Manager, Business IT Solutions (M/F/D)

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high value international traveller and the mission of the organisation is “to contribute to the long-term profitability of its members beyond their individual capabilities.” The Star Alliance office in Singapore, coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

In your capacity as Manager, Business IT Solutions, you will report to the Senior Director, Delivery Excellence, in the Digital and Technology business unit, which provides Star Alliance member airlines with expert knowledge in the areas of IT Architecture, IT Delivery, IT Operations, IT Security, and Project Management.

You will work primarily (but not exclusively) with the Airport Experience team who are part of the Customer Experience business unit. This team of product owners develop and apply digital and self-service technologies to offer customers efficient and seamless travel services. The team’s, focus is to improve the passengers’ experience at airport touchpoints, manages transfer baggage handling and provides connection services to customers transferring between different Star Alliance member airlines.

Your role will be to work closely with the Star Alliance product owner to develop and manage implementation of Star Alliance digital solutions across airline, airports and external ecosystems. You will also assume technical ownership of certain Star Alliance applications. This is a challenging role for the successful candidate who is motivated to drive Star Alliance’s business IT solutions.

Job Summary

• Develop and manage Star Alliance digital solutions across airlines, airports and external ecosystem, including solution architecture, coordinating development efforts between different development teams, user acceptance tests, and go-live
• Organise project meetings, monitor and manage project schedules
• Coordinate with all stakeholders for execution of projects, to include requirements gathering as well as translating business requirements to functional requirements and ensuring technical feasibility
• Review vendors’ solution proposal and SOWs to ensure business and functional requirements are met and addressed
• Define product strategies, recommend new product features and provide continuous improvements to existing products
• Refine the product backlog including new features, enablers and technical debt
• Oversee the resolution of tech-related issues and bugs with vendors to ensure compliance with standards and SLAs, to achieve optimal performance
• Coordinate and manage architectural decisions with all relevant stakeholders
• Lead the technical aspects in the solution design phase
• Ensure delivered products provide functionality as designed
• Stakeholder management includes ensuring timely and accurate communication to address all enquiries

Your Profile

• Completed studies in Computer Science or related field
• Experience managing or coordinating development teams e.g. Team Lead, Tech Lead or Scrum Master
• Experience/familiarity with face recognition technology or biometrics
• Experience with technical integrations e.g. API, MQ, ETL etc.
• Experience with Airline IT ecosystem is preferred, for example PSS, DCS, eCommerce, etc., understanding of new technology and standards such as NDC, Offer & Order, etc.
• Experienced presenter/trainer in larger workshop environments, ability to prepare effective PowerPoint presentations
• Experience in multicultural environments and multiple stakeholder management and being able to work with a geographically dispersed team of stakeholders
• Able to lead large workshops as well as facilitate technical discussions
• Takes initiative and self-motivated, works cohesively in a team
• Highly organised and possess the ability to manage multiple projects or tasks concurrently
• Willingness to travel
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position based in our Singapore office
• Unlimited contract
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travellers who travel on our member airlines.

If you believe you are the perfect candidate then give us the opportunity to get to know you and submit the send an email to [email protected]. Please email your CV along with a cover letter summarizing your experience.

We are looking for a Construction Manager for the Construction Supervision Dep at Site.

Main duties of the role:

• Coordination of all Construction activities under his responsibilities
• Leadership of the Construction team under his scope
• Ensure the Clients requirements are being met in accordance with the relevant standards and procedural documentation and all operations are carried out in compliance with local legislative requirements
• Maintaining operational performance in line with the project schedule, ensuring project pressure does not affect individuals so that it endangers health or safety
• Liaising with the Departmental Supervisors as to the readiness of equipment
• Assure coordination with other departments
• Ensure all discipline and departmental handovers are carried out clearly and concisely, ensuring relevant information is logged within the handover log and the daily logs
• Emergency training and familiarisation is carried out in accordance with company guidelines, ensuring all relevant information is logged in a manner that allows easy access
• Fully conversant with the procedures used in the event of an emergency, project procedures, liaising with shift Supervisors, Project Engineers and assisting with organising and planning of operational project plans
• Ensuring all departmental toolbox talks, shift handovers and briefings are carried out in accordance with company guidelines and logged appropriately
• Planning, preparation, and ongoing management of readiness of project equipment
• Ensure all system checks and operations are carried out by competent personnel
• All project procedures are carried out in accordance with the company manuals
• Involved in the pre planning and assist with project mobilisations and demobilisations
• Ensure regular updating of operational status, equipment losses or failure and project schedules to assist in planning and highlight possible issues within the scope of work

Main requirements:

• At least 8 years of experience as Construction Manager in oil and gas/petrochemical projects.
• Fluent English
• High command of Spanish is a plus

Working place: Jurong Island

Working hours: 60 per week

We are sincerely recruiting a beauty manager to

handle the daily routine of the business.

