Job Summary:

The service talent's main function is to promote the restaurant and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and courteous service.

Job Responsibilities:

• Provide high-quality customer service to guests
• Serving customers of food and beverage
• Ensure sufficient stocks for daily operations
• Report for duty on time and neatly groomed
• Perform opening and closing duties
• Ensure that workstations are set up before the shift commences
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas

Job Requirements:

• Min. 2 years of service experience is preferred
• Good work ethic and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

Roles and Responsibilities
Finance:

• Handle day-to-day operational transactions, including data entry and bookkeeping into the accounting system, and complete the posting process for accounts payable and receivable
• Handle the petty cash payment and prepare the monthly petty cash report
• Prepare and update debtor and vendor aging reports monthly
• Process staff personal claims and operational costs, check and classify expense items for payment preparation, and enter transactions into the accounting system.
• Verify invoices and reconcile with supplier’s Statement of Accounts
• Prepare monthly bank reconciliation
• Assist in the preparation of monthly adjusting entries, including depreciation, prepayments
• Assist in month-end and year-end closing activities
• Maintain filling, scanning & documents tracking
• Other ad hoc assigned by superior and management from time to time

Administrative:

• Process customer orders
• Handle customer complaints & liaise with warehouse to ensure smooth packing of goods
• To handle variety of administrative tasks relevant to office decorations and maintenance
• To perform procurements of general office supplies including maintenance of office equipment’s etc
• Coordinate, facilitate and provide support for company events and welfare
• Assist in answering miscellaneous phone calls and walk in guest
• Manage the pantry and other office supplies

Job Requirements

• Tech savvy
• Minimum 2 years’ experience in Finance & Admin
• Bachelor’s degree or Diploma in Finance, Accounting, Business Administration or a related field
• Meticulous with a good level of accuracy and attention to detail
• Able to work independently under stress within the deadlines in a fast-paced environment and to be able to multi task
• Excellent communication and people skills
• Attitude in problem-solving
• Willingness to be open in learning and adapting
• A hands-on person who is positive, proactive and driven
• Able to start work immediately or within short notice

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Rewards

• Participate in the annual performance and rewards cycle including performance appraisals, salary increases, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review) as assigned by the Manager
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide insightful reporting in addressing current challenges and facilitating people decisions

Systems

• Drive the strategic review and implementation of HR systems through collaboration with internal and external stakeholders
• Review and streamline existing HR work processes and manage end-to-end cycle of system changes/enhancements to maximise data accuracy and work efficiency
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes, testing and troubleshooting of technical problems/deficiencies) and provide education to end-users including developing and maintaining training materials for the HR systems
• Perform regular data audits and validation in supporting data integrity and security.

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment
• Good business and people acumen with the ability to frame HR initiatives and expertise in a business context

Responsibilities:

Rewards

• Participate in the annual performance and rewards cycle including performance appraisals, salary increases, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review) as assigned by the Manager
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide insightful reporting in addressing current challenges and facilitating people decisions

Systems

• Drive the strategic review and implementation of HR systems through collaboration with internal and external stakeholders
• Review and streamline existing HR work processes and manage end-to-end cycle of system changes/enhancements to maximise data accuracy and work efficiency
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes, testing and troubleshooting of technical problems/deficiencies) and provide education to end-users including developing and maintaining training materials for the HR systems
• Perform regular data audits and validation in supporting data integrity and security.

Qualifications

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment
• Good business and people acumen with the ability to frame HR initiatives and expertise in a business context

Nearest MRT: Outram Park
Contract Duration: 8 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $17 per hour

Responsibilities:

· Conduct market research using methods such as interviews, questionnaires, focus groups and market analysis surveys

· Compile, analyse and report market research findings and present actionable and relevant recommendations.

· Support the collaboration with internal divisions and external partners to scope, develop and/or align project objectives and requirements in a dynamic and agile working environment.

· Support other project management related duties, as assigned.

Requirements:

· Bachelor’s Degree in Psychology / Sociology / Life Sciences / Chemistry / Physics / Mathematics / Economics or other relevant discipline.

