Total 487 support advisor job vacancies in D10 Ardmore, Bukit Timah, Holland Road, Tanglin

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Direct contact point between workshop, customer and supplier
• Coordination between workshop and other department (i.e., Operations Dept, Rental dept & others)
• Support the workshop day-to-day operation
• Ensuring workshop operation follow the company SOP closely
• In charge of Accident claim processes
• Handle customer request and issue work order
• Handle customer feedback and coordination work
• In charge of appointment booking and scheduling of job
• Handling of incoming call and outgoing call, including email
• Carry out data entry, document filing and organization
• Managing inventory including keeping track and ordering of spare parts
• Liaising with customers, vendors, suppliers & partners
• Issuing quotation, invoice, cheque
• Collecting payment from customer
• Updating of Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems record

Requirements

• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast-paced environment
• Team player and positive working attitude
• Mon-Fri: 9.00am to 6.00pm, Alt Sat: 9.00am to 6.00pm)

ADMINISTRATIVE SUPPORT ASSISTANT

11am-8pm

Prefer female

We locate at Midview Building Bukit Batok

Job Function

Admin / Secretarial, Advertising / Media, Customer Service, Sales / Retail, Social Services

Job Description & Requirements

1. Data entry of day to day sales transaction

2. inventory tracking and management

(motorcycles and stock)

3. handle customer ( rental motorcycle)

4. *Update social media, Instagram, facebook, tik tok

5. any other adhoc request by management

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Role: IT Production Support Engineer

Job Requisition Number:JR39682

Experience: 1 – 3 Years of experience (L1/L2)

Location: Singapore

Job Objectives:

The specialized First Recovery Support IT Production Support Engineer is responsible for supporting application wellness in production systems, managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Able to work in shift-based environment, support implementations during bank’s green zone

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure the right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Location: Tuas, near Gul Circle MRT

Role Overview: Join a top-tier manufacturer of industrial power transmission components as a Shipping Executive. This role is essential in coordinating logistics and supply chain operations, managing shipping documentation, and ensuring smooth communication with freight forwarders and internal teams.

Responsibilities

• Prepare and manage import/export shipping documentation for land, air, and sea freight.
• Liaise with forwarding agents, clients, and the warehouse.
• Oversee timely delivery of goods and manage billing.
• Handle client inquiries, including shipment tracking.
• Address administrative tasks related to air and sea operations.
• Provide quotations, process sales orders, and manage invoicing.
• Generate sales reports, maintain price lists, and update the sales team.
• Collaborate with external customers, suppliers, and internal departments.

Requirements

• Diploma or higher in Logistics/Supply Chain or related field.
• Background in import and export shipping documentation 1-3 years of experience (ability to liaise with land, air, and sea freight forwarders)
• Proficiency in Mandarin (for communication with Chinese counterparts).
• Ability to commute to Gul Circle (Tuas area) long-term.
• Familiarity with international shipping regulations, customs requirements, and INCOTERMS.
• Strong organizational, multitasking, and detail-oriented skills.
• Knowledge of MS Excel, Word, Microsoft Dynamics NAV 365, and document control.
• Good customer service skills; knowledge of HS codes and Strategic Goods Control is a plus.

EA License No : 06C4642 | EA Reg No : R23118801 Grace Tam

Kindly note that only shortlisted candidates will be notified.

Job Purpose

The Officer, Digital Catalyst supports the Digital Programmatic Sales team by assisting in various sales activities and ensuring operational efficiency. This position focuses on consolidating sales numbers, preparing sales tracking reports, coordinating communications, and coordinating client engagement efforts. The primary objective is to facilitate smooth operations, enhance productivity, and contribute to achieving sales targets within the digital advertising realm.

Responsibilities

1. Consolidate sales data and prepare monthly tracking reports to monitor performance and identify trends.
2. Coordinate internal and external communications, ensuring clear and timely dissemination of information.
3. Assist in the organization of client engagement efforts, including meetings, presentations, and events.
4. Collaborate with fellow digital catalysts to support the development and execution of sales strategies.
5. Help maintain internal media advertising systems by updating records, tracking client interactions, and managing documentation.
6. Ensure operational processes are seamless by proactively addressing any issues or bottlenecks.
7. Assist in the onboarding process for new clients, providing support and ensuring smooth transitions.
8. Contribute to the preparation of sales presentations, proposals, and contracts as needed.
9. Stay updated on industry trends and best practices to enhance knowledge and skills.

