Responsibilities

Manage day to day claims operations, ensuring smooth flow of processes and procedures between all parties.

Verify claims from medical centres/hospitals and pilgrims

Submit claims to insurance underwriters

Keep track of claims and submit weekly reports

Manage external and internal communications to ensure consistency in dissemination of information

Ensure high service quality to meet patients/pilgrims’ needs

Coordinate and support administrative duties

Ad-hoc admin work as assigned

Requirements

Diploma in Business or equivalent

Min 1 year relevant with working experience in insurance or medical/healthcare industry

Fresh graduate may apply

Proficient in MS Excel

Meticulous and keen in details

Able to communicate in Arabic will be an advantage

Salary up to $2,500 depending on qualification and experience

Working Hours:

Mon to Fri 9.00am to 6.00pm

Please state your

1. Earliest available start date

2. Current salary

3. Expected salary

Resume without these information will be automatically rejected

For more information, please visit https://www.stntinternational.com/

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

In this role, you will join a team of six members from Sopra Steria to support one of our government project. The scope of work includes:

1. Security Risk Assessment
2. Security Policies, Standards, Guidelines, And Procedures Review
3. Security Design
4. Application Security
5. Vulnerability assessment and
6. System Security Acceptance Testing

Responsibilities:

• Integrate security into the CI/CD pipeline, ensuring security controls and best practices are embedded from the early stages of development.
• Conduct security risk assessment for Applications, including Mobile Application, and Web Application.
• Develop, document, and enforce security policies, standards, and procedures for application development and deployment.
• Guide application project teams to perform AppSec assessments using a combination of threat modelling, code scanning, vulnerability research, application security testing and recommend treatment/mitigation measures and action to be taken.
• Review and recommend security testing tools, such as Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST) and Vulnerability Assessment and Penetration Testing (VAPT) .
• Apply secure coding techniques to review and assess vulnerabilities on systems developed using popular web/mobile programming languages, such as HTML, JavaScript, Node.js, Angular, ASP.NET, C#, Java, PHP, Python and Ruby.

• At least 3 years of experience in DevSecOps, Application security, or cloud computing (eg: AWS)
• Experience working with mobile and web application programming interfaces (API) architecture
• Demonstrate knowledge in industry security best practices such as OWASP Top 10, OWASP application security verification standard
• Familiar with Agile Development process, CI/CD, DevOps concepts, tools (Git, Gitlab, Github, Jenkins, Anslbe etc)
• Good verbal/written communications skills and experience interacting with various stakeholders
• Strong problem-solving and troubleshooting skills

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

SEO Content Writer 

(1 Year Contract)

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the finance industry.

As an SEO Content Writer, you'll be the superhero responsible for crafting engaging and informative content to attract traffic to our clients’ website and boost their rankings. Your main goal will be to drive content production to improve SEO growth while ensuring the content remains interesting and compelling for readers and adheres to brand guidelines.

You'll be working side-by-side with the Growth Marketing and Content teams and other departments to figure out what topics and trends are hot and come up with content that's in line with our business goals. You'll need to have project management skills, be a wizard with words, know your way around SEO best practices, and be able to work on your own or as part of a team. You must think strategically and find a way to balance SEO needs with overall brand goals. If you're a creative thinker who loves writing and digital marketing, this could be your dream job.

Role: 

• Develop and implement SEO-focused content strategies that drive business goals and resonate with our target audience across blog posts and marketing materials.
• Produce high-quality, engaging content that meets our audience's needs, masterfully balancing SEO best practices with a reader-first approach.
• Partner with design, product marketing, and other marketing teams to ensure content consistency, effectiveness, and a unified brand voice.
• Keep a pulse on the latest SEO, content marketing, and digital marketing trends and best practices.
• Maintain accuracy, ensure error-free content, and consistently align with the brand voice and messaging.
• Manage and optimise the editorial calendar and content production schedules.
• Provide constructive feedback and guidance to junior writers and freelancers.
• Fact-check information, review content for spelling and grammar and maintain high editorial standards.
• Support the seamless publishing of content on the Content Management System.
• Meet deadlines and achieve content goals while upholding quality and brand standards.
• Skillfully utilise AI tools to enhance our content creation and optimisation efforts.
• Establish and refine efficient workflows for content planning and creation.
• Identify opportunities to improve content quality, engagement, and user experience.
• Work closely with SEO and Growth Marketing teams to drive blog traffic and achieve quarterly targets.
• Understand and embody the Airwallex brand voice, tone, and editorial style in all content.
• Analyse and report on content performance to continuously improve results.

You:

• A minimum of 4 years of hands-on experience in SEO content management showcasing.
• Excellent writing and grammar skills
• Experience in project management within content marketing and the ability to manage multiple stakeholders at a global level
• Excellent interpersonal and communication skills: Collaborate with clients, designers, and developers.
• Exposure to a content management system in prior experience
• Have a solid understanding of website traffic and engagement metrics (including experience with Google Analytics)
• Exposure to a content management system in prior experience
• Comfortable thriving in a fast-paced startup environment, embracing ambiguity and demonstrating a passion for growth.

• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Responsibilities:

• Develop and execute performance marketing strategies.
• Manage budgets and campaigns across all digital channels to drive app downloads, strong ROI and efficient CAC.
• Plan and ensure successful execution and optimization for key traffic KPIs on paid, organic and own media channels.
• Identifying and testing new channels to consistently meet or exceed established KPIs.
• Conduct market and keyword research, competitive analysis and A/B testing to enhance campaign effectiveness.
• Analyze performance data to identify trends, insights and areas of improvement.
• Provide regular performance reports to Management.
• Work closely with the Marketing and Creative teams to develop compelling creatives and messaging.
• Stay updated on the latest digital marketing trends, technologies and best practices.

Requirements:

• Bachelor’s Degree in Marketing, Business Administration or related field.
• Minimum 2 years of experience in performance marketing (experience in e-commerce sector will have an added advantage).
• Experience in campaigns and channel analysis and reporting.
• Proficient in Google Ads, Facebook Ads and analytics tools.
• Good understanding of SEO, SEM, PPC and other digital marketing strategies.
• Good analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights and recommendations.
• Good communication skills and ability to work cross-functionally.
• Ability to adapt in a fast-paced work environment.
• Proficient in Chinese in order to communicate with Chinese-speaking counterparts in HQ.

Johwa Hair&Living is looking for a salon part or full time receptionist/coordinator!

You will be responsible for:

-Responding to client inquiries in a professional manner and with positive attitude

-Managing the daily operations including appointment making and serving customer

-Ensuring that the premise is tidy and clean

-Monitoring and managing stock

-Keeping records of cash inflows and outflows

jobs Requirements

• Fluent in English
• Friendly and warm personality
• Tidy and organized

Job Types: Full-time, Permanent, Temporary, Fresh graduate

Salary: $2,400.00 - $3.500.00 per month or hourly

Benefits:

Employee discount

Professional development

Extended Medical Benefit

Monthly Bonus (up to 15%)

Schedule:

Day shift

Weekend availability

Supplemental Pay

Overtime pay

Performance bonus

Monthly bonus

We are seeking an Investment Analyst / Manager, this role will involve conducting market research, identifying investment opportunities, and supporting the team in evaluating and managing investments in high-growth startups and emerging companies in gaming, and adjacent tech sectors. The ideal candidate is passionate about gaming, has strong financial acumen, and enjoys staying ahead of industry trends.

1. Market and Investment Research: Conduct detailed research and analysis of market trends in the gaming industry, with a focus on mobile gaming and the Indonesian market. Identify potential investment opportunities and partnerships that align with the company’s growth strategy, particularly within Indonesia.
2. Financial Analysis and Modeling: Develop and maintain financial models to assess the profitability and risks of potential investments, including cost-benefit analysis for new game development or acquisition opportunities, especially in emerging markets like Indonesia.
3. Due Diligence: Perform thorough due diligence on prospective investments, including competitor analysis, market landscape assessments, and evaluation of company financials.
4. Strategic Partnerships: Support the development of partnerships with industry stakeholders, including game studios, publishers, and distribution platforms, to maximize value from existing and new investments.
5. Portfolio Management: Monitor and manage the performance of investment portfolios, ensuring alignment with strategic goals. Provide regular updates on financial performance and projections, particularly for investments in the Indonesian and broader Southeast Asian markets
6. Strategic Recommendations: Provide clear and actionable recommendations to senior management based on financial insights, P&L analysis, and investment forecasts. Prepare presentation materials for leadership and stakeholder meetings.
7. Risk Management: Identify and mitigate risks associated with investments and gaming projects, proposing strategies to enhance returns and minimize losses.
8. Cross-Functional Collaboration: Work closely with internal teams, including product, marketing, and legal, to ensure alignment of investment strategies with broader business goals.

