Total 4,408 Manager job vacancies in 7 tuas loop singapore

OVERVIEW

We are seeking an experienced Project Manager with a strong background in the local building and construction industry to join our team. The ideal candidate will have 8 to 10 years of hands-on experience working in construction projects, demonstrating proficiency in overseeing all aspects of project execution from inception to completion. As a Project Manager, you will be responsible for ensuring projects are delivered on time, within budget, and in compliance with safety and quality standards.

RESPONSIBILITIES

• Project Planning and Execution: Lead the planning, scheduling, and execution of construction projects, ensuring alignment with client requirements, budgetary constraints, and timelines.
• Resource Management: Effectively allocate resources, including labor, materials, and equipment, to optimize project efficiency and productivity.
• Stakeholder Communication: Serve as the primary point of contact for clients, subcontractors, suppliers, and internal team members, maintaining clear and open communication channels throughout the project lifecycle.
• Risk Management: Identify potential risks and proactively implement mitigation strategies to minimize disruptions and ensure project success.
• Quality Assurance: Uphold high standards of quality and craftsmanship, conducting regular inspections and implementing corrective measures as necessary to address deviations from specifications.
• Safety Compliance: Enforce adherence to safety regulations and protocols, fostering a culture of safety consciousness among project team members and subcontractors.
• Budget Control: Monitor project expenditures and track financial performance against budgetary targets, identifying variances and taking corrective action to maintain financial viability.
• Documentation and Reporting: Maintain accurate project documentation, including contracts, permits, progress reports, and change orders, providing timely updates to stakeholders as required.

REQUIREMENTS

• Education: Bachelor's degree in Civil Engineering, Construction Management, or a related field.
• Experience: 8 to 10 years of progressive experience in Singapore's building and construction industry, with a minimum of 5 years' experience managing projects and a proven track record of successfully delivering complex projects on time and within budget. Experience in swimming pool construction, or steel structure / M&E trades is advantageous.
• Technical Proficiency: In-depth knowledge of construction methodologies, building codes, and regulations in Singapore. Proficiency in industry-related and office processing software (e.g., Autodesk, Microsoft Project, Microsoft office) is essential.
• Leadership Skills: Strong leadership and interpersonal skills, with the ability to motivate and inspire multidisciplinary project teams to achieve common goals.
• Problem-Solving Abilities: Demonstrated aptitude for identifying and resolving complex project challenges in a dynamic and fast-paced environment.
• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate ideas and negotiate effectively with diverse stakeholders.
• Adaptability: Flexibility to adapt to changing project requirements and priorities, while managing deliverables under pressure.
• Ethical Standards: Commitment to upholding ethical standards and integrity in all business dealings.

APPLICATION

If you meet the above requirements and are ready to take on the challenge of managing high-profile construction projects in Singapore, please submit your resume and a cover letter outlining your relevant experience and accomplishments. We look forward to reviewing your application and considering you for this exciting opportunity.

• Lead and motivate a team of IT technicians and engineers responsible for Corrective Maintenance and Preventive Maintenance activities.
• Provide guidance, mentorship, and performance feedback to team members to ensure optimal performance and skill development.
• Oversee the troubleshooting and resolution of IT infrastructure issues, including hardware, software, and network problems, ensuring minimal disruption to business operations.
• Interface with Service Managers on all Ops matters.
• Helping the Ops Director to oversee a team of Ops Leads/Engineers on system related escalation and matters pertaining to Corrective and Preventive Maintenance. 
• Rooster rotation and interface with Service Managers on escalation
• Coordinate with internal teams and external vendors to escalate and resolve complex technical issues.
• Establish and maintain preventive maintenance schedules for IT systems and equipment to minimize downtime and optimize performance.
• Implement proactive measures to identify and address potential issues before they escalate into significant problems.
• Regularly assess the effectiveness of preventive maintenance strategies and make adjustments as necessary.
• Serve as the primary point of contact for client escalations related to IT operations, ensuring timely response and resolution of issues.
• Communicate effectively with clients to understand their concerns, provide updates on the status of escalations, and manage expectations.
• Drive continuous improvement initiatives to enhance the efficiency, reliability, and performance of IT operations.
• Identify opportunities for process optimization, automation, and cost reduction to achieve operational excellence.
• Assist the Ops Director to ensure engineers are up to the job skill (certification and training)
• Laise with Sales Specialist on deals, and  downstream vendors like Cisco, Checkpoint etc.
• Involves in Tender financial assessment and Technical compliance with the Presales
• Stay updated on industry best practices, emerging technologies, and trends to inform decision-making and drive innovation.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Butcher’s Block is Raffles Hotel Singapore’s avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. The Restaurant General Manager of Butcher’s Block will be the “face” and ambassador of the restaurant, leading the venue’s personality and soul. As General Manager, you will work closely with the Restaurant Chef de Cuisine for supervising the overall operation and service standards of the outlet to meet and exceed guest’s dining experience expectations. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. In addition, the General Manager will be expected to lead the team and to create a nurturing work environment for the team members to prosper and excel. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with office of Talent & Culture
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards.
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles.
• Be culturally affinity and show empathy to all team members.
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team.
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Streamlines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items.
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Job Info:

