Contributing to the development of marketing strategies.

Conducting market research on rival products.

Designing and implementing marketing plans for company products.

Coordinating with media representatives and sponsors.

Working with the marketing team to develop targeted marketing strategies.

Answering client queries about product specifications and uses.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a marketing executive.
• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for marketing.
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

Reporting to the Senior Catering Sales Manager and responsible for supporting the Catering Sales team.

Job Responsibilities include, but not limited to:

1. Answer phone calls, direct to appropriate person and / or take detailed messages.
2. Promptly respond to all banquet inquiries. To send standard banquet event proposals with F&B menus, drinks list and Banquet T&C. Thereafter, if the event materialised, to process the Venue Booking Confirmation Form and send to member as an acknowledgment and acceptance of the event booking.
3. Distribute Banquet Event Order (BEO) to all department concerned.
4. Prepare signage, menu, food tags for all banquet events function.
5. To follow-up on status of the proposals sent out, before for cut-off dates, if given.
6. Ensure orders and requisitions for the Banquet department are completed, provide administrative support like raising PO/ payment/ petty cash form, filing etc
7. Update and ensure accuracy of banquet sales report on daily basis after each event completed.
8. Update proper Banquet calendar booking via outlook. To keep proper written documentation with Restaurant Managers when respective venues are booked and to ensure NO double booking is made.
9. Perform all duties as deemed necessary for the success of the Banquet Department.
10. Assist in any other duties pertaining to F&B Admin support as assigned.

Job Summary

The job holder (2-year contract) reports to the Deputy Director and is responsible for the execution of programmes and initiatives under the School Ready, Growth Group to meet the organisation’s target by working closely with various stakeholders. Key areas of the role:

• Engaging community stakeholders to build and deepen support to achieve greater impact among the children and parents served by the organisation and partner agencies.
• Engaging families who require additional support and connecting them to national initiatives/programmes.
• Develop and administer programmes for the targeted Malay/Muslim parents as well as children in response to meeting the needs of the community.

The job holder is expected to work from 8:30 am to 6:00 pm on weekdays. The job holder is largely expected to work in an office environment. On occasion, the jobholder may need to work outside official hours on weekends to support the running of programmes/events.

Key Responsibility Areas

Knowledge and Research

1) Conduct a periodic environmental scan to keep abreast of what’s happening in the education landscape for trend and programme analysis.

2) Provide insights and expertise concerning relevant issues.

3) Research/scan for new programmes and developments in relevant areas.

4) Adapt existing programmes as required.

5) Research training options for professional development.

6) Curate and create content in support of programme design.

Strategic and Partnership Management

1) Lead Engagements and strengthen partnerships with key stakeholders

2) Identify platforms/opportunities for engagement of partners.

3) Track learning needs and coordinate educational support for families.

Programme and Event Management

1) Plan and implement programmes and events

2) Lead the organisation of resources, and conduct marketing and outreach to potential participants.

3) Engage families and connect them to national initiatives/programmes.

4) Evaluate the effectiveness of programmes through the collection and analysis of feedback

5) Prepare scripts/ texts for communication and publicity materials.

Data Evaluation & Implementation

1) Collect and analyse information and data for reports including annual reports, Committee of Supply debate, etc.

2) Mine and synthesize data from multiple sources for programme evaluation by using a suitable evaluation framework (such as RE-AIM)

3) Track outcomes, conduct a review of programmes identify gaps to refine programmes/services and recommend next steps.

Financial Planning and Management

1) Assist in the department’s forecasting and budgeting activities.

2) Implement budget plans to manage resource allocations to the department’s programmes

3) Ensure the financial procedures are adhered to in the appropriate sourcing and procurement methods and engagement of services and providers.

