POSITION SUMMARY:

The Sales Engineer / Sales Account Manager is tasked to direct and manage sales activities in Singapore, Indonesia, Southern Malaysia. Responsible for the effectiveness of the performance of sales territories assigned - promoting direct sales, and effectively managing distribution channels, providing strong customer support, establishing and achieving sales growth by performing the following duties:

MAIN DUTIES AND RESPONSIBILITIES TO BE ACCOMPLISHED:

To develop, implement and maintain a comprehensive account sales plan for the key customers and distributors in the assigned territories.

Monitor activities of distributors and create sustainable business strategies to meet growth ahead of market rates.

Evaluate assigned distributors performance and drive business growth objectives by performing monthly and quarterly business reviews.

Create and maintain a broad account base in assigned territory, keep abreast of trends and developments in key accounts in the region.

Assist customers by supplying information related to samples, delivery timing, drawings/specifications, quality issues, credit issues, etc.

To identify new business opportunities and maintain Company's competitive position at assigned accounts.

To assist in product development and customization to meet demand, if necessary.

Other duties as assigned by the Company.

EDUCATION

• Recognized Bachelor's degree in Engineering, Marketing, or any business-related discipline.

EXPERIENCE & KNOWLEDGE REQUIRED:

• With at least 5 years experience in the electronics industry.

• Experience in the connectors market is an advantage.

SKILLS REQUIRED:

• Have strong interest in understanding industry, business, product line strategies

• Ability to manage multiple projects at a time

• Strong creative, analytical, organizational and personal sales skills

• Commitment to work with shared leadership and in cross-functional teams

PERSONALITY TRAITS:

• Ability to effectively build strategic customer relationship at assigned accounts.

• Results orientated and able to take ownership of one’s own work.

• Has initiative.

• Able to meet deadlines and can work in a fast paced environment

• Good interpersonal, communication and analytical skills.

• Ability to work under pressure and is adaptable to change.

• Eager, diligent and can work independently.

1. Job Description:

• Support the implementation of the Operation & Procedures Framework.

• Assist in operation updates, implementation, and training.

• Provide project management support through assisting in the development and

management of project charter, timeline, and progress tracking.

• Implement and improve processes, systems, tools, and best practices to optimize

operational efficiency and effectiveness.

• Work closely with a cross-section of functions such as Client internal ITon multiple

projects ranging from system implementations, and process workflow reviews.

• Create process documentation/workflows, knowledge articles, and self-service guidance.

• Collect and document business requirements for process improvement efforts.

• Facilitate process workflow modeling to collaborate on process improvements,

automation capabilities, and clearly defined end-to-end use cases.

• Review information and trends to ensure that the output of processes is achieving the

desired results.

• Conduct maturity assessments against the process activities to highlight areas of

improvement or concerns.

• Identify issues and risks.

• Bring inconsistencies and problems to the attention of management.

• Participate in problem resolution.

• Extract reports and provide a high-level analysis of data for review.

• Drive CI initiatives with operation team with the estimated saving.

• Will be part of Operation team and report directly to Senior Logistics Manager.

2. Requirements:

• Bachelor’s degree or equivalent, with at least 3 years’ experience in Lean Six Sigma

• Project Management, Business Analysis or Process Improvement skills such as Six

Sigma, Lean or Quality Assurance

• Hands-on experience and knowledge in managing change initiatives that redesign,

improve existing processes and gain efficiencies.

• Ability to prioritize tasks and meet deadlines with minimum supervision.

• Proficiency in MS Office (Word, Excel, PowerPoint, and Outlook)

• Proficiency in process mapping tools & Lean Methodlogy

• Proficiency in data analysis tools and software, such as Excel Macros, Power BI

• Strong project management skills to help coordinate project implementation.

Analytical Skills:

• Strong analytical and problem-solving skills.

• Ability to collect, organize, analyze, and interpret data and processes.

• Attention to detail and accuracy.

Communication Skills:

• Ability to present and explain analysis findings and recommendations in a clear and

concise manner using PowerPoint slides, reports, dashboards, charts, graphs, etc.

• Ability to communicate effectively with both technical and non-technical audiences

across different levels of the organization.

