Total 97,189 service operations manager job vacancies in Singapore

Roles & Responsibilities

Communicating with upper management to develop strategic operations goals.Planning and scheduling of rosters. Creating and managing the operation and capital budget and expenses. Ensure operation is moving smoothly. They also report their findings to upper management as needed.They work full-time hours and may need to work overtime when required. Able to hands-on when required.

Responsibilities:

• Manage financial and administration teams to achieve company financial goals.
• Develop the overall corporate financial goals and objectives.
• Oversee preparation of financial records related to general ledger, payroll, budget, expense, etc.
• Assist in account receivable and payable activities.
• Maintain accurate bank records of cash withdrawals and deposits.
• Follow standard accounting process for financial analysis and reporting activities.
• Assist in developing and managing budgeting system.
• Manage all client accounts for payment settlements.
• Track and monitor resource needs and other material needs for carrying out financial and administration tasks.
• Monitor and manage expenses within allotted budgets.

Requirements:

• Minimum of 2 years of accounting experience
• Demonstrable proficiency with Microsoft Word, Excel, PowerPoint, Access and other accounting tools
• Good communication & interpersonal skills

• Perform order processing and coordination activities
• Customer communication
• Order coordination and execution incl. stock verification and coordination in SAP
• Order entry in SAP
• Shipping document coordination and dispatch
• Shipment follow-up and customer information
• Invoice creation
• Receivables follow-up
• Credit and debit note generation
• Liaising with third party logistics provider and plant for shipment coordination and monitoring of shipment schedule
• Complaint processing via SAP
• Interact on a regular basis with internal interfaces from Sales & CSR, Supply Chain, Logistics, A/R, Credit Management departments to ensure effective business operation

Interested applicants may email resume to [email protected]

Jane Lui Jie'en (CEI Registration No: R1104482)

Recruit Express Pte Ltd (EA: 99C4599)

Operations Executive - Pandan Loop - 5.5 day week - No experience required

This recruitment effort is in collaboration with e2i - Singaporeans only

Reporting to the Director, the Operations Executive candidate is to manage projects assigned and is competent on the following:

- to supervise the well being and performance of the staffs managed under the candidate's care

- to liaise with clients on their business needs, plan the necessary schedule and supervise the execution.

- to build and develop the own team of staffing through recruitment and interviews

- to liaise with HR on staffing support and training needs

- to participate in discussion with clients on business needs.

- no experience required

contact Grace 87952790

The Human Resource Manager is responsible for leading transformational change and building a valuesbased work culture. The role will be in charge of developing and implementing human capital programs aimed to support the growth and sustainability of the Company. He/She provides strategic advice to the leadership team in making the organization agile and relevant. He/she will implement programs that will facilitate broader organizational understanding and ownership and continuously create learning opportunities for Team Members to constantly improve and adapt. The HR Manager oversees and manages the entire HR process.

KEY RESULT AREAS

Operational Excellence

● Works closely with the Leadership Team in building and enhancing an adaptable and flexible

organizational design

● Designs, develops and delivers people and process solutions to support the corporate strategy,

business growth and career development

● Manages and implements the Performance Management and Talent Development policies and

programs

● Facilitates transformational programs aimed to develop Team Members who not only strongly

imbibe the values but also are competent in stewarding the work entrusted to them

● Works closely with the Leadership Team in creating an environment where people can be their

best every day through values-based engagement and wellness programs

● Creates sustainability tools to ensure Team Members see the value of their training and

development programs and are able to apply what they have learned to be better at work

● Manages the entire employee lifecycle from hiring up to offboarding

● Creates, implements and gatekeeps people policies and processes such as but not limited to

the Employee Handbook and the Employee Code of Conduct

● Oversees and ensures efficient implementation of payroll and benefits administration

● Advises management in appropriate resolution of employee relations issues

● Identifies legal requirements and government reporting regulations affecting human

resources functions and ensures policies, procedures, and reporting are in compliance

People Engagement and Development

● Works closely with the Business Leaders and provides guidance, coaching and support on

people development and processes and ensures that leaders are able to understand and

implement strategies aimed to enhance employee experience

● Encourages change leadership, adaptive behaviors and process-improvement across the

organization

● Upholds and is a gatekeeper of ensuring the different processes and interventions are means

to ensure alignment and strengthens the company values.

