Total 8,934 Others/Any support analyst job vacancies in Singapore

Our client, an investment bank is looking for treasury operation to join the operation team.

Type: 6 months contract (outsource role)

Department

Corporate Treasury Operations is a sub division of the Operations Division. Primary objectives are to: lead the development of new payments-centric businesses, while building scale and improving agility to adapt to a rapidly changing payment landscape; act as a first line of defense for control and governance to protect firms financial assets; and incorporate differentiated client service to be best in class.

The sub division has a rare opportunity to support products and businesses ranging across existing and new business lines, multiple payment types, and multiple client types, including institutional/franchise, consumer and corporate cash management sectors. We manage a wide range of complex processes, with members developing skills and competencies around cash management (payment controls, bank account management, settlements and reconciliations, claims), change management, regulatory requirements, and industry trends.

Responsibilities

• Manage and optimize operational flows for our client sectors
• Actively assist to develop an overall payments strategy as the industry evolves alongside our business needs. The ideal individual will assist the management team to build our next generation capabilities in the payments space
• Front line interaction with a network of key vendors across cash agent banks as well as central banks.
• Ensuring accuracy and integrity of the firm’s books and records.
• Manage our daily cash payments and receipts for a particular portfolio.
• Work with internal business units to resolve cash settlement exceptions / issues.

Qualifications

• Bachelor’s degree with 2+ years of experience in financial services
• Good organization and multi-tasking skills, ability to work under pressure in a fast-paced environment while maintaining the attention to details
• Solid, detailed understanding of cash payments infrastructure such as SWIFT messages and various local clearing systems in Asia markets.
• Knowledge in the payments control functions such as sanction screening/fraud detection/AML preferred
• Leveraging this payment knowledge, to work closely with our technology and project team to assist with payment system design and re-write
• Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
• Committed, driven and self-motivated individual who constantly aim to improve the processes and enhance controls.
• Effective team-player with ability to impact and influence across organization and levels

If you are interested, kindly send your resume (in MS Word format) Erin at [email protected] stating your salary expectations & availability to take it forward.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

The role of Senior Business Analyst based in Singapore, is required to support monthly management reporting and forecasting, annual budgeting, and any other ad-hoc projects in Global Spares & Service Business Unit (GSS). In addition, this role will serve as a financial business partner to the Director of Sales & Service in Japan.

This is an individual contributor role and reports to Manager, Business Control (GSS).

Responsibilities

• Coordinate all forecast submissions for Global Spares & Service
• Consolidate and review forecast financial results of Global Spares & Service
• Work with Global Operation finance and review supplychain cost allocation
• Support budget preparation
• Support management reporting submissions to Global Spares & Service and Corporate Finance
• Business Partner to the Director Sales & Service and the Marketing manager for Japan
• Monthly forecasting and annual budgeting of Japan
• Manage month end closing activities and variance analysis for Japan
• Drive cost and efficiency improvements for Japan
• Ensure compliance on revenue recognition and with internal controls
• Warranty review and analysis
• Support financial and non-financial projects

Qualifications

• University graduate and above in Accountancy/Finance related fields
• Minimum 5 years of finance & accounting experience with a successful track record in management reporting and financial planning and analysis at regional level with experience from high-mix equipment manufacturing environment
• Flexible and able to work in fast-paced environment.
• Excellent knowledge of accounting principles eg. IFRS 15.
• Excellent presentation and communication skills both written and verbal and must be able to effectively work in a cross-functional and global environment.
• Proficient in the use of MS Office (eg. excel)
• SAP knowledge a must; with Anaplan and Power BI
• Organized, meticulous and paying attention to details
• Self-motivated and results oriented, hands on, proactive, able to prioritize to meet deadlines
• Strong analytical, problem solving, and organizational skills with strong business acumen

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team.

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the globe bring broad and unique expertise. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

With over $30Bln of ETF assets globally, Franklin Templeton is looking to expand with a newly created position – ETF Capital Markets Analyst– to join the Global ETF group based in Asia (Singapore/Hong Kong). This person will report to the Head of EMEA & ASIA ETF Capital Markets.

The ETF Capital Markets Analyst will help manage the local relationships with all liquidity providers, including Authorized Participants (APs), market makers, and broker dealers, for both primary and secondary market ETF activities in the Asia Pacific region. This individual will also work directly with both internal sales and clients to answer any of their ETF related questions.

What are the ongoing responsibilities of this position?

Relationship management & Client execution

• Supports the success of Franklins UCITS & US ETFs in the Asia pacific region. Working closely with the Global ETF capital markets team to ensure Asia pacific clients have ease of trading and execution on the primary and the secondary market by all participants
• Working closely with local Generalist sales and ETF sales specialist to help position Franklin ETFs both internally and externally
• Provides customized services to help clients have a positive experience trading, both on their purchases and sales of Franklin ETFs:
• After deciphering a client’s investment objective, advise trading strategies on the primary or secondary market, leveraging expertise of the product, markets, liquidity, and relationships with brokers/dealers
• Provide insights on competing exposure choices and trade-offs
• Articulates product knowledge beyond trading fundamentals with the ability to clearly explain product models, index methodologies, and portfolio management decisions
• Work with APs and market makers to ensure that the ETF is trading as efficiently as possible in the secondary market. The goal is to reduce total execution cost through tighter spreads, smaller premium/discounts, and increased market depth
• Train APs & market makers in all product details to allow them to accurately hedge, value and transact in Franklin ETFs
• Support sales efforts within the broker dealers (b/d) channel to ensure Franklin ETFs are top of mind for their clients who use ETFs
• Translate market trading insights and client needs into the new product process in partnership with Products, Sales, Marketing, Portfolio Management, & Model Research
• Utilize constant monitoring of flows, volumes, and market conditions to provide actionable market insights and trade ideas

Liquidity provider relationship management

• Work closely with our Global liquidity providers in the region as well as building relationships
• with local domestic brokers and potential liquidity providers to ensure efficient on-exchange and over the counter coverage of our ETFs
• Support Primary and Secondary market activity ensuring smooth creation and redemption
• activity across the range
• Monitor spreads, quotes, and trades across the range

What qualifications, skills and experience would help someone to be successful?

• Minimum 5 years of ETF capital markets industry experience
• Bachelors Degree required, MBA or advanced degree in related field preferred
• Possesses strong ETF relationships across all major liquidity providers
• Technically strong in ETF investments & trading while comfortable delivering the knowledge to clients as an institutional salesperson
• Strong understanding of equity and fixed income market structure
• Familiarity with how different clients use ETFs within their portfolio
• Exceptional ability to articulate all facets of ETF activities on behalf of investment team
• Effective relationship management skills and credibility with the investment and distribution
• teams
• Demonstrated knowledge of global capital markets and various asset classes
• Self-directed, self-motivated individual with the ability to work collaboratively in a high-performance team environment
• Ability to develop and maintain positive relationships with external industry contacts
• Ability to support business development and client retention efforts
• Demonstrated knowledge of distribution channels

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.

Learn more about the wide range of benefits we offer at Franklin Templeton.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to [email protected]. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

We regret that only short-listed candidates will be notified.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

1. Business Analyst shall:

a) Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;

b) Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;

c) Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;

d) Maintain Project Management Office, track documentation and monitoring of progress;

e) Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;

f) Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and

g) Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

2. Business Analyst shall possess the following skill sets:

a) At least 3 years of experience as Business Analyst;

b) Strong knowledge in the Software Development Life Cycle (SDLC) methodologies;

c) Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements; and

d) Experience in Cloud technologies like AWS, Azure etc. (preferred AWS).

3. Candidates possessing one or more of the following capabilities and expertise will have added advantages:

a) Cloud Certification from one or more Cloud Service Providers (preferred AWS);

b) Experience in SDLC-related projects in the past;

c) Knowledge of application security and best practices in application development standards and methodologies; and

d) Good knowledge of testing methodologies with working experience in performing various application and systems testing.

Interested candidates, please send your resume to [email protected]

Job Responsibilities:

• Gather and analyse user requirements and translate them into application specifications
• Design, develop, test, implement, and maintain application systems or web-based applications

Job Requirements:

• Degree in Computer Engineering or equivalent
• 3 years of experience in application development, programming, and systems support
• Good communication, strong analytical, problem-solving skills

We are looking for Business Analysts to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance).
• Evaluate and recommend suitable technology while aligning with the company’s and client’s technology directions, including Tech Stack, cloud-based, enterprise architecture and modernization of legacy systems.
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Manage the project timeline, plan and prioritise tasks in a constantly changing environment.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Identify new opportunities for the company’s digital transformation.

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of experience as a Business Analyst in a software delivery project, participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior relevant experiences e.g Business Analysis, Project Management, IT business analysis, application solutioning design and testing.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability of visualizing workflows and translating them into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detail oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Being a pro-active, self-motivated and resourceful team member with good tech/digital knowledge.

