Job Scope:

- Support and manage the planning, coordination and execution of training programme/workshops

- Contact and liaise with instructors on training related matters

- Assist and support activities in general Human Resource and Administrative matters

- Handle basic financial and account matters

- Attend to enquiry from stakeholders

Requirements:

- Open to short term contract work

- Proficient in Microsoft applications or Google Suite

- Good organization skills and able to work independently

- Must be able to multi-task

- Industry experience in the related field would be an advantage

- Only Singaporeans need to apply

- Fresh graducate is welcome to apply

The Job:

• Attends and administers to all after-sales services over WhatsApp, emails and incoming calls. Verifies truck status and co-ordinate with workshop in-charge to dispatch jobs to technicians and update status to customers.
• To administer internal and external administrative matters e.g. internal liaising with service admins on ops administrative matters, personnel administrative matters, etc. External: Daily status update to customers, Airfield vehicle permit application etc.
• To assist workshop in-charge to liaise with vendors on ops required items/parts and other engineering jobs
• To co-ordinate with workshop in-charge in planning of PM schedules and dispatching to customers

The person:

• GCE N or O level
• 3 years’ working experience
• MS Excel, Word and PowerPoint
• Basic IT skills and knowledge
• Administration support to the department, assisting in document processing
• Works well under pressure
• Team player

Responsibilities:

• Assist with daily administrative tasks on-site
• Maintain accurate records and documentation
• Liaise with project teams and clients as needed
• Ensure compliance with company policies and procedures

Requirements:

• Previous experience in an administrative role is preferred
• Strong organizational and communication skills
• Proficiency in MS Office
• Transport provided from the nearest MRT station
• Opportunity to work in a supportive and collaborative environment

Job Description & Requirements

Job Description & Responsibilities:

We are seeking a highly organized and proactive Administrative Assistant to join our team. The ideal candidate will provide administrative support to ensure efficient operation of the office and deliver high-quality assistance to management and employees.

Key Responsibilities:

• Office Management:
  • Perform general office tasks such as filing documents, organizing reports, and creating presentations.
  • Reorder office supplies and maintain an organized work environment.
  • Assist in setting up for meetings and ensuring all equipment and materials are ready.
• Email Support:
  • Monitor email inbox regularly throughout the day.
  • Respond to incoming emails in a timely and professional manner.
  • Ensure emails are categorized and prioritized based on urgency.
  • Forward or escalate emails to appropriate team members when necessary
  • General Administrative Support:
  • Provide support for various tasks and projects to ensure smooth office operations.
  • Handle confidential and sensitive information with discretion.
  • Regularly check the system or emails for incoming forms and invoices.
• Download forms and invoices from various sources.
• Ensure all documents are properly saved, categorized, organized, and sent to the concern department.
• Scheduling and Calendar Management:
  • Provide real-time scheduling support, including booking appointments and preventing scheduling conflicts.
  • Coordinate meetings, including managing attendee invitations and necessary follow-ups.
• Communication Management:
  • Answer and screen phone calls, and direct them to the appropriate person or department.
  • Greet and assist visitors professionally, ensuring a positive experience.
  • Maintain professional communication through phone, email, and mail.
• Technical Support:
  • Use computers and software to generate reports, transcribe minutes from meetings, and create presentations.
  • Conduct research when required to support the team or specific projects.
• Customer/Visitor Interaction:
  • Greet and welcome visitors, ensuring they feel comfortable and are directed appropriately.
  • Anticipate the needs of colleagues and visitors to ensure a seamless experience.

Job Requirements:

• Experience: Proven experience as an Administrative Assistant or similar role.
• Skills:
  • Proficiency in MS Office (Word, Excel, PowerPoint) and other office software.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to prioritize tasks and manage time effectively.
  • Strong problem-solving abilities and a proactive approach.
• Education: High school diploma or equivalent (Associate's degree preferred).
• Other: Professional demeanor, with a positive attitude and customer service mindset.

Working Hours: 9:00 am to 2:30 pm with 30 Minutes Break

Job Description & Responsibilities:

We are seeking a highly organized and proactive Administrative Assistant to join our team. The ideal candidate will provide administrative support to ensure efficient operation of the office and deliver high-quality assistance to management and employees.

