Total 4,640 Manager job vacancies in changi road singapore

We are seeking a highly skilled and experienced Project Manager with a strong background in payments and banking to lead and oversee our projects in this domain. The ideal candidate will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. They will also be responsible for effectively communicating project expectations to team members and stakeholders in a timely and clear manner.

1. Lead the planning and implementation of projects related to payments and banking, including defining project scope, goals, and deliverables.
2. Develop full-scale project plans and associated communication documents.
3. Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
4. Liaise with project stakeholders on an ongoing basis to manage expectations and ensure satisfaction.
5. Delegate tasks and responsibilities to appropriate personnel.
6. Identify and resolve issues and conflicts within the project team.
7. Identify and manage project dependencies and critical path.
8. Track project milestones and deliverables.
9. Develop and deliver progress reports, proposals, requirements documentation, and presentations.
10. Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
11. Proactively manage changes in project scope, identify potential risks, and devise contingency plans.
12. Define project success criteria and disseminate them to involved parties throughout the project life cycle.
13. Conduct project postmortems and create recommendations report to identify successful and unsuccessful project elements.
14. Develop best practices and tools for project execution and management.

1. At least 5+ years of experience in project management in the payments and banking sector.
2. Proven experience in strategic planning, risk management, and change management.
3. Proficient in project management software tools.
4. Strong leadership, interpersonal, and team-building skills.
5. Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
6. Knowledge of banking and payments regulations and compliance requirements.
7. Experience working with cross-functional teams and managing stakeholders at all levels.

• Review the analysis of business requirements and IT solutions specifications and lead the team in developing a detailed project plan

• Review project plans to determine the time frame, costing and the procedures for accomplishing the projects
• Execute a range of process activities beginning with the request for proposal, to development, test and final delivery
• Responsible for project deliverables, with an emphasis on quality, productivity, and consistency
• Conduct timely project reviews to recommend any changes to project schedules, cost or resource requirements
• Ensure profitable delivery of quality business systems for external customers are on-time, in accordance with user and system requirements and within budget

• Document and track project scope, changes, issues and risks that affect implementation
• Manage and plan the resources needed from user requirement, development of functional specification, testing and user training
• Work with the technical team to ensure that the requirements gathered are realistic and implementable
• Establish and maintain good business relationships with stakeholders to influence and achieve business goals
• Hold regular status update meetings with team

• Strong communication skills

• Graduate from Bachelor's Degree, Plus point with experience in Software Developer / Business Analyst
• 5+ years experience in Project Management and leading Web Application Projects preferred
• Candidates with PMP or ITPM certifications are preferred
• Ability to talk to customer stake holders and impress/influence them with enterprise experience and knowledge 
• Relevant experience for the type of projects being hired for
• Able to understand customer pain points and address customer escalations and concerns
• Able to understand the need for projects to be profitable and negotiate with customer on maintenance and CR pricing.

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The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage/Hospitality Management or extensive hands-on experience in similar restaurant concept.
• Minimum of 5 years of experience in the hotel or free-standing restaurant and bar environment, minimum 2 years in similar position.
• Prior work experience in Asia, Singapore or Southeast Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.
• Detailed knowledge of culinary trends.
• Strong understanding of sustainability.
• Familiar with LQA and Forbes standards.

Competencies

• Extrovert, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and sets trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Chef In-Charge.
• Sense of urgency and able to priorities.
• Good business acumen.

Restaurant Profile

Butcher’s Block is an avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. Helmed by new Chef de Cuisine Jordan Keao, who was born and raised in Hawaii where cooking, fishing, hunting and farming are a part of everyday life, it exhibits the highest quality of produce, meats and seafood sourced from around the world translated through fire. Feast your eyes on premium meats hanging in the Meat Vault and over 200 exciting wine labels, including a good selection of natural wines, in the Wine Library.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Purpose

Join Singapore's largest media owner in our journey to shape the future of the advertising landscape in Singapore. Our vibrant Stellar Ace Marketing team is dedicated to driving innovation in brand and marketing communications across both B2B and B2C channels.

We are seeking an experienced and dynamic Marketing Manager [Brand & Business Communications] to join our team. You will be responsible for developing and implementing effective brand and business communications strategies that enhance our reputation, drive business growth, and foster strong relationships with our stakeholders.

As a Marketing Manager [Brand & Business Communications], you will be responsible for crafting and conveying a consistent, impactful brand message across all company communication channels. You will play a crucial role in training staff, strategising brand messages, and establishing Stellar Ace as the largest and most connected media company in Singapore.

Responsibilities

• Develop and execute comprehensive brand and business communications strategies that align with Stellar Ace's overall business objectives.
• Analyse market trends and develop thought-leadership articles and material for senior leaders.
• Craft compelling brand narratives and messaging that resonate with our target audiences, including clients, partners, and employees.
• Develop and implement comprehensive marketing plans to enhance brand recognition and lead generation through key channels including social media, digital initiatives, events, and public relations.
• Lead project management efforts, ensuring timely delivery of marketing content.
• Manage the brand and business communications budget, ensuring effective allocation of resources.
• Collaborate with business stakeholders to support business development and product innovation.
• Ensure that customer experience (CX) strategies align with broader marketing and business goals.
• Analyse and report on the effectiveness of brand and business communications initiatives, making recommendations for improvement.

Qualifications & Work Experience

• Bachelor’s Degree in Business Management, Marketing, or a related field preferred.
• A minimum of 10 years of marketing experience in both B2B and B2C settings preferred.
• Proven expertise in brand building, digital marketing, and customer engagement.

Skills

• Strong project management skills with a focus on meeting deadlines and budgeting.
• Excellent oral and written communication skills to effectively relay the brand’s message across various platforms.
• Strong analytical skills to assess marketing performance and make data-driven decisions.
• Experience in the Media & Digital marketing industry is highly preferred.
• Ability to perform well in a fast-paced environment, both independently and as part of a team.
• Excellent interpersonal skills and the ability to manage internal and client-facing communications effectively.

SALARY:

From SGD4200.00 Starting Salary + Sales Incentive

SCOPE:

Experienced with leadership qualities

Fine culinary skills in western & local dishes (Non-Halal)

Passion in creating special dishes & developing menu

Be independent & responsible

Plan & lead daily kitchen operations

Manage costs, food purchases & inventory

Ensure consistencies in all food servings

Ensure kitchen cleanliness, safety & compliance to food hygiene

Team player that can readily work with the whole team

REQUIREMENTS:

NO academic certification required, we only seek true talent & positive attitude

Possess food hygiene and safety certification

Immediate start work preferred

Applicants please contact Ms. Rosalind @ 9090 4144 or email to [email protected]

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

The Role

This role supports daily office and technology operations in Singapore and is crucial for the functionality and efficiency of our business.  The IT & Office Management Lead will ensure operational continuity, drive productivity, safeguard the company’s assets and information, facilitate resource optimisation and maintain a great employee experience for our Oll-Stars. With these different responsibilities, you would need to possess not only excellent technical but also outstanding people and organisational skills. 

The nature of this role requires you are physically available in the office on a daily basis.  While routine maintenance and scheduled support activities will take place during regular office hours, you may also be required to render emergency support and site assistance in extraordinary circumstances outside normal business hours. 

Job Responsibilities

For both IT support and workplace management, you will oversee:

• Maintenance and Updates: Perform routine maintenance and updates to ensure IT and Office systems run smoothly and continue to meet the needs of the organization without interruption. Regularly monitor IT and Office technology systems to ensure they operate securely and efficiently. This also involves checking for potential issues before they become actual problems that impact users.

• Security: Implement and maintain basic security measures, oversee office access and keys, antivirus software updates, and educate users on potential security risks and the necessary protocols to minimize risks and ensure compliance. 

• Documentation: Responsible for managing local assets within the Asset register. Keep detailed records of user queries, issues, and relevant resolutions for future reference, and to aid in the resolution of future problems. 

• User feedback: Collect formal and informal user feedback on a regular basis to monitor satisfaction levels and identify opportunities for improvement.

Specific to each domain, you will drive operational excellence in the following areas:

IT Technical Support

• Technical Support and User Assistance: Provide first-line response to users requiring assistance with IT issues and queries, particularly those involving hardware and in-office technology. Offer timely advice and support on systems and applications, providing necessary training to users to enhance their understanding and efficient use of IT resources.  This involves troubleshooting problems and resolving them either in person, via phone, or virtual tools and working closely with the regional IT support team:

  • Responsible for managing VC solutions

  • Responsible for managing Meraki switches and routers in the office

  • Troubleshoot general Mac OSX and Windows OS Issues, Update, Upgrade and
    Support

  • Troubleshoot Printer, Scanner and other peripheral issues

  • Responsible for managing IT Networks onsite including but not limited to, troubleshooting Firewalls, Switches, Access Points and WAN

  • Responsible for managing org wide G-Suite Administration (GWS)

  • Responsible for administering regional JAMF and Intune system management tools

• Problem Diagnosis: Analyze problems with hardware, software, and applications to identify root causes of issues. This includes asking precise questions to pinpoint the exact issue and employing diagnostic tools to assist in troubleshooting. 

• Issue Resolution: In close coordination with the regional IT team, address user tickets regarding technical problems, managing each issue through to resolution, ensuring minimal disruption to the user's operations.  

• Project Assistance: Assist in IT projects, including the rollout of new software, migration of data, hardware upgrades, integration between systems, often coordinating with other departments to ensure smooth execution.

• Vendor management: Work with vendors on need basis for triaging issues not limited to hardware and internet service providers

Workplace Management

• Site operations: Oversee all facilities management services for our cool 4,000sqft office, such  as cleaning, plants, pest control, fire safety, HVAC, electrical, waste and other repair & maintenance, stationery and pantry supply, locker management, meeting rooms, utilities, support during emergency, key control management. 

• Daily office inspections: Perform daily routine office inspections and take proactive measures to address issues to ensure the workspace and meeting facilities meet our standards and set our Oll-Stars up for success.

• Vendor management: Ensure facilities vendors are well managed, delivering services on-time and within budget.

• Regulations and Compliance: Ensure the provision of a safe and secure working environment, and compliance with statutory regulations on fire, health and safety standards.

• Event management: In collaboration with HR, organize Oll-Star events, either in the office or offsite. 

• Onboarding new employees: Provide hardware and system configuration for new employees, with the aim of enabling new joiners’ productivity as soon as possible. Ensure new employees are fully briefed on workspace policies, resources and in-office technology. 

• Hospitality: Welcome visitors to the office, support their set up, manage security aspects 

• Continuous Improvement: Identify opportunities for improvement and cost reduction through the regular review of our Workplace Policy and Operating Procedures and daily operational reviews.  

The Strategic Account Manager is responsible for the organic growth of existing accounts in our Metals vertical with an average order value between £10,000 and £50,000 and a total book of business consisting of 50+ accounts. The role doesn’t contain any new business but is expected to deliver growth on the existing book through effective data licencing, cross-selling and up-selling. A balanced approach to increasing spend and reducing churn is needed to be successful.

Fastmarkets is equally about sales performance and sales behaviours, and so how the business grows is as important as how much we grow. Key behaviours to achieving this include a proactive approach, requiring the successful candidate to consistently gain engagement from networks both within accounts and across the internal teams at Fastmarkets to deeply understand the challenges and opportunities faced by our clients. In addition, a customer-centric approach, active listening and first-class communication style are factors that will deliver success in the role.

The Strategic Account Manager will be working within markets that are seeing high levels of change and growth, due to various macro-economic drivers. A willingness to learn and be ready to have high level conversations with contacts of all levels, leading with insight and challenging thinking, will also be key factors.

The role sits within the APAC Strategic Accounts team. This is a dynamic and supportive team, with a strong emphasis on ongoing learning and coaching.

Principal Accountabilities

• Employing consultative sales techniques to manage renewals, generate new opportunities and drive growth. Aligning to the MEDDIC qualification methodology.
• Effectively managing book of business to deliver sustainable growth over the long-term.
• Creating and executing account plans to grow high potential customers within book of business.
• Fully utilising Salesforce for effective pipeline management, forecasting, activity logging and performance metric tracking.
• Taking ownership of personal development to constantly learn, develop and contribute to the wider team’s development, utilizing the resources available.
• Continually seeking to improve knowledge of Fastmarkets products and client markets.
• Collaborating across functions internally to provide the utmost value to the customer, particularly Customer Success, Editorial, Price Development, Product & Marketing team

Creative Services is the hub that drives all teams and departments through the process of all project deliverables from scoping through to final delivery as well as moderate technical advisory. This role requires expertise and a depth of understanding in managing complex projects while overseeing the scope, development, and standards of the team.

A Day in the Life of a Creative Services Manager:

• Collaborate with Account Management, Creatives and Suppliers to manage concurrent projects from the earliest concept stage to deployment and ensure all projects are flawlessly executed across a brand or campaign
• Develop and manage all day to day operations and timelines to execute complex campaigns, Scopes of Work and ensure appropriate stakeholders’ approvals
• Act as the primary liaison between Account Management and Creative
• Champion best practices in workflows to best suit projects, set expectations for project teams and enforce deadlines for deliverables
• Steward the agency process with ongoing monitoring, updating of processes and escalating updates and issues up to the department lead
• Partner with Senior Creative Services Manager to forecast workload, allocate resources and talent and communicate with project stakeholders on an ongoing basis
• Communicate effectively with Senior Creative staff and Department leads about highly technical matters and translate those concepts to our internal teams and clients
• Maintain an expertise of all action steps and responsibilities for all tasks within the creative development and production processes and ensure all deliverable hours and timelines are included in all project briefs
• Partner with Account Management to monitor project progress to prevent scope creep and to ensure accurate and thorough status reports and other key documentation
• Mentor and motivate junior team member during challenges, learning opportunities and successes whenever needed to

