Job Highlights

• 5 days work week, Mon - Fri
• Staff Benefits
• Work-Life Balance
• Friendly and positive working environment

Responsibilities :

• Handle Full Set Accounts and other adhoc duties.
• Monthly preparation of final accounts, audit and tax schedules.
• Preparation and submission of GST returns.
• Liaise and negotiate with company bankers & auditors.
• Proficient in Microsoft Office Excel & Words.

Responsibilities

• Plan, conceptualize and execute various social and environmental projects.
• Collaborate with internal and external stakeholders to promote sustainability initiatives. Foster relationships with governmental bodies, NGOs, and industry partners.
• Serve as liaison officer for the Singapore Business Unit for communication on the topic of Sustainability.
• Keep abreast with latest regulations and progress in Sustainability.
• Serve as the Sustainability representative in the Singapore Business Unit
• Handle and disseminate ESG data reporting requests from HQ to all territories.
• Collect and analyse data and reported the results to Pigeon Sustainability Committee comprising of all C-suites from each member country.
• Coordinate and host meetings for the SGBU.
• Support Domestic Sales in E-commerce price monitoring, competitor pricing research as well as intellectual property infringements research.
• In the absence of Customer Support Executive, Business Support Executive will support Customer Service department temporarily in enquiries via telephone calls, walk-in, Facebook, corporate website, and emails.
• Other ad-hoc duties as assigned.

Requirements

• At least a Diploma in any discipline.
• Minimum 2 years of relevant experience, preferably in the FMCG industry.
• Proficiency in Microsoft Word, Excel, PowerPoint
• Good interpersonal, communication skills and be a committed team player.
• Good command in both written and spoken English.

Overall Responsibilities:

You are responsible for the administrative matters in the Merchandising Department including liaising with internal and external partners.

Job Responsibilities:

• Support English Book Categories
• Issuing of Purchase Orders and transfers
• Promotion Setting
• Operations Coordination
• Admin duties and paperwork
• Compilation, sending of daily memo and bestsellers listing
• Support in all Popular events
• Any other tasks assigned by Merchandising Manager

Requirements:

• Diploma in any discipline with 2 years of retail or merchandising experience.
• Knowledge in SAP will be an advantage.
• Good time management and organizational skills.

Responsibilities include:

Reviewing contracts to ensure that they are enforceable, reasonable, and clearly stated

Negotiating with suppliers in other countries to ensure that terms are fair for all parties involved

Preparing reports about market conditions in different countries for use by executives in business development or marketing departments

Coordinating freight shipments from warehouses or factories to customers across international borders

Interpreting laws and regulations regarding international trade activities such as tariffs, quotas, and customs duties

Researching foreign markets to identify opportunities for increased sales in those markets

Identifying new markets and customers in foreign countries to increase sales

Establishing and maintaining relationships with suppliers and business partners in foreign countries

other wroks asigned by your manager

Job Description & Requirements

Key Responsibilities

• Specialise in end-to-end recruitment functions which include job posting, screening and interviewing.
• Update and maintain employees’ personal data and records.
• Administer employee payroll, leave and medical benefits, as well as work pass matters.
• Plan and manage employee training courses.
• Take on other ad-hoc HR tasks as required.

Job Requirements

• Diploma in Human Resources or related discipline with at least 2 years of relevant HR recruitment experience.
• Possess good knowledge of the Employment Act and other statutory Acts related to HR.
• Independent, resourceful, with good problem solving skills.
• Strong communication and interpersonal skills.

Interested applicants, please send in a resume indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

• Managing inbound and outbound shipments and deliveries for local and overseas customers
• Processing customer orders according to ISO standards, including entering orders into enterprise resource planning (ERP) system, picking, packing, and dispatching, while ensuring proper handling of products
• Maintaining the documentation for import and export activities, including airway bills, permits, licenses, etc. for customs clearance
• Ensuring all shipping documents, labels, and packaging are correct for dispatch
• Liaising with sales team, customers, logistics companies, delivery personnel and packaging suppliers
• Filing of shipping documents, invoices, and other documents
• Managing inventory and processing of stocking orders
• Conducting warehouse stocktake
• Maintaining the cleanliness and tidiness of the warehouse
• Any other ad-hoc duties

Requirements:

