Total 28 Senior Executive support advisor job vacancies in Toa Payoh

Details:

• General secretarial and clerical functions relating in particular to Conveyancing works.
• Maintenance of files and records.
• Render any clerical and secretarial assistance as and when or where the company requires.

Requirements:

• No experience is welcome to apply.
• Good communication skills, enthusiasm, and a positive and energetic attitude.
• Proficient in Microsoft Office Applications.
• Willing to work in a fast-paced environment.
• Good Organization skills and the ability to work independently.

We offer attractive salaries, good teams and a good environment to work in.

Kindly write in your full resume and expected remuneration to HR at [email protected]

Only candidates who have been shortlisted for interviews will be contacted via email.

Mon - Fri 10am - 6pm

Premium Furniture Company

Proficient with AutoCAD

Responsibilities

• Provide expert advice to clients on product offerings, answering questions and assisting with custom furniture layouts using AutoCAD as needed.
• Manage the end-to-end order process, coordinating with production and logistics, and ensuring accuracy in customized designs.
• Support the sales team by preparing and interpreting technical drawings or layouts in AutoCAD, aiding in presentations to clients for custom furniture solutions.
• Assist clients in visualizing how pieces fit within spaces by creating layout proposals or adjustments in AutoCAD, offering a tailored customer experience.
• Handle quotations, invoices, and custom design requests, ensuring alignment with AutoCAD drawings and production feasibility.

Requirements

• Min Diploma in business or related field.
• Background in furniture, interior design, or related fields, with proven AutoCAD experience to handle custom designs or space planning.
• Proficiency in discussing technical details with clients and sales teams, and in translating customer needs into precise AutoCAD layouts.
• Ability to manage design specifications accurately, ensuring seamless order processing and fulfillment.

Interested candidates may click the apply button. Please be informed that only shortlisted candidates will be notified.

Company: Nala Employment Pte Ltd | License No: 16C8302
Contact Person: Tan Zhi Ning
Registration No: R23116671

• Manage and configure IT systems (e.g., Active Directory, servers, backup, video/audio systems).
• Maintain network devices (firewalls, routers, VPNs, wireless).
• Ensure system backups and recovery plans are in place.
• Work with vendors to meet Service Level Agreements (SLAs).
• Create and update technical documentation.
• Provide IT support to local and overseas users.
• Source products and vendors for projects.
• Offer L1/L2 support and lead/support projects.

Job Requirements:

• Diploma/Degree in IT or Computer Science, or CCNA certification.
• At least 1 year of relevant experience.
• Knowledge of WAN, LAN, VPN, and network devices.
• Experience with Microsoft Server, Microsoft 365, and Google Suite.
• Familiar with TCP/IP, DNS, DHCP, and Firewalls.
• Understanding of CyberSecurity and PDPA.
• Bonus: Experience with Veeam, VMware, UNIX/Linux, or API/Database management.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

• Singaporeans Only
• AWS + Incentives Bonus
• 14 Days Leave
• Insurance + Medical + Dental
• Gross Pay inclusive of Monthly Incentives and depending on experience

Roles & Responsibilities

Working location: Lavender

Salary Range: $3,000 - $4,500 inclusive of allowances and incentives plus year-end bonus

Job Scope:

• Attend to customers’ on their enquiries and arrange the funeral service and follow-ups.

• Explain religious rituals and rites for different dialects.

• Work as team player with other colleague

• Serve customers with courteous manner.

• Provide proactive customer outreach.

• Other ad hoc duties as required.

Requirements:

• ‘N’ Level and above.

• Good command of English & Mandarin (read, write & speak to serve Chinese speaking customers).

• Pleasant personality, customer oriented, independent, proactive and self-motivated.

• Min 1-2 years in service industry. On job training will be provided.

• Able to work on rotation shifts and weekends/ Public Holidays.

• Experience in Microsoft Office.

• Able to maintain confidentiality on sensitive information.

• Possession of valid class 3/3A driving licence is an advantage.

Responsibilities:-

• Respond inquiries via phone, email or in person
• Coordinate with internal secretarial teams to deliver client services, eg: assist in client due diligence
• Ad-hoc administration in other work areas as and when required/necessary

Requirements:-

• 'O' level, NiTEC, Diploma, Business Admin or equivalent
• Fresh graduates will be considered for junior position
• At least 3 years of relevant work experience
• Good oral and written communications in English are essentials
• Independent, multi-tasking, good personality with positive attitude

About Us: Teo Express is an established employment agency in Singapore, specializing in high-quality and trusted services through migrant domestic helpers. We have more than 7 years of experience and have served more than 1,000 families in Singapore.