Key Responsibilities:

• Office Management:
  • Perform general office tasks such as filing documents, organizing reports, and creating presentations.
  • Reorder office supplies and maintain an organized work environment.
  • Assist in setting up for meetings and ensuring all equipment and materials are ready.
• Email Support:
  • Monitor email inbox regularly throughout the day.
  • Respond to incoming emails in a timely and professional manner.
  • Ensure emails are categorized and prioritized based on urgency.
  • Forward or escalate emails to appropriate team members when necessary
  • General Administrative Support:
  • Provide support for various tasks and projects to ensure smooth office operations.
  • Handle confidential and sensitive information with discretion.
  • Regularly check the system or emails for incoming forms and invoices.
• Download forms and invoices from various sources.
• Ensure all documents are properly saved, categorized, organized, and sent to the concern department.
• Scheduling and Calendar Management:
  • Provide real-time scheduling support, including booking appointments and preventing scheduling conflicts.
  • Coordinate meetings, including managing attendee invitations and necessary follow-ups.
• Communication Management:
  • Answer and screen phone calls, and direct them to the appropriate person or department.
  • Greet and assist visitors professionally, ensuring a positive experience.
  • Maintain professional communication through phone, email, and mail.
• Technical Support:
  • Use computers and software to generate reports, transcribe minutes from meetings, and create presentations.
  • Conduct research when required to support the team or specific projects.
• Customer/Visitor Interaction:
  • Greet and welcome visitors, ensuring they feel comfortable and are directed appropriately.
  • Anticipate the needs of colleagues and visitors to ensure a seamless experience.

Job Requirements:

• Experience: Proven experience as an Administrative Assistant or similar role.
• Skills:
  • Proficiency in MS Office (Word, Excel, PowerPoint) and other office software.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to prioritize tasks and manage time effectively.
  • Strong problem-solving abilities and a proactive approach.
• Education: High school diploma or equivalent (Associate's degree preferred).
• Other: Professional demeanor, with a positive attitude and customer service mindset.

Working Hours: 9:00 am to 2:30 pm with 30 Minutes Break

Job Description & Responsibilities:

We are seeking a highly organized and proactive Administrative Assistant to join our team. The ideal candidate will provide administrative support to ensure efficient operation of the office and deliver high-quality assistance to management and employees.

Key Responsibilities:

• Office Management:
  • Perform general office tasks such as filing documents, organizing reports, and creating presentations.
  • Reorder office supplies and maintain an organized work environment.
  • Assist in setting up for meetings and ensuring all equipment and materials are ready.
• Email Support:
  • Monitor email inbox regularly throughout the day.
  • Respond to incoming emails in a timely and professional manner.
  • Ensure emails are categorized and prioritized based on urgency.
  • Forward or escalate emails to appropriate team members when necessary
  • General Administrative Support:
  • Provide support for various tasks and projects to ensure smooth office operations.
  • Handle confidential and sensitive information with discretion.
  • Regularly check the system or emails for incoming forms and invoices.
• Download forms and invoices from various sources.
• Ensure all documents are properly saved, categorized, organized, and sent to the concern department.
• Scheduling and Calendar Management:
  • Provide real-time scheduling support, including booking appointments and preventing scheduling conflicts.
  • Coordinate meetings, including managing attendee invitations and necessary follow-ups.
• Communication Management:
  • Answer and screen phone calls, and direct them to the appropriate person or department.
  • Greet and assist visitors professionally, ensuring a positive experience.
  • Maintain professional communication through phone, email, and mail.
• Technical Support:
  • Use computers and software to generate reports, transcribe minutes from meetings, and create presentations.
  • Conduct research when required to support the team or specific projects.
• Customer/Visitor Interaction:
  • Greet and welcome visitors, ensuring they feel comfortable and are directed appropriately.
  • Anticipate the needs of colleagues and visitors to ensure a seamless experience.

Job Requirements:

• Experience: Proven experience as an Administrative Assistant or similar role.
• Skills:
  • Proficiency in MS Office (Word, Excel, PowerPoint) and other office software.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to prioritize tasks and manage time effectively.
  • Strong problem-solving abilities and a proactive approach.
• Education: High school diploma or equivalent (Associate's degree preferred).
• Other: Professional demeanor, with a positive attitude and customer service mindset.

Working Hours: 9:00 am to 2:30 pm with 30 Minutes Break

• Responsible for simple full set of accounts
• Responsible for monthly accounting reconciliation
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Liaise with auditor and tax agent
• HR duties to include work pass application, payroll
• processing, CPF submission staff leave record, S -Pass and E-Pass application
• Banking matters - cheque deposits, token application etc
• Perform training grant application
• Responsible for ensuring clients payment is paid on time
• Photocopying, arrangement and filing of vouchers
• Perform admin related duties and ad-hoc duties

Job Description & Requirements

• Support the development and implementation of HR initiatives and systems
• Provide counseling on policies and procedures
• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Create and implement effective onboarding plans
• Develop training and development programs
• Assist in performance management processes
• Support the management of disciplinary and grievance issues
• Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
• Update and maintain year to date and monthly payroll records for annual audit.
• Maintaining and tracking of training record in compliance to established ISO requirement.
• Drafting of HR Documents, Such as employment contracts and certification letters.
• End to end recruitment and selection activities such as posting of job adverts and shortlisting of candidates and initial screening of candidates vis phone interview.
• On boarding of new hires (fulfillment of pre-employment requirement like medical) and off-boarding of employee leaving the org. (exit interview, processing final payment, organize exit interview)
• Participate and prepare materials for career fair held in vocational institutes.
• Creation/updating & maintenance of employee and payroll records in adaptive payroll software.
• End of year tabulation of income date for tax submission purpose
• Application/renewal/cancellation of work passes in the MOM’s work permit and employment pass online portal.
• Track and renew the employee’s work injury compensation insurance.
• In charge of workers dormitory allocation and maintenance of tenant listing.
• Assist in human resource functions, operations and admin matters in the department.
• Attend to and assist to resolve any grievances and complaints that may arise from any level of the workforce. Provide guidance and counselling where necessary.

Job Description & Requirements

Handle Payroll process and government claims

· Manage work pass applications and renewal of passes

· Assess training needs to apply and monitor training programs

· Conducts new-employee orientations and employee relations counseling

· Establishes and maintains department records and reports.

· Employee relations, including managing absence, disciplinary, grievances and sickness

· Policy and procedures implementation of new HR policies, procedures and processes

· Competence to build and effectively manage interpersonal relationships at all levels of the company

· Handle MOM, CPF, IRAS and related government agencies on HR matters

· Liaison with clients on the HR and work permit documentations.

· Assist in all other department activities.

· Adhere to all company policies, procedures and business ethics codes.

• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute emails, correspondence memos, letters, faxes, and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Maintain contact lists
• Submit and reconcile expense reports
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

• Handle daily administrative duties such as answering phone calls and managing emails.
• Checking purchases and sales orders.
• Filing and Documentation and Stock management.
• Organize and maintain physical and digital filing systems for financial and administrative documents.
• Ensure proper filing and archiving of invoices, receipts, contracts, and other important records.
• Provide administrative support to various subsidiaries as needed.
• Maintain accurate financial records by entering accounting data in Quickbooks accounting system.
• Prepare and process journal entries when necessary.
• Track and verify company expenses, ensuring proper documentation and approval.
• Assist in preparing expense reports and expense Tracking
• Assist in Month-End and Year-End Closures:
• Help prepare documents and reports needed for monthly, quarterly, and annual financial closing.