● Implements activities to spread awareness and develop affinity to Company values.

EDUCATION REQUIREMENTS

● Candidate must possess a Bachelor's Degree in Human Resource Management or any other

related field

WORK EXPERIENCE REQUIREMENTS

● 6+ years relevant and progressive experience in Human Resource Management, with 2 years

of increased leadership responsibilities.

● Passionate coach and mentor

● Process Expert

Responsibilities

• Lead the Application Support Teams, coach and ensure team members focus on their parts of incident response and resolution process.
• Oversee the recovery process and establish a clear chain of authority and responsibility; Responsible for case management and collecting & analysing of information on risks to prevent recurrence.
• Work with Technical and Application Teams to identify the root cause of incident, recommend system, service and business recovery options, as well as preparation of technical incident report.
• Work with technical teams to identify temporary workarounds and determine estimation time on resolution
• Document a clear trail of events, work with recovery and operations teams to deliver documentation and reporting and ensure the team works towards a timely resolution.
• Ensure processes and policies are adhered to and standards are met
• Chair the incident and problem review meetings; Attend post incident review meeting together with Business Incident Manager to report root cause and preventive measures taken to senior IT management and business management.
• Be the key point of contact for coordination and communication for technology team
• Take ownership and perform controlled resolution of incidents and problems working with Business Incident manager, within defined SLAs; Timely determine the severity and impact of the incident and escalate/communicate to stakeholders
• Champion stability initiatives to enable application high availability for BAU which includes better monitoring, failover and resiliency

Requirements

• Bachelor’s degree with min. 10-15 years working experience in a bank or a financial institution
• Possess excellent working knowledge of ITIL best practices
• Ability to manage incidents and problems at enterprise level and must have experience in banking, in operations and technology to make key recovery decisions
• Familiar with supporting Desktop End User Services, Infrastructure, Banking Applications and Operations.

Additonal info:

• Company industry: IT Solution under Japanese Bank
• Location: Expo

For more information, please visit to www.gmprecruit.com and search for Job Reference: 23835
To find out more about this opportunity, please contact Ai Linh at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence : 09C3051 | VO UYEN AI LINH | Registration No: R 22109232

Duties and Responsibilities:

• Assist the Operation’s Manager in the daily supervision of the whole operations and manpower to ensure operational excellence and top customer service. Coordinate with the General Manager in different operational issues and promotional activities.
• Overall management of warehouses’ activities; plan routes and process deliveries.
• Develop a productive, stress-free and profitable working environment for employees.
• Supervise, coach and train warehouse workforce.
• Create and implement logistics principles, policies and processes across the organisation to improve operational and financial performance.
• Address operational issues and concerns in a timely manner.
• Oversee operational cost, and in charge of closing of the daily delivery reports.
• Assist in interviewing, recruiting, training, performance evaluation, promotion and termination undertakings.
• In charge of attendance and schedule appointments to riders and driver’s delivery schedules and making sure that there is standby whenever deemed necessary.
• Perform routine inspection and evaluation on the driver’s and rider’s delivery schedules.
• Liaising and negotiating with all business clientele.
• Weekly meetings and prepare reports to Operation's Manager.

Requirements:

• Bachelor Degree in Logistics and Transport Management.
• At least 5 years experience in Logistics & Transports Industry.
• Able to commit time in this role.
• Require to standby 24/7 after working hours for unforeseen circumstance.
• Require to work over weekend/PH/after office hours.
• Overtime is a must, need to work over midnight if required.
• Valid Singapore Class 3 Driving License.

Interested candidate please forward your CV to:

[email protected]

(Only shortlisted candiate will be notify)

Job Title: Field Service Engineer (ID6030)
Location: Kaki Bukit
Working Hours: Mon to Fri 8:30am-5pm
Salary: $2600 - $3000


Job Description:
• To attend weekly meeting and presentation
• To write technical report
• To handle specific jigs during service jobs
• Assist senior colleagues to perform higher-level job like robot teaching & sub-units
• To perform 24x7 standby duties based on roster
• To perform ad-hoc shift work when needed when required.
• To perform ad-hoc delivery work

Requirement:
• Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience
• Cleanroom working experience preferable but not a must
• Machine setup/installation/modification/servicing/trouble shooting/repair
• Willing to travel occasionally
• Able to work irregular hours when required
• Demonstrate ability to work effectively with team members and customers
• Excellent troubleshooting and repair skills
• Require good communication skills, documentation and customer service skills
• Fresh graduates are welcome

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

JOB SUMMARY

The Loyalty Manager is responsible for recognition and engagement of our most valuable Marriott Bonvoy Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Marriott Bonvoy Elite members' journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Marriott Bonvoy Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Marriott Bonvoy Elite benefits program. He/she is also responsible for managing the Loyalty Operations department.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Hospitality, Business Administration, or related major; 2 years’ experience in loyalty/guest relations/guest recognition or related professional area.

OR

• 4-year degree from an accredited university in Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Our Marriott Bonvoy Loyalty Program

• Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program.
• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.
• Adjusts Elite Member status when necessary according to established guidelines.
• Partners with Head Connector to update, appoint and activate connector team on property.
• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.
• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.
• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.

Maintaining Elite Appreciation, Guest Services and Front Desk Goals

• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite members, and redemption stay members on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Assists with energy conservation efforts by monitoring compliance during property tours.

Providing Exceptional Marriott Bonvoy and Property Operations Support

• Provides services that go above and beyond in order to promote Elite and redemption stay members satisfaction and retention.
• Sets a positive example for guest relations.
• Helps employees to provide excellent customer service.
• Assists in coaching and providing feedback to associates.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to Elite and redemption stay members as requested.
• Interacts with Elite and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.
• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.
• Maintains complete knowledge of all hotel and departmental policies and procedures.
• Monitors security of public areas of the hotel.
• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.

Leading the Team and Conducting Human Resource Activities

• Provides guidance and direction to subordinates.
• Assists as needed in the interviewing and hiring of other team members.
• Monitors effectiveness of departmental staffing guide.
• Provides training, development, professional discipline, and positive support for all employees within the department.
• Administers performance evaluations for all employees within the department.
• Facilitates departmental strategic planning meetings.
• Direct the performance of staff and follow up with coaching and guidance to praise or make corrections

Mon – Friday 8.30am – 6pm

Job Responsibilities

• Support Factory Manager in daily production activities in internal and external communications
• Negotiating renewal/new of factory related service contracts
• To monitor and management of quality of service of appointed service providers / contractors
• Purchasing, processing and ensure the purchased item is follow up and delivered in time
• Records maintenance

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

• Nearest MRT: Downtown MRT
• Working hours: 730am to 5pm / 9am to 630pm / 12pm to 930pm (rotating shift)
• Working days: 5 days including weekends

Job Description:

• Provide assistance at entry points while maintaining a sophisticated presence in customer-centric areas.
• Deliver swift, personalized service to create unforgettable experiences, attentively noting and acting upon individual preferences.
• Address tenant concerns promptly, utilizing feedback to enhance overall satisfaction.
• Share local insights to meet customer requests, including information on events, attractions, and dining options.
• Establish rapid yet robust relationships with customers/tenants of diverse backgrounds, meeting their unique cultural needs adeptly.
• Tailor service experiences specifically for C-Suite or equivalent customers/tenants.
• Be adaptable to support in other ad-hoc duties as needed.

Requirements

• Minimum O' level , with customer service experience
• Experienced in handle difficult situations / clients
• Willing to work on weekends & public holidays when required
• Able to start immediately or within short notice

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie
Registration Number: R1548888
EA License Number: 10C3804
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

JOB SUMMARY:

Responsible for all the hotel’s food and beverage business activities such as sales, customer services, promotions, etc ensuring that the budgets (i.e. the revenue and profit) and customer satisfaction are met, the latter via high quality and consistent food standards and services.

RESPONSIBILITIES:

• To prepare the hotel’s annual F&B budget and submit to management and secure its approval. The annual budget should include manpower requirement, capital, operating expenses, etc. On budget’s approval, the incumbent rolls out the plan and sets monthly targets for the respective outlet managers.
• To plan and direct the F&B outlet’s activities in the hotel and ensure that each outlet’s activities are supportive of the others and in agreement with the hotel’s F&B plan.
• To develop, in conjunction with outlet managers, a range of F&B products and services that promotes the respective outlets’ strengths and appeals with their clientele.
• To closely monitor the performance of each outlet and assist and guide the outlet managers to achieve the set financial targets. In conjunction with the outlet manager, the incumbent strategies and implements appropriate actions to bring the outlet’s results to the budgeted numbers.
• To monitor the expenditures of all outlets and assist the outlet managers in the management of cost.
• To direct all the daily F&B activities of the hotel focusing on manpower issues (such as recruitment, selection and retention of F&B staff, performance reviews, etc), service quality and food standards.
• To ensure that all staff are properly trained for the tasks they are performing, in particular the departmental SOP training for the junior ranks. Training is to ensure that the staff are able to deliver high standard of customer services and those with higher potential should be identified for development purposes thereby providing the career enhancement for better and more capable staff.
• To conduct performance review of department staff and provide honest feedback on their respective performance, the aim being to guide and improve performance where there is shortfall in performance and reinforce and performance if performance has reached an acceptable level of competency.
• To ensure that all outlets maintain high quality and consistently high food and service standards which meet the hotel guests’ expectations thereby promoting good patronage and repeat business from the hotel’s clients.
• Perform any other duties as assigned by management.

JOB REQUIREMENTS:

• Excellent knowledge of F&B business particularly in a hospitality setup.
• Management and leadership experience in team or group environment in hospitality industry
• High level of interpersonal and communications skills.

Our client is a well-established MNC, one of the leading players in the Manufacturing sector. Due to their current expansion plan, they are looking for a Service Technician to join their team, in hopes of developing the current high performing team. They are located in the Islandwide.

Responsibilities:

• Stay updated on product details and technical insights through training materials and service manuals.
• Maintain a well-stocked service van with necessary spare parts for prompt and effective on-site resolutions.
• Assess product faults accurately to identify repair causes and estimated costs for customers.
• Conduct repairs, ensuring comprehensive testing for a quality resolution on the first visit.
• Execute product installations and changeovers when required.
• Any ad-hoc jobs as assigned.

Requirements:

• Minimum NITEC of Electrical/Mechanical or any relevant engineering studies.
• Minimum 2 years’ relevant working experience
• Possess Class 3 driving license

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: Chye Seng Huat Hardware and PPP Coffee(Funan) are not a halal-certified establishment.

Job Descriptions:

• Specialty coffee brewing skills
• Cashiering duties
• To perform ad hoc runner/barback/host duties when required
• Daily operations
• Proper maintenance and care for all coffee equipment – includes thorough daily cleaning, after peak hours, as well as maintaining a clean work area throughout the day
• Good understanding of the various types of coffee range
• Ordering and managing inventory
• Beverage creation/preparation
• Managing internal and external events
• Supervisory and people skills

Job Requirements:

• Customer service attitude
• Able to multitask and enjoy working in a fast-paced environment
• Able to work independently and in a team with a good learning attitude
• Availability to work on weekends and holidays
• Experience in coffee making is ideal, although not mandatory
• Work locations: Chye Seng Huat Hardware (Lavender) / PPP Coffee Funan (City Hall)
• 6-days work week

Additional Employee Benefits:

• Up to 19 Days Annual Leave + Birthday Leave
• Staff Meal provided upon completion of a shift
• Free non-alcoholic beverages
• Staff discounts
• Complimentary monthly movie tickets
• Medical and grooming benefits

Responsibilities:

• Contributing to customer satisfaction by planning and executing service work according to customer order and expectation.
• Performing field service tasks, identifying technical problems and making analysis through remote or on-site activity in service categories and products for which they are certified to perform.
• Preparing material lists needed for service activity and ensures that all materials, parts and equipment are available and at the appropriate quality for service activities.
• Preparing all documents and customer reports to be signed by the customer representative. utilize all relevant tools.
• Troubleshooting equipment/process failures and requesting proactive corrective actions and making recommendations to avoid repeating the problem in the future.
• Planning and executing work on a first-time right approach with customers, and ensures the job is done on time and on quality.
• Providing technical guidance to associates. Acting as trainer when needed, for field service associates and customers.
• Applying safety rules and safe practices as well as environmental responsibilities. Reporting unsafe practices and incidents.

Requirements:

• Bachelor’s Degree or Diploma in Electrical.
• Minimum 3 years in Electrical Engineering, especially in Un-interrupted Power Supply (UPS) field.
• A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines.
• A collaborative, solution-focused approach and strong written and spoken communication skills.

The Equities Operations team is part of the wider global Corporate Operations Group and supports the Equities trading business in Macquarie Capital. The team is responsible for handling post-trade life cycle controls for equities trading in global markets including trade allocation, booking, settlement, funding, reconciliation, and client management.

This is a 12-month contract.

At Macquarie, we are working to create lasting value for our communities, our clients, and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes.

What role will you play?

You will be part of the Equities Operations team based in Singapore and will assume a key role supporting Macquarie Capital trading in local Singapore and regional Asian markets, supporting the Asia equities and equity derivatives businesses. You will have close interaction with the trading desks, international and onshore Singapore clients, custodian banks, external brokers, and exchange to manage pre-matching and settlement of client trading. You will also be responsible for helping drive efficiencies and process enhancements in the day-day process and support change initiatives as a subject matter expert.

What you offer

• 2 years’ experience in handling post trade equities operations ideally in a settlement’s capacity.
• Strong understanding of control and risk frameworks within banking operations.
• Experience in Asian market is an advantage.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

Benefits

Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include:

• Hybrid and flexible working arrangements
• One wellbeing leave day per year
• Up to 20 weeks parental leave for primary carers
• Paid volunteer leave and donation matching
• Other benefits to support your physical, mental and financial wellbeing
• Access a wide range of learning and development opportunities

About the Corporate Operations Group

In our Corporate Operations Group, you will work at the heart of Macquarie. Join a collaborative team who accelerate digitalisation, sustainability and social impact for the benefit of our people, customers, shareholders and communities. Our teams include technology, digital transformation and data, operations, human resources, business services, corporate strategy and solutions and the Macquarie Group Foundation.

Our commitment to Diversity, Equity and Inclusion

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.

If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.

About The Company

We are partnering with a tier 1 bank's business banking space that helps clients unlock the potential of their business with a variety of loan options and credit facilities. As part of their continuous growth, they are looking to expand their team of business development manager.

About The Job
As a Cash RM, your job scope would include account opening for corporate clients and cross-selling of business banking products to new and existing clients.

About The Manager/team

You will be a part of a dynamic team and work alongside self-motivated team members. Structured training will be provided.

Skills And Experience Required

An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and at least 2 year of experience in business banking/client acquisition.

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

· The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

· He/She establishes, implements and manages projects to meet operational objectives.

· He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

· He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

· In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

· He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

· As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

· He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Procurement

• Manage procurement processes, including record keeping and ensure compliance to organisation’s policies and processes.
• Ensure budget holders provide procurement plans in a timely manner and work closely with them to plan and initiate procurement.
• Ensure that procurement needs for the team and payment for invoices are properly carried out and processed respectively according to CMSG’s procedures and guidelines.
• Conduct reviews, recommend and implement KPIs, SOPs, etc to improve work efficiency and effectiveness to achieve better procurement outcome, contract management and corporate governance
• Manage and coordinate internal and external audits to ensure timely response to the auditor and follow-up by the team.

Office Management

• Update and maintain latest HR/ Admin policies and processes.
• Manage and process onboarding/outboarding of staff/ interns.
• Coordinate with the parent company on admin matters where necessary.
• Manage and track all purchases to meet timeline and operational needs.
• Manage and oversee all contracts in the organisation.
• Maintain office records, including timely disposal of old documents according to guidelines.

Asset Management

• Monitor office stocks, assets and work with Finance Manager to conduct inventory count on an annual basis.
• Manage assets register by tagging all assets.
• Regular review of asset disposal and submit recommendations for disposal in a timely manner.

Requirements

• Preferably at least 3 years of relevant experience in procurement and office admin.
• Working experience in public sector and charities would be advantageous.
• Preferably with working knowledge of accounting software in Xero and MS Office applications.

· Experience in managing retail outlets/convenience store

· Organize all store operations

· Able to liaise with suppliers/manage internal and external stakeholders

· Handle e-commerce duties

· Keeping records of customer feedback

· Promote in-store promotional events or displays

· Familiar with market trends to determine the need for improvement

· Display strong interpersonal skills for enhancement of customer relationships and customer satisfaction

· Ensure marketing materials are prepared according to the approved specification requirements.

· Ensure Internal and External Communications system are in place and carried out professionally

· Experience in F&B is an added advantage

· Possess strong leadership qualities

· Customer service oriented with a passion in retail

JOB DESCRIPTION & RESPONSIBILITIES

An Assistant project manager/Project coordinator oversees different initiatives or projects of a business, monitors their progress and completion, and ensures that they meet the expectations of the clients.

• Project planning, risk management, and supporting of project coordination.
• Reporting on the schedule progress, project budget, spending and milestone.
• Schedule and take lead of meeting or scrum, recording meeting minutes and follow up.
• Proficiency in Microsoft Office and project management software.
• Multitask, oversee several projects, time management, dependable, good communicator, and able to identify the gaps/issues and fix the gaps/issues.
• PMP certification is a plus.
• Knowledge of IT field is a plus

JOB REQUIREMENTS

• Degree/Diploma holder in Information Technology, Computer Science or related field;
• At least 2 years of experience in Project Management & proficient in MS Project;
• Ability to lead project teams of various sizes and see them through to completion.
• Sound communication and negotiation skills.
• Understanding of formal project management methodologies.

REQUIRED SKILL-SET

• Team player attitude with good inter-personal and client management skills;

· Decisive with the ability to multi-task

· Knowledge of IT Fields such as IT systems, infrastructure, and virtualization is a plus.

· PMP certification is a plus.

· Overseas travelling may be needed and regional experience with SEA countries is a plus.

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

§ Expected salary

§ Notice period

§ Project portfolio

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 1 year experience as Business Development Manager

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

• Working days: Mon-Fri (Office Hour)
• Location: Harbourfront
• Benefits: AWS + VB

The Job :

• Lead, manage and coach the Asia Pacific team of customer service personnel in Asia Pacific region.

• Develop customer service policy and procedures.

• Establish and monitor meaningful service metrics.

• Audit customer service procedures and trends and determine system improvements.

• Manage the Order to Cash process for various product lines.

• Drive business simplification to increase productivity and reduce cost.

• Manage manpower requirement and grow the team to support business growth.

• Work with various stakeholders on inbound and outbound logistics.

• Answer customers’ questions, resolve problems, and maintain customer satisfaction by providing problem-solving solution.

• Attend to service-related customer feedback. Timely investigate root causes of non-conformance incidents and recommend preventive actions.

• Liaise with banks, foreign consulates, statutory boards, and external parties as necessary on trade financing and documentation issues.

• Undertakes ad-hoc projects.

Qualifications/Experience:

• A degree in business, industrial engineering or a related field.

• Minimum 10 years’ work experience in customer service, material management or business planning area, preferably in a chemical company.

• Minimum 5 years’ experience in managing or supervising people.

• Ability to communicate effectively, make sound decisions and lead by example.

• Possess in-depth knowledge of Order to Cash, Shipping and Trade Financing processes.

• Proficiency in Microsoft Office and SAP

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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