Job scope and responsibilities :

- Responsible for staff training and development

- Motivate beauticians to achieve their goals and meet sales targets consistently

- Build customer relationship to develop potential customers into long term customers.

- Handle customers feedbacks and complaints to ensure a high service quality and customer satisfaction

- Provide services to customers who purchases the products such as facial wash , slimming, eyebrow trimming, manicure (including designing and extension)

- Recommend, promote and identify suitable products/services to visitors according to their needs and demand.

- Evaluate beautician’s performance to provide feedbacks.

Job Requirements:

- At least 3 years relevant management experience in Beauty industry.

- Candidate must be fluent in both English and Mandarin.

- Willing to work overtime when necessary

- Minimum diploma qualification

- Excellent communication and interpersonal skills

- Skills required: sales, team management, customer service and all relevant skills such as

- facial wash

- pedicure

- nail art design

- eyebrow embroidery

- Candidate who has a beauty certificate will be an advantage.

Only the short listed candidates will be notified.

Designation: General Manager

Reporting to: Managing Director

Minimum Qualification: Degree in Business, Marketing, or a related

field.

Years of Experience

Minimum 10 years of sales management experience in electronic materials such as fused silica and spherical alumina.

Proven track record of 5 to 8 years in regional sales leadership within the electronic materials industry.

Job duties and Responsibilities

Lead a sales team to meet corporate goals and sales targets.

Develop and implement effective sales strategies amidst evolving market conditions.

Conduct market analysis to identify opportunities and challenges and adapt strategies accordingly.

Lead cross-functional teams to ensure the seamless execution of sales initiatives.

Prepare and present regular sales reports, forecasts, and budget updates to senior management.

Ensure compliance with company policies, industry and trade regulations, and ethical standards.

Drive continuous improvement initiatives in sales processes and performance.

Others

Willingness to travel frequently on short notice to meet customers, attend industry events, and visit overseas operations.

Ability to thrive in a fast-paced environment and adapt to high-stress situations.

Basic proficiency in Japanese language would be advantageous for regular communication with the Japan headquarters.

General Manager/Assistant General Manager

We are looking for a self-motivated and results-driven general manager and assistant general manager to direct and manage our organization's business activities and strategies. The incumbents must be experience in all aspects of business operations as well as human resources, finance, and communications.

Responsibilities:

• Oversee day-to-day business operations
• Develop and implement growth strategies
• Create and manage budgets
• Evaluate performance and productivity
• Analyse accounting and financial data
• Research and identify growth opportunities
• Drive sales and improve revenue
• Ensure business objective, performance and growth targets are met

Requirements:

• Degree in business management
• Proven success and track record in a senior managerial role
• Solid financial knowledge
• Excellent communication; collaboration skills. Understand Chinese culture in depth, and able to communicate with Chinese vendors and clients effectively
• Strong decision-making ability

Job Description:

As the Sales Manager, you will be responsible for driving sales growth, developing strategic relationships, and expanding market presence in the electronic and optical sensing sector. You will play a crucial role in identifying new business opportunities, nurturing existing client relationships, and collaborating with cross-functional teams to deliver tailored solutions that address customer needs.

Key Responsibilities:

1. Develop and implement strategic sales plans to achieve revenue targets and expand market share in the electronic and optical sensing industry.

2. Identify and cultivate new business opportunities by prospecting and networking with potential clients, partners, and stakeholders.

3. Build and maintain strong relationships with existing customers, understanding their needs, and providing effective solutions to drive customer satisfaction and retention.

4. Collaborate with product development, engineering, and marketing teams to align sales strategies with product offerings and market trends.

5. Conduct market research and analysis to identify emerging trends, competitive landscapes, and potential areas for growth.

6. Prepare and present sales proposals, contracts, and presentations to prospective clients, demonstrating the value proposition of our electronic and optical sensing solutions.

7. Negotiate pricing, terms, and agreements with clients to maximize profitability while ensuring customer satisfaction.

8. Track and analyze sales performance metrics, pipeline activity, and market trends to optimize sales strategies and drive continuous improvement.

9. Provide regular updates and reports to senior management on sales activities, achievements, and challenges.

10. Stay updated on industry developments, technological advancements, and competitive offerings to maintain a competitive edge in the market.

Job Requirement

• Bachelor's degree in Business Administration, Engineering, or related field; MBA or equivalent preferred.

• Proven track record of successful sales experience in the electronic or optical sensing industry, with a minimum of 3 years of experience in a sales management role.

• Strong understanding of electronic and optical sensing technologies, applications, and market dynamics.

• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and establish credibility with clients and internal teams.

• Strategic thinker with a results-oriented mindset, capable of developing and executing effective sales strategies to achieve business objectives.

• Proficiency in CRM software, Microsoft Office Suite, and other sales productivity tools.

• Willingness to travel as needed to meet with clients, attend industry events, and participate in sales activities.

The Senior Manager Accounting – Emerging Markets is responsible for all Accounting activities taking place throughout Emerging Markets. The Senior Manager Accounting plays a strategic role in supporting the Assistant Controller & Regional Controller, Emerging Markets in the overall controllership organisation for the region which has revenue of circa USD $1Billion, and supporting around 100 accounting and compliance roles throughout the region.

• Manage the monthly financial close process, including ensuring all costs incurred are properly recorded, reviewing journal entries, account balance reconciliations and report preparation for the Company entities
• Participate in the ongoing development/establishment of accounting policies and procedures and operational strategies including the review and implementation of process and system changes.
• Continued focus on improving system efficiencies and business practices
• Ensure compliance with internal control policies in a SOX environment.
• Collaborate with external auditors to ensure successful audit results and compliance
• Interacts at all levels and with budget owners or other stakeholders to produce timely, efficient and accurate month-end close and all internal management and financial reporting through annual report
• Make recommendations for changes as needed and ensure that company policies and procedures are followed and establishes the proper techniques to discover and prevent fraud
• Assist with compilation of information for preparation of tax returns
• Work with Audit, Tax and Treasury Manager to ensure overall coordination of all financial accounting activities through annual report
• Prepare summary feedback of financial statements variances to budget
• Work with accounting hubs and commercial finance teams on technical accounting topics, including white paper preparation and consultation with HQ
• Lead implementation of new accounting guidelines and ensure compliance with existing standards. Revenue recognition is a primary focus (ASC 606).
• Support the monthly, quarterly and annual review of the financial statements for the Emerging Markets Region (23 countries over 6 managed regions) to ensure accuracy and completeness.
• Lead or participate in special improvement projects or assignments within Finance area.
• Active participant/ presenter at regional meetings to finance and non-finance audiences, including strong powerpoint preparation and presentation skills
• Direct regional process improvement initiatives, working closely together with the Regional Accounting Leaders and Global and Regional Business Process Owners to drive standardization and harmonization of processes.
• Ensuring overall control environment for the region is designed and operating effectively and supporting regional accounting teams with their internal control assessment, as needed. Liaise with the internal audit group and support on-going internal audits.
• Lead and drive ad-hoc accounting projects and liaise with other regional accounting leaders. Work together with regional accounting teams and provide guidance to ensure processes are performed in an efficient manner.
• Close interaction and collaboration with the GBS implementation team. Support and provide guidance during GBS roll-out.
• Assist with ad hoc tasks for the Assistant Controller, Emerging Markets, as needed.

Requirements

• Bachelor's Degree in relevant field or equivalent
• 8+ years of relevant work experience
• Significant audit experience
• Demonstrated leadership experience
• Fluent in English
• Experience in US GAAP and SOX
• Strong Technical Accounting Skills
• Ability to adapt to change quickly
• Ability to work with people from many different departments
• Ability to communicate well with others
• Required to travel 20% of the time

The duties of a store assistant manager

Managing inventory by monitoring the amount of stock available for sale and placing orders in advance to replenish low stock levels and avoid being out of stock.