• Salary: Basic from $4000 - $5000 + Transport Allowance $450 + Handphone Allowance $80 + VB + Flexi Dollars
• Working Hour: Monday - Friday (08:30 AM - 05:30 PM); Saturdays (Alternate): 08:30 AM - 12:30 PM
• Location: Outram Park MRT

Job Scope:

• Oversee daily operational activities
• Manage cost recovery processes
• Handle customer feedback/complaints and ensure service recovery
• Coordinate vehicle maintenance, repairs, breakdowns, accidents, and claim settlements
• Supervise the operation and maintenance of the vehicle fleet
• Ensure compliance with LTA regulations and reporting requirements
• Oversee new rental and project initiatives
• Develop and implement preventative maintenance programs
• Manage repair and maintenance budgets
• Handle vendor management and relationship building
• Resolve escalated issues requiring coordination with other departments
• Plan fleet utilization and vehicle movement
• Manage staff welfare, discipline, work performance, and HR matters
• Take the lead on all departmental and company matters
• Perform ad hoc duties as assigned by supervisors

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Responsibilities

· Provide after treatment follow up with customers.

· Handle front desk duties and fix appointment for customer.

· In charge of Inventory and

· In charge of the overall management and profitability of the assigned outlet.

· Evaluate outlet operations and establish action plans for continuous improvement.

· Oversee and assist in operational matters.

· Performs hair treatments Styles hair and hair dry.

· Upsells clients on products and services.

· Lead team with exceptional customer service.

· Train a highly effective team committed to achieving set targets.

· Develop staff into service professionals and groom high potentials to leadership roles.

· Make sure good housekeeping are practiced and maintained at all times.

· Any other tasks as assigned by the Management. with min 2 years relevant working experiences.

· Bubbly & outspoken

Requirements

· Willing to learn.

· Sales Driven

· Relevant sales experience in hair care or beauty line will be an advantage.

· Able to work on weekends and public holiday.

Interested Applicants please email us with attach CV at

[email protected]

Project Manager

• Basic Up To $5000
• Mon - Fri 9.00am - 6.00pm
  Need to be ready for OT as usual, even on weekend (off in lieu)
• Next to Tai Seng MRT

Job Scope

• Analyze statements of works, drawings, and schematics to determine project duration and resource needs.
• Ensure all project activities are coordinated for timely, accurate, and budget-compliant completion.
• Develop and oversee the project schedule.
• Act as the primary point of contact for both internal and external project communication and documentation.
• Coordinate activities with the general contractor, construction manager, owner, and other trades as necessary.
• Maintain effective communication with customers, handling change orders, project updates, and delivery statuses.
• Provide consistent updates, reports, and supporting documents to project stakeholders.
• Review project progress to ensure alignment with schedule and budget.
• Manage both internal and external resources efficiently.
• Identify and address project risks.
• Attend on-site meetings and scheduled calls as required.
• Assist in the preparation of tender documents for project materials, occasionally participating in tender interviews.
• Coordinate the transfer of the project to the service department upon completion.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

KAM SHWU MIN | EA Personnel No.: R22111811

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consultancy background is preferred

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

We are seeking a highly motivated individual to join our team as the Manager - eCommerce Application Owner. In this role, you will lead the eCommerce rollout team through the entire process, from conceptualization to implementation, ensuring seamless execution and driving effective project communication.

Key Responsibilities:

1. Team & Program Management:

• Lead the eCommerce rollout team, managing implementation and communication.
• Coordinate day-to-day activities across teams and drive progress against goals.
• Resolve blockers and support effective team communication and problem-solving.
• Collaborate with internal and external partners in complex team structures.
• Streamline system processes and ensure operational stability aligned with KPIs.

2. Demand and Scope Management:

• Clarify requirements and align them with business goals.
• Identify gaps, localize requirements, and review risks.
• Govern change requests and provide feedback on requirements.
• Define scope, estimate effort, and provide input to management.

3. Business Consulting:

• Provide consulting support as required and participate in rollouts.
• Maintain contact with vendors to stay informed about enhancements or upgrades.
• Conduct continuous testing to explore system capabilities and share insights with the team.

4. Vendor Governance and Deliverables Measurement:

• Manage vendors to ensure quality development and delivery processes.
• Oversee regional piloting and ensure quality documentation of solutions.

5. Integration Expertise and Management:

• Ensure adherence to rollout and business processes.
• Define integrations among global and regional systems and potential interfaces.

