Overview

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement 
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts 
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-
  • Revenue forecast and accrual
  • Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

• To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standard.
• Delivering the overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met.
• Lead project team and manage multiple projects by following defined project process and systems.
• Responsible for the co-ordination and management of construction projects including progress, logistics, quality, cost and client relations.
• nt of quality, safety, health and environment issues.
• Project planning, including ensuring the production of the detailed project plan.
• To provide effective and efficient site administration, meetings and reporting.
• To plan and organize various statutory inspections.
• To act as client representative, managing the daily running of the project.
• To facilitate progress meetings and produce project reports.
• To update the master programme
• To manage the flow of project information between the team and the client, through regular meetings and written communications.
• To manage other consultants and the professional team.
• To assist with the procurement and appointment of other consultants as needed.

Key Responsibilities:

• Oversee daily operations of the retail shop to ensure smooth functioning and achieve sales targets.
• Manage staff, including hiring, training, and performance evaluations.
• Schedule staff to maintain effective and full operational capacity.
• Develop and implement operational policies and procedures to enhance efficiency.
• Liaise with Government Statutory Board, landlord and 3rd party service providers
• Maintain inventory levels and oversee stock management.
• Ensure high standards of customer service and satisfaction.
• Analyze sales performance and prepare reports for management.
• Collaborate with marketing to develop promotional strategies.
• Ensure property cleanliness and organisation.
• Oversee training on food handling and safety standards.
• Responsible for ordering, receiving and checking of goods and supplies

Essential Skills & Requirements:

• At least an 'O' Level, higher education level is preferred.
• Hands-on problem-solving skills.
• Ability to foster positive working relationships.
• Ability to assist in hiring and training new staff.
• Must be able to work a 6-day work week, including extended hours, shift work, weekends and public holidays.

What We Offer:Competitive salary and benefits package.
A supportive and friendly work environment.

Location: Crawford Lane Singapore 190465

We are seeking an Investment Analyst / Manager, this role will involve conducting market research, identifying investment opportunities, and supporting the team in evaluating and managing investments in high-growth startups and emerging companies in gaming, and adjacent tech sectors. The ideal candidate is passionate about gaming, has strong financial acumen, and enjoys staying ahead of industry trends.

1. Market and Investment Research: Conduct detailed research and analysis of market trends in the gaming industry, with a focus on mobile gaming and the Indonesian market. Identify potential investment opportunities and partnerships that align with the company’s growth strategy, particularly within Indonesia.
2. Financial Analysis and Modeling: Develop and maintain financial models to assess the profitability and risks of potential investments, including cost-benefit analysis for new game development or acquisition opportunities, especially in emerging markets like Indonesia.
3. Due Diligence: Perform thorough due diligence on prospective investments, including competitor analysis, market landscape assessments, and evaluation of company financials.
4. Strategic Partnerships: Support the development of partnerships with industry stakeholders, including game studios, publishers, and distribution platforms, to maximize value from existing and new investments.
5. Portfolio Management: Monitor and manage the performance of investment portfolios, ensuring alignment with strategic goals. Provide regular updates on financial performance and projections, particularly for investments in the Indonesian and broader Southeast Asian markets
6. Strategic Recommendations: Provide clear and actionable recommendations to senior management based on financial insights, P&L analysis, and investment forecasts. Prepare presentation materials for leadership and stakeholder meetings.
7. Risk Management: Identify and mitigate risks associated with investments and gaming projects, proposing strategies to enhance returns and minimize losses.
8. Cross-Functional Collaboration: Work closely with internal teams, including product, marketing, and legal, to ensure alignment of investment strategies with broader business goals.

Job Requirements:

1. Bachelor’s degree in Finance, Economics, Business Administration, or related field.
2. 5 years & above of experience in investment analysis, venture capital, or strategic finance, preferably in the gaming or tech industry.
3. Deep understanding of the Indonesian market, with proven track record of successful investments or strategic partnerships within Indonesia and/or Southeast Asia, with insights into local gaming trends, consumer behavior, and regulatory environment.
4. Strong understanding of financial modeling, P&L management, and forecasting.
5. Ability to analyze large datasets and synthesize key insights for strategic decision-making.
6. Familiarity with the gaming industry, including mobile platforms, market trends, and competitive landscapes.
7. Excellent communication skills, with experience in preparing detailed reports and presenting to senior management teams.
8. Fluency in English is required; proficiency in Bahasa Indonesia and/or Mandarin would be a plus for communication across international teams.

• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

Job Scope:

• Be a part of the cross-functional team to support the delivery of quality and clinical care to patients
• Ensure smooth daily operations and implementation of new initiatives such as Healthier SG, Social Prescribing and Age Well SG
• Work closely with other departments to ensure the smooth running of the daily clinic operations and drive service excellence
• Responsible to identify areas of improvements and drive continuous developments and spread good practices across other clinics
• Coaching, nurturing and inspiring the clinic operation staff in their continuous learning and career development
• Oversee administrative activities including staff scheduling, patient flow and inventory management
• Collaborate with team members across other workgroups, focusing on manpower planning, training and development, digital and service transformation, emergency planning etc
• Ad hoc duties as assigned

Job Requirements:

• A recognized Degree in any discipline
• Good interpersonal and communication skills
• Candidate with experience in operations in healthcare sector and/or service industry will be an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

The successful candidate will work in a team and required to:

• Prepare timely and accurate monthly, quarterly and yearly financial statements for local and multinational companies which include preparation of budget and variance analysis, diagnostic assessment or health check, through the use of computerised accounting and ratio analysis solutions.
• Manage both local and multinational companies payroll for their staff which include compliance of all applicable taxes and government regulations.
• Provide in-depth accounting and financial advise to clients.
• Keep track of expenses reporting and GST application& submission of GST returns

We welcome you to join and grow with us, if you possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 5 to 8 years of relevant experience in accounting and advisory field
• Abreast with the latest technical and accounting standards such as SFRS, IFRS and US GAAP
• Ability to plan and manage teams
• Good and sound knowledge of outsourcing environment
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment.

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

Your Career

We are looking for a highly experienced distribution manager to join our JAPAC Go-To-Market Shared Services team. You will play a key role in elevating our engagement with strategic distributors in the JAPAC region. Your work will help us strengthen partnerships, define strategies, align priorities and ensure plan execution across sub-regions, with the ultimate outcome to accelerate our commercial segment revenue booking growth in JAPAC.

Your Impact

• Develop, plan and implement strategies (volume and value) to achieve revenue growth targets and enhance profitability
• Develop co-sell execution tactics, lead partner pipeline reviews and coach and challenge partners to transform their plans and strategies around sales and consumption - You will facilitate collaboration between the partners' sales team, and other relevant teams to overcome obstacles, compete, and create deal proposals to meet consumption and key revenue targets - You will work with your distributors on their top opportunities
• Responsible for your distributors’ overall performance and accountable for keeping a regular rhythm of connection at executive, and sales and delivery team levels, to identify and resolve blockers in execution, as well as accelerate performance - You will drive adoption, usage and performance of key programs and investments applicable to your partner, that contribute to sales and consumption with end-customers - You will be responsible for creating correction of error plans when execution is below expectations
• Build and maintain a trusted-advisor relationship with C-suite leaders of complex partners and will align partners’ priorities, strategies, and goals with PAN’s to build mutually beneficial account plans to achieve strategic alignment and drive growth
• Lead the integration of skills, capability, and capacity plans for your distributors utilizing the right mix of sales and tech training to increase the partners' capabilities - You will enable partners to build high-impact PANW offerings and practices which grows partner’s business and delivers cloud consumption and digital transformation
• Collaborate with sales and marketing teams to develop and execute successful campaigns and programs
• Develop strong relationships with key distributors to drive business growth and foster increased customer loyalty

• Infrastructure works like roads, drains, sewer works and ancillary works;
• Rectification of infrastructure works such as roads, drains, sewers and ancillary works for handing over to authorities;
• Provision of amenities such as footpaths/pavements, Personal Mobility Device (PMD) tracks, cycling paths, sheltered linkways, decking, etc;
• Construction of surface parking for cars, buses, heavy vehicles;
• Road traffic and junction improvements such as installation of road signage, lane markings
• Construction of bus stops, bus bays, pedestrian overhead bridges and associated works;
• Earthworks and disposal of debris, removal of stockpiles and other unusable material;
• Slope protection and rectification;
• Trial trench works;
• Minor land clearances and clearing of overgrown vegetation;
• Instrumentation & Monitoring;
• Ad hoc civil engineering works and the like;
• Driving IDD implementation for the works listed above where necessary

Qualification:

• For Infrastructure Projects – Degree in Civil & Structural Engineering from a University recognized by the Professional Engineers Board (PEB) and/or accreditation recognized by the Professional Engineers Board.
• At least 5 years of practical experience in the management of building (e.g. new building, R&R and A&A projects) or infrastructure (e.g. road, drain, sewers, services diversion) projects with contract value of $5 million and above.
• The PM must be familiar with PSSCOC.
• At least 2 years of relevant working experience or involvement in Integrated Digital Delivery (IDD) for project delivery and built environment industry.
• The candidate should possess a strong, mature and proven ability to organize, manage and motivate a project team. The candidate must be able to work well with stakeholders and exercise good judgement in relation to project management and construction matters, including good knowledge of the Construction Contract.

