Total 2,345 Manager job vacancies in bukit pasoh central singapore

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

- Permanent part-time position.

- Weekdays, Mondays - Fridays, 11 am - 5 pm (Lunch break 1 pm - 2 pm) Daily required:5 working hours, a 1-hour meal break.

- Reports directly to the Senior Operations Manager.

- All matters pertaining to Students Affairs.

- Strictly requires a strong command of the English language.

- $20 to $22/Hour with CPF benefits.

• Oversee daily operations of the food production facility, ensuring efficiency and quality.
• Supervise and coordinate staff, fostering a collaborative and productive work environment.
• Ensure compliance with food safety regulations and industry standards.
• Manage inventory and ingredient sourcing, ensuring quality and freshness.
• Develop and implement operational procedures to optimize performance.

Qualifications:

1. Food Industry Experience:Proven experience in operations management within the food industry.
   
2. Night Shift Availability:Willingness to work night shifts as required to meet operational needs.
   
3. Ingredient Knowledge:Strong understanding of food ingredients, quality standards, and sourcing best practices.
   
4. Supervisory Skills:Experience in managing and supervising a team effectively, with strong leadership abilities.
   

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for a proactive and experienced Business Development Manager to join our team. The position will be responsible for company management, procurement and market development. The ideal candidate should have a deep understanding of the Chinese shipping, marine, offshore market and the ability to establish and cultivate strategic partnerships. Familiarity with Chinese suppliers and market development is essential.

Key Responsibilities

· Lead business development initiatives for related products with a focus on the China market, China shipping lines and the Sino-Singapore supply chain for laterally expanding into ship supplies of TCM products and other related shipping, marine, offshore needs.

· Manage company operations, including financial management, human resources and procurement (especially sourcing goods from the Chinese market to Singapore).

· Build and maintain strong relationships with Chinese suppliers and industry partners.

· Work with cross-functional teams to develop strategic business plans and implement growth strategies.

· Monitor market trends and competitor activities to ensure the company maintains a leading position in the Marine industry and supplies.

· Develop and submit business plans and reports to senior management for decision making.

Qualifications requirments

· MBA degree from a recognized university or institute.

· Minimum Bachelor’s degree in Chinese Medicine or a related field.

· Minimum 3 years of working experience in the Chinese medicine industry or medical institutes.

· Able to speak Mandarin at a native or professional level, and English at a professional level.

· Proven experience in developing business strategies and managing client relationships.

· Demonstrated understanding of the regulatory landscape for Chinese medicine products in Singapore/China.

· Ability to work independently and as part of a team, with a track record of achieving sales and development targets.

Preferred Competencies

· Managerial experience, preferably in a business development or strategic role.

· Strong communication skills, with fluency in both English and Mandarin.

· Proficiency in web design or graphic design, with the ability to create visually engaging presentations and marketing materials.

· Passion and dedication to Chinese medicine and healthcare innovation.

· Strong understanding of investment principles, with the ability to develop financially viable products.

· Excellent problem-solving skills and a proactive attitude towards overcoming challenges.

· Experience working in a fast-paced, dynamic environment with a focus on growth and innovation.

· Customers relationship and after sales services.

The Senior Accountant/Assistant Finance Manager is responsible for maintaining day-to-day financial reporting and regulatory compliance needs of our business. The person will work closely with the company's cross-country team, while reporting to head of finance.

Key Responsibilities

• Ensure timely and accurate month end closing and prepare monthly reports including monthly financial statements, cash flow statements and management reporting
• Ensure compliance of financial records and controls with corporate statutory, and regulatory requirements
• Ensure timely preparation and submission of quarterly Singapore GST returns
• Ensure overall good maintenance of accounting books
• Assist in cash flow, credit control, and receivables management
• Work collaboratively with various internal parties across the company's global offices to acquire or provide information needed for analysis, reporting, budgeting and forecasting
• Participate with team in liaising with external auditor, tax agents, and external parties for all statutory and regulatory requirements to ensure compliance
• Prepare payments by certifying documentation and requesting disbursements
• Any ad-hoc tasks as assigned

