The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Requirements

· Retail experience

Functional Skills (Hard / Technical)

· Identification of, and follow up on customer concerns

· Ensure that service standards and importance of service recovery are adhered to

· Opening, operating and closing of shift procedures

· Ability to count money accurately without error

Performance (Soft / Core)

· Able to make customers feel at ease and comfortable

· 6-star service

Responsibilities

• Manage and supervise our own on-site work teams, contractors and sub-contractors working onsite from project inception to handover with a view to achieving set targets on deadline, quality, cost and safety.
• Liaise with Sales, Design & Production Departments as well as with contractors and sub-contractors on client’s design requirements, shop drawings, detailing, installation issues, etc.
• Troubleshoot problems arising and rectify/resolve site issues at minimal cost and inconvenience to everyone whilst meeting clients’ expectations at the same time.

Requirements

• Candidates must possess at least a good diploma in any discipline and those with relevant professional qualifications in Civil Engineering, Property Development/Real Estate Management, Architecture, Interior Design or equivalent will be preferred.
• At least 3 years of project management experience.
• Those with signage and display systems project management experience will have an added advantage.
• A self-starter and a committed team player with an analytical mind, good interpersonal and organisational skills.
• Good competency with MS Office applications and project management software and possesses a valid driving licence.

Corsiva Lab is Singapore’s very own creative Website & Mobile Apps Development and Digital Marketing Agency. At our company, our team of 90 is dedicated to providing strong digital solutions, that upholds our client's unique brand, all while helping them to generate higher sales revenue. Our quality of work has brought us close to 800+ clients till date, including companies like Camel Nuts, Capitaland, NUS, SIM, Far East Organization, Republic Polytechnic, Orchard Central, Loreal, Public Transport Council and many more.

We are looking for an experienced & driven Business Development candidate who has passion in digitalizing businesses through our Website & Customised Software Solutions.

The ideal candidate should be an individual who is outspoken, hardworking & able to build relationships with new / existing customers. Most importantly, he/she must be convincing and able to leverage on the company’s unique selling points to generate higher revenues.

Highlights:

• Corsiva Lab is a Pre-Approved Grant vendor, making it attractive for your potential clients with the fundings available. Further to that, we have in-house Enterprise Singapore certified consultants to support EDG applications.
• Basic pay + Transport claims + Attractive Commission model
• Get equipped with useful Digital knowledge from on the job training
• Driven, young & energetic working environment

Job Scope:

• Demonstrate the ability to address each customer’s inquiry, while providing them with the proper information and appropriate software solution based on the customer’s specific needs and interests
• Understand and work in all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations, and the closing process
• Able to source for new leads actively & promptly handle warm leads to ensure the project is sealed
• Preparing detailed & convincing proposals with accurate quotation & timelines based on potential customers’ business requirements
• Manage existing client’s relationship to retain revenue and generate higher life time value
• Clear briefings on scope of work to internal team members once project is sealed. Active communications with management team on revenue reports

Requirements:

• 2 years of experience in related field (Preferably agency background)
• Understanding of technologies such as HTML, PHP, ASP.NET, Reactnative, SQL
• Highly motivated & target driven individuals (Achievable KPIs)
• Good business acumen, communication & interpersonal skills
• Confident & convincing presentation skills
• Open minded and willing to take on new challenges to grow the company
• Singaporean or PR

*On the job training/guidance will be provided!

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

Overall Job Purpose

Responsible for SDC POS and Cashier Office operation ensuring revenue are correctly

accounted for.

Key Responsibilities

Finance operations (efficiency & accuracy)

• Support Cashier Office function and resolve daily operational issues

• Support of ledger configuration for new product types in ticketing system

• Ensure timely & accurate reconciliation to ticketing counter’s and online portals daily

sales against bank statement

• Ensure timely & accurate GST reconciliation relating to POS

• Review cashier office daily cash collection, cancelled tickets printed and miscellaneous

receipt

• Checking of ad hoc credit card refund for counters and online portals

• Ensure timely update of SOP

• Managing brinks and operations support

Compliance

• Ensure that Financial Instructions Manual, Accounting Standards, Financial policies and

all relevant statutory requirements (including IRAS GST policies), and procedures for

financial matters are adhered to.