6. Maintain Regular Contact with HQ:

• Receive guidance on strategic digital solutions.
• Provide market requirements and conditions for future strategies.
• Align HQ solutions with market needs and plan future developments collaboratively.

This role requires strong leadership, communication, and problem-solving skills, along with the ability to work under pressure and resolve conflicts. If you thrive in a dynamic environment and are passionate about driving eCommerce initiatives to success, we encourage you to apply.

QUALIFICATIONS

Training:

• SAFe Certification for Agile Scrum Master/Product Owner is advantageous.
• Vocational training in business processes and relevant integrations.
• Education in Business Management, Consulting, or IT Management.
• Certificate in SCALE agile framework preferred.

Experience:

• Bachelor's or Master's Degree in relevant fields.
• 10 years of automotive experience with strong IT integration expertise.
• Experience in Product Owner or Project Management for digital products, particularly eCommerce.

Specific Knowledge:

• Proficiency in IT wholesales and retail digital solutions.
• Familiarity with Atlassian Toolchain (Jira, Confluence) and Agile methodologies.
• Strong understanding of digital technologies and development trends.
• Excellent communication, leadership, and organizational skills.

This position is based in location Singapore. A valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. We regret to inform you that only shortlisted candidates will be notified.

We are looking for a highly talented Lead/Senior Manager FP&A - Q-Commerce, APAC to join our Regional New Verticals Finance team! This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create direct impact and be involved in today’s exciting businesses, then this may be the place for you! 

The ideal candidate will be a highly motivated individual with experience in working well under pressure. Have a track record managing a team as well as overall P&L management.. As this role would be a highly visible role, you would be working with all levels of people in the organization and having a great personality is a HUGE plus!

Responsibilities:

• Business Partnering -

  • Partner with regional department heads and cross-functional teams in management accounting, budgeting and forecasting, and financial analysis.

  • Manage and work on revenue generating and cost savings initiatives/projects with the regional and local finance and business teams

• Forecasting and Budgeting - 

  • Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.

  • Simulate financial models based on business plans, new channels or product offerings, and business development opportunities.

• Financial Analysis - 

  • Provide meaningful financial analysis in order to aid business decisions.

  • Perform revenue and pricing analysis against financial budget, highlighting trends and communicating any causes of unexpected variances.

• Financial Reviews - 

  • Produce, compile, and present financial data to evaluate business performance, and provide informed recommendations

• Process streamlining and automation - 

  • Identify and suggest areas in which we can do better! To automate, streamline, and improve current reporting, operational and accounting processes to improve business efficiency in the region.

• Team Management - 

  • Have fun! And enable the other team members to have fun too!

We are looking for a highly motivated Senior Manager, Finance Business Partner (APAC) to be based in our regional Singapore office!

Responsibilities: 

• Oversee and lead finance partnering activities for APAC competing/emerging markets and all businesses including new businesses.
• Partner with regional business heads and country managers in management accounting, budgeting and forecasting, and financial analysis.
• Develop financial plans based on an in-depth understanding of business needs, with the objective of achieving growth and profitability targets.
• Oversee financial and information analysis, measure the financial impact from a broad range of variables and key indicators.
• Compile and present financial data to evaluate business performance, and provide informed recommendations.
• Driving the Business to meet target KPIs by providing proactive insights to highlight opportunities for improvement to support decision making (e.g. pricing)
• Leading change management projects including new country expansion, new vertical launches or new product rollouts
• Lead ad-hoc projects, and continually automate/streamline processes to improve business efficiency in the region.

NIQ GFK CMI’s Customer Success Team team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Role purpose

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients' teams, including marketing, sales, category, and many more.

You will be expected to understand our clients' needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

You will be leading a team of research analysts and be responsible for their development and coaching.

In your role, you would:

• Lead a team of analysts to deliver consistent and high-quality actionable insight   
• Build and maintain strong relationships with senior client stakeholders  
• Coach, develop, and inspire the team to develop careers and drive innovative approaches to client briefs  
• Manage internal stakeholders and projects to ensure the client’s requirements are translated into delivering the very best NIQ-GFK CMI can offer.   
• Proactively share and exchange best practices and industry knowledge across NIQ-GFK  internal teams  
• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client's business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their businesses. 

About you

You are a high-performing individual thriving in ensuring high client-centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships.  Awareness of the market landscape, our CMI products, and our processes are at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meeting goals and growth.

The position is responsible in assisting the IT Manager to handle the day-to-day IT operations. The Assistant IT Manager maintains and promotes core technology standards and maintains Accor best practices in respect to property systems. This role is responsible to maintain the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, supporting the internal IT Helpdesk, troubleshooting hardware and software issues and providing resolutions to IT matters. This position will be responsible for the administration and internal support of the hotel’s computers, printers, servers, and related equipment.

Primary Responsibilities

IT Operations

• Resolve all IT issues for colleagues via frontline troubleshooting or escalation to the Corporate Helpdesk.
• Provide IT assistance and expertise to in-house guests and Events.
• Support and administer to on-premise applications, systems, servers and networks.
• Monitor the Hotel data centre and IT racks.
• Manage daily backups of critical data.
• Deploy IT equipment for Tech Refresh or loans.
• Conduct PCI training.
• Process IT system access for onboarding/offboarding of employees.
• Liaise with vendors on hardware maintenance and support.
• Maintain IT asset and software license inventory.
• Contribute to Technology Services knowledge base.
• Attend operational meetings as required.
• Assist the IT Manager with IT budget and forecast.
• Assist the IT Manager in executing all IT projects at the Hotel.
• Ensure users are aware of Support processes, Corporate Help Desk.
• Assist the hotel’s day-to-day IT activities, ensuring all standards are followed.

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by the Management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other duties as assigned by the Management.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we are seeking an experienced Customer Experience Manager to join us. You will excel in designing and optimizing customer service processes, be adept at resolving challenging customer escalations, and have a strong background in configuring CRM software such as Salesforce and Zendesk.

In this role, you will lead and manage a team of customer service agents to ensure a world-class customer experience. When there are escalation cases, you need to be able to guide them to deliver fantastic service recovery and delight the customer. The ideal candidate will have a proven track record of process improvement, a knack for handling difficult customer situations, and a deep understanding of CRM tools.

Key Responsibilities:

• Customer Service Process Design:
• Assess, design, and optimize customer service processes to enhance efficiency and customer satisfaction.
• Implement best practices and workflows to streamline customer interactions.
• Lead process improvement initiatives to reduce response times and enhance the customer journey.
• Difficult Customer Escalations:
• Handle and resolve escalated customer complaints and complex issues.
• Provide guidance and support to the team in resolving challenging customer situations.
• Develop strategies to prevent escalations and improve overall customer satisfaction.
• CRM Software Configuration:
• Utilize hands-on experience with CRM software, including Salesforce and Zendesk, to set up and optimize customer flows and support workflows.
• Customize CRM tools to meet the specific needs of the customer service team.
• Train and mentor team members on CRM software usage.
• Team Leadership and Management:
• Lead, mentor, and motivate a diverse team of 20 local and 100 offshore customer service agents.
• Set clear performance expectations, provide regular feedback, and conduct performance evaluations.
• Develop and implement strategies to drive team performance and productivity.
• Quality Assurance:
• Establish and maintain quality standards for customer interactions, both locally and offshore.
• Conduct regular quality assessments and audits to ensure adherence to these standards.
• Develop and implement training programs to address any skill gaps.
• Data Analysis and Reporting:
• Utilize customer data and feedback to drive data-driven decision-making.
• Generate and present regular reports on key performance indicators, customer feedback, and team productivity.
• Communication and Collaboration:
• Foster open and effective communication within the customer service team and with other departments.
• Collaborate with stakeholders to ensure customer-centric initiatives and improvements are executed.

• Bachelor's degree in Business, Management, or a related field (or equivalent experience).
• Proven experience in customer service management, with a focus on process design, escalations, and CRM configuration.
• Strong leadership and people management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in CRM software, specifically Salesforce and Zendesk.
• Data-driven decision-making and analytical skills.
• Excellent problem-solving and conflict resolution capabilities.
• Adaptability and the ability to thrive in a fast-paced, dynamic environments
• Experience with managing offshore customer service teams.
• Knowledge of customer service best practices and emerging trends.

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team

Job Descriptions:

• Lead/manage a team of Quantity Surveyors in the administration and review of procurement and contract management
• Review contract documents and providing cost estimates on tenders
• Prepare and monitor project cost budget, cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Oversee and manage main contract progress claim and subcontract payment including variation claim
• Resolving contract disputes and contract claims, assessing entitlement for extension of time and loss/expense claim
• Able to independently lead/manage large scale project
• Manage record keeping for all contract-related correspondences and documentations
• Communicate contract-related information to all stakeholders
• Ensure timely finalization of main and subcontract

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 5 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

Mandatory Skills

Responsibilities

• End-to-end ownership (design, define and deliver) of the Core Banking platform release management:
• Provisioning of the technical environments necessary for proper testing, dress rehearsals and final cutover events
• Planning and execution of large software releases, holding accountability for coordination of all the parties involved.
• Run the demand management forums with Project Directors, Delivery Leads, ScrumMasters and Delivery Guild
• Identify technical skills and resources required for delivery.from Environments Provisioning Team, c
• Coordinate with Leads for resourcing.
• Liaise with all teams involved on testing and implementation of large software upgrades, i.e. service packs for Core Banking systems in use
• Provide skills, coaching and support to core banking delivery teams, related to the processes and approvals involved in provisioning
• of technical environments.
• Provide skills, coaching and direct support, to the project teams, ensuring smooth handover from project mode to the BAU.
• Perform the Scrum Master role (where required) and lead the Environment Provisioning team in their sprint
• deliveries.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment and data safety..
• Collaborate with project team members from various domains to monitor, develop, execute project plans associated with project
• content.
• Manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• Deal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Technical Requirements

• Minimum 12 - 17 years of experience and out of which, minimum 5+ years of release management using JIRA in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Good knowledge in various cloud supporting technologies to support the infrastructure for optimization.(i.e. open Shift, APIs, Kafka, VPC, GTM…)
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.

Idea Candidates should have :-

1. Governance of the environment life cycle and ensurance of it’s reliability
   Environment will require regular data refresh (from PROD), batch runs, handling the inevitable infra/app-layer errors etc.
   Team’s goal is to orchestrate necessary activities among the parties (DBS teams) involved.
   Skills required: IT infra and application architecture acumen, allowing for effective discussions with SMEs and ability to plan and execute the necessary tasks.
2. Utilization of the environment for testing of the production changes
   Environment will be used by hundreds of teams and projects. The implies the need to orchestrate the testing calendar, liaise between the change-owners etc.
   Skills: process ownership experience, understanding of testing area, ability to understand dependencies between testing scopes/projects/applications etc, dashboarding and pitching to the senior management
3. Applications onboarding
   While main part of the environment will be built as part of – already running – project, there will be continuous need to onboard new systems and make them part of the environment.
   Skills: similar to “technical project manager” – ability to orchestrate between infra/middlelayer/application SMEs and ensure compliant and efficient process of adding new application to the environment.

The Project Manager within the Export Team serves as a pivotal link between our sourcing brewery and the import market (internal client or JV Partner) or distributor.

The primary objective is to optimize the export process and oversee the demand planning process for export markets, ensuring seamless coordination between market demands and supply commitments from various sourcing breweries.

The Project Manager is instrumental in optimizing the entire export process, from demand planning to supply commitments, and fostering a customer-centric culture. By aligning market demands with sourcing capabilities, the Project Manager plays a crucial role in ensuring optimal capacity planning, high case fill rates, and customer satisfaction.

Job Description

Case Management and Export Process Optimization:

• Act as a dedicated case manager for the export process from APBS and other sourcing breweries, overseeing and optimizing all aspects to ensure efficiency

Liaison Between APBS, Sourcing Breweries, Import Market/Distributor, and Sourcing Entity:

• Foster effective communication and collaboration on sourcing matters between APBS, other sourcing breweries, the import market or distributor
• Serve as the primary point of contact, addressing inquiries, resolving issues, and facilitating smooth information exchange.

Demand Planning & Statistical Forecast:

• Application of demand planning tools and data (e.g. statistical forecasting techniques and models, sales data and trends, stocks levels) to generate demand plans to the agreed level of detail in a timely manner to facilitate supply and production planning for domestic and export orders
• Meet all sales forecast requirements and ensure achievement of sales volume committed by Commerce Team
• Work closely with Sales and Marketing on product allocation and prioritization in case of product shortage
• Monitor and control stock levels including imported beers to prevent out of stock situation
• Manage slow moving and obsolete stocks including write-offs and recharge where appropriate, to internal departments or export customers accordingly
• Master data creation and maintenance of finished goods including imported beers in Mendix/ BASE JDE
• Monitor and maintain demand/ sales forecast

Supply Commitments and Capacity Planning:

• Translate demand plans into supply commitments with different sourcing breweries, with a focus on APBS, strategically during market onboarding or annual strategic processes and ongoing operationally.
• Work closely with sourcing breweries, with a focus on APBS, to ensure optimal capacity planning and evaluate case fill rates.

Customer-Centric Mindset and NPS Management:

• Adopt a customer-centric mindset and implement Net Promoter Score (NPS) methodology in managing relationships with distributors and internal clients.
• Address issues derived from inner and outer loops of NPS, striving to enhance customer satisfaction and loyalty.

Continuous Improvement and Pain Point Resolution:

• Identify pain points related to suboptimal processes in the export chain and develop innovative solutions.
• Ensure swift implementation of solutions to enhance overall operational efficiency.

Scenario Analysis & Project Management:

• Work on and manage ad hoc Planning projects including, but not limited to Demand Segmentation, SKU Rationalisation, Brewery Capacity Model (BCM), Anaplan (Requirements & Conditions), Transfer Pricing Review, preparation of business cases

Management Information & Monitoring Forecast Performance:

• Assist, initiate and support Planning communication throughout whole organization
• Assist in monitoring supply chain KPIs and prepare performance reports for management review
• Actively standardize, simplify and harmonize processes and seek alignment across different stakeholders

TPM & Continuous Improvement:

• Participate in and champion TPM Plan Pillar
• Analyze demand planning and performance data to provide management with inputs on opportunities for further improvements, aiming to reduce/ optimize costs and improve process performance
• Contribute to achievement of performance indicators, and advice and / or initiate action towards improvement

Requirements

• 4 - 5 years of relevant experience in demand planning, preferably in FMCG industry
• Supervisory experience preferred but not a pre-requisite
• Exposure to financial data analysis/ quantitative techniques
• Experience in project management preferred
• Diploma/Degree in Supply Chain Management, Economics, Finance or Business Administration
• Competent computer proficiency (Microsoft Office)
• Experience in statistical forecasting and understanding of financial and operational impacts of forecasting

Mandatory Skills

Responsibilities

• End-to-end ownership (design, define and deliver) of the Core Banking platform release management:
• Provisioning of the technical environments necessary for proper testing, dress rehearsals and final cutover events
• Planning and execution of large software releases, holding accountability for coordination of all the parties involved.
• Run the demand management forums with Project Directors, Delivery Leads, ScrumMasters and Delivery Guild
• Identify technical skills and resources required for delivery.from Environments Provisioning Team, c
• Coordinate with Leads for resourcing.
• Liaise with all teams involved on testing and implementation of large software upgrades, i.e. service packs for Core Banking systems in use
• Provide skills, coaching and support to core banking delivery teams, related to the processes and approvals involved in provisioning
• of technical environments.
• Provide skills, coaching and direct support, to the project teams, ensuring smooth handover from project mode to the BAU.
• Perform the Scrum Master role (where required) and lead the Environment Provisioning team in their sprint
• deliveries.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment and data safety..
• Collaborate with project team members from various domains to monitor, develop, execute project plans associated with project
• content.
• Manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• Deal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Technical Requirements

• Minimum 12 - 17 years of experience and out of which, minimum 5+ years of release management using JIRA in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Good knowledge in various cloud supporting technologies to support the infrastructure for optimization.(i.e. open Shift, APIs, Kafka, VPC, GTM…)
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.

Idea Candidates should have :-

1. Governance of the environment life cycle and ensurance of it’s reliability
   Environment will require regular data refresh (from PROD), batch runs, handling the inevitable infra/app-layer errors etc.
   Team’s goal is to orchestrate necessary activities among the parties (DBS teams) involved.
   Skills required: IT infra and application architecture acumen, allowing for effective discussions with SMEs and ability to plan and execute the necessary tasks.
2. Utilization of the environment for testing of the production changes
   Environment will be used by hundreds of teams and projects. The implies the need to orchestrate the testing calendar, liaise between the change-owners etc.
   Skills: process ownership experience, understanding of testing area, ability to understand dependencies between testing scopes/projects/applications etc, dashboarding and pitching to the senior management
3. Applications onboarding
   While main part of the environment will be built as part of – already running – project, there will be continuous need to onboard new systems and make them part of the environment.
   Skills: similar to “technical project manager” – ability to orchestrate between infra/middlelayer/application SMEs and ensure compliant and efficient process of adding new application to the environment.

Mandatory Skills

Responsibilities

• End-to-end ownership (design, define and deliver) of the Core Banking platform release management:
• Provisioning of the technical environments necessary for proper testing, dress rehearsals and final cutover events
• Planning and execution of large software releases, holding accountability for coordination of all the parties involved.
• Run the demand management forums with Project Directors, Delivery Leads, ScrumMasters and Delivery Guild
• Identify technical skills and resources required for delivery.from Environments Provisioning Team, c
• Coordinate with Leads for resourcing.
• Liaise with all teams involved on testing and implementation of large software upgrades, i.e. service packs for Core Banking systems in use
• Provide skills, coaching and support to core banking delivery teams, related to the processes and approvals involved in provisioning
• of technical environments.
• Provide skills, coaching and direct support, to the project teams, ensuring smooth handover from project mode to the BAU.
• Perform the Scrum Master role (where required) and lead the Environment Provisioning team in their sprint
• deliveries.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment and data safety..
• Collaborate with project team members from various domains to monitor, develop, execute project plans associated with project
• content.
• Manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• Deal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Technical Requirements

• Minimum 12 - 17 years of experience and out of which, minimum 5+ years of release management using JIRA in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Good knowledge in various cloud supporting technologies to support the infrastructure for optimization.(i.e. open Shift, APIs, Kafka, VPC, GTM…)
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.

Idea Candidates should have :-

1. Governance of the environment life cycle and ensurance of it’s reliability
   Environment will require regular data refresh (from PROD), batch runs, handling the inevitable infra/app-layer errors etc.
   Team’s goal is to orchestrate necessary activities among the parties (DBS teams) involved.
   Skills required: IT infra and application architecture acumen, allowing for effective discussions with SMEs and ability to plan and execute the necessary tasks.
2. Utilization of the environment for testing of the production changes
   Environment will be used by hundreds of teams and projects. The implies the need to orchestrate the testing calendar, liaise between the change-owners etc.
   Skills: process ownership experience, understanding of testing area, ability to understand dependencies between testing scopes/projects/applications etc, dashboarding and pitching to the senior management
3. Applications onboarding
   While main part of the environment will be built as part of – already running – project, there will be continuous need to onboard new systems and make them part of the environment.
   Skills: similar to “technical project manager” – ability to orchestrate between infra/middlelayer/application SMEs and ensure compliant and efficient process of adding new application to the environment.

BUSINESS VISION

• Fostered a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encouraged innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implemented team-building initiatives to enhance team cohesion and morale.
• Recognized and celebrated team achievements, fostering a positive and spirited work environment.
• Analysed workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implemented strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

FINANCIAL TARGETS

• Inspired and motivated Beauty Consultants, coaching them to meet individual and team financial targets.
• Implemented client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.
• Implemented performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduced incentive programs tied to achieving financial targets, boosting team motivation and productivity.

CUSTOMER EXPERIENCE

• Acted as a role model and mentor to the team, embodying Guerlain's values and standards in all interactions with customers.
• Inspired the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conducted regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encouraged a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction

CLIENTELING
Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, understanding their preferences and needs in-depth.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provided one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.
• Developed and nurtured Assistant Managers, preparing them for future roles and creating a talent pipeline within the organization.
• Recognized and appreciated individual and team achievements, reinforcing a positive team spirit and motivation.
• Encouraged knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Guerlain’s guidelines

STORE OPERATIONS

• Clear Communication: Ensured clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empowered team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encouraged a problem-solving culture within the team, actively involving team members in
• Regularly recognized and appreciated the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Royal Ocean Marine is seeking a Technical Manager to join our client's team in the logistic / manufacturing industries.

As a Technical Manager, you will be responsible for overseeing and coordinating all maintenance operations at the company. You will work closely with the maintenance team to ensure that all equipment and assets are in proper working order and meet safety regulations.

Responsibilities

• Develop and implement maintenance programs and procedures for all equipment and assets
• Coordinate with the maintenance team to ensure timely completion of work orders and repairs
• Manage maintenance budgets and ensure cost-effective maintenance practices
• Coordinate with suppliers and vendors for timely delivery of spare parts and equipment
• Perform regular inspections to identify maintenance needs and address them proactively
• Maintain accurate maintenance records and reports
• Ensure compliance with all safety regulations and industry standards

• Bachelor's degree in Engineering or a related technical field
• Minimum of 5 years of experience in maintenance management
• Strong knowledge of maintenance principles and practices
• Excellent organizational and time management skills
• Strong problem-solving and decision-making abilities
• Ability to work well independently and as part of a team
• Excellent communication and interpersonal skills

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

We have an exciting audit plan where we aim to provide assurance on topics that go beyond “regular” process audits. You’ll be working on topics that are at the heart of executive decision making for multinationals today, be it Sustainability, Culture or large transformational programmes - just to name a few. You will work closely with the Global Audit Leadership Team to co-create an approach on more complex topics, leveraging on your skills and expertise.

Beyond identifying key risks and providing improvement recommendations, you'll lead a team of usually 1-3 auditors comprised of consultants, accountants, data analysts, process experts and others. You will coordinate the day-to-day management of your engagements and provide guidance to your team while taking some of the work upon yourself.

You’ll thrive in this position if you…

• Want to build on your 8+ years FMCG and manufacturing industry experience; be it blue-chip, or industry, with a proven record of high performance; Have solid Internal Audit Management and Commercial business experience.
• Combine your strong strategic & analytical abilities with a passion for innovation and shaping new approaches to risks.
• Have exceptional social skills and can connect with business stakeholders at all levels – with a balanced sense of professional scepticism and clear business understanding.
• Are able to navigate through ambiguity in a fast-paced environment and accept ownership & accountability to deliver on your commitments.

You’ll enjoy working here because…

When you join HEINEKEN as Global Manager Audit, you will be part of a leading-edge audit function recognized in the industry for its innovative approach to complex topics. You’ll work along a diverse team of 50 professionals, bringing different perspectives on our journey to remain best in class.

You may be a good fit if you…

• Have a Bachelor or Masters degree in a related field.
• Have a CIA certification or other auditing related certification/ qualification.
• Communicate fluently in English (to liaise with global and regional counterparts). One additional language (APAC region relevant) would be advantageous but not mandatory.
• Are proficient in MS Office suite.
• Are enthusiastic to get deeply involved in emerging initiatives like (advanced) data analytics, process mining, impact from culture and behaviour.
• Have knowledge about information systems, SAP Analytics Cloud, PowerBI, as well as hands-on experience with process mining.
• Are open to travel up to 30% of your time across APAC locations and all over the globe

Royal Ocean Marine is seeking a highly skilled and motivated Maritime Vessel Efficiency Manager to join our client's team. As the Maritime Vessel Efficiency Manager, you will be responsible for ensuring the optimal performance of our fleet by implementing efficient operational practices and identifying opportunities for improvement.

Key Responsibilities:

• Analyze vessel performance data and identify areas for improvement
• Develop and implement strategies to enhance vessel efficiency and reduce fuel consumption
• Collaborate with the technical team to optimize vessel maintenance and repair schedules
• Monitor and assess the performance of vessel systems and equipment
• Stay up-to-date with maritime regulations and industry best practices related to efficiency and sustainability
• Provide recommendations for fleet optimization and fuel-saving initiatives
• Conduct regular training and workshops for vessel crews on efficiency best practices

Job requirements:

• Bachelor's degree in Maritime Studies or related field
• Minimum of 5 years of experience in maritime operations, with a focus on vessel efficiency
• Strong analytical and problem-solving skills
• Knowledge of maritime regulations and industry standards
• Excellent communication and collaboration skills
• Proven ability to implement and drive efficiency initiatives
• Experience with data analysis and performance monitoring tools
• Ability to work independently and manage multiple projects simultaneously

Chan Chee Meng
EA 07C3069
R1110620

• Maintain and expand our present client base through sales calls, advertising, brochures and conferences.
• Provide regular feedback & highlight potential project & client.
• Identify new customers and new business opportunities.
• Develop product training, configuration and sales aids, as well as service and maintenance plans.
• Work alongside with overseas Sales and Product Managers to achieve annual sales plan.
• Update & review product pricing and establish new product.
• Closely monitor & communication with the client to get update & success on the quotation.
• To obtain market information on status of upcoming projects, jobs awarded and clients references.
• Provides marketing and new business development support globally to sales personnel.
• Conduct market research to determine market competition and requirements for existing and future products.
• Achieving annual sales target.
• Manage portfolio of customer & potential client.
• Ensure proper handling of customer complaints and provide ongoing customer service.
• To follow-up closely in monitoring the status and progress of tender submission.
• Lead, direct and motivate corporate sales team in achieving the overall corporate sales objectives.
• Execute & follow through the confirmed order process & client process.
• Responsible to uphold all company policies and insure that division facilities and equipment meet all federal, state, and OSHA regulations.
• Not authorize to sign any company documents during probation period.

About Us

Maneuver Marketing is dedicated to building, operating and scaling brands.

In 5 years, we grew our own health and wellness brand from $0 to USD$150M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023 and ranking us 25th in 2024. In both 2023 and 2024, The Straits Times and Statista consistently recognized us as one of the top 10 fastest-growing companies in Singapore.

Overview of the role

The Senior Human Resource Manager will play a critical role in aligning our human resources with our ambitious growth targets. You will lead strategic HR planning, develop a nurturing company culture, and implement cutting-edge HR technologies. Your expertise will foster an engaging, inclusive, and productive work environment that supports both in-office and remote teams.

Key Responsibilities

Strategic HR Planning

• Develop and implement HR strategies that integrate with business objectives, focusing on talent acquisition, leadership development, and workforce planning.

Performance Management

• Design and oversee performance management systems to ensure alignment with organizational goals and employee development.

Cultural Development

• Actively enhance and maintain a workplace culture that reflects our core values and mission, with special focus on integrating our remote workforce.

Training and Development

• Identify skills gaps and design training programs that empower employees to excel in their roles and advance in their careers.

Remote Work Infrastructure and Support

• Enhance and support remote work capabilities to ensure all team members are equipped for success, regardless of location.

Compensation and Benefits

• Manage and evolve compensation and benefits packages to attract and retain top talent, ensuring alignment with our strategic goals.

Legal Compliance

• Ensure all HR practices comply with legal standards and keep the organization updated on relevant changes.

Employee Engagement and Retention

• Implement innovative engagement and retention strategies that increase employee satisfaction and reduce turnover.

Employee Relations

• Develop effective strategies for managing employee relations and maintaining a positive work environment.

HR Technology Utilization

• Lead the adoption and integration of HR technologies to streamline HR processes and improve organizational efficiency.

• Minimum of 7 years of HR experience, with at least 3 years in a management or strategic role.
• Demonstrated ability to develop and implement HR strategies that have a measurable impact on business outcomes.
• Strong understanding of employment law, compensation, organizational planning, employee relations, and employee engagement.
• Excellent communication and interpersonal skills, with the ability to manage and lead diverse teams.
• Proven experience with HR software and information systems.
• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s, is a bonus.

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.