This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Job Highlights

• Conducive working environment

Job Description

The Singapore Hockey Federation (SHF) is committed to Encourage, Promote, Develop, and Manage the game of Hockey in Singapore. SHF is a non-profit organization, which is registered under the Charities Act and is affiliated with the Singapore National Olympic Council, The Asian Hockey Federation, and The International Hockey Federation.

SHF is currently on the lookout for high-caliber applications for the following role:

SPORTS OPERATIONS & DEVELOPMENT EXECUTIVE

Essential Duties

To participate in the following committees, as well as to assist the General Manager in any other ad hoc tasks as assigned

Development of Hockey as a sport

• Promote the development of hockey in the community & the schools, enhancing participation, and creating a network of collaborators to increase hockey’s presence in the community.
• Help put in place suitable programs for engagement in hockey, promote access to hockey programs breaking down barriers to participation
• Monitor & assess progress

Workplan & Sports Administration

• Assist in the preparation the “MYSP” (multi-year sports plan) and annual operational plan in accordance with the requirements of SSC (Singapore Sports Council), as and when required.
• Assist in monitoring progress of the “MYSP”, to ensure that KPIs are met.
• Ensure that all operations and procedures conform to the prevailing regulations, policies and guidelines issued by the Singapore Sports Council from time to time.
• Submit quarterly reports to SSC and the SHF on progress made in the specified areas of responsibilities.
• Responsible for the timely submission of reports and quality business information to SSC.
• Manage all facilities bookings made by the organisation
• Manage all travel and accommodation bookings made on behalf of the organisation

Public Relations & Marketing

• Help to uplift SHF’s profile in the community
• Conceive & execute plans to publicize & market Hockey to schools, community organizations & potential sponsors
• Prepare publicity / communications materials & press releases, ensure that they fulfil SHF & sponsors’ needs, and are rolled out on time.
• Coordinate the production and distribution of collaterals & marketing materials for major international tournaments, and help garner sponsorship
• Maintenance and Update for SHF Social Media Platforms
• To assist general admin executive on improvement of the Website, and ensure that it is regularly updated and monitored.
• Build a network of Key Stakeholders to support SHF, and maintain a database of sponsors & stakeholders

Supporting Executive and Sub-Committees’ Work

• Providing support to sub-committees such as Executive Board, Youth Development Committee & Communications and Community Committee etc to help drive initiatives. Compliance
• Maintain and update record of register for inventories, stock take and assets.

Other Duties

• Any other duties & tasks directed by EB, commensurate with the level of the post.

This job description is not to be regarded as exclusive or exhaustive. It is an outline indication of the areas

of responsibilities & relevant activities that the incumbent would be engaged in, and may be amended from time-to-time to align with the changing needs of SHF.

Minimum Qualifications (Knowledge, Skills and/or Abilities Required)

• Possess at least a Diploma relevant to Sports Science/Management/Administration
• Good knowledge of the infrastructure of the SportSG, SNOC, and relevant NSA, together with a background in the relevant sport would be an advantage
• Able to work on weekends if necessary

Other Requirements

· Singapore Citizen

Note: Salary is negotiable

Job Description

• Position: Sales Manager
• Working Hours: Mon-Fri (9am-6pm)
• Salary (commensurate with experience): Up to $5,200 + Commission + Transport Allowance + Performance Bonus
• Duration: Permanent
• Industry: Software

Main Responsibilities:

• Develop and implement a strategic sales plan to achieve sales targets and drive revenue growth.
• Lead, motivate, and mentor a team of sales professionals, providing guidance and support.
• Identify new market opportunities and develop innovative sales strategies.
• Build and maintain strong relationships with key customers.
• Conduct market research and competitive analysis to stay updated on industry trends, customer preferences, and competitor activities.
• Provide regular sales forecasts, reports, and updates to senior management, highlighting key metrics, achievements, and challenges.
• Develop and implement sales training programs and initiatives to enhance the capabilities of the sales team and improve overall sales performance.
• Participate in networking events, conferences, and industry trade shows.
• Any other ad-hoc duties assigned.

Requirements:

• Bachelor’s degree in business, marketing, or a related field.
• At least 5 years of prior experience as a Sales Manager.
• Prior experience in infrastructure or construction sector is required.
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

The detailed job description for Accounting & Admin Assistant is as follows :

・Basic day-to-day accounting duties, including handling account receivable and payable / monthly statement / petty cash and expanse claims, and other documentation works

・Performing receptionist duties such as handling incoming calls and taking messages

・Administrative support in the office

・Other ad-hoc administrative duties

The candidate is required to have following skills and experience.

・At least 1 year of working experience managing company’s day-to-day accounting.

・Proficiency in Microsoft Outlook, Excel and Word.

・Able to plan own tasks and work independently.

・Good interpersonal skills & friendly disposition.

・Detailed-oriented & meticulous, able to multi-task.

Transportation Expense / SGD 3.5 lunch allowance per business day

Location: West coast

Work schedule: 5 days for a week (Monday to Friday, 8am - 5pm) *Work schedule can be discussed flexibly.

Title: Executive Director – Asia Pacific

Division: Data, Research and Technology

Department: CASE AP Region

Reports to: Vice President, Data, Research and Technology

Status: Full-time, Exempt

Level: Senior Director

Position Purpose

The remit of the Executive Director – Asia Pacific is to serve and to grow the institutional membership of CASE in the Asia-Pacific region and to engage with institutional, advancement and CASE volunteer leaders. The Executive Director will work with CASE Vice Presidents to develop budget goals and ensure income generation growth in the region. The Executive Director will provide effective leadership and management of the Singapore- and Australia- based team – in partnership with divisional matrix managers, to support the effective delivery of CASE’s strategic plan goals. The Executive Director provides vital insight and context on the Asia-Pacific region for the successful delivery of CASE’s strategic plan in support of our members in the region.

Essential function

The core functions of this position include, but are not limited to the following:

Grounded in a review of the value that CASE has provided for decades and an analysis of what advancement professionals in education need now and will need in the future, CASE underwent a recalibration process that led to our new strategic plan, Championing Advancement: CASE 2022–2027. This plan centres on the steps necessary to achieve our strategic intent: defining the competencies and standards for the profession of advancement and leading and championing their dissemination and application across the world’s educational institutions.

CASE is committed to being a ‘member-centred’ organisation and to empowering its members to engage in a rich and fulfilling member experience, characterised by in-sector thought leadership, institutional capacity building and benchmarking, diversity, equity and inclusion acumen, the highest professional global standards and programmes, and a commitment to the continuous professional development of (and support for) advancement professionals throughout their career journeys across the globe.

The Executive Director – Asia Pacific role is critical to achieving our strategic intent and to ensuring that CASE is effectively serving our members in the region.

CORE RESPONSIBILITIES

As the senior-most CASE leader permanently located in the Asia-Pacific region, the Executive Director for Asia Pacific will work closely with the CASE executive leadership team (ELT) to lead the delivery of the CASE Strategic Plan goals in the Asia Pacific, and be responsible for:

· Building and deepening relationships with educational advancement leaders to maximise the value of CASE membership, the utilisation of CASE resources, and to increase revenue from key member institutions through their purchase of additional CASE products and services.

· Working with the VP for Membership Marketing & Communications to build relationships with existing and potential member institutions to strengthen membership retention an achieve membership growth consistent with strategic plan and revenue goals.

· Working with the VP for Membership Marketing & Communications and the VP for Strategic Partnerships on public representation and stakeholder relations. The Executive Director should be viewed as the primary ‘voice’ of CASE in the region, serving on several national forums, including government advisory bodies; the media; and public platforms.

· Working in collaboration with the President and CEO, engage with Asia-Pacific Institutional Leaders across the schools and university sector to raise the profile of CASE.

· Working with the VP for Research, Data and Technology to promote the adoption of the CASE Global Reporting Standards and participation in data collection activities. Also, coordinating to ensure technologies used to support regional operations are aligned across CASE.

· Working with the VP of Volunteer Engagement & Leadership to coordinate Asia-Pacific volunteer governance. Provide guidance and support to the CASE Asia-Pacific Regional Council.

· Working with the VP of Strategic Partnerships to identify and lead on key strategic relationships with peer associations in the Asia-Pacific Region.

· Working with the VP of Education to ensure that CASE Asia-Pacific programmes are a successful part of global CASE programming and consistent with the CASE Career Journey Framework and Competency Model.

· Working with the Chief Financial Officer and VPs in all areas to develop appropriate budgets for the activities in the region, to monitor progress towards goals.

· Working with the VP of Development, Culture and Talent, to ensure that regional office operations support effective HR management and staff retention and growth for the Singapore - and Australia-based staff and ensure that CASE values are upheld in deepening CASE’s commitment to Equity, Diversity and Inclusion in the region, with internal and external focus.

A successful Executive Director will have the confidence of CASE’s Executive Leadership Team, and the CASE team in Singapore/Australia. They will establish credibility with the CASE members and volunteer leaders across Asia-Pacific and other key stakeholder groups.

Liaison Responsibilities

· Work in concert with and diplomatically with all divisions and regions.

· Work as a member of the global CASE Senior Leadership Team, and in particular with the Vice Presidents and Chief of Staff across their strategic portfolios, and the fellow Executive Directors in the CASE regions, to ensure the best sharing of ideas, expertise, and knowledge.

· Incorporate tasks and projects as directed by the objectives in the CASE strategic plan.

Professional Reputation Responsibilities

· In keeping with the CASE values statement, ensure that CASE is well represented by exercising a high degree of professionalism, integrity, and ethics, in all activities, services and products.

Fiscal Responsibilities

· Consult CASE VPs in the development of CASE budgetary goals to support activities in the Asia Pacific region, monitor budgets against those goals, and ensure that CASE resources are utilised effectively and responsibly in the region.

Job Complexity and Knowledge

· This position receives broad direction and is expected to work with a high level of discretion, confidentiality, and diplomacy. This position interacts with CASE staff from across the world in the context of a matrix structure and comes into contact with senior volunteers, members, and other high level external key stakeholders. This position will be responsible for his/her own time management and planning tasks to ensure the key responsibilities are met.

Problem Solving and Judgment

· High-level judgment and problem-solving skills are required, as the Executive Director is frequently faced with situations which require immediate action in response to issues and requests. The breadth and depth of understanding of an issue and the key internal/external persons handling the issue, and the way in which the issue is handled, all affect the outcome of the situation.

· Working within a matrix structure is complex and core to the global organisation.

· It is critical that the Executive Director values the power of CASE as the leading association worldwide for educational advancement and understands the unique role our community and staff in Asia Pacific plays in advancing education in the region. The association-wide Strategic Plan presents a powerful opportunity for CASE to drive conversations about the importance of advancement in education. The Executive Director for Asia Pacific will be critical to ensuring association-wide collaboration with responsibilities for staying abreast of key regional issues and sharing information across CASE subject matter and discipline experts.

Professional and Organisational Knowledge

· The position requires that the Executive Director develops a deep understanding of CASE, its policies and procedures and an understanding of the culture and regional and divisional interdependencies.

· This position requires a deep understanding and respect for CASE’s systems and workflow and global consultative culture.

Management/Supervisory Responsibilities

· Within the CASE matrix structure, provide regional supervision for staff in the Asia-Pacific region. Work with VPs in appropriate areas to coordinate the management, hiring, and training regional staff working within various CASE divisions.

· Support the Executive Leadership Team in setting annual goals and objectives.

· Mentor, guide and evaluate the way the individuals perform their work; encourage continual professional development.

· Create and maintain a collegial, inclusive work environment that enables staff to make a positive contribution and encourages mutual respect and trust.

· Ensure that information is communicated up, down, and across the association so staff can fulfill their responsibilities and make sound decisions.

· Ensure that plans and programmes are in place that advance CASE’s goals for inclusiveness.

· Demonstrate by example and communicate ways in which each CASE employee can enhance his or her awareness of the importance of inclusiveness to the organisation.

•Performs other duties and responsibilities as assigned by the manager.

Education and Experience:

• College or university degree required.

• Significant senior management expertise, with a minimum of seven years progressively responsible experience, gained in an educational/membership/ training organisation or not for profit/association environment.

• Experience and knowledge working in the Asia-Pacific region.

• Experience preferred in one or more areas within institutional advancement (alumni relations, communications, marketing, fundraising, or advancement services).

• Experience of managing volunteer boards, affinity groups or stakeholders.

• Experience managing and motivating staff as well as working with colleagues across an organisation to develop plans, achieve goals, and deliver results.

• Experience developing and implementing member or customer engagement strategies and confident in building relationships at a leadership level and with influential stakeholders.

• Experience working across a complex, matrixed association, or institution preferred.

Skills, Abilities, and Attitudes:

• A demonstrated interest in advancing education in the not-for-profit sector.

• A strong commitment to contributing to a culture that celebrates diversity and inclusion.

• An understanding of, and interest in, engaging with a broad range of cultures and countries.

• A recognition of the value of CASE’s global reach and how this could serve region.

• A demonstrable interest in and appreciation of the activities, purpose, and ethos of CASE.

• A strong communicator with rapport who is approachable and a good listener.

• A strong service orientation.

• Self-awareness and the ability to give and take feedback.

• The ability to influence a wide range of people both through negotiation, gravitas and leading by example, with a high level of professionalism and diplomacy.

• A strategic mindset and ability to make an effective contribution to the activities of the association.

• A creative thinker who is excited by learning and finding innovative approaches to work.

• Strong business acumen with the ability to perform at both the strategic and tactical level.

• A self-starting approach and ability to take initiative.

• Empathetic team member.

• Ability to work collaboratively with colleagues in different geographies and from different cultural backgrounds.

Apply by Sun, 21 January 2024: https://candidates.perrettlaver.com/vacancies/3976/executive_director_asia_pacific/

For informal inquiries please contact Eljoh Balajadia at [email protected] or +44 203 928 7375.

Roles and Responsibilities:-

• Assist and support team members in the Business Development team.
• Understand company’s product and solutions and be able to assist in preparation of sales proposals.
• Able to communicate effectively with customers if necessary.
• Will be required to help in documentation tasks for the Business Development team such as CRM data entry, quotation preparation and reports generation.
• Will have the opportunity to work on Admin or Marketing-related tasks.
• Able to conduct market research and provide feedback to the Development team.
• The individual must possess and employ the highest ethical and business standards and always conduct himself/herself with the greatest degree of professional integrity.
• Assist in cold calls, email and reaching out to potential customers.
• Further progression will be to assist with cold call with an attainment of KPI which will be agreed upon, when sufficient understanding of our product has been achieved.
• There will be remuneration with each conversion by team members to a successful demo, as well as conversion to a successful closure.

Requirement:-

• Good organisational skills with ability to carry out analytical and coordination work
• Good working attitude & self-driven
• Able to work in a fast – paced environment
• Good communication skills (written & verbal) and able to interact with people at all levels
• Proficient Microsoft Office applications
• Able to work independently in a fast pace environment.
• 5 day work week

Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity.

Maintaining consistent quality control, standardizing procedures and policies, and establishing expectations of customer service.

Interact with customers to provide and process information in response to enquiries, concerns and requests about quotation and operational matters in a timely and accurate manner and providing excellent customer services.

Job Responsibilities:

· Handle enquiries, prepare quotations, process shipment and transport requests.

· Manage incoming calls

· Coordinate with customers for their local, import and export shipments

· Understand import and export process

· To complete all required documentations on time.

· To provide customers with proof of deliveries on time

· To submit all documents for billing on time

· Provide assistance with sales and marketing activities as required

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.

· Follow communication procedures, guidelines and policies

· To liaise with customers/drivers with regards to any delivery issues

· Tallying/monitoring of deliveries’ invoices

· Check and following up of returns

· To report incidents and hazards as per the relevant working instructions.

· Ensure accurate data entry in reports

· Any other ad hoc task assigned

Job Requirements:

· GCE “O” level certification or ITE certificate or Diploma holder

· At least 2 years of working experience in the related field is required for this position. Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset

· Possess effective organizational and follow-up skills, paying attention to detail

· Good working attitude with positive customer mindset

· Able to work under pressure in a fast-paced environment

· Good to have at least basic experience in sea/ air shipment procedures

· Team player, independent with good communications skills.

· Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Roles & Responsibilities

Primary Information & Benefits:

· Basic Salary: Starting from $2300 + Allowances for Support duties

· Transportation and Mobile Phone Reimbursement

· Working Hours: Monday – Friday (10am – 6.30pm)

· Location: Tai Seng

· Training will be provided

· Good Career Progression

Responsibilities:

Project Implementation:

1.Arrange meetings to understanding potential clients’ business solution requirements

2.Arrange with clients’ to do a site survey to familiarise with outlet layout

3.Prepare client’s system backend and hardware

4.Onsite installation of hardware

5.Provide training for users on operating the system

6.Provide cover support for clients when their system go live

7.Arrange project reviews with clients after system implemented

Technical Support:

1.Provide timely support and resolutions for clients’ enquiries and system issues within SLA

2.Replacement of hardware may be required for faulty hardware

3.Support phone duty of one week per month with company allowance will be given

4.Testing of new system features or fixes will be required

5.Other ad-hoc tasks

· Evaluate customers’ future needs and recommend best practices

· Once familiar with company’s solution, applicant will be given the opportunity to take on Project Management role and/or Pre-Sales role

Requirements:

-Diploma in IT in above is preferred but not a must

-Knowledge and experience in working with POS is an added advantage

-Responsible individual who is diplomatic and possess high level of initiative, strong interpersonal and communication skills to work in a past-paced environment

-Ability to handle pressure and ambiguity

-Meticulous and willingness to learn

-Fluent in both written and spoken English

-Knowledge in a second language preferably in Mandarin or Tamil is an advantage

-Fresh grads are welcomed to apply

Roles & Responsibilities

- Handling invoice billings and data-entry

- Generating invoices

- Filling of invoice

- Preparing of quotations

- Dealing with employee's salary, contract, etc

Job Description

- Team player and able to work independently

- Min 1 year of related experience in Billings.

- Fast pace environment

- Knowledge use of Microsoft suite of software (e.g. Word, Excel, Outlook)

- Good attitude and responsible at work

Please whatsapp 98531850 your resume if you are interested.

Diploma or degree in building/structural/ /civil engineering or related field.

Good knowledge of aluminium windows, curtainwall, skylight or architectural metal works.

Have good grasp of BIM and autodesk softwares.

Actual site experience is this aluminium/glass field is necessary.

Ability to work independently.

Ninemer Communications is a local communication consultancy firm established in 2010. The agency has a strong roster of B2C and B2B clients spanning industries such as FMCG, government, MICE, travel and more. Our agency is looking for dedicated and dynamic individuals to add to our team.

WHAT YOU WILL BE DOING

1. Assist our account teams in ongoing PR, social media and digital projects.
2. Research for media materials, social media outreach or new business proposals.
3. Monitor, collate and analyse media coverage.
4. Manage monthly reports to derive insights.
5. Other administrative duties.

QUALIFICATIONS AND BACKGROUND REQUIRED

A diploma in any subject is acceptable, although English, journalism, media studies or mass communications are preferred. In-house or Agency experience in corporate communications or public relations will be advantageous.

A SUITABLE CANDIDATE SHOULD ALSO HAVE THESE TRAITS

• Strong communication and interpersonal skills.
• Multitasking is a norm and able to work well under stress.
• Able to work independently and in a team.
• Meticulous and a real eye for detail.
• Knack for learning fast and hunger for knowledge.
• Responsible and diligent.
• Excellent time management and organisational skills to ensure deadlines are met.

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and date of availability to us.

Please write in to [email protected]

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

- You get to work in the Headquarters overseeing 25 hotels in Singapore

- Attractive bonus

RESPONSIBILITIES:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications
• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required
• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks
• Hardware and software inventory upkeep to ensure inventory accuracy
• Performing and monitoring daily data backup
• Liaising with external parties on IT issues and purchases
• Provide 24/7 offsite support on a rotational basis
• Any other duties as assigned

REQUIREMENTS:

• Min 1 year of experience in related field
• Min. Diploma in Computer Studies/Science or related field of study
• Possess sound knowledge and experience in networking infrastructures and web architectures

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Primary Roles/Responsibilities

Events Management and General Administrative Support

Events Management
a) Assist in the logistic planning of upcoming events (workshops, seminars, dialogues)
b) Assist with sourcing vendors/getting quotes for the venue, catering and hotels.
c) Work with the lead of the event to manage the budget of the event.
d) Prepare all materials/signages/name tents needed for the event.
e) Put up signages and ensure venues are booked in advance.
f) Coordinate transport for transfer of participants to event venue.
g) Handle problems that may arise to ensure event goes on smoothly.

General Administrative Support
a) Organize interviews
b) Tracking of staff leave for IES Leadership’s overview of leave approval
c) Provide hospitality to funders/visitors to the institute
d) Support in IES development plans as advised by IES Leadership
e) Assist with the institute’s events on logistics/hospitality
f) Assist to follow up on needed actions from members of working committees
g) Distribution of postal mails/incoming books to staff
h) Any other ad-hoc duties as assigned by IES Leadership

Secondary Roles/Responsibilities
Secretarial support to the Director’s Office (Director & Leadership Team)
a) Provide the full spectrum of secretarial support to the Director’s Office
b) Scheduling of appointments/internal and external meetings
c) Making flight arrangements for the Director/IES Leadership Team
d) Preparation of Director’s/IES Leadership’s meeting materials
e) Coordination of Director’s/IES Leadership’s team’s research admin portfolio
f) Drafting of email correspondences as instructed by Director/IES Leadership
g) Submission of Director’s and IES Leadership’s Team’s travel and hospitality claims
h) Allocation of Director’s and IES Leadership’s Team’s corporate card expenses in CONCUR
i) Acting as the key liaison person for appointments for the Director’s Office
j) Gatekeeper to Director’s Office administration

Qualifications

• Bachelor's degree with at least 3 years of relevant experience in administrative work and events
• Independent worker who is well-organized, able to multi-task and work under tight deadlines
• Dynamic and resourceful person with good organizational skills, time management and interpersonal skills
• Excellent command of spoken and written English
• Proficient in Microsoft Office Applications, particularly MS Word, PowerPoint, and Excel
• Adaptable and proactive problem-solver
• Prior experience in working with Senior management will be advantageous.
• Prior experience in events management is desirable.