· Experience in data visualisation tools (e.g. Tableau, Power BI)

· Experience in Market Research, preferably in the health sector

· Entry Level applicants are welcomed to apply.

· Immediate Starters are preferred (Not serving notice).

· Only Singaporeans

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Act as a coordinator between the hotel and the FEHD.
• Lead the FSMS team, arrange the monthly meeting and chair the meeting.
• Plan and implement the FSMS program.
• Train employee in the food safety policies.
• Conduct monthly internal hygiene inspection and report writing.
• Assist in corrective actions.
• Investigate food safety incidents and submit reports to the F&B Manager, Executive Chef, Resident Manager and/or General Manager of an individual hotel.
• Ensure employees’ personal hygiene are maintained tip-top at all times.
• Record keeping. Ensure all the temperature records are filled out correctly.
• Arrange food samples for laboratory tests.
• Accompany the auditor in the external audit.
• Recruit, induct and train Food Safety Officers.
• Ensure cleanliness and appearance of all Offices, Kitchens and related areas.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

REVENUE MANAGEMENT STRAGEGY SUPPORT

• Support the Hotel Management and Director of Revenue Management to define the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods

REVENUE MANAGEMENT PERFOMANCE

• Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel GM.

REVENUE FORCASTING

• Ensure an accurate and dynamic forecast for the future dates(by room and revenue by segment and day) based on the RM referenced systems recommendations and a daily monitoring of the data (portfolio, booking pick-up,events, calendar events)

PRICING, PLANNING & DISTRIBUTION OPTIMISATION

• Take daily decisions to optimise the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly. 

REVPRO CULTURE

• Ensure that a “RevPRO culture” is spread in the hotel, through the animation of weekly yield meetings and regular coaching and training sessions for the hotel teams 

OTHER RESPONSIBILITIES 

• Pricing and distribution loading across all systems and tools

Job Scope

· Handle day-to-day finance operations (AP, AR & fixed asset)

· Assist in month-end closing and reconciliations.

· Assist to prepare journals and audit schedule for month closing & year end closing booking fee refund weekly.

· Assist to prepare presentation slide and report for management reporting.

· Liaise with internal and external stakeholders on finance queries.

Requirement

• Diploma in Accounting & Finance or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JobStudio Pte Ltd

EA License No: 10C4754

EA Personnel: Pearly Poh

EA Personnel Reg No: R2089904

Are you passionate about shaping the future of sustainability, collaborative robotics, and machine intelligence? Join our advanced development team as an AI research Intern, where you'll work on groundbreaking projects that aims to tackle challenging problems at the intersection of multi-modal AI (MMAI), and robotic machine intelligence. Imagine a world where robots can understand and follow complex instructions as efficiently as humans - you can help make that a reality! Overall, the candidate will support the supervisor to:

• Implement and optimize the developed algorithms for robotic disassembly.
• Investigate cutting edge vision foundation models to improve robotic comprehension and task execution.
• Develop innovative techniques to tackle the MMAI assistant challenges.
• Evaluate the performance of MMAI-based robotic systems in diverse scenarios to ensure reliability and efficiency.
• Meticulously document development processes, algorithms, and performance metrics, contributing to the project's knowledge base.

Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Involve in ad-hoc project management and to undertake feasibility studies.
• Responsible for the setting up of SOP and to achieve KPIs.
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
• Review processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.
• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
• Strong leadership skills, and excellent at navigating in an unstructured environment.
• Good analytical, organisational and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
• Result driven and able to work in a fast-paced environment.
• Able to create and maintain an efficient system of operation to support the business needs.
• Able to multitask and work cross-functionally with different business units.
• Candidates who is able to start work immediately or on short notice would be preferred.