JOB DESCRIPTION

The incumbent must have the competency to perform the following HR activities independently with minimum supervision:

• Manage recruitment and selection activities.

• Manage employment and cessation activities.

• Administer onboarding activities.

• Manage training and development activities.

• Process payroll and overtime payment.

• Administer compensation, benefits, and welfare programs.

• Administer discipline and compliance policy.

• Maintain personnel records and HR information systems.

• Develop and implement HR policies, procedures and work instructions.

• Assist in performance evaluation exercise.

• Assist in HR planning and budget exercise.

• Participate in safety and recreation committee.

• Assist in collective agreement negotiation with Union.

• Prepare monthly, quarterly and annual HR reports.

• Manage HR services for foreign workers from China and Malaysia.

REQUIREMENTS

• Degree in human resource management

• Hands-on HR generalist experience

• At least 5 years of working experience in a hi-tech manufacturing environment

• Intermediate competency in Microsoft Office applications such as Words, Excel, and PowerPoint

• Excellent verbal and written communication and presentation skills

• Prepared to work occasional overtime to meet payroll and project deadline

• Meticulous, organized, systematic, and creative problem-solver

• A team player and individual contributor

• Positive personality with “Can Do” attitude

• Working experience with human resource information systems such as TimesPay.

Job Summary

This exciting position supports the group's FP&A deliverables globally. Additionally, you serve as the Support Unit's primary finance business partner inside the Group, supporting, evaluating, and collaborating closely with pertinent stakeholders.

The firm is an MNC with truly global footprint, at the forefront of technological advancement. With a long and stable history, the internal prospects of growth and development are strong and compelling.

Key Responsibilities

• Prepare monthly Group Reports and variance analysis; assist the Director of FP&A in creating and generating meaningful financial reports and analysis on a timely basis to aid in decision making.
• Assist in creating the group annual budget, monthly forecast, quarterly reporting, and management review decks, such as investor day decks, quarterly AC review decks, and monthly management reports.
• Develop financial models, instruments, and procedures that support management in making important company choices.
• Create the Support Unit and management's yearly financial plan, quarterly and monthly performance reports, and projection analysis.
• Verify that the annual budget and the monthly and quarterly forecasts are in line. Monitor the accuracy of the forecast and control or escalate any dangers to it. Clearly illustrate the predicted performance trend with story board.
• Suggest and encourage both ongoing and new initiatives to enhance current processes within the FP&A team

Key Requirements

• Bachelor’s degree in Accountancy and/or Finance.
• Minimum of 10 years of experience of progressive financial experience with focus on providing budget, forecast and business analysis support within MNC.
• Strong quantitative, problem solving and analytical skills, financial modelling skills strongly preferred.
• Detail-oriented, meticulous and able to handle large amounts of data
• Self-motivated, business mindset and a collaborative team player with the ability to work independently in a fast-paced environment and manage well through ambiguity and complexity
• Highly articulate in verbal presentations as well as written communications to interact with stakeholders at all levels
• Previous expertise in business processes, re-engineering and ERP system deployment experience is advantage

If you have the above skills and experience and are looking to take the next step in your career, apply today or send an email with a copy of your CV to [email protected]to begin a conversation.

Remuneration:

• Salary: $5,500 (Senior Executive), $6,500 (Assistant Manager)

• AWS 1 month
• Variable Bonus (3 Month)
• Healthcare Benefit

Responsibilities

Clinical Board:

• Provide secretariat support for Clinical Board meetings.
• Compile papers and presentations for circulation to members.
• Attend meetings and record minutes.
• Submit minutes for review, amendment, and approval.
• Maintain a register of outstanding matters and engage stakeholders to ensure actions are taken.
• Research and draft strategic papers and presentations for the Clinical Board.

Strategic Committees:

• Provide secretariat support to strategic committees, including the Clinical Governance Committee, Clinical Services Development Committee, and Clinical Manpower Planning Committee.
• Lead the preparation of discussion papers and presentations.
• Provide administrative support, including managing appointments, scheduling meetings, and setting agendas.

Clinical Board Committees and Workgroups:

• Lead administrative support for committees and workgroups.
• Prepare discussion papers and presentations.
• Review and standardize administrative and clinical governance policies to ensure consistency in patient-centered and evidence-based care.