• Degree in Accounting or equivalent Professional Qualification (CA Singapore / ACCA / CPA)

• At least 3 years of accounting full set experience with strong working knowledge accounting principles, practices, standards, laws, and regulations
• Proficient in accounting system (Oracle Netsuite, Xero...) & MS office
• Good time management and organisational skills to meet deadlines
• Adaptive, ble to multi-task in a startup-esque environment
• Able to work independently with minimum supervision
• Strong interpersonal skills, and good team player
• Passionate and willing to learn and unlearn, to internalize learnings

• Ample opportunities to grow. You get to propose your own ideas and see it through.
• Work with passionate, talented and driven colleagues who get things done!
• Opportunity to work cross-country and with variety of projects of different nature.
• Challenging and exciting problems that await you to solve.
• Comprehensive Health Insurance Coverage.
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing

We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely to grow and retain  our existing  partners.  

We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and Tiger Brokers in APAC, and today have 80+ global banks and platforms connected and powered by Wise Platform. 

A bit about the role:

You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing partners in APAC. You’ll identify and execute growth opportunities across your partner portfolio, manage churn risk  and build relationships with key stakeholders. 

The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.

Your mission: 

• Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise.

• Develop and actively manage comprehensive account plans for key accounts,  articulating strategies for growth and managing risk of attrition.

• Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners.

• Take a data led approach on influencing decision making with internal / external stakeholders. 

• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions.

• Bring the voice of the partner to influence Wise Platform product roadmaps as well as build out strong partner testimonials. 

• Work on projects and initiatives (regional or global) to improve our account management function. 

We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely with our existing bank partners to help deliver world class payment service solutions, powered by the Wise infrastructure.

We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and GMO in APAC, and today have 80+ global banks and platforms connected and powered by Wise Platform. 

A bit about the role:

You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing bank partners in APAC. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders. 

The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.

Your mission: 

• Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise

• Develop and actively manage comprehensive account plans for key bank partners, articulating strategies for expansion and growth, as well as retention

• Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners

• Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other

• Use data to pinpoint opportunities and to inform data-driven dialogue with your partners

• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions

• Collaborate closely with other Wise teams to develop and enhance Wise infrastructure capabilities in the bank vertical through new partnership opportunities and product development 

• Work on projects and initiatives to improve our strategy and approach both within the APAC region and globally, such as helping iterate our product roadmap, pricing strategies, go to market efforts - or anything else that helps drive growth

•       The incumbent will be one of the team members to support the preparation and submission of MAS regulatory reports.
•       Adapt and cater for constant developments within the regulatory framework and to advise and guide business units towards the proper and timely compilation of the required data.
•       Collaborate with Compliance, IT and various stakeholders on regulatory reporting matters and implement regulatory changes including comments on consultation papers.
•       Assist with MAS information requests and queries on MAS returns.
•       Liaise with external/internal auditors and tax agent.
•       Regular review of all processes to ensure operational risk and high risk audit points are mitigated.
•       Ensure all policy documents are regularly updated to reflect current market conditions.
•       Develop high performance culture as part of broader aspiration to build the finance regulatory reporting function.

KEY RESPONSIBILITIES:
Strategy and Planning
•       Provide support to Team Lead.
•       Review and implement financial accounting and control function in accordance with GAAP/Accounting Standard.
•       Ensure compliance to policies, procedures and guidelines set by Group and MAS/regulators.
•       Participate in regulatory related projects.
Statutory and Compliance Reporting
•       Liaise with internal and external auditors in the periodical audit of financial reports.
•       Oversee year-end audit and supervise the preparation of statutory accounts.
•       Prepare and review reports for submission to MAS and other regulators.
•       Assist/advise other SBUs/SFUs in providing the required statutory and compliance reports.
Others
•       Attend to any adhoc report requested from the management or regulator etc.
•       Involvement in new initiatives/facilitates implementation of new guidelines related to financial accounting and reporting matters.

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

If you are strong in delivering and developing exciting integrated media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!

Key Responsibilities:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc.
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

You will be joining a dynamic team that delivers award-winning campaigns. If you are strong in delivering and developing exciting integrated media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!
 