Job Requirements:

1. Bachelor’s degree in Finance, Economics, Business Administration, or related field.
2. 5 years & above of experience in investment analysis, venture capital, or strategic finance, preferably in the gaming or tech industry.
3. Deep understanding of the Indonesian market, with proven track record of successful investments or strategic partnerships within Indonesia and/or Southeast Asia, with insights into local gaming trends, consumer behavior, and regulatory environment.
4. Strong understanding of financial modeling, P&L management, and forecasting.
5. Ability to analyze large datasets and synthesize key insights for strategic decision-making.
6. Familiarity with the gaming industry, including mobile platforms, market trends, and competitive landscapes.
7. Excellent communication skills, with experience in preparing detailed reports and presenting to senior management teams.
8. Fluency in English is required; proficiency in Bahasa Indonesia and/or Mandarin would be a plus for communication across international teams.

Job Responsibilities:

• Check client’s eligibility of medical benefits

• Check validity of claims prior to data entry into system

• Data entry of medical claims for both outpatient and inpatient services within a strict timeline

• Count, sort and stamp all incoming claims received

• Scan weekly invoices

• Prepare letters of rejected claims

• Process medical claims reimbursement and generate report

• Problem solve operational and system issues

• Handle client enquiries via phone and email

• Other administrative duties as assigned

Job Requirements:

• Meticulous and detailed at work with accuracy of data entries into system

• Responsive to client needs

• Team player

• Problem solver

• Willing to learn and adaptable to working environment with minimal supervision

• Able to work within KPIs set

• Must be familiar with Microsoft Office applications (Excel, Word and Power Point)

Thank you for your interest. We regret that only shortlisted candidates will be notified.

We are looking for a meticulous individual to help with administrative work and exercise due dilligence in the Financial Industry.

Job Responsibilities

• Manage administrative tasks related to representatives, including transfer administration and representative code management.
• Assist in organizing and supporting company events.
• Conduct fit and proper due diligence assessments for candidates.
• Perform periodic assessments of existing representatives to ensure compliance.
• Perform any other general administrative and clerical duties as assigned.
• Undertake ad-hoc projects and activities as assigned
• Excellent interpersonal and communication skills
• Proficient in Microsoft Excel and Word.
• Resourceful, with strong teamwork and collaboration skills.
• Meticulous with excellent attention to detail.
• Able to multitask, work well under pressure, and stay agile in a fast-paced environment

Qualifications & Employment Type

Diploma & Full-Time

Years of Experience

At least 2 years, preferably in Financial Industry

Job Responsibilities:

- Middle Office provides post-sales support to the Sales team and assists internal Operations teams especially Policy Administration and Claims team in interacting with Intermediaries and Client HR

- Maintain close working relationship with Sales/Policy Admin/Claims/Compliance/Customer Care Teams and external parties (Intermediaries/Client HR) to ensure seamless flow of relevant information and co-ordination

- Monitor service level achievements for selected clients

- Attend to escalations with ability to mitigate and resolve issues of concern in relation to needs of Client HR and Intermediaries.

- Assist in identifying, simplifying and streamlining processes for operation efficiency

- Perform ad-hoc duties assigned by supervisor

Job Requirements:

- Degree in any discipline

- At least 1 year of relevant experience in Employee Benefits Operations is preferred

- Knowledge of health insurance products would be an advantage

- Polite, tactful and service minded

- Good communication skills

- Able to work well independently and in teams

- Proficiency in Microsoft Office

We regret that only shortlisted candidates will be contacted.

Roles and Responsibilities:

· Assisting in cargo transport and engineering for any types of cargo on various vessels.

· Providing transport engineering solutions in areas such as heavy lifting, sea-fastening, ship stability and structural analysis.

· Preparing and updating cargo stowage, lifting, sea-fastening and other relevant operational plans

· Providing technical support, advice, and solutions to the commercial and chartering teams in transport cargo projects tenders and enquiries.