Project Management:

• Assist with special projects as directed by the Chair or Assistant Director.
• Develop and implement plans to meet project requirements.

Job Requirements:

• Bachelor’s Degree in any field
• Minimum 8 years of relevant experience, preferably in healthcare.
• Excellent interpersonal, organizational, and analytical skills.
• Strong project management skills.
• Excellent writing and presentation skills.
• Ability to maintain a big-picture perspective while understanding institutional constraints and challenges.
• Ability to supervise and motivate people.
• Self-motivated, creative, and passionate about contributing to the regional healthcare system.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibility:

• Build up company’s overall BIM capabilities
• Prepare, maintain and update of BIM execution plan and models
• Manage process of exchange and coordination of 3D model with consultants and client
• Manage BIM/ Revit setup, family, standards and protocol
• Manage technological collaboration between project team members
• Develop, discover, collect, share and manage processes, best practices and techniques of BIM/ REVIT/ other BIM tools
• Oversee Quality and Standards of BIM in the company

Requirements:

• Diploma in Architecture and above
• 2 to 3 years relevant experience in well-established architectural firms preferably
• Exposure in development projects (commercial, hotel, office, residential)
• Good Leadership, organization and communication skills
• Well-versed in MS Office, the latest version of AutoCAD and Revit
• Have strong proficiency in drafting software and have sufficient experience in submissions to various authorities
• Familiar with local drafting standard and authority submission requirement
• Result-oriented with the ability to manage multiple projects simultaneously
• Experience in Public Housing Project
• Preferably Singaporean/ Singapore PR

We are seeking a dynamic and experienced Technology, Data & Analytics Manager to lead our organization's technological endeavours and drive data-driven decision-making. In this pivotal role, you will oversee a broad spectrum of responsibilities, ensuring the seamless operation and optimization of our systems. The ideal candidate will exhibit strong leadership skills, technical expertise, and a strategic mindset to contribute to our company's continued growth.

Systems Management: Be the Go-To Expert:

• Expert Leadership: Serve as the primary point of contact for all matters related to systems, offering expertise and solutions to address user concerns.

• Issue Resolution: Oversee and promptly address issues reported on various platforms, ensuring efficient problem resolution.

• Seamless Integration: Collaborate with vendors to address integration challenges, fostering seamless system operation and reliability across systems used in the company.

• Billing Management: Manage billings related to systems and address related inquiries.

Strategic Planning and Collaboration:

• Representation in Planning Cycles: Represent the company in planning cycles, actively contributing insights to improve systems and programming targets on the digital analytics platform.

• Stakeholder Collaboration: Collaborate with stakeholders to enhance systems processes, ensuring alignment with overall business objectives.

• Continuous Improvement: Constantly explore opportunities to enhance systems, explore new tools in the market focusing on improving the efficiency and experience of users.

• Training for Users: Provide technical training to a large audience from the user's perspective.

Data Analysis:

• In-Depth Performance Analysis: Analyse performance trends for sharing insights during company-wide meetings.

• Predictive Sales Analysis: Utilize predictive analysis techniques to forecast sales.

• Business Development Support through Data Analysis: Use data analysis to comprehend market trends and inform business development initiatives.

• Automate Reports with PowerBI: Conceptualize, run, and automate reports using PowerBI to provide valuable insights for strategic decision-making.

People Management:

• Mentor and Coach Data & Systems Team: Foster a collaborative environment, ensuring successful project execution, maintaining smooth systems operations, and Business As Usual (BAU), while tracking task progress, priorities, and ensuring successful completion.
• Team Oversight: Oversee the IT Service Management vendor team, ensuring operational excellence and coordination during major company events.
• Vendor Collaboration: Collaborate with vendors on maintenance, new products, and explore opportunities for system improvements.

Personal Requirements:

• Minimum 5 years experience.
• Technology-related degree.
• Can be adaptable in a multi-faceted role.
• Experience working in a small to medium-sized company is ideal.
• Experience mentoring a teammate.
• Excellent communication skills.

What is in it for you:

• Competitive Salary: SGD 4-6k
• Gym/Wellness Allowance
• Health/Dental Insurance
• Working for a company that is passionate about their employees' personal growth.

About EBC

Established in 2005 Ethos BeathChapman are a global executive search firm with a presence in Australia, Asia and EMEA and is part of the highly capitalised Will Group which is listed on the Tokyo stock exchange.

Passionate about staying innovative, we embrace progressive ways of working and new technologies, and adopt an agile mindset to deliver market leading executive recruitment solutions.

We provide solutions across Financial Services, Fintech & Technology, Legal, Commercial and Life Sciences - our vision is to connect the world’s exceptional companies to exceptional people.

We are a part of Moore Global Network, one of the world’s leading accounting networks, with more than 30,000 professionals across 112 countries. We provide our services to a diverse range of large corporations, listed companies, government agencies, private businesses, entrepreneurs and individuals across a broad array of industry sectors.

We have identified the areas of Sustainability and Governance as key elements in driving the firm towards its goals.

About the Role

You will help to develop and maintain strong client relationships by delivering excellent client services. You are also expected to help identify new business opportunities and be involved in practice development activities.

Your role encompasses, but is not limited to, leading a team of driven professionals and managing a portfolio of clients to deliver high quality services in areas such as ESG consulting, data governance/analytics, internal audits and pre-IPO internal controls review (non-IT and IT-related), Sarbanes-Oxley (SOX) reviews, business process improvements, risk management, grant certifications etc. within time budget. In addition to developing and/or reviewing work programmes and findings, you are to identify and recommend lasting improvements to processes, frameworks and governance and be able to benchmark financial and operational processes and controls as well as perform controls optimisation.

You will be expected to work closely with the partners/directors of the SG Group to shape, build and grow the SG team. As part of the SG management team, you will also coach, train and mentor your team.

Requirements:

• Minimum 5 years of experience for managers and 7 years for senior managers within a professional service firm, medium size and Big 4 accounting firms or MNC.
• Bachelor degree (Accountancy, Information Systems or equivalent) from a local/recognised overseas university or industry recognised qualifications such as ACCA, CPA, CIA, CISA etc
• Working knowledge of IIA standards and excellent knowledge of global internal controls, risk management and governance standards (e.g., COSO, SOX, ISO standards, Singapore’s Code of Corporate Governance etc.)
• Prior experience in ESG consulting or IT audits including the use of data analytics tools, will be an advantage.
• Strong situational awareness, methodical and meticulous
• Fluent in English and has high level of interpersonal and report writing skills
• Comfortable with leadership role and excellent in strategy implementation
• Thrive in a fast-paced work environment and are resilient when faced with tight deadlines and work pressures
• Comfortable in leading meetings and public speaking

Key Responsibilities

• Manage a team of staff to ensure the smooth running of the programme’s daily

operations and maintenance of our centre.

• Provide guidance and motivation to staff to achieve the programme objectives, develop

workplans for the team in alignment with agency goals.

• Conduct internal and external environmental assessments to identify areas for

development and improvement so as to better meet the needs of the clients.

• Oversee the curation and development of programmes based on needs of clients.

• Provide coaching and guidance for casework management, needs assessment and

intervention plans.

• Perform casework management for complex issues and conduct home visits with the

team, as needed.

• Ensure service standards are maintained through programme supervision, strong

operational framework and monitoring of programme outcomes.

• Spearhead and sustain community outreach efforts through regular engagement

and collaboration with external stakeholders (including volunteers, corporate partners,

donors, FSCs, grassroots community).

• Oversee budgeting, financial planning of the programme including but not limited to

funding applications and co-supporting fund-raising events.

• Work closely with all the corporate function teams to ensure smooth organisational

processes.

Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the

agency’s values, vision and mission within the team.

. The job may involves some church related activities

Qualifications/ requirements

• Bachelor’s degree / Diploma in social work, with a minimum of seven years of postgraduate

professional experience in social work.

• Social work accreditation with SASW. Candidates with counselling experience and

professional accreditation in this field may also apply.

• Passion for working with children and families from vulnerable backgrounds.

• Strong leadership skills, possess at least 3 years of people management experience,

with strong stakeholder management and people skills.

• Excellent interpersonal, communication and presentation skills.