Planning budgets.

Handling customer queries and complaints.

Recruiting, training, and supervising staff.

Preparing store displays and promotional material.

Ensuring health and safety compliance.

Managing the store’s financial performance and coordinating and directing all store activities

Job Requirements

2 years relevant experience, preferably in a Supervisory role

Team player but also able to work independently

Customer-oriented with a pleasant disposition

Able to multi-task and thrive in a fast-paced environment

Able to work on rotating shifts, weekends, and public holidays

Job Description

• Ensure timely submission of the financial year end/monthly’s accounts.
• Monitor closely the account closing activities and provide guidance to staff when necessary.
• Perform month-end analytical review and review accounting schedules.
• Support in the preparation of GST and revenue reconciliation and ensure timely submission of quarterly GST to IRAS
• Responsible for monthly/year-end income and deferred tax provision computation
• Support in the preparation of property tax and port license fee computations and ensure timely submission of the audited report and requested information to the relevant authority
• Ensure accounting transactions are recorded in accordance with Singapore Financial Reporting Standard (SFRS) and accounting principles (Matching, Prudence & etc)
• Responsible for the timely preparation and completion of the annual report and ensuring compliance with Financial Reporting Standards
• Support in the preparation of budget and forecast related to Finance, subsidiaries and Chief Executive office
• Ensure timely submission of Extensible Business Reporting Language (XBRL) financial statement for annual filing
• Furnish financial information to department of statistics and other government bodies
• Initiate process improvements for proper internal controls
• Managing intercompany reconciliation
• Coordinate and assist in annual audit and stock-take related activities
• Follow-up and work closely with internal audits recommendations
• Any other tasks as assigned

Requirements:

• Degree in Accountancy or ACCA
• Minimum 3 years of relevant working experience in accounting or reputable audit firm. Audit experience will be advantageous.
• Certified Accountant preferrable
• A self-starter, with good problem-solving skills and attention to details
• Ability to communicate with various levels of management, with demonstrated track record on collaboration
• Strong Knowledge of FRS, tax and experience working with Oracle applications

Duties and Responsibilities:

1. Act as technical expert in coordinating Singapore sales & marketing’s budget, forecast, reporting and daily communication with Japan Headquarter.

2. Responsible to obtain technical support and product specification from Japan Headquarter relating to new product orders.

3. In-charge of drafting and preparing of documentation to obtain approval from senior management in Japan Headquarter for matter in relating to Returns on Investment of new product orders.

4. Responsible to gather materials, data, information in the new investments/orders including finding, background research and justification of investments.

5. Acting as a coordinator to enhance the communication flow between Japan Headquarter and Singapore office which lead to efficiency and effectiveness of sales & marketing activity as a whole.

6. Drafting and preparing sales & marketing presentation material, proposal and contract.

7. All job functions relating to sales and marketing.

8. Manage corporate customers account (especially Japanese customers).

9. Any other ad-hoc duties assigned by the management.

Requirements:

1. Degree in any discipline with 1 to 5 years of working experience in sales & marketing of electronic components preferably in integrated circuit leadframe in the semi-conductor industry.

2. Able to read/write Japanese language in business level to liaise with Japanese speaking affiliate company and vendors (please specify the JLPT level when applying).

3. Independent, self-motivated, creative thinking with analytical skills and goal-oriented equip with communication and presentation skills.

4. Overseas travelling as and when the need arises.

Mandatory Skills

Job Role :

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experiences

• More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills

Job Description

• Manage daily operation of the Customer Service Dept to fulfill customers' requirements.
• Works on strategy and measures to promote and increase company sales.
• Solve issues to make sure the smooth and efficient delivery of goods and services to customers.
• Coordinate with internal depts to manage item stock and prices.
• Train and mentor the customer service team to handle customer orders and enquiries with high service standards.
• Monitor the team performance and work on improvement and team building.
• Communicate with customers, vendors, and related partners in daily business operations.
• Work closely with Sales Dept to increase company sales.
• Prepare and report monthly summary of Depart performance.
• To perform any other ad-hoc work duties as and when required by Management.

Job Requirement

• Diploma or Bachelor in Business Management or similar.
• At least 5 years of experience in a Customer Service Manager position.
• Ability to define and solve problems, establish facts, analyze situations, and make decisions.
• Good communication skills, interpersonal, and influencing skills.
• Able to interact with and lead employees from different levels.
• Hands-on mentality and can prioritize tasks effectively and efficiently.
• Able to work under pressure and manage multiple tasks.
• Knowledge of ERP/NAV systems is a plus.
• Work location: No. 5, Jalan Tepong.
• Working Hours:
• 7.00 am to 4.30 pm (Monday to Friday)
• 7.00 am to 11.00 am (Alternate Saturday)

Attractive Staff Benefits: Good Performance Bonus, Comprehensive Medical Benefits, Staff Purchase, and many more.

Responsibilities

· Overall manage given Named Partners to achieve the joint business growth target for Huawei solutions and ICT products including network, IT storage, Optical, Cloud and Green Energy etc.

· Conduct Joint business planning and business analysis, execute joint activities, drive and meet sales result.

· Plan, manage and support given partners enablement through product training, sales best practices sharing, partner programs, certification, joint solution productization and launch, POC etc.

· Manage partner incentive programs and partner marketing funding and operations. Work and support marketing team, solution team to drive joint partner marketing for joint business awareness and Demand Generation.

· Work and support partner's project for joint tenders/projects.

Job Requirements

· Bachelor Degree is mandatory, prefer in IT or Engineering.

· 5+years of experience in Partner management or Account Sales in ICT industry

· Public Sector Sales and Enterprise sales background is a plus.

· Good commutation skill, project management skill, presentation will be a must.

· Quick learner, hard-working, can-do attitude and believe in the value creation through partnership.

Job Responsibilities:

• Perform the full spectrum of HR activities and provide dedicated HR services and support including and not limiting to recruitment, on boarding and off boarding process, policy and procedure, compensation and benefits
• Maintain and upkeep confidential employee personal files
• Handle employees’ medical, workman injury compensation and group hospitalisation insurance and co-ordinate with company’s insurance broker on issues relating to insurance premiums, renewals, and claims
• Ensure timely submission of government and MOM-related surveys
• Ensure all HR administrative matters pertaining to employee employment, confirmation,transfer, cessations and government claims submissions etc are handled timely
• Administer all necessary grant applications
• Maintain Info-Tech Cloud HR System

Job Requirements:

• Degree in Human Resource Management
• Minimum 5 years of relevant working experience in Human Resource field in any industry
• Proficiency in the use of Microsoft Office
• Must be well versed with the Employment Act, industry trends and HR best practices
• Familiar with government legislations eg. MOM, CPF, Tax
• Analytical, pro-active and a team player
• Comprehensive HR experience, including a complete understanding of all hands-on exposure to the full mix of HR functions
• Excellent oral and written communication skills, including strong presentation skills

JOB DESCRIPTION

THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE.

The Assistant Manager/ Manager, Corporate Programmes 2, leads the team responsible for conceptualising, designing, executing, facilitating, and managing programmes and events for the entities managed by the Defence Collective Singapore (DCS), to engage various audience groups (to visit or as part of outreach efforts). The jobholder will report to Deputy Director, Corporate Programmes.

Responsibilities:

• Lead team in the development and implementation of events and programmes (includes conceptualisation, planning, coordination, monitoring, execution and facilitation) – with main focus on Corporate groups
• Manage event enquiries, requests or correspondences
• Work with Sales team to develop and deliver events and programmes for target audience
• Coordinate with internal stakeholders, partners and external vendors to ensure smooth operations for events, including procuring goods and services for event execution
• Plan the deployment of Part-timers (PTs) and External Facilitators (EFs) for programmes and events
• Monitor Key Performance Indicators (KPIs) including delivery reports, post event surveys, and analysis for the programmes and events
• Handle and respond to feedback
• Support other team members in Corporate Programmes division, as well as School Programmes teams for key events / programmes, such as events planning and facilitation
• Other dutie as assigned

Challenges:

• Needs to be able to effectively interact with colleagues within the division and other departments, such as Sales and EMP, as well as relevant external stakeholders, to ensure timely execution of programmes and events
• Needs to be able to manage resources and ensure sufficient time is buffered for implementation plans, with internal/external stakeholders’ operational considerations in mind.