Job Description

• Overview and supervise all landscaping works within the sites tasked
• Work closely with the operations manager in the planning of resources (workers / equipment etc.)
• Liaise with officers / management agents with regards to work arrangement, site meetings, feedbacks and other matters
• Generate innovative landscape solutions to improve the overall outcome of the work site
• Advise clients on horticultural matters as well as mitigation measures
• Facilitate in the onboarding of new gardeners at the work site
• Provide directions / guidance to gardeners on performance expectations and manage landscape challenges
• Prepare schedules and regular site reports on the sites that are tasked
• Enforce workplace safety and health regulations on site
• Assist ad-hoc sales support
• Handle general office administrative duties: answering phone calls and attending to visitors
• Manage work-pass and or related matters i.e application, renewal, cancellation etc.
• Coordinate and place orders for materials and supplies as per project or operational requirements.
• Data entry, sorting and filing of documents
• Welfare and issues of foreign workers
• Able to work on alternate sundays if needed

Job Requirements

• Bacheor degree in Agriculture, Landscape Design or Horticulture
• Minimum 2 years of relevant working experience in horticultural and landscape maintenance
• Able to work in diverse working environments
• Comfortable with handle ad-hoc matters beyond working hours
• Proficient written and communication skills
• Excellent team player, proactive and can work independently
• Competent in Microsoft Office (Word, PowerPoint, Excel)

Job Purpose:

• To provide administrative support to the vendor management team in managing and coordinating FPSO projects P80 and P83, ensuring timely delivery and efficient project management.

Key Responsibilities:

• Updating Procurement Map: Maintain and update procurement details for projects P80 and P83, ensuring data accuracy and timely reporting.
• Coordinating inspections: Liaise with package leads, logistics, QA, and commissioning teams to coordinate shipping schedules and track shipments.
• Data Entry: Accurately perform data entry tasks in systems such as SISPEN and PIMS, ensuring data integrity and timeliness.
• Monitoring Vendor Documents: Track and review vendor documents, ensuring compliance with project standards and timely communication with the project team.
• Punch List Management: Manage and update punch lists, tracking issues and resolutions, and ensuring timely completion.

Qualifications and Skills:

• Diploma or Degree in Business Administration, Project Management, or related field.
• Proven experience in administrative roles, preferably in project management or engineering environments.
• Strong proficiency in MS Office and familiarity with project management tools like Power BI.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Detail-oriented with a keen eye for accuracy.
• Ability to work independently and as part of a team.

Responsibilities:

- Provide administrative support to the rental department, including processing rental agreements, invoices, and rental returns.
- Coordinate equipment bookings, schedules, and logistics for delivery and collection.
- Maintain accurate records of equipment availability, maintenance schedules, and customer interactions.
- Assist in managing inventory levels and tracking equipment utilization.
- Handle customer inquiries, requests, and complaints related to equipment rentals.
- Prepare reports on rental operations, equipment status, and financial performance.
- Collaborate with the sales team to promote rental services and support business development efforts.
- Ensure compliance with company policies, safety regulations, and contractual obligations.

Requirements:

- Diploma in Construction Management, Engineering, Business Administration, or related field.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong organizational skills with attention to detail and accuracy.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
- Ability to prioritize tasks, manage time efficiently, and work both independently and as part of a team.
- Knowledge of construction machinery, equipment specifications, and rental processes.

Job Description & Requirements

• To follow up closely with the team’s work progress and update the management as and when required.
• Be responsible for data entry, documentation, prepare printed materials and report compilation.
• Take meeting minutes and follow up as per recorded.
• Assist to prepare reports and analysis as required.
• Be responsible for documents translation, in between English and Chinese.
• Be administrative support in bidding process preparation.
• Ad-hoc duties

Job Description & Requirements

• To follow up closely with the team’s work progress and update the management as and when required.
• Be responsible for data entry, documentation, prepare printed materials and report compilation.
• Take meeting minutes and follow up as per recorded.
• Assist to prepare reports and analysis as required.
• Be responsible for documents translation, in between English and Chinese.
• Be administrative support in bidding process preparation.
• Ad-hoc duties

Responsibilities

• Handle all data entry using ERP system and excel.
• Generate quotations, delivery orders and invoices.
• Issuance of work orders to production.
• Handle emails and phone calls.
• Manage and purchase office stationery and inventory.
• Ensure proper filing of all documents.
• Fulfill any ad-hoc tasks assigned.

Requirements

• 2 years experience in administrative roles, preferably with engineering firms.
• Proficient in ERP system,MS Excel and Word.
• Able to write proper emails in English.
• Bilingual in English and Mandarin to handle customers.
• Ability to plan and prioritize workload and handle multiple tasks.
• Have good team-work spirit, willing to help out in other departments.
• Possess the flexibility and willingness to learn new things to gain skills, especially interpreting simple sheet metal drawings, needed for promotion opportunities.

Job Scope:

- Support and manage the planning, coordination and execution of training programme/workshops

- Contact and liaise with instructors on training related matters

- Assist and support activities in general Human Resource and Administrative matters

- Handle basic financial and account matters

- Attend to enquiry from stakeholders

Requirements:

- Open to short term contract work

- Proficient in Microsoft applications or Google Suite

- Good organization skills and able to work independently

- Must be able to multi-task

- Industry experience in the related field would be an advantage

- Only Singaporeans need to apply

- Fresh graducate is welcome to apply

(a) To organize and distribute the delivery works;

(b) To maintain proper records and filing system at dispatch office;

(c) To sort out and organize all delivery notes and key in data;

(d) To maintain proper housekeeping of the entire dispatch office;

(e) Under the WSH Act, employees have a duty to keep their workplace and colleagues safe:

· Cooperate with employers and follow safety and health procedure;

· Report unsafe acts and incidents;

· Do not tamper with safety devices or perform wilful or reckless acts; and

(f) Be responsible for any other duties that may be assigned to you from time to time as your superior/management deem fit.

Requirements:

· Minimum GCE N / O Level

· Minimum 2 years working experience in construction industry, preferably in asphalt, quarry and concrete business

-Working with sales and purchase ledgers and journal.

-preparing checks, calculating billing statements, preparing and submitting tax forms, coding documents, compiling financial records and managing inventory records are also completed-

-sorting out incoming and outgoing daily post and answering of queries

-controlling credit and chasing payment

- 1 to two years at admin experience

-5.5 working days per week-able to work on sunday and public holiday

About Korls Arts and Tech Innovation

At Korls Arts and Tech Innovation, we're passionate about revolutionizing the event industry in Singapore. We create sustainable and unforgettable experiences, blending creativity with a uniquely Singaporean spirit. Our team is dedicated to excellence, innovation, and environmental responsibility.

About the Role

We are seeking a highly organized and enthusiastic individual to fill the role of Personal Assistant on a maternity cover contract from November 2024 to May 2025. You will be an integral part of our dynamic team, providing essential support to our management and ensuring the smooth operation of our office and events. This is a fantastic opportunity to contribute to a company that is making a positive impact on Singapore's event landscape.

Responsibilities:

• Administrative Support:Manage emails, calendars, and appointments for the management team.
  Prepare reports, presentations, and correspondence.
  Coordinate travel arrangements and accommodations.
  Maintain an organized filing system.
  
• Event Coordination:Assist in the planning and execution of events.
  Liaise with clients, vendors, and team members.
  Manage event budgets and track expenses.
  Respond to event-related inquiries.
  
• Sustainability Initiatives:Support the implementation of our sustainability practices.
  Research and source eco-friendly materials and suppliers.
  Assist in sustainability reporting.
  
• Communication and Team Support:Facilitate communication between management and team members.
  Assist with internal and external communications.
  Contribute to a positive and inclusive work environment.
  

Qualifications:

• Proven experience as a Personal Assistant or Administrative Executive.
• Excellent organizational and multitasking skills.
• Strong written and spoken English communication skills. Proficiency in Chinese is a plus.
• Proficiency in Microsoft Office Suite and Google Workspace.
• A passion for sustainability and a commitment to eco-conscious practices.
• Ability to thrive in a fast-paced and creative environment.
• A proactive and positive attitude with a strong work ethic.
• High sense of initiative with a track record of self-started (and completed) projects.

Benefits:

• Join a dynamic and passionate team dedicated to sustainability and innovation.
• Be part of a company that is shaping the future of events in Singapore.
• Enjoy a fun, inclusive, and supportive workplace culture.
• Contribute to meaningful sustainability initiatives.
• Gain valuable experience in the event industry.

Note:

Possibility to convert to a full time role at the end of coverage

To Apply:

If you are excited about this opportunity and meet the qualifications, please submit your resume and a cover letter highlighting your relevant experience and passion for sustainability.

