Singaporean (No quota for Pass)
Job Summary:
We are seeking Executive Assistant to support our Managing Director in a fast-paced and dynamic environment. This role requires a proactive, creative, and organized individual with a background in the hospitality industry, specifically in front office operations such as guest services or guest relations. The ideal candidate should possess strong initiative, have a meticulous eye for detail, and be fearless when given a challenging task. One should be able to execute ideas effectively, prioritize tasks efficiently, and maintain confidentiality in handling sensitive information. This position offers an excellent opportunity to work closely with top-level management and contribute to the success of our organization.
Job Scope:
As an Executive Assistant supporting our Managing Director, you will be responsible for:
Executive Support:
Provide high-level administrative support to the Managing Director (MD) by managing their calendar, scheduling meetings, and coordinating travel arrangements.
Act as the primary point of contact between the MD and internal/external stakeholders.
Prepare and edit correspondence, reports, presentations, and other documents as required by the MD.
Manage and prioritize the MD’s emails and communications, ensuring timely responses and follow-ups.
Organize and maintain confidential files, records, and documents.
Social Media Management:
Develop and implement social media strategies to enhance the MD's and the company’s online presence.
Create, curate, and manage content across various social media platforms (LinkedIn, Twitter, Instagram, etc.).
Monitor social media accounts for engagement, respond to comments, and manage direct messages.
Analyze social media metrics to assess the effectiveness of campaigns and adjust strategies as necessary.
Stay updated with social media trends and best practices to optimize content and engagement.
Communication:
Draft, edit, and distribute internal and external communications on behalf of the MD.
Coordinate and manage communication between the MD and the company’s departments to ensure alignment and smooth operations.
Manage the MD’s participation in public speaking events, webinars, and interviews.
Prepare speeches, talking points, and presentation materials for the MD.
Media Functioning:
Coordinate media coverage for company events, announcements, and initiatives.
Develop and maintain relationships with key media contacts and influencers.
Monitor media coverage of the company and industry trends, providing regular updates to the MD.
Ensure consistent branding and messaging across all media platforms.
Additional Responsibilities:
Assist in organizing and coordinating company events, meetings, and conferences.
Conduct research and provide insights on industry trends, competitors, and potential business opportunities.
Liaise with external vendors, suppliers, and partners as needed.
Manage special projects as assigned by the MD, ensuring timely and successful completion.
Maintain a high level of professionalism and confidentiality in all tasks and interactions.
Qualifications:
Bachelor's degree in hospitality management or mass communication. Proven experience in-lieu of this is allowed.
Must have a strong background in the hospitality industry, particularly in front office operations specifically in guest services or guest relations, social media content and management.
Knowledgeable in Social Media or Content Management and Graphics Design is a huge advantage.
Demonstrated ability to take initiative, think creatively, and execute ideas effectively.
Proficiency in MS Office Suite, Google Workspace, Canva, Adobe tools (PS, AI, ID), and other relevant software applications such as work management platforms.
Excellent written and verbal communication skills, with the ability to adapt communication style for diverse audiences.
Strong interpersonal skills and the ability to maintain confidentiality and discretion.
Proactive problem-solving abilities, with a positive attitude and a solutions-oriented approach.
Requirements:
Exposure in working with diverse cultures and ability to adapt to new environment
1-2 years of proven experience as an Executive Assistant supporting top-level executives or similar roles in Client facing operations in Hospitality.
Meticulous attention to detail and exceptional organizational skills to manage multiple tasks and priorities simultaneously.
Must be Fluent in English.
Must be flexible in using both Macs and PCs.
Must be flexible in adapting to a varied set of software applications as and when needed.