4) Monitor budget outcomes to ensure proper utilisation in accordance with financial procedures

5) Oversee funds and payments in accordance with financial procedures

Requirements

• At least 2-3 years of relevant working experience in the early childhood or social service sector.
• A degree in Early Childhood, Psychology or a related discipline is preferred.
• Able to work independently and in teams.
• Confident and has a good working attitude.
• Good written and verbal communication skills.
• Excellent organisational and time management skills with the ability to work with various stakeholders in a fast-paced environment.
• Strong IT literacy and ability to work proficiently with Microsoft Word, Excel and PowerPoint.

This is a 01 year contract position attached to a Community Club. Location: Toa Payoh area

Job Scope

– Accounts Receivables

– Accounts Payable

– General Ledger

– Fixed Assets

– Monthly Bank Reconciliation

– Quarterly GST Reporting

– Perform functions relating to financial year closing of accounts like preparation of schedules, outstanding commitments and reconciliations in compliance with Statutory – Board Financial Reporting Standards.

– Prepare monthly, quarterly and annual financial statements and reports for submission to Management.

– Report any discrepancies in the accounts.

– Any other duties allocated by the supervisors.

Requirements

-Diploma or Degree

-Preferably with relevant experience

Working Hours

Twice a week from Monday to Friday (any 2 work days)

8.30am to 6pm

Salary $1,200 negotiable

To Apply:

WhatsApp resume: 8023-1992

Email resume to: [email protected]

Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with an award-winning dining and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

Marketing Executive, Restaurants and Bar

Reporting to the Regional Director of Public Relations and Communications, the Marketing Executive, Restaurants and Bar will assist in planning, developing and managing R&B-centric promotions, launch/activations, partnerships, and strategies, including media relations and generating key areas of media coverage for all R&B outlets of the Hotel to achieve overall positioning objectives and contribute to achieving R&B revenue goals.

The incumbent will assist in the development of all marketing and advertising initiatives along with the execution of the annual R&B marketing plan. Focus includes reviewing the R&B promotion briefs, updating all online channels and collateral pieces, developing digital strategies to grow email database, creating and disseminating Electronic Direct Mail to our database and curating content for social media. He/she will also analyse monthly reports and financial performance of R&B marketing efforts and effectiveness of the promotions in order to improve on future strategies and provide management with a tangible action plan where necessary.

Requirements

• Diploma in Marketing or equivalent experience
• Minimum 2 years of related working experience in international luxury hotel groups with extensive R&B offerings.
• Strong working marketing acumen, driven to maximise share of voice and reach.
• Great communication skills and able to influence key stakeholders and senior management.
• Competent in MS Office applications.
• Due to work visa regulations and restrictions, position is open to Singaporeans only.

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/disability/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurants

Reports to: Managing Director - APAC

Stratacache Asia Pacific is looking for an Executive assistant to perform a variety of administrative tasks and support the MD APAC. In this role you will be responsible in managing the calendars, making travel arrangements, and preparing expense reports while being the first point of contact between employees and the MD APAC. You will be contributing to the efficiency of the business by providing personalised and timely support to the MD APAC.

Roles and responsibilities:

• Assists the MD – APAC with daily administrative duties and completes a broad variety of administrative tasks that include managing an active calendar of appointments; completing expense reports; composing and preparing correspondence; arranging complex and detailel travel plans, itineraries and agendas and compiling documents for meetings.
• Communicates with the general staff on the MD - APAC behalf and coordinates logistics with high-level meetings both internally and externally.
• Drafts reports, letters of solicitation, proposals; prepares and coordinates verbal and written communication with internal & external stakeholders.
• Screen incoming inquiries, visitors and correspondence and route accordingly.
• Manage complex administration work requiring use of independent judgement and initiative.
• Welcome guests and customers by greeting them, in person or on the telephone and answering & directing inquiries.
• Schedule conferences
• Maintain Confidentiality and protects operations by keeping information confidential.
• Contributes to team efforts by accomplishing related results as needed.

