Total 26,935 Full-time job vacancies in Novotel Living Singapore Orchard

Our mission is to make the BOSCH start-ups invincible by creating world-class expertise and apply them to the start-up teams. Are you ready to embark on a dynamic journey into the heart of Singapore's thriving start-up scene? Join us and become an integral part of our global Team & Culture Development team, where innovation, collaboration, and growth are at the core of what we do!

We are offering an exclusive 6-month internship opportunity that goes beyond the ordinary and that grows you beyond your known limits:

• Immerse in start-up life: Gain hands-on experience working with in diverse start-ups, collaborating closely with industry leaders for unique insights.
• Collaborative responsibilities: Collaborate with various high level internal and external stakeholders, as well as partners and providers in the team development ecosystem.
• Shape the future: Contribute to shaping the team's future through active involvement in strategic planning, research of concepts and models for team & culture development and preparation of team workshops.
• Global impact: Expand the influence of the grow platform in the start-up ecosystem through top external collaborations and strengthening of our global network.
• Enthusiastic team player: Support our team´s daily business by preparing and facilitating regular team meetings, creating a platform for knowledge management and documenting team workshops.

Primary Function of Position:

The Senior Manager, Digital Product Portfolio Marketing, Asia is responsible for leading regional marketing strategy development and execution for our Intraoperative Digital Product Portfolio in five markets (Japan, Korea, China, Taiwan, and India). Core job responsibilities include leading go-to-market planning, market research, insights generation, and marketing execution in close collaboration with Corporate, Regional, and Market teams to drive Intraoperative Digital Product Portfolio readiness, launch, adoption, utilization, and customer satisfaction. As a key Asia leader for our Digital Product Portfolio, this individual will be responsible for understanding the needs of our customers and working closely with cross-functional teams to build and execute growth strategies and plans that meet the unique needs and requirements across the region.   

Roles and Responsibilities:

• Support creating and aligning Intraoperative Digital Product Portfolio and marketing visions with sales and marketing stakeholders to launch Digital Products and accelerate their adoption.
• Collaborate with Asia Regional Clinical, Hospital, and Platform portfolio teams to ensure coherent and integrated visions and marketing strategies and tactics for Asia.
• Collaborate with Corporate, Regional, and Market partners to build localized product launch strategies and plans for the Intraoperative Digital Product Portfolio in Asia.
• Ensure consistent planning process regionally with authentic product positioning, value messaging, and local commercial execution. Conduct post-launch analysis with Market teams to track execution effectiveness and make necessary adjustments to achieve goals.
• Identify, establish, and promote best practices to improve sales and marketing competencies for the Digital Product Portfolio across the Region.
• Identify gaps in marketing toolkits for the Asia region and drive development or customization of new Digital Product Portfolio collateral and tools where necessary.
• Collect feedback from tradeshows, market research, customer interviews, focus groups, and KOL case observations related to the Digital Product Portfolio. Generate regionally specific insights for existing (post-market) and upcoming (pre-market) Digital products in the pipeline.
• Develop in-Market or in-Region business justification for the launch of new Digital products.
• Develop productive relationships with Regional KOLs and leverage them in their respective Markets and internationally to showcase our Intraoperative Digital Product Portfolio.
• Support Global Product Management to help address product quality issues and help manage EOL plans as they arise. 

Duties and Responsibilities

• To oversee overall operations of the restaurant

• To oversee the turnover and drive the revenue of the restaurant, prepare budget and ensure minimal cost and maximal profit, prepare sales and marketing/promotion plans, achieve monthly targets

• To provide/ensure the highest level of excellent and professional service in the restaurant to meet guests needs, expectations and satisfaction and rectified throughout their patron experience

• To handle guest’s queries/complaints in a polite, prompt and professional manner

• To ensure all furniture, lighting, other features and supplies (e.g. beverages, operation equipment, linen, uniforms etc) are adequate, functional, in full and clean working condition

• To provide induction briefing to and train service staff to be professional, knowledgeable to ensure smooth running of the restaurant

• To ensure communication among team members and daily briefings are conducted

• To plan, create and manage the Standard Operation Procedure (SOP) for the restaurant

• To liaise with the Chef(s) to ensure a high standard of food quality and presentation

• To hire new staff for the restaurant

• Ad hoc tasks as assigned by the Managing Director

• This is by no means an exhaustive list as it is subject to changes in accordance with the business patterns or any other factors where duties may have to be redefined accordingly

- Candidate must possess at least Diploma

- At least 5 Year(s) of working experience in related field required for this position

- People and service oriented

- Warm and Cheerful personality

- Willing to start on short notice

- Responsible for Safety audit

- Responsible for all day-to-day management & operations

Job Responsibilities:

• Responsible for minor repair works and tenants/department needs
• Assist in annual fire drills, safety committee meetings and related fire safety issues in compliance
• Liaise with term contractors and tenants/ department on schedule of works and ensure minimum disruption;
• Daily facilities maintenance and notify property repair;
• Coordinate with the Facility Manager and/or Engineering teams in sustaining the best maintenance standards and practices on site;
• Attend, investigate and troubleshoot technical faults including recommend preventive and corrective action plans
• Inspect the whole office every day to ensure all office equipment work properly
• Ensure the day to day operations excellence for sites under your management and coordination
• Ensure set SLAs (Service Level Agreements) / KPIs (Key Performance Indicators) fulfilled;
• Ensure up to date information on the client Intranet
• Continuous Improvement implementation;
• Ensure compliance with building and statutory requirements/regulations
• Develop and implement a set of Standard Operating Procedures (SOP);
• Plan and source for quotation for repair, new and upgrading projects to improve the operations from time to time;
• Supervise technicians and contractors for repair/maintenance works;
• To prepare, track and monitor monthly maintenance schedule and compile FM monthly report for all services;
• Manage Work orders through a Computerised Maintenance Management System;
• Assigning, track and closing of daily working orders for ad hoc request and PPM activities;
• Track, manage and raise purchase orders requests;
• Must be able to response after office hours and weekends (for urgent alarm and incident)
• Conduct Building inspection to look out for any defects and draft out a report;
• Keep track of equipment licensing renewal;
• Ensure that QHSM inspection check are done in a timely manner
• Conduct Daily toolbox meeting with technician and cleaners
• Attend adhoc, weekly, monthly meeting with client
• Have basic knowledge and understanding of soft services
• Any other duties assigned by the Site Manager.

Job Requirements:

• Possess minimum Diploma in FM/Mechanical/Electrical/Building or equivalent with 3 years of experience.
• Outgoing and vocal with good communications skill.
• Excellent client management skills in a corporate environment and a strong team player.
• Proactive and independent.
• Dynamic and multi-tasking capabilities.
• Familiar with CMMS for work order management;
• Fire Safety Certificate would be an added advantage

LOTTE Travel Retail Singapore is seeking a 3 months' Contract Human Resources Executive (Recruitment) to join our dynamic team in the retail industry. LOTTE Duty Free operate 19 stores across 4 terminals in Singapore Changi Airport. With a commitment to providing exceptional shopping experiences, we are looking for a talented individual to support our human resources function and contribute to our continued growth.

As a Contract Human Resources Executive (Recruitment), you will play a critical role in attracting and hiring top talent for our organization. You will have the opportunity to work in a fast-paced and diverse environment, collaborating with hiring managers and stakeholders across different departments. This role offers exposure to the retail industry and the opportunity to contribute to the expansion of our business.

For more information about our company and our global presence, please visit our [LinkedIn](https://www.linkedin.com/company/lotte-tr-singapore/) page.

Responsibilities

• Manage end-to-end recruitment process, including sourcing, screening, and interviewing candidates
• Develop and implement effective recruitment strategies to attract a diverse pool of candidates
• Liaise with hiring managers to understand their staffing needs and requirements
• Conduct background checks and reference checks on potential candidates
• Coordinate and schedule interviews between candidates and hiring managers
• Ensure compliance with employment laws and regulations during the hiring process
• Provide regular updates on recruitment progress to stakeholders and management

• Bachelor's degree in Human Resources, Business Administration, or related field
• 2+ years of experience in recruitment, preferably in the retail industry
• Strong knowledge of employment laws and regulations in Singapore
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced and dynamic environment
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office suite

• End of Contract Bonus for successful candidate selected for Contract role (T&C applies)
• Pro-rated annual leave for Contract role (T&C applies) or 14 days annual leave for Full Time role
• Medical reimbursement for Contract role (T&C applies) or Medical, Dental and Hospitalization insurance coverage for Full Time role

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group.