Main Responsibilities

• Lead Local Market Management/Coordination (Global and Regional Requests)
• Drive relationships at the appropriate levels of our client organizations
• Apt knowledge & understanding of digital & offline channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and Social
• Have prior platform experience in managing both online and offline media campaigns, including but not limited account setup, strategy development, organization, and management
• Proficient in Performance Marketing strategies on both push and pull platforms
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members – execs/ junior planners
• Support Quarterly Business Review Development

• Experience in Electrical Engineering:Bachelor’s degree in Electrical Engineering or a related field.
  Minimum of [X years] of experience in business development or related roles within the electrical engineering industry.
  Proven track record of successfully identifying market opportunities and driving growth.
  
• Night Shift Availability:Willingness to work night shifts as necessary to support project timelines and client needs.
  Ability to maintain focus and productivity during non-traditional working hours.
  
• Construction & Industrial Electrical Experience:Strong background in electrical construction and industrial electrical systems.
  Familiarity with industry standards, codes, and best practices related to electrical engineering projects.
  
• Decision-Making Skills:Excellent analytical and problem-solving skills with the ability to make sound decisions in high-pressure situations.
  Experience using data-driven approaches to assess risks and opportunities effectively.
  
• Pressure Management:Proven ability to thrive in fast-paced environments and handle multiple priorities under tight deadlines.
  Strong organizational skills to prioritize tasks and manage project timelines effectively.
  
• Leadership Skills:Experience in managing and supervising teams, fostering a collaborative and productive work environment.
  Strong interpersonal and communication skills to effectively engage with team members and clients.
  

Responsibilities:

Manage and monitor all projects to be cost effective, meet timely delivery, quality standards and client expectation. Lead the teams in coordinating all project related activities; from definition, design, development to deployment stages.

Project Management

• Direct and manage turnkey-based project development from beginning to end.
• Define project scope, goals and deliverables that support business goals; in collaboration with senior management and stakeholders.
• Estimate the resources and participants needed to achieve project goals.
• Manage the day-to-day operational and tactical aspects of multiple or large scale projects.
• Oversee Managers and teams working on client engagements to ensure they are within Omega’s processes and practices.
• Review high-level deliverables across projects.
• Implement process review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of projects as measured by quarterly and yearly goals and customer satisfaction levels.
• Minimize our exposure and risk across multiple projects.
• Manage scope and mitigate risk across projects.
• Participate in team and key client meetings.

Project Accounting

• Determine appropriate revenue recognition, ensure accurate invoicing, and monitor receivables for all projects under his/her direction.
• Integrate financial data for multiple projects.
• Compare financial data for project to that of other projects and seek ways to maximize revenue.
• Analyze profitability, revenue, margins, bill rates and utilization across projects.
• Address elevated issues such as billing and claims issues when they arise.

Leadership

• Identify and resolve issues and conflicts within the project team.
• Develop best practices and tools for project execution and management.
• Actively participate in all programs relating to performance evaluations and career development planning.
• Mentor managers and team members through formal and informal channels.
• Assess training needs and select training programs and development tools for team members.
• Manage the development of project teams by ensuring that project tasks are in line with each other and the total schedule.
• Participate in final negotiations with client, together with Sales Department.

Requirement:

• Degree in Electrical & Electronic Engineering or equivalent.
• 2 years of project management experience.
• 5 years of experience in marine, shipyard, petrochemical, power plant, oil & gas or other harsh industries.
• Able to lead a team of project engineers to meet various project schedule, costing, customer expectation etc.
• Demonstrate good interpersonal skill; coordinate with inter-department head to achieve company goals.
• Good project execution and management skill.
• Challenges others to develop as leaders while clarifying roles and responsibilities.
• Pursues excellence in all aspects of business.
• Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change. Certified Project Management Training would be an advantage.
• Builds expert knowledge in our industry and conveys knowledge to others.

We are seeking a highly motivated and experienced Sales /Specifying Manager specializing in Lighting Control System Products, particularly in EIB/KNX, Lutron and Energy Management related Products. The ideal candidate will oversee the full spectrum of project management, from initial client engagement to final commissioning, ensuring seamless execution and client satisfaction. This role requires strong technical knowledge in control systems and a proven track record in sales and project management within the automation industry.

Key Responsibilities:

• Lead projects involving Lighting controls EIB/KNX, Lutron and Energy Management system related Confrom conception to completion.
• Collaborate closely with M&E Consultants, Lighting Consultants, Suppliers, and Contractors to define project requirements and specifications.
• Provide expertise in upstream specification activities to consultants to align project needs with product capabilities.
• Prepare and handle tender documents, ensuring compliance and timely submission
• Prepare and provide timely updates of design-in activities to the management.
• Develop and maintain strong relationships with existing and potential clients.
• Identify new business opportunities and generate sales leads within the automation products sector.
• Present product solutions to clients, emphasizing the benefits and technical capabilities of EIB/KNX, Lutron, and relevant System solutions.
• Stay updated on industry trends and technological advancements related to automation and lighting systems.
• Utilize knowledge of all related System and other relevant technologies to enhance project outcomes.

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

· can work on public holidays

· can work/stand for long hours

· can work on shifts/change of shifts

· at least 10 years experiences

• Baking and pastry techniques
• Menu planning and recipe development
• Attention to detail and precision in measurements
• Time management and ability to work under pressure
• Knowledge of food safety and hygiene regulations
• Creativity and ability to innovate in pastry creations
• Strong communication and teamwork skills
• Ability to manage and train a team of pastry chefs
• Organization and inventory management skills
• Adaptability and flexibility in a fast-paced kitchen environment

Company Overview: Tanglin Gin, established in 2018, proudly stands as Singapore's pioneering gin distillery. Our brand is synonymous with adventure, innovation, and versatility, evident in our multiple award-winning gin expressions. With some of Asia's most acclaimed gins, we are dedicated to placing Singapore firmly on the global spirits map. Our next goal is to grow Tanglin Gin into an internationally renowned brand that fills Singapore with pride.

Mission: Revealing the unique Flavours of our Island through Premium Craft Spirits.

Vision: To be the leading global gin brand that embodies Singapore's spirit of innovation and excellence.

The role of Distillery Production Manager is a hands on role with managerial responsibilities.

Key Responsibilities: As the Distillery Production Manager you will:

Oversee all aspects of Production Operations including;

• Managing Production of all Tanglin Products
• Manage strategic forecasting of production to ensure all products are available to meet local and export orders
• Work with the sales team to ensure order fulfilment in a timely manner
• Ensure all raw materials (botanicals, ethanol, bottles, labels etc) are in stock to meet production requirements
• Implement just in time stock management where suitable
• Lead optimisation of production and implement strategic Inventory Planning
• Work with the Financial Director to manage lead times and payments for all inventory management
• Work with the General Manager and Founders to manage the Customs Process’s
• Manage staffing requirements within the Distillery including full and part time team members
• Product Development – work with the team to develop new products, limited releases, white label projects
• Event & Industry Representation – Attend Industry Events to represent Tanglin
• Team Building – Managing recruitment, HR and Team Development as the production team needs to grow
• Regulatory Compliance – Implement and enforce a cleaning process both inside and outside the distillery
• Equipment and Machinery – Understand the equipment we use, ensure all equipment is clean and working in an optimal manner. Manage maintenance, parts with our suppliers.
• Lead hands-on execution of initiatives alongside your teams
• Foster a positive, inclusive, and engaging work environment
• Ensure compliance with local regulations and company policies
• Production demands may from time to time require extended working hours to full large orders

What We Offer

• On the job training, and career development: opportunities to grow your knowledge of distilling
• Competitive Compensation: We offer a competitive salary package to reward your skills and contributions to Tanglin Gin
• 20 Days annual leave plus 11 Gazetted Public Holidays
• Performance Bonuses: In addition to your base salary, you'll have the opportunity to earn performance-based bonuses that recognize your achievements
• Innovative Environment: Join a dynamic team that thrives on innovation. We encourage fresh ideas and creative thinking to drive our brand forward
• Work-Life Balance: We understand the importance of work-life balance
• Enjoy flexible working arrangements to help you manage your professional and personal life effectively
• Inclusive Culture: We value diversity and foster an inclusive workplace where every team member's unique perspective is celebrated
• Employee Discounts: As part of the Tanglin family, you'll have access to exclusive discounts on our premium spirits and products
• Passion for Excellence: Be part of a team that shares a passion for crafting exceptional spirits and making a global impact
• Location: Our Singapore Dempsey HQ provides a vibrant and inspiring work environment that reflects the essence of Tanglin Gin

Desirable Qualifications

• Relevant educational background and/or industry certifications
• 5+ years distillery/brewery experience
• Culinary background is advantageous

You will be responsible to oversee and manage the overall functioning of stores and headquarters operations, ensuring efficient operations within the company. Your key responsibilities are to optimize both the customer experience and the operational efficiency of the business. You should be someone who constantly challenges the status quo, seeks to better the customer experience and to improve the overall infrastructure that will help with the growth of the business. You are expected to be meticulous, highly organized, reliable, a problem solver, analytical, proactive, resourceful and one who does not mind getting your hands dirty to get the job done at times.

Operations Management

• Store Operations: Ensuring smooth daily operations of retail stores, and that store condition, standards are carried out by retail team
• Roster Scheduling: Overseeing, planning, and managing of retail shift schedules and retail staff budget to achieve optimal staffing levels in delivering excellence in brand experience accordingly to peak periods and launches
• Sales Performance: Analysing sales data. Setting and monitoring sales targets, as well as planning and executing strategies to achieve them
• SOPs & Reporting: Consolidating data for reports to management and other departments. Develop, improve training process/ materials, and ensure team is well-trained on policies, SOPs and that the procedures are performed accurately with exception, memorable customer service
• Customer Service: Handle customer emails and returns. Ensuring high standards of customer service across all channels
• Budgeting: Planning and managing operational budgets
• Process Improvement: Streamlining operations for efficiency and cost-effectiveness
• Staff Management: Strategically and effectively plan operations permanent and temporary staffing and the staffing budget based on projected volume of order during seasonalises
• Develop and implement operational strategies and procedures to optimize efficiency and productivity.
• Monitor key performance indicators (KPIs) and metrics to evaluate store performance and identify areas for improvement.
• Recruit, train, and manage a team of store managers and staff, ensuring high levels of performance and customer service.
• Conduct regular store visits to assess operations, provide coaching and support, and ensure compliance with company policies and procedures.
• Analyse market trends, customer preferences, and competitor activities to identify opportunities and make informed business decisions.
• Oversee inventory management, including stock control, replenishment, and inventory accuracy.
• Drive initiatives to enhance visual merchandising, store layout, and product presentation to maximize sales and brand image.
• Develop and manage budgets, monitor expenses, and implement cost-saving measures without compromising quality and service.

Strategic Planning

• Market Analysis: Analysing market trends to inform strategic decisions
• Business Growth: Identifying opportunities for expansion, improvement, and areas for cost reduction
• Ad-hoc: Involve in other ad-hoc duties and projects required by management

Job Overview – Assistant Restaurant Manager

Customer service-focused professional with a passion for leading operations to deliver excellent customer experiences and positive team outcomes. The Assistant Restaurant Manager (ARM) is the custodian of the restaurant in an operational second-in-charge function to the Restaurant Manager.

The ARM is expected to manage through the team and whilst they will understand how all the tasks involved are necessary to achieve these outcomes, they are expected to sufficiently delegate and coordinate the completion of these tasks throughout the team based on the individuals’ strengths.

The ARM is expected to be the bridge between three stakeholders: senior management, junior team members, and customers.

The ARM must seek to understand and balance the perspectives, and pressures, of all stakeholders, whilst displaying the confidence to advocate to either stakeholder on behalf of the other.