More Information

Location: Bukit Timah Campus

Organization: Lee Kuan Yew School of Public Policy

Department : Institute for Environment and Sustainability

Employee Referral Eligible:

Job requisition ID : 23077

ÜberGard Pte Ltd began its operations in 2009 to provide a one stop centre for research and development of Smart Security Control System and web enabled building facilities system. Leveraging on our experience and commitment, we have successfully developed the innovative product - Intelligent Key Lock Application System (iKLAS) and have won several numbers of contracts in the area of security systems.

Job Responsibilities

• Organise the scheduling of maintenance service jobs and preventive maintenance works at customers’ sites
• Provide customer service support to inform customers the details of scheduled maintenance works at their premises and apply for clearance where necessary
• Manage the issuance of and follow through to ensure information from service reports are properly recorded and filed
• Assist with the processing of purchase orders received from customers
• Assist with goods receipt and goods stock out / delivery orders
• Follow up with generation of invoices for ad-hoc service jobs and parts used to send out to customers
• Answering of phone calls and transferring calls to relevant parties
• Manage stock inventory for replacement parts held by maintenance support team
• Other ad-hoc jobs as required

Requirements

• Minimum Diploma in Business Studies or equivalent
• Minimum 2 years’ relevant working experience
• Proficient in English and Chinese
• Good customer service skills
• PC proficient and well-versed in MS Office applications
• Preferably possess knowledge of Globe3 software
• Responsible, meticulous and able to work with tight deadlines
• Able to work independently with little supervision and be a team player

Please bring along testimonials and certificates.

Job Description:

• Design and develop print and digital marketing materials ranging from brochures, ads, infographics, postcards, banners, gifts, email campaigns, display banners, and web assets and other graphics.

• Design, manage and execute creative ideas including mock ups for digital marketing campaigns based on the specific requirements/briefs and good customer experience principles.

• Create digital design work for websites and social media platforms.

• Establish the look and feel of the brand/campaigns in order to develop leads and stimulate sales. Design logo, icons, colour palettes, typography, and stationary design and create the brand guidelines.

• Utilize marketing assets to develop new, unique ideas and adapt key design elements across many different digital touchpoints while maintaining high standards and overall consistency within established guidelines

• Adapt existing key art to various digital marketing formats for Facebook, Google, eDMs and more.

• Develop mock-ups into functional web pages. Work with cross-functional teams to bring graphic and web design ideas from scratch to life, while adhering to style standards on fonts, colours and images. Illustrate design ideas by using mock-ups, process flows and sitemaps.

• Design and develop streamlined web page templates intended for reuse.

• Use strong UX/UI principles when designing for mobile and web-based marketing assets to create converting e-commerce website

• Coordinate and execute promotional materials that will be published onto the website and print collaterals.

• Create new converting and interactive designs/layout for A/B testing in order to support the marketing team in optimizing their content and inbound marketing strategies.

Requirements:

· Knowledge in graphic design, marketing field

· Professional design experience

· Portfolio of strong creative work

· Experience with Adobe Creative Cloud (Dreamweaver, Photoshop, InDesign, Illustrator)

· Experience with HTML, JavaScript, and CSS would be an advantage

· Social media and digital marketing experience will be a plus

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

This role is to provide essential support in scaling up models, optimizing processes, and facilitating technology transfer, with a specific focus on utilizing chemical and biological methods for effective decarbonisation.

Duties and Responsibilities

You will be instrumental in advancing the decarbonization initiatives from laboratory experimentation to pilot-scale operation. Your responsibilities will include:

• Designing and conducting experiments at the laboratory scale to refine various processes, materials, and products, aiming for optimal efficiency.
• Executing experiments for scaling up processes from laboratory-scale to actual operational scale.
• Identifying and addressing challenges associated with scaling up, ensuring a seamless transition and process integrity.
• Collecting and analysing data, preparing comprehensive reports, and delivering presentations that summarise research findings.
• Collaborating with team members to ensure the successful implementation of research projects within designated timelines and budgets.
• Maintaining accurate records of experimental protocols, data, and observations to ensure reproducibility and traceability of results.

Qualifications

• An undergraduate or graduate degree in Aquaculture, Chemistry, Biology, Material Engineering, Chemical Engineering, or a related scientific field.
• Proven expertise in designing and conducting experiments and utilising analytical techniques and equipment.
• Strong communication skills, both written and verbal, with the ability to present technical information clearly and effectively.
• A collaborative mindset and the ability to work effectively within a team.
• Strong organisational skills and the ability to manage multiple tasks simultaneously.
• An understanding of laboratory safety protocols and regulations.

More Information

Job Type: Contract (1-year)

Location: Kent Ridge Campus

Organization: NUS Enterprise

Department : Technology Transfer and Innovation

Job requisition ID : 23051

On behalf of the hiring company which is an OEM (Original Equipment Maker), we are looking for a suitable candidate to join them as an Operations Business Executive.,

Responsibilities:

• Extract daily equipment breakdown records from the system and provide the data to respective parties for follow-up.
• Prepares and sends monthly equipment breakdown records to customers & internal parties.
• Maintain the record of tools, assets & other records.
• Daily operations support to all parties in the division.
• Communications with internal & external customers.
• Prepare ISO, EMS, etc, documentation/test for division.
• Leads a team to assist engineers & section heads in preparing and submitting quotation input & purchase requests. Liaise suppliers/subcons for price inquiry on supply/works.
• Liaising with the contracts department to update and maintain price records for all clients
• Liaising with the Purchasing department for purchasing and standardization of vendor SOR price
• Any other ad-hoc matters/issues assigned by Department Head/Manager

Requirement:

• Fresh diploma/degree graduates are welcome
• Good command of written & spoken English
• Experience with ERP would be advantageous
• Good knowledge of Excel & other MS Office applications would be advantageous.
• Confident and possess leadership qualities

Location: East (short walking distance to MT station)

5 days work week

EA License : 22C0971 | EA Registration : R21101298

Job Description & Requirements

Roles and Responsibilities

- Provide administrative support in the management and operation of tours, regular programming and museum related events

- Liaise with clients to understand enquiries and requirements

- Respond and liaise with clients independently via email

- Co-ordinate with attractions and external vendors in planning of tour itineraries

- Work closely with senior management to improve the tour management processes and SOPs

- Regular statistical analysis: collect, analyse and summarise market/visitorship data and trends

- Undertake other essential administrative duties, providing assistance to other internal departments, e.g. training support, staff welfare, and other necessary essential work

Requirements

- Possess at least GCE 'A' Levels / Diploma in Tourism or related field

- Work experience in a similar field will be an advantage

- Good working knowledge of MS Word, Excel, PowerPoint and Zoom

- Good communication skills (spoken & written), a team player and willing to learn

- Responsible and able to work independently with minimum supervision

- Singaporeans & Singapore PR to apply

Nature of Work

• 5-day work week
• Must be willing to work weekends / public holidays if necessary
• Able to commit to a minimum period of 2 years

Job Highlights

• We provide opportunities for career advancement within the firm
• We advocate a safe working environment for all our employees

We are looking for a highly driven Corporate Sales Executive to join our team!

Seager Inc is the owner and operator of 3 retail and e-commerce concepts, The Planet Traveller, The Wallet Shop & Boarding Gate.

We are the distributor for over 50 international brands in Singapore and SE Asia. We distribute brands such as Bellroy, Jansport, Osprey, Thule, Pacsafe, Nalgene, Klean Kanteen, Hellolulu and many more!

We manage multiple e-commerce platforms across our own websites, Lazmall on Lazada, Zalora, Shopee & Amazon.

Job Description

• Responsible for the sales of our gift items, accessories, collectibles, designer gadgets to organizations and business partners.

• Develop new business with corporate clients and clientele base.

• Meeting of sales target and boosting sales.

• Target market by developing, implementing and executing sales action plans and strategies.

• Using information technology to record sales figures, for data analysis & forward planning.

• Handling clients’ enquiries and provide after-sales services.

• Analyzing sales figures & forecasting future sales.

• Evaluating & interpreting trends to facilitate growth.

• Maintaining awareness of market trends in the industry and understanding forthcoming client initiatives.

Requirements

• Minimum qualification GCE O Level.

• Minimum 2-years’ experience in servicing key-accounts in HORECA industry would be an added advantage.

• Computer literacy in Microsoft Office and Outlook.

• Demonstrated successful experience in making presentations and negotiating contracts with clients.

• Excellent oral and written communication skills.

• Good analytical, organizational and personal skills.

• Meticulous and excellent eye for details.

• Customer service oriented.

• Adaptable and flexible.

• Pleasant personality and ability to work in teams.

• Affinity with the products.

Job Description:

Provides support to the accounting team and assists in maintaining accurate financial records, processing transactions, and ensuring compliance with financial policies and procedures.

Key Responsible:

Account Receivables: Process and record invoices and receipts, attend to customers’ queries and emails. Monitor and follow up on outstanding payments.

Account Payables: Monitoring invoices credit term and ensure the payments to be ready on time. Attend to queries from vendors and respective ordering teams.

Financial Data Entry: Enter financial data into accounting software or spreadsheets, ensuring accuracy and completeness. Maintain organized and up-to-date financial records and files for easy retrieval and reference.