• A good team player, and also able to work independently with good problem-solving

skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.

• Knowledge of relevant laws, regulations, and ethical standards governing social work

practice.

• Good command of English, both spoken and written for liasie with English speaking people.

• Good working knowledge of Microsoft Office and online engagement platforms.

• Must have the flexibility to be able to work on some evenings and Saturdays

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good command of spoken and written English for handling English speaking people

• This role might need to interact with China customer

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Position Summary

A Global 3PL Logistics entity, seeking for a Logistics Operations Manager to lead a team in the management of logistics and warehouse operations to achieve targeted performance and required service standards.

Responsibilities

• Lead and manage the logistics operations

• Responsible for P&L of the operations

• Supervises and develops staff

• Provide inputs for department’s future needs and operations by defining roles and responsibilities for the team

• Drive Lean Warehousing System

• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

• Enforce security and work safety measures and controls in the warehouse.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Train and manage the team to solve day-to-day operational issues and reach short- and long-term performance goals

Requirements

• Minimum 5 years of experience in shipper (managing 3PL) / 3PL environment

• Bachelor's Degree in Logistics/ Supply Chain Management/ Engineering or equivalent work experience in the logistics field

• Prior experience in managing an operations size of 40-60 personnels will be an added advantage

• Good working knowledge on warehouse management, inventory planning, local distribution and transport management.

• Possess strong leadership skills

• Good communications and interpersonal skills

• Good understanding of customs and regulatory issues related to Logistics

• Experience in WMS systems and possess good computer skills

Responsibilities

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions

• Updating of employee data in the system

• Maintaining of electronic personnel files to ensure employment contracts and related documents are in place.

• Handling bi-monthly payroll for assigned projects/divisions

• Prepare payroll costing for assigned projects/divisions

• Collecting, opening and disseminating of mails

• Source and arrange for adhoc training courses

• Application of training grants

• Handling of foreign work pass employment related matters

• Updating of accommodation related matters

• Updating of foreign worker’s accommodation into OFWAS portal

• Provide support for answering of incoming phone calls and enquiries

• Any adhoc HR duties as assigned

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

• Negotiate, manage, coordinate, and support Logistics sourcing activities for all modes of Freight (Air, Ocean, Trucking & Parcel) including warehousing and brokerage preparing RFx, managing the process and analyzing competitive bids using eSourcing tool.
• Analyze spend data, internal requirements, and external supply markets to develop strategic sourcing strategies and plans aligned with the business goals.
• Prepare, redline and negotiate commercial contracts - services agreements, licenses, statements of work and amendments in conjunciton with legal team
• Develop strong collaborative relationships with internal clients to strategically manage spend and the supply base for assigned categories.
• Develop strong partnerships with Logistics operations, accounts payable, and legal teams.
• Manage, co-ordinate and support special/critical projects such as ad hoc and spot rate approval process and others as needed.
• The commodity manager will need to provide excellent strategic sourcing support to the reporting manager and business partners to ensure a competitive advantage for Western Digital.
• Will drive improvements in key metrics such as cost, quality and transit time.
• The CM will drive process-improvements, assist with projects and provide feedback to management on market conditions, supplier relationships, and quality and customer service issues.
• Ensure timely and cost effective acquisition of products, services and equipment while driving contract compliance.
• Completing day-to-day activities that include specification clarification, source/supplier identification, proposal analysis, review & clarification, contract knowledge, supplier performance management, supplier/customer conflict resolution.
• Provide feedback to management on market conditions, vendor relationships, supply and equipment standardization, quality issues.
• Assist with projects and perform other related duties that may become necessary as directed by management.
• Manage Supplier relationship management including -

• Supplier solicitation, selection and qualification process
• Quarterly/bi-annual business reviews and scorecards

In your role as an Operations Assistant, you will ensure the right execution of routines that support an efficient, consistent and compliant operations as well as adherence to standard operating procedures.