The ARM must display the following:

• Can-do attitude
• Confidence to articulate themselves respectfully to their audience
• Ability to give and receive feedback, regularly
• Ability to lead by example
• Ability to multitask and learn skills normally outside of the immediate tasks
• Ability to work under pressure while remaining calm and focused
• Ability to be an arbiter for quality control
• Ability to lead with high standards of personal integrity and professionalism
• Leads with common sense for the greater good of the organization

The responsibilities of the ARM are varied and encompass the following four areas of business impact:

1) Operational Excellence

Sufficient planning is conducted to ensure the restaurant has all the materials and tools it needs to deliver an exceptional customer experience every time.

2) People Excellence

Ensures the outlet team is a disciplined, well-trained, highly functional team with a positive team culture that radiates to customers. The ARM does this by communicating direction (the “where we are going”), the “why”, building alignment, and instilling commitment in their team. The ARM regularly gives and receives feedback from their team and seniors and is a role model for their team.

3) Customer Excellence

The customer receives consistently excellent experience, every time in alignment with our hospitality SOPs.

4) Business Excellence

Company resources are used frugally, and recipes are consistently delivered. Identifies opportunities to make cost savings that will not result in erosion of customer experience.

The Digital Marketing Manager to be responsible for sustaining and driving the digital marketing plans for Raffles Hotel Singapore and its business units including platforms such as Luxury Consortias, Online Travel Agents (OTA) and Global Distribution System (GDS) as well as provide timely update on hotel developments to all relevant partners.  The role also encompasses the management of all hotel websites, social media channels, hotel online reputation tools as well as to manage the hotel’s influencer engagement programme.

Primary Responsibilities

Drives Digital Marketing Plans For Hotel

• Assists to strategise and execute the hotel’s digital marketing communication plan.
• Ensures high performance on digital campaigns through effective data analytics.
• Supports corporate and brand on digital marketing initiatives.
• Supports hotel’s operations with cross marketing opportunities, leveraging on hotel and brand databases.

Management Of Websites And Microsites

• Manages vendors to ensure delivery of website enhancements and best-in-class customer journeys
• Manages content for hotel main website, microsite and standalone websites for Food and Beverage outlets, Arcade and Spa.
• Ensures SEO and SEM synergies across all websites.
• Drive e-commerce through data analytics and marketing strategies.

Develop Marketing Plans For Luxury Consortias, OTAS And GDS

• Works hand in hand with Revenue Management on management of OTAs communications.
• Oversees collaborations and maximises marketing opportunities with Luxury Consortias, ensuring accurate and timely communications onto platforms.

Drives Social Media Awareness

• Manages, supervises and/or create content for all of the hotel’s social media platforms and drive engagement.
• Management of social media agencies to ensure optimisation of content engagement. 
• Develops a social media influencer programme for all areas of the hotel.
• Identifies potential social media influencers and executes programme to drive hotel’s awareness in the social media space.

Manages Hotel’s Online Reputation 

• Oversees online reputation management through reviewing responses for hotel across multiple platforms in a timely manner.

Other Responsibilities

• Reviews and identifies digital partnership opportunities to support hotel’s operations and business objectives.
• Manages digital reporting tools for hotel and communicates reports internally as well as supervising action plans for improvements where needed.
• Performs any other duties and responsibilities that may be assigned.

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

As the Digital Marketing Manager, you lead the growth and development digital marketing vision and strategy to secure COS Online growth and amplify our digital presence in SEA + HKTW. In this role, you create an alignment between commercial and inspirational brand experiences at every digital touch point, driving results to optimise sales, consumer engagement, brand awareness, acquisition and retention

What you will do:

• Lead the development of the in-market Digital Marketing plans aligned with Regional and Global strategy covering key and new online markets.
• Responsible for driving and converting traffic to cosstores.com and Marketplace – Zalora in SEA + HK TW
• Drive customer acquisition and retention programme across all channels in alignment with the brand​
• Collaborate within the Regional Digital Marketing Team, creating an efficient—and informative--workflow towards the set long--and short--term goals and overall KPIs, with a focus on traffic, conversion and revenue​
• Work with External Agencies, e-Commerce Enabler and Global Site team to improve and evolve measurement, tracking, and data​
• Co-create with key central stakeholders and departments to ensure strategic ambitions are met and relevant company goals are factored into digital marketing
• Analyse results weekly, monthly, quarterly and annually, following up and taking actions according to the business needs to drive the channels
• Comprehensive knowledge across all digital marketing channels including email, PPC, SEO, Programmatic Advertising, Affiliates and Social​

As a Digital Experience Manager, will be the expert in experience optimization, leading the functions of site content, online visual merchandising, digital copywriting and customer insight/behaviour analytics for COS online stores in SEA +HKTW. You will focus on the constant optimization/enhance of customer journey on sites, and make sure COS Brand ID and all detailed product information is well delivered to the customers.  

