Total 1,169 Manager job vacancies in kallang singapore

Joining the Dailymotion sales team means taking an active part in creating value for the company by helping to roll out premium advertising campaigns on our video catalog.

The Sales Manager is a highly visible and strategically important role at Dailymotion. We are looking for an individual whose digital media experience has given her or him a keen understanding of digital media, a mastery of the full programmatic supply chain, and a network of agency relationships in Singapore

Your key focus will be to develop the  buy-side relationships, particularly agencies, brands and demand side platforms (DSP’s), develop the business on your scope and participate in driving agency revenue uplift for the market. You will also participate in generating new client relationships to fulfil their business needs and optimise their investment potential for our portfolio of publishers.

You will be tasked with engaging senior to mid-level executives at the global media agency networks, advertisers and brands and challenging their current assumptions, and participate in developing new partnership and innovation ideas. Successfully doing so requires a strategic, collaborative thinker and doer, who can bring in other Dailymotion directors, executives, and subject-matter experts as needed.

Responsibilities:

• Grow relationships with Dailymotion’s demand partners including Agencies, Clients and Trading Desks in Singapore
• Participate to the definition and implementation the sales strategy for agencies and advertisers across Southeast Asia & Korea region
• Develop a culture of collaboration and accountability across the team
• Travel as necessary in support of business objectives (prospect/client meetings, conferences, internal meetings)

This position will require frequent and meaningful interaction peers in other offices and Dailymotion leadership. To be a leader in this environment will require the ability to quickly connect the dots between all functions and possess a deep understanding of Dailymotion’s technology, service offerings, and capabilities.

Principal accountabilities

• Work with the market and internal stakeholders to support the growth of OTC financial products and liquid exchange contracts for commodities referenced on Fastmarkets prices in agriculture, pulp, paper, wood products and metals, minerals and mining
  • The current priority will be to focus on agriculture, specifically energy transition markets that include biofuels and also battery making raw materials
  • Understand and keep up to date on the competitive landscape and contribute to the actions and to the tactical plans to overcome these challenges
  • Develop and maintain deep relationships with key stakeholders within partner accounts in the financial landscape
  • Promote the financialization of Fastmarkets prices
  • Manage commercial negotiations with exchange partners
• Promote price adoption across all the markets we have prioritised through
  • Assessing supply chains to identify key customers
  • Contacting and engaging with these customers alongside editorial and sales teams
  • Leveraging the support of marketing and product
  • Developing mid-senior relationships in named accounts responsible for pricing decisions and trading desks
  •  
• Ensure that we are maximising long-term commercial opportunities by
  • Market sizing to identify new growth and emerging markets for coverage
  • Assessing the financial opportunities that are incremental to existing plans
  • Working with marketing and product on go to market strategies
  • Influencing editorial coverage

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Project Manager

Internal Code: A24029

What will you do?

• Project Planning: Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Allocating resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, and allocating resources effectively to ensure project success within the allocated budget.
• Documentation Management: Maintaining accurate project documentation, including project plans, schedules, meeting minutes, and other relevant records.

What are we looking for?

• At least five years’ of IT Application PM experience and possess Certified Scrum Master certification
• Relevant experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management and project operations will be an added advantage.
• Experience in supporting Salesforce, SaaS, CRM will be an added advantage.
• Experience in Agile methodology will be an added advantage.
• Experience in AWS, APEX coding and DevOps will be an advantage.
• Recent exposure in managing project budget, timeline as well as scope will be an added advantage.
• Experience in supporting applications operations will be an added advantage.
• Strong communication skills, good writing skills and analytic skillsets
• Relevant CRM domain knowledge will be an added advantage.
• Relevant experience in supporting Government Projects is a plus
• Exposure in managing project budget, timeline as well as scope.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are seeking a dynamic and strategic Partner Marketing Manager to join our team. The ideal candidate will have a proven track record in managing relationships with trade associations, government entities, and media organizations. This role will be pivotal in ensuring the event's success by orchestrating PR activities, securing high-profile speakers, and attracting VIP guests. Additionally, the Partner Marketing Manager will collaborate closely with internal teams and leverage company resources to maximize the event's impact.

Key Responsibilities:

• Relationship Management:
  • Develop and maintain strong relationships with trade associations, government agencies, and key stakeholders.
  • Foster strategic partnerships that enhance the event’s profile and reach.
• Media Relations:
  • Manage media relations, including negotiating barter deals and securing media partnerships.
  • Develop and execute comprehensive media plans to drive event awareness and coverage.
• PR and Events Planning:
  • Plan and execute PR events to promote the event and engage the target audience.
  • Craft compelling press releases and coordinate with media outlets to ensure optimal coverage.
• Speaker and VIP Acquisition:
  • Source and secure high-profile speakers who are leaders and innovators in the targeted sectors.
  • Attract and manage VIP guests, ensuring they have a seamless and engaging experience at the event.
• Collaboration and Internal Coordination:
  • Work closely with other events and teams within the company to align strategies and leverage internal resources.
  • Coordinate with marketing, sales, and operations teams to ensure cohesive event execution.