Tasks / Responsibilities

1) Accounts Payable / Receivable

• Processing of creditors invoices, management fees, Group purchases of goods and services and reimbursable expenses
• Ensure correctness of payment amount and record
• Raising of payments ensuring proper authorisations
• Processing of corporate credit card transactions – ensuring corporate purchasing policy is being followed by cardholders
• Reconciliation of vendor accounts/investigation of variances
• Follow up on outstanding invoices and payments
• Input AP/AR invoices and payments/receipt in Accounting system

2) Administrative Functions

• collating and filing paperwork
• Management of filing system

3) Other tasks where required

Qualifications:

• Student completed their Diploma or pursuing Degree in Accountancy
• Preferably with internship or previous experience in Finance or Accounting
• Proficient in Microsoft Office
• Good in analytical skills and has an eye for detail
• Enthusiasm and willingness to learn and expose to new and different challenges
• Possess good work attitude and highly self-motivated

Please note:

• Minimum Internship duration 3 months
• Depending on educational background, Interns will be paid a monthly internship allowance of S$100-S$1500
• Please state your earliest availability and commitment period.

Job Description:

• Review, sort and compile documents, for scanning and physical filing.
• Responding to requests from authorised parties and executing tasks as required.
• Maintain a filing system and ensure the protection of confidential customer information.
• Familiarity with using basic office equipment (photocopy machine, facsimile machine, etc.)
• Complete additional assigned tasks as and when required.

Requirements:

• Excellent attention to detail and meticulous work execution.
• Ability to perform repetitive tasks with a high degree of accuracy.
• Ability to work within time constraints.
• Ability to multitask effectively and be adaptive to work demands.
• Strong written and verbal communication skills.
• Able to work independently with minimal supervision.

Primary objectives of the position:

• Responsible for the complete management of premises, as well as planning and implementing effective support strategies that meet the demands of the studio to enable a high performing culture.
• Provide administration support to the Singapore studio Principal and Leadership group, and timely, professional, and responsive customer service to all Hassell staff and clients with consistent high-quality outputs.

      Key Activities:

• Day to day management of operations and ensuring a collaborative team approach with excellent communication and customer service skills.
• Manage the day to day functioning of the studio premises and various facilities.
• Oversee the coordination of internal studio events / functions / catering requirements, with other Business Support staff and the Culture Collective group.
• Support with travel and accommodation bookings for Hassell personnel through relevant suppliers as required.
• Assist the Business Development team where necessary on proposals and awards submissions.
• Manages studio operating expenses with support sought from local Studio Accountant including approval of purchase orders for studio expenditure (i.e. non-project related).
• Completion of relevant elements for inclusion in the Regional Report which includes operational, project and non-project issues for the studio with input from Practice Leaders and business functions.
• Chairs weekly leadership meeting and ensure actions are undertaken as required.
• Assists the Managing Principal on studio tenancy issues including lease renewal, negotiations, security and any other tenancy requirements.
• Support Professional Practice to ensure monthly reports are undertaken for all projects in the studio, by ensuring all reports have been submitted to Practice Leaders for review and action as applicable.

• Internships are designed to introduce and build essential, hands on skills that differ from those attained in the academic arena and help to enhance the transition from student to professional. 
• Interns are assigned duties that will provide a broad, well-rounded learning experience within their field of study
• Intern 1 – completion of first year of qualified study

Summary

Support the Director of Sales & Marketing (DOSM) with leading, directing and motivating the Sales Team. Ensure annual sales budget is achieved and surpassed. Responsible for extending the management standards and quality guidelines in the department set by the DOSM and to assume complete management responsibility for all activites of the department in the absence of the DOSM, in line with the hotels mission, vision and objectives.