You will also be responsible for customer behaviour study by data analytics. 

What you will do: 

• Responsible for curating the digital experience of COS.com for the Southeast Asian markets, in addition to the Zalora SEA + HKTW marketplace. 

• Understand the product and marketing focuses from the Global and local Merchandising and Marketing Team, and lead DX team in seamlessly translating these insights into our website including but not limited to site content, visual communication and product presentation, thereby optimizing online selling. 

• Ensure that the COS e-commerce platform stays in line with COS aesthetics, visually balance the collection of products based on commerciality, branding, and seasonal trends 

• Constantly improve/optimize the online visual experience and drive the relevant KPI based on site performance data and customer behaviour 

• Understand the online customer’s expectations through behaviour & data analysis, and plan for the constant improvement of UX/website functionality by working closely with IT Team. 

• Build up both short-term and long-term strategies for A/B testing, personalization and other digital projects that are associated with the goals of customer acquisition and retention 

• Collaborate within your E-Commerce team to establish a customer journey that drives profitable E-Commerce selling towards the set targets and goals 

• Work closely and cross-functionally with other key online functions such as Digital Marketing and Online Merchandising to initiate local commercial plan to drive online business 

• Work closely with both internal and external business partner/agencies to secure the on-time and precise launch of all online products and content 

As the E-Commerce Manager, you are responsible for the sales performance, customer experience, and the overall profitability of COS online store in SEA +HKTW 

In this role, you lead the E-Commerce Team to ensure the runs in the most efficient way. You conduct the strategic planning and all operational as well as commercial activities. 

What you will do: 

• Responsible for defining and developing COS digital sales strategy for your market in cohesion with the overall seamless sales strategy and the COS brand vision 

• Enhance the online store customer experience in your market, to increase selling and online growth 

• Collaborate within the E-commerce team, creating an efficient and informative workflow towards the set long and short term goals 

• Collaborate with global and regional ecommerce team to align selling, content and customer experience strategy 

• Work with merchandising and logistic team to secure fulfilment and shipping 

• Analyse selling reports, budget and other available tools to make right business decision to meet selling targets 

• Develop, execute and follow up with the ecommerce strategy to drive sales growth 

• Accountable for setting the online budget and following up on P&L, supported by controlling (Sales, Returns and other relevant matrix) 

• Drive the business forward by constantly analysing and assess the effectiveness of the E-commerce operations and current needs based on market competition, implementing new methods, systems and ways of working where relevant 

Presales Manager is a player/coach role.  It specialises in new sales and customer development and has an important role in the sales phase to create business opportunities from a solution-oriented perspective and show the customers how IFS products will fulfil their functional needs and requirement and deliver the value expected from the investment. They are accountable for the preparation of presentations and demonstrations and should work to build trusting relationships within both IFS and the clients with whom they engage.

The Presales Manager sits on the Market Unit Leadership team and drives presales activity in the market unit, ensuring a smooth distribution of workload and prioritisation across the team.

·         Provide presales design support for both new and existing requiring IFS Services and Solutions. Maintain end-to-end solution integrity across the products sold to customer.

·         Ability to interface with customers as required in support of sales closure.

·         Expected to act in a coaching role and provide support to less experiences team members and partners.

·         Ensure the successful delivery of Proof of Concepts is tied to the customers’ success criteria and business initiatives

·         Maintain a high degree of knowledge of specific IFS products and services including roadmaps and occasional liaison with Product Management.

·         Commit to self-learning and regular product training.

·         Working with the sales organization to address technical needs for the customers

·         Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks