Duties/Responsibilities:

• Performs the daily administrative workflow of the Food Services and Drinks divisions, maintaining efficiency and compliance with company policies.
• Assists Operations Managers with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
• Prepares sales reports, headcount reports and coordinates staff meetings/trainings schedules.
• Oversees telephone services, email correspondence, and mail distribution.
• Maintains office and outlet supplies inventory.
• Maintains records, documentation, and files.
• Performs other related duties as assigned.

Required Skills/Abilities:

• At least 2 years of experience in F&B Administration is required
• Excellent Excel skills
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.

Education and Experience:

• Diploma or equivalent required.
• At least three years of administrative and clerical experience required.

Operations (Non-Halal)

• To prepare and ensure there are sufficient food items and non-food items to serve to customers
• Cooking – responsible for checking of oil condition, follow standard of procedures for frying and grilling of food and other food items
• Responsible to ensure food hygiene and cleanness of the kitchen to provide safety to both our company employees and customers
• Greet customers, take orders, suggest and recommend meal promotions appropriately
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis

Other Requirements

• Ensure sufficient crew members to provide the best customer experience in terms of kitchen and counter staffing levels by doing recruitment, training and coaching
• Ordering, stock check, ensure condition of all delivery items are within specifications and ensure sufficient proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Dept cash-handling policies
• Responsible to ensure our customers get the best service and experience by minimizing complaints, performing service recovery and giving recognition to staff based on customer compliments
• Ensure all equipment and the entire restaurant are fully-functioning, take actions to initiate repairs where necessary, etc
• Build sales for your restaurant by motivating and training your staff in terms of speed of service and product quality
• Oversee and conduct daily operations at the Restaurant
• Ad-hoc tasks assigned by direct supervisor

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception.
• Planning with the team, choosing, organizing, and motivating across different vendors.
• Overseeing and monitoring all the Campaign progress activities as per the timeline.
• Delivering and ensure client satisfaction within budget allocated.
• Engage senior stakeholders to discuss and address project issues and risks.
• Drive and manage project end to end delivery including requirement, design, testing, deployment.
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor.
• Provide timely updates to internal and external stakeholders as per required.
• Meet up with clients and conduct presentations whenever there is a need to.
• Be on time and reply to clients enquiries whenever necessary.
• Ensure all the Digital Marketing Campaign timelines are properly managed.
• Works closely with the Digital Marketing team.
• Conduct meetings, delicate work and communicate across clients feedback periodically.

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication.
• Pro-active, hardworking, good working attitude, meticulous and results oriented.
• Resourceful and problem solver.
• Candidates must be able to function in agile work environments.
• Excellent analytics skill with strong business acumen.
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders.
• An advantage to have, Marketing / Digital Marketing background, website development experience.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Project Manager

Role and Responsibilities

The Project Manager is responsible for successful delivery of client’s Complex System Integration and Migration / Modernization client commitments. Individuals within this specialty and skill set manage client engagements, ensuring delivery of solutions for complex IT, business and client requirements, preferably with cloud experience.

This specialty is responsible for leading a project team in delivering a solution to the client with overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management. They are responsible for managing all project resources, including Global Delivery resources, vendors and subcontractors, and for establishing an effective communication plan with the project team and the client. They provide day to day direction to the project team and regular project status to the client.

Minimum requirements for successful candidates would include:
Demonstrate passion for the business, strong stakeholder management, able to think out-of-the-box, strong empathy, drive to achieve, team leadership, teamwork, decisiveness, building organizational capabilities, developing talent, promote team diversity and strong communications skills

Project / Business Leadership: Successfully managed large multidisciplinary teams: $5M to $10M in size, 20,000 hours (3,000 hours), 50+ people. Must be a recognized positive influence among teammates and have a proven ability to lead others. The successful candidate will have demonstrated +8 years’ experience managing Complex System Integration implementations involving working with distributed Agile delivery teams over multiple geographies

Required skills:

• Possess strong communications and analytical skills
• Manage client expectations and aligning to strategic goals, especially in challenging environments
• Demonstrate strong project management skills to ensure that project objectives and goals are met within contractual obligation
• Support the financial performance of assigned business areas.
• Provide timely reports and communicate on project status
• Enforce compliance of project management methodology and deliverables
• Facilitate discussions, conduct meetings and drive issues to closure
• Drive innovation, team cohesiveness within the teams
• Able to quickly comprehend requirements and transform them into project tasks/deliverables
• Able to multi-task and support multiple priorities / multiple deliverables simultaneously
• Drive compliance for both the delivery organisation and the client organisation
• Oversee month-end closing activities, reconciliations and audit findings for assigned areas of responsibility
• Communicate project plans and routine updates on project status and issues/risks to the project team, stakeholders and management utilizing project planning tools such as MS Project and other project tracking utilities.
• Establish effective professional working relationships
• Provide supervision and development opportunities for associates
• Manage vendor relationships - manage supplier/partner contracts, manage day-to-day relationships
• Create a variety of good documentations and communications
• Exercise independent judgment and discretion in matters of significance.
• Require flexibility on non-standard working hours depending on projects/demands
• Proven track record of managed delivery with consistent timeliness and good quality outcomes

Preferred skills:

• Experience in work delegation and coordinating diverse cross functional teams and Global Delivery Teams in multiple geographics

Required Technical and Professional Expertise

• At least 6 years experience as a Complex Systems Integration Project Management Professional
• At least 5 years experience in managing custom application development projects
• At least 5 years experience in managing multi-vendor and complex systems integration projects, working in a distributed team environment, managing offshore teams with demonstrable outcome
• At least 3 years experience in AGILE PM Methods
• At least 2 years experience in experience in managing complex Program Management Financials and Contracting

Preferred Technical and Professional Experience

• At least 1 year experience with Cloud Migration Services
• At least 1 year experience with Application Modernization
• At least 1 year experience with Hybrid Cloud Service Management
• At least 1 year experience managing integrated test and QA projects

• To greet walk in guest and serve drink; open the door and send guest off in a courteous, professional manner
• To answer phone call (to put a sign if not at desk and inform others that you are away)
• Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times
• To be in charge of Suntec Management Office issue
• Able to brew Chinese tea proficiently or willing to learn how to prepare it.
• For aircon hour extension
• For work permit request for renovation work
• To update company for memo from Suntec office (remind boss for special event if he is around and will affect him)
• Any enquires for Suntec
• Ensuring the confidentiality and security of files and filing systems
• To open letter box and collect letters
• Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept current of necessary company news and information
• Operating copy equipment, fax machines, printers or other equipment necessary

Job Description:

• Assist the Condominium Manager in handling and maintaining proper records of enquiries or complaints received from residents / tenants.
• Assist new owners/tenants in the application of card access, keys, move in/move out and renovation request.
• Coordinate on-site inspection schedule for contractors, MA technicians and/or Property Executive schedule to attend to residents’ service request.
• Provide administrative support in the collation of weekly and monthly submissions to HQ TA.
• Answering phones and receiving residents request in a professional manner with a positive and helpful attitude.
• Sorting and distributing mail.
• Petty cash management and booking of the estate facilities.
• Establish and maintain proper filing system to ensure smooth documentation and administration of the estate.
• Maintain inventory of office stationery and equipment maintenance record and perform general administrative duties.

Requirement:

• Proficient in MS Office

At Knight Frank, our people are crucial to success. We invest in our employees' lifelong learning and create a remarkable opportunity for everyone to grow personally professionally.

Knight Frank offers a Transformation and Growth Scheme that will help you develop your skillsets across a range of topics, including service excellence, improvement of writing skills, and knowledge of Building Maintenance & Strata Management Act (BMSMA).

Accelerate your career growth today by joining our professional development program!

Job Description & Requirements

• Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.
• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions
• Cover site activities and documents, and timely report to management
• Overall management of the project with respect to contractual, budget, resources, design, procurement, construction, quality and safety.
• Lead the project team for the implementation and execution of works according to planned schedule.
• Coordination and monitoring of progress amongst various subcontracting works.
• Liaise closely with clients, architects, consultants, and subcontractors through regular meetings to resolve administrative, design and contractual issues and updating of project progress reports.
• Conduct regular site safety meetings and implement safe site working conditions and environmental control measures.
• Tender in Building projects, Method Statements,Technical Submission and Evaluation.

Qualification and Experience

• Diploma or above in Construction Management / Building Studies related disciplines.
• Min 2 years experience as Assistant Project Manager / Project Manager in construction industry.
• Should have excellent communication skills & capability of coordinating with clients, consultants, Contractors & Vendors.
• Candidate should be good at multitasking
• Candidate must be self-motivated, energetic, team player with a flexible and adaptable approach to work.
• Good in MS Office.
• Immediate availability is preferred.
• Has working experience in Meter / HDB projects is an advantage.

Job Summary: We are seeking a highly motivated and results-driven Business Development Manager with a strong background in the construction industry. The ideal candidate will be responsible for identifying business opportunities, building strategic partnerships, and driving revenue growth. The Business Development Manager will play a crucial role in expanding our presence in the construction market and ensuring the successful implementation of business development strategies.

Key Responsibilities:

1. Market Research and Analysis:Conduct thorough market research to identify trends, competitors, and potential opportunities in the construction industry.
   Analyze customer needs, preferences, and industry demands to develop targeted business development strategies.
   
2. Strategic Planning:Develop and implement comprehensive business development plans to achieve company goals and objectives in the construction sector.
   Identify key market segments and tailor strategies to penetrate and establish a strong presence in those segments.
   
3. Client Relationship Management:Cultivate and maintain strong relationships with existing clients and key stakeholders in the construction industry.
   Identify and engage with potential clients, architects, contractors, and other decision-makers to generate new business opportunities.
   
4. Proposal and Presentation:Prepare compelling business proposals and presentations to showcase the company's capabilities and unique value proposition to potential clients.
   Collaborate with internal teams to ensure proposals align with operational capabilities and project feasibility.
   
5. Negotiation and Contract Closure:Lead negotiations with clients to secure contracts and agreements that are mutually beneficial.
   Work closely with legal and finance teams to ensure contract terms and conditions are in line with company policies.
   
6. Revenue Growth:Meet and exceed revenue targets through effective business development initiatives.
   Identify upsell and cross-sell opportunities within existing accounts.
   
7. Collaboration and Teamwork:Collaborate with cross-functional teams, including project management, engineering, and finance, to ensure seamless execution of projects and client satisfaction.
   Provide leadership and mentorship to the business development team, fostering a collaborative and high-performance culture.
   
8. Market Intelligence:Stay updated on industry trends, regulations, and innovations to provide insights for business development strategies.
   Attend industry conferences, trade shows, and networking events to build industry relationships.
   

Requirements:

• Bachelor's degree in Business, Marketing, Engineering, or a related field. MBA is a plus.
• Proven experience of minimum 8 years in business development and end-to-end sales. Experience in the core construction industry would be an added advantage.
• Strong understanding of construction processes, materials, and project lifecycle.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team.
• Results-oriented with a track record of achieving and exceeding sales targets. On job training will be provided for the suitable candidates who are having more than 8 years of experience in business development in any other field.

If you are a dynamic and goal-oriented professional with a passion for driving business growth in the construction sector, we invite you to apply for this exciting opportunity.

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Best Regards,

About the role:

We are looking for a Project Manager who will be assisting in strategic programs and goals of Fintech Alliance. This role will be reporting to the Senior Management in Fintech Alliance.

Responsibilities:

• Communicating with project team to develop strategic program and project goals.
• Managing the clients' project expectations and satisfaction.
• Monitoring program and project performance of both internal and external service providers.
• Monitoring performance metrics.
• Receiving and responding to approvals and notifications.

Requirements:

• Bachelor’s degree or equivalent in IT and Business
• Preferably with at least 2 - 5 years of working experience.
• Certifications/licenses – Project Management Certificates are preferred
• Possess strong traits of analytical mind and good communication skills to articulate ideas in a simplified and laymen manner to stakeholders.
• Meticulous & attention to details.
• Proactive, positive mindset and highly adaptable to changes.
• Creative and innovative thinking.
• Able to multitask and work well with tight timelines.

Responsibilities:

Energy Analysis and reporting

In assessing the energy market, the interrelated nature of supply and demand per energy carrier (oil, gas, coal, renewable) will be taken into consideration. Furthermore factors related to politics (emission regulations, CCS etc.) and specific economic and sectoral developments (ie. Global trade and bunker demand etc,) have a direct impact across and directly on individual energy carriers. Given Vopak’s activities in the multiple energy segments, the analyst will take an integrated approach to ensure there are no inconsistencies in our assessments.

Market Analysis

• Overall demand and sectoral demand like power, transport (road, marine) and the impact of new technologies like Hydrogen, Ammonia, CO2 etc
• Overall supply, and by energy sources such as Oil, Gas, Renewable, Coal etc.
• Split of supply and demand per country and country areas
• Supply and demand balances and trade flows
• Scenario analysis and interrelations between energy sources and carriers

Oil Projects Support with focus on Fuel Distribution Terminals (25%-50% time)

• Support existing terminals for projects and market analysis
• Support greenfield projects
• Support M&A projects
• Support Strategy formulation

Requirements:

• Master degree with at least 3-5 years of working experience within Vopak or related industry
• Affinity with the energy market and the developments around the energy transition
• Interest in developing capabilities on financial and data modeling
• Analytical ability to research markets and to translate learnings into strategy/ action
• Self-starter, independent, strategic thinker, innovator
• Strong reading, writing and speaking skills in English
• Cultural sensibility to interact on an international level both internally and externally
• Competencies: Customer Orientation, Quality Orientation, Results Orientation, Business Context awareness, Initiative & Entrepreneurship, Persuasiveness & Negotiation, Sensitivity, Networking

Responsibilities:

• Maintains safe and clean working environment by enforcing procedures, rules, and regulations.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions
• Develops project objectives by reviewing project proposals and plans; conferring with management.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions
• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors
• Determines project schedule by studying project plan and specifications; calculating time requirements; sequencing project elements
• Any other relevant duties

Requirements:

• Min of Diploma in relevant field
• Min 3 years of relevant project co-ordination or management experience
• Candidates with horticulture experience will have an advantage
• Excellent team player and highly dependable
• Hardworking with a strong sense of urgency and accountability

• Prepare, schedule, coordinate and monitor the assigned engineering projects
• Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications
• Interact daily with the clients to interpret their needs and requirements and represent them in the field
• Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status
• Assign responsibilities and mentor project team
• Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support
• Review engineering deliverables and initiate appropriate corrective actions

Role Purpose

This is a Contract opportunity (upto 6 months) to cover the responsibilities of the Head of Business Development, Global Banking Singapore.

The role is a senior leadership role, partnering with the HSBC leadership team to drive the development and execution of strategic initiatives within the Global Banking business with a view to attaining improved business performance and enhanced operating effectiveness as well as improved client experience.

Business Development is required to maintain consistent, close engagement with the Global Banking head and other Stakeholders to implement a wide range of initiatives which are central to the effective operation of the business.

Key responsibilities includes but is not limited to shaping and driving business strategy, cross product collaboration, planning and cost management, focusing on the effectiveness of business processes which impact banker productivity and overall client experience as well as driving the people and culture agenda.

Business Development is also the bridging point into GB for many of the functions supporting the business and involves working closely with a wide range of stakeholder groups to ensure that the support provided into Global Banking is aligned to the business strategy, that risks are effectively managed and issues are anticipated or quickly resolved.

Principal Accountabilities

• Supporting senior management in leading the development and implementation of business development strategies and initiatives focused on driving growth and business performance as well as enhancing Global Banking product and coverage capabilities.
• Championing and coordinating collaboration initiatives
• Responsible for overseeing and managing the overall cost profile of the front office including the prioritization and management of hiring.
• Working across Global Banking stakeholders as well as with functional partners to enhance the end to end client experience ensuring we are able to respond to banker and client feedback.
• Identifying and leading initiatives focused on improving banker effectiveness and overall business productivity through the effective use of business analytics, automation and information tools as well as process simplification.
• Enhancing Global Banking products and business capabilities as well as ensuring wider change programs such as those addressing regulatory requirements have the necessary business input throughout the process.
• Supporting the design and implementation of the Global Banking people agenda across the region/country as well as initiatives focused on enhancing banking conduct and promoting the highest cultural standards to support the Group’s strategy for sustainable growth and streamlining of business processes and procedures.
• Work with relevant teams to ensure all internal controls and compliance procedures covering all business activities of Global Banking are supportive for growth, customer oriented, and in line with Group / local regulatory standards.

Experience, Skills and Qualifications

The job holder will ideally have knowledge and experience in the following areas:

• Proven leadership and relationship management skills in dealing with all levels, with the confidence to interact with executive & senior management and make measured decisions which may have far reaching implications
• Exceptional drive and commitment; ability to work and thrive in a fast changing, results driven environment; and proven ability in handling competing priorities
• Sound judgment, decision making and problem solving abilities
• A self-starter who is not afraid to speak up and face a challenge; also open to listen to guidance and learn as they go
• Sound understanding of the HSBC Global Banking strategy, commercially minded and customer focused
• Strong influencing, interpersonal, negotiation and conflict resolution abilities
• Excellent communication (written & verbal), planning and organisation skills
• An inquisitive mind who is not afraid to challenge the status quo, continuously look at ways to improve processes
• Ability to highlight problems but more importantly offer innovative and practical solutions, and drive through their execution in a collective environment and in a timely manner

Working location: Suntec

Working Hours: 5 Days in between Mon - Sun, shift work in between retail hours

• Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with the restaurant's seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries at the restaurant.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• To work closely with the Operations / Restaurant Manager, and peers to ensure all guests are greeted properly and escorted to their ready tables.
• Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.
• To familiarize with the work nature and responsibilities of staff and all the restaurant events.
• Ensure reservation counters are well maintained. Assist manager to keep track of guest history profiles.

Job Requirements:

• At least 1 year of relevant working experience is required for this position.
• Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.
• Positive “can-do” attitude, motivated, passionate, and seeks opportunities to be multi-skilled and trained.
• Good personal grooming & personal presentation

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The Nanyang Business School (NBS) Graduate Studies Office is looking to hire an Assistant Manager to oversee and manage the operational aspects of the MSc Business Analytics (MSBA) programme by ensuring the effective implementation of academic, administrative, and operational processes, in accordance with the University’s policies and guidelines.

Key accountabilities and responsibilities (but not limited to):

To strive towards the provision of positive, enriching, and memorable academic and social experiences for the students through carrying out the operational, administrative aspects of the programmes with integrity, professionalism, and a collaborative mindset.

• Work with Cluster Lead and Academic Director of the MSBA Programme on periodic curriculum review and timetabling for each trimester of the programme.
• Oversee the planning, scheduling, and execution of orientation activities for the programmes, including procurement of orientation items, refreshments, preparation classes and materials, workshops, and teambuilding events. To work with other GS programmes to ensure cost effectiveness.
• Ensure budget is well-managed with prudent spending.
• Prepare related approvals and administration task for instructors.
• Provide timely dissemination of course information, materials, and programme announcements to students and also booking of venues
• Provide faculty support in terms of preparation of course materials, class attendance lists, logistics for lessons, and other general administrative support.
• Provide academic advising to students in planning their courses and prerequisite requirements for graduation.
• Perform 100% accurate, error-free course registration for students and to submit the data to internal departments.
• Monitor closely each student’s academic progression such as to ensure that students may complete all graduation requirements within the candidature period.
• Plan, organize and oversees the various social and/or professional events organized for the students.
• Comply with University’s assessment and examination policies and ensure accuracy in student grades and records
• Solicit feedback with regard to course and student experience

Requirements

• Bachelor’s degree with 3-5 years of programme management experience in an IHL preferred.
• Organized and meticulous with strong administrative skills.
• Good understanding of budget management.
• Driven and able to work well in a fast-paced environment under pressure and tight deadlines.
• Able to gather data, compile information, and prepare reports.
• Service oriented
• Able to communicate effectively, both orally and in writing
• Excellent command of written and spoken English.
• Able to prepare routine administrative paperwork.
• Good team player who is self-motivated, resourceful, and flexible in adjusting and responding to changing priorities; and able to work independently.
• Proficient in MS Office applications.
• Growth mindset.
• Able to work in a fast-paced environment.
• Patient, and empathetic
• Occasional evenings and weekends as required.