Experience in supply chain/logistics/operations

Experience in SAP or other ERP systems preferred

Able to lift 10kg minimum

Responsibilities

• Providing support to the Account Department (Receivable/Payable).
• Performing accounts daily processing tasks, such as filing, data entry, reconciliation, report preparation, banking, etc.
• Tabulating and checking to ensure payments paid/ received and records are accurate and initiate follow-up procedures.
• Process month-end closing activities
• Perform Inventory stock take in the warehouse
• Other ad-hoc duties as assigned

Requirements

• Min Diploma in Accounting/LCCI Management or equivalent
• Min 2-3 years relevant experience in AP & AR
• Proficient in Microsoft Office
• Meticulous and well-organized
• Experience with ERP systems will be advantageous
• Working location: Serangoon North

Develop corporate communications material and digital platforms:

- Write and create content for the organization's website, social media, and other communication tools and publications.

- Ensure timely updates and maintenance of these platforms.

Identify and profile stakeholders for compelling stories:

- Conduct stakeholder interviews for publications, videos, etc.

- Create engaging stories that promote the organization's cause.

Support corporate affairs and PR functions:

- Assist in managing corporate affairs and public relations activities.

- Maintain consistent branding for the organization.

Prepare and produce annual reports and corporate publications:

- Timely preparation & production of Annual Report & other publications.

Ensure transparency and governance compliance:

- Adhere to charity transparency or governance checklist.

Manage logistical arrangements for corporate events and campaigns:

- Coordinate and organize corporate events, campaigns, and activities.

- Prepare publicity materials, fact sheets, and press kits.

Job Responsibilities

1. Handling general admin paperworks & matters.

2. Preparing monthly reports.

3. Perform other duties as assigned.

Job Requirements

Experience required: Min 2 years working experience

Educational qualifications: "O" level or equivalent

Other Requirements:

Working days per week: 5.5 days

Working Hours: 0830hrs-1730hrs/ 0830hrs-1230hrs

Job Responsibilities:

• Monitor & maintain business health of franchise markets

• Drive revenue in franchise markets via new business channels and territory acquisition

• Maintain keen knowledge of franchise markets’ consumer patterns & trends

• Maintain continual communication & positive working relationship with franchise markets

• Support & share strategic and operational advice to franchisees with new outlet openings and when required

• Ensure franchisees are kept abreast of newest product developments and SOPs, and oversee the roll-out in franchise markets

• Maintain franchisee resource of training aids & marketing materials

• Develop, implement and execute training programs, policies and procedures for Franchise Partners, in accordance with the Division’s business objectives

• Monitor, coach and appraise the job results of trainers conducting all Training Programs

• Edit, compile, analyse and/or disseminate OER (Audit) results to all relevant stakeholders

• Conduct business presentations to management

• Supporting new market launches by planning relevant training programs and store attachments prior to its grand opening

• Generate reports and sales projections and market analysis as required

• Work closely with Finance to ensure timely billings and collections from franchise markets

• Updating & maintenance of existing franchisee data and databases

• Other ad hoc duties as assigned

Job Requirements:

• Degree/ Diploma in Business Studies/Administration/Management or related discipline

• Keen business sense, interpersonal, planning, organisational & supervisory skills

• Expect frequent travel overseas

• Experience in franchise markets, preferably in F&B industry

• Competent in Microsoft Office Suite & Google forms

• Good written and verbal communication skills

• Able to adapt to changing work requirements

• Able to work in a lean team, multi-task and work under tight deadlines

• May be required to work weekends (ad-hoc)

• Experience/ Certification in the following is advantageous:

• Video filming & editing software

Responsibilities

• Providing support to the Account Department (Receivable/Payable).
• Performing accounts daily processing tasks, such as filing, data entry, reconciliation, report preparation, banking, etc.
• Tabulating and checking to ensure payments paid/ received and records are accurate and initiate follow-up procedures.
• Process month-end closing activities
• Perform Inventory stock take in the warehouse
• Other ad-hoc duties as assigned

Requirements

• Min Diploma in Accounting/LCCI Management or equivalent
• Min 2-3 years relevant experience in AP & AR
• Proficient in Microsoft Office
• Meticulous and well-organized
• Experience with ERP systems will be advantageous
• Working location: Serangoon North

Roles & Responsibilities

You will be mainly responsible for managing operation staff for the daily operation mentioned below while working closely with the client to fulfil the given direction & requirements.

• Prepare monthly MBR report to review operation performance & KPI
• Conduct the Bi-Annual Stock audit in terms of manpower and equipment to meet the requirement. Reporting to the customer for any discrepancy found.
• Manage 3rd party transporter to ensure the transporter meets the KPI in terms of punctuality and proper handling of the part during the delivery and collection
• Daily system check to ensure the overall process of operation is fully completed, and KPI is fulfilled
• Daily system check to ensure the EDI signal flows through WMS/TMS system without error.
• Perform the overall hands-on operation in the Finished Goods / Service warehouse and generate inventory count
• Picking using the scanner and scanning serial numbers for all products
• Organizing and monitoring inventory, repacking as and when required
• Loading and unloading packages as per requirement and conducting inbound checking
• Perform the required steps of item receiving and putaway
• Handling returns by completing technical documentation and other required communication

Job Requirements

• Min. 7 years experience in Logistics and Supply Chain Managerial role
• Deep Understanding & Knowledge in WMS & TMS
• Proficient in Ms Excel and Ms Power Point for reporting purpose
• Excellent oral and written communication skills are a must
• Forklift License

Job Location

15 Greenwich Drive, #04-00, Singapore 534022

Working Hours

Mon - Fri: 8:30 AM to 5:30 PM

Alt. Sat: 8:30 AM to 12:30 PM

Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Your Impact

You will work Client, Partners and Project Teams to ensure that Customer / Vendor invoices are properly booked, payments are made/accounted for and financial accuracy and transparency are retained. You will work on optimizing the processes and systems to increase the effectiveness and efficiency of accounting processing as well as management information systems.

Your Responsibilities

• Account Receivable: Create Customer Invoices and follow up on payments
• Account Payable: Review, book and prioritize vendor / partner invoices & payments
• Balance Sheets: Book & Monitor Balance sheet items like Accruals, Assets Ledgers, Loans
• Controlling: Monitor integrity of financial statements and annotate developments
• Procurement: Identify partners and commercial models
• Administration: Support Management & Project team with administrative tasks

Offered Benefits

• Sales Incentive Scheme
• Solid Induction Programme with personal mentor
• Best functional training program in the industry
• Personal Development Plan with weekly coaching and external training
• Flexible work schedule and place
• Quirky office environment
• Exposure to leadership development program
• Access to the latest tech and gadgets

Hello to all finance enthusiasts! Ready to bring your money-savvy skills to the cool and crazy world of event management? Unearthed Productions is on the hunt for a Finance Executive to join our financial dream team. You won't just be crunching numbers; you'll be the backstage rockstar making sure our events rock! If you're up for turning dollars into unforgettable experiences, hit us up. Let's make finance fun together!

As a Finance Executive, you will be responsible for a diverse range of financial tasks that are crucial to the smooth operation of our business.

Key Responsibilities:

1. Client Invoicing:

- Create client invoices in the Xero accounting system based on sales quotes generated by the operations team.

- Ensure accuracy and completeness in coding to provide transparent and reliable financial records.

2. Financial Coding and Validation:

- Check and validate coding to maintain the integrity of financial data.

- Collaborate with cross-functional teams to ensure consistency in financial reporting.

3. Client Account Management:

- Support account managers in the collection of outstanding amounts from clients.

- Foster positive relationships with clients through effective communication and resolution of financial queries.

4. Payments Processing:

- Process regular and ad hoc supplier payments through online banking platforms.

- Ensure timely and accurate payments to maintain strong relationships with suppliers.

5. Expense Management:

- Process employee expense claims and credit card transactions efficiently.

- Implement and enforce expense policies to uphold financial discipline.

6. Reconciliations:

- Perform supplier statement reconciliations to verify and reconcile outstanding balances.

- Identify and resolve discrepancies to maintain financial accuracy.

7. Reporting and Analysis:

- Generate insightful financial reports and analyses to provide management with key financial insights.

- Contribute to strategic decision-making through data-driven recommendations.

8. Customer Service:

- Handle client and colleague enquiries and requests with professionalism and a customer-centric approach.

- Provide clear and concise explanations of financial matters to non-finance team members.

Qualifications and Skills:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Proven experience in a finance role, preferably in the events or related industry.
• Proficiency in accounting software, particularly Xero.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced and collaborative environment.

Join Unearthed Productions and be part of a team that brings creativity to life through exceptional events. If you are a finance professional with a passion for the events industry, we invite you to apply and contribute to the success of our exciting projects!

Benefits offered for any position:
14 Days Annual Leave
Off In Lieu for Weekends (Events)
Birthday Leave and Voucher
Child Care/Marriage Leave

Self Care/PetCare/Family Leave
Dental/Medical Benefits (including TeleMedicine)
Honour Based MC
Insurance Coverage

Individual Performance Bonus
Company Performance Bonus

Flexi Time to Office
Work From Home (1 Day)

Yearly increment of 2% - 5% based on company and personal performance
Flexi Benefits for Co-workers who served 12 months and above (from S$500 annually)

Transport Claims

About Unearthed Productions:

Founded in 2006, Unearthed Productions is Singapore’s leading full-service event management agency, producing over 100 events for global brands, organisations and government agencies annually. These events are underpinned by our five pillars of capabilities - Experience Management, Venue Management, Creative Studio, Event Technology and Stage Effects - which empower our clients and our partners to execute their events from start to end seamlessly.

Our mission is to create the best event experiences in the region for not only our partners and our clients and their stakeholders but also our community and our team members. To this end, we are undertaking an ongoing effort to raise sustainability standards across the events industry. Through adopting green practices such as leveraging upcycled furnishings at events and sourcing from ethical suppliers, we are committed to meeting the goals of the Singapore Green Plan 2030.

As our team members are also at the heart of our agency, we strive to raise both their physical and emotional well-being at Unearthed Productions. We achieve this with a holistic suite of benefits and perks aimed at promoting better health, personal development and fun through work.

Find out more about us: https://unearthedproductions.com.sg/

Brief description of the Restaurant

Sales & Marketing of Alcoholic Beverages including Japanese Shochu, Japanese Whisky, Gin, Rum etc. to On trade (Hotels, Restaurants & Bars) and Off-Trade (Retail Shops) clients in Singapore. We are looking for someone who is passionate, dynamic, and committed to developing a career in the Alcohol Beverage domain.

Job Descriptions

1. Develop the On-Trade & Off-Trade segment in Singapore (Bars,Restaurants, Hotels, Private Member Clubs, Retail Stores etc.).
2. Prepare all supporting marketing collateral, including maintaining any detailed product catalogue.
3. Support the Training & Education of Trade customers.
4. Create digital content for promoting various products from time to time.
5. Generate ideas for Events with Trade partners.
6. Support Daily operations.

Job Requirement

1. Have a strong interest in and passion for Japanese Shochu, Whisky & Cocktails
2. High standard of customer service
3. Good communication and presentation skills
4. Between 0 – 5 years of experience in Bartending, Sales of Wine/Spirits / Japanese Shochu /Sake or any area related to Hospitality.
5. Good Interpersonal skills and a strong team player
6. Able to work in small teams / self-motivated with an entrepreneurial approach.

Benefits

• There is No AWS and Bonus
• Annual Leave 14 Days, Sick Leave 14 Days.
• Sales Incentive/Commission after achieving threshold sales revenue as average of sales

Working hours

• Mon- Fri (9 a.m. to 6 p.m.) with lunch break

Job Description:

• Responsible for sourcing, evaluation from approved supplier
• Communicate with suppliers on arrangement of samples and mass production of artwork.
• Ensure compliance on quality standards, company concept and overall appearance of produc series.
• Prepare reports and statistic for Management.
• Oversee New Product Development team and work progress, and report to the manager and MD on regular basis.
• nvolve in new and reformulation product development from initial (market research), formulation, product text, product concept and presentation (packaging), training material to store, information to other sale channels and till launch.
• Attend trade shows for explore for new market trends.
• Evaluate new product proposal from potential OEM sellers and follow ups.
• Regularly analyse product performance and conduct market survey.
• Perform market analysis and comparison against EYS products.
• Proofread and approved the new product artworks.
• Proofreading for reprint artwork and provide comment when needed.
• Liaise with the suppliers and printing suppliers for product formulation and packaging.
• Sensory evaluation and report for new and reformulated product.
• Keep track on product rationalisation record (product sale record and qty for all products.
• Monitor sale performance for new products and provide suggestion based on sale performance and responsible for follow up decisions.
• Verify barcode generations for new product SKU.
• Provide product information of new product to other departments.
• Notify department for new product launch and provide with information.
• Work with other BU on the new product innovation.
• Perform any other duties as assigned by Superior.

Requirements:

• Bachelor’s in food science or related field.
• At least 2 year of relevant experience is preferred.
• Knowledge in using design-related software such as Adobe Illustrator, Adobe Photoshop.

Responsibilities

We’re looking for an Accounts Executive to be responsible for the day-to-day accounting & finance function within the company, reporting to the Group Accountant.

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.;
• Prepare monthly financial and management reports for subsidiaries;
• Consolidate accounts and ensure compliance with accounting standards;
• Assist in group consolidation reports;
• Support audit and tax queries;
• Liaise with banks on banking transactions;
• Manage timely closing process and reconciliations, including for intercompany transactions;
• Support the operational teams in maintaining strong vendor relationships.
• Any other duties/tasks as assigned
• Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary
• Able to prepare and compile financial and management reports
• Preparation, submission and filing of GST returns for our clients
• Preparation of Audit Schedules and liaising with external auditor during Annual Audit

Account Executive Requirements:

· Bachelor’s degree in business, marketing, or related field.

· Additional education or experience may be preferred.

· Some fields may require additional certifications or licenses.

· Comprehensive and current knowledge of company offerings and industry trends.

· The drive and energy to manage multiple accounts while looking for new opportunities.

· Excellent verbal and written communication skills.

· Strong time management skills.

· Computer skills, especially MS Office and CRM software.

. Must be hands-on, able to be multi-tasking, work independently and meets tight timelines

Responsibilities :

• Handle daily cashbook update.
• Prepare payment, update AP payment & AR collection in system.
• Perform bank reconciliation.
• Liaise with sales team & warehouse, Monitor AR, send out SOA, release shipment in system upon AR collection, generate tax invoices after shipment
• Prepare monthly balance sheet schedule, follow up on outstanding items, maintain fixed assets register
• Process staff claims
• Documents filing
• To handle all other duties as may be assigned by the Supervisor from time to time

Requirements:

• Must possess LCCI higher/Diploma in Accountancy or relevant accounting qualification
• Meticulous and comfortable working with numbers.
• Good communication & interpersonal skills.
• At least 3 years of working experience in relevant roles

Education Requirements

At Least 3 GCE 'N' Level passes or equivalent, with a pass in English Language

Able to work using MS Words and MS Excel

Candidate with Early Childhood Knowledge will be an advantage.

Job Descriptions

Assist the Centre Principal and Director in the following areas:

Account Matters:

1. Verification and follow up with parents on the month fees collection and other adhoc incidental fees/charges such as insurance, mattresses, field trips etc.

2. Verification, consolidation of petty cash claim by staff.

3. Verification of invoices and create payment in company's OCBC/DBS accounts.

4. Other adhoc account matters

Admin Matters:

1. Manage enrolment of children in the ECDA CMS

2. Communication with parents via Little Lives

3. Other enrolment matters and following up with parents

4. To answer to phone calls and enquiries during the absence of the Principal

5. Assist Principal in the filing of documents

6. Check and verify students enrolment details, fees deposits, payments and follow up with parents if necessary

7. Assist Principal to consolidate documents for periodic audits.

8. Other Adhoc admin matters, such as creation of inventory of teaching resources, etc as required by the Principal

Junior Design / Intern

We are constantly on the lookout for talent. We welcome graduates, graduating students or undergraduate students to join us.

This is an opportunity to start your career here. We are looking for candidates who share our values of creative thinking, fresh perspectives, shared purpose, trust and team accountability to support our extensive portfolio of clients. Many of our interns return to grow their career with us.

We are not CV chasers. Some of our best hires have possessed profiles that did not 100% match the qualifications, but the talent, guts or tenacity to make it work. So, feel free to apply and tell us who you are, and why you are a great fit!

Responsibilities

• Ideate and present design concepts and finalised ideas at internal meetings.

• Craft branding and graphic design concepts, and taking them from ideation to execution

• Research, conceptualise, and develop design deliverables ranging from brand collateral, social media content (Facebook, Instagram and Tiktok), eDMs, above and below the line, and adaptations.

• Work closely with the internal design team and project team to fulfil client needs.

• Proactively identify emerging design trends, and contribute to robust internal creative discussions

Join us if you are

• Able to work independently in a fast-paced team environment

• Able to work under pressure with tight deadlines

• An excellent communicator who can clearly communicate your ideas, designs and suggestions.

• Possess a flair for creativity and have a keen eye for aesthetics

• Open-minded and willing to learn, able to ake rejection and criticism constructively

• Motivated to grow personally and professionally

• Take initiative and a team player

• Preferably able to commit to a full-time internship for a 3 month period or more

Requirements

• Graphic, Brand or Communications Design-related field major preferred

• Experience with Adobe Photoshop and Illustrator is a must.

• Knowledge of Canva, Motion Graphics and Video Editing is a plus

• Possess a design portfolio containing previous work completed professionally or personally.

What we offer

• Exclusive insights into the life of a well-established leading edge local agency

• Growth with a team of young, vibrant and creative team with great values and team spirit

• Learning from seniors with years of leadership leading high performing teams in the marketing and communications world across client and agency

• Coaching advice for your professional career and personal growth

• Build your portfolio working on diverse projects with clients from government, commercial, B2B and B2C

Who we are

We are a leading home-grown communications agency with in-depth knowledge in local and SEA markets. With a team of marketing and PR consultants and communications specialists to handle your marketing needs, we approach each of our clients with fresh eyes to develop customised, unique strategies.

​

We create strategic narratives, cascaded through multiple platforms, and underpinned by a shared purpose between you and your audiences. With our finger on the pulse, we anticipate, mitigate and manage risks to deliver effective solutions that benefit both our clients and their stakeholders.

Ninemer Communications helps all businesses not only reach, but exceed their goals. Our experience helps us lay out a strategy that perfectly fits our clients. This collaboration is essential for the successful transition from strategy, to plan, to action.

Our clients range from the largest MNCs to fantastic home-grown brands. With deep expertise in Public Education, Community Building, Travel, F&B and MICE, we make crafting your next communications message distinct and easy.

HOW TO APPLY

We would love to hear from you! Send us your CV, Cover letter, recent photograph, expected salary and

date of availability to us.

Please write in to [email protected]

​

Roles & Responsibilities

Salary: Basic + Transport Allowance + Commission

We are expanding, looking for full-time Outdoor Sales Executive to join us.

Job Scope

• Hunt for new accounts
• Service and grow the existing customer base

Job Requirements

• Self driven to meet monthly team target
• Own transport will be an advantage
• Well groomed & neat
• Comfortable communicating with people
• Good interpersonal and communication skills
• High adaptivity and flexibility
• Able to effectively communicate to customers in English and one other language
• At least 1 year sales experience
• Experience in lighting and sanitary ware a plus point

Main Office in Balestier, 5 day work week. (9am - 5.30pm)

Salary : $2500 - $4500

Responsibilities and Duties:

• Provide general administrative and clerical support
• Maintain proper filing system
• Handling incoming correspondences and distribution of documents
• Assist in managing office supplies
• Covering reception duties when necessary
• Other ad-hoc administrative duties as assigned

Qualifications and Job Requirements:

• Must have prior experience in administrative duties
• IT literacy and proficiency in MS Office
• Possess a positive attitude, meticulous and organised
• Bilingual in English and Mandarin (in order to handle queries from Mandarin-speaking associates/guests in regards with the administrative matters)

Responsibilities

• Handle customer enquiries via telephone calls, walk-in, facebook, corporate website, and emails.
• Handle and resolve customer complaints promptly and professionally.
• Consolidate customer feedbacks monthly and share with relevant departments promptly and accurately.
• Manage customer database for customer information, feedbacks, complaints and warranty cards.
• Verification of product defects from walk-in customers.
• Handle sales of spare parts for walk-in customers.
• Other ad-hoc duties as assigned.

Requirements

• Possess good interpersonal skills
• At least 2 years of relevant experience in customer service, preferebly in FMCG industry
• Proficiency in Microsoft Word, Excel, PowerPoint
• Good interpersonal, communication skills and be a committed team player.
• Good command in both written and spoken English.

This role is designed for a marketing executive (at least 3-5 years’ experience) with robust track record and technical skills in digital and performance marketing strategies, marketing analytics, excellent interpersonal and communication abilities, strong campaign and agency management track record, focused commitment to excellence, and deep motivation to learn and grow.

Key responsibilities:

1. Strong driver of all marketing campaigns with a clear eye for technical set-up and technical optimisation
2. Define clear marketing objectives and measurables with external agencies and
3. Curate target personas, competitor social and digital landscape and customer journey to develop actionable insights
4. Audit content calendar and provide actionable, research-based input to curate content
5. Manage SEO agencies with a clear eye on 1) target KPIs 2) SEO goals 3) technical process
6. Work with external freelancers on the design and production of marketing collaterals and assets
7. Work with external marketing agencies for on-site marketing and partnerships/sponsorships with key stakeholders such as universities
8. Build relationships with our external partners in Southeast Asia and Australia, manage communication lines, and oversee booking data from each partner
9. Strategic identification of the right marketing channel (OSEP) and the right content type based on user journey and target persona.
10. Assist the team in developing an overall content marketing plan and digital marketing plan
11. Manage, report and optimise the performance of organic channels and campaigns
12. Manage, report and optimise the performance of paid channels and campaigns
13. Ownership of marketing KPIs for each content asset class and for each marketing channel (OSEP)
14. Promote our marketing assets and content on various marketing platforms/Channels outside of Facebook/Google
15. Work closely with agency in A/B testing to optimise ad performance
16. Monitor and manage cost per clicks to ensure optimised investment returns
17. Provide reporting fortnightly to management
18. Write clear briefs with specific, measurable targets for short-term promotion or engagement campaigns and facilitate implementation.
19. Provide clear reporting on performance of short-term campaigns
20. Manage KOL campaigns with clear ROI reporting and recommendations

Required skills and attributes:

1. Bachelor's degree preferably in business, data analytics or marketing with good honours OR general degree with honours with training and certification in digital marketing
2. Candidates with 3-5 years of experience and proven track record as a digital and performance marketing specialist
3. Extensive hands-on experience in campaign management tools and A/B experimentation
4. Experience in articulating coherent and well-defined marketing strategy paper and agency briefs
5. Strong in campaign and project management, with ability to work with multiple stakeholders, manage competing priorities, and meet tight deadlines
6. Well versed in campaign performance management, optimisation and reporting across all OSEP channels
7. Strong experience in working with copywriters, graphic designers and other content creators to curate brand-specific, original and impactful content that drives marketing outcomes and meet campaign goals
8. Technically competent in the functionalities of google analytics and search engine optimisations
9. Agency experience a big plus
10. Experience managing a marketing budget or a team is an advantage
11. Deep understanding on how to use data to optimise performance of website, Adwords, and Facebook Ad
12. Robust track record in building brand awareness through managing organic (shared/owned/earned) social media post and brand campaigns.
13. Strong Microsoft Power Point and Excel Skills desirable
14. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
15. Strong content curation background and ability to chart and execute a strategic SEO roadmap
16. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
17. Excellent time management and organisational skills
18. Dependable and proactive in follow up
19. Robust execution and implementation abilities
20. Highly independent and able to work under stressful situations

Job Overview

The Sales Account Manager is a critical member of the NewPower Worldwide Sales team and is responsible for driving revenue growth with new and existing customers. As a Sales Account Manager, your focus is to increase sales and contribute to our long-term business growth in APAC.

Job Roles & Responsibilities

• Identify and secure new sales opportunities through cold calling
• Thoroughly qualify every opportunity identifying customer pain points, recognizing buy signals, and understanding the decision-making process
• Serve as the primary person-in-charge for all day-to-day customer account management matters
• Build, maintain, create strong relationships with new and existing customers
• Proactively call assigned accounts to solicit new business
• Ensure the entire sales process is done with a high level of urgency and accuracy to exceed customer needs/expectations: RFQ, quote, order processing, and fulfillment
• Drive and track weekly, monthly, and quarterly performance and sales metrics
• Accurately document and update prospecting activity and new sales opportunities in our propriety CRM
• Drive and track weekly, monthly, and quarterly performance and sales metrics

Job Requirement(s)

• Minimum a Diploma in any discipline
• Previous sales experience in an extremely fast-paced, competitive sales environment highly preferred
• Some experience in handling B2B sales preferred
• Ability to work in fast-paced environment and under pressure
• Self-motivated and self-directed
• Opportunity to travel for work purposes

*This position comes with an uncapped commission plan