Total 489 tech support job vacancies in D02 Anson, Tanjong Pagar

Responsibilities

• Support operations of production networks in a hyper-scale and heterogeneous environment.
• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.
• Follow through escalations till closure, analyzing and leading investigation across domains and functional teams.
• Anticipate potential operational risks and develop strategies to mitigate/minimize.
• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.
• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.
• Participate in the oncall rotation with the global operations team.

Qualifications

• BS or MS in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience
• 5+ years solid internetworking experience in large ISP internet network, CDN/Edge network, handling at least Tier 2 escalations
• Expert knowledge of TCP/IP and IPv6, L3 Switching, BGP, packet capture and analysis, (TCP/UDP/HTTP) Protocol session communication.
• Intermediate knowledge on Linux system, DNS, HTTP, server hardware.
• Knowledge on power and cooling in a large data center
• Knowledge of data driven analysis on large scale data to find problems and root cause
• Experience in implementing/maintaining the monitoring, alerting and repairing systems for production network in a DevOps environment.
• Has done scripting and/or coding in languages such as Python or GO for monitoring and alerting or provisioning.

*Minimum qualifications*

• Network operations experience on supporting large-scale network infrastructure or internet infrastructure (CDN or IAAS or large IXSP internet network
• Engineering degree, or a related technical discipline or equivalent experience.
• Proficient in at more than one of the domains: IP network, caching appliance infrastructure, CDN/Edge network, DNS, HTTP/S including topology, protocol, hardware and architectures, linux system, network wide alerting and automation (with real hands-on), scripting and/or coding for automation. Preferred candidate to be multi skilled in multi domains.
• Experience working within a global team and collaborate with cross-functional teams in a fast-paced and dynamic environment with limited supervision.

Role Overview:
As a Technology Consultant, you will play a pivotal role in developing and implementing innovative carbon technology solutions that align with our mission to support the entire industrial chain in achieving carbon neutrality. You will work closely with our R&D team, clients, and stakeholders to design, refine, and implement technical solutions that reduce carbon footprints and promote sustainable practices.

Key Responsibilities:

· Collaborate with internal and external stakeholders to identify and evaluate new technological opportunities.

· Support the deployment of carbon auditing technologies and tools in client projects.

· Stay informed about industry trends, emerging technologies, and local regulatory policies in carbon technology and sustainability.

· Present complex technical information to clients and stakeholders in an accessible and actionable manner.

o egulations related to carbon emissions and sustainability.

· Why Join Us?: Contribute to the continuous improvement of BST’s technology offerings and processes.

Candidate Profile:

· Education: Diploma or Bachelor's degree in Environmental Engineering, Chemical Engineering, or related field.

· Experience: Fresh graduates are welcome to apply. 1 - 2 years of experience in carbon technology, environmental consulting, or related fields.

· Skills:

Strong willingness to learn

Strong communication and presentation skills (must be fluent in both English and Chinese)

Knowledge of global and regional
At BST, you will be part of a dynamic team that is at the forefront of carbon technology innovation. We offer growth opportunities, a collaborative work environment, and the chance to make a significant impact in the global fight against climate change.

(Salary range: SGD 3500-6000 + bonus, negotiable)

Technical Support Officer

Working Schedule: Shift Hours (7am to 4.30pm / 2pm to 11pm)

Salary: up to SGD 2500 per month + AWS + VB

Responsibilities

• Coordinate with Maintenance Team and the staff to monitor performance of the kiosks
• Perform remote troubleshootingon the kiosks if required
• Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
• Assist in all systemwide software deployment activities to all kiosks
• Monitor performance of kiosks post software deployment for potential faults/issues.
• Generate backend reports of the kiosks for investigation purposes.
• Create Work Orders in System to record details of fault troubleshooting.
• Any ad-hoc additional duties as instructed if required.

Requirements:

• Minimum Nitec in Engineering or any other relevant field.
• Proficient in Microsoft Office (especially in Excel).

