The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
Role Responsibilities:
· Promote the Group and relevant entities
· Maintain and develop existing client relationships and make contact with prospective new clients where appropriate
· Maintain up to date knowledge of the products and markets in which you work; actively solicit feedback from industry participants through various means, including trade calls, surveys, industry events, trade shows and conferences
· Understand the desk’s business strategy and seek to identify new business opportunities relating to trends, future markets, products and clients
· On-board new clients following the correct process with the Client On-Boarding team
· Assess client needs and financial conditions to identify internal cross selling opportunities
· Understand pertinent regulation within the evolving regulatory landscape
· Support a risk and compliance aware culture and comply with group policies
· Exercise independent judgement and act with integrity, care, skill and diligence to avoid conflicts of interest and escalate issues as appropriate
Person Specification
Client Focused
· Personable and engaging
· Communicates effectively and efficiently to internal and external stakeholders
· Build relationships and networks with both internally and externally wherever possible
· Demonstrates strong customer focus
· Demonstrates ability to work effectively with others
· Constructively handles disagreements to reach a resolution
· Ability to work with diverse groups/ personalities
Innovative
· Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights
· Seeks opportunities for improvements
· Handles situations and problems with innovation and creativity
Dynamic & Competitive
· Demonstrates high levels of energy in seeking out and achieving new goals
· Goes that “extra mile”
· Is a self-starter
· Shows evidence of being comfortable working in fast paced or pressured environments
· Enjoys a challenge and is able to escalate
· Does not give up easily
Open & Communicative
· Adapts communication style to suit audience
· Projects personal credibility
· Interacts confidently without being overbearing
· Ability to work effectively in a high pressure environment
· Keeps emotions under control in difficult situations
· Handles criticism constructively
Professional Integrity
· Able to demonstrate honesty, integrity and professionalism
· Promotes loyalty to TP ICAP and its principles
· Works ethically and shows respect for both professional and company values
Effective
· Excellent attention to detail, highly organised with a proactive approach
· Strong analytical ability and problem solving skills
Knowledge & Understanding
· Understands ideas and has a viewpoint on the markets and economy
· Willingness to engage with internal and external stakeholders outside of the immediate desk environment
· 1-2 years working experience, ideally in a customer facing role
· Some knowledge or understanding of broking is an advantage