Job Responsibilities

• Assist the DOSM in the management of the Sales Team especially in the absence of the DOSM.
• Attend internal meetings and conference calls, client appointments and client events in the absence primarily of the DOSM.
• Responsible for key account management based on assigned portfolio, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets.
• Provide supervision, leadership and direction to ensure efficient and effective operation of sales department.
• Ensure hotel achieves maximum potential in yield management & sales revenue, profits and market share in the target markets.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel.
• Responsible for SMART contracting of all RFP accounts to ensure optimum yielding during annual rate negotiations.
• Constantly seek to improve and develop any new business opportunities communicating and implementing such plans and objectives.
• Attend trade shows, exhibitions, conferences and updates on the marketing trends and promote the Hotel internationally.
• Participate in strategic planning and execution of sales activities according to hotel’s objectives and directives.
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals.
• Identify sources of group business to the hotel and establish solicitation programs to maximize sales.
• Establish account qualification criteria and use market research to identify priority markets and accounts, assign sales to ensure coverage of all major accounts.
• Conduct periodic reviews, i.e. quarterly and half-yearly to review sales/product mix, expenditure & profit performances and recommend to management for implementation of corrective actions and revenue enhancements.
• Conduct site inspection for hotel.
• Entertainment of clients in our F&B outlets when and where possible.
• Increase in overall hotel business conversion percentage.
• Establish strong relationships with clients to ensure repeat business.
• Prepare sales-related documents throughout the sales process.
• Create and manage company profiles in the PMS Opera System, ANAIS System.
• Daily update of sales report in ANAIS System, DSR and show around report.
• File and retrieve documents and reference materials in the shared drive.
• Conduct research and collect data to prepare reports and documents.
• Utilise efficient sales strategy for the maximization of hotel revenue.
• Respond to feedback from clients and provide after-sales support when required.
• Maintain adequate communication with other departments in the hotel so that the needs of clients can be anticipated and met in an organised manner.
• Manage customer budgets to maximize revenue and meeting customer needs.
• Make best efforts to upsell, drive additional revenue and incremental business for each event.
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Require working beyond office hours, weekends/public holidays as and when is required by the Management.
• Be aware of the hotel fire & life safety/emergency procedures.
• Perform other reasonable duties assigned by the assigned by the Management.

The Role - IT Asst./Manager

The incumbent is responsible and accountable for the smooth running of the hotel’s technological needs within the limits of requirements, specifications, costs, and timelines. He/she will supervise the implementation and maintenance of our hotel’s technology needs. The successful candidate may be appointed as the Data Protection Officer of the hotel, focusing also in implementing measures and privacy governance framework to manage data use in compliance with PDPA Singapore, and where necessary, complete and advise on privacy impact assessments, in consultation with corporate IT.

Duties & Responsibilities

• Oversee and manage the upgrade and migration of network equipment (switches, routers, firewall) and PC/Servers
• Oversee and manage the upgrade and migration of application systems (e.g. from Opera v5 to Opera Cloud)
• Oversee and manage the technological infrastructure (networks and computer systems) in the hotel and ensure that our systems are in compliance with the standards of our franchise agreement.
• Review the hardware/software contracts/licensing issues including such renewals; collaborate with business partners and corporate IT. To troubleshoot, analyse and resolve critical technical issues as when necessary.
• Recommend and execute new digital or technology tools/projects to improve hotel operation processes and increase productivity in consultation with corporate IT
• Run, manage and report progress of projects independently with good quality management of time, scope and budget.
• Provide guidance, support and manage performance of direct reporting executive(s).
• Work with all level of staff within the group to troubleshoot and resolve IT related issues

Skills & Experiences

• Diploma or Degree in Information Technology/Computer Science
• Hands-on experience in IT infra-structure or IT security implementation/operations, network administration preferably in the hospitality industry
• Project management and execution skills
• Professional certification in cyber or network security related disciplines is advantageous.
• Proficient in network hardware, routing protocols, firewall administration, and VPN setup
• Good working knowledge of Netsuite and Opera Cloud is a plus
• Good communication, presentation, and written skills to effectively describe and demonstrate technical solutions to internal and external parties

Job Description & Requirements

We are looking for an enthusiastic and creative Assistant Manager to join our team and lead the charge in organising engaging social and lifestyle events and activities for our Club members.

Play a pivotal role in crafting an exceptional events calendar, overseeing all aspects from conception to execution. Collaborate with internal and external stakeholders, manage budgets, identify new event ideas, and ensure seamless marketing and promotion.

Responsibilities

• Partner with internal teams and external vendors to develop and execute captivating social and lifestyle events.
• Develop and manage an annual events calendar that caters to member interests.
• Oversee the annual budget for events and activities, ensuring efficient allocation and responsible spending.
• Identify and secure strategic partnerships with vendors and businesses to enhance the event experience.
• Cultivate innovative event concepts that keep members engaged and excited.
• Manage and market designated Club facilities, maximising their utilisation.
• Champion exceptional customer service by actively soliciting and addressing member feedback.
• Demonstrate a commitment to flexibility, with the ability to work beyond standard business hours when needed.