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

Responsibilities:

• Spearhead outreach and partnership efforts by actively participating in the planning, execution, and monitoring of financial literacy programs and community-focused initiatives.
• Coordinate with diverse stakeholders, including local organizations, community groups, and financial institutions, to ensure project deliverables are met on time and within scope, fostering collaborative ties.
• Manage expenses, purchase orders/contracts, and gift premiums’ reports to ensure efficient use of resources and financial transparency.
• Consolidate reports, including tracking and monitoring volunteer team activities, internal outreach efforts, and other management reports to showcase the impact of financial literacy initiatives within the community.
• Conduct research on financial literacy outreach trends and advancements to provide insights that inform the development of impactful, community-oriented projects.
• Collaborate cross-functionally with finance, education, and social service teams to ensure successful, financially empowering project outcomes for the community.
• Provide general administrative support, including premium coordination, procurement, payment processing, and contract status updates to maintain efficient programme operations.
• Support staff engagement programmes, such as manager conferences, workshops, and team-building activities, to foster a culture of community-driven financial literacy initiatives.

Requirement:

• Bachelor’s degree in Business Administration, Banking or in any related majors
• At least 6 months to 1 year of experience in Project Management Office (PMO) or Business Support role.
• Proficient in Microsoft Office applications.
• Excellent stakeholder management skills.
• Good to have experience working in non-profit organisation (NGO).

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job Summary

The role involves managing staff and vendor on-boarding/off-boarding according to standard operating procedures. Additionally, it includes providing secretariat support for meetings. The position also entails supporting business-as-usual operations for IT project managers, along with any other relevant duties.

Key Responsibilities

· Responsible for on-boarding/ off-boarding of staff and vendor based on the documented SOP. Examples of the activities involved includes (a) liaise with contractor / vendor personnel to obtain the necessary information for security clearance, (b) raising necessary request for IT equipment and account provisioning.

· Provide secretariat support for meetings. Examples of activities involved includes (a) proposing available meeting slots, (b) liaising with stakeholders to confirm meeting schedule, (c) booking of meeting rooms and registering of visitors.

· Support business-as-usual operations to IT project managers

· Any other Duties

What we are looking for

• Diploma in any field
• Min. 5 years of working experience

· Well-verse in MS excel, MS word and MS outlook

· Good communications skills and the ability to interact professionally with users and vendors

EA License No. - 14C6941

Summary of Responsibilities

• Handle office and operation administration duties
• Ensure proper timely filing of all F&B and financial documents
• Perform daily store sales reconciliation
• Perform data entry for store sales
• Handle staff recruitments and interviews.
• Handle all MOM work pass related matters (permit applications, cancellations etc
• Register basic and refresher food course for all employees
• Maintain records on coaching and counselling, training, leave, work injuries etc
• Ensure that shifts and leaves are recorded accurately and timely.
• In-charge of collection of cash bags from stores and prepare checklist
• Comfortable in handling cash counting, sorting, and taking charge of cash floats.
• Assist to process monthly payroll.
• Handle and coordinate F&B promotions and events.
• Perform any other general admin duties as assigned.

Requirements

• Applicants must possess at least “O” Level or Diploma in any field.
• 1 year work experience in any industry.
• Team Player with strong ability to work independently
• Positive work and learning attitude
• Proficient in computer skills, especially Microsoft Word and Excel
• Bilingual in English and Mandarin.
• Singaporeans only.

Founded by the Monetary Authority of Singapore in 2021, at Elevandi, we connect the world through impactful innovation. Elevandi’s initiatives have convened over 420,000 people through global dialogues, closed-door roundtables, investor programmes, educational initiatives, and research. The Singapore FinTech Festival is our flagship programme, other platforms include the Point Zero Forum, Elevandi Insights, Japan FinTech Festival, Global Financial Infrastructure Forum, Inclusive FinTech Forum, 3i Africa, Capital Meets Policy Dialogue and The Founders Peak with many more coming soon. As conveners of the global policy, finance and tech community, we are instrumental in fostering collaboration, education, and value creation at the industry and national levels.

We are looking for a Marketing Support to help with various tasks within our marketing department.

(Full time temp role from immediate – 15 December 2024)

Key Responsibilities:

● Assist the team with website updates.

● Support the team on simple design changes such as resizing of images, banners.

● Support the team with other administrative tasks.