Qualifications & Requirements:

• Bachelor's degree required or equivalent work experience.
• 5 years of experience in a similar role
• Strong organizational skills and ability to prioritize multiple tasks seamlessly with a strong attention to detail.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and social media web platforms
• Very strong interpersonal skills and the ability to build relationships with key stakeholders.
• Working in a fast-paced environment
• Strong communication skills both verbal & written.
• Meeting deadlines
• Flexible and adaptable to changing situations.
• Strong Time Management skills

Other competencies:

· Displays a positive work attitude and a strong team player.

· Possess strong communication and interpersonal skills.

· Accurately prepares written business correspondence that is coherent, grammatically correct, effective, and professional.

· Comply with all policies and procedures.

Job Summary

The Officer (2-year contract) supports the organisation in implementing effective organisational development initiatives such as strategic planning, knowledge and data management, and governance practices.

The incumbent is expected to work between 8:30 a.m. to 6:00 p.m. on

weekdays. He/she is largely expected to work in an indoor environment, although he/she may be required to travel out of the office to attend events and meetings.

Key Responsibility Areas

Strategic Planning and Management

• Manage the strategic planning for the organisation
• Support the exploration, development and implementation of initiatives towards organisational excellence
• Manage the introduction and sustained use of techniques and methods which support an outcome-based approach to performance

Knowledge Management

• Facilitate the integration of information, knowledge, systems, and processes across the organisation
• Champion a knowledge-sharing culture within the organisation
• Support the Corporate Secretariat for internal management meetings

Compliance and Risk Management

• Manager governance and risk management policies and procedures within the organisation

Requirements

• At least 3 years of experience in organisational development preferred
• Degree in Business Administration, Business Management, or other relevant disciplines
• Strong interpersonal skills and ability to manage stakeholders across different levels
• Strong project management and time management skills
• Sound decision-making and problem-solving skills
• Resourceful and takes initiative to effect change

Duties and Responsibilities:

• To own and drive Uniworld leads generation and activity.
• Drive consumer, trade engagement, activity and act as brand guardian and review regional and trade marketing materials to ensure brand compliance and global consistency.
• Promoting brand awareness through marketing efforts.
• Conducting market research to establish customer trends and habits.
• Support the development of digital marketing campaigns (web, email, social) in collaboration with the digital marketing team.
• Ensure all promotions and travel agent/distributor projects are printed and achieved in a periodic and orderly fashion.
• Coordinate campaign and development of print marketing collateral (brochures, direct mail, posters, flyers etc) and advertising creative (press, display, outdoor).
• Coordinate with the local Travel Corporation team in all joint consumer or trade marketing initiatives, fairs, events.
• Support the development of global marketing messaging.
• Manage internal communications to regional sales and reservation teams to support the launch of new marketing collateral and campaigns.
• Organize training seminars for Asia’s distribution network of travel agents.
• Maintain proactive trade and consumer distribution relationships in your daily dealings with both internal and external customers.
• Ability to travel.
• Any related duties assigned from time to time.

Required Skills and Competencies:

• Minimum Diploma in Marketing & Communication or similar, with 1 years’ experience in Marketing & Communication role.
• Strong campaign management skills, capable of organizing and delivering multi-channel campaigns to fixed deadlines.
• Experience in using digital marketing tools such as Google Analytics, Google Ad Manager, Facebook Ads manager, etc is a plus.
• Experience in running performance/digital marketing channels (SEM/Display/Paid Social/Mobile) is a plus.
• Proven experience of delivering results through working in cross-functional teams.
• Excellent communication skills, both written and verbal.
• High level personal organization and time management Skills.
• A collaborative and energetic team player with strong influencing skills.
• A self-starter with a positive can-do attitude, able to work quickly and confidently in the absence of established procedures and protocols.
• Flexible and adaptable approach, with a strong drive for results and a commitment to continuous improvement.

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.  We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK – Empowering the Community.

RESPONSIBILITIES

Overview:

In this role, you will support our Services to plan and implement new initiatives and innovations as we drive the organisation’s Strategic Plan.

You will be involved to a great degree in understanding our Services’ needs and identify relevant strategies to raise the bar and efficacy of our Services through performance tracking and indicators.

Key Responsibilities:

• Analyse data & generate reports to support decision-making processes.
• Provide insights & recommendations to senior management based on analysis findings.
• Conduct in-depth analysis of business processes & systems to identify opportunities for improvement.
• Collaborate with cross-functional teams to gather & document business requirements.
• Identify & resolve issues & bottlenecks within business processes.
• Assist in preparing discussion & presentation papers of Strategic Planning team.
• Assist in updating THKMC Management dashboard for monitoring & reporting KPIs.
• Add value by participating in improvement projects & task forces.
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Min 5 years' experience in data management / analytics.
• Competency in data analysis tools & techniques for informed decision making.
• Familiarity with data strategy / management.
• Good working knowledge of change management initiatives.
• Proficiency in Microsoft Office, Power BI & Tableau.
• Participated in Change Management initiatives.
• Experience in explaining data concepts to non-technical users.
• Detailed oriented. Able to work independently.
• Positive learning attitude. A strong team player.
• Good communication skills, both written & verbal.
• Self-driven & results oriented. Thrives under pressure.

Work Culture & Environment

1. consultative work environment

2. self-directed accountability and responsibility

3. Full time position

4. 5 days’ work week

5. performance / sales incentive scheme

Job Responsibilities:

1. Play a key role in generating new sales accounts to achieve business objectives and targets.

2. Identify sales opportunities and develop new accounts.

3. Able to sell and make presentation to top management of companies.

4. Maintain close relationship with existing clients.

5. Develop, manage, and grow new business from existing and new accounts through direct sales.

6. Be comfortable and capable to work independently without guidance and assume responsibilities for generating revenues.

Job Requirements:

1. Candidate must possess at least ITE / Diploma/Advanced/Higher/Graduate Diploma in Business, Engineering (Environmental / Health / Safety), Environmental Science, Sustainability & Circular Economy, ICT or equivalent.

2. Strong drive for success and achievement

3. Fluent in English

4. 2-years sales or business development experience in management consulting services

5. Build good rapport with customers.

6. Good communication and presentation skills

7. Self - motivated and discipline individual

8. Positive attitude

9. Independent and good team player

10.Basic knowledge on IT would be an advantage.

Interested Applicants:

If you meet the mentioned requirements and looking for new challenges in your career, please send your detailed resume including your availability period, last drawn and expected salary in MS words format.

Your resume and information will be treated confidential strictly.

Responsible for overseeing and managing sales for AI Technology Solutions for local and regional market. The primary responsibilities and job description of a Technology Sales Executive include:

- Presenting to potential Clients

- Sales Management

- Reporting and Analysis of market

- Develop Sales Strategy

Requirement

- Verbal and written communication skills

- Min 2-3 years of Sales and marketing experience

- Able to travel

- Ability to present engaging presentation

- Singaporean and PR

Role :Asset Executive

Job Description:

• Ensure assets required to deliver services are properly controlled.Assets within project scope are identified, controlled and appropriately managed throughout the asset lifecycle.
• Manage project-issued assets Account for, manage and protect integrity of CIs through service lifecycle with change management to ensure only authorized changes are made only.
• Create and improve workflow and process, Prepare materials and conduct training during Desktop Engineer Quarterly Training
• Custodian of all master copies of software & documentation of CIs registered with Configuration Management
• Administer the receipt, identification, storage, and withdrawal of CIs Maintain and provide information on the status of CIs Assist configuration manager in performing configuration audit Produce configuration status accounting reports
• Ensure a change history of CIs is maintained within Accountable to Configuration Manager for updates

Jenga Corp is one-stop professional services for global finance and fintech business and we wish to hire a Corporate Secretarial Executive.

About the role:

• Incorporation of new companies;
• Maintenance of corporate secretarial records for various entities, including statutory registers;
• Ensure compliance with relevant statutory and regulatory requirements are strictly met;
• Preparation of Directors’/ Shareholder’s meeting minutes and resolutions and ensuring documents are properly signed, lodged and filed;
• Preparation of annual returns and other statutory documents;
• Preparation and lodgement of routine/ ad-hoc statutory documents/ client transactions;
• Managing Corppass authorisations;
• E-stamping with IRAS for transfer of shares;
• Issuance of share certificates;
• Facilitate the billing process for clients’ annual fees;
• Proper maintenance of all clients’ documents;
• Collaborate with external partners for offshore entities;
• Arrange for the notarisation and legalisation of documents;
• Recording and performing of KYC for client onboarding.
• Recording of records into Zoho CRM system.

You should have:

• Positive attitude, driven and ready to take on challenges;
• Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
• Ability to work independently, to take initiative and to overcome obstacles;
• Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
• High degree of flexibility in a demanding, fast-paced and frequently changing environment;
• Proficient oral and written communication skills (both in English and Chinese to better manage the clients);

- Administer and maintain the full spectrum of HR Recruitment and selection including staff orientation, onboarding as well as offboarding;

- Draft and maintain all HR related document and filing records;

- Maintain HR guidelines and policies;

- Plan and manage suitable training / courses for the staff;

- Provide the necessary documents for payroll processing;

- Manage staff welfare matters eg. staff birthday and other such welfare matters, disciplinary issues, grievances and counselling;

- Any other ad-hoc duties assigned;

Requirements

Minimum Diploma in Human Resource Management or equivalent;

Proficient in Microsoft Office (good knowledge of MS Excel);

Good problem-solving skills;

Ability to work independently in a fast paced environment;

Meticulous, committed and takes initiatives;

Good analytical skills and resourceful;

Well-organized and able to multi-task;

Preparation of Project Profit/Loss

· Monthly project profit and loss account

· Monthly Project Accounts/Reports

· Project manhours utilisation (for project accounts)

· Financial Results for HQ

· Compilation of all supporting documents for project accruals (income/expenses)

Financial Accounts

· Cashflow Management

· Preparation/Record of Payment/Receipt/Invoice (debit/credit)

· All taxes preparation and submission

· Monthly Financial Report (Balance Sheet / Profit & Loss etc)

· Closing of financial accounts with auditors

· Any other financial matters

Ad-hoc administrative work

Duties and Responsibilities:

Sales

• Drive day-to-day sales and support of Uniworld key trade partners (travel agencies/airlines), sponsors, and corporate clients to provide incremental sales growth in Singapore and other region.
• Providing sales solutions through formulating and developing tailored proposals and, where appropriate, to manage the negotiation process and close terms and deals.
• Help identify business development opportunities with existing key partners (both B2B and B2C) and approach potential new partners (both B2B and B2C) with business proposals and solutions.
• Provide product and sales training to travel agency consultants and product teams.
• Outline monthly and annual sales target and strategy planning with key trade partners to drive sales.
• Prepare all daily, weekly, and monthly sales reports, including agent feedback and in-market competition report.
• Handling manpower and logistic arrangements for all travel expo, roadshows, travel fairs and exhibitions, including brochure supply and distribution. Also, must be able to work during all travel fairs/roadshows, including weekends and public holidays.
• Support and assist Managing Director - Cruises to manage, co-ordinate and execute all business requirements.

Others

• Ability to travel.
• Any other related duties assigned from time to time.

Skills and Competencies

• Preferred with experience working within Hospitality/Travel Industry.
• Proven successful track record for growing sales, market share and active account base in a competitive market.
• Presentation Skills - able to deliver effective presentations; engage as a credible leader and an authority in the premium travel space.
• A collaborative and energetic team player with strong influencing skills.
• A self-starter with a positive can-do attitude, able to work quickly and confidently in the absence of established procedures and protocols.
• Flexible and adaptable approach, with a strong drive for results and a commitment to continuous improvement.
• Computer: proficient in Microsoft Word, Excel, PowerPoint, Outlook & Photoshop.
• Fluency in CRM tools like SalesForce.com is an advantage.
• Excellent communication skills, both written and verbal.
• High level personal organization and time management Skills.
• Able to work flexible hours and weekends as required.

Description

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Requirements

Preferably Polytechnic Diploma.

Fresh graduates can be considered.

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Interested candidates, please submit your CV in MS Word format to [email protected]

Lee Jie Yao

EA License No: 06C4642

EA Reg No: R23118776

We regret that only shortlisted candidates will be notified.

Contributing to the development of sales strategies.

Designing and implementing sales strategies for company products.

Working with the sales team to develop targeted sales strategies.

Answering client queries about product specifications and uses.

Maintaining client relations.

Tracking sales data to ensure sales quotas is met.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a sales executive.
• Knowledge of modern sales techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and sales strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

• 5-day work week: Mondays to Fridays
• Easily accessible from Commonwealth MRT Station
• Fun-loving work environment

Our client, an established company that provides a full range of equipment to stakeholders in the maritime industry, is seeking for a suitable candidate to join the growing team!

Job Responsibilities:

• Provide sales support to business development team
• Prepare and follow up on sales quotations made for clients and processing of purchase orders
• Assist in following up with any issues customers might have
• Any other ad hoc duties as assigned

Job Requirements:

• Minimum Diploma in any field
• Minimum 1 year experience as a Sales Support Executive

Looking for a new job or career opportunity? Please click the ‘Apply’ button to send in your resume.

Calvin Kok Yat Hong (Mr.)

Talent Acquisition Consultant

CEI Registration No.: R23114995

Celecti Pte Ltd

EA Licence No.: 16C8045

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Reporting to the Head of Events and Sponsorship, the responsibilities and essential job functions includes but not limited to the following:

1. Planning and organising of Club Events to continuously engage members and to take charge of several interest groups and sections under Member Engagement.
2. Able to plan events and execution including coordinating with vendors and following up with the necessary arrangement.
3. Manage events registration process and to create a streamlined experience for the members.
4. Coordinating with vendors and following up with the necessary arrangement.
5. Ensure all Social events and Member Engagement Activity enquiries and registrations are answered, followed up and executed in a timely manner (within 24 Hours).
6. Oversee all administrative work relating to Events Department which includes raising POs, generating reports, event orders, filing, minutes recording, preparing meeting agenda and presentations etc.
7. Ensuring all Club Events promotional materials are updated in the Club and all areas such as website, television signages etc.
8. To record meeting minutes for Member Engagement Sub-Committee and Social Sub-Committee and prepare the presentation slides, agenda and organisation of the meetings.
9. Collaborate with Catering Sales Department on all logistics requirement needed to ensure the successful execution of Club Events.
10. Housekeeper of the Club Events Drive to ensure all relevant files are saved and to archive files which are no longer relevant.
11. Responsible to overseeing all inventory under the Events Department.

River Valley

-Full time

-Full set of accounts

-Preparation of monthly management reports

-Preparation of quarterly consolidted financial statements

-Any other assignments as assigned by the company

-A good team player, proactive, good attitude, responsible and able to work independently with minimum supervision

-Minimum Dipolma in Accounting /Finance

Description

• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

Requirements

• Meticulous
• Good interpersonal and communication skills.
• Result oriented

Interested candidates, please submit your CV in MS Word format to [email protected]

Lee Jie Yao

EA License No: 06C4642

EA Reg No: R23118776

We regret that only shortlisted candidates will be notified.

Position Summary:

The Facilities Management role plays a crucial part in ensuring the efficient operation and maintenance of our office and outlets. This individual will be responsible for overseeing various aspects of facility management, including maintenance, safety, security, and vendor coordination.

Job Responsibilities

Office & Outlet Support

• Oversee and manage maintenance and supply requests from outlets.
• Solicit quotations from contractors and vendors as needed.
• Collaborate with internal and external stakeholders to confirm job details and equipment requirements.
• Ensure the satisfactory completion of jobs and the delivery of necessary equipment.
• Act as the point of contact for vendors regarding equipment servicing and maintenance.
• Maintain real-time updates and reports on the status of ongoing jobs.
• Prepare and meticulously verify supporting documentation for payment subsequent to job finalization.
• Handle Occupational Health, Safety and Environment, Sustainability Compliance, Physical Security Operations Management, Vendor/ Stakeholder Management, Procurement & Vendor Management, Site Operations, Events Management and Administrative.
• Being the point of contact for FM and building landlord.
• Assist with tactical planning for the facilities team’s goals and objectives.
• Manage & maintain facility management tasks as assigned.

Projects

• Facilitate the annual disposal and storage of documents.
• Provide essential support during the launch of new outlets.
• Contribute to the success of exhibitions and road shows.
• Assist fellow team members with various operational tasks.
• Play an active role during annual audits to ensure their smooth execution.

Required Skills

• ITE / Diploma / Degree equivalent qualification in hospitality / M&E / Property / Facilities Management / Engineering-related disciplines.
• Min 2 - 4 years’ experience.
• Demonstrated ability to manage multiple and complex projects and operational matters on a daily basis.
• Proven capacity to understand and interpret commercial contracts.
• Capacity to deal with ambiguity and address complex problems.
• Sound computer skills in Microsoft Office.
• Strong interpersonal skills to foster effective communication.
• Previous experience in operational roles.
• An additional advantage would be certification in Facility Management or Building Maintenance.

Additional:

• Normal working hours but must be okay to work after hours sometimes as and when required (if any events).

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC (80%)

1. To develop and implement programmes/ activities directed at improving clinical quality and patient safety.

2. To promote, entrench, and communicate the principle and the methodology of continuous improvement in the quality systems and among all healthcare workers. To conduct relevant clinical quality training and review its effectiveness to meet these needs.

3. To facilitate and coordinate the hospital’s Clinical Quality Assurance programmes, including the monitoring of its deliverables as per its annual improvement & safety plan.

4. To assure compliance and is responsible for the maintenance of accredited systems such as Joint Commission International (JCI), including the monitoring and evaluation of the systems compliance through regular surveillance and audit.

5. To facilitate and coordinate the development of clinical pathways for the top DRGs and clinical outcomes in conjunction with the Quality Plan and programmes.

6. Is responsible to implement, monitor, collate, analyse, and generate report of the hospital-wide clinical performance indicators and measures for continuous improvement use.

7. Is responsible to submit timely report as required by external agencies/ regulatory bodies, such as MOH.

(B) GENERAL (20%)

1. Promote clinical quality service programmes and activities in the whole hospital as well as in each department along with the department Heads.

2. Participate in relevant established workgroups, forums and committees to foster and consolidate quality management skills.

3. Participate in continuing education and keeping abreast with the latest developments in the clinical quality management specialty.

4. Commitment to professional growth and development through the ongoing process of formal and informal education.

5. Conduct internal audits and facilitates external audits.

Responsibilities

You will conduct inspections of sold units to ensure readiness for the handover of units to the purchasers/ representatives. You will ensure that all defects rectification works are done properly and efficiently by contractors with proper documentation. During the process of handover of the unit, issues on defects, complaints or disputes must be addressed in a timely and efficient manner with excellent customer service.

Requirements

• Degree in Estate Management or Diploma in Building Management/Building Services/ Property Management
• At least 1 year's Customer Service experience in Property industry
• Possess good interpersonal, communication and co-ordination skills
• Possess good customer service skills
• Attentive to details and commitment to quality standards
• Keen sense of urgency and a good team player