Qualifications & Work Experience

• Diploma in Business Administration, Marketing, Communications, or related field preferred
• 1-3 years of experience in sales coordination or similar role, preferably in digital advertising or media preferred.
• Familiarity with sales reporting and CRM systems; experience with Salesforce is a plus.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent verbal and written communication skills, with attention to detail.
• Ability to work collaboratively in a team environment and communicate effectively with stakeholders.
• Proactive attitude with a willingness to learn and adapt in a dynamic environment.

Skills

• Proficiency in Microsoft Office suite, particularly Excel for data analysis and reporting.
• Attention to detail and accuracy in data management and reporting.
• Strong interpersonal skills with the ability to build relationships and communicate effectively.
• Problem-solving skills with a proactive approach to addressing challenges.
• Time management skills with the ability to prioritize tasks and meet deadlines.
• Adaptability and eagerness to learn about digital advertising technologies and industry trends.
• Enthusiasm for providing excellent customer service and supporting the sales team's objectives.
• If you are a results-driven individual with a passion for creative business development and media sales partnerships, we invite you to join our team and contribute to the growth and success of our organization.

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

In this role, you will be responsible for providing exceptional customer service and achieving sales targets. As a senior member of the sales team, you will also be expected to mentor client advisors to ensure the delivery of exceptional customer service and sales performance. In addition, managing and maintaining store display standards and arrangement of merchandise as well as stock/shelves replenishment according to the company’s Standard Operating Procedures.

Responsibilities:

· Handling customer enquiries on promotions and leading customer to products

· Achieving sales, delivering service and operations excellence

· Participating in stock-take

· Performing general housekeeping duties to ensure the store’s cleanliness and tidiness

· Operating cashier counter and processing sales proceeds

· Engaging in innovation and productivity initiatives for the store to drive seamless customer experience across channels

· Performing out-of-stock and overstock reviews and making reorder proposals to the Store Manager

· Handling order fulfilment processes for customers

· Manage customer enquiries on Company email

· Handle and manage delivery/ despatch

Company Background

The Hiring Company is today a world leader in the design and construction of aircraft maintenance facilities having designed and constructed over 130 hangars worldwide over a 35-year period.

We have the in-house expertise in all disciplines required to design and build state of the art facilities with an in depth understanding of an airline/MRO’s operational requirements. These include, but are not limited to, architectural facility planning, structural engineering, civils, mechanical and electrical engineering and fire suppression. Furthermore, from being an experienced contractor we are well versed in the realities of being a ‘builder’ and not just a designer. We have a clear understanding of all related regulations and codes as well as knowledge of the latest equipment, materials and practices on the market incorporated in the most up to date aircraft maintenance facilities. Finally, we have a well-respected reputation in the industry for our ability in the value engineering and delivery of the most cost-effective facility without compromising on quality.

As part of our diversified portfolio and services, we provide complex and heavy steel structural design, supply and heavy-lift installation across ALL industries from Data Centres to Convention Centres and any large-scale facilities that require wide or column-free space.

The Role

We are currently looking for a QS/CE pr Snr QS/CE to join our rapidly growing team. The full-time role requires some developmental experience in budget tracking, understanding of contract terms, accounting principles, use of financial project management software (CANDY) and Industry used contract standards (e.g. FIDIC) and billing procedures;

The role will extend to post contract administration, which requires working closely with our project managers on matters related to project cost monitoring, progress certification for claims and payment, variation claims and final account settlement.

Responsibilities

Tender :-

· Carry out quantity take-off for tendering of projects;

· Studying tender specifications and drawings.

· Assist with tender evaluation and preparation of tender documents for submission.

· Assist in PQM submission.

Project:-

· Assist in subcontract procurement, evaluating, negotiation, selecting competent supplier and subcontractors and to prepare for relevant contract agreement.

· Measure and determine the amounts of work done at any stage of the construction for project budget, cost control, submission to client and financial budget report.

· Check and evaluate the progress claims submitted by the sub-contractors.

· Carry out contract administration duties.

· Assist in the settlement of final accounts with client, suppliers and subcontractors.

· Location: Central (Beach Road)

Qualifications

· 7 – 10 years of Practical experience in a similar position advantageous.

· Working knowledge & experience of recognized estimating software packages, with the ability to implement new and/or alternative systems. Preference will be given to candidates with CCS Candy estimating experience, Microsoft Office applications especially MS Excel, Bluebeam and Cubicost is an added advantage

· Estimating knowledge relating to Architectural; Civil; Structural, and MEPF (Mechanical, Electrical, Plumbing, Fire) trades

· Accurate, able to work with minimal supervision, good presentation skills, pride in their work.

· A hands-on attitude as you will be required to estimate on a diverse range of construction trades.

· Experienced in multiple contract forms including producing net cost build-ups, fixed cost, cost plus, design and build and cost reimbursable contracts.

· Identifying and quantifying risks in a tender.

· Ability to concurrently work on several activities, with good organizational skills.

· Excellent communication skills (all forms); able to translate complex situations into easily understood context, with the ability to build relationships with internal and external clients.

· Advanced skills in MS Outlook/Word/Excel.

· Ability to use Project Document Collaboration system (currently “Project Centre”).

We provide a calm environment with a culture that allows our people the flexibility to explore and create a space to efficiently carry out their work. We are result driven and believe in a work-life balanced for our employees to manage their priorities at work and at home.

Come join us in these exciting times where the industry is seeing unprecedented global demand for expansion…

Company Background

The Hiring Company is today a world leader in the design and construction of aircraft maintenance facilities having designed and constructed over 130 hangars worldwide over a 35-year period.

We have the in-house expertise in all disciplines required to design and build state of the art facilities with an in depth understanding of an airline/MRO’s operational requirements. These include, but are not limited to, architectural facility planning, structural engineering, civils, mechanical and electrical engineering and fire suppression. Furthermore, from being an experienced contractor we are well versed in the realities of being a ‘builder’ and not just a designer. We have a clear understanding of all related regulations and codes as well as knowledge of the latest equipment, materials and practices on the market incorporated in the most up to date aircraft maintenance facilities. Finally, we have a well-respected reputation in the industry for our ability in the value engineering and delivery of the most cost-effective facility without compromising on quality.

As part of our diversified portfolio and services, we provide complex and heavy steel structural design, supply and heavy-lift installation across ALL industries from Data Centres to Convention Centres and any large-scale facilities that require wide or column-free space.

The Role

This is a full-time on-site role for an Assistant Tender Manager or Lead Estimator in Singapore. The role involves day-to-day tasks related to managing tender submissions, estimating costs, liaising with suppliers and subcontractors, and ensuring the accuracy and competitiveness of bids. The role will extend to post contract administration, which requires working closely with our project managers on matters related to project cost monitoring, progress certification for claims and payment, variation claims and final account settlement.

Responsibilities

Tender :-

· Carry out quantity take-off for tendering of projects;

· Studying tender specifications and drawings.

· Assist with tender evaluation and preparation of tender documents for submission.

· Assist in PQM submission.

Project:-

· Assist in subcontract procurement, evaluating, negotiation, selecting competent supplier and subcontractors and to prepare for relevant contract agreement.

· Measure and determine the amounts of work done at any stage of the construction for project budget, cost control, submission to client and financial budget report.

· Check and evaluate the progress claims submitted by the sub-contractors.

· Carry out contract administration duties.

· Assist in the settlement of final accounts with client, suppliers and subcontractors.

· Location: Central (Beach Road)

· Proficiency in Estimating. Degree qualified in a relevant engineering and/or QS or business discipline or equivalent. Proven success in delivering competitive tender submissions. Commitment to a career in estimating.

Qualifications

· 7 – 10 years of Practical experience in a similar position advantageous

· Working knowledge & experience of recognised estimating software packages, with the ability to implement new and/or alternative systems. Preference will be given to candidates with CCS Candy estimating experience, Microsoft Office applications, especially Excel (and Cubicost) is an added advantage

· Estimating knowledge relating to Architectural; Civil; Structural, and MEPF (Mechanical, Electrical, Plumbing, Fire) trades

· Accurate, able to work with minimal supervision, good presentation skills, pride in their work.

· A hands-on attitude as you will be required to estimate on a diverse range of construction trades.

· Experienced in multiple contract forms including producing net cost build-ups, fixed cost, cost plus, design and build and cost reimbursable contracts.

· Identifying and quantifying risks in a tender.

· Ability to concurrently work on several activities, with good organizational skills.

· Excellent communication skills (all forms); able to translate complex situations into easily understood context, with the ability to build relationships with internal and external clients.

· Advanced skills in MS Outlook/Word/Excel.

· Ability to use Project Document Collaboration system (currently “Project Centre”).

We provide a calm environment with a culture that allows our people the flexibility to explore and create a space to efficiently carry out their work. We are result driven and believe in a work-life balanced for our employees to manage their priorities at work and at home.

Come join us in these exciting times where the industry is seeing unprecedented global demand for expansion…

Job Description

As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. Your role will encompass remote and onsite support, configuring services on various platforms, and ensuring system reliability and performance. You will troubleshoot issues at the L1 and L2 levels and work towards becoming a Subject Matter Expert (SME) in your field.

Key Responsibilities:

• Technical Support & Maintenance:

o Provide hardware/software support and implement technology at the operating system level across server and network areas.

o Troubleshoot, diagnose, and resolve system issues, including RHEL systems and container technologies such as OpenShift.

• System Administration:

o Implement, administer, and troubleshoot RHEL systems.

o Keep operating systems, databases, and software updates current across all servers.

o Maintain operational and configuration documents up to date.

• Performance & Reliability:

o Develop innovative solutions to enhance system performance and reliability.

o Perform periodic performance reporting and conduct regular system audits to identify areas for improvement.

o Perform disaster recovery operations when required.

• Security & Compliance:

o Review security vulnerability reports and remediate issues.

o Support and administer systems in line with IT security policies.

• Collaboration & Innovation:

o Collaborate with cross-functional teams to implement new technologies.

o Actively participate in team discussions and provide solutions to work-related problems.

o Stay up to date with industry trends and advancements in IT infrastructure.

o Provide training and support to end-users as needed.

o Quickly learn new or unfamiliar technology and products using documentation and internet resources.

• Skills:

o Advanced proficiency in IT Infrastructure Operations.

o Strong understanding of server architectures, server operating systems, and infrastructure event management.

o Ability to work independently and as part of a team.

o Automation and database skills are an advantage.

Job Description:

• Review, sort and compile documents, for scanning and physical filing.
• Responding to requests from authorised parties and executing tasks as required.
• Maintain a filing system and ensure the protection of confidential customer information.
• Familiarity with using basic office equipment (photocopy machine, facsimile machine, etc.)
• Complete additional assigned tasks as and when required.

Requirements:

• Excellent attention to detail and meticulous work execution.
• Ability to perform repetitive tasks with a high degree of accuracy.
• Ability to work within time constraints.
• Ability to multitask effectively and be adaptive to work demands.
• Strong written and verbal communication skills.
• Able to work independently with minimal supervision.

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Role: IT Production Support Engineer

Job Requisition Number:JR39682

Experience: 1 – 3 Years of experience (L1/L2)

Location: Singapore

Job Objectives:

The specialized First Recovery Support IT Production Support Engineer is responsible for supporting application wellness in production systems, managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Able to work in shift-based environment, support implementations during bank’s green zone

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure the right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Description

· Investigating and resolving production issues related to Oracle Tuxedo middleware platform

· Troubleshooting technical issues reported by customers

· Developing scripts for verifying the correct operation of integrations

· Performing data imports/exports and maintenance of third-party integrations

· Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic

· Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance

· Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration

· Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations

· Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements

· Conducting performance tuning and optimization of Oracle Tuxedo applications

· Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development

· Providing technical support and guidance to other team members and stakeholders

· Participating in code reviews and ensuring adherence to coding standards and software development best practices.

· Skills-Proven experience in developing distributed applications using Oracle Tuxedo middleware platform

· Strong proficiency in programming languages such as C, C++, Java, or COBOL

· Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)

· Experience in performance tuning and optimization of Oracle Tuxedo applications

· Knowledge of database systems and SQL

· Excellent problem-solving and debugging skills

· Strong communication and teamwork skills

· Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment.

Responsibilities:

• Provide primary technical assistance and support to end-users for live systems, ensuring prompt resolution of issues and minimizing downtime.
• Resolve software issues related to remote devices, servers, networks, and security systems to maintain system integrity and security.
• Maintain systems by performing routine checks, updates/patching, and configurations as required. Generate reports based on system performance and user requirements.
• Assist users with technical inquiries, troubleshoot problems, and escalate unresolved issues to higher levels of support or relevant teams.
• Support users with login issues, password resets, and access-related queries to ensure smooth and secure access to systems and resources.
• Collaborate effectively with internal teams and stakeholders to enhance system functionality and user experience.
• Proactively identify recurring issues and recommend improvements to prevent future problems and optimize system performance.

Requirements

• Minimum Diploma in IT or equivalent qualification
• Technical expertise in Windows Server Management/Administration, and Windows OS
• Proficiency in MS Office applications
• Experience with network and security systems is preferred.
• Excellent troubleshooting skills to diagnose and resolve technical issues efficiently.
• Ability to support technical change management processes, collaborating with internal teams and stakeholders.
• Proficiency in adhering to standard operating procedures and contributing to their development.
• Strong analytical skills to analyze and solve software problems effectively.
• Ability to collaborate effectively with other IT professionals and support teams.
• Willingness and availability to work on shifts (12 hour rotating).

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number:JR34461

Experience: 3-5 years of relevant experience (L2)

Location: Singapore

Job Objectives:

The Data Application Support team is within the Business Technology Services function, supporting the Bank’s suite of Data warehouse, ETL, BI and Big Data Application Systems. The team is responsible for the production stability of these applications and ensuring ongoing improvements in system availability, supportability & service levels over time. The successful candidate will be working with Business, Support and Development teams to ensure a high-quality service & swift resolution of issues

Key Responsibilities

· Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure

· Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool

· Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented

· Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management

· Collaborate with the development team in identifying resolutions and transitioning of releases into production environment

· Participate in BCM activities or infrastructure related upgrade

· Responsible of capacity management. To monitor & analyze current performance and capacity data and forecast the capacity required by the applications ahead

· Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements:

· Degree in computer science/engineering or related disciplines.

· Min 4 years of experience in application development and support environment in ETL, Data warehouse, and business intelligence

· Individual must have working experience in ETL, Data warehouse and various business intelligence tools on Unix/Windows platforms.

· Mandatory Technical skills: Informatica (Infra and data workflow tracing), BI Tools such as QLK, SAS, Power BI, Oracle, Unix/Linux, AS400, Control-M, Shell scripting · Knowledge of ITIL of similar framework will be advantage

· Experiences in Quantexa, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are optional and good advantageous

· Excellent communication, interpersonal and analytical skills

· Excellent knowledge of banking business data across various sectors

· Excellent & proven Incident/Problem Management and organization skills a must

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Role Overview:

As an OutSystems Support Analyst, you will be responsible for both developing and maintaining custom applications built on the OutSystems platform. Your role will encompass the entire application lifecycle, from design and development to testing, deployment, and support. You will work closely with clients and cross-functional teams to ensure the applications meet client requirements and maintain high performance and usability.

Responsibilities:

Application Development:

• Design, develop, and deploy OutSystems applications to meet client requirements.
• Collaborate with the project team to deliver applications on time and within budget.
• Perform unit testing and debugging to ensure applications are error-free.
• Participate in code reviews to maintain high code quality.
• Utilize OutSystems Forge components and follow integration patterns.

Support and Maintenance:

• Work closely with development teams during the transition phase from development to production.
• Monitor and maintain existing OutSystems applications, ensuring they meet performance, security, and scalability standards.
• Troubleshoot and resolve issues related to application functionality, performance, and user experience.
• Provide technical support to end-users to ensure applications function as expected.

Client Interaction and Requirements Gathering:

• Engage with clients to understand their business needs and technical requirements.
• Translate client requirements into technical specifications and design solutions using OutSystems.
• Provide estimates for development efforts and project timelines.

Mobile and Web Solutions:

• Develop solutions that span both mobile and web platforms using OutSystems.
• Ensure seamless integration between mobile and web components.
• Optimize applications for responsive design and cross-device compatibility.

Qualifications:

OutSystems Proficiency:

• Beginner to strong experience in OutSystems development, including creating modules, screens, and logic flows.
• Familiarity with OutSystems Forge components and integration patterns.
• Ability to troubleshoot and debug OutSystems applications effectively.

Technical Skills:

• Understanding of mobile and web application development principles.
• Knowledge of HTML, CSS, JavaScript, and RESTful APIs.

Additional Skills:

1. Beginner proficiency in Build Management, Configuration & Release Management, and Design & Build Enablement is advantageous.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Enterprise Application Support

Job Requisition Number: JR39236

Job Level: 2-5 years of relevant experience (L2/L3)

Location: Singapore

Key Skills: BMC Remedy, Control M, Shell, Unix scripting

Job Objectives:

· To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

· To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

· To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution.

Job Responsibilities

· Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space

· Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders

· Embrace standard Change Control Management practices, procedures and guidelines for application releases and roll-outs

· Participate and collaborate with the Development team in requirements gathering, clarifications, and analyse impact on issues or users’ requirements

· Assist the Development team as needed by validating fixes or enhancements to ensure problems have been adequately resolved

· Participate in annual DR/BCM activities or infrastructure-related upgrades

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

· Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

· Be the important bridge between Users and Development team and provide regular updates to all relevant parties

· Articulate and escalate the support issues with detailed investigation/ findings to the Development team if it requires any code change

· Manage and follow up on Problem tickets (those issues escalated to Development team) to make sure that they are resolved and that any implemented fixes are rolled out into Production

· Be the main gate keeper of the Production environment by adopting a proactive approach to being updated and informed on any and all upcoming Production environment changes

· Be proactive to identify any potential risk(s) in upcoming Production environment changes, and flag that to the Development team or Users

· Participate in testing to ensure that only quality defect fixes are rolled out into Production environment

· Identify areas of improvement to drive down the support volume

· Perform system monitoring and set up alerts to improve incident resolution times

· Manage incidents and collaborate with other technology teams as necessary for incident assignment and resolution, identify root cause and corrective actions, and track improvement actions until closure in compliance with the bank standards.

· Review incidents and ensure agreed Service Level Agreement (SLA) are met with various business stakeholders.

Job Requirements

· Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

· Strong analytical and good problem-solving skills

· Ability to work in a fast-paced and team-oriented environment.

· Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

Must have:

· 2 – 5 years of hands-on support experience in BMC Remedy, Control M

· Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting, Control-M

Good to Have:

· Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes preferred.

· Familiar with Geneos, Splunk, PGP, SSL

· Knowledgeable with Workday

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details.

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilites:

• Head of Regional Headquarter for Support Team (HR, ACCOUTING,FINANCE,ADMINISTRTATION,TAX, IT,Organization management) in South East & West Asia
• Leading the regional offices in South East Asia & Oceania Support Team
• Manage the key performance and risk indicators
• Manage and support projects/initiatives/enhancement requests to ensure business and operation requirements, timeline and budget are met
• Identify opportunity to improve administration operations efficiency, productivity and service quality
• Investigate any discrepancies, exceptions and non-compliance, and take prompt action for rectification of any such unusual or exceptional activities
• Ensure administration functions efficiency and manage internal controls.
• Liaise with regional offices to fulfill the regulatory, compliance and business
• Liase with Seoul Headquarter on updates and improvement for all administration functions

Requirements:

• Bachelor degree in relevant field
• Minimum 15 years of relevant experience in Marine, preferably with similar capacity for past 5 years
• Broad and extensive knowledge to address HR, Finance, Accounting, Tax , IT, organization management and local regulatory compliances
• Able to manage overseas regional organisations in South East Asia countries and solve issues arising in the respective offices
• Good understanding of Shipping and Logistic industry
• Strong leadership skill
• Self-driven, dependable and able to take on responsibilities and challenges
• Good execution skill in implementing process and system changes
• Effective communication skills with proficiency in writing and presentations
• Proficient in English and Korean (both written and spoken)
• Strong analytical, systemic and problem solving skills, and possess the ability to deep dive into issues & details
• Able to multi task and work under pressure
• Business travel within short notice

Job Purpose

This position is responsible for targeting and hunting for new business with new customers by selling

APLL’s capabilities and solutions, with a strong focus on ocean freight.

Roles & Responsibilities

• Responsible to find the right target customers in APLL’s focused industries
• Able to hunt and close ocean freight business
• Able to build up relationship with customers and dig out the opportunities fitting into APLL’s

Capabilities and competencies

• Able to understand customers supply chain, find the pain points and sell the right solutions and demonstrated value to customers
• Maintain good relationship with existing clients, continuously improve the profitability and dig out new business opportunities.
• Ensure timely and accurate reports of target accounts, opportunities and sales calls.
• Follow up A/R and ensure the timely payment from the customers
• Responsible to follow the customer qualification and on-boarding protocols, including credit setup and contract coordination for customers

Qualification

• Minimum of a Bachelors, ideally with an MBA or related advanced degree in Finance, Economics or related field
• Excellent English language skills

Requirements

• Minimum 3 years’ experience in commercial role with rick knowledge of supply chain logistics and local market practice

Skill sets

• rospecting and targeting customer in focused products
• Excellent communication and presentation skills

Analytical skills

• Understanding of operational process
• Good knowledge in both international and domestic logistics
• Established network of customer and business relationships
• Relevant work experience in a supply chain division of an MNC or 3PL
• Be able to work in complex situation and under pressure

Key Result Areas

• Meet budget goals, including overall Revenue and CM targets for specific services
• Accounts generating at least minimum corporate CM
• Meet regional AR target
• Full compliance in sales system input

1. Quotation to agent & shipper
2. Meet shipper and agents to establish good relationship
3. Manage the country agent she/he is assigned to.
4. Prepare marketing reports

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

DESKTOP SUPPORT ENGINEER (EUC), LEVEL 1

[CONTRACT: 01-AUG TILL 30-NOV 2024 (RENEWABLE)]

MORE INFORMATION:

• Company: International IT Service Provider MNC [Actual work location will be at one of their clients (end-user): Healthcare (Hospital) Organization)]
• Opportunity Nature: Contractual Employment (Renewable)
• Working Location: Healthcare (Hospital) Organization (Supporting End-Users)
• Working Days: 5 Rotating Working Days/week (including Weekends and Public Holidays)
• Working Hours: 8 AM – 5 PM/ 2 PM – 11 PM/ 11 PM – 8 AM [Cannot choose; Shifts will be rotating among team members on weekly basis]
• Benefits (on top of basic): Shift Allowances (only for Afternoon & Night shifts) + Phone Allowance (S$ 30/ Month) + Other Attractive (Pro-rated) Employee Benefits

RESPONSIBILITIES:

• Troubleshooting for IT related issues (L1, mostly) for followings:

1. Windows, Laptops, Desktops, Printers, Emails (including Outlook), MS 365, etc.
2. Network connectivity issues (including WIFI & LAN)

• Other relevant duties as assigned

REQUIREMENTS:

• Required to have minimum 6 months – 1 year (can consider internship experiences) of relevant IT Desktop Support (L1 or higher) working experiences
• Willing to take 2 vaccines [Measles (MMR) & Diphtheria (DTaP & Tdap)], if you have not taken them before within recent 10 years (can claim back the fees).

To Apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

Job Description:

- Support users in Singapore, China, Malaysia, Thailand, Korea, Japan, India and Taiwan and other locations which may requires communication in local dialects and languages other than English.

- Install and support Windows (10 onward), Microsoft 365 which include MS Office (2010 onward).

- Troubleshoot MYOB, SQL Server, WordPress, HRMS, Microsoft Report Builder, MS Access, Microsoft Dynamics 365 Business Central and CRM.

- iOS and Android devices handling (hardware & software)

- Scripting, coding, and macro programming, DOS Batch commands, visual basic, VBA, C, SQL, etc.

- Automation from point to point for efficiency and productivity using quick development and connectivity tools such as MS Access, ODBC, PowerApps, etc.

- The company belief in Work Live Balance but there is a need to be on standby during off hours and holidays for countries that are not having a holiday. Off days will be offered to staff who had to work on holidays and weekend due to any sudden events.

- The company has no work from home or work remotely arrangement at this point until a policy is ready to be adopted.

- Ready to take on new IT challenges that is outside of this JD.

Requirements:

- Certificate, Diploma or Degree in IT covering coding, and database design.

- Fresh graduates are welcome to apply (please also include internship experience – if any)

- IT Hardware and Software inclined for system integrate across hardware, systems, and platform.

- Highly curious techie who is creative in identifying problems and resolving strange issues in a proper manner for the long term.

- Ability to work under pressure when challenged by difficult users, senior and top management.

- Always maintain a high standard of conduct and service level for all users of different ages, computer literacy and background.

- Never give up and a can-do attitude to take on multiple tasks at any one time.

Job Highlights

• Attractive salary package and comprehensive benefits package
• Work in a dynamic and creative environment
• Training, mentoring and advancement in fast growing company

Job Description:

Our Inventory Support will be responsible for the store management and inventory control, which includes:

• In charge of physical inventories, stocks and warehouse storage
• Issuance of component, stocks and tools, including replenish stocks at refill station
• Receiving of stocks and containers
• Handling inter-company stock transfer, which involves consolidating stock transfer slip and recording them in system
• Arranging for rework and repacking
• Raising requisition for monthly refill station, non-standard item or any adhoc request
• Maintaining the accurate records in excel database and physical stocks
• Conducting inventory stock counts
• Ensuring all goods are stored properly and adhere to organisational standards

What will the Right Person look like?

• Candidates with no relevant experience are welcome to apply. Experience in warehouse management would be an added advantage.
• You are able to commit to work half day on Saturdays.
• You possess strong organisational skills, a proactive mindset and the ability to work collaboratively in a fast-paced environment.
• You possess basic computer skills and have a keen eye for detail.
• You demonstrate good interpersonal skills and excellent communication.
• You will subscribe to the Company’s core values of Teamwork, Integrity and Excellence.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Enterprise Application Support

Job Requisition Number: JR39236

Job Level: 2-5 years of relevant experience (L2/L3)

Location: Singapore

Key Skills: BMC Remedy, K2

Job Objectives:

· To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

· To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

· To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution.

Job Responsibilities

· Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space

· Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders

· Embrace standard Change Control Management practices, procedures and guidelines for application releases and roll-outs

· Participate and collaborate with the Development team in requirements gathering, clarifications, and analyse impact on issues or users’ requirements

· Assist the Development team as needed by validating fixes or enhancements to ensure problems have been adequately resolved

· Participate in annual DR/BCM activities or infrastructure-related upgrades

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

· Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

· Be the important bridge between Users and Development team and provide regular updates to all relevant parties

· Articulate and escalate the support issues with detailed investigation/ findings to the Development team if it requires any code change

· Manage and follow up on Problem tickets (those issues escalated to Development team) to make sure that they are resolved and that any implemented fixes are rolled out into Production

· Be the main gate keeper of the Production environment by adopting a proactive approach to being updated and informed on any and all upcoming Production environment changes

· Be proactive to identify any potential risk(s) in upcoming Production environment changes, and flag that to the Development team or Users

· Participate in testing to ensure that only quality defect fixes are rolled out into Production environment

· Identify areas of improvement to drive down the support volume

· Perform system monitoring and set up alerts to improve incident resolution times

· Manage incidents and collaborate with other technology teams as necessary for incident assignment and resolution, identify root cause and corrective actions, and track improvement actions until closure in compliance with the bank standards.

· Review incidents and ensure agreed Service Level Agreement (SLA) are met with various business stakeholders.

Job Requirements

· Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

· Strong analytical and good problem-solving skills

· Ability to work in a fast-paced and team-oriented environment.

· Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

Must have:

· 2 – 5 years of hands-on support experience in BMC Remedy, K2 software

· Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting, Control-M

Good to Have:

Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes preferred.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details.

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location