· Planning and developing optimal operational and transport engineering solutions, which are safe and cost-effective cargo operations together with the commercial and operations teams, and cargo superintendents

· Coordinating and managing cargo operations and projects.

· Attending technical and operations meetings with clients and various stakeholders.

· Assisting and ensuring all operations, i.e., loading and discharging, are conducted in accordance with the latest plans, relevant policies, procedures, agreements, and legislative requirements.

· Conducting pre-inspection of cargo and attending pre-operations meetings to ensure smooth and safe cargo - loading and discharging – operation.

· Supervising and assisting as Cargo Superintendent (CSI) on board during all loading and discharging operation.

· Monitoring and reporting of daily operations on board.

· Preparing detailed reports on the loading / discharge operations.

· Ensuring that all HSE company standards are maintained all the time by the vessel crew, stevedores, sub-contractor and third party on board during the ship’s port calls.

Qualifications & Technical Skills

· Minimum Bachelor’s degree in Naval Architecture, Ocean Engineering, Structural Engineering or equivalent

· Knowledge and experience in Finite Element Analysis and relevant design standards, motion response, calculations such as stability, structural and strength verification, and structural design and drawings for Classification Society approvals.

· Demonstrated knowledge of Class Societies, Ship Classification Rules, and IMO Rules.

· Skills in AutoCAD and FEA software such as Ansys etc, are required.

Professional Skills

· Preferably having more than 5 years of related experience with cargo planning, structural analysis, and project management.

· Preferably having more than 5 years of related experience as Cargo Superintendent (CSI).

· Proven ability to interpret technical drawings, produce solutions and operate with an eye for detail.

· Self-starter and a committed team player with good interpersonal skills and an analytical mind.

· Well-developed communication and team skills with a dedicated approach to meeting customer requirements

· Ability to multi-task in a fast-paced working environment.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

The Lee Kong Chian School of Business (LKCSB) at Singapore Management University (SMU) invites applications for Associate Professor tenured/tenure-track faculty positions in Operations Management (OM). A Ph.D. in OM or a closely related field is required. While the positions are open for any candidate with research interests in broad domains of OM, those specializing in analytics (AI, machine learning), entrepreneurship, or sustainability are specifically encouraged to apply.

LKCSB is a vibrant and culturally diverse business school, located in the heart of downtown Singapore, with approximately 5,500 students and over 100 full-time faculty members. The school offers a wide array of undergraduate and postgraduate programs, including Ph.D, MBA, EMBA, MSc, DBA, as well as executive education. The OM group at LKCSB consists of 23 faculty members with diverse research expertise with strong publication record.

LKCSB provides internationally competitive remuneration, generous research support and conference funding. International faculty are offered housing and schooling subsidy as well as relocation assistance. The teaching load for pre-tenure faculty is two courses per academic year during their initial four-year contract, three courses per academic year during the second four-year contract (if renewed) and after tenure. Tenured faculty members with exceptional research performance are also eligible for reduced teaching loads.

All applications should be submitted using the following link:

Job Description (2400007F) - Tenure-Track Faculty Position (Operations Management)

Applicants should include a full CV, up to three selected publications or working papers, and a cover letter. Applicants for pre-tenure positions should also include research and teaching statements. Shortlisted candidates will be asked to provide three reference letters, which referees will be requested to send directly to the school.

Key Responsibilities:

• Perform oral health assessments and routine dental treatments such as scaling, polishing, and fluoride therapy.
• Educate patients, including children and adults, on oral hygiene practices and preventive dental care.
• Take dental X-rays and assist with basic dental diagnostic procedures.
• Provide treatment for gum disease and minor dental conditions.
• Assist dentists during complex procedures and ensure patients' comfort during treatment.
• Maintain accurate patient records, including treatment plans and progress reports.
• Ensure the dental clinic’s compliance with infection control and sterilization standards.
• Support the dental team with administrative tasks and patient care coordination as required.

Requirements:

• Diploma or Degree in Oral Health Therapy recognized by the Singapore Dental Council (SDC).
• Registered and licensed as an Oral Health Therapist with the SDC.
• Strong communication skills and the ability to interact with patients of all ages.
• No experience welcome

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Looi Ming Ming

EA Personnel Reg No: R1660254

We are seeking a talented and creative Interior Visualizer to join our team. The ideal candidate will be responsible for producing high-quality 3D renders and visualizations to support interior design projects. Proficiency in 3D Max, Vray, and other rendering software, along with experience in SketchUp and Photoshop, is essential for success in this role.

Key Responsibilities:

• Produce high-quality 3D visualizations and renders using 3D Max and rendering plugins such as Vray, ensuring realistic and visually compelling outcomes.
• Utilize SketchUp to create visualizations, with Enscape being an advantage for fast and realistic rendering.
• Apply advanced Photoshop skills to enhance renderings, finalize images, and create presentation boards for client proposals.
• Work closely with the interior design team to understand project requirements and translate design concepts into detailed visual representations.
• Manage multiple projects simultaneously, ensuring timely delivery of high-quality visuals.

Requirements:

• Minimum 2 years of experience in 3D visualization, specifically for interior design projects.
• Expert in 3D Max and rendering software such as Vray.
• Knowledge of SketchUp and Enscape is a plus.
• Strong skills in Photoshop for post-production and image enhancement.
• Strong aesthetic sense, with an eye for detail, color, and lighting in rendering.
• Ability to understand design briefs and communicate effectively with the design team to produce visualizations that align with the project vision.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

We are seeking a talented and creative Project Interior Designer to join our team. The ideal candidate will be responsible for designing and managing interior design projects, particularly large-scale private condominium developments for local and regional property developers. The role requires a strong ability to prepare client presentations, collaborate with stakeholders, and deliver high-quality design solutions that align with client objectives.

Key Responsibilities:

• Prepare detailed and visually appealing presentations for clients, including 3D models, 2D drawings, mock-ups, and renderings.
• Create innovative and attractive designs for large-scale private condominium projects, ensuring that design solutions meet the needs and expectations of property developers.
• Meet with clients to understand their objectives, desires, and project requirements. Interpret their needs and translate them into effective design concepts.
• Collaborate with the project team to ensure that design work is executed within timelines and meets project specifications.
• Utilize design software, including AutoCAD, SketchUp, and other relevant tools, to develop detailed drawings and technical documents for project execution.

Requirements:

• Diploma or Bachelor's degree in Interior Design, Architecture, or a related field.
• 2 - 3 years of experience in interior design, ideally with exposure to large-scale projects.
• Software Proficiency: Proficient in AutoCAD, SketchUp, and Microsoft Office suite (Word, Excel, PowerPoint).
• Strong creative and technical design skills.
• Excellent communication and interpersonal skills to effectively engage with clients and project teams.
• Ability to work independently and as part of a collaborative team.
• Strong attention to detail and a proactive approach to problem-solving.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

Head of Key Accounts & Client Success Singapore/South Asia

We are seeking a Head of Key Accounts & Client Success to join our team in Asendia Singapore. Reporting to the Head of Commercial Singapore/South Asia, the incumbent will predominantly be responsible for managing and nurturing key client relationships, ensuring client satisfaction, and driving business growth through strategic account management. This role involves leading a team to deliver exceptional service, optimizing client success strategies, and collaborating with various departments, such as sales, operations, IT and Products, to meet client needs and company objectives. The incumbent plays a vital role in the business transformation as Asendia Singapore aims to expand into new markets in the APAC region.

Your Tasks

• Team manager in charge of key accounts, client onboarding (pre-sales) and client success (post sales).
• Manage the organization’s key clients and ensures that the clients’ requirements in terms of SLA management, operational requirements and general account management needs are met.
• Collaborate with key clients to broaden Asendia's scope of work in terms of new lanes, products, and services to foster mutual growth of all parties.
• Provides solutioning support for new clients through a mix of network knowledge, IT and tech setup knowledge coupled with a clear understanding of the clients’ needs.
• Collaborate with the client's onboarding executive(s) to ensure a complete and comprehensive onboarding process.
• Ensure that requisite customer level SLAs are met and establish regular processes to ensure review, maintenance and improvement of transit times and the overall customer experience.
• Utilize data for effective customer service (tracking of tickets and resolution) in conjunction with net promoter scores to ensure overall customer satisfaction.
• Lead and mentor a team of client success specialists, i.e. customer service team in delivering day-to-day support to customers’ queries.
• Main coordination interface with internal stakeholders and functional teams to resolve the issues raised by customers during the onboarding process.

Your Profile

• Minimum of 7 years of experience in commercial account management or client success roles, preferably in the logistics industry. Knowledge of e-commerce cross border logistics is highly desirable.
• Strong team management skills, preferably with minimum 3 years of experience.
• Experience in managing large and complex key accounts in an e-commerce or logistics industry and proven records of driving business growth.
• Excellent analytical, data analysis and problem-solving skills are required for making strategic decisions.
• Possess a customer-focused mindset along with excellent interpersonal and stakeholder relationship management skills to be able to establish and maintain long-term relationships with clients and cooperate with coworkers across departments.
• Strong execution ability on strategic plans and provides improvement measures to teams and management.
• Strong ability to deliver work that adds value by contributing to the growth of the business.
• Strong communication and interpersonal skills that effectively delivers clear message to address the needs of diverse audiences and managing conflicts of ideas to convince opinion on matters of strategic importance.
• Strong tenacity to translate ambiguity to action and remains optimistic even in challenging circumstances.

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “HDKACS_102024ASSG”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

We are looking for a dynamic and results-driven Sales Manager to lead our sales efforts within the building and construction industry. The ideal candidate will have at least 3 years of sales experience, with a strong ability to build relationships, meet targets, and travel across Singapore to engage clients. Industry experience is preferred, but candidates with transferable skills from other sectors are welcome to apply.

Key Responsibilities:

• Sales Strategy & Execution: Develop and implement sales strategies to meet or exceed revenue targets.
• Client Relationship Management: Build and maintain strong relationships with clients, identifying their needs and providing tailored solutions.
• Business Development: Identify new business opportunities and grow the client portfolio, with a focus on the building and construction industry.
• Market Analysis: Stay updated on market trends, competitor activities, and customer preferences to adapt sales strategies.
• Travel: Ability to travel around Singapore to meet clients, attend meetings, and represent the company at industry events.
• Reporting: Track and report sales performance, providing insights and recommendations for improvement.

Requirements:

• Minimum of 3 years of sales experience.
• Experience in the building and construction industry is preferred.
• Candidates with an existing client portfolio in the industry will have a significant advantage.
• Industry crossovers are welcome—transferable skills from other sectors will be considered.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

To provide exceptional customer service to both internal / external Customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination.

1. Answer all incoming calls promptly and politely.
2. Handle all air export shipment bookings via different channels of communication.
3. Attend to customers’ enquiries and provide quotes for freight charges via email wherever necessary.
4. Ensure all data (required by audit) are entered into Ecreditors Transportation Management System, timely and accurately.
5. Ensure that all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
6. Provide flight details promptly and give timely feedback to customers on freight status.
7. Obtain rates approval from customer & raise proper payment setup before shipment departs.
8. Monitor shipment uplift and transit(s) to ensure timely arrival /delivery to consignee as well as highlight delay / offloading to shippers and destination offices whenever occurs.
9. Ensure timely creation & updates for specific customers’ SOPs.
10. Good understanding of customers’ profiles and handling requirements to ensure 100% compliance, 100% customer satisfaction all the time.
11. Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.
12. Build good business rapport with both external and internal customers.
13. Prepare and submit reports timely whenever required.
14. Take on additional tasks delegated by Department Supervisor/ Manager.

Qualifications
tertiary Education with 1-2 years customer service related experience, with or without relevant industry experience.

1) Able to Perform Leaderships and Training to AE team

2) Constructive Suggestions to Superiors with Solutions to Problems

3) Able to communicate with Staffs and leading with guidance to avoid misunderstanding throughout tender process

4) Responsible to All Tender Costing before presented to Superiors for Management meeting

5) Works pro-actively, well-co-ordinated in the Report and able to meet Superior's expectation

6) Our mission - be a driver not the passenger

7) Relationships that based on mutual trust and respect

8) Willingness to listen, learnt and adopt

9) Focusing at continuous improvement

10) Attend and Responsive to All Tender submission and Tender Interview and Post Tender Addendums

11) Performed due diligence works scope and responsibility

12) Basic QS job scope (eg. Measurement and Calling Quotation) still applied if Internal staff resources are tight

13) Above 5 years with Experience in A & A works tender preferred

As a leading global software product company in the field of Compliance & Automation, ITMF Group develop cutting-edge RegTech solutions with a focus on Anti-Money Laundering and Anti-Fraud. We are dedicated to automating manual processes through the use of Machine Learning and Data Science, ensuring our clients have the most efficient and effective compliance solutions in the market.

To lead us to the next level of growth and further build out our skills and capabilities in serving our clients, we are looking a Business Consultant at either Junior or Mid-Level.

We value innovation, excellence, and continuous learning at IMTF Group. We provide a dynamic, collaborative work environment where your ideas will be heard and your skills will be put to the test. If you are passionate about technology and motivated to make a significant impact in the compliance industry, this is the perfect opportunity for you to thrive and advance your career with us.

Your primary responsibilities:

• Conduct detailed analysis of clients' KYC and onboarding processes to identify gaps and improvement opportunities
• Serve as a subject matter expert on our Siron One platform (Specializing in the area of AML/CDD/KYC & Client Onboarding, ICOS), providing insights and recommendations to clients
• Collaborate closely with clients and internal teams, mainly Product Management, Engineering and Pre-sales to customize solutions that meet client-specific needs and compliance requirements
• Design and deliver training sessions and workshops to help clients understand and maximize the use of our KYC solutions
• Facilitate client meetings and presentations to illustrate the value of our offerings and gather feedback for continuous improvement
• Provide ongoing support and consultation post-implementation to ensure customer satisfaction and success
• Stay updated on industry regulations and trends in the KYC and onboarding space, incorporating this knowledge into client engagements

You are going to stand out if you have:

• Bachelor's or Master’s degree in Business Administration, Finance, Engineering, IT or a related field. A techno-functional combination of degrees would be most appreciated.
• Knowledge of Banking and AML/KYC Compliance solutions (Siron One)
• 3+ years of experience in KYC, onboarding, or regulatory compliance, preferably in a consulting role
• Excellent analytical and problem-solving skills, with a keen eye for detail
• Exceptional communication and presentation skills, able to engage with stakeholders at all levels
• Ability to work collaboratively in a team-oriented environment and effectively manage multiple projects
• Results-driven mindset with a track record of delivering high-quality client results
• Fluent in English

At IMTF, you will benefit from:

• A motivated team of smart, creative, and driven individuals
• A culture that values teamwork and personal responsibility
• An international work environment that fosters creativity and commitment
• Competitive salary and paid further education opportunities
• A spacious, modern workspace that supports your personal and professional growth

At IMTF, we are committed to treating all candidates with respect and equality, regardless of gender, religion, nationality, or any other characteristic. We embrace diversity and inclusion as integral components of our organizational culture, and we welcome candidates from all backgrounds to apply and contribute to our team.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

5 months maternity cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

We are seeking a dynamic and experienced Sales Manager - Consulting to lead business development and sales efforts across the APAC region. The ideal candidate will have a proven track record in selling IT Consulting services with a strong focus on acquiring new logos and expanding client relationships in onshore and offshore project engagements.

Key Responsibilities:

• Business Development & Sales Strategy:
  Develop and implement strategic sales plans to penetrate new markets and win new logos in the APAC region, particularly in IT consulting projects.
• Client Acquisition & New Logo Sales:
  Identify, target, and close new business opportunities by acquiring new clients and expanding into new sectors. Build a pipeline of prospective customers and nurture them into clients.
• Consulting Project Sales (Onshore & Offshore):
  Sell consulting services (IT) that include both onshore and offshore delivery models. Position the value of onshore consulting for high-touch projects and offshore teams for cost-effective solutions.
• Stakeholder Management & Relationship Building:
  Build and maintain strong relationships with senior stakeholders in potential client organizations. Leverage relationships to generate consulting project opportunities and ensure client satisfaction.
• APAC Market Expertise:
  Develop a deep understanding of the APAC region's consulting landscape, market trends, and customer needs. Tailor solutions to fit the unique requirements of each market.
• Collaborate with Delivery Teams:
  Work closely with internal consulting and delivery teams to ensure client expectations are met and projects are delivered on time and within budget.
• Sales Targets & Performance:
  Meet or exceed sales targets for both new client acquisition and revenue growth from existing clients. Provide accurate sales forecasts and pipeline reports to senior management.
• Proposal Development & Contract Negotiations:
  Lead the creation of proposals and presentations for prospective clients. Negotiate terms and contracts in alignment with company goals and market standards.

Proven Experience in IT & Non-IT Sales:
Minimum of 10 years of experience in sales or business development roles, preferably in IT consulting services.

New Business Acquisition Expertise:
Demonstrated ability to consistently win new logos and grow client portfolios across various industries.

Strong APAC Market Knowledge:
Experience in the APAC region with a deep understanding of the local markets, regulations, and business culture.

Consulting Sales Expertise:
Experience in selling consulting services for both onshore and offshore projects with a clear understanding of delivery models and client expectations.

Strong Networking & Relationship Skills:
A well-established network of contacts and the ability to build and nurture client relationships at senior levels.

Results-Oriented & Goal-Driven:
Proven track record of achieving and exceeding sales targets, with a focus on long-term client success and revenue growth.

Excellent Communication & Negotiation Skills:
Strong ability to present, negotiate, and close deals with senior decision-makers.

Industry Knowledge:
Knowledge of key industry verticals such as banking, Insurance, healthcare, manufacturing, retail, and logistics is a plus.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Art Director

We are looking for a hands-on, digital native with a breadth of design capabilities and a finger on the pulse of pop culture to join our Creative team. You’ll be responsible for ideating and implementing brand, editorial, and marketing programs, working collaboratively with cross-functional teams.

The ideal candidate will have relevant experience working closely with the brand, creative and marketing teams. This role will have the emphasis on the craft of Graphic Design to consistently create powerful and memorable visual narratives.

*Submit your portfolio and work examples/deck to be considered for this role!

Role: 

• Be the brand and design expert in the team for a leading video streaming service; shape and maintain brand ethos at every touchpoint with a relentless eye for craft.
• Participate in full-scale integrated campaigns from concept to completion. This will include creating and producing work involving photography, illustration, animation, digital, and experiential.
• Designing Campaign Playbook: identifying look & feel, setting the tone and design principles, and developing a visual identity system for campaigns that can be adopted in different APAC markets. 
• Hands-on design development in collaboration with Creative Leads and creative consultants within the team
• Ensure quality and timely creative production and communication with creative teammates, stakeholders, and external clients.
• Sell in design thinking and principles by inspiring a senior group and motivating the audience internally and externally.
• Ensure that deliverables adhere to the strategic brief, the brand’s vision and intention. 
• Operate as both an individual contributor and a cross-functional team player.
• Champion the user (both content creators and viewers/fans) in all your design rationales. Ensuring that your creative decisions are based on user behaviour and insights.

You:

• 10+ years of relevant experience in creative studios (in-house or agency) with a focus on branding or graphic design.
• Award-worthy portfolio with world-class design sensibilities.
• Deep interest in various pop cultures and diverse communities.
• Experience thriving in a fast-paced workplace - the ability to visualise a range of solutions iteratively.
• Ability to understand business and brand priorities and translate them to hands-on design solutions.
• Led projects and experienced in working on regional campaigns
• Familiarity with production process and terminology; comprehension of graphic design, digital marketing, and advertising.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

• Prepare costing and tender for the project;
• To handle the maintenance for Air-Conditioning & Mechanical Ventilation / Mechanical / Electrical Engineering works and ensure Client & regulatory requirements are met;
• Schedule for maintenance activities and inspection, as to ensure that targeted completion dates are met;
• Schedule meetings and coordinate with Clients, Consultants, Contractors, Vendor
• Carrying out chiller maintenance according to contractual requirements and manufacturer recommendations;
• Maintaining the sites A/C systems as required to aid productivity and efficiency;
• Ensuring all routine maintenance is carried out in line with the sites maintenance schedule;
• Documenting and certificating all work carried out to meet our contractual and statutory obligations;
• Identifying and resolving remedial requirements on all systems;
• Taking full ownership of any site issues from identification through to resolution;
• Quoting and undertaking repair work as required by the client;
• Attend to hard complaints;
• Monitor customer e-mails and ensure shortest respond time;
• Submit service report and quotation to Finance Dept to process billings;
• Record & certified supplier's invoices before handover to Finance Dept etc.

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore