Total 2,113 Manager job vacancies in Singapore - Woodlands - NorthCoast

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Sales 
Porsche Singapore Pte. Ltd. 
Porsche Singapore is seeking a highly experienced Sales Manager to join our team and collaborate closely with the Head of Sales and Customer Excitement. This role is critical in driving growth and profitability in our New Car Segment. We are looking for a dynamic leader with a proven track record in sales, preferably within the luxury automotive industry. 

The successful candidate will be responsible for leading and inspiring the customer facing sales team to achieve and exceed volume and profitability targets while ensuring exceptional customer service, managing studio operations, and upholding the brand's premium standards. They will play a key role in fostering a high-performance culture that consistently delivers outstanding results. 

• Oversee lead funnel management at the individual lead level with the Porsche Consultants on a daily basis, ensuring effective follow-up on targets, leads, test drives, offer creation, and resolution of customer issues. 
• Conduct regular performance reviews, provide constructive feedback and coaching, and foster a positive, productive work environment with the sales team that encourages teamwork, customer excitement, and professional growth, ensuring the achievement of sales targets, high performance, and development.  
• Manage studio operations and monitor sales floor activities to ensure all team members strictly adhere to standard operating procedures (SOP) and Porsche's standards, policies and guidelines, including maintaining studio upkeep, delivering a consistent and exceptional customer experience, upholding integrity and ethics, and providing guidance while implementing corrective actions when necessary. 
• Oversee the Studio Customer Journey (from initial contact through to purchase) and ensure team members build and maintain strong relationships with customers to achieve high levels of customer satisfaction and encourage referrals and repeat business. Manage and address escalated customer inquiries, concerns, and complaints promptly and professionally. 
• Ensure strong collaboration and synergies with all stakeholders (F&B, Porsche Lifestyle, Sales Planning, Marketing, Aftersales) to achieve alignment and support for sales initiatives, driving desirable results. 
• Collaborate with the Head of Sales to implement sales strategies, propose promotions and incentives to drive growth and achieve volume and profitability targets, and support inventory management to ensure key model availability and optimal stock levels. 
• Expand the dealership's client base by developing and maintaining a network of potential customers, and collaborating with marketing and CRM team on lead acquisition. 
• Participate in industry events, trade shows, and networking opportunities, and stay informed about industry trends, market developments, customer needs, and competitor activities to identify and pursue new business opportunities, including corporate partnerships and fleet sales, thereby driving growth potential and promoting Porsche's brand and products. 
• Training and developing a high-performing sales team by providing ongoing coaching and support, ensuring the fulfillment of training requirements, and enhancing their skills and knowledge. 

• Bachelor’s degree in business, economics, finance, marketing, or a related field. 
• 5-8 years of working experience in leading sales team in the automotive industry, preferably within the luxury segment. 
• Proven track record of success in sales management.
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with internal and external stakeholders, and inspiring and motivating the sales team. 
• A passion for the Porsche brand and a commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• A deep understanding of automotive industry trends, the luxury market, customer expectations, market dynamics, and regulatory requirements. 
• Required to perform shift work including weekday evenings, weekends and public holidays 
• A valid class 3 driving license and clean driving record

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude. 

• Engage, build and maintain strong relationships with founders in our portfolio companies, industry experts, and other stakeholders in the Web3 ecosystem, to build key relationships and influence 

• Oversee and manage a diverse portfolio of hundreds of crypto investments (including digital assets and equities) by collaborating with the investment team, ensuring optimal performance and alignment with the firm’s strategic objectives 

• Evaluate the performance of portfolio companies, providing regular updates and reports to senior management 

• Monitor market trends to conduct market analysis and risk assessment from time to time 

• Supporting the business across a broad scope of corporate matters, including corporate restructuring, divestments, reporting requirements (as required) and other transactional initiatives by portfolio companies

As a Cloud Project Manager, you will be working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The Cloud Project Manager should have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. You should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

What will you do?

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role.

Job Overview:

Hisense, a global leader in consumer electronics and home appliances, is looking for a dynamic and experienced Product Manager to lead the development and management of our Air Conditioning product line. In this role, you will be responsible for driving innovation, managing the product lifecycle, and ensuring that Hisense’s air conditioning solutions meet the evolving needs of our customers while maintaining a competitive edge in the market.

Key Responsibilities:

· Product Strategy & Roadmap: Define and execute a comprehensive product strategy and roadmap for Hisense’s air conditioning systems, ensuring alignment with market trends and customer demands.

· Product Development: Lead the product development process from concept to market launch, working closely with R&D, engineering, and design teams to deliver high-performance, energy-efficient solutions.

· Distribution Development: Collaborate with sales and distribution teams to expand and optimize Hisense's distribution channels, ensuring product availability and effective market reach.

· Market Research & Analysis: Conduct thorough market research to identify trends, competitor analysis, and customer preferences, ensuring that Hisense’s air conditioning products are well-positioned to meet consumer needs.

· Pricing & Positioning: Develop pricing strategies that optimize market penetration while maintaining profitability, and position the product effectively in key markets.

· Marketing Promotion: Collaborate with the marketing department to develop integrated marketing plans based on brand resources and product selling points.

· Planning & Management: Formulate sales and production plans based on market analysis, terminal shipment data, and channel sales forecasts.