We’re assembling a team of hardworking, service-oriented individuals who are as passionate about the F&B and service industry as we are. We are looking for a Barista to provide daily operational support in our café. We need someone who is self-driven, passionate and organised. We want somebody who matches our spirit and ambitions, and someone who will challenge us to constantly push our boundaries.

Responsibilities

• Prepare and serve coffee, food and other beverages to customers using prescribed recipes.
• Provide good customer service and build a good rapport with customers.
• Assist the Cafe Lead in planning new menus and learning preparation techniques for all food and drinks.
• Keep the café area tidy and clean at all times.
• Adhere to health and safety standards and codes.
• Ensure all equipment stays well maintained.
• Sell and share knowledge with customers in an enlightening manner on various ranges of coffee, drinks and food offerings.
• Regulate inventory levels of coffee beans, fruits, pastries, etc. in the café.
• Assist the Cafe Lead in innovating and improving processes for efficiency and effectiveness of the café.

• Good understanding of various types of coffee and tea.
• Prepared to work during weekends and public holidays.
• Able to accommodate shift work.
• Able to communicate in English.
• Customer oriented and service focused.
• Have a passion for music.

• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

At Aventis, we aim to inspire learning and empower a smarter workforce through training and education. As a Certified Great Place to Work organization, we strive to make a positive impact on our staff, stakeholders and our customers. Be empowered to embark on a purpose-driven career. Come experience our fun, dynamic and continuous learning environment. Choose from our exciting suite of career opportunities.

Roles & Responsibilities:

We are seeking an organized Training Coordinator to join our team. As a Training Coordinator, you will play a critical role in planning, coordinating, and delivering training programs for our learners.

• Scheduling and coordinating training sessions, including arranging for trainers and training materials.
• Evaluates the effectiveness of training programs by collecting and analyzing feedback from learners and trainers.
• Maintains accurate and up-to-date training records, including attendance, feedback, and completion of training programs by the learners.
• Ensures that training programs comply with all relevant regulations and standards, including safety regulations and industry-specific requirements.
• Engaging new trainers and seeking new relevant courses through market research
• Ensure timely response to trainers’ and learners’ enquiries and quotations.

Requirements:

This role requires excellent organizational skills, strong attention to detail, and exceptional communication abilities.

• Diploma/Degree Holders (Fresh graduates are welcome to apply)
• Ability to work under pressure and deliver timely and quality work
• Highly motivated and able to thrive in a fast-paced environment
• Strong written and verbal communication skill to effectively communicate with the trainers and learners
• Strong organizational skills to manage multiple training programs simultaneously and keep track of training records.
• High level of attention to detail to ensure that training materials are accurate
• Strong interpersonal skills to build relationships with trainers and learners.

Dynamic working environment that comes with an attractive remuneration package.

Interested applicants should send in their resume in word /pdf format with their CV (if any) and their expected salary.

Visit us at www.aventislearning.com or www.aventis.edu.sg for more information.

MIZUKI F&B PTE LTD

DISCOVER YOUR FUTURE WITH THE LATEST

JAPANESE FINE DINING RESTAURANT

Mizuki Tempura & Sushi located at 391 Orchard Road, #05-32 Ngee Ann City Podium Block, S238872, is currently seeking suitable experienced applicants for the following positions.

KITCHEN

1. Tempura Chef

Candidates Profile :-

+ Excellent inter-personal skills, highly motivated individual;

+ Excellent team player;

+ Excellent bi-lingual communication skills, both written and spoken, English and Mandarin. Japanese is an advantage but not essential.

Requirements :-

Over 3 years relevant experience in the area of Japanese fine dining restaurant especially work within Tempura session;

- At least 3 years working experience in the senior position;

- Able to maintain high standard of food quality;

- Capable to support every team in the kitchen of Mizuki.

An attractive Salary Package and Career Opportunity await successful candidates.

Only short listed Candidates will be notified.

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The role

You will be responsible for building our retail business unit and ensuring that company policies and procedures remain consistent across individual locations. You are the main point of contact and communications between HQ and the store teams, delivering service and operations excellence. Reporting directly to the Head of Retail, you will coordinate the full spectrum of business activities encompassing inventory control, budgeting, team trainings, and vendor relations.

Main responsibilities

Administrative management support to Stores

• Audit payroll data & prepare monthly payrolls for all Retail staff

• Execute timely updates and efficient organisation of Retail reports, trackers, documents, to maintain sources of truth for Retail organisation

• Coordinate the procurement monthly store supplies, and all necessary operational materials and all store events, including new store openings
• Source and manage vendor relations, providing support and overseeing store facilities maintenance for all locations
• Consolidate and review data results for Retail stores and recommend next steps, based on operational knowledge and customers’ feedback

Training Coordinator for Stores

• Work with Direct Managers to improve the team’s productivity by coordinating training across different functions, and ensuring smooth communication and preparation with all stakeholders
• Conduct cashier and operational training for all staff, according to business and store needs
• Supervise retail employees to deliver solutions that are efficient, accurate, and aligned with company policies

Store Operations (Backend)

• Be the key operations liaison personnel for all stores - ensure that any key operational information is promptly and accurately delivered from HQ to retail teams

• Provide feedback from Retail POV to relevant stakeholders, so as to optimise communication, coordination and execution for retail teams

• Assist in overseeing general store administration and ensure compliance with policies and procedures by auditing various operational aspects of stores on store visit
• Liaise with cross-functional departments and external vendors to troubleshoot operational tech & equipment, such as POS issues, fabric & production defects, resolving customer grievances etc.
• Manage user feedback on internal systems, and coordinate with the relevant stakeholders to provide after systems support and determine solutions. Set timelines and manage production, execution and accuracy of new initiatives or operational procedures
• Constantly reinvent and improve operational workflows, investigating and providing long and short term solutions to arising issues. 
• Ensure timely and proper set up of stores for bi-annual inventory stocktake, sales events
• Coordinate with store leaders on weekly cycle counts, investigation and resolution on inventory discrepancies 
• Support planning, organization and execution of retail events and be present where required

KPIs

• Retail efficiency and productivity
• Customer Service Excellence: NPS, GRP
• Inventory Management KPIs 
• Successful execution and roll-out of projects & milestones

You should have / be

• A high degree of professionalism, work ethic, judgement and keen attention to detail
• Strong communication skills and an outgoing personality who enjoys interacting and connecting with people to build trusting relationships with customers and external stakeholders
• Strong multi-tasking and execution abilities, and an ability to think /work systematically, with impeccable judgment and discretion
• A self-starter, proactive and able to adopt hands-on approach. Get it done right and fast!
• A Love, Bonito ambassador who believes in and embodies our culture and core value.

Qualifications & Experience

• Previous relevant experience in Customer Service or Retail Operations preferred.
• Degree in any field
• Possess intermediate Microsoft Excel and Powerpoint skills
• Good communication and interpersonal skills, numerate and tech-savvy
• Good team player, highly initiative, diligent and fun-loving.
• Meticulous with details and works with a positive attitude to meet deadlines
• Excellent time management skills and independent worker

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)
• Tailored coaching services for mental wellness

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

Remuneration Package:

• Up to $5,500
• Variable Bonus

Responsibilities

Payroll Processing & Administration

• Liaise and work closely with payroll vendor to ensure the monthly payroll computations and ad-hoc payroll computations for new joiners and terminations are accurate and in compliance with Singapore labour laws and statutory requirements.
• Ensure the accuracy of payroll data by verifying data against supporting documents.
• Liaise and manage payroll vendors in overseas offices (e.g. China) to review and process payroll for overseas employees in compliance with local tax and labour laws. Check overseas payroll reports (e.gs. Dubai and India).
• Ensure employee expense claims are accurately recorded in the payroll system for payment.
• Handle monthly statutory submissions, including CPF, government paid leave, including national service leave, maternity leave, paternity leave, childcare leave, and other relevant obligations.
• Annual income tax preparation and declarations for employees in compliance with local tax regulations. This includes foreign employees’ tax clearance.
• Provide detailed monthly payroll reports and journals to finance.
• Manage and oversee employee loan repayment, which could involve authorized deductions from employee salaries.
• Administer contracts and fees related to the company directors.

HRIS Support

• Assist in global HRIS implementation, aligning it with organizational needs and best practices.
• Help migrate data from the legacy system to the new HRIS, ensuring data integrity and accuracy.
• Continuously review processes and systems for operational excellence, including system user acceptance testing.
• Conduct training sessions to educate users on HRIS functionality and provide ongoing support to maximize system utilization.
• Maintain accurate employee data in the HRIS platform in a timely manner.
• Collaborate with cross-functional teams for system updates, enhancements, and integrations.

HR Operations

• Support the HR team in pre-hire, on-boarding, off-boarding, and training records administration.
• Support the HR team in preparing reports, analysis and surveys preparation, e.gs. MOM, MPA, salary and benefits surveys.
• Identify opportunities for HR operations transformation by leveraging technology for increased effectiveness and efficiency.
• Ensure data integrity, control and compliance in HR operations.
• Handle HR-related queries and perform any other ad-hoc duties as required.

Requirements:

• Bachelor’s degree in Human Resource, Business Administration or similar specialization.
• Minimum 3 years of hands-on experience in payroll processing, which includes managing payroll vendor.
• Strong understanding of payroll regulations and compliance standards, ensuring accurate and lawful compensation to employees.
• Tech-savvy and proficient in Microsoft Office Suite (especially MsExcel) and various technology tools for efficient work.
• Prior experience working with a global HRIS systems, such as Workday, SuccessFactors, Ceridian or similar platforms, showcasing the ability to navigate and utilize these systems effectively.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Remuneration Package:

• Up to $5,000
• AWS + Variable Bonus

Responsibilities

Payroll Processing & Administration

• Liaise and work closely with payroll vendor to ensure the monthly payroll computations and ad-hoc payroll computations for new joiners and terminations are accurate and in compliance with Singapore labour laws and statutory requirements.
• Ensure the accuracy of payroll data by verifying data against supporting documents.
• Liaise and manage payroll vendors in overseas offices (e.g. China) to review and process payroll for overseas employees in compliance with local tax and labour laws. Check overseas payroll reports (e.gs. Dubai and India).
• Ensure employee expense claims are accurately recorded in the payroll system for payment.
• Handle monthly statutory submissions, including CPF, government paid leave, including national service leave, maternity leave, paternity leave, childcare leave, and other relevant obligations.
• Annual income tax preparation and declarations for employees in compliance with local tax regulations. This includes foreign employees’ tax clearance.
• Provide detailed monthly payroll reports and journals to finance.
• Manage and oversee employee loan repayment, which could involve authorized deductions from employee salaries.
• Administer contracts and fees related to the company directors.

HRIS Support

• Assist in global HRIS implementation, aligning it with organizational needs and best practices.
• Help migrate data from the legacy system to the new HRIS, ensuring data integrity and accuracy.
• Continuously review processes and systems for operational excellence, including system user acceptance testing.
• Conduct training sessions to educate users on HRIS functionality and provide ongoing support to maximize system utilization.
• Maintain accurate employee data in the HRIS platform in a timely manner.
• Collaborate with cross-functional teams for system updates, enhancements, and integrations.

HR Operations

• Support the HR team in pre-hire, on-boarding, off-boarding, and training records administration.
• Support the HR team in preparing reports, analysis and surveys preparation, e.gs. MOM, MPA, salary and benefits surveys.
• Identify opportunities for HR operations transformation by leveraging technology for increased effectiveness and efficiency.
• Ensure data integrity, control and compliance in HR operations.
• Handle HR-related queries and perform any other ad-hoc duties as required.

Requirements:

• Bachelor’s degree in Human Resource, Business Administration or similar specialization.
• Minimum 3 years of hands-on experience in payroll processing, which includes managing payroll vendor.
• Strong understanding of payroll regulations and compliance standards, ensuring accurate and lawful compensation to employees.
• Tech-savvy and proficient in Microsoft Office Suite (especially MsExcel) and various technology tools for efficient work.
• Prior experience working with a global HRIS systems, such as Workday, SuccessFactors, Ceridian or similar platforms, showcasing the ability to navigate and utilize these systems effectively.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Are you a seasoned headhunter seeking a dynamic environment where your skills can thrive? Triton AI, a cutting-edge AI-powered recruitment firm, is on the lookout for a skilled Headhunter to join our innovative team.

Key Responsibilities:

• Leverage AI-driven tools for advanced candidate sourcing and engagement.

• Spearhead end-to-end recruitment processes for high-profile positions.

• Collaborate with clients to understand their unique hiring needs.

• Employ creative strategies to identify and attract top-tier talent.

• Harness the power of technology to streamline and enhance recruitment processes.

•  Proven experience as a successful headhunter or talent acquisition specialist.
• Familiarity with AI-driven recruitment tools and methodologies.
• Strong interpersonal skills with the ability to engage and build relationships.
• Exceptional organizational and time-management abilities.
• Passion for staying at the forefront of recruitment trends and technologies.

Why Triton AI:

• Be at the forefront of AI-driven recruitment innovation.

• Collaborate with a dynamic and forward-thinking team.

• Access cutting-edge tools and technologies.

• Competitive compensation and performance-based incentives.

If you're ready to revolutionize recruitment with AI and take your career to new heights, Triton AI welcomes you. Apply now and be part of the future of talent acquisition!

Job Requirements:

• Proactively engage stakeholders to ensure that on site client’s expectations are met
• Build and develop effective client /stakeholder relationships across multiple levels of the organization;
• On-site key point of contact for Facilities in the client’s premises;
• Ensure effective communications and reporting to clients’ on operation matters;
• Evaluate service response time and analyse occupants’ service request trends and suggestions;
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user;
• Pro-actively develop and manage client /business unit relationships ensuring that the expected and consistent service levels are achieved across the sites
• Lead by example and groom the team in achieving maximum client satisfaction level
• Ensure delivery of contractual obligations in a corporate setting;
• Deliver sound client centric experience at the workplace;
• Analyze client service request trends and provide suggestions for improvement. Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user. Lead by example and groom the team in achieving maximum client satisfaction level;
• Preparing weekly, monthly facilities reports;
• Develop and review planned maintenance schedules with maintenance vendors;
• Ensure all Reactive Maintenance is completed as per the agreed timeframes.
• Ensure all Financial Management requirements are completed in a timely and accurate manner.
• Develop Site SOPs to ensure compliance and operations efficiency;
• Assist in the implementation of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
• Ensure critical operations and sites are identified across the sites.
• Establish HSSE plan for the account on site.
• Ensure disaster recovery and business continuity planning is implemented and maintained across the sites.
• Implement and ensure escalation procedures are in place and observed for incident and problem reporting.
• Have good knowledge of statutory legislations and requirements
• Managing work orders using a CMMS and analysing maintenance data;
• To conduct commercial negotiations with service partners and suppliers and to ensure the sub-contractors’ contracts administration for the FM projects are established;
• Develop annual Capex and Opex budgets
• Develop initiatives and strategies that lead to cost savings and service improvement
• Analyse financial data and contract model to generate savings for the account
• Review monthly financial reports including the preparation of accruals and variance.
• Prepare monthly management report.
• Assist in the budgeting and Recommit process including reviews with Key Account Manager
• To enhance relationship with service partners and suppliers for the delivery of FM projects and businesses;
• Evaluate the vendor procurement and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.
• To support site operations including covering duties within the team where necessary;
• Actively encourage an environment that supports teamwork, cooperation & performance excellence across account. Act as manager and a coach for the team ensuring high staff morale, trust, and work ethics. Develop a staff development program to ensure staff career progression;
• Develop and sustain a high-quality well motivated team
• Ensure high staff morale, trust and work ethics
• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
• Mentor and enable Training & Development of team members
• Actively encourage an environment that drive teamwork, co-operation & performance excellence across the sites;
• Any other scope and roles as assigned by the reporting manager.

Job Requirements:

• Minimum Diploma in Facilities Management, Estate Management, Building or relevant related discipline from a recognised tertiary institute;
• At least 3 years of relevant experiences as a manager in facilities management in a corporate setting;
• Able to lead independently the team of Facilities Management and properties at site with minimum supervision;
• Excellent client management skills in a corporate environment and a strong team player;
• Proactive and independent;
• Dynamic and multi-tasking capabilities;
• Familiar with CMMS for work order management;
• Fire Safety Manager Certificate.

• Responsible for the daily operations of the department in the absence of superiors.
• Ensure that food quality is of high standards and is consistent.
• Ensure that there is always sufficient supply of all food items.
• Planning and organizing daily operational needs.
• Provide functional assistance and direction to the kitchen?s daily operations.
• Produce high levels of food quality to satisfy the needs of guests.
• Ensure that all standard recipes are followed in the food preparation process.
• Check the food items to ensure that food served is of quality standards.
• Prepare daily inventory for food supplies for his/her section.
• Assist the Sous Chef in running the work area effectively and efficiently.
• Clean and maintain work areas, cold room as well as all equipment.

• Perform the task of order taking and maximize sales opportunities through knowledge of product and suggestions. Ensure accuracy by repeating order to the guests.
• Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
• Assist in seating guests.
• Serve food and beverage to guests in the restaurant/banquet area.
• Assist with the set up
• Perform duties common to all waiters and other duties as may be assigned.
• Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
• Take orders, promote the restaurant’s specialties and serve in accordance to the established standards
• Ensure that the working areas are well maintained.
• Be helpful towards guests that need assistance.
• Clear soiled dishes from the tables to the stewarding area.
• Clean and prepare tables for inflow of guests.

• All basic duties of a Guest Services Agent; check in, check out, guests’ inquiries.
• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
• Effective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Supervise the Front Office operation and workflow to maximize guests’ satisfaction levels.
• Supervise and delegate duties to all Front Office team members.
• Responsible and accountable for maintaining the highest service standard of Front Office, and to generate team spirit and motivation in all ambassadors.
• Assist the Front Office Manager in monitoring the Front Office Associates and train them to ensure that guests receive prompt and courteous services.
• Check daily arrival list for VIPs, and regular guests. Introduce hotel facilities and special services to guests and follows up on requests by guest promptly and efficiently.
• Encourage and motivate Guest Service Agents to up-sell in order to achieve the daily / monthly target set by Front Office Manager.
• Oversee the daily movement of guest activities and be able to resolve any minor guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel.
• Communicate with guests to get the feedback, pay great attention to the guest’s comments, to investigate and submit reports on guest comments.
• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality.

The Service Manager provides leadership and oversight of the Service Department. They also work closely with the Country Manager and Sales team to promote and grow RSS market share, sales and profitability. The candidate has management responsibility for the back-office operations staff, workshop facilities and Field Service Engineers.

• Rotork Site Service (RSS) Financial responsibility inclusive of reporting accuracy, forecasting, utilization, profit and loss, and business planning
• Achievement of budgeted / forecasted growth targets
• Promote a solutions-oriented mindset (beyond product) throughout Rotork and with clients, and expand on current capabilities to deliver valued services which will differentiate RSS from the competition. i.e. any brand repair, network integration, subcontracting, asset management, etc
• Develop subordinates for current and future RSS needs and to support the development beyond the current skillset
• Lead, manage and motivate the team through performance reviews, to ensure maximum accuracy, efficiency and utility within the territory
• Manage projects within the Service Department, including the workshop and retrofit areas, using the Company’s processes and procedures to meet turnover, cost, profit and agreed budget goals
• Function as an integral part of the site management team reporting into the Country Manager
• Work to develop improved methodology, processes and shared best practices
• Ensure that departmental resources are properly planned and coordinated and that customer needs are met as time and cost effectively as possible. This includes ensuring the timely arrival of materials required to perform service work
• Drives utilization to meet corporate expectations while controlling overtime
• Ensures sales opportunities are handled timely and properly to assist the sales team in order conversion for project or day-to-day service work
• Utilizes local and corporate KPIs and metrics to drive performance and meet the goals
• Performs initial reviews of customer service contracts, master service agreements, etc. for compliance with our terms and conditions
• Ensures that the service team comply with all Rotork health and safety policies and procedures together with the applicable legislation in addition to the adherence to health and safety policies and procedures applicable at customer sites
   

Job Responsibilities:

• Service, repair and maintain all mechanical and electrical such as fan coil units, air handling units, electrical equipment, fire equipment, plumbing equipment, laundry equipment, guestroom technical systems and all other technical equipment throughout the hotel
• Carry out planned maintenance programmes for servicing
• Maintain daily log sheets for recording of temperatures and pressures of all air conditioning chillers, freezers and cold rooms and changing of temperature recording charts
• Check all mechanical and electrical systems on equipment inclusive of servicing and checking of system control circuits
• Assist to reduce workloads of other technicians
• Assign as fire fighter’s role during emergency periods
• Assist in keeping workshop areas, plant room and other machinery rooms clean at all times
• Carry out shift duties, split shifts or when called upon to perform odd duties if required

Job Requirements:

• Good analytical and problem-solving skills
• Able to work rotating shifts and on weekends/public holidays

Job Responsibilities:

• Sell, register and assign rooms to incoming guests, ensuring that registration cards are properly filled up. Check out departing guests based on the established procedures
• Inform other Departments and Outlets of arrivals, room changes checkouts and special arrangement
• Handle all guest enquiries referred to them either over the telephone or personally
• To action on requests or requirements of incoming guests to ensure guest satisfaction and smooth operation
• Maintain a friendly, neat, pleasant and professional image to guests
• Provide courteous services to guests and responds promptly and tactfully to guest’s complaints, requests and enquiries
• To be kept informed of all functions, events, and promotions going on in the hotel
• Handle simple function of cashiering based on the established procedures
• Welcome and escort guests to room. Explain in room features and facilities

Job Requirements:

• Positive attitude and team player
• Good communication and public relation skills

Job Responsibilities:

• Supervise and provide direction for overall, day to day operations and administration of the Concierge section
• Ensure that all arriving and departing guests are promptly attended efficiently
• Coordinate and liaise with the Chief Concierge as required for day to day operations which will include reporting of any guests complaints / problems that are related to Concierge section for the final jurisdiction as to its manner of handling should this be required
• Luggage, equipments (e.g. Trolleys) must be arranged in an orderly manner and not cause obstruction. Signboard, page board and other operating equipment must be presentable and in functioning order
• Any issues / complaints must be given top priority, handled and resolved to guest satisfaction in the quickest possible time. Any decision or action taken must also be in the hotel’s interest and according to established policies and procedures

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment
• Accuracy in administrative duties

Job Responsibilities:

• Assist Banquet Operations (BOP) Managers in the implementation of the specific objectives and strategies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist the BOP managers in implementing the Hotel and Banquet policies, procedures and standards as spelled in the F&B Operations Manual and provide feedback for improvement
• Assist the BOP managers in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section
• Support the BOP section to achieve (or exceed) set standards, monthly budget targets and keep the brand promise. This includes promoting the revenue generation initiatives and managing all sectional expenses
• Provide leadership for the BOP section in the absence of the BOP Managers

Job Requirements:

• Positive attitude and team player
• Service-oriented
• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Able to work in a team and independently

Job Description

• Provide a warm welcome to guests with appropriate introduction.
• Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.
• Collect any information about guests’ plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate with concerned departments to ensure guest experience is memorable.
• Ensure guest details are well checked and input into the system.
• Check all information on registration card and cross check with correspondence for accuracy.
• Ensure all guest documents are filled, registered and confirmed by the resort management.

Requirements

• Strong team mentality, and willingness to be of assistance as required.
• Able to work rotating shifts including weekends and public holidays
• Must be able to stand for long periods of time.

Job Responsibilities:

• Set-up, dismantle, store, maintain, handle and use of all products and resources required for STW according to set standards. This includes the tidiness and cleanliness of all work and service stations
• Receive, report and provide feedback for improvement of products and services
• Participate in Hotel events and regular communication sessions by the Hotel or STW (e.g., STW briefings, Hosts events)
• Complete STW initiatives to achieve or exceed monthly budget targets
• Contribute in building a conducive and productive working environment and a strong section team

Job Requirements:

• Good Team Player
• Willing to work rotating shifts
• Willing to work on PH and weekends

Job Responsibilities:

• Clean both bed and bathroom, change and count used linen daily, replace guest-supplies and vacuum room-carpet daily (according to ABC’s of Housekeeping)
• Clean and stock up work trolley daily
• Attend to guest requests immediately
• Report any discrepancy room to Housekeeping Department

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment
• Meeting deadlines

Job Responsibilities:

• Examined guests items for tears, stains, missing accessories etc. and owners are notified of it. If some are due to processing, then ensure these ar rectified or replaced
• Properly mark and sort guests items for washing and drying or for dry-cleaning
• Properly clean and pack guests items according to corresponding laundry list
• Promptly and efficiently collected and delivered guests items
• Carry special instruction from guest to staff concerned for proper action
• Check and inspect quality of laundry and dry-cleaning items being processed and special instructions are carried out
• Handle laundry billing and posting through computer and balance up accurately

Job Requirements:

• Positive attitude and team player
• Service-oriented and guest-oriented
• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership
• Able to work in a team and independently