Responsibilities:

• Manage the logistics team, providing guidance and support to ensure smooth department operations.
• Collaborate with the management team to plan and implement the company's supply chain strategy in alignment with organizational objectives.
• Supervise warehouse operations, including shipping, receiving, and proper documentation.
• Implement effective inventory management and cost control to align with business objectives.
• Ensure proper distribution of operational requirements.
• Lead and oversee the implementation and maintenance of all safety, health and environmental procedures in accordance with company policies and standards.
• Communicate and collaborate effectively with internal and external stakeholders to resolve operational issues.
• Develop and maintain new in-house or ERP systems aimed at enhancing overall company efficiency and productivity.
• Develop and maintain logistics policies and procedures to streamline operations.
• Build and maintain positive relationships with various vendors and suppliers.
• Stay informed about supply chain regulations and legislation, ensuring full compliance.
• Perform other ad-hoc duties/tasks as assigned.

Requirements:

• Minimum Degree in any field.
• At least 2 years of warehousing, delivering goods, and/or logistics experience, preferably in the F&B industry or similar.
• Possess Class 3 or Class 4 driving license will be an added advantage.
• Comfortable handling heavy loads of items.
• Willingness to learn with a good working attitude.
• Ability to work independently with little supervision and be organized.
• Candidates without prior experience will be considered as on-the-job training will be provided.
• Able to commence immediately or within a short notice period will be an added advantage.

Job Responsibilities: -

Primary Responsibilities: -

- Drive the growth of YMS-Retail Enrollment through strategic planning, effective implementation, and meticulous monitoring of advertising and promotion activities for Retail Schools.

Area of Accountability:

- Achieve and exceed Retail Schools’ Enrollment budget targets.

Advertising and Promotion

- Contribute to the planning and execution of Retail YMS annual Advertising and Promotion (A&P) plans.

(a) Campaign / Creative Execution

- Assist in executing quarterly campaigns from ideation to design and copywriting.

- Coordinate photoshoots and video shoots for campaign content when necessary.

- Develop campaign artworks based on approved sizing for social media and Google.

- Ensure seamless implementation of campaign details across multiple channels, including our official website.

(b) Digital Marketing (BTL)

- Execute daily social media posts across multiple platforms.

- Conceptualize and design digital content, ensuring compliance with brand standards and guidelines.

- Support Retail branches with the design and development of Trial Lesson schedules and announcements.

- Ensure Trial Lesson details are successfully implemented across various channels, including our official website.

- Monitor various media platforms and propose new social media tools to enhance online presence.

(c) Print Advertising (ATL)

- Design and develop official posters for events, competitions, and examinations.

- Assist Retail branches with ATL materials for non-digital channels.

- Support the maintenance and replenishment of in-store marketing collaterals.

Concerts, Competition and Events

- Undertake curricular and administrative projects, assisting in the organization of concerts, festivals, and other events.

Yamaha Electone Festival (YEF), Yamaha Junior Original Concert (JOC), Yamaha Junior Piano Competition (YJPC)

- Work collaboratively in marketing, operations, and logistics across various events.

- Develop and design administrative documents, including rules and regulations, registration forms, and grading sheets.

- Ensure budget adherence and tracking.

- Collaborate with internal and external stakeholders.

- Ensure timely execution and delivery of events.

Ad-hoc Projects - Area Marketing and Competitor Survey

- To Conduct area market exercises at interim periods; collate data and understand each district's market development to introduce courses that meet specific needs.

- Collaborate with Music Professionals to update and introduce courses in line with the growth objectives of pop music and adult music courses.

- Carry out Adhoc tasks as assigned by supervisor.

Requirements:

- Preferably possess at least a Diploma in Marketing Communications, Advertising, or a related discipline.

- Preferably 2 years of work experience in marketing and/or advertising; fresh graduates are welcome.

- Familiarity with various social media and digital channels, including digital marketing tools.

- Proficient in online design tools such as Canva.

- Knowledge of Adobe Products (Photoshop, Illustrator, and InDesign) is a plus.

- Proficient in Microsoft Office, including Word, Excel, and PowerPoint.

- Previous experience in data management, business analytics, or statistics is advantageous.

- Detail-oriented with excellent written and verbal communication skills.

- Creative with strong interpersonal and analytical skills, staying abreast of the latest market trends.