· Product Lifecycle Management: Oversee the full product lifecycle, from ideation to launch and end-of-life, ensuring long-term profitability and product relevance.

· Cross-Functional Collaboration: Collaborate with marketing, sales, and supply chain teams to ensure successful product launches, marketing campaigns, and on-time delivery to customers.

· Customer Feedback & Innovation: Gather and analyze customer feedback to continuously improve product design and performance, ensuring Hisense’s air conditioning solutions meet the highest standards of customer satisfaction.

· Financial Performance: Manage product P&L, budget allocation, and financial forecasting, ensuring alignment with Hisense’s business goals and profitability targets.

Qualifications:

· Education: Bachelor’s degree in Business, Marketing, Engineering, or a related field (Master’s degree preferred).

· Experience: 5+ years of product management experience, specifically in HVAC, air conditioning, or a related field.

· Technical Knowledge: Deep understanding of air conditioning technology, including energy efficiency, smart systems, and sustainability.

· Skills: Proven ability in market analysis, product development, and cross-functional project management.

· Financial Acumen: Strong experience in managing product P&L, pricing strategies, and cost optimization.

· Communication: Excellent communication skills with the ability to influence stakeholders and present product strategies effectively.

· Leadership: Capable of leading cross-functional teams and driving project success from concept to completion.

· Language Requirements: Proficiency in Mandarin (spoken, written, and read) and English (spoken, written, and read) is required.

Why Join Hisense?

· Be part of a leading global brand in consumer electronics and HVAC solutions.

· Work in a fast-paced, innovative environment where your contributions make an impact.

· Competitive compensation and benefits, including opportunities for career growth.

Job Overview:

Hisense is seeking a highly motivated and experienced Product Manager to join our Home Appliances division. In this role, you will oversee the development, market positioning, and lifecycle management of Hisense's home appliance products, including refrigerators, washing machines and more. You will drive product innovation, collaborate with cross-functional teams, and ensure our products meet market demands and exceed customer expectations.

Key Responsibilities:

· Product Strategy & Roadmap: Develop and manage the product roadmap for home appliances, aligning with Hisense's global strategy and market trends.

· Product Development: Lead product development efforts from concept to launch, ensuring timely delivery of high-quality products that meet consumer needs.

· Retail Management: Collaborate with retail partners to develop in-store strategies, promotional plans, and product placements to maximize visibility and sales.

· Pricing & Positioning: Develop pricing strategies that optimize market penetration while maintaining profitability, and ensure effective product positioning in retail and online channels.

· Market Analysis: Conduct market research to identify customer needs, competitor activities, and market trends, guiding product innovation and development.

· Marketing Promotion: Collaborate with the marketing department to develop integrated marketing plans based on brand resources and product selling points.

· Planning & Management: Formulate sales and production plans based on market analysis, terminal shipment data, and channel sales forecasts.

· Cross-Functional Collaboration: Work closely with R&D, engineering, marketing, sales, and supply chain teams to deliver successful product launches and ensure product quality.

· Product Lifecycle Management: Manage the entire product lifecycle, from introduction through to maturity and end-of-life, ensuring ongoing profitability and relevance.

· Customer Feedback: Gather and analyze customer feedback to continuously improve products and address any market or performance gaps.

· Financial Performance: Oversee the product’s P&L, budgeting, and financial performance, ensuring alignment with business objectives.

Qualifications:

· Education: Bachelor’s degree in Business, Marketing, Engineering, or a related field (Master’s degree preferred).

· Experience: 5+ years of product management experience, preferably within the home appliances or consumer electronics industry.

· Skills: Strong market analysis, product development, and cross-functional collaboration skills.

· Financial Acumen: Experience managing product P&L, budgeting, and pricing strategies.

· Communication: Excellent communication and presentation skills to articulate product strategy and influence key stakeholders.

· Leadership: Ability to lead cross-functional teams and manage complex projects.

· Language Requirements: Proficiency in Mandarin (spoken, written, and read) and English (spoken, written, and read) is required.

Why Join Hisense?

· Opportunity to work with cutting-edge technology in a dynamic and growing global company.

· Collaborative and innovative work environment.

· Competitive salary and benefits package.

Job Summary:

We are looking for a motivated and professional Assistant Sales Manager to join our cleaning business team. The ideal candidate will be responsible for managing client relationships, ensuring customer satisfaction, retaining existing sales, and creating new revenue opportunities. In addition, the candidate should possess the flexibility to self-drive Class 3 and 4 vehicles when necessary to assist with on-site operations.

Key Responsibilities:

Handle client accounts and ensure smooth sales processes.

Retain and manage relationships with existing clients to secure repeat business.

Identify opportunities to upsell and cross-sell additional services to existing clients.

Create new revenue streams by acquiring new clients and expanding the customer base.

Develop and implement strategic sales plans to meet and exceed company targets.

Collaborate with internal teams to ensure client satisfaction and service delivery.

Prepare regular sales reports and updates for management.

Maintain high standards of professional ethics in all client interactions.

Requirements:

Proven experience in sales, preferably in the cleaning or service industry.

Strong client management and relationship-building skills.

Ability to develop new business and retain existing customers.

Excellent communication, negotiation, and presentation skills.

Self-motivated, results-oriented, and capable of working independently.

Ability to work under pressure and meet sales targets.