Business partnering

• Engage with internal stakeholders (business units) in all POS matters

• Work closely with all parties, including auditors.

IT/system impact on Finance matters

• Participate in IT related projects and system development from finance perspective to

ensure financial reporting requirements and back-end support are taken into

consideration.

• Identify opportunities for improvement and enhancement within financial processes

Job Requirements (Qualifications, Knowledge & Experience Required)

• Diploma in Accountancy/ACCA or equivalent professional qualification

• At least 3-4 years of relevant experience of finance or accounting experience

• Analytical and meticulous with an eye for details

• Good problem solving skills

• Sense of initiative and responsibility with the ability to work with minimal supervision

• Good interpersonal and communication skills

• Able to meet tight deadlines and work under pressure

• Able to work in dynamic environment

• Well versed in accounting standards and internal controls

• Well versed in using various computerized accounting systems and familiar with ERP

applications e.g Oracle

• Proficient with MS Office especially Excel

Duration

6 months

Location

Sentosa

Responsibilities

• Forecast planning; Plan and schedule production orders according to demands and available resources
• Coordinate with Project leaders, team members and Production Supervisors on work prioritization according to delivery schedule
• Responsible for material and production planning, requisition of materials and maintenance of BOM and design change implementation
• Responsible for order confirmation based on material and capability availability
• Plan, control and coordinate with purchasers on material deliveries to avoid high stock inventory
• Monitor material availability for production continuity
• Periodically reporting;
• Ensure timely closure of production orders for invoicing
• Other ad-hoc duties assigned

Job Requirements:

• Diploma/ degree holder in Supply Chain Management
• Minimum 1-2 years of relevant working experience / relevant industries
• Good team player and able to complete tasks assigned in shortest timeline
• Good interpersonal, communication and presentation skills
• Good in Microsoft Office
• Independent and proactive
• SAP/MRP knowledge preferred
• English and Mandarin (in order to coordinate with English and Chinese speaking logistics company for shipment arrangement, shipment status and custom declaration.)

Job Description:

• Ensure smooth running and coordination of HeritageCares programmes/events/trainings (digital/onsite), including liaising with internal colleagues, partners, vendors and volunteers etc.
• Plan and conduct surveys for programmes and collate and evaluate collated feedback
• Assist the team in preparing marketing and publicity materials for programmes were required.
• Participate in conceptualisation of programmes for HeritageCares beneficiaries
• Assisting the team with management, liaison work and training of volunteer volunteering for HeritageCares programmes
• Other inter/cross-departmental projects as assigned

Working Arrangement:

Working Hours:

Mon-Thurs: 9am – 6.30pm

Fri: 9am – 6pm

Location: City Hall MRT Station

Salary: $2900-3100/Month

Contract Duration: 12 Months

Job Requirements:

1. Background in Arts, Arts Management, Business Administration, Marketing, Mass Communications, Social Sciences or Health/well-being Promotion
2. Prior working experience would be advantageous
3. Experience in community engagement, partnerships, programming, volunteer management, organizing community-based events
4. Experience working with community groups, volunteers and/or social service sector will be advantageous
5. Dynamic, highly driven individual with strong communication, problem-solving, administration and project management skills
6. Resourceful, adaptable and meticulous with attention to details
7. Good with excel and statistics tracking and analysis
8. Good communication and interpersonal skills
9. Able to multi-task and work in a fast-paced environment
10. Able to work independently when required and is a good team player

