There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• European-American MNC
• 5-day work week
• Up to S$6,000
• Minimum 3 years of experience in FP&A
• Experience in manufacturing environment is preferred

Our client, a leading automotive technology supplier, is looking for suitable candidates to join their growing business as Finance Analyst (FP&A).

RESPONSIBILITIES:

• Coordinate, prepare, compile, and analyze the Annual Budget before submission to the corporate office
• Analyze financial variances and pro-actively hosts meetings with operations departments to review and discuss monthly forecast performance
• Co-relate complex data from numerous sources & formulating it into management reports
• Review a wide variety of records and involve departments to ensure data validity
• Manage SOX and internal/external audit queries
• Streamline processes and participate in ad-hoc LEAN projects

REQUIREMENTS:

• Bachelor Degree in Accounting, Finance or related disciplines
• Minimum 3-4 years of relevant experience in financial planning & analysis (FP&A)
• Experience in manufacturing environment is preferred
• Proficiency in Microsoft Office particularly in Excel & PowerBI

OTHER INFORMATION:

• Location: North-East
• Working hours: Monday to Friday, Office Hours
• Salary: Up to S$6,000 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Job title: Operations Analyst with UAT

Work location: Changi business park

Job mode: 12 months renewable contract.

Only Singaporeans required for this role

Roles & Responsibilities:

• Perform User Acceptance Testing (UAT) and Live Verification, as well as prepare Standard Operating Procedure & other documentations for team projects and digital initiatives
• Handle daily checking of the clearing account for customer claim.
• Investigate self service banking transactions.
• Perform settlement and reconciliation of the team’s key GL accounts
• Apply agile methodology and process improvement frameworks to contribute towards the digital transformation journey .

Key Requirements

• Diploma or bachelor's programme in Business, Finance, Economics, Computer Science, Information Systems, or other related field
• Fundamental understanding and interest in banking and technology (e.g. RPA, API, Data Analytics, Qlikview, VBA) - not mandatory
• Good verbal and written communication skills
• Good analytical and problem solving skills, ability to demonstrate critical thinking, and enjoy working with data to facilitate your work

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job description:

• Oversee and govern all data to create reports with effective visualizations of team activities, ensuring the data is presented in a format that can be shared with a broader team, including sales, merchandising, and training.

Regular deliverables:

• Periodic reports by extracting data from GFA, channel sales, and training reports.
• Provide monthly insights into market trends and competitor activities.
• Maintain a comprehensive report archive. Comparisons with past data across all channels, products, and sales when asked.

Goals and objectives:

• Promote team alignment by providing clarity on the current position and guiding future directions through numbers and data.
  Aid both the team and XFN in making well-informed decisions by comprehensively understanding both ongoing and historical data.

Measurement:

• The quality of reports, considering punctuation, usefulness, data accuracy, accessibility, and insight quality, with measurements conducted by CSA lead and XFN.
• Ensure there is a continuous improvement process in place, taking action based on the feedback received.

Job Title : Business Analyst(PMU)

Job Type : Permanent

Job Location : North Buonavista Road

Job Scope: In this role, you will review business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development. You will work closely with different product and ICT teams to develop various systems and support the onboarding of users. You will also be involved in conducting business analytics to support operational objectives.

Job Responsibilities:

· Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to business operations to identify areas for improvement and optimization

· Develop a deep understanding of operational workflows and procedures and maintain up-to-date documentation of policies and processes

· Partner business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases

· Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver operational outcomes effectively

· Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)

· Identify interdependencies across projects/initiatives and strategize how these can be managed and coordinated, in collaboration with the relevant teams

· Support business transition and help drive change through actively engaging key stakeholders and end users

· Own and maintain overview of ‘business operations health’ and support operational decision-making through business analytics by:

- Establishing standards and metrics to measure impact, progress and performance of operational initiatives

- Tracking, analyzing and interpreting complex datasets to surface insights that inform business units (e.g. program planning and delivery, budget and cost estimations, potential issues, risks and benefits)

· Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals

· Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Job Requirements:

· Proven experience as a Business Analyst or in a similar role, preferably in a business operations or process improvement capacity

· Strong analytical skills with the ability to collect, organize, analyze and interpret large datasets

· Good understanding of user-centric principles and/or service design

· Excellent problem-solving skills and the ability to think critically to propose innovative solutions

· Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels

· Enjoys both working independently and collaboratively in a fast-paced, dynamic environment

· Proficient in using data analysis tools and techniques such as Python, SQL, or data visualization software is a bonus.

If you are interested, kindly send your resume (in MS Word format) to Mounika at [email protected] stating your salary expectations & availability to take it forward.

To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl

Mounika Tanuku

EA Licence No. 93C4403

EA Regn. No. R22109193

Responsibilities

• Understand user requirements and perform system analysis, design and document functional and system specifications.
• Design, develop, troubleshoot, test, document, and deploy new solutions quickly and reliably.
• Build the frontend and backend software, build business logics and APIs in the back-end to connect all systems and components together.
• Ensure the delivered applications follow security best practices and comply to enterprise security standards.
• Maintain and improve existing web applications
• Involve in both frontend and backend development
• Any other Ad Hoc duties as assigned

Job Requirements

• Degree/Diploma in software engineering or computer science or any related disciple
• Minimum of 1 -2 years of development experience with Microsoft .NET, C#, MVC, and Microsoft SQL.
• Familiar with Object Oriented Design and Analysis, Design Pattern and UML
• Proactive, motivated and team player

Interested applicants, please Email , and look for

[email protected]

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

APAC Wholesale Lending Services Middle Office provides end to end execution on lending services to multiple line of business across Commercial Banking and Corporate Investment Banking. Services provided include documentation & credit admin support, loan origination, loan agency, servicing support for loans and secondary loan trading support. Services are tailored to the needs of clients and line of business, ranging from bilateral to syndication. The team supports Bankers and Trade Sales and works closely with business partners across Credit, Legal, Compliance and line of business operations to deliver a client focused support model and seamless execution.

Role: The role is within Business Management team in Singapore and reports to Business Manager APAC – Wholesale Lending Services.

Responsibilities include:

• Generate Monthly/ Quarterly Management Reports across multiple lines of business
• Prepare periodic KPI (Key Performance Indicator) & MIS (Management Information Systems) Reports for functional teams
• Generate presentation decks for reporting to Senior Management
• Facilitate business review meetings
• Organize/coordinate various events and activities for APAC Wholesale Lending Services (WLS) e.g., All-Hands, town halls, senior leader visits, etc.
• Running capacity models and providing capacity utilization reports
• Lead/Support various projects under Business Management team, including any remediation efforts
• Coordinate new/ renewal of inter-affiliate outsourcing arrangements and related documents such as functional service level agreements, Power of Attorney, etc.
• Support resiliency testing requirements across different APAC locations
• Support audit requirements with location and functional teams
• Review and maintain updated WLS APAC Book of Work

Qualifications:

• Bachelor’s degree with 3+ years’ experience.
• Proficiency in use of Excel, Microsoft Word and PowerPoint. Knowledge of Tableau and/or Alteryx preferred.
• Strong verbal, written, presentation and communication skills along with a strong Control mindset
• Proactive/ self-starter with the ability to deliver value-added support to business partners and clients in a dependable, timely and accurate manner
• Candidates must be self-motivated with the ability to work in a fast-paced and results-driven environment.
• Ability to interact and collaborate effectively with internal stakeholders to support the goals of the business.
• Attention to details and ability to work independently.
• Strong interpersonal and relationship building skills.
• Knowledge of banking products and high-level transaction flow is an added advantage
• Good organization skills, and ability to work well under pressure and to meet tight deadlines, including strong prioritization skills
• Flexibility to handle multiple tasks and changing priorities, accept new assignments in rapidly changing environment

If you're interested in working in an environment where you can aspire to be the best, execute superbly and be part of a great team and winning culture, then explore this opportunity at J.P. Morgan.

Responsibilities
1) Investigate and resolve customer remittances queries in accordance with the established service level agreement and payment guidelines .
2) Work with business units , agent banks/correspondent banks to resolve remittance queries .
3) Process failed remittances in accordance to procedures
4) Other ad hoc tasks assign by Team Manager .

Requirements
1) related experience in payments is highly desired.
2) fresh graduates with the right attitude can be considered .
3) possess strong problem solving and analytical skills.
4) good knowledge of intermediate level Excel functions ( v lookup, pivot table)
5) good verbal and written communication skill.
6) able to work well in a team.

Regards,

Lini

Recruitment Consultant

R22108463

• Salary: $3,000 - $5,000 (Depends on experience)
• Location:Toh Guan Rd East
• Monday to Friday 9am – 6pm (Friday off at 5:30pm)

Job Scopes

• Coordinate with Functional head & assist the CEO in the preparation of Company Annual budget
• Prepare and present financial reports (MIS) to management to aid decision-making processes
• Monitor the company's Budget and create ways to reduce costs.
• Creating cost-tracking systems and processes
• Perform cost-benefit analyses on prospective projects and provide recommendations on their financial feasibility
• Monitor, check documentation & recommend Purchase of high value items for the Mgmt. decision.
• Analyze / control Overall Project Cost to determine possible improvements and develop strategies to optimize cost-effectiveness
• Collaborate with department heads to identify cost-saving opportunities and recommend measures to reduce expenses

Job Requirements

• Bachelor's degree in Accounting, Finance, or related field
• Minimum of 3 years of experience in cost control or financial management
• Thorough understanding of accounting principles and budgeting procedures
• Proficiency in MS Office suite, especially Excel

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Responsibilities:

• Liaise with Group of Companies on logistics activities and manage business plan at regional level.
• To oversee LSD function and involve in strategic planning of Logistics solutions.
• To analyze logistics KPI by country & category for further actions.
• To enhance regional logistics activities
• Promote APAC standard process and strategy of Supply Chain among Factory.
• Work closely with respective logistics members and business units in APAC Region.
• Analyze logistics cost and other KPIs
• Monthly Regional Activities Reports

Requirements:

• Diploma in logistics or related disciplines.
• Computer literacy especially in Microsoft office
• Experience in PowerBI and Tableau will be advantages
• Min 3 years’ experience in freight forwarding, warehousing, Logistics and/or shipping
• Available for business trips (Travel frequency: 30%)

If you are interested in the position , kindly send your CVs to sean.ho(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving your current job.

We regret that only shortlisted candidates will be contacted.
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

EA: 94C3609 / Reg: R21103172

Role:

Costing Analyst (F&B / Retail / Financial Planning / ACCA / Up to $4200)

• Singapore Based (Bishan)
• 5 Days work per week (9am to 6pm)
• $3200 to $4200
• Degree in Accounting / Business / ACCA or equivalent + 1 to 2 years' business analysis / financial planning and analysis experience
• F&B/Retail industry experience would be an advantage
• Career Progression Opportunities

Job scopes

• Responsible for monthly variance analysis and reporting to assist management in decision making and improving operating efficiencies.
• Review and analysis on PPV.
• Process, evaluate, interpret and report of stock/cost information for monthly closing schedules and reconciliation.
• Support the annual budgeting process and monthly P&L forecasting/analysis.
• Assist in projects to better improve cost savings and efficiencies and support cross functions in their improvement projects.
• Assist in implementation of BOM and PIB system.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are seeking an Analyst within our Wealth Management business. below are the responsibilities

- To shadow Senior relationship managers and assist them in managing their clients

- Monitor and review client portfolios and create process and templates which allows for ease of monitoring

- Use technology to improve efficiencies in all processes related to client management

- Assist Senior Relationship manager in sourcing new clients

- Assist Senior RM in making required marketing materials in the process of sourcing new clients and or managing client portfolios

Requirements

- Candidate must have a Masters in Management given this is a Wealth Management specific role.

- Candidate must have had working experience between 4-6 years

Our client in the banking industry is urgently hiring a KYC Analyst on a 1-year contract.

KYC Analyst, Private Banking (contract)

Duties & responsibilities :

• Performing Know-Your-Customer (“KYC”) and Customer Due Diligence (CDD) activities at both the customer on-boarding and periodic review stages covering the entire process from end-to-end as a support function within the First Line of Defense;
• Maintenance of static customer data in T24 once the access is available for Singapore branch;
• Support in preparing the team any regulatory reports (not limited to) FATCA /CRS
• Ensure performance of KYC to the standards expected by the Monetary Authority of Singapore and in accordance with the bank’s AML and KYC Policies and Procedures. This includes reviewing and checking for completeness of CDD information and supporting documentations for new and existing customers (periodic review) and performing risk assessments in line with the bank’s AML and KYC Policies and Procedures.
• Manage KYC / CDD trigger events and reviews and ensure appropriate actions are taken in accordance with the AML and KYC Policies and Procedures.
• Perform name screening and searches on prospective customers and existing customer base (ad-hoc screening).
• Review and check for completeness of maintenance of static information for batch screening including clearing of alerts.
• Maintenance of customer lists and records.
• Perform any other ad-hoc tasks and project work as assigned.

Requirements :

• A recognized diploma/degree in Business, Banking, Accounting, Finance or equivalent
• 3 to 5 years of experience performing KYC in a banking environment.
• Work experience as external or internal auditor is a plus.
• Familiar with internal controls and banking operations, particularly anti-money laundering. This includes good understanding of AML risk, risk ratings, source of funds/wealth, related parties, PEPs etc.
• Good writing and communication skills
• Self-starter, resourceful, independent, active team player and able to handle work pressures
• Ability to multi-task, prioritize and deliver consistent results.

Interested applicants are invited to write in with updated resume to [email protected].

EA License No. 16S8296 • EA Personnel Registration No. R21102756

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

We are seeking an experienced and skilled Senior Security Operations Center (SOC) Analyst to join our dynamic cybersecurity team. The Senior SOC Analyst will play a lead role in monitoring, analyzing, and responding to security incidents, ensuring the integrity and confidentiality of our organization's information assets. The ideal candidate will have a strong background in cybersecurity, incident response and threat intelligence.

Responsibilities:

• Security Monitoring and Incident Response:
• Implement and lead continuous monitoring of security events and alerts using SIEM technologies.
• Conduct in-depth analysis of security incidents, utilizing forensics and log analysis, to determine the root cause and extent of the compromise.
• Lead the development and enhancement of incident response processes, ensuring a swift and effective response to security incidents.
• Conduct tabletop exercises to simulate and evaluate the organization's incident response capabilities.
• Provide guidance and mentorship to the SOC team during incident investigations, fostering a collaborative and knowledge-sharing environment.
• Collaborate with external incident responders and law enforcement agencies when necessary.
• Contribute to security awareness initiatives by providing insights and recommendations based on incident analysis.
• Prepare and deliver comprehensive reports on security incidents to both stakeholders and technical audiences.

Threat Intelligence:

• Lead the collection, analysis, and dissemination of threat intelligence to stay ahead of emerging cybersecurity threats.
• Evaluate the relevance and impact of threat intelligence on current security controls and recommend adjustments as needed.
• Implement and lead the integration of threat intelligence feeds into security monitoring tools to enhance detection capabilities.
• Collaborate with industry peers and organizations to share threat intelligence and best practices.
• Lead the development of threat hunting strategies to proactively identify and mitigate potential threats.

Security Tools Management:

• Lead the management and optimization of security tools, including but not limited to SIEM, IDS/IPS, and endpoint detection and response (EDR) solutions.
• Collaborate with the IT and infrastructure teams to lead the deployment and configuration of security technologies.
• Ensure the tools are aligned with industry best practices and are effectively addressing the organization's security requirements.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or related field.
• Minimum of 5 years of experience in a Security Operations Center role.
• Relevant certifications such as CISSP, CEH, or GIAC are highly desirable.
• Proficient in using SIEM tools and other security technologies.
• Strong knowledge of networking protocols, operating systems, and security architectures.
• Extensive experience in incident response methodologies, including thorough forensic analysis.
• In-depth understanding of macOS and Linux operating systems and their security controls.
• Demonstrated ability to analyze and respond to security incidents on macOS/Linux/ Cloud Services platforms.
• Familiarity with scripting languages for automating security tasks (e.g., Python, Bash).
• Familiarity with cloud services (E.g AWS/GCP) and security best practices is a must.
• Excellent communication and interpersonal skills.

Additional requirements:

This role may require participation in an on-call rotation and occasional off-hours work to address security incidents or support critical changes.

Responsibilities:

• Communications Development and Delivery - Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information.

Your Background

• Minimum diploma holder (Fresh grads are welcome to apply)
• 0-2 experience in marketing/communication/events industry

EA License Number : 11C4879

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Data Center (DC) Operations role, to support Data Center operations for our client in Singapore which is a top global investment bank.

Responsibilities:

• Minimum 5 years of experience in a Data Center Operations with hands-on experience and knowledge in the operation and management of Data Center facilities.
• Reports to the Data Center Operations Lead.
• Good understanding of Mechanical & Electrical infrastructure including rack space, power and cooling systems.
• Strong knowledge and experience with structured cabling design and implementations.
• Responsible for Data Center remote operation support including liaising with onsite Technicians and/or colocation vendors for all operations tasks.
• Review server room physical access request and to approve/reject request.
• Review disk reports submitted by vendors against the actual disk break-fix event.
• Liaise with approved disposal vendor for disk destruction and/or waste collection.
• Review the current rack space, power, cooling, patch panel capacity and approve recommended rack space for equipment placement.
• Responsible for equipment movement in collaboration with equipment owner.
• Responsible for equipment decommissioning of unused equipment in collaboration with equipment owner.
• Manage purchases including obtaining and reviewing quotations, obtain approval for purchases and submission of purchase requests and following up to ensure timely delivery and installation.
• Update the asset inventory in System of Records after equipment placement, decommissioning or movement.
• Manage regular asset inventory sighting.
• Ensure the accuracy of System of Records for asset inventory.
• Participate in Change Management including reviewing, approving/rejecting Change Requests for Data Center Operations related work, and coordinating with assignees and closure of completed change requests.
• Participate in Incident Management including raising Incident Tickets for Data Center Operations related incidents, performs troubleshooting and analysis, recommending and implements remediation / preventive actions and closure of incident tickets.
• Ensure timely updates and closure to all change requests, incident tickets, work orders and service requests.
• Gather information for audits and formulate responses for DC Ops Leads review and approval.
• Oversee M&E upgrade, power maintenance, loss of utilities and/or loss of water tests within Data Center.

Regular reporting:

• Reconciliation of actual events to approved requests (e.g. physical access to Data Center, Rack Keys Utilization, Visitor Logs)
• Capacity Utilization of Data Center including rack, power and patch panels.
• Review of Third-Party Colocation Vendor submitted reports for accuracy.
• Statistics for Data Center Activities:

1. Equipment Decommissioning Requests and Status
2. Equipment Movement Requests and Status
3. Equipment Placement Requests and Status

Others:

• Good communication skills, able to communicate clearly, both verbally and written.
• Experience working in regional and global support roles.
• Manage resources locally and remotely for APAC Data Center Operations, including task assignment and shift scheduling.

1. Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.
2. Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
3. Overseeing creation and availability of SNOC monitoring metrics and alerts’ reports for management reporting.
4. Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
5. Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
6. Acting as an escalation focal point for all improvement activities involving SNOC
7. Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
8. Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
9. Ability to work closely with various line of business technologies from junior to management level.
10. Change governance on all the monitoring changes for production implementation
11. Perform on call duty on rotation basis.

• Experience in managing BAU financials and tracking forcast and reporting of projects budget.
• Able to handle PMO work ; prepare detailed financial reports for management reporting
• Experience in financial and operations metrics preparion , preparing yearly budget for planning purpose
• Ability to work well under pressure and meet deadlines
• Analytical and logical thinker
• Strong interpersonal skills

The WWH Data Analyst reports directly to the VP of Revenue Management.

The position will be responsible to effectively manage all Online Distribution platforms in order to ensure complete alignment of the brand’s inventory, rate plans & price positioning within the Online Channel marketplace and PMS systems

The Data Analyst is critical to promote revenue & market share growth for Worldwide hotels through strategic coordination of revenue management processes and procedures.

Key KPI

KPI 1: Articulate any Revenue, Inventory & Ecommerce issues when they arise with solutions for resolution. (Daily)

KPI 2: Effectively manage all Online Distribution platforms / channel manager in order to ensure complete alignment of the brand’s inventory, rate plans & price positioning with the Online Channel marketplace. (Monthly Alignment Review for all Channels)

KPI 3: Communicates Distribution analytics & opportunities to drive incremental revenue through the various distributions channels. (Communicate weekly @ RevMax meeting)

Job Description

• Gather and analyze competitive intelligence to derive insights about the competitive environment and business trends to improve competitive decision making and further the marketing objectives
• Liaise with VP Revenue Management to identify opportunities for efficient/accurate data collection in the distribution and revenue management area.
• Monitor new and existing program and product initiatives and evaluate results to understand effectiveness and improve revenue performance.
• Minimize rate parity issues across all channels and provide solutions to prevent wholesale/static rate from flowing into OTA and other business segment.
• Maintain and establish effective inventory controls & pricing strategies to maintain market competitiveness across the competitive set
• Provide Channel Management Analysis and revenue potential. (Monthly & Quarterly)
• Ensure disciplined understanding of Opera Cloud PMS, Channel Manager Systems ( i.e Siteminder ) configuration in terms of Revenue and Channel Management for alignment
• Handle / Supervise Best Rate Guarantee Claims
• Supply critical analysis on the effect of short and long term decisions affecting Occupancy, ADR and RevPAR
• Knowledgeable of City Events, Conventions, Holiday Seasons in Singapore and key business source countries
• Maintain and analyze Revenue by Room Type and ensure appropriate room types sales through the various channels

Brand Website

• Involvement in Singapore marketing programmes and related products for online delivery
• Effective implementation and monitoring of online marketing programs

Developing OTA Partnerships

• Manage Online Travel Agency accounts ensuring their compliance with WorldWide Hotels strategies
• Ensure all OTA website displays correct information at all times (Inventory Mgt / Rate Delivery)
• Maintain and ensure accurate rates and inventory allotments with internal and external partners in a timely manner and ensure Rate Parity throughout all booking channels
• Endeavour to position the hotels properly on the first page of all OTA websites
• Build and maintain effective working relationships with OTA key clients
• To carry out any other duties and responsibilities as assigned by direct report

Analytics & Projects

• Provide Channel Management Analysis and revenue potential. (Monthly & Quarterly)
• To identify areas to increase performance on Online Distribution channels (i.e.Rate Plans, Room Type Description, ADV Offers, POS, Geo Source)
• To analyze and determine whether Hotels is effectively marketing itself across electronic distribution channels
• To identify revenue generating and cost savings opportunities via operational efficiencies

Job Requirement

• Diploma or Degree from a recognized hospitality / tertiary institution and/or have gained 2 years of distributions experience the hotel industry.
• Solid knowledge of Revenue Management functionality & tools (OTA Extranet, Channel Manager i.e. SiteMinder, Opera Cloud, RPMS)
• Be well versed in creating and using Excel spreadsheets with complex formula.
• Proven record of working independently, a self-starter.
• High levels of flexibility and adaptability.
• Strong team playing skills.
• Act with utmost integrity.

OVERVIEW

The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations.

Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. We hire smart and sharpen smarter, arming talent with best-in-class resources and skills. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth.

The Maples Group looks to add a Singapore based Compliance Analyst to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent.

Who We Seek

Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.

About the Role

The Compliance Analyst reports to Regional Head of Compliance - Asia and supports the Compliance Team in providing advice, assistance and guidance for routine KYC activities. Primary responsibilities include:

• Identifying, assessing and addressing, where possible, KYC issues requiring escalation
• Reviewing KYC documentation and following-up KYC requests (where applicable)
• Ensure that the KYC is obtained in the most efficient manner
• Demonstrate compliance with KYC policies and correct use of KYC methods of approval
• Help ensure the overall KYC status is within the parameters for KYC non-compliant percentages
• Reviewing and monitoring the quality of KYC materials collected in accordance with the risk based review procedures and identifying and filling any deficiencies
• Reporting to the Regional Head of Compliance (as appropriate) on a regular basis summarising any queries or any trends identified
• Dealing with any other compliance related queries as assigned

EXPERIENCE

What You Bring

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:

• Proficiency in Microsoft Excel
• Flexibility and willingness to learn
• Knowledge of Hong Kong or Cayman Islands anti-money laundering regulations and legislation preferred but not required
• Fluency in both written and spoken English and Chinese

BENEFITS & REWARDS

The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

• Competitive vacation packages
• Educational assistance and professional development programmes
• Savings or pension plan
• Global mental wellness programme
• Sports clubs and social events

ABOUT MAPLES GROUP

Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and legal services on the laws of the British Virgin Islands, the Cayman Islands, Ireland, Jersey and Luxembourg.

You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.

Maples’ standard policy to undertake various background screening checks, including criminal records checks, on all applicants to whom a conditional job offer is made. Maples will only ask applicants to disclose a past criminal conviction when a conditional job offer is made. If you have a criminal record it does not mean that your job offer will be automatically withdrawn. Maples will make all job offer decisions on a case by case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with Maples before a decision is made.

Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.

* The level of this position may vary depending on the profile of the person selected.

Based in CDPQ’s Singapore subsidiary and reporting to the Managing Director, Private Equity, the successful candidate will support the International Private Equity team, deployment and portfolio management objectives. He / she will contribute to optimizing returns, collaborating on transactions and closely monitoring portfolio companies to create value.

Main responsibilities

• Participate in the selection of deals and help prepare preliminary analysis and documents for investment recommendations within established timelines
• Support senior team members by conducting rigorous financial modelling
• Contribute to the creation of internal reports and keep them up to date
• Comprehensively review target companies’ financial reports, establish comparables that are representative of the competitive universe and conduct their detailed analysis
• Support senior team members in preparing and organizing meetings and discussions with existing and potential partners.
• Systematically conduct in-depth research on current trends in his/her sectors of activity, proactively monitor the news and collect information from relevant sources.
• Develop effective search and monitoring tools.
• Produce sector studies / market screenings to continue to team’s business development
• Participate in the development of work processes and updating required information
• Generate value-add in the portfolio management by supporting senior team members

Requirements

• At least two (2) years’ experience in finance/ investment
• Bachelor’s degree in business, finance, economics or accounting from a top-tier institution
• Master’s degree in finance and/or CFA designation would be an advantage
• Excellent financial modelling and analysis skills
• Comfortable with software used in finance (Excel, Capital IQ, ThomsonOne, Bloomberg, etc.)
• Understanding of the Japanese and/or Korean market dynamics is a strong advantage
• Fluent English is required, both written and spoken
• Fluency in Japanese and/or Korean is a strong advantage to facilitate interactions with existing and potential partners and target companies.
• Available for frequent international travel

Competencies

• Strong ability to manage stress and priorities
• Extremely rigorous and analytical
• Commitment, enthusiasm, proactiveness and strong organizational skills
• Good team player who puts the organizations’ interests first
• Willing to share information
• Effective communicator
• Solutions-oriented

The Senior Analyst, Corporate Planning play a critical role in supporting the development and execution of the organization's strategic initiatives. The responsibilities will span from data management, conducting detailed analyses to providing valuable insights that contribute to informed decision-making. The role requires a strong analytical mindset, attention to detail, and the ability to collaborate effectively across departments.

Core Responsibilities

Strategic Analysis:

· Conduct thorough analysis of market/industry trends, dynamics, and competition to inform strategic planning.

· Provide data-driven insights for developing mid to long-term strategy.

Strategic Project Support:

· Support the execution of strategic projects by providing analytical support, conducting research, and preparing presentations for senior management.

· Assist in the development of scenario planning models to assess the potential impact of internal and external factors on the organization's strategy.

Performance Management:

· Design and implement Key Performance Indicators (KPIs) to monitor and evaluate the group's performance, including operational efficiency. Provide regular reports on KPIs and performance against strategic objectives.

· Identify areas for improvement and drive the implementation of enhancements to improve organizational efficiency and effectiveness.

· Analyse data to identify trends, risks, and opportunities for improvement.

Cross-functional & Business Unit Collaboration:

· Collaborate with different functions, departments, and business units to gather relevant data and insights for strategic planning and initiative.

· Foster strong relationships with key stakeholders to ensure alignment with corporate goals.

Education & Experience

· Bachelor's degree in business, economics, engineering, statistics, or related field

· At least 5+ years of experience in corporate planning, data management, analytics, project, and performance management, preferably in a fast-paced and dynamic business environment with a regional presence.

· Highly analytical, strong critical thinking, systematic, and problem-solving skills, with strong initiative to navigate uncertainties.

· Excellent stakeholder engagement and communications skills (written and spoken), with the ability to convey complex information to diverse stakeholders.

· Ability to work independently, handle multiple projects in a fast-paced environment, and negotiate & collaborate effectively.

· Proficiency in both English and Mandarin is highly preferred, due to our strong presence in China.