Financial Reporting: Assist in the preparation on financial reports, statements and schedules. Compile data and assist in generating regular and ad-hoc reports as required by the management. Provide support in compliance with all statutory requirement and other reporting e.g. GST reporting, month-end closing, year-end closing, corporate tax filing etc.

Documentation and Filing: Maintain organized and systematic filing systems for financial documents. Retrieve and provide requested documentation for audits or inquiries.

Ad hoc duties assigned by supervisor.

Qualifications and Skills:

High school diploma or equivalent qualification.

Associate's or bachelor's degree in Accounting or Finance is a plus.

Prior experience in an accounting or finance support role is preferred.

Basic understanding of accounting principles and financial processes.

Proficiency in using accounting software and tools (e.g., QuickBooks, Excel).

Attention to detail and accuracy in data entry and record keeping.

Strong organizational and time management skills.

Ability to work collaboratively in a team environment.

Basic knowledge of relevant laws and regulations (e.g., taxation, financial reporting).

Familiarity with general office equipment and computer applications.

Please submit the application if you're interested. Calls and emails wouldn't be considered.

Description

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily delivery fleet operations and drivers
• Assist with day-day logistics and warehousing activities
• Plan and allocate of manpower for daily deliveries
• Evaluating and reporting on delivery metrics and performance
• Develop strategies for efficient delivery workflow
• Coordination and communication with delivery drivers
• Planning and routing of daily delivery routes
• Maintenance of driver data including leaves, working hours, and vehicle operability
• Daily and monthly reporting of delivery performance and KPIs
• Inventory management and replenishment of equipment and tools for daily deliveries
• Vehicle matters including insurance/servicing/repairs and replacement of parts
• Ad-hoc duties including onsite set up, providing of training to new drivers, interviewing of candidates and office maintenance and cleanliness

Requirements

• Experience in supervising of delivery fleet and drivers
• Operational experience and management
• At least 1 year of experience in ceiling fan operations is required
• Experience with Microsoft Office (Excel, Word, Powerpoint) and tech savvy
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team-oriented environment
• Ability to multitask and manage daily operations

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Requirements

· At least a Diploma in Accountancy or other relevant professional qualifications (e.g. Advance LCCI)

· Minimum 2 years of experience in managing accounts receivable and payable

· Meticulous and organised team player with the ability to multi-task

· Independent, outgoing and pleasant personality with good customer service skills

· Excellent communication, interpersonal and writing skills

· Positive thinking and willing to learn

· Only Singaporeans & PR need apply

​​ Job Description

· Answer phone calls (Is a Must)

· Maintaining proper filing of documents

· Handle Full Sets of Accounts (AP, AR & GL)

· Prepare relevant accounting paperwork, bank reconciliation statements and monthly accounts in a timely manner

· Manage Customer accounts and balances

· Correspond & communicate with vendor or customer whenever necessary

· Handle petty cash and cheque payments

· Record daily transactions.

· Reconcile bank accounts by gathering and balancing information

· Prepare attendance and calculate payroll monthly

· Calculation and Submission of CPF and Agency (CDAD, MBMF, SINDA, ECF)

· Preparation of Personal Income Tax Submission (IR8A)

· Submission of Estimate Chargeable Income (ECI)

· Bank, Debtor and Creditor reconciliations and reporting of receivable from customer balance and payable to supplier balance.

· General Ledger Control

· Cash Management and Cash Book Control

· Preparing of Cash & Accrual Trial Balance

· Monthly report preparation

· Financial statements preparation

· Submission of GST to IRAS and GST matters

· Prepare Financial Reports with Singapore Financial Reporting Standard

· Prepare Financial Year End Process and Annual audit process

· Required to be out of office for banking purpose

· Other ad-hoc duties as assigned by the management

Job Responsibilities:

• Work closely with the Manager and other team members to ensure that projects are delivered on time and within budget.
• Attend client meetings and ensure that project timelines are on track (e.g., setting agendas, taking notes, following up on action items)
• Identify potential project risks and collaborate with other team members in developing contingency plans to mitigate them
• Collaborate with the development team to ensure that project requirements are being met and that any issues are addressed in a timely manner
• Communicate project status updates to clients and team members
• Being proactive in ensuring client requests are attended to
• Establish and offer competitive prices to customers.
• Negotiate purchase pricing with suppliers for competitive advantage.

Job Requirements:

• Must possess a Diploma or Bachelor’s Degree, preferably in Chemical engineering / Chemistry / Material Science
• At least 1 year of working experience in relevant fields
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Oriented Management