- Confident, proactive, and dynamic team player passionate about making a positive impact.

- Highly motivated and self-driven.

- Problem-solver capable of efficiently multitasking across multiple projects.

Core Duties & Responsibilities

• Prepare plan drawing and 3D drawing using Autocad
• To do colour scheme confirmation
• To tick off quantity of layouts
• Placing order for projects
• Prepare handover material/checklist for handover
• Prepare Master programme and ensure work progresses in accordance with schedule
• Coordinate all aspects of the project works with client, consultants and subcontractors
• Inspect work in progress on site to ensure quality is in compliance with drawing
• Attend site and coordination meeting

Skills, Experience Competencies Required

• With and without relevant working experience will be considered
• Possess strong problem-solving abilities
• Able to work independently with minimum supervision
• Able to multitask, possess good interpersonal and organizational skills and thrive in a fast-paced environment
• Microsoft Office, Power Point, Auto cad will be an added advantage
• Singaporeans only
• Able to commence work within short notice

Job Description:

We are seeking a skilled and motivated HR+Admin Executive to join our team. You will be responsible for managing various HR and administrative tasks to ensure smooth operations within the organisation. Tasks include, to:

• Manage the recruitment process, including job postings, screening resumes, and scheduling interviews.
• Apply and maintain work passes, coordinating new hire onboarding and orientation programs.
• Apply and maintain relevant insurances and bonds for work permit holders in compliance with local laws and regulations
• Maintain employee records and ensure compliance with relevant labour laws and regulations.
• Handle employee inquiries regarding HR policies, benefits, and procedures.
• Handle employee payroll functions including claims and leave administration
• Assist in performance management processes, including evaluations and disciplinary actions.
• Support HR initiatives such as employee engagement activities and training programs.
• Conduct exit interviews and facilitate the offboarding process.

Administration:

• Maintain office policies and procedures, ensuring adherence by all employees.
• Provide general administrative support to management and staff.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Proven experience (X years) working in HR and administrative roles.
• Strong understanding of employment laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Adaptability and willingness to take on new challenges.

Job Summary:

• Salary Range: Up $6,000 + AWS + VVB
• Working Location: Central
• 5 days working day, 1 day WFH

Job Responsibilities:

• Support and assist Crewing Manager in crew management and compliance to regulatory requirements governing Company's vessels
• To ensure crew qualifications/documentation checked and verified prior to joining
• To ensure crew personal file created, updated and uploaded and recorded in POSEIDON
• Prepare Crew Matrix and compile crew documents for submission to client
• Handling all PNI case to compile and collate the cost and documentation
• Handling visas and ensuring legislation of crew certification are adhered
• Handling of flag state application and requirements
• To ensure the crewing functions are executed in compliance with the company IMS
• To ensure that crew shall be put through stringent appraisal process by respective vessel masters and/or appointed shore based superintendent
• To plan, coordinate and execute crew change for Company's vessels
• Handling crewing functions such as crew changes, crew sourcing, recruitment and retention
• To ensure crewing operations are in full compliance with the laws and regulations within the countries that we operate as well as the requirements of the charters
• To ensure joining crews have the necessary competency qualifications to adhere to all applicable regulations and clients requirements
• To build-up localisation ration for the SVS fleet
• Verify crewing expenses and punctual submission of accrual and weekly crewing reports

Requirement:

• Possess offshore experience is a must

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

HR & Admin Executive

Responsibilities:

1. Provide administrative support to HR department.
2. Handle tasks related to recruitment, including job postings, resume screening, interview scheduling, reference checks, and employment contract preparation.
3. Manage relevant onboarding, probationary evaluation and exit procedures and activities.
4. Maintain accurate personnel records and other relevant documentation.
5. Process project-based staff monthly payroll and prepare payroll-related reports.
6. Manage leave administration and handle staff claims.
7. Support administrative tasks, such as office supplies procurement, travel arrangement, and facilities management.
8. Implement performance review processes, including contract renewal and annual evaluations.
9. Develop and maintain clear HR policies, ensure employees understand and adhere to these policies and able to handle employees’ inquiries.
10. Responsible for various internship programs from grant application, placement, onboarding to offboarding.
11. Organize Company Events and staff wellbeing activities.
12. Any other ad-hoc HR & Admin duties & projects delegated.

Requirements:

1. Minimum Higher Nitec in Business, HR or any other related fields
2. 1-2 years of relevant HR and administration experience
3. Proficient in Microsoft Office (Word, Excel, PowerPoint)
4. Good knowledge of Employment Act and HR practices and regulations
5. Meticulous with good interpersonal and communication skills
6. Able to work independently, multi-task efficiently and meet multiple deadlines
7. Demonstrate flexibility and a team-oriented approach

The Team
Our marketing team consists of a group of spontaneous and fun-loving individuals who have an undying passion for content creation. As a team, we are always looking for one another and ensuring no one is left behind. We pride ourselves in coming up with the most innovative ideas and executing them with precision.

The Role
As a Marketing Executive, your role is to develop and oversee marketing strategies and campaigns to help grow brand awareness. This role will encompass creative, analytical, digital, commercial and administrative responsibilities.

You should have/be:
● Love interacting and being around people
● Excellent project management, organisational and problem-solving skills
● Ability to work strategically and systematically
● Goal-driven individual
● A straightforward, creative and open-minded individual
● Willing to learn and take on new challenges
● Sharing your knowledge with your peers
● Always taking initiative and finding new creative solutions
● An eye for detail in everything you do
● A good understanding of your strengths and weaknesses
● Being able to work well independently and harmoniously in a team
● A flair for writing

Responsibilities:
● Planning, developing and implementing effective marketing communication campaigns
● Good understanding of the products and producing content in line with the brand’s standards and brand’s DNA
● Ability to generate and confidently present competitor analysis and reports
● Undertake detailed ongoing analysis of marketing campaigns to ensure targets are met
● Liaise with external vendors to ensure completion of all work within the timeline and budget
● Ability to apply marketing knowledge to the company’s marketing communications
● Writing copies for both online and offline marketing collaterals
● Maintain a consistent approach and producing high quality of work
● To be involved in all marketing-related activities across the team and to support the other departments (eg, hosting clients and giving store tours)

Requirements:
● Minimum Diploma/Degree in Business Marketing or related studies
● Ability to write well
● Minimum 1-2 years experience in a similar role will be required for the Executive role
● Candidates with no prior experience would be considered for the intern role
● Singaporean only

About the Team

TOFFS Technologies operates a highly distributed advanced web performance, mobile performance, cloud security and media delivery solutions in Asia. As the industry leader in Asia, we offer significant growth opportunities and dynamic, highly scalable compensation packages.

We are looking for driven team players keen to develop a career in the growing network and cyber security space to join our Support team offering 24/7 technical support to our customers.

Job Responsibilities

1. Primary responsible to man Toffs 24/7 channels (duty phone, hotline and email) on allocated shift work schedule (2 shifts AM/PM & 3 to 4 days work week)

2. Monitor active channels /dashboard for abnormal events

3. Log cases into tracking system and act according to Standard Operating Procedures [SOP]

4. Escalate case if cannot be resolved by SOP

5. Generate routine periodic reports and checklist

6. Meet defined service level agreements regarding response time and customer notification

7. Other tasks instructed by Senior Support Executive

Requirements

1. Must be proficient in English (written & spoken)
2. Preferably work experience in a technology company

3. Willing to work on shift schedule
4. Possess basic customer service interaction skills
5. Possess basic knowledge of MS Office/ Google Office Suite
6. Team player and willing to learn & share skills and knowledge
7. Preference for IT Certificate/ Diploma
8. Male Singaporeans would need to have completed or be exempted from NS

Communicate with the clients and taking new contract

Arrange meeting and attend the meeting with client

Prepare the human resource for the project

Coordinate for the workforce

Arrange interview for the job requirement price

Report to senior regarding the work force and price

Ready to work with overseas client and workers

JOB DESCRIPTION:

• Plan and deliver schedules for more specific needs such as periodic cleaning timetable, utilizing available manpower and equipment

• Coordinate with site supervisors to ensure delivery of operations covering all required areas

• Attend meeting, respond to client complaints / feedback

• Allocate equipment and/or supplies to cleaning sites

• Assist in development and review of operation plans to improve work procedures and quality service delivery

• Ensure cleaning teams adhere to safety measures to during cleaning operation

• Perform Risk Assessment at site.

• Regular visits to cleaning sites to monitor standards of cleanliness, to establish and implement work quality and meet the evolving needs of clients.

• Provide guidance and on Job Training to cleaners, ensure team member’s skill and service competency are maintained.

JOB REQUIREMENTS:

• Candidate must possess at least Professional Certificate/NITEC in any field

• At least 2 years of working experience in cleaning industry

• With Class 3 driving license (Company Vehicle Provided)

• Good industry knowledge on commercial cleaning and disinfection.

• Prior experience in Risk Assessment.

• Self-motivated and able to manage multiple and complex tasks in a fast-paced environment.

• A good team player and able to work independently.

• Excellent leadership skills with good initiatives, able to analyses and think flexibly

• Supervisory skills to manage cleaners

• Strong interpersonal and communication skills, able to read and write English.

• Physically fit and mobile.

• Computer literacy – Email, Microsoft Excel system.

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Highlights

• 5 days work week, Mon - Fri
• Staff Benefits
• Work-Life Balance
• Friendly and positive working environment

Responsibilities :

• Handle Full / Partial set Accounts and other adhoc duties.
• Monthly preparation of final accounts, audit and tax schedules.
• Preparation and submission of GST returns.
• Liaise and negotiate with company bankers & auditors.
• Proficient in Microsoft Office Excel & Words.

Brief Description
Reporting to the Centre Executive, the incumbent for Administrative Executive position provides full administrative support for BCARE Active Ageing Centre.

Job Responsibilities - The job responsibilities for this position include:

I Administration

1. Maintain the database and attendance records of members and volunteers.

2. Coordinate on submission of reports to government agencies.

3. Set up an effective and efficient record-keeping and information-retrieval system.

4. Petty cash administration.

5. Prepare monthly bilingual Active Ageing Programme - Activity flyer and schedule. Simple translation work is needed.

6. Attend to the Alert Alarm System (AAS) when necessary and update AAS recording to government agencies.

7. Support and update seniors with Information & Referral resources when necessary.

8. Assist in minutes-taking for monthly staff meetings and obtain quotations when necessary.

II Operations and General Maintenance

9. Coordinate schedules and assist in liaising for general repair, maintenance and upkeep of the Centre e.g. air-cons, office and IT equipment, housekeeping and storerooms.

10. Assist in organizing storage space of the Centre, replenishing housecleaning items and office stationery.

11. Update and maintain Asset Register, ensure the safe-keeping of equipment and other important documents.

III Others

12. Participate in other BCARE events and projects when required.

Only shortlisted candidates will be notified.

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Possess a Diploma or Bachelor’s Degree in engineering
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

JOB RESPONSIBILITIES

• Preparing pre-tender contract documentation including reviewing specifications, terms & conditions and securing data and information from various depts;
• Coordinating the Tender Process & responding on Tender queries and performing data extraction, tender evaluation and compliance checks;
• Check and verify contractors’ background and other information where needed;
• Attending tender interviews and preparing minutes and awards;
• Manage contract documentation, including addendums and variations and post tender documentation & management;
• Review all RFQs & contract information in the ERP system for compliance and verify for correctness & compliance;
• Facilitating RFQs on behalf of depts. and ensuring compliance to organizational rules;
• Providing support and advice on operational contractual, procurement and compliance matters including contractual terms and conditions;
• Updating of related Contracts information and database;
• Perform administration and filing of Contracts documentation;
• Communicate with Contractors and vendors including consultants and project teams on contract matters & resolve issues;
• Securing approvals and issuing letters to consultants and contractors on projects & contract related documents;
• Providing advice and support to various depts on contracts and procurement and provide regular guidance and training;
• Perform other duties such as conducting contractors/vendors performance assessments and complying to SOPs & Policies;
• Any other duties as prescribed by Manager/Supervisor.

JOB REQUIREMENTS

• Minimum 1 year of relevant experience in a contracts management team;
• Excellent communication and interpersonal skills both written and oral;
• Proficient in Microsoft Office;
• Highly etchical and able to maintain confidentiality;
• Able to multitask efficiently whilst maintaining strong quality of work and attention to details;
• Able to work independently and to meet deadlines;
• Positive attitudes and enthusiastic team player;
• Good follow up and time management skills.

Only shortlisted candidates will be notified.

Job Responsibilities:

· Provides the QS team general administrative assistance and support

· Prepare the following:

o Project tenders and quotations

o Cost analysis, forecasting and estimation

o Bills of Quantities

o Lighting specification

o Project handover form and documents

o Tender pre-qualification documents

· Inquire and follow up cost from manufacturer or factory

· Sourcing for suppliers, costs and prices of products and services required by the projects

· Proper archiving of tenders for easy reference by the team

· Dealing and responding to emails

· Preparation weekly reports for tender and quotation submitted

· Update quotation and costing in the company management system

· Assistance to ordering of samples/ small orders and monitoring the lead time

· Performing of ad-hoc duties necessary for carrying out the department objectives

Requirements:

· Team player

· Prefer QS and accounting background

· Strong communication skills

· Detail orientated

· PC literate and proficient in MS Office

· Experience in tiles, furnishing and lighting trade.

· Can work independently

· Ability to read layout and plan drawings

· Ability to perform under tight schedules and meet deadlines

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Possess a Diploma or Bachelor’s Degree, preferable inengineering
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management

Responsibilities:

• Develop Key Account Plan & Strategies – Sales, Trade Activities
• Responsible for making the annual sales & profit target and A&P expenses
• Drive plans, implementation and execution for assigned accounts
• Manage distribution growth of assigned accounts
• A&P management to maximize ROI
• Formulate new product listing strategies
• Inventory forecast/management
• Strong understanding of market/consumer demands and adapting accordingly
• Build strong rapport with client to be top of mind for any initiatives
• Lead customer negotiations on commercial strategy
• Lead and inspire the sales team

Requirements:

• Diploma Business Administration, Marketing or related disciplines.
• Minimum 3 years of relevant experience in the FMCG industry, preferably with experience in e-commerce channel.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint), SAP or equivalent
• Detail-oriented with strong business sense, aptitude and passion for research, data analysis and problem solving.
• Abe to work both collaboratively and independently, goal-oriented and organised team player.
• Good interpersonal and communication and presentation skills.
• Able to work in fast paced environment.

Responsibilities

• Build and maintain client relationships
• Developing budgets and timelines for our clients
• Negotiating terms and conditions with clients
• Collaborating with key decision-makers to identify opportunities and develop ideas that deliver sales results
• Consolidate accounts and ensure compliance with accounting standards;
• Purchasing required items from suppliers
• Able to speak fluently in Mandarin to communicate with our Chinese suppliers
• Support audit and tax queries
• Other ad-hoc tasks

Qualifications

• Diploma / Degree Graduate
• Strong written and verbal communication skills
• Strong organizational skills
• Proficiency in Microsoft Office
• Ability to harness financial data to inform decisions

5.5 Work Week

Interested candidates can apply with your resume via email to [email protected]

We are seeking a dynamic and self-motivated Social Media and Content Planning Executive with expertise in graphic design, photography, and videography. This role is suited for individuals who are creative, innovative, and interested in creating captivating and engaging social media marketing content.

Responsibilities:

• Writing creative and interesting posts to capture the attention of the audience
• Editing photos and videos to enhance engagement
• Create engaging contents for social media platforms
• Develop social media strategies and campaigns
• Manage multiple social media platforms
• Implementing social media paid advertising campaigns
• Stay up to date with the latest social media trends

Requirements:

• Able to work independently as well as with the team.
• Takes ownership of allocated tasks.
• Possess strong writing skills.
• Familiar with social media platforms like Facebook, Instagram, Tiktok and XHS.
• Proficiency in graphic design tools and software.
• Knowledge on video production as well as collaboration with influencers.

Your main responsibilities:

• Communication with customers for service requests

• Preparation of shipping documents

• Liaision party between warehouse, trucker, customer, site, carrier

• Plan & coordinate for timely deliveries according to customer’s request.

• Ensure that all jobs are monitored / timely updated in system.

• Any other ad hoc duties assigned.

Location: Toa Payoh

Working Days: Mon - Fri

Responsibilities:

1. Lead the development and execution of the overall digital strategy and roadmap.
2. Collaborate with external agencies to define precise marketing objectives and measurable goals.
3. Recommend marketing budgets, oversee spending on digital campaigns, and manage relationships with external agencies.
4. Manage the creation of on-site and off-site content for SEO purposes, strategically building backlinks and partnerships for improved SEO performance.
5. Supervise the design and production of marketing collaterals and assets.
6. Coordinate with external marketing agencies for on-site marketing and partnerships with key stakeholders like universities.
7. Ensure alignment of content calendar with campaign promotions, special events, and brand guidelines.
8. Identify the most effective marketing channels and content types based on user journeys and target personas.
9. Develop comprehensive content marketing and digital marketing plans.
10. Monitor, analyze, and optimize the performance of paid/organic channels and campaigns.
11. Take ownership of marketing KPIs for each content asset class and marketing channel.
12. Promote marketing assets and content across diverse social media platforms.
13. Collaborate with agencies for Search Engine Optimization, website analytics, and website content enhancement.
14. Conduct A/B testing in close collaboration with agencies to enhance ad performance.
15. Monitor and manage cost-per-click to maximize investment returns.
16. Draft clear briefs with specific, measurable targets for short-term promotion campaigns and oversee their implementation.
17. Deliver comprehensive reporting on the performance of short-term campaigns.

Required skills and attributes:

1. Bachelor's Degree/Diploma in business, marketing, public relations and Communications or related majors.
2. Preferably with at least 2-3 years of marketing experience. Prior experience in digital marketing will be a major advantage.
3. Any experience with tools in EDM, analytics and marketing automation are advantageous
4. Possess good analytical, planning and organisation skills.
5. A good team player and able to work independently.
6. Ability to work well under pressure and tight timeline.
7. Performance oriented and put in the effort to exceed expectations

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened.Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide.In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Provide support to Supervisor/Senior Executive in Gym Tonic and Frailty Management Programme (FMP).

Gym Tonic:

• Implement Gym Tonic therapy programmes.
• Conduct group fitness/wellness programmes for Active Ageing Centres (AACs) if required.
• Monitor and record clients' vital signs for therapy
• Undertake administrative duties such as upkeep of clients' files, attendance-taking and tracking for follow-up where needed, administer billing and fees collection. :
• Upkeep of Gym Tonic therapy equipment and inventory records. This includes daily checks, coordinate matters relating to repair and maintenance.

FMP:

• Manage designated FMP sites and programmes as assigned
• Manage individual client's pre and post assessment plan.
• Plan and maintain records of services provided at the centre. Update statistics when necessary.
• Manage communication and/or feedback with client's family as required.
• Recruit and train senior volunteers to enhance operational efficiency.

Ad-hoc/Others:

• Participate in all Gym Tonic/FMP meetings. Provide statistical updates where needed.
• Carry out additional tasks and duties as assigned, which may include volunteer recruitment, and contributing to project teams as needed.

• Related experience in working with seniors or in the social service sector
• Preferably with Sports Science and/or Gym Tonic background
• Prior experience in stakeholder management, working with community partners is a plus

Requirements

• Proficient in Microsoft Office and database tools
• Enjoy working with seniors and volunteers
• Good administrative and problem-solving skills
• Good interpersonal and collaborative skills
• Strong communications skills, preferably bilingual with dialects
• A team player, yet able to work independently

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

As an Inside Sales Executive for an airport transfer and limousine company, your scope of work may include the following tasks:

1. Generating leads and prospecting potential clients through various channels such as cold calling, email campaigns, and networking events.

2. Collecting information and building database. (eg: by industry, email addresses, telephone number, contact person) Ensure accuracy and integrity of the database collected.

3. Able to articulate and showcase company's services and explain benefits to potential customers over the telephone.

4. Building and maintaining relationships with corporate clients, travel agencies, hotels, and event planners to secure repeat business.

5. Duties include telemarketing activities and performing cold calls to generate qualified sales leads for the sales team to follow-up with the prospective customer.

6. Collaborating with the operations team to coordinate logistics and ensure smooth execution of services.

7. Keeping abreast of industry trends, competitor activities, and market conditions to identify opportunities for business growth.

8. Providing excellent customer service by addressing inquiries, resolving issues, and following up with client's post-service.

9. Meeting sales targets and KPIs set by the company to drive revenue and achieve business objectives.

Overall, your role as an Inside Sales Executive is crucial in driving sales, building relationships, and growing the company's customer base in the airport transfer and limousine industry.

Although this is a full-time role, but successful applicants are only required to work in office for 2 days in a week.

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

Requirements:

• Minimum Diploma holder
• Competent in written and spoken English. A second local language is a bonus. (Chinese, Malay, Tamil)
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights