Total 341 Manager support advisor job vacancies in Singapore

- Provide investigation support, track and monitor of reported customer issues escalated from frontliners.

- Ensure reported issues are resolved timely, and any critical issues are timely escalated /communicated to stakeholders.

- Work closely with front-office and technology team to provide detailed customer issue and information to assist them with timely investigation, impact assessment, resolution, and root cause analysis (RCA).

- Initiate periodic meeting with technology and product partners to review and follow up on all open production tickets relating to digital channel services.

- Collaborate with cross functional technology & product partners to help speed up resolution of complex issues.

- Collaborate with journey owners to resolve identified customer journey gaps.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Embark on a Career That Impacts Lives

Doesn't matter if you are fresh to the industry, seeking a dynamic role in a fast-growing field or already in the Financial Advisory industry? Join as a Financial Advisor, where flexibility, entrepreneurial spirit, and unlimited earning potential converge. All we need is your energy and we will sculpt you into a success, not just using old methods, but also innovative methodologies. #WorkSmartNotHard

Key Responsibilities:

- Assess and craft financial strategies to meet clients' goals.

- Guide clients on retirement, education, and investment planning.

- Client Relationship Management.

- Interpret financial summaries and projections.

- Grow and maintain a strong client base.

Benefits & Rewards:

- Sign-On Bonus: S$500 upon career kick-off.

- Tailored Training: Gain essential certifications and skills with ongoing support.

- Funding Programme: Corporate financing for the first 24 months of your career.

- Attractive Rewards: Incentive trips and a 'work hard, play hard' ethos.

- Flexible Income Structure: Uncapped earnings through commissions, incentives, and bonuses.

Qualifications:

- Polytechnic diploma, JC cert, or degree in any field.

- Results-driven, motivated by performance rewards.

- Strong interpersonal skills with a passion for financial empowerment.

- Ideal for Career-Switchers / Fresh Entry / Less Than 2 Years of Experience within Financial Advisory Industry.

Entrepreneurial Experience: Learn to grow your own business.

Mentorship: Guided by successful mentors, who have strong teamwork and responsible ethos. #NoManLeftBehind

Join us to build a fulfilling career and make a meaningful impact. Apply now and start shaping your future!

Product Specialist, FX Direct Dealing - Trade and Execution Support (Manager)

General Description

The candidate is expected to support the execution service of FX cash and derivatives to BOS clients [Direct Dealing Client (DDC) including Independent Asset Managers (IAM)]. The candidate is also required to provide professional institutional level trade ideas and market updates to such pool of clientele.

Main Duties

Candidate’s key roles and responsibilities are:

• Contribute to the team revenue target and Year on Year revenue growth.
• Support Simulation and margining information to IAM’s.
• Provide Trade support to dealers by booking executed deals.
• Liaise with other stakeholders like Middle office, Front Office and Dealers to perform day end reconciliation.
• Ensure clear understanding of Order handling process and margining rule at product and portfolio level.
• Accurate and prompt execution of FX and derivatives products in fast-moving markets.
• Address and resolve dealing / product related queries and issues of both internal/external clients.
• Ensure high standards of service and stay risk conscious in execution.
• Continuously enhancing workflows to achieve the organization goals of efficiency gains and risk reduction.
• Ensure compliance with regulatory and internal compliance policies as applicable.
• Adherence to BOS dealing procedures.
• Actively participate in any ad hoc projects
• Coverage of different shift timing that is outside the day shift hours when team is short-handed

Back-up function for Capital Market’s multi-assets:

• In event where cross-teams coverage is required carry out timely execution and advisory for multi-assets outside primary function (where Capital Market covers FX, Equity Cash, Bonds and Derivatives)

Qualifications

Work Experience Requirements

• Minimum 2 to 3 years of experience in a similar role
• Strong learning acumen
• Strong communication, interpersonal skills and strong team-player.
• High professionalism and energy level, able to engage and build relationships with various stakeholders.
• Self – driven, motivated and committed to service excellence.

Education Requirements

• Hold a bachelor’s degree or equivalent.
• Preferably hold FMRP, CACS 1 & 2, RES12B (RES1B + RES2B), CM-CMP (CM-EIP + CM-SIP)

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Job Description & Requirements

Overview:

We are seeking an experienced IT Support Manager to join our Desktop Support team. This role is crucial in ensuring the smooth operation of our IT infrastructure and desktop technologies. The IT Support Manager will work closely with IT design teams, Service Desk teams, and other departments to manage core infrastructure, support desktop environments, and oversee hardware asset management. The role also involves managing the IT stockroom inventory to maintain adequate stock for base operations.

Responsibilities:

• Desktop Support: Provide primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams.
• On-Call Support: Serve as the point of contact for all site-based IT requirements on a 24x7 basis, including handling off-hours emergency issues as required.
• Technical Troubleshooting: Perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally.
• Process Consistency: Ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment.
• Collaboration: Work closely with Application and System Services team leads and managers to follow and execute directives.
• Knowledge Management: Document recurring issues in the Knowledge Base and maintain detailed records of case status, tasks, and work completed in the ITSM system.
• Incident Management: Follow the company’s critical incident process to manage and resolve issues efficiently.
• Staging Tasks: Perform basic staging tasks such as assembling computer components, imaging/copying hard drives, asset tagging, and repackaging equipment.
• Inventory Management: Work with Field Service/Project teams to ensure proper equipment allocation for work orders and maintain inventory controls over tools.
• Reporting: Provide reports supporting asset inventory using Excel and other tables as needed. Gather data and analyze activities that impact the value, cost, and risk of asset life cycles.
• Application Support: Provide support for business applications and ensure a smooth user experience.

Required Qualifications:

• Education: Bachelor’s degree in IT or Computer Science is preferred.

Preferred Qualifications:

• Certifications: Support certifications such as Microsoft Certified Professional or Microsoft Certified Technology Specialist are highly desired.

Technical Expertise:

• Operating Systems: Minimum of 5 years of experience in advanced troubleshooting of Windows 10 Operating System, including proficiency in using the Windows registry.
• Software Support: Advanced troubleshooting skills for Microsoft Office Suite (2010/2016).
• Hardware Troubleshooting: Ability to distinguish and troubleshoot hardware vs. software issues.
• Mac Support: General knowledge and troubleshooting experience with Mac systems.
• Networking: General knowledge and troubleshooting skills in networking.
• Mobile Management: Experience with Microsoft Intune, Mobile Device Management, and Mobile Web Apps (iOS, etc.).
• Active Directory: Experience with Active Directory Administration and Infrastructure Design.
• Cloud Services: Knowledge of Office 365, Microsoft Teams, and Azure Multi-Factor Authentication (MFA) troubleshooting.
• Desktop Imaging: Proficient in desktop imaging processes.
• Customer Service: Strong customer service skills with a focus on delivering exceptional support.

Job Description & Requirements

Overview:

We are seeking an experienced IT Support Manager to join our Desktop Support team. This role is crucial in ensuring the smooth operation of our IT infrastructure and desktop technologies. The IT Support Manager will work closely with IT design teams, Service Desk teams, and other departments to manage core infrastructure, support desktop environments, and oversee hardware asset management. The role also involves managing the IT stockroom inventory to maintain adequate stock for base operations.

Responsibilities:

• Desktop Support: Provide primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams.
• On-Call Support: Serve as the point of contact for all site-based IT requirements on a 24x7 basis, including handling off-hours emergency issues as required.
• Technical Troubleshooting: Perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally.
• Process Consistency: Ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment.
• Collaboration: Work closely with Application and System Services team leads and managers to follow and execute directives.
• Knowledge Management: Document recurring issues in the Knowledge Base and maintain detailed records of case status, tasks, and work completed in the ITSM system.
• Incident Management: Follow the company’s critical incident process to manage and resolve issues efficiently.
• Staging Tasks: Perform basic staging tasks such as assembling computer components, imaging/copying hard drives, asset tagging, and repackaging equipment.
• Inventory Management: Work with Field Service/Project teams to ensure proper equipment allocation for work orders and maintain inventory controls over tools.
• Reporting: Provide reports supporting asset inventory using Excel and other tables as needed. Gather data and analyze activities that impact the value, cost, and risk of asset life cycles.
• Application Support: Provide support for business applications and ensure a smooth user experience.

Required Qualifications:

• Education: Bachelor’s degree in IT or Computer Science is preferred.

Preferred Qualifications:

• Certifications: Support certifications such as Microsoft Certified Professional or Microsoft Certified Technology Specialist are highly desired.

Technical Expertise:

• Operating Systems: Minimum of 5 years of experience in advanced troubleshooting of Windows 10 Operating System, including proficiency in using the Windows registry.
• Software Support: Advanced troubleshooting skills for Microsoft Office Suite (2010/2016).
• Hardware Troubleshooting: Ability to distinguish and troubleshoot hardware vs. software issues.
• Mac Support: General knowledge and troubleshooting experience with Mac systems.
• Networking: General knowledge and troubleshooting skills in networking.
• Mobile Management: Experience with Microsoft Intune, Mobile Device Management, and Mobile Web Apps (iOS, etc.).
• Active Directory: Experience with Active Directory Administration and Infrastructure Design.
• Cloud Services: Knowledge of Office 365, Microsoft Teams, and Azure Multi-Factor Authentication (MFA) troubleshooting.
• Desktop Imaging: Proficient in desktop imaging processes.
• Customer Service: Strong customer service skills with a focus on delivering exceptional support.

A UK MNC in manufacturing and aviation, located in the North-East area, is inviting available candidate to join its team as a Sales Support Manager. You are to manage the Sales Support Department and manage the sales support staff and to overseas the smooth running of the daily operations of the department.

Job Responsibilities:

· You are to manages the department and the daily operations of the sales support staff

· To oversees the resource allocation and workflow of order processing and RFQ response

· To handles and resolves customer requests and issues in a timely manner

· Analyse sales support metrics to track performance and areas for improvement

· To work closely with sales team and other departments to enhance business performance

· To review and implement strategies to improve sales support process and procedures

· Secondary duties include jointly with the Operations Lead to overseeing the Procurement and Logistics functions in the company.

Job Requirements:

· A Diploma / Degree in Marketing, Management, or any related field

· Relevant experience in sales support and leading team

· Good verbal and written communication skills

· Positive attitude and adaptable to changes

We invite you to be part of our growing team. Submit your resume in MS Word format to [email protected]. Or alternatively, you can contact myself at 6385 6696 for more details.

Lim Swee Kim | Director | CEI Reg. No.: R1103707 | Tel No.: 6385 6696

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

• Position : Sales Support Manager - Up to $5,200 - Seletar
• Location : Seletar
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 6.00PM
• Salary (commensurate with experience): Up to $5,200 + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Aerospace

Responsibilities:

• Manages the daily operations of the local and remote sale support staff
• Oversees the resource allocation and workflow of order processing and RFQ response
• Handles and resolves customer requests and issues in a timely manner
• Analyse sales support metrics to track performance and areas for improvement
• Work closely with sales team and other departments to enhance business performance
• Review and implement strategies to improve sales support process and procedures
• Jointly overseeing the Procurement and Logistics functions with the Operations Lead
• Any other ad-hoc duties required

Requirements:

• Minimum Diploma Qualifications
• Relevant experience in sales support and leading team
• Proficient in Microsoft Office
• Bilingual in English & Mandarin to liaise with Chinese associates who can only speak mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Monday to Friday; office hours
• Conducive work environment
• Location: Seletar Aerospace

An established MNC in the Aerospace industry is seeking for a suitable and passionate candidate to join the team!

Job Responsibilities:

• Lead daily operations and manage the team of sales support executives by coaching, mentoring and providing guidance
• Manage and resolve customers’ requests and issues in a timely manner
• Work closely with sales team and other departments to resolve any operation issues and ensure on time delivery
• Track and analyse sales support metrics to enhance performance and areas for improvements
• Implement strategies to improve sales support process and procedures
• Work closely with the Operations Lead to oversee the procurement and logistics function
• Other relevant duties as required

Job Requirements:

• Minimum Diploma in Marketing/ Business/ Supply Chain or Equivalent
• Minimum 5 years of relevant experience with 2 years of supervisory experience
• Proficient in MS Office
• Good interpersonal and communication skills
• Candidates who are on short notice will be advantageous

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

Division Manager

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

• We are looking for enthusiastic individuals who are highly self-motivated
• Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages, etc) during your assigned shift to a consistently high standard.
• Learn and be competent in both service and kitchen staff duties.
• Assists with food preparation and cooking duties
• Be familiar with basic work of server and help them to meet the needs of customers
• Always serve customers in a courteous and professional manner at all times
• Flexible and able to go beyond the line of duty in order to maximise customers’ satisfaction and meet customers’ needs
• Always ensure that the dishes are properly planned, prepared and stored to guarantee quality at all times
• Always maintain hygiene, sanitary & cleanliness standards while assisting to enforce security and safety measures at all times
• Always maintain critical standard: holding times, service speed and quality, raw and furnished product quality at all times
• Maintain a high standard of personal hygiene, appearance and deportment at all times
• Perform any ad-hoc duties as required by the Shop Manager

The Manager, Technical Advisor is requested to work closely with the Project Manager of the Banyan Project to give the technical instruction and direction for the progress, schedule and work quality of Commissioning Work for MHI scope of supply in a safe, efficient and professional manner.

He/she is also responsible advising on the construction technology of the main equipment (Gas turbine, steam turbine, generator, heat recovery steam generator and auxiliary equipment) supply by Mitsubishi Heavy Industries (MHI) of the Banyan 600MW Advanced Gas Turbine Cogeneration Combined Cycle Plant.

Location: Jurong Island

Job responsibility

Construction Site

• Technical advice on the construction technology for Advanced Gas Turbine Cogeneration Combined Cycle Plant.
• Progress report to MHI head office in Japan
• Site coordination meeting with client and consortium partner
• Providing technical instruction and direction for the progress, schedule and work quality of Commissioning Work for MHI scope of supply in a safe, efficient and professional manner
• Representative among MHI’s Technical advisor.
• Main window of MHI’s site contact interface between consortium partner, client and MHI.
• Review and comment to records and certificates prepared by consortium partner.
• Attend site coordination meeting with client and consortium partner.
• Administrative function of MHI’s Technical advisors.

Job Requirement

• More than 15 years of experience in construction of Gas Turbine Combined Cycle power plant.
• Advanced knowledge of equipment installation, piping work and electrical instrumentation work for Gas Turbine Combined Cycle power plant.
• Advanced knowledge of gas turbine, steam turbine, generator, heat recovery steam generator and auxiliary equipment.
• Work experience at construction sites.

Join Us as a Head of our Robot Support Team at LionsBot: Be a Pioneer in the Robotic Revolution!

Are you ready to be a game-changer in the cutting-edge world of Industry 4.0? At LionsBot, we're shaking up the traditional cleaning sector with our awesome robotic solutions, tackling manpower shortages head-on. Our innovative bots are already cleaning up in 30 countries around the globe!

At LionsBot, we live and breathe excellence and creativity. Our vibrant, fast-paced environment is like a 'Band of Brothers' where everyone is united by a shared Unicorn goal. If you're ready to embark on a remarkable journey and be part of a team that's making waves, read on!

Responsibilities:

• Responsible for the management and construction of the global after-sales service network outside Singapore
• Build the service support teams across Europe, Asia and USA to support our partners with quick on-site support to resolve major issues and important trails and demonstrations
• Lead the international Robot Support Team (RST) team to carry out the training on product repair, maintenance, technical upgrade and software version iteration for all LionsBot products to the partners
• Lead the team to collect after-sales problems, suggestions to improve products, customer satisfaction assessment, etc., to give feedback to the R&D department for product updates and future iterations.
• Managing the schedule and deployment of RST engineers to customer sites globally for after-sales support
• Responsible for the establishment of training and deployment SOPs for RST engineers and customers’ technicians
• Collaborate with sales team to devise suitable strategies for robot trials at potential customer sites globally

Requirements

• Bachelor's degree in Engineering, Robotics, or a related field
• 5+ years of experience in robotics service, maintenance, or a similar role
• Strong leadership and project management skills
• Technical proficiency in robotic systems and troubleshooting
• Excellent problem-solving and communication skills
• Able to work in a fast-paced environment

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Consumer & Community Banking (CCB) Technology, Mission Control Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Owns and drives incident management bridge calls and chats with production management, application development, infrastructure teams, and senior leadership with the purpose of remediating impacting incidents

• Establishes strong command and control of an incident, establishing clear accountability/ownership and methodical evaluation of complex issue scenarios

• Adheres to critical process and procedure, and appropriate escalations in support of production incidents

• Applies technical/environmental knowledge and experience to develop and drive appropriate tasks, forming paths to resolution

• Distributes clear and concise communications, summarizing incidents and the business/customer experience to a wide group of technical and non-technical audiences

• Supports follow-the-sun model and partners with global Major Incident Management (MIM) team. This role is based in Singapore with a 12hours shift pattern, from 7:30 am to 07:30 pm Singapore time

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science/Information Systems/Engineering or related disciplines

• Minimum 3 years of experience in Incident Management, IT Service Delivery, IT Service Desk, IT Operations in an enterprise scale environment

• Strong ability to think and act independently to resolve production issues, and act with sense of urgency and agility

• Advanced analytical skills and displays history of achieving goals in a high-performance environment

• Ability to multitask in a fast-paced environment utilizing multiple tools

• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Preferred qualifications, capabilities, and skills

• Knowledge of ServiceNow, JIRA, AWS Cloud, Kubernetes and monitoring tools (Splunk, Dynatrace, etc)

• Preferred ITIL certified, Certified Scrum Master (CSM) or Professional Scrum Master (PSM)

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=eec034a9aec81d190b3f6d2c9f2c2087

What’s the job?

The Finance & Business Support Manager provides management with timely financial analysis for effective decision-making, prepares all statutory and management requirements of InterContinental Hotels Group and Owners and performs professional accounting duties to maintain control over expenses, income, assets and liability of the hotel to ensure the security of the assets of the company in a centralized accounting environment.

Your day-to-day

Financial Returns:

• Work with superior in the preparation and management of the department’s budget.
• Co-ordinate the preparation of the departmental annual budget.
• Monitor and control departmental cost on an ongoing basis to ensure performance against budget.
• Assist in the preparation of the hotel strategic plan, goals program, and Budget.
• Ensure an up-to-date cash flow projection is maintained and maximizes cash flow performance of the hotel through controls on inventory, credit and collection, disbursement, deposits and remittances. Ensure excess cash is managed to maximize earning potential.
• Prepare outlooks for forthcoming months and forecasts for the remainder of the year.
• Analyse monthly financial accounts and provide financial information to management.
• Ensure all accounts are reconciled on monthly basis, review and approve those reconciliations.
• Prepare monthly bank and inventory reconciliations.
• Prepare monthly/quarterly GST.
• Evaluate existing internal control measures that apply to accounting procedures and computer systems as per IHG Policies and Procedures.
• Employ adequate internal control procedures to ensure correct authorization for payment procedures.
• Manage internal and external audits when they occur and work towards a successful audit result as prescribed by IHG.
• Prepare monthly position of actual results against budget, analyse results and recommend to General Manager measures required to meet budget.
• Responsible for month end closing including the IHG and owner reporting package.
• Liaise with owner office, internal and external auditors.
• Coordinate and administer CSA.
• Ensure payments are made to IHG (All Fees and billings) as fast as possible.
• Manage work flows of the Finance department.
• Ensure proper update of contract, License, CAPEX, Fixed Asset Disposal Form and Carpark etc. timely and accurately.
• Provide safekeeping, including proper storage and access for all contracts, leases and other financial records.
• Recommend and maintain appropriate list of delegation of authority for hotel management.
• Daily banking activities including opening, counting and closing.
• Ensure all receipts for the shift are properly recorded, balanced and deposited in the hotel’s drop-safe (daily cash-drop sheet to be duly completed).
• Prepare daily general cashier summary and ensure amount is deposited into the bank balance with the collections.
• Analyse and investigate overages and shortages from cashiers, prepare overages and shortages summary, balance monthly for submission.
• Escalate cashiering problems, cashier’s overages, shortages and reconcile discrepancies, if any.
• Monitor hotel exchange rates and adjust as necessary in PMS.
• Ensure all necessary documents are attached and process petty cash reimbursement as required and reconcile on a weekly basis/when required.
• Report directly to and communicate with the General Manager on all matters pertaining to accounting and financial controls.

People:

• Supervise, direct and manage Finance staff and outsourced accounting team (BSC team, India) for accurate maintenance of accounting books and timely reporting.
• Cooperate, coordinate and communicate with other departments on accounting related and internal control matters.
• Work with superior on manpower planning and management needs.
• Interact, as required, with individuals outside the hotel including hotel’s bank, tax auditors and other hotels and IHG corporate offices.
• Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members.
• Provide mentoring, coaching and regular feedback to help manage conflict, improve team members’ performance and recognise good performance.
• Ensure training needs analysis of Finance staff is carried out and training programmes are designed and implemented to meet needs.

Guest Experience:

• Share information with others readily to help everyone work better together for the internal and external guests.
• Build and maintain positive relationships with all internal customers and guests to exceed their needs.
• Take action to address these needs to exceed their expectations.

Responsible Business:

• Ensure compliance to the IHG policies, procedures and statutory requirement.
• Maintain accounting controls by preparing and recommending policies and procedures to improve the work flows in Finance department.
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.

What we need from you

• Minimum Diploma in Finance, Business Management or equivalent.
• 2 years’ related experience in the same role, or an equivalent combination of education and experience
• Great communication skills
• A positive and keen to learn attitude.
• Must be proficient in written and spoken English and with good communication skills.

My client is seeking individuals who excel at navigating complex IT landscapes, particularly within the Finance sector. If you are passionate about driving meaningful change and possess strong analytical and problem-solving skills, we encourage you to apply for this opportunity. Candidates must have Oracle Fusion Cloud or Onestream experience.

Key Responsibilities:

Application Support:

• Provide support for Core Finance Applications, including OneStream XF and Finance Data Warehouse.
• Troubleshoot and resolve issues with existing custom reports and integrations.
• Lead discussions and workshops to gather information for new requirements, including reports and integrations.
• Document user requirements into functional and technical specifications.
• Develop and enhance reports and integrations for finance applications.
• Prepare and execute functional testing scenarios, unit tests, and system integration tests.
• Conduct user training and manage user testing.
• Prepare migration and deployment documentation; participate in CAB and release management processes.

Group Liaison:

• Facilitate and lead discussions with Product and IT owners for all group-owned applications.
• Address end-to-end questions and facilitate technical discussions with stakeholders.
• Ensure all changes to finance applications align with group design principles, liaising with Enterprise IT for necessary approvals.
• Participate in group-wide finance application upgrades, ensuring no loss of functionality or service degradation.

Project Management:

• Contribute to project management processes, including status reporting, risk management, issue resolution, change management, and compliance management.

Domain-Specific Skills:

• Minimum 3 years of experience as a Techno-Functional Consultant with OneStream XF and at least 5 years with leading EPM tools such as Anaplan, Jedox, Oracle EPM, etc.
• Strong understanding of EPM planning, budgeting, allocations, consolidation, and MI reporting processes.
• Working knowledge of accounting and chart of accounts.
• Proficiency in MS-SQL and experience with enterprise visualization tools like Power BI.

If you are keen send your updated resume to me at [email protected]

Location: Outram Park

Duration: 3 months (extendable)

Salary: $18.50 Per Hour

Working Hours: Monday - Thursday: 8:30am - 6:00pm, Friday: 8:30am – 5:30pm

Key Responsibilities:

• Support the team in adhering to project timelines, including promptly addressing stakeholder inquiries.
• Organize meetings as needed, including sending invitations, preparing agendas, and compiling necessary materials.
• Help the team stay on track with project deadlines for reviewing frameworks, ensuring timely and successful completion.

Requirements:

• Singaporeans only.
• Minimum degree holder in any discipline.
• Prior working experience in healthcare/education will be advantageous.
• Proficient in MS Office applications.
• Detail-oriented and able to multi-task various projects.

Interested candidates may apply via email to [email protected] (indicating Job ID J47349 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Law XinXuan Stesha - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Context of the role:

Reporting to the Support Director, the Support Manager is responsible for executing day-to-day onboarding and

support of clients.

Key Responsibilities:

Define Company Procedures

- Own the support and incident management procedures in line with industry standards (ITIL etc)

Onboard Customers

- Complete the onboarding journey including, education, training, technical set-up, invoicing setup, etc

- Provide white glove support during key phases after Go Live to ensure a high customer experience.

- Working with the sales team, continually adapt and improve the onboarding process to maximise

customer satisfaction.

Operate the Support Desk

- Implement and oversee a 24*7 global support desk and team to resolve client issues.

- Support application troubleshooting and liaise with 3rd party solution development and hosting

providers to resolve issues.

- Collect client input on access and usage of platform features and issues to pre-empt issues and steer

development team.

- Work with your team to allocate shifts to meet SLAs

- Work with product teams to review upcoming changes and assess customer impact.

Own SLAs Customer Satisfaction

- Measure and track support SLAs and customer satisfaction

- Be empowered to drive change throughout the organisation to achieve defined goals.

Job requirements

- Minimum of 3 years in technology/software service management managing a team

- Strong technical skills (Java, Sprint, React, Azure, SQL Server)

- Individual with strong problem-solving skills and excellent customer service

- Proven ownership of processes and team management to meet SLAs

- Hands-on experience in technical support and incident management with any certifications a plus (eg

ITIL)

- An individual that has strong written and verbal communications

- A strong work ethic and ability to navigate and thrive in fast-changing environment.

- Preferably knowledge of healthcare operations

- Preferably someone that has 2 years of experience within a start-up environment.

- Preferably an individual that has some programming experience

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

We are looking for an IT Business Application Support Manager (OneStream XF) level to join our client's team. This is a 12 Month contract role to start with a potential to extend / convert based on the individual's performance and business needs.

Role Overview:

The IT Business Support role is crucial for driving and managing strategic and tactical changes within the Finance Domain. This position involves supporting, troubleshooting, enhancing, defining, managing, and implementing various financial systems and processes. The IT Business Support professional is responsible for gathering, analyzing, refining, and documenting business requirements, as well as facilitating testing and implementing necessary fixes and solutions.

Key Responsibilities:

• Deliver application support for core finance applications, including OneStream XF and Finance Data Warehouse.
• Troubleshoot and resolve issues with existing custom reports and integrations.
• Lead user discussions and workshops to gather and clarify new requirements for reports and integrations.
• Document user requirements in both functional and technical specifications.
• Enhance and/or develop reports and integrations for finance applications.
• Develop functional testing scenarios, create test scripts, and conduct unit and system integration testing.
• Provide user training and manage user testing when required.
• Prepare migration and deployment documentation and participate in CAB and release management processes.
• Facilitate and lead discussions with product and IT owners for all group-owned applications.
• Address comprehensive questions and coordinate technical discussions with product and IT owners, as well as group application support teams.
• Ensure all changes to finance applications comply with group design principles, and liaise with Enterprise IT for necessary approvals.
• Engage in the broader group efforts to upgrade finance applications while ensuring no loss of functionality or service degradation for Finance.
• Contribute to project management tasks, including status reporting, risk management, issue resolution, change management, and compliance.

Domain-Specific Attributes:

• Minimum of 3 years of hands-on experience with OneStream XF as a Techno-Functional Consultant, with a total of 5 years’ experience in leading EPM tools such as Anaplan, Jedox, Oracle EPM, etc.
• Deep understanding of EPM planning, budgeting, allocations, consolidation, and management reporting modules and processes.
• Working knowledge of accounting principles and chart of accounts.
• Strong technical skills in MS-SQL.
• Experience with enterprise visualization tools such as Power BI.
• Proven ability to collaborate effectively with business units, architectural design teams, technical teams, and service partners to prioritize and implement solutions.

Argyll Scott Consulting Pte Ltd

We are looking for an IT Application Business Support Manager - Oracle Finance Domain on a 12-month extendable contract role.

Role Overview:

The IT Business Support role is crucial for managing and executing strategic and tactical changes within the Finance Domain. This includes supporting, troubleshooting, enhancing, defining, and implementing solutions. The role involves gathering, analyzing, refining, validating, and documenting business requirements, facilitating testing, and applying fixes and improvements.

Key Responsibilities:

Application Support

• Provide support for core finance applications, including Oracle Fusion Cloud ERP (Financials) and Finance Data Warehouse.
• Troubleshoot and resolve issues with existing custom reports and integrations.
• Lead user discussions and workshops to gather information for new requirements, including reports and integrations.
• Document user requirements as functional and technical specifications.
• Enhance or develop reports and integrations for finance applications.
• Define functional testing scenarios, prepare test scripts, and conduct unit and system integration testing.
• Conduct user training and manage user acceptance testing as needed.
• Prepare migration and deployment documentation and participate in CAB and release management processes.

Group Liaison

• Lead discussions with product and IT owners for group-owned applications.
• Address end-to-end questions and facilitate technical discussions with product and IT owners, as well as group application support.
• Ensure changes to finance applications align with group design principles, and coordinate with Enterprise IT for approvals.
• Participate in group-wide updates of finance applications, ensuring no loss of functionality or service degradation.

Project Management

• Contribute to project management tasks, including status reporting, risk and issue management, and compliance.

Required Skills and Experience:

• Minimum of 6 years as a hands-on techno-functional consultant with Oracle Fusion Cloud ERP (Financials), and 8+ years of overall experience with Oracle ERP (Financials).
• In-depth knowledge of Oracle Fusion Finance modules, including tables, views, REST, and SOAP services.
• Understanding of accounting principles and chart of accounts.
• Experience with other enterprise applications such as Workday, Coupa, Concur, Cognos, and fee-billing tools.
• Strong technical skills in SQL, PL/SQL, BIP Reports, and integration tools like OIC.
• Experience with enterprise visualization tools such as Power BI and Fusion Analytics.
• Familiarity with other programming languages and report customization (BI Publisher, OTBI, Dashboards, SmartView).
• Experience in data migration using FBDI, HDL Loader, or ADFDI.
• Proven ability to collaborate with business, architectural, technical teams, and service partners to prioritize and drive implementation.
• Proficient in Oracle documentation standards.

Argyll Scott Consulting Pte Ltd

Production Support Manager (VP)

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

My Client is a leading stable firm in Singapore.

Our client is seeking a highly qualified individual for the role of IT Production Support Manager within their Information Technology Department. This important role involves overseeing IT development and support functions to ensure seamless operations within the organization.

Key Responsibilities:

• Leadership: The successful candidate will manage the production support function for the APAC region, leading both onsite and offshore teams.
• System Monitoring: They will oversee daily system health checks and ensure that applications are running smoothly with minimal disruption.
• Incident Management: The role requires responding to error alerts, investigating potential service disruptions, and coordinating with relevant teams for incident resolution and service recovery.
• Customer Service: They will lead efforts to restore services during incidents affecting customers in the region.
• Change Management: The candidate will collaborate with application leads to ensure thorough quality checks and diligence in deploying production changes.
• Continuous Improvement: They will focus on improving production estate management practices, including change, event, and incident management.
• Quality Control: The role involves ensuring that production changes meet all quality and control standards.
• DevOps Automation: The candidate will drive automation initiatives to streamline the delivery pipeline and reduce manual tasks during implementations.
• Performance Tracking: They will track and work to enhance service levels, response times, and resolution times for production support requests.
• Root Cause Analysis: The role includes collaborating with application teams to identify root causes of issues and develop preventive measures for future implementations.
• Governance and Assurance: They will work with infrastructure and IT risk teams on service governance and production quality assurance.
• Hands-On Support: The candidate is expected to be actively involved in resolving technical issues and supporting the team as needed.

Qualifications:

• Experience: The ideal candidate will have at least 12 years of IT experience, including significant roles in application development and production support, with proven leadership in managing teams both onsite and remotely.
• Service Management: Experience in IT service management, application development, and implementation is required.
• DevOps Expertise: Proficiency with DevOps tools for CI/CD pipelines and a strong understanding of applications in Linux/Unix and Windows environments are necessary.
• Banking Sector Experience: The candidate should have experience leading a production support team in a banking environment.
• Shift and Weekend Availability: Ability to organize and manage teams for shift work and provide weekend support as needed.
• Process Knowledge: Familiarity with secure production environments and relevant processes and controls is essential.
• Cloud Technologies: Experience with cloud-based technologies, particularly for banking applications, is a plus.
• Corporate Banking Insight: Knowledge of corporate banking applications for both internal and external users is beneficial.
• IT Risk Awareness: A basic understanding of IT risks, including cyber threats and vulnerabilities, is required.
• Skills: The candidate should possess strong analytical, troubleshooting, and problem-solving skills, along with excellent communication, planning, and organizational abilities. They should be self-motivated, a team player, and able to manage time effectively.
• Collaboration: Experience in working with offshore teams, infrastructure teams, and other stakeholders for solution implementation is important.

To Apply For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Exciting Career Opportunities : -

Financial Management Trainee & Financial Service Manager
Location: Singapore

Company: HSBC Life

Unlock Your Future with HSBC Life

Are you a driven individual looking to build a successful career in the financial services industry? HSBC, a global leader in banking and financial services, is searching for talented professionals to join our team as Financial Management Trainees and Financial Service Managers in Singapore. If you’re passionate about making a difference and eager to accelerate your career, this is your opportunity to shine.

Why Join Us ?

• Fast-Track Your Career: Gain unparalleled exposure to the financial services industry through our structured and immersive training program.
• Make an Impact: Work with a global brand that values innovation, integrity, and leadership. Your contributions will help shape the financial futures of individuals and businesses.
• Supportive Culture: Thrive in an environment that fosters growth, collaboration, and success. At HSBC, your ambitions are supported every step of the way.

Your Role :

1. Financial Management Trainee

• Comprehensive Training: Participate in a robust training program designed to develop your expertise in financial planning, investments, and sales strategies.
• Client-Centric Approach: Meet with clients to understand their needs and craft tailored financial plans that empower them to achieve their goals.
• Market Mastery: Build a deep understanding of financial markets and products, equipping you with the knowledge to offer sound advice.
• Relationship Building: Develop strong communication and interpersonal skills, essential for building lasting relationships with clients and stakeholders.

2. Financial Service Manager

• Leadership & Development: Lead, mentor, and grow a high-performing team of financial advisors, guiding them to exceed their targets.
• Strategic Growth: Spearhead business development initiatives that drive growth and profitability while meeting and exceeding business targets.
• Coaching for Success: Provide ongoing coaching and support to your team, ensuring consistent performance and professional development.
• Inspire & Motivate: Cultivate a positive and energetic team culture that encourages excellence, collaboration, and innovation.

What We’re Looking For :-

Financial Management Trainee:

• Diploma or Bachelor’s degree in finance, business, or a related field.
• A strong passion for financial services and a desire to build a long-term career.
• Exceptional communication skills with the ability to build rapport quickly.
• Highly motivated, with a relentless drive to succeed.

Financial Service Manager:

• Diploma or Bachelor’s degree in finance, business, or a related field.
• A minimum of 3 years of experience in financial services, with a proven track record in sales and team management.
• Strong leadership and coaching skills, with a strategic mindset.
• Excellent communication and relationship-building abilities.
• Self-motivated, with a focus on achieving results and driving growth.

What’s In It for You?

• Competitive Rewards: Attractive compensation and benefits package that recognizes and rewards your achievements.
• Career Advancement: Clear pathways for growth and promotion within HSBC, with opportunities to take on more senior roles.
• Global Exposure: Be part of a global network, gaining international insights and perspectives.
• Work-Life Balance: Enjoy a flexible and supportive work environment that values your well-being.

Ready to Propel Your Career?
Submit your resume and a compelling cover letter outlining your experience and why you’re the perfect fit for this role.

Learn More About Us:

• Website: www.alliancewithyou.sg
• Facebook: Alliance Organisation

Company Background

The Hiring Company is today a world leader in the design and construction of aircraft maintenance facilities having designed and constructed over 130 hangars worldwide over a 35-year period.

We have the in-house expertise in all disciplines required to design and build state of the art facilities with an in depth understanding of an airline/MRO’s operational requirements. These include, but are not limited to, architectural facility planning, structural engineering, civils, mechanical and electrical engineering and fire suppression. Furthermore, from being an experienced contractor we are well versed in the realities of being a ‘builder’ and not just a designer. We have a clear understanding of all related regulations and codes as well as knowledge of the latest equipment, materials and practices on the market incorporated in the most up to date aircraft maintenance facilities. Finally, we have a well-respected reputation in the industry for our ability in the value engineering and delivery of the most cost-effective facility without compromising on quality.

As part of our diversified portfolio and services, we provide complex and heavy steel structural design, supply and heavy-lift installation across ALL industries from Data Centres to Convention Centres and any large-scale facilities that require wide or column-free space.

The Role

This is a full-time on-site role for an Assistant Tender Manager or Lead Estimator in Singapore. The role involves day-to-day tasks related to managing tender submissions, estimating costs, liaising with suppliers and subcontractors, and ensuring the accuracy and competitiveness of bids. The role will extend to post contract administration, which requires working closely with our project managers on matters related to project cost monitoring, progress certification for claims and payment, variation claims and final account settlement.

Responsibilities

Tender :-

· Carry out quantity take-off for tendering of projects;

· Studying tender specifications and drawings.

· Assist with tender evaluation and preparation of tender documents for submission.

· Assist in PQM submission.

Project:-

· Assist in subcontract procurement, evaluating, negotiation, selecting competent supplier and subcontractors and to prepare for relevant contract agreement.

· Measure and determine the amounts of work done at any stage of the construction for project budget, cost control, submission to client and financial budget report.

· Check and evaluate the progress claims submitted by the sub-contractors.

· Carry out contract administration duties.

· Assist in the settlement of final accounts with client, suppliers and subcontractors.

· Location: Central (Beach Road)

· Proficiency in Estimating. Degree qualified in a relevant engineering and/or QS or business discipline or equivalent. Proven success in delivering competitive tender submissions. Commitment to a career in estimating.

Qualifications

· 7 – 10 years of Practical experience in a similar position advantageous

· Working knowledge & experience of recognised estimating software packages, with the ability to implement new and/or alternative systems. Preference will be given to candidates with CCS Candy estimating experience, Microsoft Office applications, especially Excel (and Cubicost) is an added advantage

· Estimating knowledge relating to Architectural; Civil; Structural, and MEPF (Mechanical, Electrical, Plumbing, Fire) trades

· Accurate, able to work with minimal supervision, good presentation skills, pride in their work.

· A hands-on attitude as you will be required to estimate on a diverse range of construction trades.

· Experienced in multiple contract forms including producing net cost build-ups, fixed cost, cost plus, design and build and cost reimbursable contracts.

· Identifying and quantifying risks in a tender.

· Ability to concurrently work on several activities, with good organizational skills.

· Excellent communication skills (all forms); able to translate complex situations into easily understood context, with the ability to build relationships with internal and external clients.

· Advanced skills in MS Outlook/Word/Excel.

· Ability to use Project Document Collaboration system (currently “Project Centre”).

We provide a calm environment with a culture that allows our people the flexibility to explore and create a space to efficiently carry out their work. We are result driven and believe in a work-life balanced for our employees to manage their priorities at work and at home.

Come join us in these exciting times where the industry is seeing unprecedented global demand for expansion…

Job Description & Requirements

• Overseeing daily service operations, including scheduling, dispatching technicians, and managing workloads.
• Building and maintaining strong relationships with clients, addressing their concerns, and ensuring high levels of customer satisfaction.
• Leading and developing a team of service technicians, including hiring, training, and performance management.
• Managing service contracts, renewals, and upselling additional services.
• Monitoring service department budgets, revenue, and expenses.
• Implementing and maintaining quality control standards for service delivery.
• Overseeing preventive maintenance programs and ensuring efficient repair services

Requirements:

• Min Diploma / Degree in Mechanical Engineering
• Experience in Lift /Elevator is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Support Manager Associate (Transactional)

Full-time

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

Qualifications

You have what it takes to be part of our team if you have:

• Local Polytechnic Diploma in FinTech, Banking Finance, or Software engineering or similar disciplines
• Proficient in SQL with basic knowledge of Oracle DB
• Basic knowledge of Banking Products
• Knowledge in Windows/Unix/Linux
• Strong desire to work in a fast-paced environment.
• Strong in interpersonal and communication skills and confident in relating to relevant internal and external stakeholders
• Thirst for knowledge, willingness to unlearn and relearn, Willing to undergo trainings and obtain certifications as required by the role.
• Fluent in spoken and written English

It would be a real bonus if you have:

• Knowledge/experience in scripting
• Knowledge running batch processes (control-m, Tivoli, AutoSys, Zena, Argo etc.)
• Understanding or knowledge in ITIL and SDLC
• Knowledge in any cloud technology
• Understanding of Web & Mobile Banking concepts

Only Singaporeans/ Permanent Resident is eligible to apply.

Additional information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

To apply online pls visit Avaloq career website.