Total 71,395 Manager service operations manager job vacancies in Singapore

Regional Product Manager, Visual products

Job Summary

• Managing full product life cycle and define roadmaps.
• Work closely with local sales companies to ensure achievement of sales targets and other deliverables.
• Rolling out marketing strategies in meeting business objectives and vision.
• Manage prioritisation among sales performance and company’s objectives.

Key Accountabilities

• Meeting key performance indicators (Sales, Inventory and Marketing strategies)
• Market research & analysis and translate into sales opportunities and business strategy.
• Drive products to market including working with various internal stakeholders.
• Understand competitive landscape in the South East Asia region together with local sales companies.
• Drive demand and adoption of the product.
• Analyse and rationalise the forecasting of market as well as demand and supply for each country.
• Drive strategic market initiatives in the region.

Requirements

Job / Skills Competencies

• Product Management, Sales and Marketing, Analytical skills.
• Good verbal and written communication skills.
• Demonstrated thoroughness, follow-up and attention to detail.

Critical Work Experience

• At least 2 years experience in product management/marketing.
• Preferably with regional experience.
• Experience in Visual/Display technologies is advantageous.

Qualifications

• At least Diploma/Degree in business management or equivalent.

Role & Responsibilities:

The candidate will manage and optimize our online stores on various marketplaces, ensuring seamless customer experiences, efficient operations, and driving sales growth. The ideal candidate will have a passion for food and beverage, e-commerce expertise, and excellent analytical skills.

• Manage and maintain online product catalogue, descriptions, images, and pricing in various marketplaces
• Work closely with the Operations and IT Teams to ensure accurate inventory management and order fulfilment
• Plan and execute new business ideas and strategies to increase E-commerce revenue
• Maintain excellent relationships with the marketplaces' account managers to push for win-win sales growth
• Monitor customers' reviews, feedback, or issues and execute action plans to resolve and prevent recurrence
• Collaborate with marketing team to develop and execute marketing strategies to engage and convert customers
• Analyse sales and customer behaviour
• Conduct market research to identify trends and competitor activity
• Track and analyse sales, conversion rates, and customer acquisition
• Identify areas for improvement and recommend solutions
• Develop and maintain dashboards and reports

Requirements:

• Bachelor’s degree in Marketing, Business, or related field.
• Minimum 3 years of e-commerce experience in food and beverage or related industry.
• Candidates with prior new business development experience in the food and beverage industry will have an advantage.
• Strong knowledge of e-commerce platforms
• Proficient in Google Analytics, social media, and marketing tools.
• Excellent communication, organizational, and analytical skills.

We are looking for full-time managerat a cafe/gelato shop in Toa Payoh & Vivocity (remotely)

Full timers- from 44 hours a week (flexible working arrangement)

Off days are dependant on your scheduling.

Salary- from $3000

Weekdays operating hours: 11-10

Weekends operating hours: 11-10

Manage and oversee daily operations of the cafe (located in Toa Payoh) as well as Vivocity (remotely), includes perform shop opening and closing duties (cashiering, scooping ice cream, store cleanliness, etc.).

• Enforce standard operating procedures and adhere to food & safety procedures.

• Conduct inventory stock check.

• Engage with customers to deliver exceptional customer service.

• Be knowledgeable of the ice cream/overall menu; be able to promote ice-cream and make tailored recommendations.

• Maintain cleanliness and hygiene of work areas/shop.

• Ensure safe distancing is maintained.

REQUIREMENTS

• Relevant experience in the service/F&B industry is an advantage but not necessary as training will be provided.

• Friendly service, driven and passionate about work.

• Good communication and interpersonal skills.

• Responsible and maintain positive attitude with a high level of energy at all times.

• Self-driven and possess good learning attitude.

• Independent and able to multi task.

• With Food Hygiene Certificate or related preferred.

• Able to work shifts, weekends and public holidays.

Responsibilities

• Provide contract management, bid management and post contract management support.
• Manage the sales, bid support team and senior management representatives to meet the customers RFP requirements correctly.
• Analyze and advise on the solution, delivery, 3rd party, legal and finance risks associated with the bid accurately.
• Obtain the relevant internal management approvals in the tight RFP timelines.
• Review end to end tender proposal submissions, customer and 3rd party agreements for signing.
• Troubleshoot and lead the sales and bid support teams to find the correct solutions to bid problems.
• Reduce the losses caused by poorly drafted commercial legal terms (e.g. poorly drafted scope, financial mechanisms, party responsibilities and obligations, service credit mechanisms, etc).
• Reduce the losses caused by giving away important commercial legal positions through poor contract negotiations.
• Improve the governance and compliance of EBG bid and contract management (including carrying out audits).
• Negotiate and draft complicated ICT and telco deals and combined ICT / Telco deals.

Requirements

• Minimum 7 years of experiences in drafting and negotiating complex:Customer contracts (e.g. RFP’s, RFQ’s, quotations, ITQ’s, MOU’s, letters of intent, NDA’s, etc); and
  3rd party contracts (e.g. reseller, partner, teaming, subcontracts, SOW’s, MSA’s, etc).
  
• Degree qualified (if in Law, Contract Management, Business or equivalent a bonus)
• Minimum 5 years of experiences in managing complex tender bids and third party back to back contract negotiations
• Experiences in the Telco and ICT industries
• Good communicator with excellent oral and written communication skills
• Strong collaboration and ability to work with both senior leadership as well as operational and working level executives

*We regret that only shortlisted candidates will be notified.

As a product manager (intern), you’re a creative thinker who guides new ideas and collaborates with engineers and designers, from an initial concept to product launch.

• Coordinate closely with product owner to develop and execute on product idea
• Conduct market research that will drive product enhancements/new product development
• Drive marketing efforts to increase awareness and adoption of product(s)
• Contribute to ideation, wireframing, mock-ups, design, and UIUX testing of product (if applicable)
• Strive for continuous improvement and enhancement - Never satisfied with the status quo
• Collaborative, business-oriented mindset seeking new partnerships and ways of doing things
• An eye for detail, meticulous and customer-obssessed

What we offer:

• Flexible, growth-oriented work environment
• Exposure across various job functions with opportunities for development
• Internship stipend (Commensurate with hours worked)

If that's what you're looking for, we look forward to receving your application.

As part of PwC South East Asia Consulting's business, we help our clients in solving their most important and challenging business problems. Every day we challenge ourselves to do what matters most for our clients, our people and for the society. We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse, inclusive, collaborative and one that provides exceptional career experience.

About the Team

PwC SEAC’s SAP Practice’s vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.

The SAP practice works with our clients to build a legacy of improvement and performance, working with leading enterprise applications including those in the cloud.

About the Role

• Effectively contribute in business process improvement and ERP (SAP S/4HANA) enablement initiatives
• Conduct business needs analysis and identify key business challenges with the client teams and key stakeholders.
• Identify improvement opportunities to achieve clients’ desired business outcomes.
• Define ‘To-Be’ stage of processes, solution application requirement and performance measurements.
• Assist and perform deployment activities and measure achievement of desired outcomes.
• Involve in change for large scale multi-site ERP Implementation (SAP S/4HANA), and other related transformational change efforts, including but not limited to efficiency and effectiveness initiatives; organizational restructurings; organizational capabilities development.
• Support pursuit team with gaining access to tenders, build proposals, win work and deliver projects.

About You

• A recognised Bachelor’s Degree qualification
• Minimum 6-8 years and above of relevant experience in SAP S/4HANA MM/SD or MM/EWM module, or similar capacity in advisory or technology consulting workspace
• Minimum 5-7 end to end implementation projects experience
• Demonstrates ability as a workstream lead with extensive knowledge and understanding of SAP S/4HANA application-based solutions and proficiency in end-to-end integration with other functional modules e.g. FICO/SD/MM/EWM/PP/TRM/Ariba/SuccessFactors/Concur/SAP Analytics Cloud
• Demonstrates success with identifying and addressing client needs by building, maintaining, and utilising networks of client relationships and community involvement; communicating value propositions; and, preparing and/or coordinating complex written and verbal materials
• Experience in S4HANA Conversion, Implementation, Upgrade, Rollout
• Ability to develop, implement and support complex business processes in an SAP environment
• Strong in problem solving skills and able to understand how business processes work and integrate in multiple technology platforms environment
• Ability to demonstrate strong abilities and/or a proven record of success as a team leader: supervising teams to create an atmosphere of trust; and coaching staff including providing timely meaningful written and verbal feedback
• Foster team collaboration within the workstream and across functional/technical teams
• Flexibility to travel in the region when required

Responsibilities:

• Data Centre Operations & Maintenance:Lead 24/7 operations, ensuring compliance with all regulatory and operational standards, and maintain uptime and system availability.
  Oversee facility infrastructure, including power, cooling, security, and network management to support high-density, mission-critical environments.
  Conduct regular inspections and proactive maintenance to prevent disruptions.
• Cluster Supply Organisation Collaboration:Engage actively in a cross-functional team structure, working with agile methods that support rapid, flexible responses to changing conditions and customer needs.
  Embrace iterative development practices, continuously enhancing products and services to deliver valuable functionalities to customers.
• Team Leadership & Development:Lead a team of data center technicians and engineers, guiding skill development, encouraging accountability, and fostering a “fail fast” approach to enable rapid correction and adaptation.
  Share specialized knowledge across cells and chapters, maintaining open communication for regular, timely feedback.
• Strategic Planning & Process Improvement:Coordinate data center activities, including system installations, upgrades, repairs, and maintenance, aligning with the bank's digital strategy.
  Manage the full product lifecycle, taking quality, compliance, and customer needs into account.
  Implement agile quality assurance and risk management frameworks to ensure secure, reliable operations.
• Capacity & Resource Management:Anticipate capacity needs, optimize space, power, and cooling, and manage a budget to ensure cost efficiency while maintaining performance standards.
  Organize and prioritize regular tasks, using a proactive approach to risk, compliance, and resource management.
• Security & Compliance:Ensure physical and data security, maintaining compliance with regulatory standards (e.g., PCI-DSS, ISO 27001) and internal policies.
  Coordinate disaster recovery (DR) and business continuity (BC) planning, ensuring frequent failover testing and readiness.
• Vendor & Stakeholder Engagement:Manage relationships with vendors and service providers, ensuring adherence to service-level agreements (SLAs).
  Liaise with IT and business stakeholders to align data center activities with broader business goals.

Requirements:

• Degree in Computer Science, Engineering, or a related field
• Financial Services experience is a must
• Minimum of 7 years in data center operations
• At least 4 years in a management role in the banking or financial sector.

Job Responsibilities:

Job Overview:

We are seeking a talented and experienced Digital Product Manager to join our team. The ideal candidate will be responsible for leading the development of our digital products and platforms, collaborating closely with cross-functional teams to deliver solutions that meet customer needs and drive business growth in the digital payment space.

Key Responsibilities:

• Lead the development roadmap for our LLM Chatbot and AI-driven payment products, from conception to launch and beyond.
• Drive cross-functional teams of designers, engineers, QA professionals, and analysts to execute product development initiatives effectively.
• Lead Agile development processes, including sprint planning, backlog grooming, and daily stand-ups.
• Oversee the digital product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality digital products and features.
• Collaborate with cross-functional teams and stakeholders to prioritize features, allocate resources, and drive digital product development.
• Develop detailed product requirements and specifications, including user stories, wireframes, and prototypes.
• Define and track key product performance indicators (KPIs) to measure product success and iterate based on user feedback and data insights.

Qualifications:

• Bachelor’s degree in Business, Marketing, Computer Science, or related field; MBA or advanced degree is a plus.
• Proven track record of successful digital product management, with 2 to 5 years of experience in a similar role.
• Strong understanding of digital product development methodologies, such as Agile or Scrum.
• Proficiency with project management, collaboration, and design tools, such as Jira, Confluence, and Figma.
• Excellent analytical skills, with the ability to analyze user data and derive actionable insights to drive product decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Demonstrated leadership abilities, with a proactive and results-driven approach to problem-solving.
• Experience working on digital platforms, mobile apps, or web applications is preferred.
• Passion for technology, innovation, and creating seamless digital experiences for users.
• Knowledge or interest in LLM and AI will be advantageous but not required.

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Job Info:

• Working Days: Monday - Saturday (5.5 days)
• Working Hours: 8:30am - 6:00pm (weekdays), 8:30am - 1:00pm (Sat)
• Location: Central
• Salary: Basic up to $5,000

Job Description:

• Track and monitor maintenance programs and schedules for ongoing effectiveness.
• Conduct inspections to verify that the property is well maintained.
• Oversee emergency and ad hoc repairs, troubleshooting, and breakdown management, providing technical support to the team and coordinating with subcontractors and vendors.
• Prepare monthly reports for management review.
• Plan and manage maintenance services, schedules, and improvement projects to ensure smooth building operations in coordination with the Senior Management team.
• Ensure that the Facilities Maintenance team and external contractors/vendors comply with ISO standards, regulations, and safety guidelines.
• Supervise building systems, including fire safety, landscaping, and mechanical and electrical systems, to ensure safe and smooth operation.
• Coordinate and oversee all M&E administrative tasks by liaising closely with consultants and clients.
• Monitor and address building system breakdowns, defects, and shutdowns.
• Perform additional facilities management duties as assigned.

Please submit your updated resume by using the APPLY NOW BUTTON

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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Assist the Treasury Department on the followings (Officer will be either Risk or Governance Officer, role is split):-

• Cultivating a risk and compliance culture within the department. Ensuring staff are kept abreast with applicable internal and external laws, regulations, rules and procedures in their respective specialized area to ensure compliance to both Regulatory Compliance and Operational Risks matters.

• Assist in creating and managing effective action plans in response to audit concerns, compliance violations, regulatory and operational breaches. Facilitate approval process for governance documents and ensure documents are reviewed.

• Manage treasury property and infrastructure ensure safety and well function

• Manage treasury BCP, DR Site and Testing documentation

• Develop and implement an effective Risk & Compliance programme for Treasury

• Review and provide advisory on Risk & Compliance matters

• Accurate and timely reporting for internal and external parties

• Facilitate governance documents reviewed on timely manner completion of business support initiatives on Risk and Compliance portion

• Relevant Projects/Assignments as directed by Head of Department

• Coordinate and ensure all outstanding audit and non-compliance issues are close within the timeline

Risk and Control Self-Assessment / KRI / KCT/ LDCs/BCM

• Fully implement the Group’s Operational Risk Management tools and processes across the department to identify, assess, measure, monitor and mitigate operational risk exposure / likelihood.

• To assist in maintaining business continuity so as to minimize business disruptions to business operation

• Establish an effective partnership with Country Operational Risk Management towards managing the department’s operational risks to be in line with the Group’s Business objectives.

• Provide advisory on risk mitigation measures within operations especially on high-risk areas.

Regulatory Compliance

• Establish an effective partnership with the Country Compliance and Business Compliance Officer towards managing the assigned departments’ regulatory compliance risks to be in line with RHB Singapore’s Business objectives.

• Develop and implement an effective regulatory compliance risk mitigation measures within operations to ensure no non-compliance breaches or non-recurrence of compliance breaches.

Risk & Compliance Awareness Training

• Facilitate/ coordinate training on Operational Risk Management & Regulatory Compliance matters to staff to promote an effective risk & compliance culture across the assigned departments.

Audit Issues by Group Internal Audit/ External Auditors

• Assist in creating and managing effective action plans in response to audit concerns, compliance violations, regulatory and operational breaches besides ensure no recurrences of issues.

Risk, Regulatory and Compliance Assurance

• Perform assurance checks to ensure Department’s adherence to key risks/regulatory/compliance areas.

• Analyze and implement operational process/controls in ensuring Department’s activities are within Risks/Regulatory/Compliance acceptance.

Ad-hoc Surveys/Projects as assigned by Head of Department

Any ad-hoc surveys (regulatory) or projects related to the scope of Governance as assigned by Head of Department

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English

Our client, a well-known MNC company is looking for candidates for the Manager/Senior Manager (Training/SAP) position.

Responsibilities: -

• Training Portfolio Coordination: Collaborating with sales, marketing, and customer care teams to plan product-related training for the SAP region.
• Global Strategy Implementation: Executing global training strategies and technologies in the SAP region to align with company-wide training objectives and ROI targets.
• Blended Learning & Cost Efficiency: Maintaining high training quality by implementing blended learning scenarios, reducing reliance on costly classroom/onsite sessions.
• Training Evaluation: Collecting feedback and analyzing the impact of training programs on business outcomes to measure their effectiveness.
• Digital Training Alignment: Ensuring local digital training initiatives follow global guidelines, focusing on cost-effective production workflows.
• Educational Expertise: Providing high-level training concepts for employees and customers, ensuring expertise and quality in education.
• Team Leadership: Leading and supporting a training delivery team, helping them achieve KPIs and grow professionally.
• Budget Management: Overseeing department budgets, ensuring cost-effective activities, and providing strong ROI.
• Sustainability and Certification: Ensuring the long-term quality of training courses, facilities, and participant certification processes.

Requirements:

• Bachelor’s Degree: At a minimum, a bachelor’s degree in education, Training and Development.
• Master’s Degree: Organizational Development, Educational Leadership, or a related field would be required.
• Optional: Certified Professional in Learning and Performance (CPLP)
• Experience leading and developing a product-related training department/provider in a cross-cultural environment.
• Expert in education theory and e-learning.
• 5-10 years of experience in training management, corporate education, or a similar role.
• Demonstrated experience with blended learning, digital training platforms, and aligning training programs with global standards.
• Blended Learning and Digital Training, Learning and Development Best Practices, Analytical and Evaluation Skills, Technology and Digital Literacy
• Motivating team player with a creative working attitude and a strong sense of responsibility.
• Proactive, structured, and result-oriented work style

PERSOLKELLY Singapore Pte Ltd | EA License No.: 01C4394 | UEN No. 200007268E
Registration No.: R23112488 (Julian Nerchan)

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Job Description

· Report to the Operation Manager

· Lead / supervise a group of teams which maintain all related fire systems and equipment to ensure uninterrupted services to site

· Oversee and responsible for team operations for the respective sites in the contract, must obtain a complete understanding of all customers’ contractual agreements to drive the fulfilment of requests and services.

· Manage and plan team operations, operations budget and costing

· Manage and plan all related preventative and corrective maintenance in accordance with the safe practices as defined in the Singapore Standard and / or authority requirement and guidelines.

· Engaging customers and vendors to ensure smooth delivery of services.

· Managing all escalations and complaints with appropriate priority and diligence

· Closely monitor the effects of servicing and maintenance on their condition whenever possible.

· Ensure timely deliveries and tracking all essential records of maintenance and testing are documented properly and stored.

· Ensure all Work Orders (WO) are closed on time, as required.

Requirements

· Min Diploma in Engineering or Construction related field
Building Construction Safety Supervisor or equivalent trained

· Min 5-7 years of relevant experience in Fire Operation supports and maintenance on fire safety system.

· Understanding of local regulations and standards on Facilities operations and maintenance.

· Must be well versed and experienced with good technical competency in fire protection services.

· Independent with good leadership traits and lead by example.

· Hands on ability to lead the team on everyday operations and projects.

· Ability to multi-task, an eye for details and perform under tight timeline.

· A strategic thinker with strong analytical skills and critical path planning ability.

· Excellent interpersonal and communication skills.

A key person to manage IT Services provides to client.

• Handle day-to-day operation
• Meet account SLA deliverables
• Manage customer escalation
• Manage operation team
• Manage operation cost
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Escalation are managed and perform timely updates
• Ensure SLA and SLA reporting
• Manage partners
• Track cost and drive cost saving
• Work with Service desk team on reporting and SLA
• Define as required and work to continuously improve the HP and partner operational ecosystem supporting the accounts
• Coordinate as required with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Own and manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Act as required by the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Working hours: 9am to 6.30pm (Monday to Friday)

Location: Raffles Place

Regional Business Operations & Strategy Manager

We are a fast-growing AI chatbot company focused on revolutionizing customer interactions through advanced AI solutions. Our mission is to enable businesses to leverage the power of AI to enhance customer service, engagement, and satisfaction across industries.

We are seeking a motivated and strategic Regional Business Operations & Strategy Manager to drive business operations, support regional expansion efforts, and play a crucial role in product strategy for our AI chatbot solutions. This role will work closely with cross-functional teams, including Sales, Product, and Business Development, to ensure seamless operations, support sales pitches, and contribute to strategic growth initiatives in the region.

Key Responsibilities

1. Business Operations Management

a. Oversee day-to-day business operations in the region, ensuring alignment with company objectives and operational efficiency.

b. Streamline processes and implement best practices to optimize operational performance and productivity.

2. Regional Business Expansion

a. Develop and execute strategies to expand the company's footprint in the region, identifying new market opportunities and partnerships.

b. Conduct market analysis to understand regional needs, competitive landscape, and customer requirements.

c. Collaborate with local teams to adapt and implement business expansion plans effectively.

3. Sales Pitches & RFPs

a. Work closely with the Management teams to prepare and deliver compelling sales presentations and proposals for RFPs.

b. Tailor messaging and product value propositions to meet client needs, addressing specific challenges and opportunities within the region.

c. Assist in crafting winning proposals by showcasing the company's unique capabilities and AI-driven solutions.

4. Product Strategy Support

a. Collaborate with the Product team to align product features and roadmap with regional market needs and customer feedback.

b. Provide insights into market trends, customer demands, and competitive landscape to help shape product development priorities.

c. Act as a liaison between the Product and Sales teams to ensure the product strategy supports growth initiatives and addresses client requirements.

Qualifications

· Education: Bachelor’s degree in Business, Marketing, or a related field (MBA or equivalent is a plus).

· Experience: 5+ years in business operations, strategy, or a related role in the technology or SaaS industry, preferably in AI or chatbot solutions.

· Proven track record of managing regional business operations and driving business expansion in competitive markets.

· Experience in supporting sales teams with RFPs, pitches, and proposal development.

· Familiarity with AI, machine learning, and chatbot technologies is highly desirable.

Key Skills

· Strong analytical and problem-solving skills with the ability to make data-driven decisions.

· Excellent communication and presentation skills to engage clients, partners, and internal teams.

· Ability to thrive in a fast-paced, dynamic environment and handle multiple responsibilities.

· Strategic thinker with a focus on achieving long-term growth and operational efficiency.

Join us in redefining the future of customer engagement through AI!

Our client is from Oil and Gas industry, a local leading player. They are looking for a Project Operations Manager for the next phase of their business. They are located in West.

Duties of Project Operations Manager:

• Collaborate closely with Operations and Project teams to evaluate and ensure the safe and efficient delivery of projects.
• Manage the interface between Operations and Projects throughout all stages, from concept to final handover.
• Ensure project execution does not compromise terminal safety or reliability, proactively managing potential risks.
• Provide regular project progress reports and align with senior management.
• Develop resourcing plans for project management and coordinate staffing needs with HR.
• Lead, coach, and develop any direct reports.
• Foster a positive and collaborative work environment.

Requirements

• Min Degree in Engineering related field.
• Min 8 years of project operations experience in Oil & Gas or Petrochemical industry
• Experience in leading a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• 4 - 5 years’ experience in the food and beverage, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager, OR
• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 – 3 years’ experience in the food and beverage, culinary, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

Get to Know the Team

Grab is looking for an experienced SalesForce Transformational Strategy and Implementation Analyst to join us as a SalesForce and Sales Tools expert. You will support our rapidly evolving and growing business by translating cross-vertical and cross-functional business requirements into functional SalesForce tools. Our objective is to help our business stakeholders succeed by defining the SalesForce strategy tailored to their needs and guiding them through every stage of the implementation process.

Get to Know the Role

Reporting to the Head of Sales Operations, you will be an important member of the regional team based in Singapore. You will drive SalesForce roadmap planning, operations, and execution processes with cross-functional and cross-vertical teams. You will help define governance and SOPs within the Grab Merchants organisation and lead the execution of key deliverables for SalesForce-related projects.

The Critical Tasks You will Perform

• You will drive SalesForce roadmap planning, operations, and execution processes with various teams.
• You will define and enforce governance and SOPs around SalesForce, including drafting policy documentation and guidelines.
• You will act as the central point of contact for merchants on all SalesForce-related projects and lead the execution of important deliverables according to committed timelines.
• You will support Grab sales teams and leadership on SalesForce-related issues.
• You will conduct workshops with partners and client-facing sales teams to ensure successful implementation.
• You will strategize and define solutions to meet both short-term and long-term business needs and objectives.
• You will use internal and industry tools to manage projects and communication.

What Essential Skills You Will Need

• Sales Operations Experience: 5 to 8 years of experience in Sales Operations.
• SalesForce Expertise: Previous experience with SalesForce, ticketing systems, and CRM systems.
• Certification Knowledge: Understanding of relevant SalesForce Certifications, such as Certified SalesForce Marketing Cloud Email Specialist, Certified SalesForce Marketing Cloud Consultant, and Certified SalesForce Administrator.
• Project Management: Strategic planning and project management skills to lead multiple high-profile projects simultaneously.
• Communication Skills: Exceptional written, presentation, and verbal communication skills, adaptable across organizational levels, countries, and cultures. Experience working in Southeast Asia is a plus.
• Collaboration: Ability to work collaboratively with senior, cross-functional, and cross-vertical stakeholders throughout the company, leveraging strong relationship and consensus-building skills.

Retail Operations Manager/ Assistant Branch Manager (Retail)

Overview

The Retail Operations Manager/ Branch Manager is required to oversee the operations of supermarket stores in Singapore. He/ She is responsible in overseeing and managing the supermarket's operations, inventory requirements and sales level.

Responsibilities

• Demonstrated the ability to handle Retail Branch Operations.
• Experience in overseeing and managing the Retail Operations as a whole.
• Experience in handling the Branch's Sales Figures and inventory requirements.
• Good in handling Stock and Operational expenses.
• Strong communication skills and good in liaising with internal departments.

Requirements

• Strong experience in managing the operations of Retail Operation Stores.
• Good in handling the Stocks Inventories, Operational Expenses and Inventories.
• Good in managin Retail Branch Operation and Store Management experience.
• Possess min. 4 years of Retail Branch Operations experience.
• Min. Degree, Diploma or ITE qualification holders in any discipline.
• Experience in managing/ leading a team of staff.
• Possess good Retail, FMCG or Supermarket industry domain.
• Locations available island-wide

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Duty Manager | Hotel Service Manager | 5 Days | Up to $3,5k | Tanjong Pagar

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

· Overall management of the project with respect to contractual, budget, resources, design, procurement, construction, quality, and safety

· Schedule & Program

· Estimation, establishing the budget and ongoing project cost monitoring

· Analyse, manage, and track project costs against budget

· Monitor cash flow projections and report actual cash flow and variance to senior management on monthly basis

· Ensure proper management and control of project documentation as well as contractual matter (i.e. all the email correspondence)

· To check and ensure all the works are executed according to tender specifications and shop drawing

· To check all the schedules and ensure all the executions can be delivered on time

· To attend all the necessary meetings with Maincon/Consultant

· Maintain a good relationship with the clients

· To ensure all the progress claims are submitted accordingly

· Conduct bi-weekly internal meeting

· To attend customer & consultant queries with solutions

· Ensure all the payment cert are received all the times

· To liaise with Tender & Design Department on variation works/contractual matters

· Mitigate site issues and propose a contingency plan

· Mentor and train Project Engineers

· Any adhoc duty assigned by superior

Requirements

· Degree in relevant engineering and minimum 10 years of ACMV/M&E working experience

· Strong knowledge in project management methodologies, techniques and skill

· Good oral and written communication skills

· Good interpersonal skills, planning, analytical and problem-solving skills

· Knowledge in ACMV/M&E design will be an advantage

· Fluent in ACMV knowledge and installation – CHWP, VRV, VRF system

· Strong leadership and management skills with the ability to motivate and manage a team

· Confidence and Assertiveness

· 5.5 days work

Responsibilities:

• Develop project objectives and overseeing the project plan.
• Motivate project team and ensure smooth project development.
• Coordinate with clients, manage internal resources and vendors for project execution.
• Ensure all deliverables are met within the planned schedule.
• Perform risk management to minimise project risk.
• Generate quotation for tool and moulded part.
• Maintain good relationship with existing customers and support sales activities in winning new customers.

Job Requirement:

• Good interpersonal and communication skill
• With working experience in Plastics Moulding Injection/Precision industry or Mechanical Product Design preferred
• Good time management skills and organizational skills
• Strong problem-solving skill

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Establish and maintain a prominent profile with clients/intermediaries
• Develop new and existing sales opportunities to meet growth targets
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring the standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Carry out quality assurance checks and assist in training of less experienced staff
• Guide team members in technical aspects of business
• Ensure maximum efficiency and effectiveness in work processes within the department
• Assist Senior Vice President/ Head Of Department, Assistant Vice President and Manager in managing Agencies Business Unit to achieve desired plan
• Undertake any other duties as may be assigned

• Tertiary qualification, preferably with a professional insurance qualification e.g. ACII
• Minimum Certificate in General Insurance

• Operational experience in general insurance environment
• Business development, marketing and presentation skills
• Sound knowledge in underwriting, reinsurance and risk management
• Good communications/ negotiation skills
• Relationship building