnosis networking, software and equipments are maintained and meet BMW retail standard requirements.
• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and BMW VOC report.
• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.
• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.
• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.
• Maintain and strengthen customer service processes to improve customer satisfaction at all times.
• Develop staff through training, coaching, mentoring to enhance their performance and build their competencies.
• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.
• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.
• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.
• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.
• Setting up and control of proper warranty structures and procedures according to BMW regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Degree in Engineering preferably in Mechanical Engineering or Business or Financial
• Broad understanding of all aspects of the automotive industry.
• Minimum 5 years of experience in premium brand automotive business
• Minimum 5 years management experience
• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.
• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).
• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.
• Result Driven Individual with strong business acumen
• Aggressive and forward thinking
• Ability to analyze and use Financial Reports
• Excellent communication skills, including presentation effectiveness.
• Well rounder conceptualization skills, creative, ideas generator.
• Well rounder personal effectiveness with good negotiation and influencing skills.
• Emphasis on performance, goal and team orientated.

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences.
• Resolves CSO and customer issues.
• Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction.
• Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted.
• Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues.
• Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs.
• Conducts monitoring and coaching sessions.
• Provides on-the-job training and mentoring.
• Conducts coaching and performance appraisal sessions to identify opportunities and recognize positive behaviours.
• Involve in Department project.
• Identifying areas for improvement and implementing process enhancements

Requirements:

• Bachelor’s degree with 3 years of working experience in Contact Centre
• Good People Management skills
• Great communication skills
• Adhere to Bank Policy and ensure SLA are met.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Description

Under general supervision, manages multiple internal projects involving a single discipline or department.

Drives various components of project planning and execution on multiple projects such as completion of multiple detailed project specifications.

Leads project activities across functional groups. Ensures that project deliverables are properly completed and directly impacts cost containment, efficiency or profitability of operations.

Provides guidance and mentoring to more junior team members.

Requirement

Requires completion of an undergraduate degree in Science, Technology, Engineering and Math (STEM), and 4 years of related experience.

COMPANY DESCRIPTION

Grocery Logistics Singapore (GLS) a wholly owned subsidiary of FairPrice Group Supply Chain, is a well-established logistics player in the Fast Moving Consumers Goods (FMCG) segment, incorporated since January 1993. Other than being the key logistics provider for NTUC FairPrice and its subsidiaries, we had serviced the Dairy Farm Group, Royal Ahold Group (since exited from Singapore Markets) and many small supermarket chains since our establishment.

RESPONSIBILITIES

Job Purpose

You will be a key member responsible for overseeing the entire supply chain process and ensuring that it is optimized to maximise efficiency and cost-effectiveness. This role will also lead the team to design, implement automated systems to improve warehouse operations efficiency and capacity, as well as, drive related continuous improvement initiatives.

Responsibilities

• Analyse, improve the process and systems within the supply chain, in a way that fosters collaboration, communication and continuous improvement to optimize the entire supply chain process.
• Design, implement, and/or improve operational processes to integrate automation processes / technology into the operations.
• To articulate practical recommendations for business requirements and demonstrating an ability to address pain points & issues at a high level.
• Engage and partner with key stakeholders and operators on automation projects to ensure successful implementations by understanding stakeholders' requirements and vendor capabilities.
• Review automation project progress and vendor performance to ensure our automation strategy is well implemented.
• Drives innovation from ideation to realization for process improvements, including definition and deployment of automation/technology roadmaps, budget of project, and developing implementation plans.
• To provide industry insights related to automation trends, challenges & market opportunity, identifying how the company's products/services may bring value to existing or potential external customers.
• Coach and lead direct report to support and develop automation solutions/projects, provides feedback to enhance skills, knowledge and work performance.

• Prior knowledge and minimum 8 years of hands-on experience related to warehousing solutions and/or automation design and implementation, industrial engineering and/or supply chain operations management in e-commerce and/or consulting environment.
• Bachelor's Degree in Business/Operations Management/Industrial Engineering/ Automation or any other related profession.
• Possess a strong understanding of the end-to-end (E2E) supply chain.
• Experience in product management with the ability to integrate technical solutions into an operational environment to ensure a sustainable solution.
• Ability to manage a few projects simultaneously within tight timeline.
• Prior hands-on experience in modelling/simulation tool is desirable.
• Experience with time studies, methods/work study and/or other performance analysis methodologies.
• Excellent organizational, problem-solving, analytical mindset and skills, with the ability to convert analysis into business insights for decision making.
• Strong interpersonal and communication skills to engage with stakeholders from different hierarchy levels with the ability to drive achievement of objectives.
• Direct people management experience.

• Working Location: 7 Sunview Road. The role will also be required to travel locally to other distribution centres.
• Working hours: 8:15am - 5:35pm (Monday to Friday)

Safety – Goal: Zero Workplace & Passenger Injury

• Actively implement, drive, promote, monitor and manage safety in compliance with Schindler Corporate and Schindler Singapore directives and guidelines (Employee Safety & Product Safety) as well as employment legislation
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Manage the timely completion of Periodic Safety Inspections and any corrective actions to strictly ensure Schindler’s high product safety level

EI Volume Growth & Profitability – Goal: Meet yearly target

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to

1. ensure the timely conversion of all equipment from Free Maintenance to paying portfolio
2. the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost
3. Recover lost Maintenance contracts from the market

• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

Customer Satisfaction – Goal: Be preferred Elevator Service Provider

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
• Conduct periodic inspections to ensure fulfilment and customer satisfaction

Maintenance Fulfilment and Quality improvement: Improve MTBC & Portfolio Quality

• Actively drive systematic Breakdown reduction program in coordination with Technical Department and EI Technical Team to continuously improve Portfolio reliability and performance and improve maintenance efficiency
• Schedule & ensure correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office

People Development – Goal: “Schindler technical skills best in the Industry”

• Actively drive the technical and non-technical development of Service team
• to ensure all work is conducted according to established procedures and work instructions to enlighten the customer
• Close gaps and develop competency of the service team.

Shangri-La Rasa Sentosa, Singapore

We are looking for a Service Centre Manager to join our team!

As a Service Centre Manager, we rely on you to:

• Ensure smooth operation in the Service Centre on a daily basis
• Supervise and direct the Service Centre team
• Ensure that the communication system of the hotel is well maintained and all communication are handled effectively
• Ensure all interactions, telephone calls and enquiries are handled professionally, promptly with care and adhering to service standards
• Provide guests with an effective one stop service
• Ensure proper communication with respective departments

We are looking for someone who:

• Takes pride in being a hotelier
• Is a self-starter
• Is a friendly, helpful and trustworthy leader
• Loves interacting with guests
• Has experience in the same capacity with hotel background
• Preferably comes from a hotel management-related education background
• Has strong interpersonal skills

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided to Sentosa Island

If you are the right person, what are you waiting for? Click the apply button now!

Responsibilities

• Responsible for providing post-sales support.
• To regularly meet the customers and clarify to achieve requirements according to the terms of the contract.
• Responsible for various inquiries by customers including but not limited to quotations, site works, new requirements, monitoring of Purchase Request/Quotation cycle etc.
• Co-ordinate a group of supervisors/engineers and technicians engaged in preventive and corrective maintenance of equipment.
• Prepare/conduct training, monitor, audit and evaluate sites as well as field maintenance staff.
• Evaluate, ensure and monitor safety of all field staff and field works inclusive of necessary administrative duties.
• Implement, manage and maintain transparent, traceable and up-to-date records of all works carried out inclusive of all communications, transactions and other work.
• Achieve the targets required such as sales, costs, budgeting, performance, customer satisfaction, KPI etc.
• Performs specific or ad-hoc functions as assigned by the Manager / Department Head.
• Any other duties as assigned by the Company from time to time.

Requirements

• Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.
• At least 3 years of Customer and People Management working experience.
• Prior working knowledge in Profit & Loss will be highly preferred.
• Possess a service-oriented mindset.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Kar Mun

EA Personnel Reg No: R2089894

JOB DESCRIPTION

• Responsible for managing the life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Lead project scoping with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Collaborate and motivate project team members in the design, development, and delivery of R&D solutions to customers.
• Drive design / process validation testing and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical/engineering processes in managing the project development with the project teams
• Lead, monitor and report the progress of a few projects to all internal and external stakeholders.
• Manage and implement project changes and interventions to achieve project deliverables and mitigate risk.
• Interact with industry members and ensure effective communication throughout the project life cycle

JOB REQUIREMENTS

• Bachelor or Masters in any engineering / project management related discipline
• 2 to 4 years of project management experience in product development or research project would be preferable
• PMP certifications or equivalent will be advantageous
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

• Responsible for managing the life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Lead project scoping with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Collaborate and motivate project team members in the design, development, and delivery of R&D solutions to customers.
• Drive design / process validation testing and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical/engineering processes in managing the project development with the project teams
• Lead, monitor and report the progress of a few projects to all internal and external stakeholders.
• Manage and implement project changes and interventions to achieve project deliverables and mitigate risk.
• Interact with industry members and ensure effective communication throughout the project life cycle

JOB REQUIREMENTS

• Bachelor or Masters in any engineering / project management related discipline
• At least 4 years of project management experience in product development or research project would be preferable
• PMP certifications or equivalent will be advantageous
• Proactive team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Responsibilities:

• Manage and grow key accounts in the elevator/lift industry.
• Build and maintain strong relationships with clients.
• Understand client needs and provide customized solutions and technical support.
• Coordinate with internal teams to ensure smooth project implementation and customer satisfaction.
• Develop and execute account strategies to achieve sales targets and objectives.
• Identify and pursue new business opportunities within existing accounts.
• Stay updated on industry trends and competitor activities.
• Prepare sales proposals, presentations, and reports.
• Provide regular updates and reports to management.
• Collaborate with cross-functional teams to improve customer experience and resolve issues.

Requirements

• Bachelor's degree in Engineering, Business, or related field.
• Minimum 5 years of experience in account management or sales roles within the
• similar industry.
• Self-motivated and results-oriented.
• Ability to work independently and as part of a team.
• Willingness to travel.

InInterested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send

to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job description

Don't like boring workdays? Yeah, neither do we.

At The Black Hole Group, we're all about sizzling food and sizzling workplace vibes. Above all, we’re fun, and it's never a dull day at work!

And guess what? We're on the lookout for an Assistant Entity Manager to join our team. If you’d like to work with the likes of those with culinary and front of house experience at Michelin star restaurants, read on.

As our F&B Assistant Entity Manager, you’ll be making independent decisions from solving customer’s problems to providing satisfactory solutions to various situations. You’ll dive into everything from daily operations to front of house and customer-facing duties. If you’ve got a knack for creating an engaging work environment, fostering talent, and making sure everyone feels valued, you're exactly who we're looking for.

Check us out: https://www.theblackhole.sg/careers

Some perks:

Medical: Annual medical coverage of up to $200
Dental: Annual dental coverage of up to $100
Staff Meals: Meals can be claimed at any concept for up to $20

No Split Shifts: We don’t have midday outlet closures.
Sales Incentives: Entity-based monthly sales incentives programme

Transport Allowance: Monthly allowance of $70 for Motorcycle Riders and $100 for Car Riders

Training Allowance: Annual training allowance of $500
Referral Bonus: Referral bonus of up to $1,200
Friends & Family Discount: 20% discount extended to friends & family

Maternity leave: 16-weeks (given the child is Singaporean)
Paternity Leave (non-Singaporeans): 1-week paternity leave
Baby Bonus: A token amount of $300 per child
Birthday Perks: 1-day birthday leave with TBHG dining vouchers
Partner Discounts: Corporate discounts with our partners
Overseas Cohesion: Once a year team bonding overseas
Mentorship Programme: Offered to all Full-time employees for personal or professional growth

What You’ll Do:

• Demonstrates the ability to lead, be proactive and have initiative.
• Overseeing the daily operations on shifts.
• Ensures proper uniform, punctuality and grooming are according to company
• policy and standard.
• Ensures proper hygiene as prescribed in the company guidelines.
• Understands and adheres to proper food handling, food safety and sanitation
• standard during food preparation, serve and clean up.
• Maintaining a positive environment and culture which provides fast, efficient and
• friendly service for both customers and staff.
• Maintains a clean and organised environment.
• Responsible for planning and scheduling of staff.
• Following beverages Standard of Procedures and maintaining the consistency of products and services.
• Proactive in solving customer’s problems and providing satisfactory solutions to
• various situations.
• The “Owner” and Role Model of the service initiative during his/her shift.

What You’ll Bring:

• Passion for service.
• Minimum education requirement of O levels and above.
• Minimum one year of previous supervisory role in the F&B industry.
• Outgoing personality and go-getter attitude.
• Enthusiasm for challenges and ability to cope in a fast paced environment.
• Excellent verbal and communication skills.
• Basic computer and Microsoft skills.
• Ability to work overtime, on special events, weekends and Public Holidays when needed.

Why Us:

• Flavourful Challenges: Say goodbye to boring workdays. Here, every dish is a canvas, and your creativity knows no bounds.
• Culture Matters: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
• Training and Growth: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
• Employee Benefits: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
• Team Appreciation: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

Job Types: Full-time, Permanent

Salary: $2,500.00 per month

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Parental leave
• Professional development

Schedule:

• Day shift
• Early shift
• Holidays
• Late shift
• Weekend availability

We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Manager’s duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for our customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills. If you are dedicated and ambitious, This is an excellent place to grow your career.

As the IT Service Delivery Manager, you will be responsible for:

Job Description

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs’ financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and internal team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.

Job Requirements

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 7+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PMP, Scrum master, PMI-ACP.

Responsibilities:

• Responsible for leading and managing the full life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Partners with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Drive leadership by motivating project team members in the design, development, and delivery of R&D solutions to customers.
• Ability to demonstrate a good level of understanding of technical/engineering processes in order to work with teams throughout the project development cycle.
• Track, monitor and report the progress of the project to all stakeholders.
• Implement and manage project changes and interventions to achieve project deliverables and mitigate risk.
• Overall project evaluation and assessment of results.
• Establish project lifecycle management procedures and best practices to ensure project teams maintain discipline needed to successfully complete their projects.

Qualification / field of study

• Bachelor or Masters in any engineering related discipline
• PMP certifications or equivalent is advantageous
• Proven track record of executing multiple successful projects
• At least 6 year(s) of working experience in project management experience in related field (R&D, engineering)
• Strong business acumen, driven to deliver customer requirements and project deadlines
• Outstanding project management capabilities; i.e. planning, risk management, status reporting, budget tracking, stakeholder management, resource management
• Knowledge and understanding of re-manufacturing techniques and limitations
• A team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Strong communicator with excellent interpersonal skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Office Near Tai Seng MRT

• Familiar with all the documents submission to relevant government authorities
• Laise with consultants and/ or sub-contractors engaged on the project
• Attend regular meeetings with client/ owner/ contractors/ sub-contractors and ensure the progress is on schedule
• Identify and comply with all applicaable statuary/ regulatory requirements related to project
• Communication to external parties including client, subcontractors, consultants, vendors, etc on project needs, requirements and schedule by means of daily construction oversight
• Plan the work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Monitor and manage day-to-day operations of projects, including developing and coodinating activities with other sub-contractors
• Able to read shopdrawings

Job Requirement:

• Candidate must possess at least Bachelor's Degree in Engineering (Civil) recognised by PE Board or equivalent
• At least 10 years of working experience in the related field is required for this position

Responsibilities:

• Responsible for leading and managing the full life cycle R&D projects and product delivery by planning, organizing, executing and evaluating from conception to completion.
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Partners with internal and external stakeholders to establish communication plans, build project schedules and establish clear project deliverables and milestones.
• Drive leadership by motivating project team members in the design, development, and delivery of R&D solutions to customers.
• Ability to demonstrate a good level of understanding of technical/engineering processes in order to work with teams throughout the project development cycle.
• Track, monitor and report the progress of the project to all stakeholders.
• Implement and manage project changes and interventions to achieve project deliverables and mitigate risk.
• Overall project evaluation and assessment of results.
• Establish project lifecycle management procedures and best practices to ensure project teams maintain discipline needed to successfully complete their projects.

Qualification / field of study

• Bachelor or Masters in any engineering related discipline
• PMP certifications or equivalent is advantageous
• Proven track record of executing multiple successful projects
• At least 3 year(s) of working experience in project management experience in related field (R&D, engineering)
• Strong business acumen, driven to deliver customer requirements and project deadlines
• Outstanding project management capabilities; i.e. planning, risk management, status reporting, budget tracking, stakeholder management, resource management
• Knowledge and understanding of re-manufacturing techniques and limitations
• A team player and technically motivated to solve problems, innovate and deliver to internal and external customers
• Strong communicator with excellent interpersonal skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• MNC
• Basic $5000 - $7000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Jurong Island (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 4.30pm

Job Responsibilities:

• To support Production Manager in leading Production & Logistics department to ensure safe and stable operation in Daily, GCM (grade change maintenance) and SDM (Shut down maintenance) operation and planning
• To follow up with Technical and Maintenance department on critical mechanical or E&I issues that impact plant safety, quality, and reliability
• To lead in managing the Local and Global CARs (Corrective Action Request) relating to Safety, Quality, Reliability and Stable operation matters under Production and Logistics department and manage to ensure CARs are well followed
• To lead and support capex related matters from Production team. Capex matters include planning, proposal, study, Hazop, commissioning and evaluation in each of the Capex planning phases
• To support and lead in new production grade trial operation with the trial planning, manpower arrangement, coordination with other various department and in house contractors to ensure smooth operation during the trial
• To assist or lead Global MOC relating to raw material planning, new specification changes, and packaging design changes
• To participate and support Production & Logistics Manager in providing information and evidence during HSEQ, Stable Operation, LQA, and Budget preparation, including to make investigation summary or report
• To undertake special assignments or projects as directed by the Production & Logistics Manager

Requirements:

• Diploma or Degree in Chemical Engineering.
• Minimum five years of related working experience in Production, Operations etc. in the Chemical industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description
To support Corporate Banking Team in growing and servicing the Trade Finance portfolio, coordinate with Trade Ops and Client on all Trade documentation requirements, and ensuring Client satisfaction.

• Handle Trade enquiries of clients
• Liaise and coordinate with internal stakeholders including Business Unit, GTS Product Partners, and Trade Ops to ensure maximum Client Satisfaction
• Suppor RMs in TF business acquisitions.
• Engage Clients to maximize Trade Utilisation above 60% level
• Manage Trade Pricing negotiations with client, and obtain necessary approvals for trade and pricing deviations

Job Requirement

• Minimum a bachelor’s degree in Finance or any related discipline
• Minimum 5 years’ experience in Trade Financing

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Description:

The role of a silicon carbide Field Application Engineer/Manager is to provide technical support and guidance to customers who are using silicon carbide products. Need to work closely with customers to understand their specific needs and requirements, and then provide recommendations on the best silicon carbide products to use for their applications.

The Field Application Engineer/Manager is responsible for providing technical assistance during the design and development phase of a project, as well as troubleshooting and resolving any issues that may arise during the testing and implementation phase. They also work with customers to optimize the performance of their silicon carbide products and provide training and education on the use and maintenance of these products.

In addition, the Field Application Engineer/Manager works closely with the sales team to identify new business opportunities and to develop strategies for expanding the company's customer base. They also stay up-to-date on the latest developments and trends in the silicon carbide industry, and provide feedback to the company's research and development team to help improve product performance and quality.

Profile:

• Bachelor's degree in engineering or relevant
• Strong technical background in power electronics and energy systems
• Experience in designing and testing power electronics circuits and systems
• Knowledge of power semiconductor devices such as MOSFETs, IGBTs, and SiC devices
• Familiarity with power conversion topologies such as DC-DC converters, AC-DC converters, and inverters
• Understanding of power system protection and control, including fault detection and isolation
• Ability to perform power system analysis and simulation using tools
• Excellent communication and interpersonal skills, with the ability to work with customers and internal teams
• Strong problem-solving skills and ability to troubleshoot complex technical issues
• Willingness to travel to customer sites to provide technical support and training
• Knowledge of industry standards and regulations related to power and energy systems, such as IEEE and IEC standards.

HIGHTLIGHT:

• Supervisory and team leading skills
• Lift industry preferred
• Willing to work on-site

Main Responsibilities:

• Responsible for providing post-sales support.
• To regularly meet the customers and clarify to achieve requirements according to the terms of the contract.
• Responsible for various inquiries by customers including but not limited to quotations, site works, new requirements, monitoring of Purchase Request/Quotation cycle etc.
• Co-ordinate a group of supervisors/engineers and technicians engaged in preventive and corrective maintenance of equipment.
• Prepare/conduct training, monitor, audit and evaluate sites as well as field maintenance staff.
• Evaluate, ensure and monitor safety of all field staff and field works inclusive of necessary administrative duties.
• Implement, manage and maintain transparent, traceable and up-to-date records of all works carried out inclusive of all communications, transactions and other work.
• Achieve the targets required such as sales, costs, budgeting, performance, customer satisfaction, KPI etc.
• Performs specific or ad-hoc functions as assigned by the Manager / Department Head.
• Any other duties as assigned by the Company from time to time.

Requirements:

• Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.
• At least 3 years of Customer and People Management working experience.
• Good command of spoken and written English.
• Possess a service-oriented mindset.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pierre Sim Jia Hui

EA Personnel Reg No: R22106242

Job Description
To support Corporate Banking Team in growing and servicing the Trade Finance portfolio, coordinate with Trade Ops and Client on all Trade documentation requirements, and ensuring Client satisfaction.

• Handle Trade enquiries of clients
• Liaise and coordinate with internal stakeholders including Business Unit, GTS Product Partners, and Trade Ops to ensure maximum Client Satisfaction
• Suppor RMs in TF business acquisitions.
• Engage Clients to maximize Trade Utilisation above 60% level
• Manage Trade Pricing negotiations with client, and obtain necessary approvals for trade and pricing deviations

Job Requirement

• Minimum a bachelor’s degree in Finance or any related discipline
• Minimum 5 years’ experience in Trade Financing

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)