Requirements:

• Candidate must possess a Diploma / Degree
• Preferably with 5 or more years’ experience in leading, organising and delivering programmes or events. First-hand experience with coordinating family days and other large scale events will be an advantage
• Strong leadership abilities to be able to motivate and manage team
• Excellent problem-solving and analytical thinking, communication, interpersonal, and facilitation skills
• Organised, able to multi-task and handle tight deadlines
• Willing to work weekends and nights when needed
• Have a strong command of both written and spoken English
• Good knowledge and application of MS Office applications, especially Word, PowerPoint and Excel
• Basic graphic design skills (Photoshop, Illustrator) optional but would be an asset

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,000 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

We are hiring aspiring / proven product manager to join us in our cause of helping customer Stay Modern, ahead of the technology curve!

Key Responsibilities:

• Minimum 4-6 years of relevant experience in managing technology products, with a focus on web-based technologies.
• Familiarity with Government ICT&SS(IM8) preferred.
• Proficiency in Waterfall, Agile, and Scrum methodologies within the full Software Development Life Cycle process.
• Strong knowledge of web-related technologies including HTML5, CSS, and Javascript.
• Product Management and Data-related certifications such as CSPO, PSPO, or CSM are advantageous.
• Experience with project implementation in GCC-AWS and understanding of Government ICT and data domain is beneficial.
• Possess strong analytical, conceptualisation, and problem-solving skills.
• Motivated by innovation to achieve business goals and customer satisfaction.
• Excellent communication and stakeholder management skills are essential.

Job Role/Level

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experiences

• More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills

As a Pre-Sales Manager, you will be an integral part of our sales organization, responsible for leading and coordinating pre-sales activities to drive revenue growth and customer satisfaction. This role requires a blend of technical expertise, leadership, and customer-facing skills to effectively support the sales team and engage with clients in the pre-sales process.

Key Responsibilities:

Pre-Sales Strategy:

· Develop and execute pre-sales strategies in alignment with overall sales objectives and company goals.

· Collaborate with sales leadership to define target markets, identify key prospects, and tailor pre-sales approaches to address specific customer needs and challenges.

Technical Expertise:

· Maintain a deep understanding of our products, services, and solutions, as well as industry trends and competitive landscape.

· Serve as a subject matter expert on technical aspects of our offerings, providing insights and recommendations to both internal teams and external clients.

Customer Engagement:

· Engage directly with prospective clients to understand their business requirements, technical challenges, and objectives.

· Conduct product demonstrations, presentations, and technical workshops to showcase the value proposition of our solutions and address customer concerns.

Solution Design and Proposal Development:

· Collaborate with sales and product teams to design customized solutions that meet customer requirements and align with their strategic objectives.

· Develop high-quality proposals, RFP responses, and technical documentation to articulate the benefits and features of our solutions and address customer needs effectively.

Relationship Management:

· Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.

· Act as a trusted advisor to clients, offering insights, recommendations, and best practices to support their decision-making process and foster long-term partnerships.

Sales Support and Enablement:

· Provide ongoing support and assistance to the sales team throughout the sales cycle, including solution scoping, pricing negotiations, and contract discussions.

· Conduct training sessions and knowledge sharing activities to enhance the sales team's understanding of technical features, competitive positioning, and market trends.

Qualifications:

· Bachelor’s degree in business, Computer Science, or related field; advanced degree or relevant certifications preferred.

· Proven experience in pre-sales or technical consulting roles within the software, technology, or IT industry.

· Strong leadership skills with the ability to motivate and inspire cross-functional teams to achieve common goals.

· Excellent communication, presentation, and interpersonal skills, with the ability to interact effectively with customers at all levels of the organization.

· Solid technical background and proficiency in understanding complex technical concepts and translating them into business value.

· Strategic thinker with a customer-centric mindset and a track record of driving results in a fast-paced, dynamic environment.

· Familiarity with eProcurement systems, UI/UX revamping of legacy systems, Cloud Computing and Software as a Service is a plus.

We are looking for an experienced technical professional to join our Products & Services delivery team. The Service Delivery Manager will be responsible for leading the team in ensuring the efficient and effective delivery of products & services to meet customer expectations, drive continuous improvement, and maintain a high level of customer satisfaction.

The Service Delivery Manager is an all-rounded technical professional who has a deep understanding of the products and current technologies. He can work well with customers and is equipped with leadership to manage the team to meet delivery timelines and support scopes.

Responsibilities:

• Develop and maintain strong relationships with key clients, acting as the primary point of contact for all service delivery-related matters.
• Understand clients' requirements, generate an implementation plan & perform the implementation within the designated targets.
• Define and implement service delivery strategies, policies, and procedures to meet client needs and organizational objectives.
• Lead, mentor, and motivate a team of professionals, providing guidance and support to ensure high performance and adherence to SLAs.
• Monitor service performance against established metrics and KPIs, identifying areas for improvement and implementing corrective actions as needed.
• Provide standby, operational support, and monitoring for post-implementation
• Collaborate with cross-functional teams to resolve escalated service issues and ensure timely resolution of client inquiries and concerns.
• Conduct regular service reviews with clients to assess satisfaction levels, gather feedback, and identify opportunities for service enhancement.
• Drive initiatives to automate and streamline service delivery processes, improving efficiency and scalability.
• Stay abreast of industry trends and best practices in IT service management, incorporating relevant innovations into service delivery practices.

Requirements:

• At least 3 years experience in a similar role, with a track record of success in IT products & services delivery management.
• Strong technical background with expertise in IT infrastructure, systems, and networking.
• Solid understanding of ITIL framework and best practices in service management.
• Excellent leadership and people management skills, with the ability to inspire and motivate team members to achieve common goals.
• Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients and internal stakeholders.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Certification in ITIL, PMP, or other relevant qualifications preferred.
• Hand-on skillset in the following area:

(1) Software and Internet Protocol

(2) Networking and WiFi technology

(3) Linux, Database, Web Servers and Web application

1.BIM Leadership:

• Provide strategic leadership in implementing BIM processes and standards across the team. The Area BIM Lead is reporting to the Area Lead and the MSO BIM Lead
• Develop and maintain BIM execution plans for projects, ensuring alignment with organizational goals and industry best practices.

2.Multi-Disciplinary Coordination:

• Able to handle Integrated Concurrent Engineering (ICE) meetings which are Internal and federated model to work collectively and in parallel to resolve identified design and construction issues instantly using BIM models and to mitigate the latency in decision making and responses.
• Using Navisworks to generate the Clash Detection Report and Bim Collab to enhance the report progress.
• To review and validate the models created by different disciplines to ensure they are clash-free, accurate, and compliant with project requirement
• Lead the coordination efforts among diverse engineering disciplines (e.g., civil, structural, mechanical, electrical) to ensure seamless integration of BIM processes.
• Conduct regular interdisciplinary coordination meetings to address complex design and construction challenges.
• Resolve clashes and conflicts in BIM models and facilitate coordination meetings using federated models and bcf issues (BIM Collab).
• Maintain records of all issued & received models/drawings, Clash Reports, etc. in accordance with the project standards and procedures

3.Quality Assurance:

• Establish and enforce BIM quality standards to ensure the accuracy and reliability of project models.
• Conduct regular reviews of BIM models to identify and resolve issues promptly.

4. Collaboration and Communication:

• Foster a culture of collaboration and open communication among all disciplines involved in the engineering JV.
• Work closely with Area Lead, Discipline Leads, BIM Lead, MSO BIM Lead, engineers, and other stakeholders to ensure the successful implementation of BIM processes.

Qualifications:

• Bachelor's or Master's degree in a relevant engineering discipline.
• Minimum 5 years of working experience with at least 3 years’ experience in an engineering or construction company having successfully completed BIM production or coordination for at least 2 projects
• Extensive experience in BIM coordination within the engineering sector on major infrastructure project
• Proficiency in BIM software tools (e.g., Revit, Navisworks, BIM Collab).
• Strong leadership and project management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of industry standards and best practices related to BIM.
• Certifications in BIM or related fields are desirable.

Our client manufactures, sells, and maintains industrial machinery and equipment. The Company offers products such as air conditioning systems, power generation systems, driving, and remote monitoring systems.

They are urgently seeking:

Office Manager

• You are responsible for the administrative activities, such as archiving documents and contracts, sending and collecting invoices, other financial administration, handling incoming/outgoing mail shipments, supporting recruitment and other HR-related activities
• You provide facility management for an up-to-date office, such ordering office supplies/equipment, identifying wishes and problems with regard to the office building, and acting as a point of contact for IT matters;
• You are the first point of contact for visitors where you provide general support, you also manage relationships with vendors and service providers;
• You will help colleagues organize in-house or off-site activities, such as parties, celebrations, lunches and conferences, as well as planning and organizing business travel (flight tickets, hotels, etc.)

Requirements

• Experience in overseeing and managing office operations (including some part of facilities & vendor management)
• Ability to review / vet through contracts / agreements, drafting policies
• Expetrience in working with corporate secretariat & legal dept.
• Possess high energy, positive attitude, team player, mulitasking

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.
• Recruiting salon staff that meets mandatory educational and licensing requirements.
• Preparing work schedules for salon staff.
• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.
• Monitoring salon supplies and equipment and ordering new stock as needed.
• Creating and distributing promotional material to attract new clients.
• Addressing and resolving client complaints regarding salon services and employee behavior.
• Processing clients’ payments and maintaining accurate financial records.
• Ensuring that the salon is clean and well-maintained at all times.

Job Description & Requirements

Job Descriptions:

• Manage and oversee the daily operations of the accounting and finance department.
• Conduct financial analysis and provide insights to support strategic decision-making.
• Ensure compliance with accounting principles, standards, and regulations.
• Manage accounts payable and receivable functions, including invoicing, collections, and payments.
• Perform reconciliations of bank statements, general ledger accounts, and other financial records.
• Coordinate and liaise with external auditors, tax consultants, and regulatory authorities.
• Undertake special projects and initiatives as directed by senior management.

Requirements:

• Bachelor's degree in Accounting, Finance, or related field.
• Understanding of accounting principles and standards.
• Proficiency in accounting software Xero is a plus
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Warehouse Manager

- Processing of daily orders ( 500-3000 orders daily)

- Forklift License required

- Experience in E-commerce preferred (shopee / lazada / tiktok)

- Able to work under stress

- Mon to Fri 9am to 5pm

- Located at Tuas South

- Warehousing experience are required

- Oversees unstuffing of containers / allocation of stocks

- Oversees restocking plans, preparing for peak / surge days

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Financial Reporting team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Position Overview

The Automatic Exchange of Information (‘AEOI’) Team is seeking a Manager who will be responsible for servicing AEOI clients in the APAC region. Reporting to the Senior Vice President (AEOI) in Singapore, the AEOI Manager will be responsible for coordinating AEOI services for 80+ clients: completion of annual regulatory deliverables, engagements for existing and new clients, supporting the business development teams in the region, and ongoing client servicing.

A varied multi-tasking role which encompasses client relationship management, investor communication, and daily internal/external stakeholder management & communication combined with all relevant and associated administration.

The Role:

· Manage communications and ongoing relationships of investment managers, investors, and other external and internal stakeholders. Manage expectations and ensure that all queries are dealt with in a timely manner. Provide excellent service to clients via direct or indirect contact.

· Maintain and improve knowledge of the Automatic Exchange of information regulatory and compliance environment as it impacts service and/or clients, including industry research and analysis as required.

· Communicate daily with remote teams and reporting lines; preparing and providing progress and status updates and escalating items as required.

· Prepare, and/or review prepared AEOI filing analysis output from back office for delivery to clients.

· Review and provide feedback on self-certifications and IRS withholding forms

· Read and interpret Financial Statements in order to determine account values.

· Research, analyze and provide recommendations for process improvements to increase operational efficiencies.

· Identify, analyze and troubleshoot classification and re-classification inconsistencies.

· Additional tasks as assigned

Basic Requirements:

· Degree qualified (preferably in a discipline relevant to Financial Services)

· 6+ years’ experience in Financial Services, with exposure to FATCA & CRS regulations an advantage

· Proven strong client relationship skills

· Proven experience managing multiple projects / deliverables; excellent organizational and multi-tasking skills

· Proven experience managing at team, at least 3+ years’ experience

· Exceptional attention to detail

· Results driven and self-motivated

· Ability to work in global teams and adapt to different communication styles

· You have good client/ business relationship management

· You have strong interpersonal & communication skills

· You are proficient in Microsoft Applications (Word, Excel, PowerPoint etc.)

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities.