Total 2,471 Senior Executive technical support job vacancies in Singapore

Job Description

To assist in managing company’s IT Infrastructure & Services, Enforcement of IT Security, Implementation of IT Project as well as System Development, Support and Maintenance

Responsibilities:

• Assist the IT Manager

• Conduct sessions with business users to gather requirements

• Liaise between different business stakeholders to ensure smooth operations, support and delivery of IT services.

• Document detailed business requirements and obtain sign-off

• Perform testing and end user training

• Maintain documentation for all hardware, software

• Follow up on problem tickets, following change management instructions and escalating problem to the appropriate groups define in the operation guidelines.

• Any other duties that may be assigned from time to time

• Provide onsite support at client's premise, remote support by phone & email, and standby support.

• Software Programming, Installation and configuration

• Handling clients/ end-users IT related requests

• Troubleshoot hardware & software issues

• Users profile administration

• Interface with other maintenance vendors

Provide application support

1. Assist IT Manager for the ERP implementation
2. Preferred Background / Skill Sets

• Candidate must possess at least a Bachelor Degree /Post Graduate Diploma in Computer Science / Information Technology or equivalent.

• At least 2 years of hands-on experience in applicationsupport and troubleshooting on Windows OS platform in both servers and desktop.

• Strong analytical and solid troubleshooting skills to quickly identify problems and implement solutions.

• Prefer Application Support and programming experience is preferred

• Provide helpdesk support and troubleshooting both onsite and online.

• Good interpersonal and communications skills, both oral and written, and positive attitude

Skillset(s) Requirement:

· Required Knowledge: Software Development / Application Support

· Required skills: MS SQL, VB.NET, EXCEL Micro VBA

· Full stack developer capability / Application Support / ERP Implementation

Responsibilities:

• Oversee good commercial relationship with all customers
• Monitor programs and procedures to ensure on-time delivery and customer satisfaction with the team
  Manage and implement the process improvement and changes enabled by IT systems
  Provide in-house support to the Sales Personnel in handling sales quotations, SOPs, RFQs and enquiries pertaining to assigned accounts
• Liaise and coordinate with global offices/agents with regards to sales-related enquiries, as well as shipment monitoring/coordination in accordance to account SOP set up
• Generate weekly/monthly reports for internal and external customers, in accordance to their requested format
• Review, update and maintain SOP, quotations and RFQ results for assigned accounts in server/systems
• Follow up on customer issues or handle disputes as and when necessary
• Develop and direct procedures pertinent to the effective and efficient operation of the Sales Support Team
• Provide feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes
• Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to
• Coach and guide new hires and junior team members for development and alignment

Qualifications and Experience

• Diploma in Marketing, Logistics, Supply Chain Management or equivalent
• Minimum 5 of relevant experience in Freight Forwarding Industry
• Good knowledge of Cargowise One is advantageous
• Good knowledge of Ocean Freight Quotation

Interested candidates, please send your updated CV to [email protected]

Tempserv Pte Ltd (06C3745)

R1983591

Technical Executive is responsible for evaluating suppliers, products, and services, negotiating contracts, and ensuring that approved purchases are cost-efficient and of high quality.

• Following and enforcing the company's procurement policies and procedures.

• Reviewing, comparing, analyzing, and approving products and services to be purchased.

• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.

• Maintaining good supplier relations and negotiating contracts.

• Researching and evaluating prospective suppliers.

Salary commensurate with experience

Sales Support Executive (International trade / Manufacturing industry)

• Location: Near Labrador Park MRT Station
• Working days: 5 days [ Mon - Fri ], Hybrid working is Negotiable
• Working hours: 9am - 6pm
• Salary: SGD $2,900 - $3,200

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Company Overview:

We are leading trading and distribution company specializing in composites, chemicals and building materials. Our company is committed to providing high-quality products and services to a diverse range of industries, including construction, manufacturing and engineering.

Job responsibilities:

Sales Coordination:

1. Key Account Management.
2. Provide administrative and operational support to the sales team, including preparing quotations, sales orders, and invoices.
3. Coordinate with internal departments (Such as logistics, procurement, and finance) to ensure the timely delivery of products and services.
4. Assist in the preparation of sales presentations, proposals, and reports for management and clients.

Customer Service

1. Respond to customer inquiries and provide accurate information regarding product availability, pricing, and delivery schedules.
2. Build and maintain relationships with customers by providing service and support.
3. Handle customer complaints and issues in a professional and timely manner, escalating to the sales manager when necessary.

Sales Analysis and Reporting.

1. Assists in tracking sales performance, preparing monthly sales reports, and analysing sales data to identify trends and opportunities.
2. Maintain and update customer databases, sales records, and other relevant information.

Marketing Support

1. Support marketing activities by coordinating with the marketing team for profuct launches, events, and promotions.
2. Assist in the preparation and distribution of marketing materials and samples to customers.

Inventory Management

1. Monitor stock levels and coordinate with the warehouse team to ensure sufficient inventory is available to meet customer demand.
2. Assist in managing inventory records and reconciling discrepancies as needed.

Qualifications:

1. Diploma or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
2. Minimum 2 years of experience in a sales support, customer service, or administrative role, preferably in the trading, distribution, or related industries.
3. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with ERP/CRP systems.
4. Knowledge of the composites, chemicals, or building materials industry is an advantage.

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Order Processing:

• Process sales orders in the ERP based on the sales order received.
• Ensure that the customers’ orders are processed in time. Work closely with sales team to support the sales process from receiving order to delivery of goods to customers.

Customer service:

• Receive customers’ request, enquiries from phone calls, emails, face to face. Work with the operation team to provide information to address customers’ requests and enquiries. Gather and record customer feedbacks in CRM and provide solutions to ensure customer satisfaction.

Invoicing and delivery:

• Prepare delivery order, tax invoice and loaner form. Liaising with courier service and in-house courier to ensure timely delivery to customers. Sending delivery order and invoices to customers for collection.

Product Insurance:

• Support the process of product insurance in Singapore. Liaise with end users and Insurance company to process the insurance purchase/claims via the insurance portal.

Administrative tasks:

• Performs various administrative activities relating to processing orders, invoicing and data maintenance. Maintain proper documentation of the order processed for audit purposes.

Requirements

• Min N / O / NITEC / Diploma in any courses
• Min 2 to 3 years of order processing / sales support exp

Salary range: $3K to $3.3K

Medical Device MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Perform PM, CM and BM of vehicles;

• Ensure the maintenance services and quality work is carried out with high quality in-accordance with the guidelines and report to workshop supervisor for necessary technical assistance;

• To complete the job within the specified time given;

• Conduct diagnostic check, troubleshooting, automotive transmission and engine overhaul if required;

• Responsible for maintaining, troubleshooting and rectifying vehicle defects;

• Maintain the tools and equipment well;

• Ensure good housekeeping in workshop at all times.

Job Responsibilities:

· Provides leadership to technicians(s) in daily operational functions

· Collaborates with cross-functional teams to attain both short and long term Fab automation milestones

· Streamlines control wafer management in bid to support and sustain daily Fab operations

· Collaborates with Production Control & Planning teams for the timely administration of wafer-starts

· Manages development and upkeeping of manufacturing peripherals so as to realize quality excellence towards hardware components

· Spearheads improvement projects pertaining to wafer containers as part of continuous improvement and cost reduction drive

· Cultivates Workplace Safety and 5S mindset in the Fab

Job Requirements:

· Bachelor degree in Engineering or related disciplines

· Minimal 3 years of semiconductor fab manufacturing background

· Team leadership experiences is an advantage

· Independent contributor and robust self-starter with a strong inclination towards data-driven methodologies

· Adequate in relating to a varying demographical workforce

· Conversant with MS Windows software

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Technical Specialist be part of their Technical Team for ongoing transformation projects.