Valid Class 3 and Class 4 driving licenses are an advantage.

Professional, ethical approach to business dealings.

Proficiency in Microsoft Office and CRM software.

Education and Experience:

A diploma or degree in business administration, sales, or a related field.

Minimum of 3 years of experience in sales or client management roles.

Experience in the cleaning industry is a plus.

We will take 4 to 5 working days to evaluate the candidates. Only shortlisted candidates will be notified. If you do not receive a call or email within this time frame, we encourage you to explore other opportunities.
License No: R1102109 | Arasu

Sales and Stock Management

1. Ensure appropriate stock levels at subsidiary, internal and external retail network.
2. Ensure adequate and timely product deliveries.
3. Fully utilize the available market stock to maximize fluidity and revenues.
4. Monitor deliveries and communicate with headquarters to ensure proper product supply.
5. Consolidate and coordinate requests on delivery of all boutiques/wholesale to HQ.
6. Monitor stock health in internal and external retail locations.
7. Work with boutique managers to plan and execute allocation, achieve quantitative and qualitative goals, and ensure that client requests are adequately addressed and fulfilled.
8. Work in close cooperation with the distribution network in order to develop strong relationships with partners.
9. Advise, guide, control and report the operations of retailers, their business development and results. Intervene and follow-up on key issues, prospects and motivate retailers in order to secure their adhesion to the brand and its corporate values and to ensure their business growth and continuous profitability.
10. Ensure that sell-in and sell-out objectives are met at all times.
11. Manage the efficiency of the logistics and warehouse coordination
12. Help to prepare yearly budgets, latest estimates and ad-hoc reporting and statistics.
13. Ensure that the sales and revenue of the brand is maximized at all times.
14. Monitor staff purchase and staff loan.

 ​​Sales & Distribution Reporting

1. Prepare timely and accurate analysis and reports on sales, distribution and product, according to the management’s requirements.
2. Prepare information and presentations for internal and external meetings for the management.
3. Regularly assess the market situation, developments and trends.
4. Provide regular market reports to the management (incl. sell-in and sell-out figures).
5. Update distribution network information on the Internet and Sugar database at all times.

Administration & Others

1. Corporate compliance: follow the rules of corporate compliance defined by the company strictly and at all times.
2. Attend and participate to sales meetings, product seminars, trade shows and other meetings as reasonably instructed by the management.
3. Keep a presentable and self-motivated attitude at all times.

The Shipping Agency Operations Manager at Royal Ocean Marine client will be responsible for overseeing the daily operations of our client shipping agency, ensuring smooth coordination and execution of all shipping activities. You will lead a team of dedicated professionals in managing ship agency services, handling vessels' arrivals and departures, and liaising with ship owners, charterers, and other stakeholders. This role requires a strategic mindset, a strong understanding of shipping operations, and exceptional leadership skills.

Key Responsibilities

• Manage and coordinate all aspects of shipping agency operations, ensuring compliance with company policies and industry regulations.
• Oversee vessel arrival and departure procedures, including port clearance, logistics, and documentation.
• Act as the primary point of contact for clients, maintaining strong relationships and addressing any issues that may arise.
• Supervise and train agency staff, fostering a high-performance culture within the team.
• Develop operational strategies to improve efficiency, reduce costs, and enhance service delivery.
• Monitor and analyze operational performance, preparing reports and providing insights for continuous improvement.
• Ensure timely communication and coordination with all stakeholders, including port authorities, customs, and service providers.
• Manage budgets and financial forecasting for agency operations.

• Diploma in Maritime Studies, Logistics, Business Administration, or a related field.
• Minimum 5 years of experience in shipping agency operations or port management, with at least 2 years in a managerial role.
• Extensive knowledge of shipping regulations, port operations, and agency services.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• A proactive approach to problem-solving and decision-making.
• Proficiency in using shipping software and technology for operations management.
• Fluency in English; additional languages are a plus.

Chan Chee Meng

EA 07C3069

R1110620

The Operations & Warehouse Manager is responsible for the development and implementation of warehouse management policies and system, ensuring that all warehouse operations from receiving of goods, putting away, retrieving, order processing and deliveries are done in a timely and efficient manner that meets the established service level standards and procedures.

The incumbent is required to manage warehouse business resources, including manpower, internal assets and external vendors.

The Operations & Warehouse Manager is also in-charge of all timely and accurate replenishment of warehouse goods to the retail outlets, while continually communicating with the various retail outlet managers/supervisors to keep an optimal range of products available for sale at each outlet.

Job Description

• Develop and oversee the implementation of warehouse policies, system and procedures to ensure that the warehouse activities are at an optimum level in term of efficiency and productivity.
• Review and plan regularly the warehouse space to maximise efficiency.
• Plan and implement new layout designs to meet storage requirements and that the new layouts are in compliance with Singapore’s fire and safety regulations.
• Ensure proper 5S housekeeping in the warehouse and that all goods are secured and safeguarded against damages and thefts.
• Control inventory levels of all products (approximately 5000-line items in our warehouse) and work with relevant departments for timely stock reordering/replenishment.
• Coordinate with shipping companies, freight hauler, custom tax clearing agents and any other vendors in relation to deliveries of goods from suppliers/manufacturers to warehouse.
• Liaise with overseas suppliers from Guangzhou, Yi-Wu and Taiwan for reordering of goods and informing of inaccuracy, defects and damages.
• Ensure all warehouse documentation are properly handled by the warehouse staff and are updated in the warehouse system.
• Conduct physical counts and reconcile stocks in the accounting system.
• Continue to look out for warehousing and supply chain management improvements. To proactively work with Business Development Manager for possible improvements.
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc.) and communicate inventory levels to staff and sales force.
• Ensure workplace safety and all warehouse equipment are in good working condition through regular inspections and issue of work orders for repair and maintenance.
• Schedule warehouse staff’s working hours and daily tasks.
• Supervise warehouse staff, ensuring timely and accurate completion of tasks.
• Ensure warehouse staff’s compliance with safety rules and regulations while at work.
• Train and develop staff through coaching as well as counsel and discipline employees for misconduct or poor performance.
• Ensure warehouse staff assist with the disposal of rubbish, selling of cupboard and charging of electric forklifts, etc.
• Assist the Facility Manager in all facility management matters.
• Handle all Indent customers and keep abreast on their product demands and needs. Proactively contact the Indent customers when temporarily out-of-stock goods are restocked.
• Any other tasks assigned by the Management.

Requirements

• Diploma in Warehouse Management or equivalent.
• At least 10 years of Warehouse Management experience preferably in FMCG industry and must have at least 8 years or more as a warehouse manager capacity.
• In depth knowledge of warehouse operations (such as supply chain, logistics, customer service) and able to continuous improvement the warehouse operation processes.
• Has obtained forklift license.
• Knowledge of warehouse best practices and local legislation.
• Self-motivated and able to work independently with good leadership skills.
• Computer literate, resourceful and systematic.
• Outstanding communication and interpersonal skills

ASSISTANT CLEANING OPERATIONS MANAGER

Occupation ASSISTANTCLEANING OPERATIONS MANAGER Job Description & Requirements

Responsibilities:
1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery.

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients.

Requirements:

1. Able to work midnight shift

2. Able to Standby 24x7, Must be able to report for work on short notice at times.

3. Able to work on weekends and public holidays.

4. Able to work in islandwide locations, and able to go to multiple locations daily.

5. Excellent customer service skills and able to interact well with clients

6. At least 1 year’s experience in similar role in cleaning sector as a assistant post.

The Case Manager provides leadership and oversees the COMIT team to ensure service delivery is in accordance to the intended programme objectives and care model for COMIT programme as outlined under the terms & conditions of the Letter of Award/Addendum.

They maintain an overview of the service planning and implementation of the COMIT programme. The Case Manager will work closely and provide guidance to the COMIT team to achieve the COMIT goals of timely assessment, provision of intervention and support eg. psychoeducation, case management and counselling, as well as caregiver support and training.

In addition, the Case Manager will also establish and/or maintain networking with other community partners or agencies, for purpose of collaboration and to facilitate co-management of cases.

This candidate will be one of the key members driving the COMIT project.

Programme Development and Implementation

• Plan, implement and monitor the outreach, care process, referral and follow-up workflow.
• Provide case supervision to the team to provide intervention and support, in alignment with the overall COMIT programme objectives, adhering to the relevant ethical and legal guidelines.
• Responsible for establishing the network with other stakeholders like community partners and/or related agencies to build collaborative partnerships and better facilitate care and support for clients and caregivers.
• Establish and review work and communications workflow including identification, referral and escalation work processes as well as the development/update of the COMIT service manual.

Administration and Staff Development

• In charge of the analysis and review of the collated data, and monitoring of the team’s progress and performance.
• Ensure programme data and documents are kept and maintained, in accordance to the COMIT programme requirement, as well as the prevailing personal data protection and security guidelines.
• Oversee the training and professional development of the COMIT staff team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model of COMIT. This includes ensuring all new/existing staffs are clear on their job scope and responsibilities.
• Ensure that the team practices are in adherence to the prevailing organisational, ethical, safety and legal requirements, where relevant.

Other Duties

• Participate in relevant meetings with key stakeholders including AIC to share key learning points where required.

• Open to a 6-month contractual role
• Recognized Masters degree/ Bachelor's degree in Psychology, Counselling or Social work.
• Has at least 5 years of working experience with case management, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Preferably with supervisory experience, able to provide case supervision to the team to provide intervention and support through the project.
• Work experience in the COMIT/CREST or social service sectors would be an advantage.

You will be joining our regional CTO team in Avaloq APAC & MEA division. Regional CTO APAC & MEA division is responsible for new client implementation as well as new projects for existing clients for their Avaloq related initiatives. We are looking for people who are driven and ambitious, who can lead from the front and deliver on objectives. You will be working in a fast-paced environment and will have the opportunity to influence and contribute to the ongoing success of Avaloq APAC & MEA.

Your tasks

• Design the overall architecture (obj. mdl, processes, UC & tech. landscape) of banking platforms to meet the clients' business needs, considering technical and economic feasibility, business strategies, architectural guidelines and other constraints
• Deliver Target Operating Model or Pre-Study workshops to prospect cases to ensure implementation and application feasibility & project effort sizing, drive standards and minimize unnecessary deviations
• Lead and drive solution validation or analysis & design workshops across different streams to ensure consistent and complete requirement & solution coverage
• Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects
• Lead and drive implementation project at Build / Test / Go-Live stages, able to organize project streams to deliver the end-to-end project as required
• Ensure conformity of technical architecture with Avaloq core concepts, blueprints and best practices
• Define, enforce and further develop best practices, blue prints, coding conventions

About The Employer

Employer is a leading global game introduction company, leveraging the extensive gaming expertise and well-established network of its parent group. Our core competency lies in identifying and sourcing top-tier games from Western Europe and Southeast Asia, regions renowned for their innovation and creative talent.

Through a meticulous selection process, they ensures the acquisition of high-potential titles that are primed for success. These games are then seamlessly integrated into the group’s robust global distribution system, enabling them to reach audiences worldwide. By staying ahead of industry trends and fostering strong relationships within the gaming ecosystem, OAKFUN continues to enhance its reputation as a trusted partner in delivering premium gaming experiences on an international scale.

Hiring Position

Digital Product Manager

Job Summary

• Employer is looking for a skilled Product Manager to join the Regional Product Team to focus on gaming and graphics technologies: helping AAA publishers bring category-defining titles to the devices, enabling breakthrough achievements like hardware accelerated ray tracing and offering powerful Metal APIs that put the advanced capabilities for a wholesome user experience. This technically strong person will work with Engineering Team Lead & Stakeholders alike to define the features of next generation of graphics and gaming technologies, and then launch them to a diverse in-person and online audience of millions.
• As a member of the Regional Product Team, you’ll represent the customer throughout a product’s journey from concept through development and launch. You’ll develop and apply insights to help infuse innovative features into our product-development process. Together with our team, you’ll work to craft groundbreaking ideas into tangible products that excite the world.
• At the helm, we combine product management/development and product marketing responsibilities into a single, cross functional Product Management role that collaborates with design, engineering, finance, legal, marketing communications, public relations, market research, sales and support for maximum impact across the organization.
• Are you passionate about helping developers build amazing games, and ready to join an amazing team? Then we want to hear from you!

Requirements

• Minimum Diploma or equivalent professional qualifications is required
• Technical track record working closely with engineering / technical teams
• Passion for working with the games industry to bring AAA titles to market
• Familiar with basic Linux shell commands and LNMP enviornment configuration
• Have a good command of the Chinese language as need to converse and interact with the Chinese market in China, Hong Kong and Macao
• Have a clear understanding and application of common message queue AMQP and other models
• Strong ability to lead through influence, debate, and storytelling.
• Ability to cope with pressure and work to tight deadlines
• Knowledge of payment system i.e. Alipay, WeChat etc. is preferred
• Proficient in using SVN, GIT version tools

The above details has been composed to provide an overview of the general requriements, nature and level of the work performed by this position. It is not intended to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

The Employer adhere with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/curriculrm vitae. Upon doing so, by submitting this or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website for a copy of our Privacy Policy

We regret that only shortlisted candidate will be notified.

EA License No.: 21C0611

Job Title: Product Manager

Location: Ubi

Working Days: Mon-Fri

Working Hours: 9am - 5.45pm

Basic start from $3,500 – $5,000

Benefits: 16 Days AL, Variable Bonus (Depends on company performance)

Job Description:

• Overseeing the development and management of Victron Energy and solar products.
• Collaborate with the sales team to design, market, and implement Solar solutions to ensure successful product delivery from concept to launch.
• Aid the sales team to design and implement Victron solar solutions
• Drive product launches, including working with marketing, sales, and support teams to ensure effective execution.
• Analyze product performance metrics and user feedback to iterate and improve the product continuously.
• Serve as the product evangelist, advocating for the product internally and externally.

Requirements:

• Diploma in Electrical Engineering or related field
• Proven experience in the solar energy, power electronics, or related industry.
• Must be able to design and create an effective solar solution
• Deep understanding of energy storage systems, solar energy products, and mobile power solutions.
• Strong analytical and problem-solving skills, with a deep understanding of user-centered design principles.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• 2 years or more experience in the Solar industry, integrating and implementing

WONG MENG KANG

Superform Consulting Pte Ltd

R1988500/15C7536

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Project Manager

This is a one-year contract role

Internal Code: A24093

What will you do?

• Manage IT projects from award of tender to delivery and maintenance, while keeping time, quality and costs constraints under control
• Develop overall execution plan & ensure the roles and responsibilities, deliverables and schedule are clearly communicated to the team members and customers
• Manage development phases of the project, i.e. plan, assign and track progress of development
• Document project specifications and design and implement system based on requirements gathered
• Maintain excellent client relationship with the customer
• Conform to best-practice Project Management processes and documentation
• Technical Presales
• Engage customers in the study and analysis of their requirements and customise solutions according to their needs
• Do presales demonstrations & presentations at the customer’s side
• Provide technical inputs to tenders and proposals
• Assist in preparing sales kits
• Oversee the setup and maintenance of demo sites and systems from ground up

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Well versed in Agile and Waterfall methodologies and execution
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery.
• A strong understanding of cloud services, including AWS (Amazon Web Services) and Microsoft Azure.
• A proven track record of managing government/complex projects from inception to completion, ensuring they are delivered on time, within scope and budget.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Hiring Position

Digital Product Manager

Job Summary

• Employer is looking for a skilled Product Manager to join the Regional Product Team to focus on gaming and graphics technologies: helping AAA publishers bring category-defining titles to the devices, enabling breakthrough achievements like hardware accelerated ray tracing and offering powerful Metal APIs that put the advanced capabilities for a wholesome user experience. This technically strong person will work with Engineering Team Lead & Stakeholders alike to define the features of next generation of graphics and gaming technologies, and then launch them to a diverse in-person and online audience of millions.
• As a member of the Regional Product Team, you’ll represent the customer throughout a product’s journey from concept through development and launch. You’ll develop and apply insights to help infuse innovative features into our product-development process. Together with our team, you’ll work to craft groundbreaking ideas into tangible products that excite the world.
• At the helm, we combine product management/development and product marketing responsibilities into a single, cross functional Product Management role that collaborates with design, engineering, finance, legal, marketing communications, public relations, market research, sales and support for maximum impact across the organization.
• Are you passionate about helping developers build amazing games, and ready to join an amazing team? Then we want to hear from you!

Requirements

• Minimum Diploma or equivalent professional qualifications is required
• Technical track record working closely with engineering / technical teams
• Passion for working with the games industry to bring AAA titles to market
• Familiar with basic Linux shell commands and LNMP enviornment configuration
• Have a good command of the Chinese language as need to converse and interact with the Chinese market in China, Hong Kong and Macao
• Have a clear understanding and application of common message queue AMQP and other models
• Strong ability to lead through influence, debate, and storytelling.
• Ability to cope with pressure and work to tight deadlines
• Knowledge of payment system i.e. Alipay, WeChat etc. is preferred
• Proficient in using SVN, GIT version tools

The above details has been composed to provide an overview of the general requriements, nature and level of the work performed by this position. It is not intended to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

The Employer adhere with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/curriculrm vitae. Upon doing so, by submitting this or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website for a copy of our Privacy Policy

We regret that only shortlisted candidate will be notified.

EA License No.: 21C0611

• Language Requirement: English
• Location Requirement: Singapore
• Work setup: Hybrid 
• Sector: Technology

The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best-in-class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals.

Duties and Responsibilities:

• Lead a high performing team to provide high quality services focused on exceeding the expectations of clients.
• Set clear performance standards and goals for the team. Assess progress against goals and performance standards, proactively address gaps.
• Provide leadership and coaching to direct reports.
• Establish regular communications with direct reports through 1-1 meetings, team meetings with established agendas or other regular touch points. Provide in the moment feedback.
• Complete performance management processes, including providing feedback and proactively addressing gaps.
• Provide leadership to the team by earning trust, motivating and inspiring great performance while fostering a positive inclusive environment that encourages collaboration and learning.
• Showcase an extremely high level of understanding and becomes fully engrained in the client organization including building strong relationships with key stakeholders, organizational structure.

• Partner with internal Cielo teams and client leaders to ensure successful implementation of new clients.
• Develop recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, source of candidate and hire among others.
• Directly works with Recruiters and hiring leaders to foster relationships and build trust.
• Manage programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals.
• Drive the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies.
• Participate in client meetings, sharing updates and data. Discuss gaps in service delivery with proactive plans to address and remediate.
• Support recruitment process needs of clients.
• Leverage shared delivery resources effectively.

• Maximize the use of Cielo resources to meet goals.
• Responsible for Cielo-specific metric reports and P&L management
• Drive standardization, continuous improvement and consistency of processes and procedures.
• Effectively work as part of the Cielo Client Services Management team to share best practices and drive organizational initiatives.
• Other duties as assigned.

Supervisory Responsibilities

The Client Services Manager will lead a team of Recruiters, providing guidance, conducting performance reviews, and supporting professional growth.

About the job
You will support the Goods Flow Team Manager to coordinate and optimise goods flow operations in
the store. This will result in agreed product availability for IKEA customers and the correct quality of
the goods flow process in the store at the lowest possible cost.

Your assignment

• You will contribute and make recommendations with relevant goods flow input and feedback to the store business plan and logistics action plan.
• You will implement the agreed logistics actions stated by the store business plan into the goods flow process, track and monitor the assigned KPIs.
• You shall influence positively the quality of products, merchandising and customer shopping experience in the floor.
• You create optimal availability by taking care of the sales space management process in fullserve
• You will ensure efficient daily goods flow operations accordingly to the Global Service Protocol and secure that the work of good flow team complies with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and environment.

Tasks & responsibilities

• Good industrial & Equipment knowledge on Semiconductor Assembly/Advanced Packaging Processes
• Existing/potential customers engagement and sales channel management to ensure delivery of revenue target
• Ability to independently present Capcon equipment solutions and advantages to customers at all level
• Manage equipment demo/benchmarking to drive successful outcome
• Liaison with internal teams and customers on technical matters, responds to complaints, coordinates internal effort to provides time to solutions to resolve customers’ issues for assigned projects
• Manage internal teams and processes to ensure on time delivery of equipment and upgrades

Qualifications & experience

• Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent
• Semiconductor Assembly Equipment knowledge
• Familiar with South East Asia Semiconductor Assembly Equipment Market
• Strong communication and good interpersonal skills
• Project Management experience
• A meticulous, organized and resourceful team player
• A highly motivated individual who works independently with little supervision
• Work in cleanroom environment at customer site; do not mind long working hours
• At least 3 years of relevant experience

Benefits

• Flexi Benefits Reimbursement
• Flexi Working Hours
• Group Medical Insurance

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Manager / Senior Manager, Private Wealth Strategy & Solutions

Be part of the Southeast-Asia (“SEA”) Business Solutions team that work on high-impact projects in the private wealth sector, providing a combination of strategic development, solutions design and cross-functional project management to formulate product strategy, prototype new products and verticals, execute product expansion and improvement initiatives.

Responsibilities

• Understand the financial goals of high-net-worth individuals ("HNWI") and capital markets / wealth management solutions (such as structured products, alternative funds, capital markets and credit products, asset allocation approach) and keep abreast of the latest development in the financial markets, especially in the private wealth scene.
• Formulate product strategies (opportunity sizing, product roadmap, strategic analysis) that cater to the needs of HNWIs, backed by synthesising customer needs, industry developments, and in-depth peers benchmarking in alignment with the firm's growth objectives.
• Assess the company's current retail offerings and identify opportunities for upgrade, customization, digitisation or automation that cater to the client experience and needs of HNWIs. Be able to conceptualise the to-be state of new product/vertical launch and product enhancements, define the scope of work required to ensure the competitiveness of new products.
• Collaborate with external providers to identify high quality new product offerings that would appeal to HNWIs. Collaborate closely with internal global and local stakeholders, including technology teams and sales/marketing teams, to drive alignment on new opportunities and drive execution from solutions design, development, MVP launch and post-launch iterations.
• Proactive in managing risks and key dependencies to ensure research and new product initiatives are delivered on timely basis.
• Support the team in discussions, due diligence and negotiation processes with external strategic partners.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

·       Minimum 5 - 8 years of experience in product management / product strategy role or similar role in the private banking or wealth management industry; strong preference for candidates with prior experience in management consulting firms or internal strategy functions

·       Have experience dealing with high-net-worth individuals and possess strong knowledge of financial products (structured products, alternative funds solutions, capital market products)

·       A fast learner with strong background in analytics, strategic thinking, and ability to structure issues and problem solve, ability to run research studies independently to drive recommendations

·       Highly adaptable and ability to shift between high-level strategic development to hands-on execution; results driven and ability to manage cross-functional teams toward milestones, while also able to work well independently

·       Solid communication skills including executive level communication / reports; working proficiency in spoken and written English and Fluency in Mandarin is an added advantage (other Southeast Asia languages would be a plus)

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Responsibilities

• Assist the Contract Manager in overseeing the whole warehouse operations
• Responsible for ensuring CEVA business and operational objectives and KPIs are met
• Lead and direct staff in daily activities to ensure smooth and efficient running of overall operations.
• Planning on staff load, equipment, storage and daily tasks to ensure adequate resources are consistently available to meet customer’s requirements.
• Plans and assures adequate equipment for storage, loading and delivery of goods.
• Perform inventory management, productivity, accuracy and loss prevention programs to ensure that customers’ requirements are met.
• Plan and manage the P&L for the respective account to ensure on time deliveries.
• Direct activities to limit cost, improve accuracy, safety and to provide and maintain good customer service level.
• Implements safety, security, housekeeping and sanitation programs.
• Generate monthly performance data / reports to ensure that customers’ requirements are met.
• Implement work improvement initiatives and programs such as 5S, Kaizens, LEAN and SCA program with the goal of achieving CEVA standards of Operational Excellence
• Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance.
• Working cross-departmentally with a wide range of stakeholders to ensure that all operations are aligned with organizational objectives.
• Overseeing staffing plans and supervising, hiring, and training new employees
• Work with management team to optimize warehousing and logistics operation.
• Responsible for people and warehousing resources management to deliver effective and efficient operation services to customers. Strong in people management.
• Conduct and prepare the material for operational review meeting (e.g. Monthly Operation Review, Quarterly Operation Review, Operation Improvement Review, etc.) with internal and external customers.
• Resolve logistics service failures directly with customers and operational team. Strong in RCCA (Root Cause Corrective Action) analyze and resolutions.
• Strong in Inventory Management and have proven record of achievement of 100% accuracy via Daily Cycle Count.
• Able to build good customer relationship to achieve excellence customer experiences.
• Enforce process compliance and ensure operations meet and achieve customer’s expectation and KPIs.
• Holding accountability for quality PPM.
• Driving and delivering yearly CIP commitments.
• Conduct regular Gemba walks with clients in the warehouse to observe operations and discuss improvements.
• Weekly quality meetings with clients, presenting scorecards to review performance metrics.
• Participate in meetings with key customer stakeholders, including Purchasing and Planning departments, to align on objectives and strategies

Requirements

• Degree in any discipline
• At least 8 years of relevant working experience and experience in managing and leading large operations team
• In-plant logistics experience will be an advantage
• Computer proficiency
• Excellent leadership and supervisory skills
• Experience with customer dealing at all levels
• Good planning, communication and people skills

· Reporting to Regional Sales & Marketing Director for a Luxury Swiss Brand

· Managing and execution of marketing and communications, PR & Advertising for Singapore and Southeast Asia

· Manage events marketing for press and retailers

· General manage and support in terms of all marketing related inquiries in regional office

· Support of the other departments when needed and any other ad-hoc duties and responsibilities & support inter-department activities

· Traveling for work when required

· Write in for the detailed JD. Your interest will be strictly confidential

Requirements

· Master’s degree in marketing and/or Business Administration or related discipline.

· At least 10 years of relevant LUXURY marketing and sales experience in international companies selling watches, fashion, cosmetics, automotive, hospitality, etc.

· Minimum 3 years in a Managerial role with at least 5 years of experience leading a team

· Experienced with managing multiple stakeholders such as agencies, vendors, suppliers, members of media and retailers.

· Experience in a regional office overseeing the South East Asia region is preferred.

· Budget management and accounting. Ability to analyze numbers

· Excellent command of written communication and ability to prepare presentations. Proficient in Microsoft 365 and Office products.

· Office location: Orchard |Mondays to Fridays (9am to 6pm)

We invite interested candidates to send in your updated resume (in MS Word Format) to [email protected] cc [email protected]; stating your reason(s) for leaving each employment and your current/expected salary package. Please indicate the position you are applying in your email subject.

We regret to inform that only shortlisted candidates will be notified.

EA License: 90C3627

EA Reg No: R1108020

Team Summary  

 The Acceptance Solutions team in thew Product organization is a team of seller side thought leaders and execution-focused specialists, who are merchant acquiring domain experts. Our primary objective is to support our  geographic markets with the deployment and execution of seller (merchant and acquirer) solutions that increase stickiness to Visa through solving for client pain points, while generating sustainable new  revenue streams. 

What an Acceptance Solutions Manager does at Visa: 

This role will be a critical member of the AP Acceptance Solutions team responsible for supporting deployment, activation, and usage of a range of seller side solutions including Tap to Pay, Tap to Phone (and other Tap to X use cases), Pre-Disputes Services (e.g.: Verifi), Rapid Seller Onboarding, Visa Merchant Screening Service (VMSS), Visa BIN Attribute Service and other data solutions. This team also provides thought leadership in the development of new solutions, for example Biometric Payments and Digital Receipts. 

This individual will work closely with geographic MS&A and Product leads and their clients (e.g.: acquirers, payment gateways, merchants) to build client business development strategies, lead pre-sales engagements and pipeline management, and project manage client implementation & integration of these solutions and initiatives. The primary focus of this role will be Visa's dispute management solutions. 

In this role, you are expected to: 

• Serve as the subject matter expert for Visa Acceptance solutions, offering guidance to markets and client-facing teams 

• Lead efforts to expand Acceptance Solutions adoption across the Asia Pacific (AP) region, working with client-facing teams to identify potential clients, understand their needs, and demonstrate how the product can fulfil these needs 

• Develop high-quality pitch decks, business cases and case studies tailored to clients specific portfolio performances and market conditions 

• Collaborate with Global Products, Regional Products and Solutions, and AP Client Services teams on technical solutioning and implementation 

• Work with regional stakeholders, global product owners, and cross-functional teams to facilitate internal approvals and technical or process changes necessary for launching new use cases 

• Align with key cross-functional AP and Global stakeholders, and priority markets to ensure strategic and tactical alignment for long-term product vision 

• Advocate for the needs and requirements of the AP region in global product development and strategy 

• Maintain a well-organized and up-to-date repository of product materials, including service guides, specifications and other relevant information 

• Manage stakeholder expectations, keeping them informed about the product's progress, challenges, and successes 

• Work with Visa Consulting and Analytics (VCA) to analyze data and monitor live customer product performance 

• Assist in managing the product budget, financial planning and forecasting 

• Keep updated with regulatory changes and industry trends, evaluating their potential impact on the product, and adjusting the product strategy accordingly 

Why this is important to Visa 

As competition intensifies at the point of sale with growth in alternative payment methods, sustaining past growth trajectory will require Visa to continually innovate and value-add to ensure merchant preference for Visa payments. This will help Visa not only to generate incremental value-added service revenues, but also to drive relevance and active usage of core consumer payment products while deepening relationships with Visa clients. 

We are seeking an experienced Sales Manager (Deputy Business Manager) to drive business growth and develop new sales opportunities in our jewelry repair services. The successful candidate will have a strong background in sales, excellent communication skills, and the ability to build strong relationships with customers and partners. This role requires a deep understanding of the jewelry industry and the ability to tailor solutions to meet the unique needs of our clients.

Specific Responsibilities:

1. Develop and implement sales strategies to increase revenue and market share.

2. Identify and pursue new business opportunities and partnerships.

3. Oversee daily sales operations, including managing the sales pipeline, tracking leads, and ensuring accurate sales reporting.

4. Build and maintain relationships with customers, partners, and suppliers.

5. Analyse sales performance and market trends to inform business decisions.

6. Ensure excellent customer service and resolve customer complaints.

7. Provide insights and recommendations to the business based on market analysis.

8. Meet and exceed individual sales targets and goals.

Technical Skills and Competencies:

1. 2+ years of sales manager or business manager experience, preferably in the retail or service industry.

2. Proven track record of sales success, achievement of sales targets and driving business growth.

3. Knowledge of jewelry repair services and industry trends (desirable).

4. Strong communication, negotiation, and problem-solving skills.

5. Ability to analyse sales data and market trends to inform strategic decisions.

6. Excellent time management and organisational skills.

7. Ability to work independently.

8. Strong attention to details and ability to multi-task.

9. Reliable transportation and ability to travel to client meetings (if necessary).

Singporeans or PR welcome to apply!