The following would be a “plus”

• Prior experience leading a product development firm or consulting experience.
• Knowledge or experience in implementing projects in at least one of the following areas - Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design.
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP).

This role would be the precursor to a Product Lead/Project Management position to lead teams to deliver software while maintaining a close relationship with the client’s senior stakeholders.

Kindly apply directly on our career portal, thank you!

https://thesoftwarepractice.freshteam.com/jobs/IpG2LfDJsXaj/business-analyst?ft_source=MyCareersFuture_3000241553&ft_medium=Free%20Job%20Boards_3000023934

We seek your understanding that only shortlisted candidates will be notified.

Job Description

• Support capital raising needs through close collaboration with the sales/distribution and fund product teams
• Provide investor relations and support the onboarding of investors, including coordinating and responding to preparing due diligence questionnaires, responding to investor queries, managing requests for proposals (RFPs) and other written materials, as required
• Assist in the preparation and ensure timeline distribution of investor materials, including pitchbooks/presentation slides and/or quarterly/annual investor updates, among others
• Coordinate, plan and manage quarterly and/or ongoing investor-related meetings/events
• Support fund management teams in fund-related matters as required
• Support in all investor communication matters including managing the investor distribution list(s), evaluating service provider(s), updating and monitoring CRM investor database

Job Requirements

• Degree in business, economics or related disciplines
• Minimum 2-3 years of relevant working experience; strong preference for candidates who have worked at a private equity, real estate or infrastructure financial sponsor or who have investment banking experience
• Excellent written and oral communication and interpersonal skills
• Strong analytical skills with high level of curiosity and passion
• A self-motivated team player who is meticulous, detailed-oriented, organised and able to learn quickly
• A strong communicator with excellent stakeholder management skills and ability to interact well across different functions and levels
• Ability to multi-task and work in a fast-paced dynamic environment

• Conduct workshops and lead discussions with customers for business requirements
• Perform feasibility study and fit/gap analysis on the requirements
• Liaise with subject matter experts/technical team for the design of solutions
• Perform system configuration and run the unit testing
• Able to coordinate and organize systems integration testing with external parties
• Coordinate and assist the customers during user acceptance testing.
• Coordinate and assist in the reporting of vulnerability assessment and penetration testing
• Work with technical team to resolve issue/bug fixes
• Conduct user training session
• Support UAT & PRD deployment
• Documentation of material required for deliverable (Functional Specification, Test Plan, Test Scripts, Training Material etc.)
• Assist in project management activities by supporting the Project Manager
• Mentor and guide new or junior colleagues
• Perform Ad hoc tasks not limited to the list of responsibilities mentioned above.

Requirements

• Preferably prior business analyst or consulting working experience
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline.
• 2 Years working experience.
• Excellent communication and collaboration skills to work with customers, internal teams and external vendors
• An ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
• Strong analytical, problem-solving skills and detail oriented
• Able to work independently and as part of a team

We are looking for a skilled Business Analyst with a strong background in FinTech domain (Payments Gateways, Trading, Digital Assets, Fiat, etc.) to join our team. You will be responsible for managing the day-to-day operations of various online applications and ensuring smooth project execution.

• Competitive remuneration package (up to $6,500 + AWS + VB).
• Hybrid working arrangement.
• Work on innovative projects in the FinTech space.

Key Responsibilities:

• Oversee end-to-end project management, ensuring timely delivery and quality standards.
• Participate in key project activities such as Market Research, Requirement Gathering, User Acceptance Testing, Training, and Implementation.
• Coordinate resources and collaborate with third parties for flawless project execution.
• Manage client relationships and ensure stakeholder alignment throughout the project lifecycle.
• Create and maintain comprehensive project documentation and ensure all team members are aligned on project tasks.
• Identify potential project risks and recommend mitigating measures to manage them effectively.
• Identify which issue to escalate to the appropriate resolver group.
• Ensure Service Level Agreements (SLAs) are met for both projects and incidents.

Requirements:

• Singaporean only.
• Bachelor’s degree in Computer Science or a related field.
• Minimum 2 years of experience as a Business Analyst in the FinTech/Payments industry.
• Prior hands-on experience or Knowledge with software development and web technologies.
• Strong communication and interpersonal skills.
• Prior experience in FinTech projects (Trading/Blockchain/Capital Markets/Financial Payment/Fiat) will be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

With a vision of making an impact on Asia’s healthcare landscape and an aim to push healthcare beyond current times, Speedoc is passionate about making healthcare more convenient, accessible, and affordable to all. This is done by providing a full suite of tech-enabled healthcare services on demand including doctors, nurses, allied care professionals, ambulances, and medication delivery across Singapore and Malaysia.

Speedoc is an innovative healthcare start-up that is entrusted by brands and agencies including the Ministry of Health, and Temasek Holdings as a partner to deliver projects in public health. Speedoc positions itself at the forefront as the market leader in the digital healthcare landscape and the team constantly identifies opportunities for growth, improvement, and game-changing initiatives that can be implemented in our ever-expanding product roadmap.

With 3 engines of growth across B2G, B2B, and B2C, we are seeking a highly independent talent to join our team.

Job Responsibilities

In this role, you will work on end-to-end data projects (from source to pipeline to dashboard) and become a subject matter expert on data. You will get exposed to multiple facets of a healthtech startup by working with stakeholders across different teams (such as marketing, finance, operations, product) to understand business challenges, build data solutions, discover actionable insights and make recommendations to drive the company’s growth.

The Data team within Engineering is a lean team. You will get to initiate and lead your own projects to derive data-driven insights for stakeholders from cross-functional teams.

Responsibilities:

• Business Insights: understand business models and apply data analytics methods to formulate actionable insights and recommendations.
• Stakeholder Partnership: collaborate with stakeholders to understand business needs and requirements, perform data-driven analysis to value-add stakeholder decision making.
• Analytical Modeling: formulate models for segmentation, prediction and forecasting.
• Presenting Data and Insights: create dashboards, visualizations and presentations to aid and advance decision making.
• Data Excellence: build data pipelines, maintain data warehouse, troubleshoot data quality issues, and contribute to overall data strategy

We're looking for:

• Problem solvers with intellectual curiosity
• Ability to work independently and take initiative and ownership of projects
• Ability to learn quickly and juggle multiple tasks in a fast-paced environment
• Strong written, verbal and interpersonal communication skills to collaborate with both technical and non-technical teams
• Strong business mindset and ability to grasp business requirements from stakeholders

We are looking for Technical Business Analysts at various levels (middle/senior) to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, technical knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project management team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and System owners) and internal stakeholders (Project Management, Development and DevOps team).
• Work closely with the project’s Solution Architects (both external and internal) to understand technical requirements in the realm of Cloud Architecture, DevSecOps, Continuous Integration and Continuous Delivery (CI/CD).
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Analyze technical requirements; factor in dependencies and critical path, and deliver technical deliverables on a timely basis.
• Deliverables may include the following:
  - Architecture Diagrams
  - Cloud Hosting and Set-up (AWS or Azure cloud)
  - Technical integrations with 3rd party systems
  - Performance and Load Testing
  - Solution Design / Technical Specifications
  - Data Extraction, Transformation and Migration
  - User stories/ functional specifications
  - Workflow diagrams to demonstrate business processes
• Manage the project’s technical track, in relation to overall project timeline; plan and prioritise tasks in a constantly changing environment.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Be open to learning and exploring new technologies, and more importantly, love getting your hands dirty.

Requirements

• Degree in Computer Science, Infocomm Technology, Computer Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of relevant experience e.g. Software Development, Cloud Architecture, Technical Analyst / System Analyst etc.
• Participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior hands-on coding experiences.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability to understand and translate technical requirements into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detailed oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Being a pro-active, self-motivated and resourceful team member who can guide and mentor others.

The following would be a “plus”:

• Relevant certifications e.g. Cloud Certificates, Project Management Certificates.
• Prior experience in a product development firm or consulting experience (IT consultancy, IT service delivery etc).
• Knowledge or experience in one or more of the following areas:
  - Database designs
  - Cloud architecture
  - CI/CD pipelines

If you are interested in joining us, kindly submit your application via https://thesoftwarepractice.freshteam.com/jobs/4PjkczMxlgmH/technical-business-analyst-projects?ft_source=MyCareersFuture_3000241553&ft_medium=Free%20Job%20Boards_3000023934

We seek your understanding that only shortlisted candidates will be notified.

Responsibilities:

a. Corporate Services system support: Design, build and maintain scalable, secure web services and distributed systems

b. Design and develop robust system for processes and market data-gathering, authentication and security

c. Ensuring a highly performant and responsive corporate service-UI

d. Help maintain existing codebase, infrastructure, test coverage, and documentation

e. Communicate requirements effectively within and across teams

f. Work with teams across product, engineering, and QA to drive your solution from development to production

Requirements and Skills:

a. 7+ years of engineering experience, ideally building products from ideation to launch with a strong engineering team

b. Professional experience with Python, Javascript, Typescript, or Go

c. Working knowledge of Django, FastAPI, or React.js and Redux

d. Experience monitoring and scaling microservice-oriented systems

e. Experience building and/or integrating with RESTful APIs

f. Familiarity with websocket architecture and implementation

g. Experience working with cloud-native AWS infrastructure and/or Kubernetes

h. Team-building and technical leadership experience

i. Being nimble and reacting quickly to changing business conditions

j. B.S. in Computer Science or a related field (M.S. a plus)

Responding to Service Requests, Incidents, and Trends

• Ensure that events and service requests are handled successfully and within the SLA (Service Level Agreement) by taking responsibility for them.
• Actively detect recurring problems or service hazards and assist in preventing them to enhance our internal procedures, operations, and customer service.
• Contribute expertise to the team and our self-service portals to aid in incident resolution.

IT Asset Management

• For smooth operations, make sure the projectors and other collaboration tools in the conference room are operating properly.
• Make that all devices are patched and running the most recent versions of the operating system; fix those that don't comply.
• To guarantee a smooth onboarding process, give new or transferred users phones, computers, and other required devices.
• Review IT asset stock levels on a regular basis to make sure the storeroom has enough supplies and to manage asset replacement.
• Oversee the lifecycle of IT assets, from acquisition to disposal, making sure that proper tracking and reporting are done.

Managing Vendors & Finances

• To get the best value for your money, get quotes, oversee the purchase, and invoice for IT equipment and licensing.
• Work together with suppliers to guarantee equipment delivery on schedule, and coordinate with the finance department to guarantee timely payment.

Qualifications:

• Outstanding ability to communicate in written and spoken English
• More than two years of experience in a Level 1 or Level 2 support position
• Excellent client focus identifies wants and comes up with solutions to satisfy them
• Familiarity with the Microsoft Office 365 Suite, specifically with Administration, Teams, Outlook, and Sharepoint
• Strong working familiarity with desktop and laptop hardware and support for Windows and Linux
• Familiarity with Endpoint Central and other IT asset management and automation tools
• Support for audio-video and video conferences
• Knowledge of issue tracking and resolution ticketing systems, such as ZenDesk, ServiceNow, or comparable

• Support & provide analysis in FTP Business & Behavioural Model
• Provide support for Data reconciliation relating to ALM/Liquidity
• Involve in Group projects which involve FTP/Liquidity
• Assist support in management reporting
• Basic Knowledge of SQL
• Competence in data extraction tool
• Exposure to ALM and Liquidity systems
• Other adhoc duties as assigned.

Requirements:

• Min Diploma / Degree in Mathematics, Statistics, Finance, Business or Economics preferred

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Job:

• Assist in collaborating with end users to define their data needs and requirements for dashboard products.
• Coordinate with the external vendors to ensure the timely delivery of dashboard data products
• Monitor the usage & adoption rate and collect user feedback of all products
• Provide ongoing support and improvements to the dashboard data products based on user feedback and changing requirements.

Requirements:

• At least 3 years of experience in data analytics or product management role
• Proficient in data analysis, with skills in SQL and Power BI

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Description:

• Responding to customer inquiries via phone, email, and in-person interactions.
• Resolving complaints and ensuring customer satisfaction.
• Coordinate with other departments to handle customer issues efficiently.
• Assist in basic administrative task.
• Delivering presentations to showcase products or services to customers.
• Perform other duties as assigned.

Job Requirements:

• Good communication and presentation skills
• Have valid Class 3 License
• Customer service oriented and outspoken character
• Ability to multitask and prioritize tasks effectively

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Job Description

• To assist the Sales department to generate quotation
• Perform sales admin duties
• Handle any sale enquiries
• Any other task required by the company

Job Requirements

• Diploma in Electrical Technology or Building Services Technology (Mechanical /Electrical)
• Basic Computer Knowledge
• Training will be provided
• Applicant with experience in construction industry -Fire protection will be advantage

Responsibilities

• Perform application requirement study, development, testing and implementation
• Analyze change requests and evaluate/propose solutions
• Perform application configuration and enhancements
• Investigate and resolve issues
• Ensure application performance and availability meet SLA

Requirements

• Degree/Diploma in Computer Science or related discipline
• Minimum 3 years experience in IT support, preferably on Treasury systems
• Experience in Kondor (K+/KGR/Fusion Risk/KTP) is necessary
• Knowledge in banking and operations, preferably on Treasury products
• Technical skills in SQL, Scripting and Web Services, with operating infrastructure knowledge
• Effective communication skills

You will be leading a technical support team of 5 members for a financial institution to provide system and application support for statement printing system

Responsibilities

• Leading a team to provide level 2 support for both systems and application
• Ensuring smooth running of infra and application
• Managing Incidents and issues related to applications under remit
• Involved in leading the team to perform root cause analysis
• Carrying out automation of processes
• Ensuring timefly resolution especially for high severity incidents to business users
• Provide management reporting
• Ensuring processes are followed

Requirements

• Min 12 years of experience with min 7 years in technical support role
• Prior experience in leading support team in banking industry is preferred
• Comes from strong technical background, able to perform troubleshooting if required
• Prior experience in automation using windows
• Experience in troubleshooting windows systems issues
• Experience in vbscript is a plus
• Good experience in incident and problem management
• STrong analytical skills
• Strong communication skills

Interested candidates please email your latest resume to [email protected]

Technical Support Engineer

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Job Responsibilities:

· Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.

· Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.

· Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

· Draft and update technical documentation such as administration & user guides.

· Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.

· Source for products/solutions and vendors/suppliers for required projects.

· Provide L1/L2 support and participate as a team lead or member in projects.

Job Requirements:

· Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA

· Minimum of one year of relevant experience

· Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support

· Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services

· Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall

· Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller

· Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred

· Experience with Veeam, VMware, and UNIX/Linux is an added advantage

· Experience in API/Web Programming and Database Administration is an added advantage

• Application monitoring solution responsibilities
• Define and implement in coordination with the build team the needed application monitoring solution. Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches that take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize downtime.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Incidents and Requests management (business users and others IT teams)
• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator, …)
• Analyze and manage incidents/problems/requests.
• Problem management
• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.
• Continuous Improvement
• Contribute to continuous improvement by writing and maintaining programmable code outlined in technical instructions and specifications on the application monitoring systems avoiding repetitive tasks and reducing manual effort.
• Develop scripts and automation tools using Python, shell scripting, and other basic programming languages to streamline processes and improve efficiency
• Leveraging on AI analytical model for log analysis and performance troubleshooting incident
• The Application Support Programmer should have a pro-active mind-set in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Must have :

• Understanding of Capital Markets Domain and Capital Market FO/BO systems
• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
• Appetite for continuous improvement and automation.
• Knowledge in Middleware tools – MQ, Kafka, CFT and Control-M.
• Proficiency in scripting languages (Python, Shell script, PowerShell, SQL/PL SQL…)
• Experience with automation frameworks and libraries.
• Knowledge on CI/CD & DevOps tools - Jenkins, GIT, SVN, Azure DevOps or equivalent
• Knowledge of monitoring solutions (E.g. ITRS Geneos, Elastic Search, Kibana)
• Excellent communication and interpersonal skills.
• Good English writing and speaking
• Ability to work well under pressure.
• Self-motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.
• ITIL training / certification

Main responsibilities

Application Monitoring

· Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.

· Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize downtime.

· Process and issue daily, weekly and monthly reporting on data quality.

· Streamline processes to minimize manual intervention.

Incidents and Requests management (from business users and other IT teams)

· Provide level 2-application support to back office users.

· Analyze and manage incidents/requests.

· Coordinate incidents affecting several teams.

Problem Management and continuous improvement

· Identify recurring problems and eliminate them.

· Provide requirements to build team for bug fixing and improvements.

· Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.

· Put in place trainings for business users to reduce the number of daily requests from business to IT.

· Process improvements.

· Coach more junior team members as required.

Change improvement

· Release testing.

· Performance analysis.

· Production deployment and validation.

· Production releases on weekend (rotating schedule within the team).

Qualifications and Profile

· Basic knowledge of Java, PL/SQL & Linux.

· Experience on Calypso version 16.

· Hands-on experience in Calypso Back office functionalities:

o Engines

o Events

o Filters

o Reporting Framework

o Scheduled Task

o Message / Swift messages

o Transfers

o Settlement Delivery Instructions

o Accounting

o Pricers

o Workflows

o Reconciliation process

· Understanding of financial assets (Repos, Bonds, securities) and trade lifecycle.

· Experience with regulatory reporting (MMSR).

· Willing to do On-call rotation with teammates to cover night and weekend support