Qualifications:

● Open to students or recent graduates who are interested in the FinTech industry.

● Strong communication and organisational skills.

● Ability to multitask and prioritise effectively.

● Strong attention to detail.

● Marketing or communications major or related fields preferred, but we're open to considering anyone.

Apply now:

Share your profile and contact details and if there’s a fit we will be in touch. As we receive a lot of interest it’s not always possible to reply to everyone. If you don’t hear from us within 30 days we wish you all the best in your search.

We are currently prioritising candidates able to work in Singapore without the need for sponsorship of an employment visa.

Job Description:

• Monitor and analyze user feedback on short video products, through deep understanding of product functionality label each feedback with speed and quality, annotate the feedback with the guideline provided.
• Collaborate with SME (Subject Matter Experts) to promptly report and resolve product bugs, ensuring high-quality user provided evidence and driving effective problem resolution with clear and effective communication with relevant teams.
• Identify user needs, provide optimization suggestions, and advocate for their implementation from the user's perspective.
• Enhance the richness and completeness of user feedback, offering valuable insights to improve the product and implement optimized features.
• Collaborate with cross-functional teams in optimizing workflows and tools, providing support for cross-departmental cooperation projects.

Minimum Qualifications:

• Bachelor's degree with at least 2 years of experience in the Internet industry, preferably in user or product operation or contact center environment.
• Able to manage speed and accuracy while adapting to a dynamic work environment.
• Passionate about social internet product-related work and demonstrates a keen interest in the field.
• Self-motivated with a positive attitude and a proactive approach to tasks.
• Flexible to work shifts.

About Grasshopper

Grasshopper is a prominent technology provider headquartered in Singapore. We uphold core values of honesty, integrity, and teamwork, guiding our future success. Our cutting-edge, in-house technology places us at the forefront of electronic trading advancements.

As a key member of the Production Support Team, you'll:

• Provide operational support for both the trading and tech teams
• Investigate infrastructure/application issues on a live production system
• Monitor applications and infrastructure alerts, reacting quickly
• Ability to troubleshoot and escalate application issues
• Build/deploy tools to improve our automation and monitor stack
• Take ownership and respond to open support tickets
• Prepare/update new or current technical documentation and troubleshooting guides
• Respond to queries and issues raised by users

We'd love for you to have:

• 1 to 3 years of strong experience with Linux (Bash)
• Python/Shell scripting
• Experience dealing with a global infrastructure setup with over 200 servers
• Experience developing automation scripts to improve procedures
• Self driven and motivated with a thirst for learning

It will be highly useful if you have prior experience in the following technologies:

• Knowledge of configuration management tools like Puppet/Ansible
• Familiar with monitoring tools like Nagios/Icinga
• Knowledge of database, influxDB, mysql
• Good knowledge of CentOS/RHEL/Fedora
• Good knowledge of Networking
• Good knowledge of CI tools like Jenkins, Gitlab CI, Terraform.
• Familiar with public cloud providers like Google cloud, AWS
• Familiar with confluence, JIRA
• Knowledge of exchange trading protocol ITCH/OUCH/FIX
• Good knowledge of exchange connectivity and onboarding process
• Hands-on experience on setting up workstation with multiple screens
• Active Directory knowledge would be a plus

What we offer:

• 21 days annual leave
• An opportunity to learn from experienced professionals, fostering mentorship opportunities and personal growth
• Comprehensive Insurance Package with extended coverage for dependents
• Well stocked pantry
• Annual Dental & Wellness budget
• Gym membership
• Employee bonus referrals

What you can expect working at Grasshopper:

At Grasshopper, you will be working in a diverse and dynamic environment. With more than 16 nationalities working in an open office, communication is essential to performance. We give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. The sprint is on!

Grasshopper is an equal opportunity employee.

Key Responsibilities:

• Resolve application incidents and requests within agreed service level agreements (SLAs)
• Investigate and troubleshoot complex technical issues, identifying root causes and implementing fixes
• Collaborate with cross-functional teams to resolve issues, implement long-term solutions, and improve overall system reliability
• Document knowledge and solutions for future reference and share expertise with team members
• Provide 24/7 support, including on-call duties, to ensure minimal disruption to business operations

Technical Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field
• 5+ years of hands-on experience in:
• Java, J2EE/JEE, Oracle, SQL/PLSQL, Jasper report, APIs (RESTful and SOAP), and XML
• Linux, Windows, and Solaris operating systems
• Desirable skills:
• RHEL shell scripting and RedHat Ansible experience
• Knowledge of SpringBoot, SpringBatch, and AWS services (CloudWatch, S3, RDS, EKS, API GW, EC2)
• Familiarity with Financial Clearing and Payment Systems, ISO20022 standard

Ideal Candidate:

• Strong technical expertise and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work under pressure and meet SLAs
• Willingness to learn and adapt to new technologies and processes

• Monitor enterprise IT networks, server systems and commercial clouds.
• Single point of contact with customers/users, resolver groups, third party service providers and other departments
• Answer hotline calls and respond to e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Diploma/Higher NITEC in Information Technology/Computer Sciences/Electrical/Electronics/ Telecommunication
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred
• At least 1 year of working experience in IT related functions.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Role Overview:
A dedicated First Line Support Specialist to join our Fund Services team, focusing on the cloud based blockchain FundsDLT platform. This position is crucial in delivering exceptional support across APAC, ensuring adherence to the highest business standards. Overseeing platform monitoring, support operational tasks, and engage in testing activities.

Key Responsibilities:

Application Support

• Monitoring and Investigation: The role involves monitoring the FundsDLT platform and investigating issues, which are typical responsibilities of an application support specialist.
• Customer Service and Support: Providing customer services and support aligns with application support functions, focusing on resolving user issues and ensuring smooth platform operation.
• Testing Activities: Participation in testing activities to ensure the platform's functionality and reliability is a key aspect of application support.

Operational Support

• Operational Activities: Supporting operational activities, managing exceptions, and day-to-day operations are core operational support tasks.
• Platform Maintenance: Assisting in the design, implementation, and maintenance of the platform involves both application and operational support.
• Reporting and Training: Preparing reports and conducting training sessions for staff are operational support functions aimed at maintaining high service standards and operational efficiency.

Qualifications and Skills:

• Degree (Bachelor / Advanced degrees, eg. Masters +) in computer science, engineering or related disciplines
• Relevant experience in Singapore / Hong Kong at financial services / banks / FinTech / Financial Market Infrastructure Providers; preferably from a cloud environment
• Enthusiastic about technology with a work/academic foundation in latest solutions and tools:
  • Familiarity with DevOps tools and technologies such as Jenkins, Docker, and Kubernetes.
  • Proficiency in scripting languages like Python, Bash, or Ruby.
  • Knowledge of cloud platforms including Azure and Google Cloud.
  • Experience with Continuous Integration and Continuous Deployment processes.
  • Understanding of infrastructure as code tools like Terraform.
  • Proficiency with version control systems such as Gitlab.
  • Experience with system monitoring tools.
  • Knowledge of networking protocols and principles.
  • Competence in database management and SQL, Elasticsearch.
  • Understanding of Kubernetes architecture and its core components.
• Strong problem-solving abilities and a collaborative mindset.
• Capable of managing complex processes: understanding, documenting, resolving, and improving.
• Analytical and logical thinking with a good sense of judgment and curiosity.
• Team player who can work independently on complex projects.
• Will thrive working in an international and diverse team environment; Strong communication skills and independent working attitude

If you are interested in the above job, please send you updated CV to Shannagh Wu at [email protected]


Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Key Responsibilities:

• User Query Management: Handle and resolve user queries related to CyberArk, providing timely and accurate support.
• Credential Assistance: Assist users in obtaining credentials for access to various systems and applications as per Part B requirements.
• Verification: Thoroughly verify the details of proposed changes before implementation to ensure accuracy and compliance.
• Shift Operations: Work in a shift-based environment, including graveyard shifts,to provide 24/7 support. Perform shift handovers and ensure continuity of operations.
• Report Generation: Generate and maintain various reports related to CyberArk activities and incidents.
• Shift Work Log: Prepare and update shift work logs, documenting key activities, issues, and resolutions.
• Mundane Tasks: Assist with routine and administrative tasks as needed to support overall operations.
• Security Policies: Adhere to and enforce security policies and procedures as governed by the organization.
• Learning and Development: Continuously update knowledge of CyberArk and related technologies. Willingness to learn new skills and adapt to evolving requirements.

Qualifications:

• Experience:
  • Minimum of 1-2 years of experience with CyberArk, including handling user queries and managing credentials.
  • Proven experience in managing change management processes and verifying change details.
• Technical Skills:
  • Familiarity with CyberArk PAM (Privileged Access Management) solutions.
  • Proficiency in generating reports and managing shift operations.

Shift:

• Must be available to work in shifts, including night shifts, and provide 24/7 support as required.

Responsibilities:

• Source through a variety of channels such as job boards, internal database, forums, local social platforms and professional networks.
• Assist in the recruitment and selection process including posting jobs, screening resumes and interview support.
• Build networks to find qualified passive candidates and coordinate influential candidate relationships during the selection process.
• Develop a pool of qualified candidates, developing new channels of sourcing for our various locations.

Qualifications:

• Bachelor's degree or above in Human Resources, Management, or Business major.
• At least 2 years of working experience in in talent acquisition supporting function, supporting IT positions.
• Excellent communication skills.
• Fast learning agility with online tools and platforms.
• Good time-management and multi-task skills.

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

The Company is a leading global technology and engineering powerhouse, specializing in innovative solutions across public & private sectors. This role offers the opportunity to be at the forefront of AI innovation in the public sector. You'll work on projects that have a tangible impact on society, collaborating with brilliant minds in a cutting-edge environment.

Innovative AI (Artificial Intelligence) Solutions Architect Wanted
Are you passionate about leveraging AI to transform public services? We're looking for a visionary AI Solutions Architect to lead our efforts in developing advanced artificial intelligence solutions for government and public sector clients.

Your Mission:

• Design and implement cutting-edge AI/ML systems to address complex public sector challenges
• Spearhead the development of MVPs and integration of Generative AI into our product ecosystem
• Lead by example, writing code and solving intricate technical problems alongside your team
• Drive the adoption of AI Ops best practices and emerging technologies
• Identify AI opportunities and communicate strategies to stakeholders at all levels

Your Expertise:

• Master's or Ph.D. in Computer Science, AI, Machine Learning, or related field
• 5-10 years of experience with background in AI development / AI solution architect or related field
• Hands-on experience developing and scaling AI solutions in enterprise environments
• Deep expertise in machine learning, deep learning, NLP, and Generative AI (GenAI)
• Proficiency in production-level Python and frameworks such as PyTorch
• Extensive knowledge of CI/CD practices, RPA, version control, and big data technologies
• Experience integrating AI solutions into product development cycles
• Proven ability to work with large datasets and connect multiple systems (e.g., monitoring, alerts, reporting, DB and ML pipelines)
• Strong problem-solving skills and the ability to translate business needs into AI/ML solutions
• Demonstrated capacity to scope complex projects, identify issues proactively, and drive initiatives to completion
• Excellent communication and interpersonal skills

Bonus Skills:

• Familiarity with Multimodal LLMs, Speech-to-Text, Text-to-Speech, and Computer Vision
• Advanced Model Fine-Tuning experience

If you are equipped with relevant experience and interested in the above or other AI / ML / LLM job opportunities, please don’t hesitate to send your updated CV to Shannagh Wu at [email protected]

*Due to large volume of applications, only shortlisted candidates will be contacted. Your understanding and patience is appreciated.*

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

JOBSCOPE

Purchasing related

1. Keep track of raw material purchase at different stages

2. Any other follow up jobs which the management assign.

3. Need to communicate with suppliers and factory on the above follow ups.

4. Check documents from the factory on certification

Sales related

1. Coordinate with the factory in sending manufacturing instructions

2. Keep track of the factory’s shipment schedule to customers

3. Any other follow up jobs which the management assign

Responsibilities:

• Develop tools to improve data flows between internal/external systems and the data lake/warehouse.
• Work with stakeholders to understand needs for data structure, availability, scalability, and accessibility.
• Build robust and reproducible data ingest pipelines to collect, clean, harmonize, merge, and consolidate data sources.
• Understanding existing data applications and infrastructure architecture
• Build and support new data feeds for various Data Management layers and Data Lakes
• Support migration of existing data transformation jobs in Oracle, and MS-SQL to Snowflake.
• Lead the migration of the existing data transformation jobs in Oracle, Hive, Impala into Spark, Python on Glue etc.
• Develop and maintain datasets and improve data quality and efficiency.
• Lead Business requirements and deliver accordingly.
• Collaborate with Data Scientists, Architect and Team on several Data Analytics projects.
• Collaborate with DevOps Engineer to improve system deployment and monitoring
• process.

Required Qualifications:

• Bachelor’s Degree in Computer Science or in related majors.
• At least 5+ years of experience in data warehousing using RDBMS and Non-RDBMS databases
• At least 3+ years of experience in handling support & production issues.
• Professional experience working in an agile, dynamic and customer facing environment.
• Must understand distributed systems and cloud technologies (AWS).
• Good to have experience with large scale datasets, data lake and data warehouse technologies such as AWS Redshift, Google BigQuery, Snowflake etc.
• Must have experience in ETL (AWS Glue), Amazon S3, Amazon RDS, Amazon Kinesis, Amazon Lambda, Apache Airflows, Amazon Step Functions.
• Experience with full SDLC lifecycle and Lean or Agile development methodologies.
• Knowledge of CI/CD and GIT Deployments.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

• Perm
• Must have at least 3 years of experience in application system support and able to develop and fix bugs in .NET, C#, Vue,js programming language
• Strong communication, root cause analysis and troubleshooting skills

Provide comprehensive support across all levels of application-related issues, manage change requests, and coordinate projects. You will work closely with business users to analyze and resolve application errors, ensure timely resolution of issues, and contribute to continuous improvement efforts.

Job Description

• Application Support: Provide all levels of application support, including handling change requests and project coordination.
• Issue Resolution: Analyze and troubleshoot application errors reported by business users, identifying root causes and proposing solutions to the Support Lead.
• Bug Fixing and Testing: Perform system bug fixing and testing under the supervision of the System Analyst, ensuring issues are resolved effectively.
• Case Follow-up: Follow up on unresolved cases with end users or escalate to the next level, ensuring timely and satisfactory resolution.
• Reporting Issues: Report significant and recurring issues to the Support Lead, contributing to future solutions and improvements.
• Knowledge Base Development: Collect feedback to identify patterns and recurring issues, aiding in the development of a knowledge base for common problems and solutions.
• User Assistance: Provide FAQs and other resources to end users to facilitate self-service troubleshooting.
• Critical Support: Be available to provide support for critical issues and during project implementations, including after-hours support if necessary.
• Documentation: Maintain accurate and detailed reports and documentation of support activities and resolutions.
  

Requirements

• Diploma or higher in Information Management / Technology
• Minimum 3 years’ relevant experience in application system support, problem solving, troubleshooting and application development.
• Exceptional ability to identify application errors and root cause.
• Ability to develop and fix bugs in .Net, C#, Vue.js programming language.
• Strong communicator and written skills.
• Good working attitude.
  Triton AI Pte Ltd
  Registration Number: R1980724
  EA: 21C0661

Role Summary

Your role is to support & manage in-house technology; learning & courseware systems/technologies, mission critical applications including related Learning and Development Management System (LMS).

IN-HOUSE TECHNOLOGY

· Plan, manage & maintain sustainable IT infrastructure, cloud & network systems

· Manage & liaise closely with vendors and service providers to effectively manage the such infrastructure, cloud & network systems, ensuring compliance with Service Level Agreements (SLAs) and validation of Statement Of Work (SOW)

· Plan, develop & ensure execution of IT security policies & procedures to prevent unauthorized access, risk and malicious attack

· Implement and maintain security measures including password & access controls, encryption, and vulnerability management for office & cloud environments

· Manage local network and plan downtime including version updates, testing and recovery

· Knowledge of cloud architecture

· Ensure all systems change requests are in compliance with IT policies.

· Document and maintain a comprehensive up to date IT Asset register and documentation.

· Ensure systems and data security to meet strict IT audit requirements.

· Manage company data backup, restore, and monitor backup jobs to ensure that all company backup jobs are completed and kept online and off site according to policy.

· Continue to track relevant emerging technologies, trends, and best practices

related to the company’s business, and propose and implement improvements accordingly.

· Provide technical guidance and support users members on infrastructure-related matters.

LEARNING & COURSEWARE SYSTEMS/TECHNOLOGIES

· Provide consultation and assistance on issues relating to training structures, deployment/registration of self-serve and in-person training for internal and external resources.

· Consult with instructional designers and trainers about course content and how they behave and access the LMS.

· Provide top-level escalation support (in person, by phone, and web-based remote support) for the LMS.

· Create, update, prioritize and track system issues using the established support ticket system.

· Assist in writing and developing procedures, documentation and communications required and ensure they are closely aligned with procedures for service delivery.

· Interface with external instructional technology and LMS vendors and agencies as they relate to sustaining and continually improving LMS capabilities for Instructional Designers, Trainers and information management needs.

· Continually research emerging technologies and assesses their usefulness in managing our quality standards for our user interface and information management needs.

· Perform all high-level system and user administration tasks on the LMS.

· Work directly with trainers, instructional designers and management to facilitate adoption of instructional technologies via the LMS and to provide assistance for problem resolution, testing and optimization.

· Extensive knowledge about SCORM and API requirements as related to LMS content management and accessibility of courses, publishing to production.

MISSION CRITICAL APPLICATIONS

· Systems owner & technical lead in maintaining environment & monitoring application systems

· Provide technical advice including architecture & systems requirements, as needed, in designing, maintaining & upgrading of application systems

Requirements

A Diploma Holder, with at least 5 years of working experience is preferred. Fresh Graduates are also welcome to apply.

Knowledge/Skills

• IT Skills – MS Office Suite of Applications
• Training administration experience is an advantage
• Project management experience, an advantage
• Understanding of Cloud, SCORM and API requirements as related to LMS

Attributes

• Hands-on and be able to multi-task
• Good interpersonal skills
• Team player, attention to detail interpersonal skills
• Good written and spoken communication skills
• Organized, ability to prioritize and have a sense of urgency
• Disciplined, self-motivated,
• Ability to work accurately to meet deadlines
• Ability to work in a flexible way that allows for changes in assignments and priorities
• Good organizational, time management and problem-solving skills

Job Descriptions:

· Update electronic client records and databases.

· Safeguard confidential digital information.

· Provide recommendations and feedback monthly.

· Implement office automation processes.

· Coordinate office activities and operations to ensure efficiency and compliance with company policies.

· Provide administrative support for in-house training.

· Manage digital marketing efforts and social media.

· Oversee and maintain the company’s website.

· Assist the IT manager in compiling technical support for servers, workstations, and networks.

· Handle the installation and updating of software.

· Assist in compiling technical documentation, guidelines, and procedures.

· Assist in the procurement of IT equipment.

· Perform general administrative duties and any other ad-hoc tasks as required or assigned.

Requirements:

· Minimum Diploma in Computer Science, Information Technology, or equivalent.

· At least 2 year of relevant work experience.

· Good knowledge of IT processes and MS Office.

· Knowledge in email setup, settings, and server management.

· Possess good initiative, resourcefulness, and meticulousness.

· Independent team player with strong analytical and management skills.

Responsibilities

• Broad experience in designing, programming & implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure, Security Architecture & non-functional aspects like Performance, Scalability, Reliability, Availability, etc.
• Translate functional requirements into design.
• Work with technical SMEs to understand their requirements & ensure they are met.
• Define best practices & standards for the microservice implementation.
• Identify & define implementation patterns.
• Lead activities to build accelerators & tools to increase the quality of deliverables.
• Evaluate industry technologies to shape the design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies & makes appropriate changes to technologies, integrated platforms & systems to meet customer & operational requirements.
• Continuously seeks to more efficiently manage & utilize technology, platforms & systems.
• Highlights design risks, provides alternative options & recommends quality solutions to specified problems.

Requirements

• Bachelor’s degree and 8+ years of technical experience in architecture development, integration of backend systems & development.
• Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture & Design on Microservices, REST Services & Soap Services Development.
• Experience in core Java fundamentals, Java 8+, Spring, Springboot, testing framework Junit & Cucumber.
• Strong hands-on with design patterns, and clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs & Soap Services.
• Experience in designing & coding scalable Microservices.
• Experience with middleware / messaging technologies such as MQ, JMS, and Kafka & exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in API Management using an API Gateway.
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Should be very strong in creating / defining Swagger specs for REST APIs & understand REST principles & guidelines.
• Demonstrated knowledge of OAuth token-based authentication protocol.
• Demonstrated knowledge of PCI & Security Coding Standards.

GOOD to HAVE

• Experience with MSSQL, data modeling, query development & performance optimization.
• Experience in business rule management systems or rules engines such as JBoss, JRules, JPBM, iLog, Drools, etc.
• Working experience in modeling business logic and automating business processes using TIBCO Business Works and EMS messaging.
• Experience in migrating TIBCO services to spring boot microservices.
• Experience in the gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java / J2EE, SOA, REST
• Soap Services, Microservices, Kubernetes

Responsibilities:

• Lead the infrastructure SRE team to support Tencent Cloud's global infrastructure.
• Oversee the platform SRE team responsible for cloud products including Kubernetes, databases, IAM, and API servers.
• Manage the technical service support team for overseas customer support, focusing on key accounts.
• Develop and maintain an independent overseas SRE system, ensuring strict segregation.
• Establish and manage professional service teams for customer migration and cloud architecture improvement.
• Develop migration tools, solutions, and frameworks for Tencent Cloud.
• Act as the chief architect for private cloud products and cloud-native platforms, including Kubernetes, micro-services, and serverless functionalities.

Requirement:

• Proven leadership in managing global technology support teams.
• In-depth knowledge of cloud infrastructure, Kubernetes, databases, IAM, and API servers.
• Excellent communication skills in both English and Chinese Mandarin, with the ability to manage relationships with key accounts and stakeholders.
• Strong problem-solving skills and a strategic mindset

Duties and Responsibilities

Reporting to the Head of Client Services, this executive will support our portfolio managers in portfolio management, trade execution, and reconciliation with partner banks/brokers/accountants. His/her responsibilities include:

· Helping to process onboarding, subscription and redemption requests which includes liaising with the investors for due diligence checks and documentation

· Working with business support providers to process transactions and deliver investors’ requirements in an efficient and responsible manner

· Making follow-up investor calls and ensure compliance with all regulatory requirements

· Helping to maintain our investor record as well as a record of trades and settlement, funding and reconciliation

· Assisting the company in meeting tax reporting and audit requirements, as well as in fund administration and NAV reconciliation

· Assisting with preparation of marketing collaterals as part of the investor relations activities

· Supporting administrative and enhancement projects as assigned from time to time

Skills, Knowledge and Competencies

The candidate should ideally possess:

· A highly developed and keen sense of teamwork

· Ability to understand issues and appropriately escalate to Management in a timely fashion

· Dynamic, detail-oriented person and able to work under pressure

· Strong analytical skills

· Proficiency in MS Office

· Excellent communication skills

· Relevant academic or professional experience (accounting, fund accounting, fund administration or private banking.

Responsibilities

• Provide sales and administrative support to sales team.
• Handling of sales enquiries.
• Manages shipment and receipt of products, materials, and supplies.
• Asist in sourcing materials, goods, products, and services.
• Prepare sales quotations and service reports.
• Keep track of timelines for submission and completion of sales reports.
• Prepare power point slides for presentation.

Requirements

• Min ITE. Open for no experience candidates.
• Proficient in MS office
• Confident & self-motivated with good communication & interpersonal skills.
• Ability to work in a fast-paced environment, multitask and manage work priorities in a pro-active and flexible manner.
• Ability to meet tight deadlines.
• Prior shipping experience is added advantage.
• Prior sales experience is added advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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