We are seeking a dynamic and innovative Branding and Audience Engagement Manager to join our team for a new advanced tech B2B event in Hong Kong. The ideal candidate will have a strong background in digital marketing, branding, and content creation, with a passion for engaging diverse audiences and driving event success.

Key Responsibilities:

• Branding and Digital Strategy:
  • Develop and implement comprehensive branding strategies to enhance the event’s visibility and reputation within the target industries.
  • Oversee the creation and maintenance of the event’s website, ensuring it is engaging, informative, and user-friendly.
  • Manage and optimize social media campaigns to drive engagement, brand awareness, and audience growth.
• Content Creation and Management:
  • Lead the development of high-quality content for various platforms including the website, social media, newsletters, and promotional materials.
  • Collaborate with industry experts, exhibitors, and speakers to generate compelling content that highlights the event’s key themes and offerings.
  • Ensure consistency in messaging and branding across all content and communication channels.
• Audience Engagement:
  • Design and execute innovative strategies to engage exhibitors, visitors, delegates, and speakers before, during, and after the event.
  • Develop and manage creative engagement activities such as webinars, live chats, and interactive sessions to foster community and interest.
  • Utilize data-driven insights to refine engagement strategies and improve audience experience.
• Event Promotion and Marketing:
  • Plan and implement effective marketing campaigns to promote the event to the target audience.
  • Coordinate with PR and media partners to maximize event exposure and coverage.
  • Monitor and analyze marketing performance metrics to ensure goals are met and adjust strategies as needed.
• Collaboration and Coordination:
  • Work closely with the sales team to align branding and engagement activities with sponsorship and exhibitor goals.
  • Collaborate with the event operations team to ensure seamless integration of branding and engagement initiatives on-site.
  • Maintain strong relationships with industry partners, media, and other stakeholders to support event objectives.

We are seeking an experienced and dynamic Audience Acquisition Manager to join our team for an advanced tech B2B event in Hong Kong. The ideal candidate will have a proven track record in building event visitor databases from scratch and executing successful digital campaigns. This role is crucial for attracting a diverse however relevant mix of nationalities and backgrounds, both Chinese and non-Chinese, to our event.

Key Responsibilities:

• Audience Development: Build and manage a comprehensive audience acquisition strategy that targets key demographics and firmographics and ensures a well-rounded attendee list.
• Digital Marketing: Plan and execute multi-channel digital marketing campaigns including email, social media, search engine marketing, and display advertising.
• Content Marketing: Develop and curate engaging content that attracts and retains event attendees, including blogs, webinars, videos, and social media posts.
• Data Management: Maintain and grow the event database, ensuring data accuracy and segmentation for targeted marketing efforts.
• Analytics and Reporting: Analyze campaign performance using various analytics tools, providing insights and recommendations to optimize campaigns as part of the always-on efforts.
• Budget Management: Manage the audience acquisition budget, ensuring cost-effective use of resources to achieve marketing goals.
• VIP Recruitment: Collaborate with the Partner Marketing Manager to identify and recruit VIP buyers and guests for the event.
• Event Support: Work closely with the event operations team to ensure a seamless attendee experience from registration through to post-event follow-up.

What we seek to accomplish together:

Security, privacy, and operational resilience are critical issues facing all organizations today. We are currently looking for qualified and capable security minded individuals to be the driving force managing security governance throughout the lifecycle of client projects.

You will work as the interface between NCS Application and NCS Corporate HQ-wide cybersecurity leadership and the practice, driving organization-wide cyber security strategy, implementation, and in turn, ensuring client and practice requirements are fed back into the continual improvement of relevant strategy, policies, and standards.

Responsibilities include: 

• Drive the implementation of NCS cybersecurity, data protection, and privacy policies, standards, and processes within the practice. You will work to continually improve the security posture of projects through proactive risk management and the establishment of a broad range of cybersecurity controls.
• Provide direct support to colleagues to ensure cybersecurity is addressed throughout the project delivery lifecycle, from application design, application architecture patterns, testing, vulnerability, and security review.
• Act as a single point of contact and escalation for LOB application cybersecurity incidents, ensuring timely identification, remediation and lessons learned.
• Manage the security SLA governance and provide practice-level cybersecurity reporting, metrics and forecasting to leadership.
• Responsible for information security, data protection, privacy, GRC, and audit requests for the practice, acting as single point of contact on relevant client security assessment and audits execution. For example, independent third-party attestations of industry cybersecurity standards and certifications, such as ISO 27001, CIS Controls, NIST for practice-specific solutions and products
• Contribute to the definition of the client specific security baseline. Consult and advise internal and external clients about security topics and support the opportunity management process by providing subject matter expertise and support
• Help win client business by providing cybersecurity assurance to RFIs, RFPs, proposals, contract drafting, security questionnaires, workshops, and other client due diligence processes.

A little about you: 

• Degree/Diploma or higher in Computer Science, Information Systems or equivalent
• At least one industry recognized security certification is, such as Certified Information Security Management (CISM), Certified Information Systems Security Professional (CISSP), CEH, or CASP.
• 5+ years of experience in information security management specifically in application secured design and patterns (Cloud, Serverless, Containers), application and API security testing methodologies e.g. analysis and recommendation of rectifications using VAPT/WAPT/SAST/DAST/SCA, security architecture, infosec risk management, compliance and audits for Web, Mobile, API, and Cloud Native applications

As an Account Manager at Digitas, you will be responsible for helping to drive customer loyalty and retention through the delivery of insights and targeted customer communications. Working alongside the CRM team, this role will be pivotal in demonstrating the value of putting the customer at the heart of the organisation.

The role requires you to work closely with clients to manage monthly newsletters, ensuring the timely deployment of marketing and transactional emails. You will be responsible for creating, testing, scheduling, and deployment of all customer email campaigns using the Oracle Responsys platform ensuring all tracking codes are applied correctly to facilitate accurate performance monitoring. You will track the monthly performance of emails and communicate their performance.  Additionally, you will develop programs to identify the optimal deployment times for emails, segment the email database to identify and target actives, lapsers and dormant users with specific campaigns, and manage the delivery of tactical lifecycle email campaigns. This will facilitate the measurement of targeted tactical onboarding, reactivation and retention campaigns.

This role also includes managing mid-level client relationship on a day-to-day basis, as well as the internal teams (strategy, creative, technology, data, and operations) to ensure the highest-level performance and growth. The role requires the candidate to be a digital native, commercially inclined, organized, meticulous, collaborative, with a confident and persuasive approach to facilitate client and internal team leadership. 

• Liaise with clients, understanding the key products and services Digitas can provide and assist the Account Lead/Director in putting together marketing strategies, budgets, and project/product proposals.
• Manage and grow internal team of line reports including Senior Account Executive/Interns, if applicable.
• Assist the Account Lead/Director In the coordination of internal/client meetings and key presentations.
• Help clients and internal team prioritise projects.
• Manage internal teams to deliver end-to-end projects and campaigns on time, budget, and quality.
• Help to motivate and keep teams focused on brand ambition and project/campaign deliverables.
• Manage process and tools between agency and clients.
• Be a constant learning in digital and innovation spaces including but not limited to CRM, data, website. 

Key Responsibilities:

• Lead the roll-out of SAP SuccessFactors throughout the APAC markets in synchronization with the global Core HR system strategy.
• Act as a primary liaison and main point of contacts between regional/local HR teams and the global IT team, ensuring that project deliverables meet business needs.
• Provide ongoing support for all SAP SuccessFactors modules post-rollout, addressing any functional or user-related issues.
• Manage roll-out project timelines, resource allocation, budgeting, and risk mitigation to ensure successful delivery within scope.
• Be the point of contact between Core HR global project team and local providers / local IT system teams, to manage interfaces set up & implementation: from detailed design writing to interface testing, roll-out & support in close coordination with local IT teams.
• Facilitate training programs for end-users and develop comprehensive documentation aligned with global standards.
• Regularly assess system performance and recommend improvements or enhancements where necessary.
• Serve as the main point of contact for all regional HR IS inquiries, guiding stakeholders through solutions or escalations on the various HR systems at Beauty Division or LVMH Group level

Team Summary
The Cross-Border team is a global team that plays a pivotal role in the company, focusing on the development and execution of Cross-Border business strategies. The role will report to the SVP, Global Head of Cross-Border, as well as the SVP, Head of Product & Solutions, AP and be a member of both their leadership teams.

What a Head of Cross-Border, AP does at Visa:

• Lead & champion the development of Visa’s Cross-Border strategy for the region, which changes the trajectory of growth, evolves our client relationships, and breaks through the constraints to generate tangible impact on Visa’s Cross-Border performance in the region.
• Drive the execution of Cross-Border strategy in the region, across targeted business development and deal-making, enhancing partnerships with existing clients, consumer marketing, solutions development and innovation.
• Identify success factors for Cross-Border business growth, develop tactical plans to achieve defined goals, design effective client relationship and business development strategies and work with respective account teams in implementing those strategies.
• Own the responsibility for Cross-Border performance in the region by focusing on achieving Cross-Border business targets, both in-bound (acquired) from other markets as well as out-bound (issued) to other markets.
• Understand Cross-Border trends in the region, anticipate opportunities and challenges, and take proactive measures to accomplish targets. 
• Represent Visa in client discussions as the Cross-Border expert, in partnership with the respective account teams.  Speak at conferences and business forums on the topic of Cross-Border to build awareness and generate momentum on Cross-Border actions.
• Model collaboration and influence across functions and geographies while executing on corridor-level strategy and actions, with a constant focus on driving strong Cross-Border results for the broader organization.
• Lead the AP Cross-Border team; motivating, coaching, mentoring and supporting them to function as a high performing team.  
• Deliver clear and concise executive-level communications and lead the regular business reviews on Cross-Border performance with the regional and global leadership.

Why this is important to Visa:
Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. We are able to do this through our global network that connects all the participants. Our Cross Border capability is a key differentiator and a key component of our business model. This role will be instrumental in creating a single unifying strategy and investment plan, with clear lines of accountability, to drive the business forward.  

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We are an affiliated company by common shareholders with Activate Interactive Pte Ltd which company logo appears on the top of this page.

Actxa creates evidence-based, personalizes health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

Further information about Actxa: https://www.actxa.com

Actxa is looking for the Head of Research and Development (R&D)

What will you do?

1. Product Development:

• Project manage and oversee the end-to-end hardware product development lifecycle, from concept to production.
• Unerstand Software/Firmware integration and experiences in firmware specification review.
• Collaborate with firmware, software development team to ensure seamless integration between hardware and software components.
• Project scheduling and resource planning.

2. Production Management and Quality Assurance:

• Understand production process, drive and manage OEM/ODM factories for the entire production cycle including the RMA processes.
• Establish and enforce quality standards for hardware products, ensuring compliance with tender requirements, client’s specification and regulatory requirements.
• Establish effective QA/QC methodologies, standards and processes, conduct thorough testing, validation of hardware products and failure analysis.

3. Regulatory Compliance:

• Stay informed about industry compliance, regulations, and standards in consumer electronics.

4. Customer and Vendor Management:

• Work closely with key customers to ensure product features, delivery timeline and quality meet their requirements.
• Respond to key customers’ technical feedback and enquiries in a timely manner.
• Identify and engage with external partners, factory vendors, and suppliers for product design, development, testing and manufacturing.
• Establish cost efficient RMA processes with clients and vendors.

5. Innovation and Research:

• Stay abreast of the latest advancements in hardware technologies, AI, and preventive health to identify opportunities for innovation.
• Develop and maintain a technology roadmap for hardware solutions, keeping abreast of industry trends and advancements.
• Evaluate and recommend emerging technologies to enhance the company's competitive position.

6. Cross-Functional Collaboration:

• Work closely with clients, vendors, software development, data science, and product management teams to align hardware solutions to company’s goal and values.
• Collaborate with marketing and sales teams to communicate hardware features and benefits to clients and stakeholders.
• Collaborate research partners and institutions on the research and development that potentially create next generation preventive health technologies.

7. Team Management:

• Lead and mentor junior CE Product Engineers, ensuring they are equipped to deliver high-quality solutions.

What are we looking for?

• Bachelor's or advanced degree in Electrical & Electronic Engineering, Computer Engineering, or a related field.
• Proven experience in a team lead role with at least 5 years experiences in consumer electronic product development.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of compliance and regulatory requirements in the consumer electronic or healthcare industry.
• Familiarity or deep interest in wellness, health and AI will be an added advantage.

Regular regional travel to vendors, partners and customers’ site is expected for this role.


What do we offer?

• Fun working environment
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Lead and motivate a team of corporate secretary across different locations to ensure they meet their objectives.
• Responsible for all company secretarial matters relating to a portfolio of clients.
• The work includes incorporation of new companies, registration of branches and other entities, prepare resolutions and minutes of meetings, ensuring compliance with the requirements of the Singapore Companies Act and the provision of advisory services and also manage a portfolio of clients.
• Maintenance of statutory registers and submission of statutory returns to ACRA.

Summary of Responsibilities:

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed 
• Meet, greet, rooming and service of all VIP guests 
• Plan and review rosters to ensure productivity goals are met
• Ensure LQA service standards are in practice as set by the hotel at all times
• Conduct audit checks on colleague’s service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and colleague’s service standards are met
• Consistently offer professional, engaging and friendly service
• Lead a Heartist® approach to guest experience/service with the team
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Fairmont Gold Lounge
• Monitor maintenance and development of the physical Fairmont Gold product
• Facilitate preventive maintenance program with housekeeping and engineering
• Daily compliance on hygiene and safety standards based on HACCP standards and ensure all checks and documentation are accurately recorded on a timely basis 
• Coordinate and lead the team on internal hygiene audits with Hygiene and Safety department personnel on a weekly basis
• Coordinate and lead the team in the yearly Haccp audit and ensure compliance and pass audit 
• Work with the Revenue Manager, Reservations Manager, Sales Manager and Front Office Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan accordingly
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints 
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded 
• Ensure department compliance with safety and security procedures at all times

Who are we?

Mondrian is built on a team of visionaries at the forefront of hospitality, cuisine, design, and entertainment. Our lifestyle moments are forged with highly-curated and passionate service. We are committed to authenticity, sophistication, mastery and innovation. Our mission has been to make food and beverage the heart and soul of our hotels. Our stage is the world. Our time is now. We are an equal opportunity employer.

What do we expect of you?

Reporting into the Assistant F&B Manager, you ensure that Mondrian guests have exceptional dining experiences. You are responsible for the financial performance of the venue and that the team you lead is expertly trained and well supported. You are a seasoned restaurant manager and will draw upon your professional experience to lead an exciting and efficiently running operation. You are a skilled communicator to both colleagues and guests alike. You are well organized. You are composed under pressure, well-groomed and are enthusiastic about service. Your ability to identify, onboard, train and develop personnel is key.   

How your day looks:

· Identify, onboard, train and develop personnel. Manage performance and conduct periodic review of staff. Develop retention plan.

· Collate information from BOH & FOH regarding daily operation. Disseminate information about daily ops to wider team.

· Ensure that standards and procedures are being understood and practiced. Continuously ideate on workflow efficiencies.

· Maintain a CRM database to identify and nurture key guest relationships. Lead service recovery efforts when necessary.

· Organise activations and group bookings at the venue. Align with brand partners. Liaise with marketing team to maximise communication benefits.

· Be fully accountable for budget and P&L management.

· Manage inventory and inventory reporting. Investigate causes of variance.

· Oversee relationships with vendors. Ensure favourable trade terms.

· Set preventative maintenance schedule for all relevant operational equipment.

· Guarantee compliance where relevant (hygiene, licensing, employment …etc)

· Prepare reports to communicate (daily, monthly, quarterly. Etc) performance results to the executive team. Identify opportunities for improved performance and growth.

How do you deliver this?

Tell It Like It Is- Be authentic, honest, direct, sincere & professional.

Build Rapport – Be engaging, reliable, thoughtful, helpful, energetic & empathetic.

Gain Trust- Be dependable, deliver on promises, take ownership & follow through.

Play To Win – Be original, bold, cutting edge and decisive.

Right Here, Right Now – Be attentive, meticulous, determined & impressive.

This position is responsible for helping the Company achieve its ongoing growth plan in the commodities industry. The primary function of this position is business development, mergers and acquisitions encompassing all aspects of an investment project.

• Assist to formulate and value business strategies and lead the development of detailed enterprise valuation models & returns analysis. 
• Write internal investment memorandums to be presented to senior management
• Assist in actively looking for M&A/Investment opportunities within the region via regular interaction with financial advisors and other key external stakeholders
• Present investment opportunities at different investment committees
• Lead and/or assist in full transaction life cycle (documentation, due diligence, negotiation, counter party management and execution)

• Lead and/or coordinate with internal stakeholders in the company the development of an investment opportunity:
  • Work with commercial team to understand & critically analyze business rationale
  • Work with Finance, HR & IT functions to analyze the corresponding implications on an investment opportunity
  • Work with Legal to review transaction documents (Shareholder Agreement, Share purchase agreement, etc.)
  • Work with industrial team to analyze capital expenditures, operating expenditures, maintenance and other industrial definitions

Primary Objective

• To manage a portfolio of Retail and non-Retail non-performing loans (“NPL”) and formulating strategies for recovery action;
• To provide effective management information support for diligent monitoring of NPL accounts and in ensuring prompt follow up actions;
• To assist in periodic internal and regulatory reporting of NPLs in a timely manner; and
• To assist in the administrative functions of Loan Recovery as assigned.

Key Responsibilities

To develop skillsets in recovery under the retail and non-retail NPL portfolio so as to achieve targeted recovery action to meet KPIs assigned.

Tasks

• To manage the legal recovery actions by the Bank including but not limited to appointment of external legal counsels in the Bank’s panel, liaising with the legal firms, collating and maintaining the borrowers’ information from various credit files, checking the accuracy of borrower’s information/data produced by the legal firms and following up on subsequent legal actions until all legal avenues have been fully exhausted.
• To tackfully engage with customers who responded to our legal actions for loan recovery/collections.
• To coordinate with / assist fellow colleagues to engage borrowers who responded to the Bank’s legal demands for formulation of a restructuring and rescheduling (R&R) plan under a credit application to management for approval. Thereafter, proper follow through in documentation/administration functions for implementation and monitoring that approved plans are diligently complied.
• To promptly and diligently file Proofs of Debt (“POD”) for borrowers bankrupted or under Debt Repayment Scheme.
• To assist in any reporting matters as assigned by the Head of Loan Recovery.
• To assist in proper filing and administration tasks within the Loan Recovery.
• To assist on all recovery and ad-hoc tasks as assigned by the Head of Loan Recovery.

MANAGE THE DAILY OUTLET OPERATIONS: RESERVATION, SERVICE, MANNING AND HYGIENE

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Assessing and analysing outlet budgets to find ways to minimize expenses optimize profits 
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying of opportunities to expand or shift course in order to take advantage of changes in the market 
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas

PROVIDE MEMORABLE DINING EXPERIENCE THAT EXCEEDS GUESTS’ EXPECTATIONS

• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members

ACCOMPLISH Cost Containment and Profit Enhancement

• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget

• Plan, implement and measure profit enhancement programmes constantly in the areas of  menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve  profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance

MANAGEMENT AND LEADERSHIP OF THE F&B TEAM

• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles

INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM

• Interface the needs/requirements of other departments with the F&B Service: Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Project Manager (Software, IT Application)

Internal Code: A24066

What will you do?

The Project Manager shall be involved in strategizing and implementation of projects and initiatives involving the requirement study, procurement, management, implementation, and maintenance support of applications.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery, and proficiency in Microsoft Azure.
• Experience in healthcare domain knowledge.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Commercial Contracts Associate at Checkout.com:

Checkout.com is seeking a dedicated Commercial Contracts Manager to join our Legal Team to support the business growth and expansion!

Your main responsibility will be to provide assistance to the Legal team and the business in all commercial contracts related matters, including to review, draft and negotiate a variety of contracts (NDAs, bespoke pricing provisions, amendments, novation agreements etc.), maintain a variety of standard contractual documents, assist with the allocation of work and a variety of other administrative tasks as well as advise on ad hoc legal and commercial queries.

You may also provide assistance and guidance to various internal clients across a diverse range of Regulatory (e.g. Financial, Data Protection, Competition etc.), Corporate (e.g. M&A, Company Secretarial) and Compliance related issues across multiple jurisdictions.

Collaborating with all core functions within the company, the successful candidate will have the opportunity to work on a broad range of projects and play a key role in supporting the company’s rapid growth. 

About You:

• Prior in-house contracts management experience (5yrs+). Experience in the Finance and/or FinTech industry (e.g. payment institution, e-money institution, bank) would be an advantage 
• Excellent time management skills and the ability to handle a large workload
• Ability to work autonomously and independently with minimal mentorship
• Ability to manage a busy agenda with autonomy
• Demonstrate excellent critical judgement, quick thinking and agility.
• High level of written and interpersonal communication skills
• Strong level of accuracy and attention to detail
• Be open-minded and willing to accept new challenges
• Proficiency in English

Purpose:

To provide high quality service deliverables to the firm’s Real Estate (RE) Fund clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day-to-day basis.

This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to RE clients.

Expected to manage a dedicated RE team and help to improve the processes and efficiencies of the department.

Be subject matter expert of RE Fund accounting and administration processes.

Core Responsibilities:

• Manage multiple fund relationships and responsible for quality and timely delivery of services to a portfolio of clients
• Supervision of various client service teams to ensure meeting of all client deliverables
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, SHA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:

Client Delivery

• Timely delivery of quality service to RE clients to ensure client satisfaction is met
• Complete reviews on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Review team’s KPIs with client in accordance with agreed SLA’s
• Maintain regular contact with clients, build good networking relationships and setting the right expectations
• Assist with new business take on where required.

Management of Workflow

• Ensure client deliverables are prepared in a timely manner and meet set quality standards
• Work with back office team to ensure adequate resources are allocated and fully utilised
• Provide constructive feedback to back office team on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Identify opportunities to improve internal processes and increase operational efficiency

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed timely, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Ensure timely billing to clients and follow up for outstanding balances

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to compliance officer promptly
• Ensure all errors are reported and rectified in a timely manner upon identified

Other

• Undertake any additional reasonable requests as deemed by the firm

Visa DPS is one of the world’s largest processors, providing our customers with innovative issuer processing solutions. Not resting on our laurels, we want to transform and modernize the Visa DPS platform, technology, and product set into a unified best-in-class processing business (DPS One) to drive the next generation of payment innovation for our issuing partners.

DPS One Client Tools & Configuration Singapore Team is part of a bigger Agile Release Train (CT&C ART) spanning multiple Scrum Teams across US, UK, Poland and Singapore. Currently there are two full Scrum Teams in Singapore working on a wide variety of projects built using .NET, Java, SQL, React.JS tech stack to deliver core business value to the CT&C ART.

Our desire is to build products and solutions that deliver delightful experiences with substantial value propositions across the payments ecosystem. Our Train’s mission is to delight clients by providing integrated servicing tools, minimize manual effort associated with onboarding, and accelerating their adoption of new products and services.

Check out our product offerings for Visa Issuing Solutions and DPS in particular.

We are looking for a talented and mature Sr. Manager to join our team in Singapore!

As a Sr. Manager in the engineering team (Developers & Functional Testers), you will be reporting to the Engineering Sr Director who is the CT&C ART Technical Business Owner. Your focus will be to oversee the day-to-day activities of a team roughly of size 6 to start with, who will report directly to you. The team would comprise of engineers ranging from fresh college graduates to senior experienced professionals with close to 4-6 or even more years of relevant experience.

The engineers design, build and enhance solutions meant for our customers in an agile, fast-paced environment. You will be working with colleagues across the company, who will help support and challenge you every day. Designing solutions, writing code, unit testing code, developing test cases, automating test cases and frequent check-ins for continuous integration is part of the DNA of this engineering team. You will see your team’s code going to production in just a few weeks and used by strategic accounts worldwide. We need a technically strong, compassionate leader to manage this team and guide them to the next level of success. If this sounds exciting, we would love to chat and tell you more about our work culture, solutions, and opportunities.

Our team, as well as our group works under the principles of a common engineering model with both development and test automation expertise. You are expected to have hands-on experience and sufficient knowledge to guide the engineers and unblock them as needed on an on-going basis. This role will also need you to manage Scrum ceremonies for the teams under CT&C ART based out of Singapore, carefully oversee co-ordination with other teams and stakeholders within the Train and cross-functional teams across other DPS One Trains to ensure proper planning, execution, and delivery.

Your responsibilities will include:

• Actively oversee developer activities for feature development and bug fixing and ensure delivery of on-time, high-quality, secure code.
• Review high and low level design of new systems as well as enhancements / defect fixing that the team undertakes and provide input / proper guidance as needed.
• Ability to guide engineers to design systems in addition to guidance available from architecture team in terms of technical direction of solution to be implemented.
• Review test strategy and test cases meant for functionally testing features end-to-end, to ensure optimum quality of solutions.
• Be able to review and recommend as needed any open-source / commercial tools that the team is considering for an engineering solution.
• Stay on top of test automation being carried out for functional testing, integration testing, regression testing, bug tracking etc. and provide input as needed to improve quality metrics.
• Collaborate with Project Managers to plan timely and smooth releases of features into Sandbox and Production environments. Remove obstacles that impede work processes.
• Help plan team backlog work and oversee adherence to Agile / Scrum process every sprint. Unblock them on different aspects as needed to help make progress.
• Be prepared to play an active Scrum Master role for the Scrum Teams and be responsible for adherence to Scaled Agile Framework (SAFe) best practices followed across DPS One. Specifically, take on the responsibility to help plan and co-ordinate Planning Interval (PI) activities every quarter, system demo, oversee sprint activities, manage any scope change with product and architecture stakeholders, upkeep of JIRA Align and JIRA hygiene, and so on.
• Working closely with peer people leaders within the ART to support the teams’ overall charter in a holistic way and be open to matrix management model across all team members (not just direct reports) if needed to support any project.
• Becoming the bridge / core contact point for Product, Architect, PMO, Dev & QA along with all other potential stakeholders in the pipeline for all past, on-going, and upcoming projects / features is a major responsibility for this role.
• Building relationships across different Visa teams and actively working with all stakeholders to create win-win scenarios for all concerned to collectively make progress towards Visa’s common business goal will be another major responsibility for this role.
• Having a keen eye to find opportunities in Visa where the team’s knowledge and skills can be best leveraged to drive new business opportunities will be a highly desired trait.
• Lead and provide technical mentoring to a team of talented engineers and train them on Developer and Test Automation best practices.
• Be prepared to support engineers in troubleshooting urgent Sandbox and Production issues and drive stakeholder communication.
• Display active interest in learning about newer technologies and business use cases to build the next generation of payment solutions.
• Help our clients achieve their business goals by understanding their requirements and delivering the best solution.
• Lead meetings and discussions with Product and Architecture teams.
• Mentor and motivate people to drive engagement within the team.
• Conduct regular 1:1 meeting, quarterly OKR settings, and performance reviews for team members.
• Drive behaviors that align with Visa Leadership Principles.
• Hire, develop and retain employees with diverse backgrounds.
• Spend time training and grooming high potential employees (succession planning).
• Develop close working relationships with members of different teams within the organization.
• Become knowledgeable in Visa's core technology, infrastructure, and standards.
• Actively participate in Visa Singapore technology, innovation and other events and help lead and organize some of these activities.
• Have a passion for emerging GenAI technologies, with an ability to understand and align with Visa’s strategy in this area and guiding and shaping team’s adoption plan accordingly.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work that matters - What you’ll be doing
Sales

• Map and establish professional and deep relationships with key personnel in assigned account(s)

• Deep understanding of client’s business environment (Financial Services, Data, Decisioning)

• Achieve overall business goals and objectives in sales and new business development

• Generate short-term results, while maintaining and building long-term pipeline coverage • With current clients, expanding Experian’s opportunities to sell and cross-sell by identifying and creating new business needs and cultivating Experian’s ability to respond

• Ensuring that overall objectives are translated into specific plans and targets as appropriate and developing and managing the sales pipeline

• Devise negotiation strategies and tactics for key contracts, personally leading negotiation teams where appropriate

• Develop the key internal relationships required to deliver pre-defined results • Diagnosing issues that have potential impact on the business as a whole, and addressing them before they become problems Processes

• Ensure that clients have a smooth and harmonious experience of the sales process delivered by Experian

• Monitoring outcomes to ensure optimum cost-effective client satisfaction and retention: • Instilling within the sales function a culture of full accountability for pre-sales, delivery and after-sales service

• Imparting the importance of overall client service to others in the organisation

• Facilitating formal liaison processes with other internal functions (client services, delivery, marketing, finance, IT, HR etc) Client

• Protect and enhance client and other external relationships which are critical to the success of the organisation.

• Personally developing and maintaining influential relationships at Board/Senior Management level in key clients

• Participate where appropriate in PR, sales promotional contact working together with the marketing teams

• Taking personal responsibility for developing and maintaining a network of contacts within key external organisations, including industry associations and media

• Ensuring that appropriate account management and business development activities are carried out to optimise opportunities for profitable business, both over the short and long term

• Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal employees and client executives

• Take responsibility for the NPS survey and implementation of all Customer Satisfaction results and action plans for designated client portfolio

• Champion a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything that Experian does

• Ensure that good client / consumer outcomes are at the centre of decision making

• Promote great service and seek to exceed client / consumer expectations

 • Provide Accurate and Timely Sales Forecasting and Planning Processe

• Developing long-term (1-2 year) and tactical, short-term sales initiatives and programmes to achieve the organisation’s overall strategic plans;

• Establishing communication and feedback processes to ensure that the client requirements, and the achievement of sales objectives, is continuously monitored and measured

• Ensure accurate weekly and monthly revenue forecasting

• Providing Sales Director / management with timely reports and analyses on sales performance and forecasts, current and future market trends and competitive activity

• Take responsibility for the quality and currency of CRM systems and maintaining client contacts at gold standard and adhering to the defined process document Regulatory, Governance and Control

• Adhere to all regulatory requirements within role responsibility and escalate issues quickly

• Pro-actively identify risks and make recommendation to mitigate these

• Understand and adhere to specific regulatory obligations and company policies and procedures Performance Management

• Understand and participate in Performance for Growth ensuring stretching personal objectives, a personal development plan and regular self and team feedback

. • Comply with the Training and Competency requirements and complete required training in a timely manner

About the job

The IT Operations Manager plays a pivotal role in leading the day-to-day IT operations for one or more countries within Ikano Retail markets. Their mission is to provide the business with the right tools at the right time and place, ensuring smooth functioning of IT systems and providing timely support to meet business needs efficiently. In addition to managing infrastructure-related activities, the IT Operations Manager supports IT infrastructure improvement and establishment projects to enhance operational efficiency and meet evolving business requirements.

Your assignment
The IT Operations Manager contributes to the long-term growth by carrying the following responsibilities.

• Leadership and Oversight: Lead and oversee day-to-day IT operations with a customer and co-worker-first mindset. Secure performance based (KPI) steering and maintain clear SLAs.
• User Support and Service Level Management: Single-point-of-contact in the respective market, including Infrastructure, Application, End User Computing (EUC) tasks, in line with agreed Service Level Agreements.
• Budget Management:  Manage operational budgets, including recurring forecasting.
• IT Asset Management: Manage IT assets, ensuring integrity, security, and privacy.
• Policy Compliance: Ensure IT assets operate in accordance with policies and standards. Support compliance of the enterprise environment, including auditor support and risk mitigation.
• IT Initiatives and Enhancement: Plan, lead, and implement IT initiatives to proactively enhance IT capabilities.
• Collaboration and Partnership:  Work closely and partner with business stakeholders, IT, external vendors, and solution partners. Develop long-term relationships and provide excellent support.
• Infrastructure Administration and Support: Maintain high availability and performance of Business Application, IT infrastructure, network, cloud, and End User Computing (EUC) infrastructure. Monitor and support IT infrastructure with a high level of availability and performance.
• Troubleshooting and Incident Management: Investigate, troubleshoot, and follow up on IT infrastructure Level 2 support incidents, change management, and service requests. Ensure resolution, closure, work-around, and escalation as necessary. Root-cause-analysis (RCA) reporting on P1 and P2 incidents in respective markets.
• Audit and Compliance Support: Support IT infrastructure-related audit, compliance, and security reviews and assessments. Maintain inventory records of IT infrastructure hardware, software licenses, and support contracts.
• IT Procurement: Quotation sourcing and seeking approval, raise PR/PO on hardware request and liaise with vendor on goods/service delivery.

Elevate and amplify NBCUniversal’s portfolio of brands and services amongst marketers and media agencies across APAC, to help drive revenue for the Global Advertising & Partnerships team.

Responsibilities:

• Deliver against the global marketing and communications plan:
• Event activation
  • Industry trade events
    • Pitch for and secure speaker placement at events on our priority event list.
    • Negotiate event partnerships including barter and paid for opportunities.
    • Leverage CNBC media partnerships and build strategic relationships with event organisers.
  • Owned events
    • Work closely with the events team to deliver client and prospect events. Includes guestlist management, event collateral, content programming and post-event comms.
• Press/Earned media
  • Pitch for and secure press opportunities in region including, interviews, op-eds, inclusion in forward features.
  • Work with the VP Marketing & Communications and Research team to identify regionally relevant research and insights and pitch to trade press.
• Awards
  •  Manage campaign submissions for industry awards. Liaise with sales teams to collate entries and work with the in-house agency, Catalyst, to build video content to support entries.
• Case Studies
  • Responsibility for sourcing case studies and uploading to the corporate website. Work with Catalyst to source relevant video content.
• Website
  • Work closely with the website team to ensure global is included in all relevant sections and where relevant, included in external paid media campaigns. Manage and measure incoming leads.
• eCRM
  • Work with the Marketing & Communications Coordinator to build a holistic eCRM strategy and plan for global clients, inclusive of APAC priorities. Collaborate with the US to ensure US eblasts are leveraged for local clients.
• Support for APAC sales teams
  • Support local teams with sourcing premiums, securing event tickets and general assistance that aligns with the marketing plan.
• Support for CMO NOW
  • Pitch for and secure CMO NOW activations at industry events.
  • Manage process for local activations, working closely with the VP Marketing & Communications.
    • Work with sales on invitations, manage day of production and be poc for interviewees, follow up comms and on-air schedule.
    • Work with the EMEA Marketing Manager to ensure APAC content is represented on the CMO NOW hub.

Dailymotion is actively looking for a Customer Success Manager within the Customer Success & Account Management team.

As a Customer Success Manager, you will serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle. Your main KPIs are client’s conversion and retention.

Your scope will include, but is not limited to, the following: 

• Respond to RFPs and client inquiries working closely with Sales, AdOps and Marketing teams 

• Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives 

• Expand and develop client relationship (client retention, growth, renewal, and client satisfaction) 

• Ability to work on push to increase revenue on his/her portfolio 

• Conduct in-depth analysis of campaign performances and develop actionable insights/recommendations for future campaigns in form of post-campaign reports 

• Collaborate with AdOps team to secure campaign delivery 

• Collaborate with Sales Marketing team to build strong and effective media and insights solutions