Key Role Statements

The role of the Due Diligence Program Manager will be in the APAC Site Acquisition Support (SAS) team. The role is based in Singapore. SAS is part of the Infrastructure Planning & Acquisition (IPA) function within client’s Cloud Operations & Infrastructure division. It delivers the real estate needed to build out client’s cloud infrastructure. IPA owns the Asset Development Due Diligence process within Client and the SAS team acts as the ‘intelligent client’ in the process. The Program Manager will be driving cross team delivery and this role requires a broad range of knowledge as outlined below. 

Responsibilities and Deliverables

• The scope of work includes the program management services required to ensure the SAS team can support multiple projects currently underway or that will be subject to client’s due diligence process.
• The SAS is responsible for ensuring that proposed data center sites are progressed through client’s internal assessment process up to and including closing the site acquisition. Consequently, a critical part of the role is reporting output to the IPA senior leadership team and its strategic partners/stakeholders.

Interfaces

• Land Acquisition, Land Development, Construction, Engineering & Design, Environmental & Permitting, Community Affairs, Energy, Fiber, Legal, Finance and Cost Estimation

This role will support an integrated, value-based approach to human resources management, aligned to annual and long-term strategic business and HR initiatives in a large organization. She/he will be a strategic partner with the business, to nurture an employee-oriented company culture that emphasizes quality, collaboration, continuous improvement, and high performance.

The incumbent will provide a range of HR services to the company and business units, with partnership with Centres of Excellence in HR, including talent acquisition, talent management, compensation and benefits, talent development and people services.

• Provide HR insights and advice to the business on all people related issues and initiatives
• Roll out HR strategies that are aligned with the company's overall business objectives
• Develop and implement programs to ensure retention of key staff, and lower the employee turnover
• Improve employee experience and engagement through different communication channels and throughout the employee lifecycle
• Advise and support managers in employee performance management and development
• Develop an effective talent pipeline that addresses the organization's succession plan
• Ensure L&D activities are planned to meet current and future organization and employee needs.
• Partner with Compensation and Benefits team to regularly review market competitiveness, benefit and reward structures, internal relativity and equity to ensure competitiveness
• Review HR policies procedures and workflow processes in line with current employment legislation and/or organizational changes to increase efficiency
• Create and maintain a positive work environment by promoting a culture of respect, inclusion, diversity and positive employee experience
• Manage employee relations issues, ensuring fair and consistent resolution
• Analyse HR key metrics, develop continuous employee feedback mechanisms and use data to develop HR interventions and process improvements

Configuration Management ( CM ) Manager

A) Job Description :

1) Manages the CM team to provide day-to-day CM and Document Control activities including identification, change control, status accounting, document control, records management, and internal user support.

2) Work with software managers/developers to oversee the code releases

3) Manage code deployments, fixes, updates, and related processes

4) Perform software building. Maintain and optimize script for automation buildings. Able to extend or create new automation building to fit requirements. Troubleshooting building error.

5) Prepare software release notes

6) Responsible for software installation package.

7) Maintain and document release updates and history.

8) Manage configuration baseline for software / schematic / database releases

9) Regulating the change process so that only approved and validated changes are incorporated into Perforce.

10) Maintain DOORS, Perforce, JIRA and building tools. Able to provide tools solution to improve processes.

11) Help to build automated deployment tools for site deployment using configuration management technology.

12) Able to work with CI and CD tools, and source code control such as GIT, Perforce and SVN

13) Work with open-source technologies as needed

14) Assist with system admin works.

B) Job Requirement :

· Problem Solving Attitude

· Degree in Computer Science, Computer Engineering, or Information Technology

· Minimum 6 years of relevant working experience

· Good verbal and written communication skills in English

· Familiar with Unix/Linux, Windows platform

· Familiar with GIT, SVN, CVS, JIRA, Perforce, DOORS, SonarQube, etc

· Familiar with integration version control tools

· Programming skill in scripting language: (e.g. Shell/Python/Perl/Java/JavaScript)

· Manage source code control including SVN and GIT

· Knowledge on compilation will be advantage.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office Integrated Information Technology Services (IITS).
• Lead the planning and execution of project.
• Manage project plan, schedule, budget and resources.
• Manage project team, stakeholders, vendors and outsourcing contracts.
• Monitor and report project status to the project steering committee, stakeholders and team.
• Deliver project and system documentation according to the Project Development Methodology.
• Form good user relations by cultivating trust and building good rapport with users.
• Conduct post implementation reviews to gather users' feedback.
• Assist supervisor to review and QC team members' deliverables.

• Degree / Diploma in Computer Science or IT.
• At least 8 years of relevant work experience, with a proven track record and minimum 5 years of hands-on experience as a project manager in HR, Finance and Procurement Enterprise Resource Planning (ERP) transformation projects.
• Extensive project leadership / management experience and proficient in project management methodology, techniques and tools, including vendor and contract management.
• Certification in Project Management (e.g. PMP, CITPM) preferred.
• Experience in business process management (preferably in human resources and faculty administration, financial and procurement administration) and certification in Business Analysis (e.g. CBAP) will be advantageous.
• Good knowledge of software development life cycles and structured project development methodology.
• Excellent communication (oral and written), interpersonal, conflict management and persuasive skills.
• Strong critical thinking and problem solving skills.
• Self-driven with the ability to multi-task and take on concurrent projects.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Market Competitiveness

• Assesses market competition by comparing the product division’s product to competitors' products.
• Work with the training unit, sales teams in pre-sales and connect with customers to evaluate product performance to develop product sales strategies.
• Review existing product/packaging and recommend marketing communication messaging to defend/increase market share.
• Support the development of strategic sales proposals based on evaluating business opportunities.

New Product Creation and Product Management

• Analyse market demand and supply forces, and manage resources and time schedules for new product launches.
• Determine new product pricing by utilising market research data (if available) and competitor’s pricing versus development cost, cost of sales and corporate overhead cost to achieve targeted gross margins.
• Introduce and market new products by developing integrated product rollout plans with training unit, sales, marketing and shared services teams.
• Keep abreast of global industry trends and education technology to identify new opportunities.
• Work with the Training Manager to address customers' requirements, and develop product solutions to support sales and client needs
• Engage and align with Marketing and Sales to position the value proposition accurately.

Strategic Partnership Management

• Manage key partnerships to fulfil/exceed performance commitment.
• Develop regular communication channels with key partners, NTUC SEs and LM to build trust and confidence.
• Source and recruit new best-in-class partnerships to increase the product family or product division value proposition to customers.

Alignment with Government & Regulatory Requirement

• Monitor and evaluate the impact of government initiatives and regulatory changes on product strategies.
• Leverage government initiatives and regulatory changes to optimize product offerings and capture new market segments or improve existing market share.

Business Performance Reporting

• Analyse actual product sales data and provide short-term and mid-term product sales forecasts for management.
• Review product sales performance, recommend strategies and develop action plans to sustain or improve performance.
• Contributes ideas and provides support to organisational-level initiatives.
• Promote and support the organisation’s service, productivity and innovation culture.
• Maintain professional and technical knowledge by participating in relevant conferences, reviewing professional publications and establishing personal networks.

Requirements

• Degree or the equivalent in Business Management, Human Resource Management, or other relevant disciplines with at least 8 years of working experience.
• Candidates with experience in HR/Learning and Development preferred.
• Candidates with experience in developing Leadership programs/ courses will be an added advantage.
• Candidates with Product Management experience in the training & education sector will be an added advantage.
• Possess ACTA/ ACLP/ DACE Qualification is an added advantage
• Experience in using social media/cloud-based applications and MS Office Application (Words, Excel & Powerpoint)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Institute of Innovation & Entrepreneurship (IIE).
• Programme Development
  • Design/ curate curriculum for innovation & entrepreneurship education programmes.
  • Drive the execution of Global Innovation Immersion (GII) Programme and Overseas Work Study Elective (OWSE) -- develop and manage programme timelines, milestones, and deliverables.
  • Ensure effective operations in compliance with university policies.
  • Build unique selling points (USPs) and develop market penetration strategies for new GII markets in the region to ensure that SMU's innovation and entrepreneurship programmes remain differentiated from other similar programmes available.
  • Work with the marketing team to develop campaigns to raise the profile of the programme as well as student interest for GII programmes.
  • Monitor and evaluate the performance of programmes and its impact on the startup ecosystem.
• Student Club Management
  • Provide institutional support and cultivate the entrepreneurial mindset among student leaders and clubs through experiential activities & events.
  • Oversee, mentor and guide student leaders in the areas of club governance, workplans and finance to establish credible student-led clubs in SMU.
  • Maintain statistical and financial related records/transactions of the student club activities.
  • Develop and conduct regular reviews and assessments of student programmes / events / activities to meet education and I&E interests.
• Stakeholder Engagement and Partnership Building
  • Identify and partner with internal and external stakeholders, including but not limited to student leaders, faculty, investors, sponsors, universities and corporate partners.
  • Spearhead collaborative initiatives with the innovation & entrepreneurship ecosystem partners and identify strategic opportunities for IIE and SMU.
  • Keep up to date on developments across the region, including innovation & entrepreneurship related policy developments and to highlight the impact and opportunities.
  • Report and communicate strategy and plans to management, including regularly presenting proposals and performance update.

• University degree in areas such as education, business, and/ or related fields preferred.
• 1 to 5 years of relevant working experience.
• Excellent project management and organizational skills.
• Experience in designing and delivering quality experiential learning educational programmes.
• Effective communication, presentation and stakeholder management skills.
• Detail-oriented and team-oriented with a strong desire to be successful.
• Comfortable with minimal amount of direction, thrive in high pressure and high expectation situations.
• A keen sense of ownership and accountability and act with a sense of urgency to meet tight deadlines.
• Humble, authentic, value hard work, creative problem solver and outcome driven.
• Up to date with industry trends in the innovation and entrepreneurship eco-system.
• Relevant experience as an educator or mentor to the youth is a plus.
• Deep knowledge and network in the local & SE Asia innovation and entrepreneurship ecosystem will be viewed favorably.

#LI-EH1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Income's Actuarial team has been at the forefront of digitisation, innovation, and embracing the future of work. As today's business problem becoming more complex and uncertain, we acknowledge the importance of being adaptable and open to learning in solving the right problem. We adopted agile and design-thinking principles in delivering our projects at work and play a key role in enabling the organization strategic goals.

This role will expose you to how Actuarial could take customer-centric perspectives and iterative prototyping approach to solve complex problem more effectively. You will also get to apply new technology and data analytics to automate actuarial work as well as providing impactful insights to our business partners.

We are looking for a team player within the financial reporting team with the following key responsibilities:

• Key player in Par fund management including bonus investigation and recommendation, asset share study, bonus implementation and the review of Par fund management framework
• Assist team lead in Par fund related initiatives and projects
• The role will provide first hand exposure to chief actuary as well as opportunities to enhance actuarial technical knowledge and play a key role in adopting new technologies
• Participate in ad-hoc projects and tasks based on department priorities
• Ensure deliveries follows the department's best practice on risk and compliance

Requirements

• Bachelor Degree in Actuarial Science or equivalent
• Good progress in actuarial qualifications with either US, UK, or Australia Actuarial Institute or newly qualified actuary, with at least 4 to 6 years of work experience in actuarial function, with exposure to financial reporting and have par fund management expereince
• Technical, meticulous and able to apply critical thinking
• Excellent communication skills, both oral and written
• Able to work independently and collaborate with other team members and departments
• Adaptable, open to a dynamic working environment and willing to explore new ways of working
• Experience in using Prophet and data software such as Alteryx will be a plus

The Strategic Project Manager at Rxilient will play a crucial role in supporting the CEO by coordinating and managing strategic projects across the organization. This position focuses on enhancing project management practices and aligning project deliverables with the company's strategic goals.

• Serve as the primary point of contact between the CEO and various project leads to ensure effective communication and project execution.
• Support the CEO in setting project priorities, allocating resources, and directing strategic initiatives
• Assist in the planning and coordination of strategic projects, ensuring they align with Rxilient’s objectives and strategic vision.
• Facilitate the preparation of project documentation and presentations for strategic decision-making , executive meetings and communication, both internally and externally.
• Monitor project timelines, milestones, and deliverables, providing regular updates to the CEO on project progress and critical issues.
• Collaborate with internal stakeholders to gather necessary project inputs and ensure cross-departmental alignment and integration.
• Implement and refine project management tools and processes to enhance project efficiency and effectiveness.
• Manage special projects as assigned by the CEO, ensuring they are completed on time, within scope, and achieve desired outcomes.
• Perform any other ad-hoc duties as and when assigned by the Company

Job Requirements

• Bachelor’s degree in Business Administration, Life Science, or a related field. An MBA is preferred.
• 5+ years of experience in project management or coordination, preferably within the pharmaceutical or a related industry.
• Proven strategic thinking ability, with a track record of making sound project decisions based on a mixture of analysis, wisdom, experience, and judgment.
• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal and written communication skills in English and Mandarin are essential for interacting with Mandarin-speaking clients or partners and effectively communicating with all levels of management.
• Demonstrated ability to manage multiple projects simultaneously and maintain sharp attention to detail.
• High proficiency in project management skills, including thorough knowledge of planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.
• Self-motivated with the ability to work independently and under minimal supervision in a dynamic and fast-paced environment.
• Regular business travel
• Experienced candidate may consider offer as Head of PMO. The position does not involve leading a team, focusing instead on individual contributions and project management.

Job Responsibilities:

• Manage after-sales operations for commercial vehicles, forklifts and other company products.
• Manage workshop operating cost, profit & loss.
• Ensure optimum manpower allocation.
• Responsible for ensuring daily work processes in service department are well maintained which includes the workshop diagnosis network, software and equipment to meet the requirement.
• Ensure vehicle/equipment service schedule up to date.
• Ensure on-time schedule of vehicle/equipment repair.
• Coordinate between sales, service and admin department.
• Liaise with various departments and customer for arrangement of vehicle/equipment delivery

Requirements:

Minimum Diploma in Mechanical Engineering in Automotive/Machinery or equivalent.

Minimum 3-5 years work experience in related field.

JOB DESCRIPTIONS:

· Demonstrate ability to communicates, present and influence credibly and effectively at all levels of the organisation.

· Coordinating all sales activities in order a healthy and profitable relation with clients and associates

· Managing organisational sales by developing a business plan that cover sales, revenue and expenses control.

· Researching and identifying sales opportunities, generating leads and targeting potential clients through various communication

· Developing and improving relationships with key accounts to maintain a high level of service and client loyalty.

· Designing and implanting a strategic sales plan that expands company’s customer base and ensure its strong presence.

· Keeping good relationship with other sales related department in order to create a more thorough and effective campaign, events and strategy, for professional execution of all commitments.

· Strong in product knowledge, with ability to identify market trends while being fully aware of new products and competition status.

· Participate actively in all training, trade shows and sales meeting.

· Comply with company’s sop, procedures and policies.

· Delivering of sales pitches and presentations to client and highlighting the benefits of product and services

· Fully utilizing cater master system that is made compulsory to monitor client communication, maintain necessary data and records for future reference

· Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies.

· Present sales report and communicate realistic forecast to superior.

· Understanding client needs and assisting in selecting appropriate product service that suits the desired specifications.

· The monthly sales target of 20 to 25 confirmed and closed sales during wedding shows, expos road shows including clubs and hotels.

· The 1% commission basis (commission will only be paid upon receiving payment of the events)

· The monthly sales achieved will be excluding GST and service charge.

· Overall, in-charge of level 3 restaurant outlet, assist during lunch and dinner peak hours.

REQUIREMENTS:

· At least diploma in relevant field

· Preferably 5 years of sales manager experience in a F&B retail, wholesale, consumer goods.

· Demonstrable knowledge in sales.

· Attention to detail and ability to work independently.

· Have a strong sense of responsibility and ability to manage internal and external confidential information with utmost discretion.

· Highly organised and meticulous and able to follow through on tasks from start to completion.

As our Manager Procurement, you will be working directly with the project team on the overall planning and implementation of procurement strategies with respect to the ongoing projects. You will also suggest value engineering strategies in order to improve the cost efficiency while keeping the project deliverables in mind.

In brief

• You will be responsible for negotiating and finalizing the interior fit-outs packages for all ongoing projects.
• You will be responsible for reading from the drawing and BOQ and projecting a cost estimate with respect to interior fit-outs package.
• You will be responsible for following up with the vendors for on time material delivery to meet project deliverables.
• You will be responsible for developing and maintaining vendor network in the region in order to offer continuous expertise in terms for current rates and trends.
• You will have to be knowledgeable of vendors / suppliers and provide support for comparative and analysis in vendor selection as needed.
• You will always be updated in terms of market trends and offer suggestions/ strategies in order to increase project efficiency.

• You have a minimum 6 years of experience in the building/ construction industry.
• You have relevant experience in procurement for fit-outs in corporate/ workplace projects.
• You have the knowledge of individual trades and subcontractors relevant to fit-outs.
• You are tech-savvy, and have experience in successfully adopting digital and technology initiatives.
• You have the ability to work in a fast paced environment without compromising on quality and customer satisfaction.
• You work well under pressure and have the ability to work independently with minimal supervision.
• You will be a subscriber to the Company’s core values: teamwork, integrity and excellence.

To find out more visit www.spacematrix.com

Responsibilities:

• Oversee the day-to-day IT infrastructure operations and maintenance.
• Execute guidance to the Deskside team for IT request resolution.
• Act as the primary point of contact for IT operations and desktop support.
• Providing compassionate first-level IT assistance for End User Computing difficulties.
• Prepare and arrange meetings or conferences.
• Assist to the creation of IT policies and facilitate implementation of policy.
• Lead IT Service Management support structure development and digitalization efforts in IT infrastructure.
• Oversee IT recovery and incident management.
• Assist in project planning for new ITSM, IT infrastructure, and IT security tools.
• Manage IT assets availability, procurement, and vendor relationships.
• Facilitate inception of new IT application services and operational readiness testing.
• Perform other related duties as assigned.

Requirements:

• Bachelor's degree in IT, Computer Science, or equivalent.
• With 2 years of relevant experience.
• Experience in IT Service Management and team management.
• Knowledge of networking, cloud technologies, and cybersecurity.
• Ability to work independently with problem-solving skills.
• Willingness to work outside regular office hours when required.

Interested candidates who wish to apply for the advertised position, please click on theAPPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24121398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About the role

You will be part of the Business Transformation & Integration department at Sygnum, which drives scalability and transformation from vision to execution. Synergy is our core platform in Singapore providing critical services for the brokerage, custody, staking and banking operations to support the growing demand for digital assets across professional and institutional clients looking for a regulated banking grade security. The platform plays an immensely important role in the expansion to Asia and Europe. As the Product Manager of Synergy, you will drive the vision and work closely with multiple agile development teams to further drive, improve the digital experience and support Sygnum’s international growth.

What we offer

• Take product ownership for the Synergy platform to drive it from the design to development all the way to product launches
• Build new features based on the market needs that aim to significantly improve accessibility of digital assets in multiple geographies
• Streamline and enhance the onboarding process for new users, new geographies and new client segments by making the platform user-friendly and frictionless
• Drive the API first design and implementation to ensure scalability
• Be at the forefront of digital assets adoption in a regulated and compliant way to bridge the TradFi and DeFi
• Fully understand the user requirements and related objectives, and shape the product client-centric vision, scope, and strategy together with all relevant business teams such as Client Services, Compliance and Banking Operations
• Lead the Scrum team
• Have the ability to understand, brief and manage all related technical aspects of day-to-day operations

What you offer

• 3+ years hands-on and proven expertise as a Product Owner, Business Analyst or similar is a must
• Experience in the financial services industry and / or management consulting, and are familiar with typical banking and/or trading processes
• Good understanding of technical development process, data modelling, efficient workflow design and user experience
• Strong experience in requirements engineering and collaboration with technical teams
• Working effectively with diverse stakeholders, from technical, operational, and business teams
• You are a clear communicator and can articulate your thoughts in a structured way, including with internal and external stakeholders
• Analytical skills to ask the right questions, elicit, dissect, organize, translate, and cross reference requirements
• Experience with Agile Development (e.g. Scrum), JIRA and Confluence and enjoy working closely with the scrum team
• Nice to have: experience working in a startup environment with a strong enthusiasm for blockchain and digital assets

About Sygnum
Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenisation and B2B services.

In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.

We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit www.sygnum.com.

Our Benefits

• The chance to be part of a movement shaping the future of our world’s financial system.
• Opportunity to build network in a fast-growing industry.
• An amazing, highly skilled, international, and motivated team of professionals.
• Experienced leadership teams who are masters of scale and will facilitate smart growth.
• Regular gatherings with the team and plenty of jokes and laughs

We are seeking a skilled and motivated Demand Generation Manager to drive marketing initiatives in the ASEAN, Greater China and India. As the Demand Generation Manager for these three regions, you will be responsible for developing and executing strategies to generate demand, increase brand awareness, and support revenue growth, primarily with channel partners. You will collaborate closely with cross-functional teams to deliver impactful campaigns and initiatives that resonate with target audiences.

Responsibilities

• Develop annual marketing plan in consultation with marketing and sales leaders based on local market requirements and sales revenue target. 
• Collaborate with regional sales and marketing leaders, support quarterly sales pipeline and revenue goals by developing and executing lead generation in the Channel, Enterprise, and SMB sectors.
• Work with channel partners on enablement, solution awareness, demand generation, sales promotion, incentives, and software trial in the region through MDF programs.
• Responsible for APAC Sports Sponsorship program, planning and executing online and offline activation activities.
• Influence regional digital demand generation campaigns integrating across all channels in content syndication, social media, video marketing, key influencers, and analyst relations program.
• Monitor the competitive environment, stay connected on top trends and industry dynamics to continually define relevant opportunities and recommendations to drive the business.
• Manage local marketing budget, ensure campaign hygiene in CRM and hold regular review for optimisation with Marketing VP including sales team. 
• Stay informed about industry trends, competitive landscape, and emerging technologies to identify new opportunities and best practices for demand generation.
• Represent TeamViewer at industry events, conferences, and webinars to promote brand awareness and generate leads.
• Support local PR, work closely with local agency.  
• Maintain up-to-date marketing customer, prospect, and partner lists for the region.

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.