A great opportunity to be part of a dynamic and progressive mid-size SME healthcare provider with a regional presence, as MD Pharmaceuticals Pte Ltd continues on its growth and expansion plans, in Singapore, Malaysia, Hong Kong, Thailand, Myanmar and other parts of Asia in the coming years.

MD Pharmaceuticals Pte Ltd is now seeking to hire:

Business Operations Executive

____________________________________________________

Main Responsibilities:

• Handle basic Human Resource functions (e.g: Monthly payroll, CPF contributions, work pass applications, applicable employee leave, ensure compliance with all relevant local employment laws and regulations, etc.)
• Review and identify gaps in the company’s current business operations and provide suitable recommendations on enhancements. This will include the planning, budgeting, forecasting and ensuring optimal use of all company resources to maintain/reduce overall operational costs through different initiatives.
• Work closely with various stakeholders, including staff, customers, suppliers and other vendors, to further business objectives.
• To also develop and carry out various new business operational plans in partnership with the management so as to ensure that strategic goals are reached
• Perform data analysis and generate relevant tracking reports
• Assist with various administrative duties, including handling customer phone calls, order processing, inventory control, etc.
• Handle special ad-hoc projects, based on management’s requirements
• Assist with some daily administrative matters, including order processing

Key Requirements:

• Diploma/degree in Human Business Management/Resource Management from a reputable institute.
• At least 5 years of relevant working experience in Singapore handling Human Resource and operational issues, with strong knowledge of both areas
• Tech-savvy and highly proficient in SAP and Microsoft Office
• Have strong sense of own initiative, highly independent and resourceful
• Meticulous with great attention to details and monitoring skills
• Strong analytical and problem-solving skills, with ability to propose feasible solutions to management
• Possess good interpersonal and communication skills to collaborate with colleagues and also deal with customers/suppliers whenever necessary

Interested candidates, please submit your updated resume & expected salary to us through the “Apply Now” button.

Our Client, one of the world’s biggest IT Infrastructure service provider and consultancy that provide designs, builds, manages, and develops large-scale information systems, with a comprehensive set of Technology Services around hybrid cloud solutions, business resiliency, network services for IT transformation, Applications, Data, AI, and an open integration platform delivery IT solutions. Due to their expanding project size, they are hiring experts in the focus of WebSphere.

Looking for professional WebSphere Administrators with no less than 3 years of experience in this domain up to 8 years of experience.

Responsibilities:

• Installation of WAS/HIS, Development, Production Support, Troubleshooting various issues pertaining to:
• Heap Dump/Java core Analysers,
• Configuration issues,
• logs analysis
• Installation, configurations of WAS on versions 9.x, 8.x, 7.x, 9.x, 9.0.5x, 8.5.5.x
• Providing support for the versions 9.x, Bx, 7.x.

Configuration of SSL between different layers of middleware and WAS such as:

• Application
• Webserver,
• Web browser,
• Between two clusters,
• Dynamic outbound SSL configurations

• Configuration of SSO (Single-Sign-On) using Kerberos for multiple apps

• Integration of LDAP with WAS along with SSL

• Integration with WebSphere MQ with WAS along with SSL

• Configuration of new JDBC resources involving JDBC providers, data sources for Oracle, DB2 etc.

• Workload management and failover capabilities with WAS cluster and IHS including WAS Plugin.

• Patching on WAS. IHS, Plugin regularly etc.. and supported the Shift single handled.

• Perform Root Cause Analysis & troubleshooting in the live environment, working on problem tickets for the same matter.

• Adhere to strict Service Level Agreements for incidents to provide solutions to clients.

• Building the Environment with the client timelines and handing over to the Support team, etc

• Worked closely with other supporting teams to resolve issues such as:

• Midrange Teams
• Network Teams,
• LB teams, etc

• Provide the following training and or sharing for new team members, Project matter escalation topics and or for Point of Contact Management meeting:

• Knowledge sessions
• Brown Bag sessions
• Internal Tools Set up

Requirements:

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
• With a minimum of 3 years of experience as a WebSphere administrator or in this domain up to 8 years of experience.
• Certification: IBM WebSphere Certified Professional
• Middleware: WebLogic/WebSphere Applications Server 6x, 7x, 8.5, 9.x, 9.0.5.x, Apache, LDAP Integration
• OS: UNIX, AIX, LINUX, Win XP, Win Vista, Win 9s, NT
• Scripting: Shell script, Perl script
• Web Tech: Apache, IBM HTTP Server,
• DB RDBMS: IBM DB2, Oracle Database Integration.
• UNIX Tools: Putty, SSH, Telnet, FTP
• Ticketing Tool: HP- Peregrine, OTRS, RMS, Service Now (SNOW), BMC Remedy
• Exposure: To Large and Major Enterprise Environments | Banking/Financial Environment
• Experience working on Project from Scratch to Live

Interested applicants, please send your updated resume.

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R23116011

Responsibilities:

Finance Management and Tax

• Lead the preparation of financial closing processes, ensure reliable, accurate and timely reporting of financial accounts closing.
• Review and manage tax-related documentation and work of the department.
• Liaise with external auditors, tax agents and consultants for the preparation of statutory reports and submission.
• Ensure statutory, regulatory and tax compliance.

Management Reporting

• Provide weekly and monthly reports to Management on financial analysis of financial performance.
• Manage corporate strategic planning initiatives.
• Manage organization management reporting and budgeting functions.
• Support internal, external and compliance audits.

Strategic Partnering

• Deliver effective business partnering with internal business units on financial accounting, contract, and vendor management matters.
• Focus on continuous processes improvement to achieve optimum efficiency and standardization of corporate functions.
• Drive new systems or process implementations, ensure proper documentation of processes and procedures.
• Identify opportunities and gaps to improve cost efficiency and cost reduction.

Compliance

• Participate in development and implementation of corporate compliance policies and manuals.
• Drive compliance monitoring and review of internal compliance program
• Provide support to business and management team on regulatory and compliance matters.
• Assist in audits by handling and responding to requests.
• Oversee completion of all necessary regulatory reporting
• Establish and maintain adequate internal control measures, policies, and procedures to ensure smooth and efficient operations.

Requirements:

• Bachelor’s degree in Accounting, ACCA or equivalent with min. 10 years of commercial/ relevant working experience
• Excellent accounting knowledge of IFRS/SFRS and Singapore Tax and GST regulations
• Practical knowledge in Transfer Pricing
• Possess a wide array of corporate functions knowledge focusing on Financial and Management Reporting, Contracts and Vendor Management and Human Resources
• Prior working experience in audit or public accounting
• Experienced in rigorous financial planning, analysis and/ or strategic analysis is a plus.
• Proficient in MS Office with advanced MS Excel skills.
• Competent with finance modelling skills with strong analytical abilities.
• Proven ability to build and manage high performing teams.
• Team player with a positive, will do attitude with a flexible yet disciplined approach.
• Highly motivated individual
• Attention to detail and accuracy.
• Good communication skills – ability to present financial information accessible to non-financial stakeholders in concise manner.
• Excellent time management skills – Ability to prioritize workload and to work on strict reporting deadlines.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23762

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Join a dynamic team as a Customer Service Business Process Specialist, driving excellence in offer-to-cash processes. Be a key player in optimizing Supply Chain Management and setting standards for Customer Service across the Asia Pacific market for the Smart Materials Division.

Key Responsibilities:

• Lead and manage direct reports, ensuring timelines, accuracy, and efficiency.
• Implement project goals within budget, time, and quality in the Division/BL(s).
• Drive digitization through IT systems, including cost-benefit analyses.
• Represent and decide in cross-BL / cross-segment committees for OTC processes.
• Create and track business cases, manage project teams, and practice risk management.
• Define, streamline, and implement standardized processes across Customer Service teams.
• Coordinate processes with users and implement solutions in IT systems.
• Provide updates for steering committees and stakeholder management.
• Drive active change management initiatives.
• Provide 1st/2nd level support for key users or act as a key user for Customer Service team(s).

Requirements:

• University Degree preferred.
• Strong communication and interpersonal skills.
• Excellent team player.
• Independent, meticulous, organized, with a positive attitude.
• Proactive in resolving process issues and driving Continuous Improvement.
• 8-10 years of experience in Customer Service managing the order-to-cash cycle.
• Experience with ERP systems, S4/Hana, SAP, CRM, IBP, and Microsoft Office.
• Project Management skills.
• Exposure to process mapping; 6 Sigma Green Belt Certification preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23776
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

SUMMARY

Derivative product expertise, valuation understanding, scripting (Python/Excel), and financial engineering background.

Proven ability to gather, document, and articulate requirements, facilitating stakeholder engagement.

Bridging business and tech, managing UAT, and proposing solutions within banking and market data understanding. Experience in BANKING DOMAIN IS MUST . Good Chinese language skills required

Requirements

• Experience of derivative product characteristic, including structure of products, valuation/pricing information associate with the products

• Knowledge with vanilla product and derivatives and understand the general market practice

• Understand the basic concept of valuation/pricing approach of vanilla and derivatives

• Knowledge in market data

• Experience with scripting language, i.e. Python or Excel Macro

• Master in Financial Engineering, Quantitative Finance or CFA .

Responsibilities

• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team

• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.

• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.

• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.

• Become an effective “bridge” between business users and technology.

• Good team player with strong interpersonal skills.

• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Overview:

Top global hedge fund seeks a talented, energetic self-starter for a Desktop Support Engineer position. Candidate must have a minimum of 5 years’ experience supporting MS Windows Desktop/Server environments leveraging the latest tools and concepts in order to provide exceptional service delivery across the enterprise. The optimal candidate will be process driven and have a diverse technology background with a desire to learn and become the best. A basic understanding of financial markets and trade lifecycles is a plus. The candidate must be an exceptional problem solver and a very strong communicator with the ability to multitask.

In the role of Desktop Support Engineer, the employee responsibilities will include:

· Provide global end-user and desktop support in a fast-paced environment (includes all offices, remote and executive leadership support)

· Office 365 applications and Windows 10 operating system support

· Microsoft Active Directory and Office 365 Exchange Online management

· Citrix Cloud/Microsoft Azure VDA/VDI platform management and support

· HP Workstation, HP Thin Client, Lenovo laptop management and support

· Cisco VoIP phones, Cisco Unified CM and Cisco Unity Connection Administration

· Mobile device (iOS, Android) support managed through MDM platform (MobileIron)

· Supporting video conferencing systems (Zoom, Neat, Poly)

· Supporting Market Data Applications (Bloomberg Anywhere/Terminal, etc.)

· Basic Network troubleshooting (DNS, DHCP, Network slowdowns, remote VPN/VDI connectivity problems, etc.)

· Consistently logging and monitoring service tickets to ensure fast, thorough resolution and documentation of every issue through JIRA Service Desk

· Office moves and build outs

· Device inventory and asset management

· Employee onboarding/offboarding

QUALIFICATIONS & REQUIREMENTS:

In order to effectively represent the Company and communicate with clients, the employee must be someone who has:

· Minimum 5 years desktop support experience at hedge fund or investment advisor

· Exceptional customer service with strong written and oral communication skills

· Strong drive and passion for technology and self-development

· Strong problem-solving skills, high attention to detail and quick to learn both user and system environments

· Ability to work independently and multi-task

· Keen attention to detail, with commitment to follow through and follow-up

· Extensive understanding of desktop support standards and best practices including related hardware and software

· Experience supporting mobile devices

· Experience supporting remote users and troubleshooting remote VPN/VDI connections

· Knowledge of PowerShell, scripting, automation, and packaging (Microsoft System Center Configuration Manager) is a plus

· Travel may be required across all office locations for coverage and/or initiatives

Don’t have all of the skills listed above? Have extra skills you think are important that we haven’t thought of? Please, let us know by applying and telling us a bit more about yourself and why you think you’re qualified!

• Administer project planning and project execution;
• Ensure all project activities are performed productively and are in accordance to specification and schedule, in the most efficient and cost effective manner;
• Co-ordinate the mobilisation/demobilisation of construction equipment to suit construction schedules;
• Assist with cost control and estimating activities;
• Check and verify subcontractor claims and variations;
• Ensure all company reports and documentation are completed accurately and on time;
• Continually seek improvements in the work systems;
• Maintain close liaison and communication with field operations team;
• Stay focused on the needs of the client and strive to exceed their expectations;
• Perform any other related duties as and when assigned by Manager.

Requirements:-

• Diploma / Degree in Mechanical Engineer or related engineering field;
• Min. 3 years of related field experience;
• Knowledge on Autocad will be advantageous;
• Dynamic and good team player;
• Good planning, execution and presentation skills;
• Able to travel overseas as and when required.

Interested applicants, please send us your detailed resume stating current and expected remuneration, reasons for leaving previous employment and availability to commence work.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• PC Asset Management using Asset Management System(Web)
• Handle asset registration, transfer, disposal, labeling
• Responsible to co-ordinate with relevant parties (Finance, HR, GA/Procurement, StoreRoom PIC) for PC Asset Management
• Accountable to check on asset availability from StoreRoom PIC and handle asset issuance
• In charge of asset collection upon resignee exit clearance

Requirements:

• Fresh graduate are encouraged to apply
• Immediate starter is highly preferred
• Excellent customer service and interpersonal skills
• Good analytical and problem solving skills
• Independent and highly responsible with issued tasks
• Working location: Mapletree Business City, Pasir Panjang

Please only apply via direct application on this MyCareersFuture website.

Or, email your CV and indicate Job Title as email subject to the following: [email protected]

Only shortlisted candidates will be notified.

Role purpose

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Project Manager/Scrum Master.

The Project Manager/Scrum Master plays a critical part in CloudGo’s professional services, by Managing and leading our customer projects and agreements. The Project Manager/Scrum Master primary responsibility is leading customer projects managing deployments of ServiceNow solutions to various customers. You will have a passion for customer success and be self-motivated, building high performing teams and delivering exceptional customer outcomes across multiple customer stakeholders. You will know how to form long lasting trusted relationships with executive level stakeholders gaining their endorsement for high quality delivery on time and to the highest quality, be the primary customer contact for services, handling issues and escalating as appropriate. You will have excellent verbal and written communication skills and demonstrated abilities in building and motivating high performing successful project teams. Customer satisfaction is key to CloudGo’s success, there will be at times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

· Accountable for management of overall project including scheduling, scope and budget

· Managing projects, sprints, updating details and providing regular reporting

· Facilitating key stakeholder meetings including regular steering committees with internal and customer teams, reporting on progress, issues, risks and contributing to issue resolution

· Manages stakeholder expectations, maintaining focus on overall deliverables agreeing and applying contractual terms of project

· Understands and engages expertise of others alongside own

· Working independently on projects

· Collaborating effectively with local and remote staff to drive successful outcomes on time and within budget providing support and mentorship

· Developing and maintaining strong customer relationships with key stakeholders including executive sponsor, program managers, business process owners and enterprise architects

· Responsible for ensuring the customer is fully informed and up to date on progress and concerns including risks, issues, scheduling, resourcing and change requests

· Responsible for delivering successful outcomes in customer projects, ensuring excellent reputation for delivery and securing customer satisfaction ratings of 5 out of 5

· Monitors and measures customer satisfaction

· Applies knowledge, tools and technical expertise to create value, ensuring it is tailored to the specific needs of the customer

· Manages customer projects effectively ensuring objectives, deadlines and budgets are met by team members under own control

· Competent use of project planning, tools, milestones appropriate for the size and scale of the project

· Demonstrates the ability to assess, form and allocate work streams, managing own time and that of others to meet deadlines

· Works with the customer to determine a handover process to ensure skills transfer, sustainability of results and knowledge capture as appropriate for project and customer.

· Proactively predicts and reviews any potential areas of deficit, addressing them before the project finishes

· Operates competently in all areas of project management and delivery

· Manages ‘medium risk’ projects (working with others for high risk)

· Identifies, quantifies and manages issues impacting on delivery of project

· Enhance & increase ServiceNow knowledge by practicing continuous learning, training and certifications utilising CloudGo’s ServiceNow training platform

· Working with our process owners to identify opportunities for improvement

· Shares knowledge and experiences with others

· Keeping abreast of new platform features and capabilities

· Identifying opportunities and influence customers to adopt CloudGo services

Basic requirements

· Presents ideas convincingly to achieve specific outcomes

· Demonstrates skills in building consensus and resolving conflict

· Applies techniques to achieve influence, impact and achieve specific outcomes

· Provides thoughts and ideas in a clear style using effective verbal and nonverbal communication techniques in formal and informal situations

· Uses presentation tools effectively to engage audience

· Produces clear customer and internal reports selecting most appropriate style for audience

· Seeks support from peers where appropriate

· Embracing different cultural perspectives, thought diversity and cultivating workplace equality

· Championing processes and continual improvement of our ways of working

· Experience showing successful delivery of multiple customer projects for 3+ years

· Basic ServiceNow knowledge

· Creative thinking and the ability to think outside the box

· Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

· ServiceNow Administration PPM Fundamentals

· Scrum Master Certification

· Project Management Certification eg Prince2, PMP, CPM

· ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Project Manager Scrum Master in Singapore (cloudgoservices.com)

• Deliver high-quality support to all open projects of the Technical Team, ensuring clients receive the best assistance and resolving escalated customer complaints.
• Manage and control project elements, providing reports to the Technical Director on project status.
• Establishing project objectives through the review of project proposals and plans, and consultation with management.
• Ensure the project schedule is maintained by monitoring progress, coordinating activities, and resolving any encountered problems.
• Sustain project schedule by monitoring project progress; coordinating activities; resolving problems.

Requirements:

• CAPM/PMP/Scrum Certified
• Degree and above
• At least 2 years of experience in handling small-mid size IT solution projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Are you curious, motivated, and forward-thinking? At Worldpay you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

The Merchant Solution division - Global eCommerce is booming. With significant revenue increases year on year, the business is the engine room of our global strategy. As experts in what we do, we operate across verticals that represent the most exciting opportunities for global eCommerce growth Digital Content, Global Retail, Airlines, Regulated Gambling and Travel and in doing so we are privileged to partner with many of the world’s most dynamic organizations. Our strategic aim is to drive differentiated value for our customers by increasing their profitability and hence Worldpay’s share of wallet. To achieve this, we aim to reach more customers in more markets, in local language and with local payment options.

What you will be doing

• Act as the central go-to resource for all internal colleagues and external customers from ‘yes’ to ‘live’.
• Primarily support our Singapore & Australia commercial teams
• Actively participate in customer meetings with the sales teams & support functions.
• Work closely with Solution Consultants for creating merchant onboarding project plans.
• Active daily face to face communication with key internal stakeholders to drive the project to live as successfully and quickly as possible. You are the conductor of the Worldpay orchestra.
• Develop, complete, share and execute a written project plan incorporating all key dependencies to get every large corporate customer live on time and as quickly as possible.
• Hold weekly project status tracking calls with all relevant internal and external stakeholders.
• Provide minutes and next steps from regular internal/external meetings/calls.
• Provide regular updates to the Account Teams on project status, flagging risks and escalations to line manager or project sponsor.
• Produce weekly project status report to the functional head.
• Work in partnership with the customer project manager, agreeing joint actions, tasks and timelines
• Work with merchant to gather, collate & submit relevant documentation to ensure SLAs are met.
• Work with relevant stakeholder from boarding and implementation to verify and validate all system setups to ensure accuracy for delivering customer delight and maximise commercial opportunity.
• Arrange customer demo and training on product or systems (e.g. Payment Gateway, Hosted Payment Page, Risk Management, Pazien Reporting, etc.
• Provide post-live performance monitoring to Internal and External stakeholders, ensuring performance is line with expectation.
• Conduct project closure activities to formalize and communicate the project acceptance, handover documentation to accountable teams (Sales & CX) and complete a post-live review to identify areas of improvement.
• Recommend optimized approaches to ensure the onboarding of merchants continuously improves.
• Other related duties and special projects for process and operation optimization as assigned.

What you bring

• Tertiary education with good track record in project management and knowledge of project management best practices.
• Skill of using project management software to create and manage projects reporting, e.g., MS Project, Salesforce.
• Good negotiation skills and the ability to work with all levels of an organization - internal and external.
• Strong analytical, planning, and organisational skills with an ability to manage competing demands with strong commercial acumen.
• Manage multiple work streams simultaneously and resilience to manage internal blockers and find solutions.
• Experience working with third party vendors and outsourcing companies.
• Card payment and merchant acquiring product knowledge will be a nice to have but not essential.
• Excellent verbal and written communication skills and ability to interact effectively with executive level clients.
• An eye for long-term strategy and vision for process improvements.
• Great presentation skills, marketing experience is desired but not essential.

What we offer you

• Competitive salary and attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

about the company

My client is in the medtech manufacturing sector.With more than 20 years history, this is a great brand to join at an exicting time in their development.

about the job

• Plan and execute regular planning parameter reviews and update inventory control parameters of products in APAC Regional Distribution Center
• Regular validation and updates of inventory control parameters and inventory or sales analysis of ADC
• Design and maintain reports for operational and analysis use
• Update, analyze and report performance indicators
• Manage purchase order daily operations
• Generate purchase orders to factories/EDC/NADC
• Handle received stock discrepancies and resolve order related and nonconforming product issues
• Handle return shipment to vendor
• Actively identify and propose improvement to global policies for inventory management of regional distribution centre
• Review and manage material and purchasing master data in SAP

skills & experience required

• Bachelors / Diploma qualification
• Minimum 4 years of Demand & Supply Planning and purchase order management experience
• Hands on to ensure inventory and cost are optimised
• Experience in life science / medical manufacturing / medtech environment will be a plus
• Proficient with spreadsheets (Microsoft Excel)
• Proficient with SAP
• Willing to work in east of Singapore (Kaki Bukit / Jalan Besar / Bendemeer)
• Proficient in the following : forecast and planning, inventory management, air and ocean freight, import and export trade compliance
• Able to commence immediately or within short notice period will be a plus

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Justification Request:

The successful candidate will join the Data Management Group at the Bioinformatics Institute (BII) within the Agency for Science, Technology and Research (A*STAR). The Observational Health Data Sciences and Informatics (OHDSI), Observational Medical Outcomes Partnership (OMOP) Common Data Model (CDM) is the national data standardisation framework adopted by Singapore’s Ministry of Health (MOH) for real world evidence studies. This is a functional role that combines data management and data science skills for OMOP data curation & data analytics of national strategic research datasets.

Job Summary:

Support with the data curation and data analytics of national strategic research datasets based on OHDSI OMOP framework (multi-modal data integration, data cleaning, data curation, data quality assessments and data analytics) - https://www.ohdsi.org/

Job Responsibilities:

- Implementation of OHDSI OMOP framework across the national strategic research datasets such as the Growing Up in Singapore Towards healthy Outcomes (GUSTO) cohort study, https://gustodatavault.sg/omop/
- Develop and implement data management strategies for standard Common Data Model, vocabulary/ontology, mapping tools, methods and documentation.
- Develop and implement proactive quality control audits/quality management plans across datasets to ensure data mapping accuracies and completeness.
- Generate comprehensive reports and visualisation dashboards to effectively communicate data insights to stakeholders, including investigators, physicians and regulatory bodies.

Job Requirements:

- A Bachelor/Master Degree in Public Health, Data Science, Statistics, Computer Science of related field.
- Good programming skills (Python, R).
- Knowledge/experience on Good Clinical Practice (GCP), Good Clinical Data Management Practices (GCDMP) guidelines, OHDSI OMOP Common Data Model and regulatory data submissions.
- Good team player and communication skills for collaborative research.
- 0 - 3 years’ experience.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

- Understanding F&B related operational systems/tools/devices

- Maintaining safe workplace and efficient workflow to maximise productivity in outlets

- Improve problem solving and communication skills to communicate effectively with internal and external stakeholders

- Ensure effective time management to meet deadlines and milestones

- Being able to adapt and respond to the changing demands from internal and external stakeholders in the fast paced environment in the F&B industry

Specific Responsibilities:

- Responsible for new store design & construction project management

- Workflow and procedures for BOH and FOH. Maintaining highest quality of product as according to SOP. Ensure a low level of wastage of inventory and foods. Manpower Planning. Monitor the teams and work closely with them, making sure all staff adhere to health and safety standards.

– Housekeeping like storage areas, ensuring they are secure, neat, clean, hygienic and adhere to SFA standards

– Weekly ordering of ingredients and fresh foods to maintain adequate stock levels and coordinate all aspects of deliveries and maintenance of records.

- Identify operational deficiency and provide solutions to improve workflow and maximize productivity

- Lead and motivate staff in achieving sales targets and customer satisfaction

- Customer service satisfaction and enhance guest experience at the shop

- Any other appropriate duties and responsibilities as assigned

Roles and responsibilities:

• Capture business requirements effectively and create user stories for development work packages.
• Communicate effectively with developers on explanation of user stories and validating the end implementation of the requirements.
• Facilitate in the production and agreement of solution designs; incorporating the inputs from Business and Technical teams.
• Communicate with product managers on product roadmap, backlog grooming, prioritization of requirements and sprint release/plans
• Handhold delivery of items throughout the delivery lifecycle and facilitate the team in resolving
• Co-ordinate with business stakeholders to acquire user feedback and refine requirements.

This position requires:

• Business Analyst with 5-6 years of experience working in finance industry/Banks & in G20 OTC Trade Reporting Domain .
• At least 2 years of exposure working in Derivative Products (FX, Rates, Credit, Equity etc). Basic Functional knowledge of the products is essential.
• Strong technical experience in various system interfaces, database , scripts and excel tools
• Functional knowledge in both Investment Banking and Private Banking would be an added advantage.
• Prior experience in Agile working would be a plus.
• Ability to communicate effectively to senior managers, developers, stakeholders.
• Ability to produce clear, concise documents
• Strong presentation skills
• ‘Hands-on can do’ attitude

About Us

We build high-performing teams, functions, and organisations in the government to make an impact on public good. We work with function and team leads to hire, motivate, develop, and retain the right people + organise and develop well-functioning teams. We iterate at our polices and processes to keep them fit-for-purpose to make OGP’s mission happen.

Open Government Products is a startup team on a mission to build a better world. We solve real problems for the common good - our products have prevented scams, saved lives, and distributed millions of dollars to the aged and vulnerable. We keep a flat hierarchy and value high initiative and autonomy, with over 70% of our products starting as ground-up initiatives. We open source most of our work so that other countries and communities can benefit from it.

Projects we have worked on include:

Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.

Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

An overview of other OGP products can be found on our website.

What you will do:

The mission of the People Team is to build high-performing teams in OGP to make an impact on public good. We hire, motivate, and develop good people. We organise them to function well in teams. We work closely with organisation leaders to make this happen. We iterate and experiment on our policies and mechanisms to keep making OGP better.

Your role as a People Team member will be to make this happen by being a Business Partner to teams. This means working with team leads to run hiring pipelines, craft people policies, diagnose team health and plan team interventions, tackle organisation design & development matters, and optimise operations.

For this role specifically, you will bring expertise in organisation development and team health to uplift people practices for OGP. You will work closely with the leaders of OGP to build high-performing teams using the full range of People levers (e.g. hiring, performance management, learning & development). To enable you to play this role effectively, you will work closely with other People team members to tap on their expertise across different domains.

Through doing this, you will play a key role in helping to build a high-performing organisation within OGP. In the longer term, you will also help the Singapore Government as a whole improve on how to build and scale tech teams/organisations. The public good impact you’ll make is not just nationally, but also internationally as we build Singapore to serve as an international model for a modern digital government.

You will report directly to the Head of People. This role is an individual contributor position.

Concretely on the day-to-day, you will:

• Be a Business Partner to team leads in OGP to help them grow and lead their product organisations.
• Bring domain knowledge on team health, organisation design, and learning & development to uplift People team practices and build a higher-performing OGP.
• Collect and analyse team health data to plan and facilitate interventions to improve team & organisation performance.
• Identify & unblock bottlenecks in People practices and processes
• Run recruitment pipelines and HR operations for the teams you support.

What it’s like working here

• Working on what matters - We care about making an impact on public good. For the People Team, this means enabling people and teams to amplify their impact on public good. You will be able to see the direct impact of your work on things that matter.
• Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
• Growth Mindset - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fix one, and leaning forward to try things, make mistakes, and learn.
• Ownership - We don’t run by only having task or process responsibility, but by owning outcomes. This means acting like an owner of the outcomes of your work, and doing whatever it takes to get those outcomes happen, even if they don’t lie strictly within your ‘defined’ responsibilities.

This role is based in Singapore, and hybrid working arrangements are supported. Also, we're Great Place to Work™ certified!

Who we are looking for:

We are looking for people who care deeply about building better people practices and organisations for public good. They are able to deal with ambiguity and proactively do what it takes to problem-solve and make impact happen. They work well with stakeholders and in teams. They bias toward action, use data to track impact, and experiment with discipline toward maximising said impact. We are looking for someone who:

• Has demonstrated expertise in organisation design, organisation development, and team health.
• Has had at least 5 years of experience in relevant HR fields, such as HR business partnering, organisation design, organisation development, talent development.
• Desires to make an impact through building high-performing organisations for public good.
• Thrives in working like an entrepreneur in open-ended problem solving and ambiguity. This means being proactive in scoping problems, doing whatever it takes to solve them, and working hard on different approaches to find what works best.
• Works well to build trust with stakeholders to problem-solve and collaborate together.
• Experience in other people areas (e.g. hiring, people operations, compensation and benefits, learning and development) is a plus, but is not a requirement.

Responsibilities

• Develop, chart, and communicate Aftersales related strategies, budget, framework, policies guidelines and procedures to all stakeholders effectively.
• Monitor its implementation to ensure high-level performance and consistency across all operations.
• Conduct data mining and analysis to facilitate the formulating of Aftersales strategic plans and tactical actions to achieve the annual budget and KPIs.
• Track, analyze and publish Aftersales reports such as Aftersales Integrated Report, Monthly KPI timely.
• Monitor, analyze and work with the operation which is not meeting the Aftersales KPIs such as revenue growth, customer retention, workshop Efficiency Productivity Utilization (EPU) etc for improvement plan.
• Develop programs and strategies to achieve various business objectives such as parts purchase target, Net Promoter Score (NPS), Group financial targets, customer retention rate etc.
• Conduct market intelligence and gather market feedback to analyze and identify new Aftersales trends.
• Build and maintain good rapport with Subcontractors, Vendors, Suppliers etc to establish a cohesive working relationship for ease of work and lobby the necessary support when there is a need.
• Ad-Hoc reports for internal and external stakeholders

Requirements

• Diploma in Business / Engineering with at least 3 years of relevant working experience
• Possess working experience in automotive industry with a good understanding of Aftersales operation
• Possess extensive local market knowledge and proven good track records in the automotive-related industry
• Possess good analytical skills, good at numbers and an eye for details to perform the strategic planning role effectively
• Job Reference: L5859RW3

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Job Responsibilities

• Support the team in delivering solutions to drive bank-wide Digitalization modernisation
• Work with Head Office and regional IT teams on IT projects
• Collaborate with application and infrastructure development teams and IT operation team to achieve realization of project outcome

Job Requirements

• Bachelor’s degree with min. 1-3 years IT project management experience
• Good communication, presentation and interpersonal skills
• A purpose and self-driven team player who can collaborate cross-workstream(s) and off-shore vendor delivery team(s).
• Strong cross-functional collaboration skills, relationship building skills and ability to achieve results without direct reporting relationships

1. Support the implementation of quality measures for nursing homes, which includes:Planning and organizing engagements with nursing homes to share the purpose and details of the quality measures.

• Presenting (using Tableau) and analysing the data for the quality measures.
• Preparing reports for CCOs and AIC management.
• Addressing questions from CCOs with regards to the quality measures.

2. Support the development of quality measures for other eldercare services, which includes:

• Reviewing local service/regulatory requirements, good practices, international practices to identify potential quality measures for home nursing care and other community-based care services.
• Conducting a preliminary analysis and presenting the findings.
• Liaising with other AIC Divisions to support the team’s quality measurement work.
• Organising meetings with the appointed workgroup, who will deliberate and select the quality measures for the sector.

3. Assist in the implementation of other key quality initiatives such as:

• Facilitating discussions with nursing homes to develop action plans with the aim of improving the safety culture in their organisations.
• Supporting the implementation of a quality assurance programme involving nursing homes and home nursing care providers.

Job Requirements:

• Degree in any discipline with 1 to 3 years of working experience. Entry-level candidates will also be considered
• Experience in data collection, analysis, visualisation and reporting; and knowledge of the community care sector would be an advantage
• Familiarity with analytics and statistical software e.g., Tableau, Stata would be an advantage
• Effective interpersonal, engagement and follow-up skills
• Strong written and verbal communication skills
• Passion for quality and ageing issues
• Resilient and results-oriented

At Franklin Templeton, everything we do is focused on one thing – delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying the solution or solutions that can meet the challenge. Over 9,500 employees working in 30 countries around the world are dedicated to servicing investment solutions for our clients in more than 155 countries. For more than 75 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.

We are looking for a Facilities Executive – Technical (12 month contract) to join our Singapore office. This role will support regional facilities management and maintenance duties, who will report to Regional Facilities Manager (India) and closely work with CRE team.

What are the ongoing responsibilities of this position?

• Assist Regional Facilities Manager (India) in the daily operations of Singapore office spread across 4 floors.
• Dedicated resource on site working for FT CRE team.
• Manage the upkeep of equipment and supplies to meet health and safety standards.
• Inspect office structures to determine the need for repairs or renovations.
• Coordinate between vendors for facility issues and monitor PM activities over weekend as when required.
• Liaise with employees for facility issues and act for correction and feedback.
• Manage pantry supplies, electrical consumables, and furniture inventory.
• Manage the service vendor teams, sub-contractors, supervise & coordinate facility management activities and ensure all works adhere to legal regulations.
• Attend any cases raised including after hours by the Client which includes the tenants where applicable.
• Review utilities consumption and strive to minimize costs.
• Facility invoice review and submit for approval and processing.
• Preparation of monthly management report and incident reports pertaining to the site.
• Ensure smooth operations on site(s) by continuous monitoring.
• Manage ad-hoc project(s) in conjunction with regional CRE team.
• Facilitate incident investigation whenever necessary.
• To be rostered on 24-hr mobile standby team after office hour.
• Travel to Malaysia & Hong Kong’s office based on urgency.
• Urgency based travel to Malaysia & Hong Kong office.

What qualifications, skills and experience would help someone to be successful?

• Diploma in Mechanical/ Electrical Engineering, Building/ Facilities/ Real Estate Management or equivalent or a bachelor’s degree in project and Facilities Management can be an advantage.
• Minimum 5 years of relevant work experience.
• Good verbal and written communications skills.
• Sound computer knowledge, like Microsoft Office, AutoCAD and MS project.
• A certified Fire Safety Manager would be advantageous.

What makes Franklin Templeton Investments unique?

In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of Total Rewards—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.

We believe that being a good corporate citizen is good business. To us, corporate citizenship means being accountable, serving our clients, being an employer of choice, managing our environmental impact, and supporting our communities. An emphasis on corporate citizenship is embedded in our culture and values, and is an important element of how we achieve success.

We are also committed to your learning and development with resources focused around Experience, Exposure, and Education, to help you achieve your professional development goals.

Franklin Templeton values diversity in its workforce and welcomes employees from different backgrounds, generations, capabilities, cultural identification, sexual orientations, and gender expression, in addition to other attributes that contribute to a truly diverse and inclusive community.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need a workplace arrangement to search for, or apply for, one of our positions please send an email to [email protected]. In your email, please include the arrangement you are requesting and the job title and job number you are applying for. We will review the request and make a best effort to enact the arrangement. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response.

We regret that only short-listed candidates will be notified.

D Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Position Summary: This role is primarily responsible for providing RTB (Run the bank) support for Personal & Business Banking applications in a 24x7 follow the sun global support environment.

The duties and accountabilities include but not limited to:

Responsibilities:

• Provide high quality application support to ensure IT systems availability, reliability, and performance that support business processes globally.
• Adherence to ITIL process for service request, incident, change problem and knowledge management.
• Proactive monitoring of Canadian end of day batch in both distributed & mainframe environments for a suite of applications.
• Perform Start of day and end of day checks per deadlines.
• Application/batch incidents logged in ServiceNow are resolved in a timely fashion.
• Incidents requiring L3 support are escalated quick, work with other infra teams needed and track through to closure.
• Effective problem management to permanently fix repeated/potential issues.
• Attend to changes/releases in a timely manner, reduce change execution times by planning implementations with parallel work streams where required.
• Proactively review IT environment to address any gaps/concerns.
• Identify opportunities to reduce manual work and drive efficiencies.
• Update knowledge-based articles on timely manner and conduct trainings across regions.
• Work effectively as a team, supporting other team members in achieving project/ business objectives and providing client services.
• Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide after- hours support if required.
• Always adhere to TD's standards and policies & follow disaster and business recovery plan.

Job Requirements:

• Tertiary education & ITIL V3/V4 certification.
• 1-3 years of application support experience with an understanding of various infrastructure and a strong understanding of IT concepts (ITSM) in Incident, Problem and Change management practices.
• Support model being 12x7, should be willing to work in any of the 2 shifts (8:30 AM to 5:30 PM or 12:30 PM to 9.30 PM, 8 hours work with 1 hour lunch break) including on weekends & public holidays with weekly comp-offs.
• Knowledge of operating systems (Windows, UNIX (AIX, Linux, and Solaris), iOS, z/OS) and Cloud technologies is preferable.
• Support level knowledge in UNIX, CA-7 & Autosys and other common support tools and technologies, Mainframe knowledge is nice to have.
• Works independently / as a team player as the situation demands and with minimal supervision, attend occasional off-shift calls.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential.TD Bank Group

Headquartered in Toronto, Canada, with ~95,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 27.5 million customers worldwide through four key business lines:

• Canadian Personal and Commercial Banking including TD Canada Trust, Business Banking, and MBNA
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in Schwab
• Wealth Management & Insurance including TD Wealth (Canada), TD Direct Investing, and TD Insurance
• Wholesale Banking including TD Securities and TD Cowen

TD had CDN$1.9 trillion in assets on July 31, 2023. TD also ranks among the world’s leading online financial services firms, with more than 16 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol "TD".

Position Summary: This role is primarily responsible for providing RTB (Run the bank) support for Personal & Business Banking applications in a 24x7 follow the sun global support environment.

The duties and accountabilities include but not limited to:

Responsibilities:

• Provide high quality application support to ensure IT systems availability, reliability, and performance that support business processes globally.
• Adherence to ITIL process for service request, incident, change problem and knowledge management.
• Proactive monitoring of Canadian end of day batch in both distributed & mainframe environments for a suite of applications.
• Perform Start of day and end of day checks per deadlines.
• Application/batch incidents logged in ServiceNow are resolved in a timely fashion.
• Incidents requiring L3 support are escalated quick, work with other infra teams needed and track through to closure.
• Effective problem management to permanently fix repeated/potential issues.
• Attend to changes/releases in a timely manner, reduce change execution times by planning implementations with parallel work streams where required.
• Proactively review IT environment to address any gaps/concerns.
• Identify opportunities to reduce manual work and drive efficiencies.
• Update knowledge-based articles on timely manner and conduct trainings across regions.
• Work effectively as a team, supporting other team members in achieving project/ business objectives and providing client services.
• Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provide after- hours support if required.
• Always adhere to TD's standards and policies & follow disaster and business recovery plan.

Job Requirements:

• Tertiary education & ITIL V3/V4 certification.
• 1-3 years of application support experience with an understanding of various infrastructure and a strong understanding of IT concepts (ITSM) in Incident, Problem and Change management practices.
• Support model being 12x7, should be willing to work in any of the 2 shifts (8:30 AM to 5:30 PM or 12:30 PM to 9.30 PM, 8 hours work with 1 hour lunch break) including on weekends & public holidays with weekly comp-offs.
• Knowledge of operating systems (Windows, UNIX (AIX, Linux, and Solaris), iOS, z/OS) and Cloud technologies is preferable.
• Support level knowledge in UNIX, CA-7 & Autosys and other common support tools and technologies, Mainframe knowledge is nice to have.
• Works independently / as a team player as the situation demands and with minimal supervision, attend occasional off-shift calls.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential.

Company Description

DACTA Global is at the forefront of digital security innovation. Our mission is to demystify and revolutionize digital security, offering bespoke solutions and expertise in the cybersecurity realm. Our commitment to excellence ensures that our clients enjoy peace of mind with our round-the-clock support and tailor-made digital services. On top of that, we have set up DACTA Academy to empower organisations around the world with cybersecurity knowledge.

Role Description

Join us as a Business Development Executive in our Singapore office, in a dynamic full-time, hybrid role. This position is at the heart of our expansion strategy, focusing on growing our cybersecurity solutions and specialized training programs in information security. You will drive new business development, lead generation, and manage key accounts, with a dual focus on marketing our bespokedcybersecurity services and our comprehensive training solutions. Key responsibilities include:

• Strategically market our cybersecurity solutions and training programs, identifying new opportunities in various sectors.
• Develop and nurture relationships with clients, understanding their unique needs to provide tailored cybersecurity and training solutions.
• Drive revenue growth by achieving sales targets through innovative sales strategies and effective client communication.
• Manage and expand our client base, ensuring a high level of satisfaction and long-term partnerships.

Qualifications:

• Proven experience in Business Development and Sales, especially in cybersecurity and training solutions.
• Excellent communication skills, both verbal and written.
• Ability to build and maintain strong professional relationships.
• Skilled in Account Management, with a detail-oriented and analytical approach.
• Efficient time management and organizational skills.
• Bachelor’s degree in Business, Marketing, or related fields is preferred.
• Prior experience in the cybersecurity sector is highly valued.
• Familiarity with CRM software is a plus.

Join Us:

• At DACTA Global, you'll be part of an innovative team that values transformative solutions in digital security. If you're driven to excel in the fast-paced world of cybersecurity and are passionate about educating and protecting clients through both solutions and training, we encourage you to apply.

The Company

We have an exciting opportunity available, collaborating with a client who is embarking on a transformative journey. We are seeking an experienced Project Manager with a strong background in leading transformation initiatives, optimizing processes, and managing business organization projects. This engagement is for a period of 6 months, with the potential for extension.

The Role

Process and Documentation

• Process, system mapping and gap analysis
• Design of the target harmonized processes and tools
• Identification of automation opportunities to reduce low value work
• Draft of SOPs for all new Processes, technologies and best practices

Project

• Track status/timelines and deliverables for all initiatives under purview
• Draft presentations for the various project meetings (Project committee, Steering Committee)
• Help prepare communication on transformation progress, milestones, and successes to all stakeholders, including project sponsors and employees
• Develop a robust platform of business case and analytic tools, templates and processes with output and input key metrics related to all transformation initiatives
• Develop a transformation scorecard for each department or Initiative owner to closely monitor the financial benefit of the transformation plan
• Propose technology strategies (Cloud, RPA, AI) that can help optimize processes
• Supervise information systems projects with external consultants and vendors

Reporting & Budgeting

• Assist with relevant impact budgeting and reporting in relation to Transformation projects

Your Profile

• Experience/certification on: Project Management Skill/Process Improvement Skill/Change Management
• Exposure to Financial Reporting in multinational companies
• Former experience in leading transformation or system enhancement, particularly within Finance
• Sound understanding of data flows and the interaction of information systems
• Excellent communication and people skills

Apply Today

Please send your resume, in WORD format only and quote reference number GO12858252, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | EA Registration no.: 1989404

JOB PURPOSE

• To ensure that the product is successful by aligning it with business goals, user needs, and technical feasibility.
• To play a critical role in driving product development, fostering collaboration, and measuring success, ultimately contributing to the organization's overall objectives.
• To drive ideation, process improvements and enhancements
• Manage and support the company’s various initiatives in Digitalisation & Transformation
• Collaborate with the different stakeholders to ensure alignment and integration to the company’s strategies and related applications

PRIMARY JOB RESPONSIBILITIES (Describe the major responsibilities of this position)

Duties and Responsibilities

Defining and Articulating the Product Vision and Strategy:

• Translating business goals and user needs into a clear product vision and strategy. This involves understanding the organization's objectives, identifying user needs and pain points, and crafting a compelling vision that aligns these elements.
• Defining the target business domain, product positioning, and key features.
• Communicating the product vision and strategy to stakeholders. This involves engaging with stakeholders, including executives and team members, to ensure alignment for the product direction.

Managing the Product Backlog and Prioritizing Features:

• Gathering and analyzing user feedback, market trends, and competitive insights to identify product opportunities. This involves conducting user research, monitoring industry trends, and analyzing competitor offerings to uncover areas for improvement and innovation.
• Prioritizing product features based on their impact on business objectives, user needs, and technical feasibility. This involves evaluating each feature based on its potential return on investment, user value, and technical complexity to determine its priority in the development roadmap.
• Managing the product backlog, grooming and refining user stories and acceptance criteria. This involves maintaining a prioritized list of product features, ensuring that user stories are clear, concise, and measurable, and refining acceptance criteria to define clear success metrics.

Collaborating with Cross-Functional Teams:

• Working closely with the development team to ensure features are implemented according to specifications. This involves providing detailed user stories, acceptance criteria, and mockups to guide development efforts and ensuring technical feasibility.
• Collaborating with engineering, design, marketing, and sales teams to align product development with overall business goals. This involves coordinating with various departments to ensure that the product aligns with marketing campaigns, sales channels, and engineering capabilities.
• Facilitating communication and resolving conflicts between teams, ensuring seamless product development. This involves fostering open communication, addressing concerns promptly, and mediating disputes to maintain a productive and collaborative environment.

Monitoring Product Performance and Measuring Success:

• Establishing product success metrics and tracking key performance indicators (KPIs). This involves defining metrics such as user engagement and user satisfaction to measure product effectiveness.

Serving as the Voice of the User:

• Advocating for the user's needs throughout the product development process. This involves representing the user's perspective, ensuring that their needs are considered in design decisions, and championing user-centric solutions.
• Gathering and analyzing user feedback to ensure the product meets their expectations. This involves collecting feedback through various channels, such as surveys, interviews, and support interactions, to understand user pain points and satisfaction levels.
• Communicating user needs and pain points to the development team to prioritize solutions. This involves sharing user feedback with the development team to ensure that their priorities align with the most pressing user needs and concerns.

POSITION QUALIFICATIONS AND REQUIREMENTS (To be fully competent in the job)

1. Special Skills (Computer skills, quality knowledge, special programmes)

Experience Requirements:

• 5+ years of experience in product development or a related field.
• Experience in Agile methodologies, such as Scrum or Kanban.
• Experience in prioritizing and managing a product backlog.
• Experience in working with cross-functional teams, including engineering, design, and marketing.

Technical Skills:

• Understanding of software development processes.
• Familiarity with product management tools, such as Jira.
• Basic understanding of data analytics and user research methods.

Soft Skills:

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to prioritize and manage multiple tasks.
• Strong customer focus and ability to advocate for user needs.
• Ability to work independently and as part of a team.

Business Domain knowledge for Vessel Operation management in Ocean Network Express (ONE).

2. Preferred Education

• Degree holders preferred

3. Work Experience (years of experience in the industry and functional area - is a must have)

• Minimum 3-4 years container shipping experience, preferably with experience in Business Process Management
• Must be Agile Scrum Team members in CLT/OTSV
• Must have work with relevant business users in ONE globally including offshore teams
• Must know GHQ P&N GVO & C&I BPIT teams
• Able to work with Regional Vessel Operation and BPIT teams

Responsibilities:

• PC Asset Management using Asset Management System(Web)
• Handle asset registration, transfer, disposal, labeling
• Responsible to co-ordinate with relevant parties (Finance, HR, GA/Procurement, StoreRoom PIC) for PC Asset Management
• Accountable to check on asset availability from StoreRoom PIC and handle asset issuance
• In charge of asset collection upon resignee exit clearance

Requirements:

• Fresh graduate are encouraged to apply
• Immediate starter is highly preferred
• Excellent customer service and interpersonal skills
• Good analytical and problem solving skills
• Independent and highly responsible with issued tasks
• Working location: Mapletree Business City, Pasir Panjang

Please only apply via direct application on this MyCareersFuture website.

Or, email your CV and indicate Job Title as email subject to the following: [email protected]

Only shortlisted candidates will be notified.