We look forward to hearing from you!

Job Title: Admin Executive
Location: Singapore
Preference: Singaporean or Permanent Resident

Job Description:

Role Overview:
We are looking for a meticulous and organized Admin Executive to join our team. The candidate will be responsible for providing administrative support to ensure efficient operation of the office. The ideal candidate should be capable of handling multiple tasks in a fast-paced environment, maintaining confidentiality, and working effectively with various stakeholders.

Key Responsibilities:

• Perform general office duties such as answering phones, scheduling meetings, and managing office supplies
• Assist in preparing reports, documents, and presentations
• Handle filing, data entry, and document management (both physical and digital)
• Liaise with vendors, contractors, and external service providers for office needs
• Manage office logistics, including courier services, mail distribution, and reception duties
• Coordinate travel arrangements, including flights, accommodations, and itineraries
• Assist in organizing internal and external company events
• Support the HR department in onboarding new staff, processing timesheets, and tracking leave records
• Ensure compliance with office health and safety standards
• Provide administrative support to different departments as needed

Qualifications:

• Minimum Diploma in Business Administration or related field
• 1-2 years of relevant administrative experience (fresh graduates with internships may also be considered)
• Proficiency in MS Office (Word, Excel, PowerPoint) and office equipment
• Strong organizational and time management skills
• Good communication skills in English (both written and verbal); proficiency in local languages is a plus
• Ability to work independently with minimal supervision and as part of a team
• Singaporean or Permanent Resident (local preference)

Additional Information:

• Working Hours: Monday to Friday, 9 AM to 6 PM
• Location: Central business district
• Benefits: Medical insurance, annual leave, and career development opportunities

Main Responsibilities:

1. Office Setup and Operations: Responsible for leasing, decorating, and arranging the office to ensure a comfortable and efficient working environment.
2. Administrative Management: Formulate and implement daily administrative management systems and processes for the company; arrange the CEO's schedule; handle company registration and annual audit-related matters.
3. Human Resource Management: Conduct local staff recruitment and allocation; purchase Central Provident Fund, work injury insurance, and medical insurance; handle payroll matters.
4. Tax Management: Declare Skills Development Levy and handle other tax-related matters.
5. Complete other tasks assigned by supervisors.

Job Requirements:

1. Major in Human Resource Management, Administrative Management, Financial Management, or related fields.
2. Possess over 3 years of working experience, with comprehensive experience in human resources, administration, and finance being a plus.
3. Excellent organizational and coordination skills, capable of independently completing multiple tasks and challenges.
4. Fluent in both Chinese and English, able to use them as working languages.
5. Singaporean citizen or permanent resident.

Responsibilities:-

- Responsible for day-to-day operational duties.

- Timely and accurate processing of customer orders.

- Handling customer inquiries and providing sales quotations.

- Efficient and smooth handling of customers' requests.

- Coordination with various departments on customer orders.

- Assisting with daily purchasing operations.

- Material sourcing and liaising with local suppliers.

- Maintaining all documents and reports required for SFA and MUIS audits.

- Managing inventory movement for smooth operation.

- Other administrative duties assigned

Requirement:-

- Minimum 2 years working experience.

- Proficient in Microsoft Office.

- Strong organizational and administrative skills.

- Detail-oriented with strong analytical and problem-solving skills.

- Willing to learn and able to work in a fast-paced environment.

- Ability to work independently and as a team.

- Wages will be commensurate with experience.

1. Answer and direct phone calls
2. Purchasing
3. Maintain contact lists
4. Reply to email, telephone or face to face enquiries
5. Maintain computer and manual filing systems
6. Prepare and monitor invoices
7. Ad hoc job duties as assigned
8. Working knowledge of office equipment, like printers and fax machines
9. Proficiency in MS Office
10. Excellent time management skills and the ability to prioritize work
11. Attention to detail and problem solving skills
12. Excellent written and verbal communication skills
13. Strong organizational skills with the ability to multi-task
14. Required to speak English and Mandarin to liaise with Mandarin-speaking customers.