Duties of Technical Specialist:

• Act as the main contact for tenancy and leasing matters.
• Oversee M&E works, BMS, telecommunications, lifts, and security systems.
• Liaise with authorities and handle audits.
• Manage drawings and minor improvement/A&A works.
• Ensure vendors follow the PPM schedule.
• Address safety issues, crisis management, and SOPs.
• Handle progress reports, quotations, and approvals.
• Escort contractors and manage duty phone hotline.
• Update systems for LinkFM, OMS, and fault cases.
• Assist with project management, including site supervision and checking materials.

Requirements:

• DIploma / Degree in related field
• Relevant experience with Commercial Buildings
• Comfortable with Staggered Shifts

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Setup/User Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Exciting role in the Public Sector - in the Media industry!

Duration: 11 months

Job Responsibilities:

• Provide general administrative support to the team as required, including preparing documents, reports and presentations.
• Organise and maintain electronic filing systems, ensuring documents are easily accessible and properly archived.
• Assist in coordination of events and meetings, ensuring all logistical aspects are covered.
• Assist with light bookkeeping tasks, such as review of invoices and expense reports.
• Correct and update data entries in Excel spreadsheets, ensuring information is up-to-date and error-free.
• Assist in compiling and organising data for reports, presentations and other business requirements.
• Support special projects and other duties as required by the team.

Looking for:

• Singaporeans only
• Min. Degree in Business Administration or its equivalent
• Proficiency in Microsoft Office Suite (PowerPoint, Excel and Word)
• Basic understanding of data entry and data management principles
• Strong organisational skills and attention to detail
• Excellent communication skills, both written and verbal

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chloe Chew (R1768631)
ScienTec Consulting (ScienTec Personnel) - 11C578

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Engage and collaborate with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Conduct mental health screening to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients with mental health issues and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Manage volunteers to support outreach events and conduct activities when necessary
• Establish and support the run of a caregiver support group

Requirements:

• Degree Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Preferably able to converse in Malay or dialect as there is a high proportion of Malay and dialect-speaking clients
• Excellent communication skills and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Sengkang/ Teck Whye

Work Service Area:

• Ang Mo Kio-Hougang, Hougang SMC & Punggol
• Bukit Panjang SMC, Cashew & Zhenghua
• Brickland & Choa Chu Kang
• Limbang & Yew Tee

(If you have specific preference on the work service area, please indicate in the job application form)

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

About Community Mental Health Department:

Our Community Resource, Engagement and Support (CREST) teams support clients who are at risk of or diagnosed with mental illness as well as their caregivers. The teams provide basic emotional support and monitoring of their mental health conditions through home visits and service linkages.

Responsibilities:

• Support any networking events with stakeholders such as government agencies, grassroots, and community-based organizations to raise awareness of mental health
• Support mental health screening events to identify those who are at-risk/diagnosed with mental health conditions and connect them with the right services for early diagnosis and treatment
• Provide basic emotional and cognitive support to clients who are at-risk/diagnosed with mental health conditions and/or their caregivers and link them up with relevant services based on their needs
• Ensure proper maintenance of case documentation and timely submission of reports to external parties
• Support the run of a caregiver support group

Requirements:

• Diploma Holder preferably with some social service experience
• Passionate to work in the mental health sector and community services
• Good communication skills (oral, written, bilingual) and interpersonal skills
• A team player who can also work independently
• Detail-oriented in keeping proper documentation
• This position is on a contract basis

Work Location: Sengkang/ Teck Whye

Work Service Area:

• Paya Lebar & Serangoon
• Bukit Panjang SMC, Cashew & Zhenghua
• Limbang & Yew Tee
• Bukit Timah, Clementi & Ulu Pandan
• Brickland & Choa Chu Kang

(If you have specific preference on the work service area, please indicate in the application form)

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Position title : Customer Support Executive (CSE) - Video Analytics

Location: Ayer Rajah Crescent

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.
  
  
  
  
  
  
  

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Our client champions sustainable industrial development. It master-plans clean, green and smart estates to create attractive destinations for Singapore's talent and communities

Responsibilities:

• You will manage and coordinate the evaluation of various development proposals submitted to the company for plan consent. You will work closely with building industry professionals such as architects, planners, engineers, surveyors and consultants as well as developers, Agencies and industrialists.
• You are expected to be familiar with the company’s estates you are assigned to, able to read technical drawings for building and infrastructure projects, be comfortable to deal with people, have eyes for details and have good time management to ensure that the plan consent cases are processed in a timely manner.
• You may be assigned to handle estate related works and other duties as and when required.

Requirements:

• Background in planning, architecture, civil engineering or other relevant technical disciplines. Good writing, communication and interpersonal skills. Knowledge of AutoCAD, BIM, Corenet & GIS will be an advantage.

Location: Jurong Summit
Working Hours: 8:30am – 6pm, Friday till 5:30pm

Interested candidates who wish to apply for the above position, please click "Apply now" or click here to apply:

https://go.persolkelly.com/job/apply/8758

We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No: 01C4394| Christine Cheah| Reg No: R1764383

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

1 year renewal contract

located in MacPherson

Great exposure

About the company

Our client is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. You will be provided with on going training and support to ensure you have the expertise and skills to undertake the role.

This customer service admin position will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of the full spectrum of Customer Service Administration duties.

About the role

• Provide customers with after-sales support.
• Manage customers' orders and enquiries and follow through to order fulfillment.
• Handle customers' enquiries on spare parts
• Prepare quotations and follow-up with customers on order status.
• Monitor orders and interface with Vendors, Supply Chain, Quality,
• Logistics and Technical Departments to ensure timely delivery of spare parts to customers.
• Address customers' concerns and maximize customer satisfaction.
• Support other internal departments commercially/systemically with contract requirements to ensure business objectives are met.
• Generate reports as and when required.
• Any other tasks as delegated by the superiors.

Skills and experience

• Minimum Diploma in Technical or Business-related discipline
• Minimum of 1-2 years of working experience, preferably in similar position
• Basic understanding of supply chain management principles ∙ Good interpersonal and communication skills
• Ability to read and understand basic engineering drawings will be advantageous.
• A team player who can multitask well to meet deadlines and requirements in a fast-paced environment, detail-oriented and highly organized.
• Proficient in Microsoft Office (Excel, Word, Outlook) and SAP applications.
• Self-motivated, with a strong desire to learn, grow, and contribute to the success of the team.
• Ability to work effectively both independently and as part of a team.

To apply online, please click on the appropriate link.

EA: 94C3609 / R1110392

Admin Support

Responsibilities:

Receptionist Functions & Front-Desk Operations: Manage front-desk operations and provide a welcoming environment for visitors.

Coordinate Transport Services: Organize and coordinate transportation services as needed.

Logistics Coordination: Handle logistics coordination for various activities and events.

Student Care: Address the needs of students who are ill or injured, including escorting them to the hospital when necessary.

Communication Management: Attend to incoming phone calls, walk-in queries, and email inquiries.

Mail Sorting: Manage and sort incoming and outgoing mail.

Administrative Tasks: Perform simple administrative tasks such as filing and document organization.

Financial Assistance Processing: Assist in processing Financial Assistance Schemes for students.

Additional Duties: Undertake other duties or financial tasks as assigned by the administration manager or school leaders.

Qualifications and Skills:

Educational Qualification: GCE “N” Level or equivalent.

Technical Skills: Proficient in Microsoft Office, including Word and Excel.

Language Proficiency: Fluent in English. Ability to speak an additional language is advantageous.

- Starting pay: S$2,000 ~ S$3,000

- 5 days work week (Mon to Fri)

- Only Singaporeans/PR may apply

- Min qualification: O levels

- Job description: Answer phone calls, reply emails, checking in hotel guest, etc.

- Office near to PasirPanjang MRT station

- Email your resume to [email protected]

- Check out our hotel at https://www.tinypod.com/

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Technical Specialist be part of their Technical Team for ongoing transformation projects.

Duties of Technical Specialist:

• Act as the main contact for tenancy and leasing matters.
• Oversee M&E works, BMS, telecommunications, lifts, and security systems.
• Liaise with authorities and handle audits.
• Manage drawings and minor improvement/A&A works.
• Ensure vendors follow the PPM schedule.
• Address safety issues, crisis management, and SOPs.
• Handle progress reports, quotations, and approvals.
• Escort contractors and manage duty phone hotline.
• Update systems for LinkFM, OMS, and fault cases.
• Assist with project management, including site supervision and checking materials.

Requirements:

• DIploma / Degree in related field
• Relevant experience with Commercial Buildings
• Comfortable with Staggered Shifts

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our USV team. The successful candidate will be responsible for supporting various administrative requirements, including generating quotations, managing ES accounts, raising purchase orders, performing goods acceptance, and generating ROP. Additionally, the role involves liaising with external contractors such as STEML, STELS, and other subcontractors as needed.

Key Responsibilities:

• Generate quotations for various projects and services.
• Manage and maintain ES accounts.
• Raise purchase orders and ensure timely processing.
• Perform goods acceptance and ensure compliance with quality standards.
• Generate ROP and other necessary documentation.
• Liaise with external contractors, including STEML, STELS, and other subcontractors, to ensure smooth project execution.
• Provide administrative support to the Sea Guardian and Wakeboard O&S teams as required.

Qualifications:

• A background in engineering is required. Diploma.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Additional Information:

• This position requires frequent access to confidential information and occasional access to secret information.
• The candidate must adhere to all security protocols and guidelines.

The Senior Investment Operations role is responsible to support a MNC bank's various operations in Singapore. Candidate must have the following skills:

• Banking Operations
• Investment Operations (Mutual Funds / Bonds / Structured Notes / Equities)
• Data Analysis
• Managing daily investment activities & reporting
• Experience of Banking Domain - 1/2 years

Responsibilities:

• Support Mutual Funds / Bonds / Structured Notes / Equities related processing for SG and HK Investment Operations.
• Ensuring quality processing and adherence to the Policies and Controls.
• Liaison with other processing teams in RIO, Product team and country operations teams located in countries supported by the department.
• Ensure that the day-to-day processing of orders is completed smoothly adhering to the cut off times.
• Meet the Business expectation on operational matters and facilitate a high degree of customer satisfaction.
• Timely handling of transactions and exceeding the service expectation with internal clients.
• Must be detailed oriented to handle the large volume of daily transactions.
• Supports new product setup, static data maintenance and pricing functions for Consumer bank businesses (SG & HK) in Asia Pacific countries.
• Manage day to day maintenance requirement from different country product teams.
• Generating variance and stale price report and perform EOD reporting to country product teams.
• Supports ad hoc maintenance by performing Bulk upload function in the investment system.
• Handle business queries and perform investigation on any production discrepancy.
• Liaises with Bloomberg and AA stock on any pricing issues.
• Manage day to day operations of maintaining the structure product warehouse by understanding the term sheet, maintaining the notes, subscription and redemption update, underlying update on valuation and levels to track performance of the Note, capturing maturity, callback proceeds.
• Generating dashboard reports from the data warehouse on periodic basis or ad hoc basis as per country and regional investment product team requirements.
• Generating Performance metrics for Structured products by analyzing the data from the data warehouse.

Qualifications:

• Bachelor’s degree/University degree or equivalent experience.
• Ability to work in diverse environments and cultures.
• Minimum 1 to 2 year’s work experience preferably in Operations.
• Knowledge of investment products especially around Equities, Mutual Funds and Fixed Income Securities.
• Responsible, organized and ability to work under pressure and multi-task in a fast paced environment with tight deadlines.
• Provide high quality service to internal customers.
• Articulate with strong communications skills both written and spoken.
• Good Team Player.
• Need to work on Singapore & Hong Kong public holidays.
• Singapore Citizen or PR is preferred

The work location will be in the Changi Business Park.