Your assignment

• Ensure that the execution of daily routines are according to the agreed Standard Operation Procedures, process flow and service level agreement
• Support the process of identifying root causes for issues which impact negatively on store operations and use these insights to adapt routines and processes in order to improve the customer experience
• Secure good collaboration with the Customer Contact Centre in securing a fast and easy resolution process for customers
• Actively work to offer alternative solutions that meet the needs of individual customers’ to secure a good recovery of any disappointment in the customers’ journey.
• Support and work according to the inventory routine, in order to maximize stock accuracy and achieve product availability for the customers.

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

Do you have experience in developing a team to provide impeccable customer experience in fine jewellery sales, and looking for career growth in a leadership position? Carrie K. jewellery is growing fast and we are looking for talent who have what it takes to grow with us.

We are an award winning Singapore fine jewellery brand that creates meaningful, personalizable, wearable wishes for engagements, weddings and milestones. The Carrie K. family consists of a team of ten passionate, entrepreneurial, can-do spirits who are unafraid to challenge themselves. Are you one of them?

How will you make a positive impact?

• Lead the Sales team to achieve sales targets by delivering exceptional omni-channel customer experience the Carrie K. way, both in-store and on-line, across our ready-to-wear, customization and bespoke Jewellery
• Manage, track, report, analyze sales & sell through to deliver on monthly targets
• Identify and solve Client’s pain points proactively and professionally
• Train and develop your team to have exceptional people skills to build long term client relationships, product knowledge & professional sales skills
• Consistently gets positive Client reviews and referrals through impeccable Client service and a warm welcoming experience
• Proactively identify the strengths of your team and roster team to anticipate the needs of the business to achieve desired outcome
• Ensure sales operation is administered in an organized and accurate manner
• Project manage ad-hoc events with the team
• Manage the day-to-day store inventory process to ensure zero stock loss and efficient stock turn

Who you are. You….

• Love jewellery that can be personalized to tells meaningful stories
• Share Carrie K.’s values of Curiousity, Can-do Team Spirit, Thoughtfulness, Integrity & Impeccability
• Are a strong leader with at least 1 years’ experience in a leadership role. And will confidently bring out the best in their team to drive the team’s individual success as well as that of Carrie K.

An ideal candidate will have:

• A minimum of 1 years’ experience in managing at least 1 sales assistant
• At least 3 years experience in fine jewellery sales
• Possess knowledge of Diamonds, Coloured gemstones and precious metals
• Experience in selling customized and bespoke jewellery will be an advantage
• Experience within a KPI driven environment and understand how to drive these for ongoing growth and success.
• Ability to work with POS systems, Microsoft applications, CRM and portable devices.
• Ability to prioritise team management, client needs and store management.
• Experience in recruitment, onboarding, and training of all new team members.
• Conducting performance reviews and upskilling team.
• Strong verbal and written communications skills.
• Experience in executing visual merchandising to brand standard

We offer a competitive rewards package that includes:

• Attractive Commission/Incentive
• Customized training & personal development plan
• Career advancement
• Medical Insurance coverage
• Generous staff discount on all Carrie K. Jewellery
• 5 day work week from 10am to 7.30pm in a amazing work environment and team culture

www.CarrieKRocks.com

IG: @CarrieK_Rocks

*** West work location - Transport provided from 11 pick up points around singapore

*** MNC

*** AWS + potential 2 to 3 months VB

*** Attractive flexi benefits

RESPONSIBILITIES

• Ensure accurate monthly payroll processing (for 50 headcount), including reports and statutory submissions, in compliance with Singapore regulations.
• Manage statutory claims such as NS make-up pay and government-paid leave reimbursements.
• Administer the Annual Training Programme, handling enrollment, payment processing, and record maintenance.
• Conduct post-training evaluations and oversee the training database and records.
• Coordinate business-related travel arrangements, including hotel bookings, transportation, and air tickets. (Liaise with external vendor for travel arrangements)
• Support the planning and execution of HRA projects, initiatives, events, and employee engagement activities.
• Participate in survey analysis and reporting.
• Assist in recruitment, employee onboarding, and off-boarding procedures. (Mainly for white collar corporate roles)
• Ensure timely updates and maintenance of employee information in the HRIS system.
• Manage company assets like phones, mobile WiFi routers, and oversee office administration.
• Administer company vehicle maintenance, insurance, and road tax renewals.

REQUIREMENTS

• Diploma/Degree in Business Administration/Human Resource or related field.
• 1-3 years of Payroll, HR and administrative experience in Singapore.
• Preferably familiar with Timesoft but not a must
• Proficient in MS Office (Excel, PowerPoint, Word)..
• Knowledgeable about employment laws and practices in Singapore

An exciting adventure awaits as our client are actively striving to keep pace with the rapidly growing industry.

Should you be keen to explore the opportunity, click APPLY !

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Marcus Liu

EA Personnel Reg. No.: R1107940

ING Wholesale Banking Asia is looking for a Regional Transaction Monitoring Manager,to support Asia Regional Transaction Monitoring related initiatives & deliverables in the region spanning 11 WB Asia locations.

Job description

This person will be a part of the Asia KYC & Transaction Monitoring Team, which is a part of Regional 1st Line of Defence (LoD) Non-Financial Risk Team (Expert Team Asia (responsible for 1st line implementation of Non-Financial Risks) overseeing and actively participating in globally led programs relating to all FEC topics including CDD, KYC & Transaction Monitoring for the region.

This role requires strong FEC Knowledge & hands-on experience in Transaction Monitoring area including regulatory requirements, TM tooling and operational implementation aspects. The person in this role will also act as Transaction Monitoring Risk Ambassador within 1st LoD & promote a strong Risk culture.

Key Responsibilities include:

• Drive and provide Subject matter expertise on Transaction Monitoring( TM) related structural solution implementation for Wholesale Banking Asia based on both global and local FEC/AML requirements and standards .
• Manage outsourcing of all TM related services to due diligence for Transaction services – for Operations & Change related aspects) for Asia in-line with WB Sourcing Governance Framework. Oversee the service performance and monitor/act upon the issues related to outsourced services.
• This role will also require extensive collaboration with internal 1stLoD, 2nd LoD & 3rd LoD regional and global stakeholders to drive discussions, decisions, escalate and embed appropriate governance as required.
• Responsible to coordinate and facilitate annual TM Risk Assessments execution across 7 Asia branches.
• Play an active role in implementation of TM tooling including liaising with global change teams, working with regional operations teams, user testing and sign-off as needed.
• Monitor and act upon Financial Crime Risk Appetite Key Risk Indicator and report regularly to Asia Senior Management for their governance and action.
• Convene & run Transaction Monitoring BAU regional governance calls for the region with key regional & global stakeholders.
• Represent Asia countries’ interests towards Global KYC/TM and drive global strategy across the Asia region.
• Act as the owner of Transaction Monitoring controls for Asia by executing/managing the control testing and evaluating the control effectiveness annually.
• Constantly review & identify opportunities for process improvements in existing TM process.
• Act as regional process owner to provide advisory and support to local process owner in managing and executing their responsibilities related to TM.
• Coordinate with local and head office stakeholders to ensure issues with TM operations are being escalated and managed timely and properly.
• Act as secretary of Regional KYC Committee and other related KYC meetings
• Monitor and act upon relevant findings, risk or issue from internal or external quality assurances/audit/inspection

Knowledge and Experience:

• Bachelor’s degree mandatory with 8-10+ years of experience in Banking & Finance, with any additional professional qualification/FEC related certifications an added advantage.
• Experience with implementing KYC/AML & TM operational & Governance principles across the organization, and a strong understanding of the end-to-end KYC processes and risks & controls in the front-to-back chain.
• Good project management skills being able to manage key work deliverables in a timely manner with good quality.
• Knowledge & hands-on experience with implementation of Transaction monitoring tools such as FCRM and Quantexa is an advantage.
• Knowledge & hands-on experience in working with data analysis, identify data sources, extract data, and analyse and publish results and presentations to stakeholders.
• Experience of having improved AML/KYC/TM processes by leveraging AI/ML solutions is an added advantage.
• Analytical, pragmatic, and problem-solving skills with an understanding of the regulatory environment in which banks operate.
• Is a self-starter and a hands-on team player & strong individual contributor who is good at driving engagement across levels on content discussions & for driving decision making amongst stakeholders.
• Experience with working in complex international & federated organization structure.
• Excellent communication & stakeholder management skills.

Summary:

· Responsible for the growth of the business within the Business Commercial banking team

· Engage corporate clients and work with them to provide banking solutions

· Adhere to the regulatory requirements for all business banking transactions

Responsibilities:

• Acquire new accounts / manage existing accounts to achieve profitability targets established
• Be involved in the sales and marketing of a wide spectrum of banking products and services to meet the needs of commercial and corporate banking segments
• Cross-sell products and services to generate revenue growth for the department
• To grow New-To-Bank clients based on strong fundamentals and as per stipulated creditguidelines from Head Office.
• To encourage a client-oriented approach towards building a successful and profitable business relationship.
• To ensure compliance with AML, internal policies including regulatory guidelines, SOPs, manuals and all other rules and regulations.

Requirements:

· Minimum 5 years of commercial experience preferably in the real estate and construction sectors

· Bachelor Degree in finance industry

· Excellent communication skills

· Strong analytical skills and able to multi-task

· Good stakeholder and project management skills

Main duties and responsibilities:

1. Establish new portfolio for the company
2. Develop and maintain good working relationship with new and existing clients. Explore specific needs and anticipate new opportunities
3. Achieve marketing and sales objectives by contributing marketing and sales information and recommendations for developing strategic plans
4. Identifies marketing opportunities by identifying consumer requirements, defining market, competitor’s share, and competitor’s strengths and weaknesses
5. Forecasting projected business and establishing targeted market share
6. Provides market related information by collecting, analyzing, summarizing data and trends

Education / experience / technical skills required:

• Bachelor’s degree in any discipline
• Background in shipping company with good industry connections is highly preferred
• Outgoing trait and strong interpersonal skills
• Highly driven Team player with ability to multi-task and thrive under pressure
• Proficient in Office 365 including in Word, Excel and PowerPoint
• Singaporean and Permanent Resident is highly preferred

33 Auction is excited to announce the launch of a dedicated Luxury Department. We are seeking enthusiastic and resourceful individuals to join our team as Department Assistant, Jewellery. Fully incorporated and registered in Singapore since 2009 with presence in Jakarta and Beijing, 33 Auction is an established auction house renowned for its expertise in Modern and Contemporary Asian Art. As pioneers of a new category, you will have the opportunity to actively assemble and execute this segment of auctions and selling exhibitions.

Responsibilities:

Logistics and Operations:

- Assist Business Director in management of logistics and operational aspects of the jewellery department, including inventory management, shipping, and receiving.

- Coordinate with vendors, suppliers, and shipping carriers to ensure timely delivery and receipt of jewellery items.

- Assist in the preparation and organization of jewellery auctions, including cataloging, lotting, and display setup.

- Maintain accurate records of jewellery inventory, including tracking consignments, loans, and acquisitions.

- Ensure compliance with all relevant regulations and procedures related to the handling and transportation of jewellery items.

Visual Merchandising and Display:

- Collaborate with the Business Director and marketing teams to create visually appealing displays and presentations for jewellery auctions and previews.

- Assist in the setup and arrangement of jewellery displays, ensuring that items are showcased in an attractive and accessible manner.

- Monitor and maintain the cleanliness and presentation of the jewellery department's physical space, including showcases, displays, and signage.

Client Service and Client Relations:

- Provide assistance and support to clients, including collectors, buyers, and sellers, with inquiries related to jewellery auctions and consignments.

- Serve as a point of contact for clients regarding logistics, shipping, insurance, and other operational matters.

- Liaise with internal departments, such as client services, finance, and legal, to address client needs and resolve any issues or concerns promptly.

Qualifications:

- Bachelor's degree in any field.

- Experience in the luxury business, with a focus on operations, logistics, or administration.

- Previous experience working in an auction house or retail jewellery environment is highly desirable.

- Experience in jewellery operations, including shipping, insurance, inventory management, and visual merchandising.

- Excellent organizational and multitasking skills, with the ability to manage multiple priorities and deadlines effectively.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with database management software.

- Strong communication and interpersonal skills, with the ability to interact professionally with clients, colleagues, and vendors.

- Detail-oriented and meticulous, with a commitment to accuracy and quality in all aspects of work

- Fluent in verbal and written English. Proficiency in Chinese will be advantageous.