With a new generation of management, we are embarking on an emboldened mission is to provide care that makes all other work possible. Join our growing team and help us serve even more families!

Your Role:

• Engage: Connect with employers to understand their needs for domestic helpers.
• Profile-matching: Screen and match domestic helpers based on their skills and experiences
• Documentation & Customer Care: Prepare necessary documents, provide continuous support, and mediate between employers and helpers.

Who We’re Looking For:

• Strong communication skills (oral and written)
• Customer-focused with empathy
• Team player and adaptable
• Tech-savvy
• Candidates willing to obtain the CEI certification (sponsorship and training will be available)

Why Join Us:

• Competitive salary with Commission, AWS, and Performance Bonus
• Flexible work benefits, such as work from home and flexi-time arrangements
• 10 Days Annual Leave per year
• Growth opportunities and professional development at a fast growing company
• Supportive and collaborative team environment

Ready to Apply? Submit your resume if you meet the requirements.

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.

Real Centre Network is an Approved Course Provider (ACP) by Council of Estate Agency(CEA) . We have a opening for Part-Time Admin Support Executive. Singaporeans and PRs with Diploma certificate are welcome to apply.

Job Scope

· Understand and ensure compliance with course enrolment requirements.

· Handle calls and enquiries related to courses promptly, providing accurate and timely information.

· Assist with course registration processes.

· Support participants with any course-related queries or assistance.

weekdays 6pm - 10pm, or Sat 9am to 6pm

Job Description

To assist in managing company’s IT Infrastructure & Services, Enforcement of IT Security, Implementation of IT Project as well as System Development, Support and Maintenance

Responsibilities:

• Assist the IT Manager

• Conduct sessions with business users to gather requirements

• Liaise between different business stakeholders to ensure smooth operations, support and delivery of IT services.

• Document detailed business requirements and obtain sign-off

• Perform testing and end user training

• Maintain documentation for all hardware, software

• Follow up on problem tickets, following change management instructions and escalating problem to the appropriate groups define in the operation guidelines.

• Any other duties that may be assigned from time to time

• Provide onsite support at client's premise, remote support by phone & email, and standby support.

• Software Programming, Installation and configuration

• Handling clients/ end-users IT related requests

• Troubleshoot hardware & software issues

• Users profile administration

• Interface with other maintenance vendors

Provide application support

1. Assist IT Manager for the ERP implementation
2. Preferred Background / Skill Sets

• Candidate must possess at least a Bachelor Degree /Post Graduate Diploma in Computer Science / Information Technology or equivalent.

• At least 2 years of hands-on experience in applicationsupport and troubleshooting on Windows OS platform in both servers and desktop.

• Strong analytical and solid troubleshooting skills to quickly identify problems and implement solutions.

• Prefer Application Support and programming experience is preferred

• Provide helpdesk support and troubleshooting both onsite and online.

• Good interpersonal and communications skills, both oral and written, and positive attitude

Skillset(s) Requirement:

· Required Knowledge: Software Development / Application Support

· Required skills: MS SQL, VB.NET, EXCEL Micro VBA

· Full stack developer capability / Application Support / ERP Implementation

Job Description

• Answer the incoming phone enquiries.
• Provide course consultation and ensure proper follow-up.
• Handle and resolve general feedback and complaints.
• Perform general administrative duties, such as data entry and filing.
• Processing of new student registration and payment.
• Provide administrative support to trainer and learners, such as preparation of materials for classes.
• Oversee daily operations of the classess.
• Manage office supplies, equipment, and inventory levels.
• Work with business partner to develop and manage class schedules.
• Organize room/location assignments and ensure proper classroom allocation.
• Assist in ad-hoc matters when necessary.

Requirements

• Skilled in office software applications (e.g., Microsoft Office Suite, Google Workspace).
• Minimum O Level or a related field.
• At least 2 years of experience in an administrative or office management role, preferably in an educational or enrichment centre setting.

About Us: Teo Express is an established employment agency in Singapore, specializing in high-quality and trusted services through foreign domestic helpers. We have more than 7 years of experience and have served more than 1,000 families in Singapore.

With a new generation of management, we are embarking on an emboldened mission is to provide care that makes all other work possible. Join our growing team and help us serve even more families!

Your Role:

• Engage: Connect with employers to understand their needs for domestic helpers.
• Profile-matching: Screen and match domestic helpers based on their skills and experiences
• Documentation & Customer Care: Prepare necessary documents, provide continuous support, and mediate between employers and helpers.

Who We’re Looking For:

• Strong communication skills (oral and written)
• Customer-focused with empathy
• Team player and adaptable
• Tech-savvy
• Candidates willing to obtain the CEI certification (sponsorship and training will be available)

Why Join Us:

• Competitive salary with Commission, AWS, and performance bonus
• Flexible work benefits, such as work from home and flexi-time arrangements
• 10 Days Annual Leave per year
• Growth opportunities and professional development at a fast growing company
• Supportive and collaborative team environment

Ready to Apply? Submit your resume if you meet the requirements.

Job Title: Part Time Admin Executive

Real Centre Network is an Approved Course Provider (ACP) by Council of Estate Agency(CEA) . We have a opening for Part-Time Admin Executive. Singaporeans and PRs with Diploma certificate are welcome to apply.

Job Scope

• Understand the requirements for course enrolment

• Handle calls and enquiries pertaining to courses promptly by providing accurate and

timing information

• Assist with course registration

• Assist participants pertaining to the course

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.

Responsibilities

• Install and configure computer hardware, operating systems and applications, networks, printers and others
• Monitor and maintain computer systems and networks including planning and undertaking scheduled maintenance upgrades
• Troubleshoot system and network problems
• Diagnose and solve hardware/software faults
• Provide technical support including procedural documentation to both users and MIS
• Set up new users’ accounts and profiles
• Train/educate staff of new hardware
• Assist in the compilation and maintenance of an accurate inventory of hardware and software

Requirements

• Diploma or Degree in IT or computer related field
• Knowledge in LINUX servers, MySQL, Microsoft Window Server, Active Directory, and MSSQL a MUST
• Knowledge of basic LAN/WAN networking infrastructure a MUST
• Knowledge of Backup Systems an advantage
• Knowledge of PHP programming language an advantage
• Ability to troubleshoot and resolve technical problems with minimum supervision
• Ability to perform installation, setup, configuration, migration, upgrading and maintenance of desktop PC, laptop, OS, software and related peripherals
• Ability to work independently and be a team player
• Possess excellent interpersonal, communication and analytical skills in both English and Mandarin an advantage

Please send in your resume with current and expected salary to

http://cloud.careers.easb.edu.sg/

Only short-listed candidates will be notified.

Roles & Responsibilities

You are to assist Sales Director in day to day business in sales.

Basic + Commission and Other Allowances and/or Incentives

• The candidate must possess a strong customer service background and experience
• Good convincing skills - Able to assist in soliciting new clients and referrals
• Enjoy sales and building relationships
• The candidate should possess a dynamic personality, be out-spoken and positive working attitude
• Shoulder heavy responsibility since young (student leader, or worked for own school fees, etc)
• Quick in reading situations, efficient in executing tasks

Requirements

• At least 3 - 5 years of related experience
• Proven experience in sales and customer service
• The ability to work in a fast-paced environment
• Excellent problem solving skills
• High school diploma, ITE Nitec or High Nitec or any degree (with work related experience)

Sales Support Executive (Interior Design)

About Us
We are all about embracing the new. If you are looking for a fun and dynamic career, if you are passionate and love a fun-filled work environment, if you embrace challenges and are always thinking on your feet, then you’re the one we are looking for.

Why Join Us?
Now, we are going to tell you why you should be a part of this ever-growing company. Some of the perks include an easily accessible office, flexible working hours, tons of retail, furniture and F&B discounts, as well as a fun and dynamic working culture that redefine a 9-6 job.

Key Responsibilities

• Work closely with the Sales Director and Sales Manager in managing local and overseas projects as well as other administrative matters.
• Responsible for preparing costing and/or quotations.
• Attend in sales enquiries and prepare sales proposals.
• Generate sales order and tax invoice.
• Manage customers’ orders via Navision ERP system.
• Prepare proposals and tender submissions.
• To do colour scheme confirmation.
• To take off quantity of tender layouts.
• Placing order for mock-ups and/or projects.
• Preparing mock-ups and proposal slides.
• Responsible for overseeing and handling the arrangement of delivery and setting up of mock up at site.

Skills and Qualifications

• Bachelors / Diploma in Business or a related field preferred
• Possess AutoCAD knowledge is a must
• Able to perform 3D drawings and rendering will be an added advantage

• Analyse and resolve technical issues related to cyber security, providing clear communication and effective solutions.
• Maintain standards and controls to ensure data protection
• Provide expert technical consulting and advice to clients on cyber security best practices and system improvements.
• Develop and maintain strong relationships with clients, ensuring their security needs are met and exceeded.
• Respond promptly to customer enquiries and fault resolution requests, ensuring minimal disruption to their operations.
• Engage in complex technical problem solving across multiple technologies, including but not limited to, network security, endpoint protection, and threat detection systems.
• Establish and maintain corporate information security policies, standards, guidelines, baselines, and practices to protect the integrity and confidentiality of information.
• Proactively identify compliance-related issues to mitigate security risks, addressing gaps in control design and effectiveness, while seeking continuous improvement opportunities.

Sales Support Executive

About Us
We are all about embracing the new. If you are looking for a fun and dynamic career, if you are passionate and love a fun-filled work environment, if you embrace challenges and are always thinking on your feet, then you’re the one we are looking for.

Why Join Us?
Now, we are going to tell you why you should be a part of this ever-growing company. Some of the perks include an easily accessible office, flexible working hours, tons of retail, furniture and F&B discounts, as well as a fun and dynamic working culture that redefine a 9-6 job.

Key Responsibilities

• Work closely with the Sales Director and Sales Manager in managing local and overseas projects as well as other administrative matters.
• Responsible for preparing costing and/or quotations.
• Attend in sales enquiries and prepare sales proposals.
• Generate sales order and tax invoice.
• Manage customers’ orders via Navision ERP system.
• Prepare proposals and tender submissions.
• To do colour scheme confirmation.
• To take off quantity of tender layouts.
• Placing order for mock-ups and/or projects.
• Preparing mock-ups and proposal slides.
• Responsible for overseeing and handling the arrangement of delivery and setting up of mock up at site.

Skills and Qualifications

• Bachelors / Diploma in Business or a related field preferred
• Possess Autocad knowledge is a must
• Able to perform 3D drawings and rendering will be an added advantage

We are seeking an enthusiastic and fresh Business Support Executive to join our organization and play a key strategic role in driving our business operations and ensuring organizational growth and success. The ideal candidate will be a front facing candidate that is highly teachable and open to new experiences.

Key Responsibilities:

1. Develop and implement strategic plans to drive business growth and expansion.

2. Oversee and optimize key operational processes to ensure efficiency and effectiveness.

3. Collaborate with executive team members to align business strategies and goals.

4. Identify and capitalize on business opportunities to enhance competitiveness and market presence.

5. Join cross-functional teams to achieve performance targets and deliver results.

6. Monitor and analyze business metrics and KPIs to measure performance and drive continuous improvement.

7. Manage and allocate resources effectively to support business operations and initiatives.

8. Build and maintain relationships with key stakeholders, partners, and clients to foster business growth.

9. Stay abreast of industry trends and developments to guide strategic decision-making.

10. Ensure compliance with regulatory requirements and ethical standards in all business activities.

Qualifications:

1. Proven experience as a Business support executive or similar executive role.

2. Strong strategic planning and business development skills.

3. Coachability and drive to succeed

4. Demonstrated success in driving business growth and operational excellence.

5. Excellent communication, negotiation, and interpersonal skills.

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of Easmed’s philosophy to build value and trust to our Customers and Partners, in addition in collaborating with international medical device brands including Stryker, Lumenis, Cook Medical and Resmed, we have also established our very own Easmed Academy, a training arm of the business, to raise the educational value to our customers and partners.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.

Job Summary

The purpose of the position is to improve and support products within Video Solutions in Cartrack. The role requires the incumbent to fully understand Video products, their functionality, and processes. This includes the (linux based) server and database setup, the camera hardware, firmware and, to a limited extent the product front end/website functionality.

The incumbent will be expected to liaise with various teams, locally and internationally - development, sales and support to ensure the current products function as expected while identifying gaps in the current offering.

The incumbent will deal with local and international suppliers to integrate, support and improve existing products. New products will be evaluated and business cases for their integration, and the coordination of integration will be required.

Responsibility

● Product Development

o Collect data from stakeholders and collate product requirements

o Prioritize requirements and manage development backlog

o Review and investigate feasibility of new products

o Follow documentation best practice

● Global Support

o Assist with rollout of new video products globally.

o Assist with testing and integration of new video products and features globally.

o Train and assist global teams to allow them to fully utilize and support clients on the Video products.

o Assist staff with escalated calls and queries that relate to Video Solutions.

o Communicate new features or products to staff and ensure thorough coaching that they are competent to assist clients.

● Technical Assistance

o Investigate returned/faulty devices to find root-cause, identify trends and improve.

Requirements

● Relevant Qualification / Certificate in a technical field (BTech Mechatronics, Electronic/Industrial/Computer Engineering or similar)

● 5 years’ experience in development/technical role

● Programming experience (Essential)

● Understanding of Electronic Principles (Essential)

● Understanding of Systems Engineering process (Advantageous)

● Knowledge of Camera Systems (Advantageous)

● Good communication skills

● Strong analytical and problem-solving ability

● High level of attention to detail

● Driver’s License

ob Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree, preferably in engineering background
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management
• Candidates without experience are welcome to apply

Responsibilities:

• Serve as the primary point of contact for customers, ensuring prompt resolution of issues and taking proactive steps for effective account management.
• Build good rapport with customers and relevant departments.
• Assist in the bidding process to secure successful RFQ outcomes with clients and offer guidance to departments on revenue maximisation within the business strategy.
• Global coordination across different countries, leading business reviews to meet KPIs and enhance customer satisfaction.
• Take a proactive approach to troubleshoot issues and provide guidance to the global operations team.
• Escalate and resolve customer concerns within specified timelines.
• Participate in various customer-related activities such as sales, customer service, billing, legal matters, operations, and pricing.
• Regularly update Standard Operating Procedures (SOPs) and share best practices with team members.
• Identify vendors for cost reduction initiatives and provide operational advice to meet customer needs.
• Support the strategy team in organizing internal meetings and conferences related to the freight forwarding customer base.

Requirements:

• Min. 1-2 years of experience in Freight Forwarding and/or Logistics is a must.
• GCE 'O' Level and above
• Possess good communication skills and stakeholder management
• Good proficiency in Microsoft Office
• Highly adaptable and ability to work under pressure in a fast-paced environment

For interested candidates, please click the 'APPLY NOW' button or email your resume to [email protected]. We regret that only shortlisted applicants will be notified.

Rapid Recruitment Asia Pte Ltd | EA Licence No.: 16C8261

EA Personnel Name: Tan Jessie

EA Personnel Reg. No: R1879285

About the Team

TOFFS Technologies operates a highly distributed advanced web performance, mobile performance, cloud security and media delivery solutions in Asia. As the industry leader in Asia, we offer significant growth opportunities and dynamic, highly scalable compensation packages.

We are looking for driven team players keen to develop a career in the growing network and cyber security space to join our Support team offering 24/7 technical support to our customers.

Job Responsibilities

1. Primary responsible to man Toffs 24/7 channels (duty phone, hotline and email) on allocated shift work schedule (2 shifts AM/PM & 3 to 4 days work week)

2. Monitor active channels /dashboard for abnormal events

3. Log cases into tracking system and act according to Standard Operating Procedures [SOP]

4. Escalate case if cannot be resolved by SOP

5. Generate routine periodic reports and checklist

6. Meet defined service level agreements regarding response time and customer notification

7. Other tasks instructed by Senior Support Executive

Requirements

1. Must be proficient in English (written & spoken)
2. Preferably work experience in a technology company

3. Willing to work on shift schedule
4. Possess basic customer service interaction skills
5. Possess basic knowledge of MS Office/ Google Office Suite
6. Team player and willing to learn & share skills and knowledge
7. Preference for IT Certificate/ Diploma
8. Male Singaporeans would need to have completed or be exempted from NS

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist and support Sales team activities on administration of purchase orders and invoices.
• Preparation of related administrative paper documentation.
• Liaise with clients and suppliers on logistic and delivery arrangements.
• Responsible for client's inquiries and quotations.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Attend to general enquiries over the phone and email, gathering and evaluating feedback from customers.
• Supporting Event team in organisation of sales events.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Undertake any other ad-hoc projects/duties assigned

• Bachelor's Degree in Business Administration or related field.
• Minimum 2 years of sales support experience.
• Strong organization, time management skills and ability to work with senior internal stakeholders.
• Interpersonal skills, confident personality, high level of enthusiasm.
• New office is set to relocate to Expo in Q2/Q3 2024.