Key Responsibilities:

· Generate quotations for various projects and services.

· Manage and maintain ES accounts.

· Raise purchase orders and ensure timely processing.

· Perform goods acceptance and ensure compliance with quality standards.

· Generate ROP and other necessary documentation.

· Liaise with external contractors, including STEML, STELS, and other subcontractors, to ensure smooth project execution.

· Provide administrative support to the Sea Guardian and Wakeboard O&S teams as required.

Qualifications:

· A background in engineering is required. Diploma preferred

· Must be a Singaporean citizen.

· Ability to clear up to security CAT 2A.

· Strong organizational and multitasking skills.

· Excellent communication and interpersonal skills.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Additional Information:

· This position requires frequent access to confidential information and occasional access to secret information.

· The candidate must adhere to all security protocols and guidelines.

Maestro HR

damien lee tian hong

R1106726

16C8462

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

Application Monitoring

• Implement effective application monitoring to detect incidents promptly and minimize downtime.
• Supervise and monitor daily and monthly batch chains to ensure timely problem resolution.
• Provide regular data quality reports.
• Streamline processes to reduce manual intervention.

Incident and Request Management

• Provide level 2 application support to back-office users.
• Analyze, manage, and coordinate incidents and requests, especially those impacting multiple teams.

Problem Management and Continuous Improvement

• Identify and eliminate recurring problems.
• Provide requirements for a dedicated bug-fixing and improvement team.
• Collaborate with build and operations teams to maintain a comprehensive knowledge base.
• Implement training programs to reduce business-to-IT requests.

Change Management

• Conduct thorough release testing.
• Analyze application performance.
• Ensure successful production deployment and validation.
• Participate in a rotating weekend release schedule.

What Will Make You Shine

• Bachelor's degree in Computer Science or a related field.
• Proven experience in Java, PL/SQL, and Linux.
• Minimum 5 years of experience with Calypso version 16, specializing in Back-office functionality and customization of various modules.
• Strong understanding of financial assets (FX, money market, cash) and the trade lifecycle.
• Experience with regulatory reporting, such as MMSR.
• Willingness to participate in on-call rotations for night and weekend support.

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

Youth Employment Support (YES) (青年就业辅助) was formed in 2007 to continue imparting to graduates of Metta School with life skills that promote integration, independence and employment.

Our maiden initiative, Arts@Metta (慈光展艺), has as its mission to provide equal access to enriching artistic endeavours for youths with special needs while creating related training cum employment opportunities under a sustainable framework.

As an ECO Officer , the candidate is responsible in the following areas:

Main Responsibilities

• Support the efficient and effective day-to-day operation at ECO@Metta
• Assist in coaching and mentoring alumni as appropriate to improve performance
• To work closely with the team to engage in new product development and establish contacts with vendors and suppliers for product development
• To manage retail activities, including managing corporate projects, public sales and retailers for consignments
• To drive digital initiatives i.e. social media marketing and managing e-commerce platforms
• To help facilitate Corporate Social Responsibility (CSR) events and activities
• To create awareness and identify business prospects and opportunities via roadshows and CSR activities
• To maintain quality service by establishing and enforcing organisation standards
• To handle and manage project related administrative tasks
• Contributes to team effort by accomplishing related results as needed

2. Other Responsibilities

• Assist in any Fundraising event and activities
• Perform any other duties as required and/or assigned by the Manager or Management

Responsibilities

• Responsible to handle coverage support and provide permanent solution / workaround depending on the nature of issue.

• Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

• Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

• Perform deployment & release management activities.

• Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Skills/Requirement

• 3 + years of relevant experience.

• Basic understanding of Java and coding.

• Able to work with UNIX system, with understanding in bash/shell scripts.

• Experience with Java, Springs and Hibernate

• Experience in Agile Development and Agile Delivery

We regret to inform that only shortlisted candidates will be contacted.