Able to work on weekday evenings and weekends if required

Leading project planning sessions

Coordinating staff and internal resources

Managing project progress and adapt work as required

Ensuring projects meet deadlines

Managing relationships with clients and stakeholders

Designing and signing off on contracts

Overseeing all incoming and outgoing project documentation

Participating in tender process i.e. design, submission and review

Designing risk mitigation plan

Conducting project review and creating detailed reports for executive staff

Optimising and improving processes and the overall approach where necessary

Securing growth opportunities and initiating new projects

Managing large and diverse teams

Leading project planning sessions

Coordinating staff and internal resources

Managing project progress and adapt work as required

Ensuring projects meet deadlines

Managing relationships with clients and stakeholders

Designing and signing off on contracts

Overseeing all incoming and outgoing project documentation

Participating in tender process i.e. design, submission and review

Designing risk mitigation plan

Conducting project review and creating detailed reports for executive staff

Optimising and improving processes and the overall approach where necessary

Securing growth opportunities and initiating new projects

Managing large and diverse teams

Are you a recent graduate eager to kickstart your career in events management? PurpleForest Events invites passionate and dynamic individuals to join our 12-month Events Manager Traineeship programme, designed to provide hands-on experience in planning and executing professional conferences, seminars, award ceremonies, and special launch events for the government sector.

ABOUT THE TRAINEESHIP PROGRAMME

• Established in 2022, our 2024 intake marks the 3rd batch of this exclusive programme.
• Open exclusively to fresh graduates, this traineeship has a proven track record, with successful trainees often offered full-time events manager contracts.
• Trainees collaborate with experienced managers to prepare and execute events, gaining valuable skills in liaising with 3rd party partners, corresponding with clients, and managing administrative tasks for event day execution.
• Successful trainees evolve into competent and highly sought-after event managers capable of handling significant government sector projects.

THE PURPLEFOREST WORK CULTURE

At PurpleForest Events, we cultivate a unique work culture characterised by small teams, flat hierarchies, and a commitment to excellence. Join us to experience short communication paths, pragmatic problem-solving, and exposure to various client accounts and event types. We prioritise building your knowledge, experience, and confidence, fostering personal and professional growth.

HOW DO TRAINEES ASSIST THE COMPANY

As an Events Manager Trainee, you play a crucial role in delivering seamless execution of events to meet and exceed client expectations.

• Event Execution Excellence: Work with experienced managers to execute flawless events by liaising with 3rd party partners, ensuring services are secured, managing pre-event client correspondence.
• Administrative Expertise: Develop organisational skills by preparing administrative documents for event day use, including but not limited to registration collation, printing guest name badges, creating holding slides, drafting emcee scripts, and minute-by-minute administrative programmes and more.
• Client Engagement: Interact directly with government sector clients and international VIPs, ensuring client expectations are not only met but exceeded through meticulous planning and execution.
• Skill Development: Gain hands-on experience that allows you to evolve from an assistant role to a competent and confident event manager, capable of quoting, managing, and executing professional events for the government sector.

WHO WE ARE LOOKING FOR

We seek individuals who are passionate about transforming ideas into reality and embody our company’s mission. Ideal candidates will have:

• Singapore citizenship currently residing in Singapore.
• Successfully completed a degree in 2023 or expected graduation in 2024, preferably in communications, marketing, project management, or hospitality.
• Fluent spoken and written English for effective communication with government sector clients and international VIPs.
• Exceptional organisational skills, attention to detail, and proficiency in Microsoft Office tools.
• Familiarity with productivity tools such as Zoom, Microsoft Teams, WhatsApp, etc. to facilitate working in-person at the office, remotely from event venue or at home.
• Strong commitment and the ability to work independently and remotely when required

HOW TO APPLY

Craft your first impression by submitting a comprehensive application to [email protected]. In your cover letter, highlight your excitement for the events industry, explain your interest in PurpleForest, and showcase your written proficiency in English. Please also include the following essential information:

• Earliest available start date.
• Reasons for leaving your last job (if applicable).
• Expected salary

Please ensure your application documents are complete. Only shortlisted candidates will receive an email invitation for an interview.

Join PurpleForest Events and embark on a transformative journey in events management.

We look forward to welcoming the next generation of event managers!

Core Responsibilities

Project Management

• Manage and strategize end to end activities as well as coordinate of projects efficiently
• Source for materials, determine pricing and confirmation
• Control and manage project expenditure within guidelines
• Provide project support to departments, including site evaluation, review technical drawing, oversee setup and meeting clients, when necessary
• Provide timely communication and job coordination between internal & external customers
• Meticulous with good working knowledge of carpentry and construction details
• Responsible for props checking and preparation of on-site project checklist; tools & equipment and post installation report
• Provide on project management training to Support Team

Costing Management

• Preparation of sales quotation to potential clients
• Sourcing of related information to support the projects
• Evaluate project estimates and costing
• Prepare costing sheets for projects

Vendors / Suppliers Management

• From selection, to evaluation and risk assessment to ensure vendors/suppliers meet service level agreements

Job Specifications

• Good working knowledge of project management covering principles and practices related to project estimation, technical, costing, liaising, labor forecasting, building permits, multiple disciplines involved in areas of responsibilities
• Able to work independently and meet tight deadlines
• Excellent interpersonal, communication skills and collaborative skills to work closely with both external and internal customers
• Must be prepared to work at irregular hours due to project requirements

Responsibilities:

• Supporting role for Accounting and Corporate Secretarial Department
• Email reply/Answering phone call
• Performing clericals and administrative duties include filing of documents in both hard and soft copy, scanning, sorting of letter correspondences, performing administrative work and other ad-hoc duties as required

Requirements:

• Minimum an ‘O’ level or Diploma/Advanced Diploma in relevant field, Business Administration or Business Management
• ICSA qualification or currently pursuing ICSA will be an added advantage
• Confident, willing to learn and perseverance.
• Immediate availability will be advantageous.
• Those who do not hold the relevant qualifications but with relevant working experience are most welcome to apply.
• Willing to take on a variety of tasks and responsibilities as required to support the team

Interested applicants, please apply via APPLY NOW button with a detailed resume stating current and expected salaries, and contact numbers.

Job Description:

Volunteers Engagement

• Ensure smooth running and coordination of programmes/events/trainings (digital/onsite), including liaising with partners, vendors and volunteers etc
• Plan and conduct surveys to evaluate feedback
• Prepare marketing and publicity materials, conceptualise ideas and designs to promote the events/programmes/trainings
• Liaise and source for suitable vendors, training providers for programmes, trainings, workshops logistics matters including catering, printing etc.
• Management of docent/volunteer related matters such as processing of volunteer identification cards, organising engagement sessions etc.
• Co-ordinate and maintain an up-to-date volunteer database and record-keeping system through the Volunteer Management System (VMS)
• Develop and implement engagement strategies to support organisational initiatives and volunteers’ needs
• Strengthen volunteer capabilities through initiatives such as training workshops, programmes, engagement activities and sharing sessions
• Conceptualise and implement strategies to increase volunteering opportunities
• Other inter/cross-departmental projects as assigned

Working Arrangement:

Working Hours:

Mon-Thurs: 9am – 6.30pm

Fri: 9am – 6pm

Location: City Hall MRT Station

Salary: $2800-3000/Month

Contract Duration: 12 Months

Job Requirements:

1. Background in Arts, Business Administration, Marketing, Mass Communications or Social Sciences with minimum 2 years working experience
2. Experience in community engagement, partnerships, programming, volunteer management, organizing community-based events
3. Experience working with community groups, volunteers and/or social service sector will be advantageous
4. Dynamic, highly driven individual with strong communication, problem-solving, administration and project management skills
5. Resourceful, adaptable and meticulous with attention to details
6. Good communication and interpersonal skills
7. Able to multi-task and work in a fast-paced environment

Able to work on weekday evenings and weekends if required

Job Summary:

The role of a Business Analyst for an IT product is vital for ensuring that the final product aligns with business objectives and delivers value to users. They help create a bridge between technical teams and business stakeholders, ensuring a smooth and successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and the IT department, translating business needs into functional requirements that guide the development of software solutions and process improvements. You need to gather, document, and analyze business requirements, identify opportunities for process enhancements, and contribute to the successful implementation of technology-driven solutions.

Responsibilities:

General:

• Assistance with Manager to lead the workflow between developers, designers and others team member.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Elicit and document clear and comprehensive business requirements.
• Analyze current business processes and systems to identify inefficiencies and areas for improvement.
• Translate high-level business objectives into actionable technical specifications.
• This involves conducting workshops and research to fully understand the needs and goals of the project.
• Ensure data accuracy, completeness, and consistency in all reporting deliverables.
• Create automated reports that provide regular updates to relevant teams.

Solution Design:

• Develop detailed functional specifications and use cases based on gathered requirements.
• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities.
• This includes making decisions about UI/UX, data flow, and integration points.

Process Improvement:

• Identify process bottlenecks and areas for optimization.
• Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.

Stakeholder Communication:

• Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and other team members, and translate technical concepts back to business stakeholders.
• Present findings, proposals, and progress updates to both technical and non-technical audiences.

Documentation:

• Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related materials.
• Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline the features, functionalities, and workflows that the IT product needs to have.
• Ensure all documentation is accurate, up-to-date, and easily accessible for reference.

Gap Analysis:

• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent misunderstandings and ensures that everyone is on the same page.

Change Management:

• Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for impact and communicated to relevant parties.

Testing and Validation:

• Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is thoroughly tested and meets the specified criteria.

User Acceptance Testing (UAT):

• Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it is released.

Project Support:

• Assist in project planning, estimation, and prioritization of tasks.
• Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with contingency plans.
• Provide ongoing support during implementation and post-implementation phases.
• Take immediate response action on the issues.

Requirements Prioritization:

• Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project constraints. This helps ensure that the most critical features are developed first.

Continuous Improvement:

• Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas for enhancement and suggest improvements.
• Stay up-to-date with the latest trends and developments in the BI and analytics space.
• Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities.
• Transfer of knowledge to other team members to build additional capacity.
• Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in requirement gathering techniques, documentation, and modeling tools.
• Knowledge of business process modeling and improvement methodologies.
• Knowledge of Agile methodologies is often beneficial
• Ability to create clear and concise documentation
• Familiarity with software development life cycle (SDLC) methodologies.
• Ability to work effectively in cross-functional teams.
• Experience in supporting PHP, JS (Vue / Node), Python, Golang, SQL (MySQL/Oracle) in microservices environment
• Familiar with cloud infrastructure like, kubernetes, CDN, Databases, S3, in microservices usage environment

Responsibilities:

• Handling Full set of accounts up to profit/Loss, Balance Sheet, General Ledger.
• Filing GST and computing Annual Tax Return to IRAS.
• Able to Prepare Financial Statement
• Support Corporate Secretarial Department
• Handling Full / Partial XBRL

Requirements:

• Degree/Diploma in Accountancy/ACCA or equivalent.
• Those with practical experience or pursuing an ACCA course are also welcome.
• Have a positive work attitude with good communication skills, proactive with problem-solving skills, and able to work under pressure to meet a tight timeline.
• Proficient in English and Mandarin as to liaise with clients.
• Preferably have working experience in Accounting / Audit firm.

Interested applicants, please apply via APPLY NOW button with a detailed resume stating current and expected salaries, contact numbers.

Job Scope:

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

Requirements:

• Team player
• Experienced in F&B

Job Scope:

Ensure smooth operation and support school administration in areas of finance, procurement, HR, and general administration.

• Assist with daily administrative duties such as documentation, data entry work and managing correspondences to stakeholders.
• Handle telephone calls and inquiries from stakeholders
• Support in matters related to finance (e.g., processing invoices)
• Support in matters related to bus arrangement.
• Support in matters related to store management, including monthly verification of inventory.
• Ad hoc duties as deployed

Requirements:

• Good interpersonal skills and a collaborative team player.
• Good communication skills and comfortable engaging stakeholders.
• Ability to multitask with good time management.
• Proficiency in Microsoft Office.

Salary: TBA

Contract: 6 months

Working Arrangement:

· Mondays to Thursdays: 8:00am to 5:30pm, inclusive of 1hr lunch break

· Fridays: 8:00am to 5:00pm, inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

Network Engineer

Responsibilities

• Provide maintenance support for security systems and tools, including firewalls and other security technologies, as per the maintenance contract requirements
• Conduct security assessments and audits to identify vulnerabilities and provide recommendations for remediation
• Perform system upgrades, patches, and backups to ensure the security systems are up-to-date and running efficiently
• Provide incident response support, troubleshoot security incidents, and work closely with clients to resolve issues in a timely resolution
• Implement security policies, procedures, and standards to ensure compliance with relevant laws and regulations
• Collaborate with clients and stakeholders to ensure that security requirements are integrated into new projects and systems
• Provide internal training and support to the team as part of knowledge sharing.
• Participate in on-call standby rotation to provide 24/7 support for incidents
• Participate in regular operations review meetings, including operational issues, tickets review, etc

Requirements

• This is an L2 Engineer role. Open to L1 candidates ready to move up.
• At least 2 years in network security preferably in a maintenance support role
• Knowledge in network and operating systems
• Knowledge in network routing, switching technologies and protocols
• Exposure in scripting languages and security tools is highly advantageous
• Hands-on experience in firewall and VPN technologies such as Cisco ASA Firewall and VPN, Cisco ACS/ISE, Cisco ESA/SMA, Cisco WSA, Palo Alto firewalls, Checkpoint, Juniper, Fortinet firewalls, etc
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
• Availability to work extended hours and participate in on-call standby rotation

We are seeking a dynamic and experienced Business Analyst (AI Applications) with a strong background in AI applications to join our team. As a Business Analyst specializing in AI applications, you will play a crucial role in bridging the gap between business needs and technological solutions. Your primary responsibility will be to analyze, understand, and translate business requirements into effective AI applications, ensuring that they align with organizational goals and deliver measurable value.

Key Responsibilities:

• Requirements Gathering and Analysis

• AI Solution Design and Implementation

• Data Analysis and Modeling

• Stakeholder Communication and Management

• Continuous Improvement

Qualifications:

• Bachelor's or Master's degree in Business, Computer Science, Data Science, or related field.

• Proven experience as a Business Analyst with a focus on AI applications.

• Strong understanding of AI technologies, machine learning, and natural language processing.

• Excellent communication and collaboration skills to facilitate effective interaction between technical and non-technical stakeholders.

• Analytical mindset with the ability to translate complex business problems into practical and scalable AI solutions.

• Familiarity with agile methodologies and project management practices.

Preferred Skills:

• Experience with tools and platforms for AI development and deployment.

• Knowledge of ethical considerations and best practices in AI development.

• Certification in business analysis or AI-related certifications is a plus.

If you are passionate about leveraging AI to drive business innovation and have a proven track record of success as a Business Analyst, we invite you to apply and be a key contributor to our organization's AI journey.

Job Description

Are you a dynamic and passionate individual who thrives on creating extraordinary customer experiences? We are seeking a highly motivated and experienced Customer Experience Executive to help shape our organisation’s customer-centric culture and champion efforts to make every customer interaction unforgettable and positively impactful!

Responsibilities

• Study and map as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journeys
• Identify pain points and opportunities for improvement and recommend strategic solutions to enhance overall experience
• Understand customer needs and adopt a pro-active approach to maintain and build positive experiences
• Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, and drive data-driven decision making
• Implement service quality standards and processes, monitor performance and drive continuous improvement initiatives
• Collaborate with Technology & Data team to identify and implement customer-centric technologies and tools that enhance the customer experience
• Collaborate with cross-functional teams to drive implementation of improvement initiatives and address potential challenges and resistance to change that may arise during the implementation
• Assist in developing and delivering training programmes to empower employees across the organisation to deliver exceptional customer service
• Analyse training effectiveness through performance metrics, customer feedback, and service quality evaluations
• Proactively address customer issues and concerns by ensuring timely and satisfactory resolution
• Propose innovative ideas and strategies to adapt to changing customer preferences and needs
• Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management
• Stay current with industry trends and best practices in customer experience management
• Support and execute any ad-hoc duties and projects as assigned or required

Requirements

• Diploma/Bachelor’s degree in any field or equivalent
• Minimum 3 years of experience in customer experience design and journey mapping or related role, preferably with a track record of implementing successful customer experience strategies
• Customer-centric mindset with a passion for delivering exceptional experiences
• Excellent communication skills, both written and verbal, and possess effective leadership and influencing skills to collaborate and build cross-functional relationships
• Strong organisational skills and the ability to manage multiple projects simultaneously
• Proficient in Microsoft Office and customer experience software applications (e.g. Freshdesk, PowerBI)
• Ability to work in a fast-paced, deadline-driven environment with a high accuracy and attention to detail
• Excellent problem-solving skills, critical thinking and analytical skills, with the ability to analyse complex data and extract actionable insights
• Proactive, self-motivated and keen learner with the ability to work well in a team or independently
• Adaptable to changes in a highly dynamic work environment

Working Arrangement

Mon to Fri: 830am – 6pm

Salary

$2600 to $3800

Location

National Stadium (Stadium MRT)

Benefits

18 days AL

AWS + Bonus

HP Allowance

Flexible Allowance

Job Scope:

• Issue daily wholesales delivery orders.

• Calculate return for wholesales delivery order & issue wholesale invoices.

• Monitor bank receipt from bank statement.

• Follow up with outstanding payment.

• Arrange cheque collection & bank deposit.

• Issue tax invoices for cake orders & vouchers.

• Assist in monthly intercompany billing.

• Ensure completeness of sales transactions recorded (Receipt voucher & journal voucher).

• Prepare pivot tables for bank statements for retail sales.

• Verify & review invoices before payment processing.

• Ensure invoices are properly recorded in the accounting system.

• Ensure payments & reimbursement are processed timely.

• Perform payment reconciliation for all payment methods.

• Verify new supplier’s bank details & circulate for managements’ approval.

• Assist in preparing some petty cash payment.

• Monitor expiry date for lease agreement.

• Follow up with relevant department for new lease agreement.

• Ensure new lease agreement are taken up & old lease agreement are written off.

• Calculate & prepare monthly lease asset depreciation & finance interest.

• Maintain bank reconciliation & account receivable schedule.

• Maintain schedule for lease assets, lease liabilities & accrued interest.

• Prepare schedule required by auditor & management.

• Perform month-end financial closing according to company’s reporting timeline

• Assist in annual finance audit.

Job Requirements:

• Diploma/ Degree in Accountancy or an equivalent professional certification.

• Min. 3 years of relevant working experience.

• Good knowledge of APAC software.

• Singaporeans/ SPR Only

• Age below 50years old

• Female only

• Able to work on weekends (1 full day & 1 half day per month)

• Comfortable to work in Jurong area

• Proficient in Microsoft Office (Excel & Word)

• Strong attention to details, accuracy in data entry.

• Able to work independently.

• Good time management skills & ability to meet assigned deadlines.

• Effective communication skills to liaise with internal & external stakeholders.

Benefit:

Annual Leave 10 days, add one one day every completed one year, up to 14 days

Medical Leaves

Off in lieu 0.5 day for that worked full day Saturday

Role:

• Providing purchasing services in adherence to established purchasing procedures.
• Promptly notifying Technical Superintendents of any purchasing-related issues.
• Managing the computerized purchasing program.
• Carrying out additional tasks as assigned by superiors.
• Demonstrating familiarity with and adherence to the Company’s Management System.
• Efficiently implementing the Company’s Management System.
• Actively contributing to the development or modification of procedures.
• Advocating and supporting initiatives for continual improvement.

Requirements:

• Relevant education or equivalent training and experience.
• Proficient in communication.
• Familiarity with computer programs.
• Openness to learning and embracing new systems and ideas.
• Strong communication skills and the ability to collaborate within a team.

Siemens Mobility is an outstanding place to have a career in an innovative environment. Siemens Mobility Rail Infrastructure business supplies the global markets of rail and road-bound transport with innovative products and solutions for Rail Automation, Rail Electrification and in the area of intermodal mobility, apps and backend systems.

What are my job responsibilities?

As Project Manager Signalling, you successfully lead a Signalling Project, ensuring the Delivery in terms of Quality, Schedule and Costs:

• You are responsible for the P&L of the Project, working very closely with the Commercial PM.
• You lead the local onshore project team and coordinate with the offshore team in Europe (Design, R&D and manufacturing)
• You monitor all contractual matters working closely with the Contract Manager
• You establish a close relationship with the customer project team to ensure successful completion of different stages of the project
• You formulate efficient strategies to achieve the project targets
• You monitor the performance of the subcontractors and advice improvement measures working closely with the respective Construction and Coordination Managers
• You monitor the Overall Progress of the Project (Installation, Trains, Coordination, T&C)
• You ensure compliance with internal and external regulations and processes and report to the Head of Signalling Projects

What do I need to qualify for this role?

• You have profound project Management knowledge, with at least 5 years of experience as PM and vast experience in Signalling projects
• You are a team player who is analytical, highly motivated and independent with excellent team spirit and interpersonal skills.
• You have the ability to communicate well with different levels and qualifications of professionals.
• You have basic knowledge of Contract and Financials
• You are well versed with PM tools; MS Project and MS Office
• Your additional knowledge in other railway core systems (electrification, rolling stock and telecommunications) is a plus.
• Your relevant PM Certifications are a plus.

We support a diverse workforce.

Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.

Responsibilities

Key tasks include:

1. Manage the Pulau Ubin Micro-grid project;
2. Oversee and manage project management and grant administration efforts for R&D projects, including to:
   1. Monitor project progress, manage project virement and variation requests, ensure the timely submission of audit and progress reports by grantees, check and process claims submitted by grantees, and check and process invoices raised by Finance for disbursement of grant funding to grantees;
   2. Support the department in providing updates to relevant agencies on budget projections, project progress, and funding utilisation for R&D funds;
   3. Work with Finance to streamline grant administration and project management processes, including exploring the use of digital tools and data analytics to support these efforts;
   4. Improve EMA's grants governance processes; including ensuring that EMA's Grant Management Handbook adheres to NRF's guidelines, and updating the Handbook where necessary; and
3. Support the department's efforts to develop a grid capability roadmap, to identify the grid capabilities needed to support the Singapore Energy Transition and develop strategies to achieve them. This includes organising and supporting workshops and meetings where needed.
   

Requirements:

1. Degree in any discipline
2. Independent, meticulous, detail-oriented, self-motivated and responsible
3. Good communication skills (oral and written)
4. Proficient in MS Office applications
5. Proficiency in data analytics/automation tools (e.g., Tableau, PowerBI, RPA) will be an advantage
   
   .

Working hours: 8.30am to 6pm (Mon to Thu) and 8.30am to 5.30pm (Fri)

Working Location: Alexandra Road

Contract: 9-months

Salary: TBA