Qualifications

• Diploma/degree holder with minimum 2-3 years of experience in event planning or a related field and managing a team.
• Proven track record of successfully planning and executing engaging events.
• Excellent communication, collaboration, and interpersonal skills.
• Strong organisational and project management abilities.
• Budget management experience.
• Creativity and a passion for developing new and innovative event concepts.
• A keen understanding of customer service principles.
• Proficiency in Microsoft Office Suite and project management tools.

Job Responsibilities

• Attend to customers’ enquiries & follow up quotation with customer
• Prepare quotation and ensure rates to customers are updated
• Handle the processing of all quotations with accuracy and timeliness
• Establish and develop new business opportunities with potential customers
• Maintain and promote a positive and professional attitude while building collaborative relationships among potential and existing customers
• Negotiate pricing with the customers
• Prepare monthly sales forecasts and reports
• Expand existing business and contribute to meet sales KPI. Customer visits when necessary
• Update and maintain customer database regularly into system
• Performs any other duties assigned by the Management

Requirements

• Minimum Diploma in Marketing or equivalent
• At least 2-year related working experience
• Proficient with Microsoft Office (e.g., Words, Excel, PowerPoint etc.)
• Preferably with experience Freight Forwarding – understanding of incoterms and shipping procedure will be an advantage
• Good negotiation skills
• Good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment
• Strong organizational and detail-oriented skills with the ability to manage and complete multiple tasks accurately and on time

Key Responsibilities:

• Assist the Head Chef in preparing ingredients and food materials for daily menu items.
• Maintain a clean and organized kitchen, ensuring all hygiene and food safety standards are met.
• Assist in the procurement of high-quality food supplies, ensuring optimal stock levels.
• Help with cooking and preparing dishes according to the restaurant's standards and recipes.
• Ensure kitchen equipment is properly maintained and operational.
• Collaborate with the kitchen team to ensure timely and efficient food service.
• Follow and enforce all health and safety regulations within the kitchen.
• Participate in daily kitchen operations and contribute to a positive team environment.

Requirements:

• Proven experience as a kitchen assistant, line cook, or similar role.
• Knowledge of food safety and hygiene standards, SFA level 1 certificate.
• Strong culinary skills and a passion for cooking.
• Ability to work efficiently in a fast-paced environment.
• Strong communication and teamwork skills.
• Flexibility to work various shifts, including weekends and holidays.
• High school diploma or equivalent; culinary school training is a plus.
• Chinese mandarin is required.

Retail Assistant with uMart@BeachRoad (under Profitrade Pte Ltd)

About us

uMart is a store designed with our customers' convenience as our core focus. We have upped the convenience ante by offering a wide array of products. We aim to provide quality products at affordable prices, and a modern and comfortable environment.

uMart started operations in Nov 2020 and achieved breakeven after four months. uMart currently operates four other stores in Balestier, Boat Quay, Kovan and Sims Drive, with online platform such as Shopee and Lazada, with plans of opening more new outlets in the central area. In order for us to continue growing, we need good people to join us and grow together with the company.

Visit us at https://umart.store

Our aims and beliefs

· Provide an enjoyable shopping environment to customers at affordable prices

· Carry a wide variety of products, including desirable but less commonly available items to customers

· Keep growing our brand and outlet footprint

· Develop employees - provide career paths to employees capable of taking the next step

· Share financial benefits with employees - we have allocated a part of our net profit as bonus for employees

About the role

Join us with an opportunity to help grow our expanding outlets footprint and progress in your career together with us.

Responsibilities

· Help customers check out their purchases

· Attend to customers' enquiries

· Fulfil orders from online delivery platforms

· Replenish display shelves

· Maintain stock in the storeroom

· Receive and account for deliveries from suppliers

· Maintain cleanliness within store premises

· Monitor expiry dates of products

Candidate requirements

1) Singaporean, Permanent Resident (PR), Long Term Visit Pass (LTVP) and Malaysian (work permit)

2) Need to be at least 21 years old (by law in order to handle tobacco sales)

3) Humble and willing to adapt to a new culture

4) Physically able - work will involve carrying heavy products

5) Able and willing to work night and overnight shifts

6) Has a personality that sparks joy to co-workers

Useful Skills

· Attention to detail

· Basic math skills

· Customer service oriented

· Interpersonal skills

· Language skills - able to read and understand English product labels

· Multitasking skills

· Product knowledge

· Team player

Location and commitments

· Work locations: Beach Road

· Work week: 6-day work week, 48 hours a week, one off day a week

· Employment Type:

Full-time Working Hours are available :

8am-4pm (uMart is running 24 hours)

Full Time Monthly Salary Range (SGD)

$1,800 to 2,800 depending on experience/upon confirmation

Summary

Support the Director of Sales & Marketing (DOSM) with leading, directing and motivating the Sales Team. Ensure annual sales budget is achieved and surpassed. Responsible for extending the management standards and quality guidelines in the department set by the DOSM and to assume complete management responsibility for all activites of the department in the absence of the DOSM, in line with the hotels mission, vision and objectives.

Job Responsibilities

• Assist the DOSM in the management of the Sales Team especially in the absence of the DOSM.
• Attend internal meetings and conference calls, client appointments and client events in the absence primarily of the DOSM.
• Responsible for key account management based on assigned portfolio, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets.
• Provide supervision, leadership and direction to ensure efficient and effective operation of sales department.
• Ensure hotel achieves maximum potential in yield management & sales revenue, profits and market share in the target markets.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel.
• Responsible for SMART contracting of all RFP accounts to ensure optimum yielding during annual rate negotiations.
• Constantly seek to improve and develop any new business opportunities communicating and implementing such plans and objectives.
• Attend trade shows, exhibitions, conferences and updates on the marketing trends and promote the Hotel internationally.
• Participate in strategic planning and execution of sales activities according to hotel’s objectives and directives.
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals.
• Identify sources of group business to the hotel and establish solicitation programs to maximize sales.
• Establish account qualification criteria and use market research to identify priority markets and accounts, assign sales to ensure coverage of all major accounts.
• Conduct periodic reviews, i.e. quarterly and half-yearly to review sales/product mix, expenditure & profit performances and recommend to management for implementation of corrective actions and revenue enhancements.
• Conduct site inspection for hotel.
• Entertainment of clients in our F&B outlets when and where possible.
• Increase in overall hotel business conversion percentage.
• Establish strong relationships with clients to ensure repeat business.
• Prepare sales-related documents throughout the sales process.
• Create and manage company profiles in the PMS Opera System, ANAIS System.
• Daily update of sales report in ANAIS System, DSR and show around report.
• File and retrieve documents and reference materials in the shared drive.
• Conduct research and collect data to prepare reports and documents.
• Utilise efficient sales strategy for the maximization of hotel revenue.
• Respond to feedback from clients and provide after-sales support when required.
• Maintain adequate communication with other departments in the hotel so that the needs of clients can be anticipated and met in an organised manner.
• Manage customer budgets to maximize revenue and meeting customer needs.
• Make best efforts to upsell, drive additional revenue and incremental business for each event.
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Require working beyond office hours, weekends/public holidays as and when is required by the Management.
• Be aware of the hotel fire & life safety/emergency procedures.
• Perform other reasonable duties assigned by the assigned by the Management.

Qualifications and Experience

• Bachelor’s Degree.
• Minimum of 5 years of experience in a similar capacity with proven track records.
• Excellent reading, writing and oral proficiency in English language.
• Proficient in MS Excel, Word, & Powerpoint.
• Excellent leadership, interpersonal and communication skills.
• Detail-oriented and highly reliable in thorough execution and follow-through.
• Ability to work well in stressful & high-pressure situations.
• A team player & builder.
• Well-presented and professionally groomed at all times.

Summary of Job

We are looking for a Marketing Communication Assistant Manager / Manager who believes in the Make-A-Wish Singapore’s cause of granting wishes to children with critical illnesses, and is able to use his/her communication expertise and experience to promote and enhance our cause and objectives. The successful candidate is one who is self-motivated, creative in coming up with strategies to engage our audiences, and agile in adapting to the dynamic communication needs of the organisation.

Key Responsibility Areas

- Develop effective communication and marketing strategies to drive corporate mindshare top mind recall and increase public awareness.

- Develop engaging social media content across owned platforms to cultivate and build online support for our cause.

- Effective use of data to inform planning, execution and analyses of communication efforts.

- Implement innovative ways to engage and grow supporters and donors of Make-A-Wish Singapore.

- Develop and manage the organisation’s brand champions / ambassador network.

- Provide communication support for Make-A-Wish Singapore’s key events (e.g. Charity Golf, Santa Race) and the organisation’s operational communication needs (e.g. Newsletter, Annual Report).

- Build and maintain good working relations with the media.

Requirements

Experience:

- At least 5 years of communication-related experience (e.g. digital media / marketing, content creation, journalism, events management with a comms function, etc.) in PR, Marketing and Communication

Qualifications:

- Degree / Diploma in communication-related disciplines. (e.g Digital Media, Journalism, Marketing, and PR-related areas required

- Experience in social service sector preferred

Competencies (Skills, Knowledge, and Capabilities):

- Strategic thinker with proven strong skills in communication roles. across PR, communication, and marketing

- Capable of creating effective publicity outcomes across both digital and non-digital platforms e.g. creating content for Make-A-Wish Singapore on digital/social media, pitching stories to media and drafting effective press releases.

- Proficient in data analyses and understanding of well-versed and up-to-date with communication and marketing industry trends/practices/developments to apply to Make-A-Wish Singapore’s cause.

- Excellent oral and written communication skills.

- Keen analytical and tactical skills

- Excellent interpersonal skills working with both internal and external stakeholders.

- A positive and self-motivated individual who is also a team player in supporting and helping others succeed.

Official working hours:

- 8:30am – 5:30pm (We have a WFH policy for confirmed staff).

- Candidate may be required to work on weekends for events that fall outside weekdays.

For any enquiries, please email [email protected]

Job Responsibilities

• Manage all daily air import operations and documentation.
• Monitor air freight shipments, logistics, and trucking using the in-house system.
• Coordinate with team members, vendors, and customers to ensure smooth transactions for all import shipments.
• Raise cheque request and prepare payment for agent clearance shipment or to purchase permit.
• Manage costing and billing, and ensure timely payment from customers.
• Handle customer inquiries promptly and effectively.
• Maintain accurate and organized document filing.
• Other assignment assigned by the management

Job Requirements

• Minimum 1-2 years related working experience, preferably in freight forwarding industry
• Proficient with Microsoft Excel
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Good team player with good interpersonal and communication skills

• Manage and oversee the administrative staff, including recruitment, training, and performance management.
• Manage budgets for the administrative functions of the company, including office supplies and equipment.
• Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.
• Coordinate and manage office events and meetings.
• Maintain and update company databases and records.
• Implement and maintain health and safety procedures in the office.

Event Management

• Be part of the entire event management process along with event director and wider team
• Support the design and delivery of event and user experience for various types of events (ie. exhibition, conference, awards, etc)
• Responsible for the smooth delivery of the pre-event preparation work and post event reporting to the organization
• Propose ideas to improve customer experience (ie. new programmes, engagement features, etc)
• Take ownership of event partnership; from conceptualization to delivery, including all business proposition and legal documentation
• Take ownership for feature areas from conceptualization to execution
• Work with Sales, Marketing and Operation teams to ensure all elements of the events are in alignment to set up for success

Sponsorship

• Work closely with Event Director and Sales team on sponsorship packages and deliverables
• Work with sales team to design customized sponsorship packages while coordinating with the legal team to maintain contractual integrity.
• Manage and track all sponsorship packages progress
• Serve as main sponsorship liaison person to sponsors - work with sponsors on their package deliverables and to identify their needs, provide feedback and periodic reports when needed

Others

• Onsite and other ad-hoc duties and tasks as assigned
• Develop deep industry knowledge through internal and external relationships with partners and associations
• Work with event director to ensure that KPIs, ie revenue and customer satisfaction ratings are met
• Coordinate with relevant government stakeholders to ensure regulatory compliance and timely documentation.