Total 1,358 Manager service operations manager job vacancies in bca braddell campus

Benefits:

Meals provided

21 days annual leave

Health insurance benefit

Medical benefit

Dental benefit

POSITION OVERVIEW:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business. Your responsibilities will include planning delivery routes, vehicle management, buffet monitoring, warehouse cleanliness, kitchen hygiene compliance, scheduling, stock management, on-site driver spot checks, client meetings, site reconnaissance, and troubleshooting during events.

KEY RESPONSIBILITIES:

Schedule and Delivery Planning:

• Plan efficient delivery routes for the next day, considering time, distance, and traffic conditions.
• Check orders in advance on the system to plan schedules and allocate manpower effectively.

Vehicle Management:

• Monitor and ensure the proper status, mileage, servicing, and fuel levels of all company vehicles.
• Regularly check and maintain the condition of driver vehicles to ensure safety and optimal performance.

Quality Assurance:

• Check and monitor daily buffets when the team is delivering food, ensuring quality and adherence to standards.
• Conduct spot checks on drivers during on-site setups to ensure adherence to operational standards.
• Ensure that the operations team follows kitchen hygiene protocols when entering the kitchen or handling food.

Warehouse and Storeroom Management:

• Ensure cleanliness and organisation in the warehouse/storeroom for efficient operations.
• Monitor and manage stock levels to prevent shortages or excess inventory.

Event Preparation:

• Attend meetings with clients, particularly for significant events, to discuss logistics and operational requirements.
• Conduct site reconnaissance to familiarize yourself with event locations and logistical details.
• Inspect delivery locations for details on loading/unloading bays, ensuring seamless delivery for drivers.

Event Management:

• Attend events and ensure both BOH and FOH are well coordinated.
• Address and rectify any sudden issues that arise during events to ensure smooth operations.
• Address and rectify any incident.

Requirement:

Catering experience is a must

Valid Class 3 licence

2 years experience in leading a team

Attention to detail

Willing to work outside of regular office hours

Job Title:Cleaning Operations Manager
Location: Islandwide

Company: SQ 1 Development Pte Ltd

Are you a results-driven leader with a passion for operational excellence? Do you thrive in fast-paced environments where your organisational skills can shine? If so, we have an exciting opportunity for you!

About Us

SQ 1 Development Pte Ltd is a leading provider of commercial cleaning services, committed to delivering high-quality, reliable, and customised solutions to our clients. With a strong reputation for excellence, we serve a diverse range of industries, ensuring clean, safe, and welcoming environments for employees and customers alike.

Position Overview

We are seeking a dynamic and experienced Operations Manager to join our team. In this role, you will oversee and optimise all aspects of our operations, from managing janitorial staff to ensuring the highest standards of service delivery across multiple client accounts. Your leadership will be critical in maintaining our reputation for excellence and driving continuous improvement in our services.

Key Responsibilities

• Recruitment and Training: Lead the hiring, onboarding, and training of janitorial staff to build a high-performing team.
• Customer Relationship Management: Establish and maintain strong relationships with multiple clients, addressing concerns and ensuring customer satisfaction.
• Performance Management: Oversee staff performance, conduct regular evaluations, and implement performance improvement plans as required.
• Attendance and Inventory Management: Ensure accurate attendance submissions and manage stock procurement to meet operational demands.
• Team Leadership: Inspire and motivate supervisors and janitors to deliver outstanding service, fostering a positive work environment.
• Operations Oversight: Manage daily operations, including scheduling, resource allocation, and adherence to service standards.
• Quality Assurance: Implement and monitor quality control processes to meet or exceed client expectations.
• Budget Management: Develop and manage operational budgets, ensuring cost-effectiveness without compromising quality.
• Health & Safety Compliance: Ensure operations comply with health and safety regulations, providing training where necessary.
• Continuous Improvement: Identify opportunities to enhance operational efficiency and lead improvement initiatives.

Qualifications

• A minimum of 2 years of relevant experience in hospitality, commercial cleaning, or facilities management.
• Strong leadership and team management skills.
• Excellent organisational and problem-solving abilities.
• Ability to work under pressure and manage multiple priorities simultaneously.
• Proficiency in computer skills, including operational software and email communication.
• Familiarity with the Ministry of Manpower (MOM) Employment Act and its application in workforce management.
• Availability to work on rotating shifts,weekends, and public holidays.
• Strong communication and interpersonal skills.
• A commitment to delivering high-quality service and exceeding client expectations.

What We Offer

• Competitive salary and benefits package.
• A supportive and collaborative work environment.
• Opportunities for professional development and career advancement.
• The chance to be part of a company that values innovation and excellence.

How to Apply
Please send your resume and a cover letter outlining your experience and why you’re the perfect fit for this role to [email protected].

Job Title: Operations Manager – Security Agency

Job Summary:

The Operations Manager is responsible for overseeing the day-to-day operations of the security agency, ensuring the effective deployment and performance of security personnel. This role includes managing security staff, coordinating with clients, ensuring compliance with legal and safety standards, and optimizing operational efficiency. The Operations Manager will be the key point of contact between the agency and its clients, ensuring the highest level of service delivery.

Key Responsibilities:

1. Staff Management and Scheduling:Oversee the recruitment, training, and management of security personnel, including guards, supervisors, and patrol officers.
   Develop and manage duty rosters, ensuring optimal coverage of all client sites with trained and reliable personnel.
   Address staffing shortages, absenteeism, and personnel changes promptly to avoid service disruptions.
   Conduct performance evaluations and ensure continuous development and improvement of security staff.
   
2. Client Coordination and Relationship Management:Act as the main point of contact for clients, ensuring their security needs are met and resolving any service issues or concerns.
   Conduct regular site visits and meetings with clients to assess the performance of security personnel and address any operational issues.
   Ensure that all security services are aligned with client expectations and contractual obligations.
   Handle client feedback and complaints professionally, ensuring timely and satisfactory resolutions.
   
3. Compliance and Regulatory Management:Ensure that the security agency and its operations comply with all relevant legal and regulatory requirements, including licensing, labor laws, and health and safety regulations.
   Conduct regular audits and checks to ensure that all security personnel are properly licensed and trained in accordance with industry standards.
   Implement and enforce safety and operational protocols, including incident response procedures, to protect both personnel and clients.
   
4. Incident Management and Reporting:Supervise the response to incidents, emergencies, and security breaches, ensuring timely and effective resolution.
   Coordinate with law enforcement and emergency services when necessary.
   Review incident reports and ensure proper documentation of all events, including accidents, security violations, and client complaints.
   Conduct investigations into incidents and recommend corrective actions.
   
5. Resource and Asset Management:Manage security-related resources, such as vehicles, communication equipment, and uniforms, ensuring they are properly maintained and available as needed.
   Oversee the allocation and deployment of security equipment (e.g., CCTV, alarms, patrol systems) to client sites, ensuring functionality and adherence to client requirements.
   Monitor the budget for operational expenses, ensuring cost-effective use of resources.
   
6. Training and Development:Develop and implement training programs for security personnel, including initial onboarding, regular refresher courses, and specialized training (e.g., emergency response, conflict de-escalation).
   Ensure that all staff are up to date with the latest security techniques, technologies, and client-specific requirements.
   Promote a culture of continuous improvement and learning within the operations team.
   
7. Operational Efficiency and Process Improvement:Identify and implement improvements in operational processes to increase efficiency and service quality.
   Monitor key performance indicators (KPIs) such as staff turnover, response times, and client satisfaction to measure operational success.
   Use technology, such as guard management software and real-time reporting tools, to streamline operations and enhance service delivery.
   
8. Budget and Financial Management:Oversee the operations budget, ensuring expenses are within the allocated budget and looking for opportunities to reduce operational costs without sacrificing quality.
   Manage payroll for security personnel, ensuring accurate and timely payment of wages, allowances, and overtime.
   Monitor and approve operational expenses, including equipment procurement and site-related costs.
   
9. Health and Safety Compliance:Ensure that security staff are trained in workplace health and safety regulations and that all client sites comply with safety standards.
   Conduct regular safety audits and risk assessments at client locations.
   Implement corrective measures to address any identified safety hazards or compliance issues.
   
10. Collaboration with Other Departments:Work closely with the sales and account management teams to ensure smooth handover of new clients and services.
    Collaborate with HR on recruitment, staff welfare, and disciplinary matters.
    Provide feedback to senior management on operational challenges and opportunities for growth.
    

Qualifications and Skills:

• Proven experience in operations management, preferably within the security or facilities management industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills for client and team interaction.
• In-depth knowledge of security industry practices, safety regulations, and labor laws.
• Ability to handle emergencies and resolve conflicts effectively.
• Proficiency in using security management software and tools.
• SS and above
• Driving license

Key Performance Indicators (KPIs):

• Client satisfaction and retention rates.
• Staff turnover and absenteeism rates.
• Incident response times and successful resolution of security breaches.
• Adherence to operational budgets.
• Compliance with legal and safety regulations.
• Efficient scheduling and staff deployment.

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

In your new role you will:

• Be responsible for production optimization and commitment towards accurate customer order fulfilment, as well as Quarter-end Revenue target fulfilment.
• Close collaboration with Business Division on business strategy, bridging demand requirement across BE Operations (OSAT, Assy & Test sites).
• Ensure control and measures in place to meet and overachieve KPI targets.
• Drive robust Materials Management process, fulfilling required Min/Max stock level, maintaining minimum liability costs and zero stock avoidance.
• Coordinate and drive Weekly Performance and KPI Review with Site Management Team.
• Support team towards Digitalization and streamlining planning processes.

You are best equipped for this task if you have:

• Degree in Engineering / Business Management with min 8 years of working experience in Backend Semiconductor Assembly / Test manufacturing environment / in a manufacturing planning position, thereof 3+ years relevant management experience.
• Drives team towards high level of competence and operational excellence.
• Demonstrate initiative, adaptability and problem-solving skills in a fast changing and dynamic environment.
• Possess strong communication and presentation skills, ability to deliver clear messages.
• Good interpersonal, leadership and stakeholder management skills are a must.
• Proficiency in Computer literacy MS-office (Especially excel, power point), OneSAP and Operation related tools would be an advantage.

5 day Work Week, 9am to 6pm

HUMAN RESOURCES

• Full cycle of recruiting, sourcing, pre-screening, on-site interviews and assessing, offering of employment and onboarding

• Identify, attract and source hard-to-find passive talent using different niche sites/online channels and other social platforms and professional networks. Organize and participate in the relevant career events and local job fairs to broaden the hiring needs

• Take steps to ensure a positive candidate experience throughout the candidate selection process.

• Liaise and work closely with the management on recruitment needs and deliver consistent and timely manpower results

• Manage and prioritize and close jobs in a timely and effective manner

• Send weekly updates on hiring progress and prepare monthly reports on recruitment progress.

• Administration work for all on/off boarding

• Assist in HR projects and other HR initiatives when required

• Other ad-hoc duties as assigned

OPERATIONS

• Oversee Operations Trainer to ensure smooth running of all the outlets daily

• Plan and manage weekly rostering for all front of the house staff, ensure that Roster always meet the Management expectation

• Provide training and guidance to new and existing staff as and when needed

• Ensure front of the house staff are totally conversant with the counter SOP/service sequence and the implementing of all company policies and procedures.

• To carry out on-going performance reviews, coach and direct activities to achieve desired performance according to Company’s objective.

• To review and analyse daily sales, highlight problem areas and take appropriate action to rectify poor performance. Propose and implement corrective actions if needed.

• Ensure Time Management System is updated daily according to the roster, monitor the overtime of all staff and ensure that it is within the MOM guidelines

• Any ad hoc duties as assigned

Role:

• Regularly engage with equity terminals to assess operational and financial performance, aiming to enhance profitability through improved productivity and efficiency.
• Support the establishment and monitoring of terminals’ KPIs and provide insights on performance gaps.
• Prepare and deliver regular updates on terminal performance, associated projects, and ongoing discussions.
• Review annual budgets for terminals, including capital expenditure plans, and assist in securing Management approvals.
• Assess current terminal processes to identify improvement opportunities and implement best practices.
• Collaborate across departments to ensure effective management.

Requirements:

• Bachelor’s degree in a relevant field, such as Maritime Studies, Accounting, Finance, Mathematics, or Engineering.
• 2-3 years of experience in container terminal management preferred.
• Candidates with additional experience may be considered for a higher-level position.
• Strong business judgment and analytical skills.
• Intermediate proficiency in Microsoft Excel and PowerPoint.
• Basic understanding of financial statement analysis and financial modeling.
• Candidates from other industries are encouraged to apply.
• Experience in shipping or marine terminal operations is an advantage.
• Basic understanding of contract structures.

Salary : 3000-4200 salary package

Location: AIMS Building, Singapore 609195

working time: Mon - Fri, 8.30am - 6pm.

Job scope:

-Oversee the Supply Chain Department: Manage and supervise all activities within the supply chain department, ensuring smooth operations and timely delivery of goods.

-Manage Customer Enquiries: Act as the primary point of contact for customer inquiries, providing accurate information regarding order status, inventory, and delivery timelines.

-Follow Up on Customer Payments: Monitor and track customer payments, ensuring timely follow-ups and addressing any payment-related issues to maintain cash flow.

-Place Orders for Supply Chain Department: Coordinate and place orders for raw materials, products, and supplies needed to meet operational demands, ensuring inventory levels are maintained.

-Aid the Team in Generating Invoices: Support the team in generating accurate invoices for orders, ensuring all transactions are properly documented and processed for financial records.

Job requirement:

-Experience: Minimum of 5 years of experience in supply chain management or a related field, with at least 2 years in a managerial or leadership role.

-Education: DIploma in Supply Chain Management, Business Administration, Logistics, or a related field.

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Responsibilities

1. Identify markets and understand of products, searching new potential customers and new market opportunities and growth of business.
2. Build and promote strong customer relationships by partnering with them and understanding their needs.
3. Management of new sales leads, including qualification, response, recording and follow up with the objective of increasing revenue. Ensure timely follow-up on all leads that are generated.
4. Collect and communicate market and competitor’s information to corporate management team on a frequent basis.
5. Work with Regional Sales Manager and management team to grow the targeted vertical segments and business, develop annual business plans together with the Regional Sales Manager.
6. Supporting marketing activities by attending trade shows, conferences and other marketing events

Requirements

• Outstanding selling abilities and excellent interpersonal skills.
• Organized, with attention to details.
• Ability to develop and maintain relationships with key decision makers.
• Self-starter with ability to work independently.
• Positive, can-do attitude.
• Strong verbal and communication skills.
• Teamwork

Job Scope including but not limited to:

Formulate and implement standard operating procedures, manage, train and develop team members, liaise with executive management to ensure that company’ short and long term goals are met

Accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

Monitor supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget, manage Profit & Loss and forecasting of the business operational costing.

Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction

Monitor customers reactions and confer frequently with servicing staff or captains to ensure customer satisfaction, respond to comments, requests and complaints in a timely and professional manner, take personal responsibility to resolve issues.

Other adhoc duties as and when necessary

Job Requirement:

At least Diploma/Degree in Management/Food & Beverage Operation or related certifications

Minimum 10 years’ working experience in food and beverage industry, preferably with management experience

Possess a comprehensive set of food & beverage service and operations skills, proven in handling customer satisfaction

Team oriented approach to management with a mindset of open communications, capable of building and managing relationships with stakeholders.

Knowledge of proper food handling procedures and quality management

Prior experience in a F&B environment involving in operations activities is an added advantages

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office

Job Purpose

The Facility Manager is responsible for overseeing and managing the maintenance, security, and operations of the company’s facilities. This role ensures that the buildings, equipment, and systems meet regulatory standards and are maintained to promote a safe, efficient, and productive working environment.

Key Responsibilities:

1. Facility Maintenance and Operations

• Oversee the maintenance of HVAC, electrical, plumbing, and other building systems.
• Conduct regular inspections to ensure facilities are in excellent condition and adhere to safety and regulatory requirements.
• Manage facility-related contracts and service agreements, ensuring timely and cost-effective delivery of services.

2. Vendor and Contractor Management

• Evaluate and select external vendors for facility services.
• Supervise contractors during repair and maintenance projects, ensuring work quality and adherence to deadlines.

3. Budget and Cost Control

• Develop and manage the facility management budget, ensuring optimal allocation of resources.
• Identify cost-saving opportunities while maintaining operational standards.

4. Health and Safety Compliance

• Ensure facilities comply with health, safety, and environmental regulations.
• Conduct regular safety drills and training sessions to enhance workplace preparedness.

5. Space Planning and Management

• Plan and optimize the use of available space to meet business requirements.
• Collaborate with internal teams to support moves, renovations, and expansions.

6. Emergency Preparedness and Response

• Develop and implement emergency response plans, including fire safety and evacuation procedures.
• Respond to facility emergencies promptly, coordinating necessary actions to resolve issues

7. Team Leadership and Collaboration

• Lead a team of facility management staff, providing guidance, training, and performance evaluations
• Collaborate with other departments to ensure the facility supports organizational goals.

Qualifications and Skills:

Education and Certifications:

• Bachelor’s degree in Facility Management, Engineering, Business Administration, or related fields.
• Certifications such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), or equivalent are highly preferred.
• Further Training: Managing WAH, Bizsafe L2, CSCPM

Experience:

• Minimum 5 years of experience in facility management, with a proven track record in managing large-scale facilities.
• Experience in budgeting, vendor management, and project coordination.
• Mobility : As when needed

Technical Skills:

• Strong understanding of building systems, including HVAC, electrical, and plumbing.
• Familiarity with facility management software and tools.
• Knowledge of local health, safety, and environmental regulations.

Soft Skills:

• Excellent leadership and team management abilities.
• Strong problem-solving and decision-making skills.
• Effective communication and interpersonal skills to liaise with stakeholders at all levels.
• Languages: English, Chinese

Key Performance Indicators (KPIs):

• Facility maintenance uptime and responsiveness.
• Compliance with safety and regulatory standards.
• Budget adherence and cost efficiency.
• Employee satisfaction with facility servic

Responsibilities:

• Lead and guide the quantity surveying team in contracts administration to ensure quality and timely delivery of their assigned tasks and responsibilities.
• Negotiate with subcontractors and monitor their performance to ensure compliance and adherence to project timelines.
• Advise and resolve requests for equitable adjustments, contract disputes, and claims with clients, consultants, and subcontractors.
• Prepare and monitor project cost budgets and cash flow, track changes in design/construction work, manage variations, and adjust budget projections accordingly.
• Collaborate closely with the project team and oversee the quantity surveying team in the analysis, evaluation, and negotiation of quotations to ensure timely awarding of contracts to subcontractors and suppliers.
• Draft contractual correspondence and ensure the timely finalization of accounts with clients and subcontractors.
• Participate in the project tender process, including leading the team in tabulating quantities and pricing.
• Perform other duties as assigned.

Requirements:

• Degree in Building, Quantity Surveying, or equivalent.
• At least 8 years of relevant experience in the full cycle of construction project administration.
• Experience working in a Singapore Consultant Company is preferred.
• Experience with Singapore A1 Main Contractors and HDB BTO projects is an advantage.
• Strong planning and organizational skills to meet deadlines.
• Essential knowledge of cost economics.
• Strong command of English.

Role Description

This position reports to the Programme Director. The role is required to design training solutions, plan & deliver training programmes to meet or exceed clients' needs & expectations.

Specific Responsibilities

• On the job training to train and/or facilitate our key training programmes in schools
• Plan and execute training programmes
• Update training content and materials to align with latest developments
• Recruit, train and manage a team of trainers to ensure quality delivery of programmes
• Customise training curriculum to meet clients’ needs
• Meet and service stakeholders

Competencies

• Knowledge of our flagship programmes
• Workshop engagement skills
• Curriculum Development skills
• Project management skills
• Recruitment of freelance trainers
• Customer relationship management skills

Duration of Attachment Offered

• 6 months

Objectives of this role

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Responsibilities

• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Job Description:

1. Plan, propose and implement marketing campaigns across online, offline and marketplace platforms

2. Assist the team in writing manuscripts, recording and editing videos and editing pictures. Conceptualise, design and provide copywriting for marketing collaterals

3. Manage various social media platforms and other marketing channels to build and enhance the company's brand awareness.

4. Maintain and improve the company's image, and promote the expansion of the company's sales market.

5. Able to take on ad hoc tasks and administrative work assigned by the company.

6. Perform other ad hoc duty as required

Job Requirements:

1. Degree or above

2. Familiar with the operation of major social media (Facebook, Instagram, Xiao Hong Shu, WeChat subscription account etc.)

3. Familiar with office software, clear logic, good writing skills, good at copywriting and sharing on social media, and good language expression skills.

4. Proficient in using various photo editing software such as Photoshop, and have strong video shooting and editing and picture editing capabilities.

5. Good aesthetic design ability, have their own creativity and ideas.

6. Serious and responsible work, creative thinking, good teamwork spirit and communication skills.

7. Able to work independently, those with food photography experience are preferred.

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours &days : 6 days work week, off on Sunday,8:30am to 5:30pm.
• Working location - Ubi

• Building relationships: Developing long-term relationships with clients and connecting with key stakeholders
• Managing accounts: Ensuring accounts are within budget and meet client needs
• Communicating with clients: Handling customer inquiries and requests, addressing concerns, and resolving conflicts
• Collaborating with internal teams: Working with other departments to ensure client needs are met
• Generating reports: Creating progress reports for clients and senior leaders
• Identifying opportunities: Identifying opportunities for upselling, cross-selling, and renewals
• Monitoring budgets: Monitoring client budgets and explaining costs or expenditures
• Following up with clients: Ensuring clients are satisfied with the company's products or services
• Contributing to sales strategies: Assessing product results, monitoring competitive products, and analyzing customer reactions

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Manage the projects in Singapore by driving all the construction activities and ensuring that the projects are completed on time, within budget, and of the highest quality. You will work closely with the consultants and contractors to obtain the necessary authority approvals as well as manage the tendering and contract process. You will be involved in the feasibility study and also working with the relevant department to ensure that the handing over of completed units to the purchasers is carried out effectively and efficiently.

Key Responsibilities:

• Responsible for the overall implementation and completion of construction projects within scheduled time, and cost and meet client quality requirements & contractual terms;
• Liaise and communicate effectively with clients/representatives and consultants;
• Provide professional advice/technical solutions to clients and consultants when required;
• Ensure compliance with safety & health standards, quality standards, and relevant governing codes;
• Study of M&E layout drawings details and coordinate with the consultants and sub-contractors to resolve any technical / site issues;
• Monitor and coordinate the site activities involving the sub-contractors, supervisors, and site workers;
• Other ad-hoc assignments.

Qualification / Experience

• Candidate must possess a well-recognized Honours Degree in Electrical/Mechanical Engineering/Project Management or any other relevant Diploma/Degree well recognised by BCA.
• Must possess at least 6 -10 years of project management experience in a local M&E construction environment, good experience in General Builder works will be an added advantage;
• Possess the relevant construction safety certs (CSCPM, BCSS, Work at Height, etc)
• With an analytical mindset and innovative problem-solving capabilities
• Excellent written and interpersonal communication skills (English and Mandarin) - to liaise with Mandarin-speaking associates
• Strong stakeholder management skills in interactions with various business associates
• Good understanding of the code of practice of M&E
• Willingness to take ownership and responsibility
• Independent, self-starter, and able to work under tight schedule
• Strong organisational skills

Role Name: General Manager (GM) for Envac SEA

Reporting to CEO & Regional President of Envac Region Greater China, SEA & India

Depending on the experience and qualification of the candidate, this role could start with a 6 to 12 months of transition to learn about Envac systems and operations as a Senior Project Director or Acting as a Regional COO role. After this transition, he or she will serve as an independent General Manager (GM) for SEA including Singapore and Malysia. As the candidate develops, he or she is likely to take additional responsibility to oversee other offices, for example, India and / or HK /TW. This role will be located in Singapore, it will require 15 to 30% travel.

Description of the Role

The GM of SEA will have full responsibility for the P&L for Singapore and Malaysia. He/She oversees full functions of the local management including Commercial, Projects, O&M, Technical, Procurement and Supporting functions such as Finance, HR, Admin, QS and EHS. He/She sets up and manages company priorities while setting leadership examples and strategic direction for team to make responsible decisions and execute effectively. The MD provides the regional CEO & President with applicable strategies and ensures the strategy execution is done for his / her responsible countries in alignment with Envac AB company objective of 2X5Y growth goal.

Key Duties and Responsibilities

The following list defines, not limited to, the role’s duties and responsibilities:

• Be the P&L owner including order intake, revenue timely generation, gross profit, EBIT, cost control, cash flow and working capitals.
• Be responsible for the company’s annual financial budget setup that supports the 2X5Y goals and is committed to overcome difficulties to achieve annual budget plan and strategy plan.
• Actively design and support human resource strategies for performance evaluation, staffing, training, talent development and retention. Establish a healthy succession plan while managing company knowledge retention risks and cost effectiveness.
• Be hands-on, when necessary, as the team has pockets of gaps, can supervise with solid background and coaching skills to provide guidance and motivation to drive maximum performance.
• Be proactive with ownership to minimize company risks including contract management and project management.
• Be a team player to look out for regional wellbeing and actively contribute to the region. For each site, create certain expertise to support the region. For Singapore, make expertise in technical, SCM and project management a proud site to share and support the region.
• Be strategic and firm in tough discussions with housing authorities, main Contractors and partners.
• Be a visionary. Can focus on daily priorities without losing sight of country goals and regional mission. Communicate effectively to bring visionary culture to the team.
• Be systematic:
  • Establish productive team cadence for personal growth and team alignment.
  • Formulate corresponding management systems and implement to minimize company risks and improve company image.
  • Play an integrated role in establishing and strengthening company culture through leading by examples. Be the positive influence for brand promotion and IP protection.
• Preferred candidates with the following capability will be highly considered:
  • Track records of creating, executing and sustaining workable processes (project management, distributor management, pricing strategy, contract design and management…) to enable regional efficiency and compliance.
  • Ability to influence and make changes with existing company leaders with deep history and ways of operations who will be willingly following him / her to adopt a productive system and culture to support the growth goal of the region.
  • Work expertise: Solid track record of problem solving to grow business especially in Asia, as VP/GM type of roles with full functions
    • Hands-on engineering project management experience with track record of efficiency contribution to the business results
    • Experience in supply chain management and cost efficiency achievement during project definition and executions.
    • Hands-on engineering business sales – designing, bidding and contract setups.
    • Savvy expertise in dealing with partners (consultants, agents, distributors…) and JV partners with track record of successes.
• Other Preferred Requirements:
  • Language / cultural background: prefer oversea experience, fluent in English and preferably can also communicate in Chinese.
  • Leadership style and attributes:
    • Connectivity / attraction with people of all types, a well-respected and influential leader
    • Well-balanced sense of judgements
    • Sound decision making capability especially under VUCA (examples)
    • Style of being efficient, and results-oriented without losing followers
    • A powerful people leader creating desirable culture (examples)