• To prepare project workflow and timeline to ensure that the project objectives are met;
• To lead and prepare the obtaining of project funding/s
• To manage and work with project team in the tender preparation and procurement of project consultant/s
• To manage and ensure the timely delivery of investigation and survey works recommended by project consultant/s;
• To identify potential design, construction related issues and/ or contractual disputes and provide appropriate solutions
• To resolve technical, design and construction issues with project consultant/s;
• To manage project consultant/s in delivering the Detailed Design on time and in accordance with the project timeline;
• To liaise with authorities and stakeholders to ensure approvals and/or no objections are obtained for the project commencement of project;
• To manage project consultant/s and contractor/s in completing the construction works on time and in accordance with the project timeline
• To ensure the project consultant/s and contractor/s conduct pre-construction review sessions e.g. Value Engineering, Design for Safety Review/s, etc;
• To review project progress claims/ project related payments along with the relevant support personnel, to assess if there are any discrepancies and to comment and verify accordingly;
• To assess the recommendations put up by project consultants on any extension of time and/ or variation order and decide whether to put up for management approval as a variation order.

Qualification:

• For Infrastructure Projects – Degree in Civil & Structural Engineering from a University recognized by the Professional Engineers Board (PEB) and/or accreditation recognized by the Professional Engineers Board.
• At least 5 years of practical experience in the management of building (e.g. new building, R&R and A&A projects) or infrastructure (e.g. road, drain, sewers, services diversion) projects with contract value of $5 million and above.
• The PM must be familiar with PSSCOC.
• At least 2 years of relevant working experience or involvement in Integrated Digital Delivery (IDD) for project delivery and built environment industry.
• The candidate should possess a strong, mature and proven ability to organize, manage and motivate a project team. The candidate must be able to work well with stakeholders and exercise good judgement in relation to project management and construction matters, including good knowledge of the Construction Contract.

Job Description: Digital Product Manager

Company Overview:

Uniweb Pte. Ltd., established in 2015, is a leading payment gateway in Singapore that integrates payment solutions such as Alipay, WeChat Pay, Visa, and GrabPay, serving over 6,000 merchants. The company focuses on helping businesses target younger generations and tourists with tailored marketing and payment services.

Key Responsibilities:

• Lead the development and management of digital payment products, ensuring they meet business and market needs.

• Collaborate with internal teams (development, sales, marketing) to create product roadmaps and oversee their execution.

• Conduct market research to stay up-to-date on trends, customer needs, and competitor products.

• Analyze product performance, gather feedback, and implement improvements.

• Manage the product lifecycle from ideation through launch, including post-launch analysis.

• Work closely with the marketing team to ensure effective product positioning and promotional strategies.

• Act as the point of contact between the technical team and stakeholders, ensuring clear communication and alignment of product goals.

Requirements:

• Bachelor’s or Master's degree in Business, Computer Science, Marketing, or related field.

• Proven experience as a Digital Product Manager or in a similar role, particularly within fintech or payment solutions.

• Strong understanding of payment technologies and digital marketing trends.

• Excellent project management skills, with the ability to manage multiple initiatives.

• Strong analytical and problem-solving skills with a customer-oriented mindset.

• Experience in working with cross-functional teams and managing external stakeholders.

• Strong communication skills, both written and verbal.

This role is ideal for someone passionate about digital products, innovation and self-driven, with a focus on enhancing payment experiences across various platforms.

Culina is a leading purveyor of specialist epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store, SuperNature in Dempsey, as well as a chain of butcheries in major supermarkets island-wide.

SuperNature (organic supermarket) located in Dempsey Hill is hiring Café Manager to provide efficient services to customers.

Responsibilities:

• To handle customers’ enquiries and complaints
• To be responsible for stock positioning, shelf life and the monitoring of stock levels (food display, beverages, perishables& non-inventory items)
• To manage write-offs, stock damage and discrepancies
• To coordinate monthly and yearly stock take with the Operations Manager
• To conduct stock investigation upon request by Operations Manager or HQ
• To achieve the monthly sales target given by Operations Manager
• To maintain proper accountability for cash registers, prepare daily earnings for banking
• Plan staff’s duty roster and assign duties to staff / deploy staff where necessary
• Conduct daily or weekly meetings and briefings and send daily sales reports
• To supervise sales staff and the day-to-day operations of the store
• Assist in hiring and interview of FOH staffs
• To conduct cafe floor orientation and basic product knowledge training to new staff
• To provide training new staffs with customer services, operations and housekeeping training
• To assist the Chef in training the FOH staff on the menu
• To liaise with the office on various operational matters such as marketing, accounts, and administrative matters
• Manage the shop in the absence of the Operations Manager
• To undertake ad-hoc duties as assigned by Operations Manager

Requirements:

• GCE ‘O’ level, Diploma or equivalent
• At least 2-3 years of experience in relevant field
• Possess excellent communications skills
• Efficient and can work well under pressure and tight deadlines
• Able to work weekends and public holidays (44 hours per week)

Job Highlights:

• Progressive Leave Scheme
• Fast-Paced, Passionate and Energetic Work Culture
• Group Medical & Hospitalization Insurance
• Flexi Wellness Plan
• Staff Card Discount Program

CBRE, a leading global provider of integrated facilities and corporate real estate management, is seeking a highly motivated and experienced Quality and Compliance Manager to oversee the APAC region.

As the Quality and Compliance Manager, you will play a crucial role in ensuring customer quality and compliance with GxP services delivered across the sites under your responsibility. You will manage a team of 3-5 direct reports in the realm of real estate and facilities management.

Responsibilities

• Lead the implementation and management of the Quality Management System (QMS) across the APAC region, ensuring compliance with regulatory standards and client-specific requirements.
• Actively participate in quality-of-service delivery for regulated services provided by CBRE and subcontractors in the facility and real estate management sphere.
• Interface with the Client's Quality Assurance team to support routine quality assurance and quality control operations.
• Collaborate with CBRE Excellence Centers on Quality Events, CAPAs, Change Controls, and Root Cause Analysis processes.
• Provide local support by ensuring timely and quality inputs to CBRE Excellence Centers for these processes.

Major Accountabilities/Tasks:

• Oversee the day-to-day quality and compliance aspects with the operations team at one or more account sites.
• Monitor GxP operations at each site to ensure compliance with local and global regulatory standards and client-specific requirements.
• Serve as the primary point of contact for client teams and subcontractors regarding training and compliance matters.
• Drive self-inspection programs and vendor management initiatives within the facility and real estate management context.
• Provide leadership and support to the project team to ensure consistency in approach and standards.
• Ensure all master service agreement and quality agreement deliverables are executed in accordance with contract terms.
• Conduct Gemba walks and GxP performance management activities, fostering a quality culture within CBRE and subcontractor on-site teams.
• Lead, analyze, define, execute, and implement project plans in collaboration with project teams.
• Perform vendor qualification, including surveys and risk assessments of potential vendors.
• Report on project progress and vendor qualifications to the Quality Leadership Team, escalating issues as necessary.
• Define and implement processes, procedures, and related documentation for continuous improvement in project management and vendor qualification.

Requirements:

• Bachelor's degree in Engineering or equivalent related work experience.
• Minimum 5+ years of related work experience, preferably within a quality organization in the Life Science Environment, Pharma, Cosmetics, or Food Industries.
• Minimum ISO 9001 certification required.
• Proven leadership experience in facilities management or real estate is essential.
• Ability to work collaboratively with cross-functional teams and make informed decisions.
• Excellent communication skills, both written and verbal.
• Strong leadership skills to establish and maintain high standards.

If you are a highly motivated individual with a strong background in Quality and Compliance within the facilities management or real estate sector, we invite you to apply for this exciting managerial position. Join our team and make a significant impact on ensuring customer satisfaction and compliance with GxP services across the APAC region. Apply now!

Please note that only qualified candidates will be contacted for further consideration.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

5 months maternity cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Roles & Responsibilities

· Pillar of support for the team.

· Motivate and support the team.

· Unite the team.

· Independent.

· Solutions driven.

· Responsible.

· Building excellent relationship and depth with buyers and retailers;

· Schedule visits supermarket stores on a regular basis;

· Actively track and monitor industry trends and provide strong recommendations;

· Open new account locally & overseas;

· Ensure timely and successful delivery of solutions according to customer needs and objectives;

· Liaise and coordinate with various stakeholders such as logistics, procurement, project teams, and sub-contractors.

· Canvassing new sales orders.

· Follow up on Accounts Related issues such as overdue invoice.

· Promote our products.

· Clinching new deals.

· Develop new products.

· Open account locally and overseas.

· New Business Development.

· Support the Directors.

· Fulfilling orders and ensure customer satisfaction.

· Help out and ensure smooth planning in Operations.

Requirements:

· Must own a vehicle for work purpose with Class 3 driving license

· Preferably with at least 3 years of related Sales Management Experience;

· Familiar with all MS office operation

· Diploma, Advance/Higher/Graduate Diploma, Degree of any field

· Good understanding of FMCG trade dynamics

· Good attitude

· Strong Communication & Interpersonal Skills

Remuneration:

· Basic salary +

· Sales Commission &

· Vehicle allowance provided.

· Singaporeans only.

JOB DESCRIPTION

1)Ensure good customer experience, satisfaction and customer loyalty.

2)Ensure the smooth running of the coffeeshop operations in line with the company’s business objectives.

3) Oversee and hands-on daily operation

4) Train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

5)Calculate future needs in kitchenware and equipment and place orders, as needed

6) Prepare shift schedules

7) Supervise kitchen and wait staff and provide assistance, as needed

8) Monitor compliance with safety and hygiene regulations

9) Gather guests’ feedback and recommend improvements to our menus

Requirements :

1)Have F&B working experience.

2) Able to improve sales from soical media posting and marketing.

3) Friendly personality and hospitable to all guests.

4) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow.

5)Positive attitude with a strong sense of communication with customer.

We are looking for a dynamic and results-driven Sales Manager to lead our sales efforts within the building and construction industry. The ideal candidate will have at least 3 years of sales experience, with a strong ability to build relationships, meet targets, and travel across Singapore to engage clients. Industry experience is preferred, but candidates with transferable skills from other sectors are welcome to apply.

Key Responsibilities:

• Sales Strategy & Execution: Develop and implement sales strategies to meet or exceed revenue targets.
• Client Relationship Management: Build and maintain strong relationships with clients, identifying their needs and providing tailored solutions.
• Business Development: Identify new business opportunities and grow the client portfolio, with a focus on the building and construction industry.
• Market Analysis: Stay updated on market trends, competitor activities, and customer preferences to adapt sales strategies.
• Travel: Ability to travel around Singapore to meet clients, attend meetings, and represent the company at industry events.
• Reporting: Track and report sales performance, providing insights and recommendations for improvement.

Requirements:

• Minimum of 3 years of sales experience.
• Experience in the building and construction industry is preferred.
• Candidates with an existing client portfolio in the industry will have a significant advantage.
• Industry crossovers are welcome—transferable skills from other sectors will be considered.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Supervise a team of staff to oversee smooth operation flows and ensure timely collection of all revenue.
• Ensure adherence to internal control system by reviewing Accounts Receivables processes pertaining to revenue, billing and collection.
• Responsible for timely and accurate monthly financial reports.
• Ensure compliance with accounting and regulatory requirements.
• Ensure compliance with prevailing standards and implement workflow changes to adopt new Financial Reporting Standards or business requirements.
• Supervising the team to perform reconciliation of sub-ledger to main ledger including bank reconciliations and preparation of audit schedules.
• Planning and scheduling the team for systems changes, UAT and document changes to processes and system changes and updates.
• Continuously evaluate policies and procedures, tweak processes to gain productivity and ensuring compliance with internal controls.

• Degree in Accountancy, with 10 to 15 years of experience relevant working experience, preferably with CA qualifications.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

To oversee the full maintenance functions of the hotel and its capital assets to ensure the consistency in meeting the department's objective.

To be responsible for the building, fixtures, facilities, equipment, machinery and project management in the event when alteration and amendment works are carried out in the hotel.

To be responsible for the overall effectiveness of Engineering Department.

• Prepare annual engineering maintenance budget and manage engineering maintenance costs within budget
• Managing the facilities requirements for Company facilities
• Control designated site facilities budget
• Oversee operations across multiple facilities
• Oversee facilities and general maintenance services
• Repair and maintenance of facilities
• Fall under facilities or engineering
• Support facilities management and facilities engineer on repairs and renovation projects
• Recommend the facilities capital improvement budgets
• Assist in facilities safety measures
• Supervise maintenance and repair of facilities
• Hold overall responsibility for facilities operations
• Building the portfolio facilities team
• Manage day to day facilities and building systems maintenance
• Lead all facility related staff including facility contractors
• Develop and monitor annual facilities budget
• Oversee maintenance contracts with vendors and service providers and engineering purchases
• Understand any facilities-related issues
• Prepare maintenance and facilities annual budget and plan
• Any other suitable tasks as and when assigned by General Manager/Executive Assistant Manager

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness center. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.