The Academic Insturctor is required to teach the courses in the undergraduate programs offered by the University at Buffalo, The States University of New York, US, in partnership with Singapore Institute of Management in Singapore.

The roles would include:

• Creation of course design and materials, and implementation of syllabus to meet UB learning objectives;
• Delivery of student-centered, interactive course curriculum, including supervision of project work;
• Create, administer, and mark assessment instrucments;
• Evaluate student progress and achievements;
• Hold regular consultation hours;
• Maintain and submit academic records.

Job Requirements:

• A Ph.D or Master's Degree in the exact discipline as specified by the teaching assignment from a nationally or regionally (USA) accredited university is required;
• Terminal degree is preferred;
• At least 2 years of relevant full-time teaching experience in the exact discipline as specified by the teaching assignment at the tertiary level is required;
• Ability to independently operate all class level functions of Blackboard classroom management system, including Grade Center, is required;
• Substantial evidence of an active academic research agenda and recent history of publication(s) in peer-reviewd scholarly journal(s) are strongly preferred;
• 5 years of relevant work experience will be an added advantage;
• Available to teach during day time on weekdays

Note:

• Only short-listed candidates who meet the specified requirements will be notified.
• Remuneration varies based on the number of classes conducted.

Job Title: Corporate Secretarial Executive (ID8021)
Location: Bukit Batok
Working Hours: 9 am to 6 pm, Mondays to Fridays
Salary: $3000 to $4000 (Up to 2 months VB/annum)

Job Description:
• To provide a full suite of corporate secretarial services to our clients.
• Assist in the incorporation of new companies, registration of Singapore Branches and other entities, striking off, ensuring compliance with the requirements of the Singapore Companies Act and the relevant laws
• Assist in ACRA e-filings
• Responsible for preparing directors/shareholders resolutions, relevant statutory forms and other related documents for ongoing corporate secretarial matters, the opening of bank accounts, change of bank signatories, etc.
• Assist in KYC (Know Your Client) checking and onboarding of new clients from across the world as well as liaison and coordination with third parties (auditors, accountants, etc.) for clients
• Update and maintain statutory registers and other records including the Register of Controllers and Register of Nominee Directors
• Any other corporate and ad-hoc jobs as required

Requirement:
• Diploma/Advanced Diploma/Degree in a relevant field, Business Administration, Business Management or Law
• ICSA qualification or currently pursuing SAICSA course (Beneficial but not compulsory)
• At least 1-2 years relevant experience in corporate secretarial firms
• Working knowledge of relevant provisions of the Singapore Companies Act is a plus
• Strong interpersonal and communication skills; team player
• Self-motivated and proactive; able to work independently and meticulously under tight deadlines.

Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow.

What You’ll Do

Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve. You will:

• Reviews portfolio regularly & project space activity

• Measure, monitor, and report cost saving and value added contributions

• Liaison between cross regional space planners, global Space Administrators, and other REF team members

• Advocate for space optimization, make space recommendation to demand and site utilization trends

• Promote the Flex Program, including recommendations based on attendance reports

• Works with sub-region Project Management to help determine scope for project moves planned to occur based on stacking plans / strategy

• Ensures planning is aligned with corporate guidelines, and that all scenarios maximize use of space

• Recommends and enforces space policies/standards, procedures and protocols

• Participate in discussions of design development packages

• Develop relationships with senior leadership within the Lines of business, to respond to needs and requests

• Assist in developing site-specific Planning Strategies and Metro Analysis with Advanced Planning

• Communicate and garner support from LOB’s regarding location, city, country strategies along with sub-region heads

• Supports all efforts to achieve corporate goals and metrics

• Provide superior customer service in all aspects of planning process

• Attends meetings associated with one or more of the following: New Real Estate acquisitions, Major renovations project, Occupancy planning, move, and restacking projects, Leasing activities, Expansion or consolidation projects

What You’ll Bring

Your enthusiasm, knowledge, and customer-centricity will help us become the number one cloud company in the world. We also look for:

• Three (3) to five (5) years working in a Workplace Planning role in a corporate environment

• Oracle Core Competencies: Reliability, Intellect, Quality Orientation, Communication, Customer Orientation (internal Oracle employees), Teamwork, Continuous Learning, Honesty & Integrity and Management

• Able to read and review blueprints

• AutoCAD experience

• Use of e-mail, Excel, and Word

• Very organized and detail oriented

• Great skills in verbal and written communications

• Experience in strategic planning and the ability to apply experience to unusually complex problems

• Ability to adapt in quickly changing environment

• Change Management experience

• Ability to influence and collaborate internally and externally at all organizational levels

• Ability to maximize contribution from both external and internal resources

• Knowledge of sustainable design strategies

Job Description & Requirements

• To provide full suite of corporate secretarial services to our clients
• Assist in the incorporation of new companies, registration of Singapore Branches and other entities, striking off, ensuring compliance with the requirements of the Singapore Companies Act and the relevant laws
• Perform ACRA e-filings
• Responsible for preparing directors/shareholders resolutions, relevant statutory forms and other related documents for on-going corporate secretarial matters, opening of bank accounts, change of bank signatories and etc.
• Assist in KYC (Know Your Client) checking and onboarding of new clients from across the world as well as liaison and coordination with third parties (auditors, accountants and etc.) for clients
• Update and maintain statutory registers and other records including the Register of Controllers and Register of Nominee Directors
• Any other corporate and ad-hoc jobs as required

Requirements

• Diploma/Advanced Diploma/Degree in relevant field, Business Administration, Business Management or Law
• ICSA qualification or currently pursuing SAICSA course (Beneficial but not compulsory)
• Relevant experience in corporate secretarial firms
• Working knowledge of relevant provisions of Singapore Companies Act a plus
• Strong interpersonal and communication skills; team player
• Self-motivated and proactive; able to work independently and meticulously under tight deadlines.

Incentives/Benefits

• Company Retreats
• Up to 2 months Variable Bonus
• Transport and Meal Allowance (If applicable)
• 5 Days Work Week
• Company Entertainment Allowance
• Pantry Allowance
• Medical and Dental Benefits

The essential responsibilities include:

• Provide strategic legal counsel and advice to Management and business units on various legal and compliance matters, including insurance law, corporate governance, employment law, intellectual property, data protection and litigation matters.
• Acting as the company's Data Protection Officer, ensuring internal approvals, corporate governance, and compliance requirements are met.
• Developed and enhanced policies and procedures to align with business goals.
• Provide support to external audit and internal audit activities, ensuring compliance with legal and regulatory requirements.
• Apply effective risk management techniques and offer proactive advice on possible legal issues
• Execute procedures for protecting patents, trademarks, etc.
• Provide clarification on legal language or specifications to everyone in the organization
• Advising on and assisting with annual statutory and regulatory compliance obligations in Singapore
• Preparing board and shareholders’ resolutions
• Attending board and shareholder meetings and preparing minutes
• Advising on, preparing and lodging annual returns and other requisite filings with the Accounting and Corporate Regulatory Authority of Singapore (ACRA)
• Engage and manage external legal counsel when necessary
• Maintain up-to-date knowledge of alterations in legislation

Formal Education & Certification

• BSc degree in Law or J.D. degree
• At least 5 -8 years of PQE

Knowledge & Experience

• Min 5-8 years of related legal experience in a law firm or corporate environment
• Deep knowledge and understanding of insurance laws, regulations, and compliance frameworks in Singapore
• Strong business partnering and collaborator management skills and a curiosity about understanding the overall business
• Arbitration and mediation skills

Personal Attributes

• Exemplify Unwavering Integrity and Professionalism
• A passionate person who is always looking for solutions and bringing quality improvements
• Team player with strong collaborative and interpersonal skills to communicate and share knowledge, humility, and a determination and willingness to learn
• In-depth knowledge of administrative law and procedures
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work under pressure in a fast-paced and dynamic environment while handling multiple competing tasks simultaneously to closure.

PRODUCT AREA

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

JOB DESCRIPTION

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Qualifications

JOB RESPONSIBILITIES

• Conduct market research, competitive analysis, and customer segmentation to inform product strategy, providing actionable insights to leadership.
• Own full components of product analytics (headroom, customer segmentation, key success metrics) with limited guidance, ensuring insights are delivered on time and meet defined goals. Be able to answer questions with a short turnaround time.
• Develop and deliver compelling reports and presentations that communicate progress, findings, and recommendations to stakeholders.
• Identify opportunities for improvement and proactively solve problems within a given scope. Demonstrate creative thinking and propose innovative solutions.
• Build partnerships across diverse teams (local, regional and global), embodying a One Google mindset to achieve shared objectives.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business, Data Science, Economics, or a related field or equivalent practical experience.
• 3 years of experience in strategy consulting, business analysis, product strategy, or similar roles.

PREFERRED QUALIFICATIONS

• Proven ability to work independently, take initiative, manage projects effectively, and build strong cross-functional relationships.
• Knowledge of product development principles, market dynamics, and the key elements of effective organizations.
• Exceptional data analysis skills, proficiency with data visualization tools, and the ability to translate data into actionable business insights.

As a Facility Coordinator (Senior Admin Executive), you will play a crucial role in providing administrative support and ensuring the efficient operation of our office. You will be responsible for handling a wide range of administrative tasks, from coordinating meetings and office management to handling confidential information with discretion. Your ability to work well under pressure, adapt to change, and maintain a high level of professionalism is essential in this role.

Responsibilities:

• Ensure smooth day-to-day operation of the office, including front desk, maintaining office supplies, courier arrangements, equipment, and facilities management including vendor management.
• Lead in communication of office general announcements and ensuring that the collaboration and participation is effectively managed across the company.
• Manage and maintain databases, records, and confidential files, ensuring data integrity and security.
• Proactively identify, develop, and implement efficient administrative policies and procedures to streamline processes and ensure efficiency.
• Undertake corporate administration function for the office and support HR and Marketing functions, such as events (Internal and external), recruitment, onboarding, employee engagement, marketing, and branding initiatives.
• Provide comprehensive administrative support to executives and team members, including but not limited to scheduling meetings, managing calendars, handling correspondence and travel arrangements.
• Prepare and distribute internal communications, memos, and reports as required.
• Other ad-hoc duties assigned by management.

Pre-requisites:

• Degree in Business or related field
• Minimum 5 years of relevant experience as an administrative executive
• Must have good hygiene practices in office housekeeping and fastidious with both cleanliness and orderliness.
• Able to interact easily with people and have a pleasant and open personality.
• A structured and organized individual with multitasking abilities and a keen eye for detail.
• An independent and resourceful problem solver.
• Ability to work effectively under pressure and adapt to change quickly (anticipation management mindset)
• Demonstrated ability to adapt quickly to changing priorities and work effectively in a fast-paced environment.
• Proficient in MS Office – Word, Excel and PowerPoint
• Ability to write and converse fluently in English and possesses strong communication skills.

COMPANY DESCRIPTION

CrimsonLogic is a trusted partner to governments worldwide. For over 20 years, CrimsonLogic has worked with governments across Asia, Middle East, North America, Latin America and Africa to find innovative and sustainable solutions to collaborate more seamlessly with their citizens and ecosystem. CrimsonLogic has continued to set industry-standards by delivering world-first eGovernment solutions to optimise workflow, increase operational efficiencies, and improve decision-making. CrimsonLogic has the unique ability to deliver end-to-end services, from designing and building eGovernment solutions, through to operating these services in order to drive substantial and lasting improvements.

RESPONSIBILITIES

• Be strong in strategic planning activities and be able to justify and align initiatives with insights from qualitative and quantitative data to help drive effective decision-making for senior management.
• Be proficient in extracting, analyzing and interpreting data, generate insights on business performance; substantiate hypotheses with insights and data, relate initiatives to the bigger picture.
• Collaborate and build strong relationships with stakeholders across functions and facilitate discussions at different levels of the company, with the ability to shift seamlessly between strategy and execution.
• Support strategic projects and conduct market research and analyses on a broad range of topics to support the cause of the company.
• Support in the execution and negotiation partnership deals and ensure mutually beneficial partnership terms that are in line with the business objectives and strategies.
• Prepare management reports.
• Ensure a well-coordinated discussion, by coordinating with key stakeholders and facilitating cross-team collaboration.
• Support updates to senior management

• Bachelors Degree in Business, Finance, Marketing or an industry-related field
• At least 8-10 years in related strategic planning or related roles, preferably in the IT industry
• Experience in analysing and quantifying complex strategic initiatives tied to long term business growth
• Strong in program management.
• Ability to construct and deliver clear presentations to senior company executive
• Ability to identify broader themes with wider-reaching impact.
• Excellent interpersonal and communication skills

What Do We Offer:

• We create opportunities for our people to grow professionally.
• We provide platforms for our people to share their creative ideas and solutions across.
• We emphasize the culture of learning and continuous improvement.
• We offer transparency where open discussion is encouraged across all levels.

Crimsonlogic is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. Were dedicated to creating a welcoming and supportive culture where everyone belongs.

About the team you are joining

You will report to the Head, Corporate Communications, and support the roll-out of communications activities of the IATA Corporate Communications Team.

What your day would be like

• Media relations;
• Internal communications;
• Social media;
• Video production;
• Visual communications;
• Events.

We would love to hear from you if

• You have excellent communication and analytical skills;
• Experience in video production/editing (Adobe Premiere Pro / Adobe After Effects / Final Cut Pro / Apple Motion), visual communications (Adobe Photoshop / Illustrator) would be an asset;
• Be an effective team player in a multicultural working environment;
• Excellent PC skills, particularly with MS Office Programs (Word, Excel, Power Point, Outlook) and MS Project; and Proficient in English. Knowledge of any other language would be an asset.
• Come join us if you are a recent graduate in Communications or a related field of study!

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

ISAP/ITS Department Overview

ISAP IT Production Centre is an offshore delivery center managing IT Operations (RUN) for Europe and Asia. It constitutes one of two main hubs for CA-CIB IT production teams.

ISAP IT Production Centre is split in 4 departments covering the following aspects:

• Infrastructure Services
• Application Services & Operations
• Middleware Services
• End Users and Transverse Services

The scope of technologies encompasses core infrastructures (Systems, Storage, Network and Security), end user services (Citrix, VDI, and communication services), and applications and associated infrastructure (middleware platforms such as Database, Control-M, MQ, CFT, SharePoint).

Job Summary

• He/She will be a service delivery technical manager for all SAN & Backup services in CA-CIB. As such, he/she is accountable for his/her team to operate & deliver a good level of RUN services to stakeholders & partners and for the technology expertise in his/her scope.
• He/she will provide support and act as the last level of escalation point for all production support activities within the SAN & Backup team in Singapore. He/She is accountable for the overall health and stability of the technical solutions within his/her scope. He/She has to effectively work with technical peers such as architects, peer experts and project teams on technology road maps and projects. He/She will have control over the scope of technical activities, develop best practices, manage knowledge and ensure the necessary trainings are imparted to the team wherever applicable.

The 14-member SAN & Backup team operates the RUN activities and delivers projects for its infrastructure scope covering HPE XP8, XP7 High-End Storages, HPE Primera, 3PAR 8400 Mid-Tier Storages, Dell EMC ISILON, Brocade FC fabrics, synchronous cross-site replication, and Backup platform running Dell EMC Networker and HPE StoreOnce VTL.

Job Detailed Description

A Service Manager has a wide spectrum of responsibilities and actions.

As a Service Manager of his/her team, he/she:

• ensures the IT Production activities in his/her perimeter are rightly performed by his/her team complying with defined norms, standards, processes and procedures,
• is responsible to meet defined KPIs for Request, Incident, Change, Problem and Knowledge Management,
• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required.
• supports new technologies and leverages them to provide consistency of service across streams,
• manages service improvements for all SAN & Backup services supported throughout the organization,
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• implements and develops improvements based on LEAN-CA-CIB best practices,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution.

As an experienced professional in SAN & Backup Services, he/she:

• supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• engages with technical peer, Service Managers, Architect and project teams on technology roadmap and projects,
• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• guarantees the production readiness and license to operate of new projects and solutions,
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations,
• actively assist in identifying the most technical skilled candidates for open roles,
• technically coach and develop partner resources to improve quality and productivity,
• defines the technical skillset required to support CA-CIB technologies.

As the escalation point of contact for Clients, he/she:

• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

Legal and Regulatory responsibilities, he/she:

• complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• maintains appropriate knowledge to ensure to be fully qualified to undertake the role.
• completes all mandatory training as required to attain and maintain competence.

Job Specific Environment and/or Organization

• Fluent in English written and spoken
• Working hours primarily to cover Europe business hours
• On-call support can be expected on a rotational basis (weekdays and weekends)

Candidate Profile

Mandatory track record

• Minimum 8-10 years of experience in managing SAN & Backup environment with about 3-5 years of experience in managing a RUN service delivery team of similar scope.
• A Bachelors/Engineering graduate.
• Subject matter expert on technologies – HPE High-End and Mid-Tier Storages, Dell EMC ISILON, Brocade FC fabrics, synchronous cross-site replication.
• Knowledge and working experiences on Backup platform running Dell EMC Networker will be advantageous.
• Well versed with Scripting and Automation (Ansible, Python, Bash).
• Excellent communication, interpersonal and logical skills.
• Customer service oriented and a strong team player.
• Ability to work under pressure and a commitment to solving issues.
• French language proficiency would be seen as an advantage.

PRODUCT AREA

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers & developers see the benefits of our technology come to life.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As the Corporate Sales Director for Asia Pacific, you will define and implement the go-to-market strategy for Google Cloud Small and Medium Business (SMB) and Mid-Market customers across the Asia Pacific region. You will build and operationalize a go-to-market strategy both through direct sales and partners, and help develop a team of Sales Representatives, working to drive awareness, adoption and business growth for Google’s public cloud in relation to assigned accounts. You’ll have responsibility for Field Sales Representatives (FSRs) who reside across multiple countries within the Asia Pacific region. You'll also participate actively in all aspects of building the business, including attainment of assigned strategic objectives, business planning, demand generation, new account engagement and acquisition and account-based marketing activities.

In this role, you will be an integral part of the Asia Pacific sales organization and will be a significant contributor to the leadership team within the region.

Qualifications

JOB RESPONSIBILITIES

• Own responsibility for business growth goals which represent substantial growth for the business.
• Lead the SMB and Mid-Market business (Corporate business) for Traditional and Digital Native customers across Asia Pacific. Lead account and territory management and planning initiatives with each sub-region, ensuring balanced growth across both traditional and digital native sub-segments of the market.
• Drive consistent business growth by managing business cycles (e.g., prospecting, qualifying, forecasting, and managing book of business) in the identified accounts through partners. Present to C-level executives in the identified accounts.
• Develop and nurture partner relationships with traditional and cloud native partners to support the sales motion, ensuring sufficient partner leverage to cover the market.
• Lead operational cadence for both sales and partner teams to ensure adequate pipeline and agreement closure to meet goals.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 15 years of experience in software sales, channel sales, or account management at an enterprise B2B software or IT/infrastructure company.
• 10 years of experience in channel management (e.g., GSI, RSI, MSP, etc.) or selling Infrastructure Software, Databases, Analytic Tools, or Applications Software.
• Experience operating in a senior business/business generating role within traditional or Digital Native corporate accounts.

PREFERRED QUALIFICATIONS

• Experience with large complex commercial and legal agreements working with procurement, legal, and business teams in large enterprises.
• Experience leading cross-functional teams within the organization and partner organizations.
• Experience working with partners in complex implementation projects.
• Ability to work with pre-sales and customers’ technical leads to inventory existing software estate, define migration plans, and build business cases for migrations.
• Ability to leverage C-level relationships with executives to sell Cloud solutions.

Job Summary

The Corporate Support Officer plays a clerical and administrative support role in various functional areas, including line operations, human resource management, finance and corporate services, public affairs as well as research and information support. He/She provides administrative support for the smooth and effective day-to-day operations of the organization.

Duties & Responsibilities

1. Support daily administrative tasks, including documentation, data entry, and managing correspondences with stakeholders. Assist in Corporate Affairs, Human Resources, Supply Chain Management, Finance, and Legal matters. Handle telephone calls and inquiries.

2. Compile and prepare monthly reports in both English and Mandarin for submission to the China Office.

3. Create PowerPoint presentations in both English and Mandarin.

4. Perform any additional tasks as assigned from time to time.

Job Requirements & Attributes

1. Candidate must possess at least a degree certificate.

2. Excellent organizational skills, as well as excellent IT skills. Demonstrable ability to use Microsoft Office including Word, Excel, and PowerPoint.

3. Proficient in both English and Mandarin, offering translation support for stakeholders proficient in the language. Proficiency in Mandarin and English is a must.

4. A detail-oriented person, motivated by multiple tasks and able to meet deadlines.

5. A team player with good interpersonal and writing skills.

6. You should be meticulous, diligent, a team player, independent, and process initiative. Other key attributes include excellent communication and interpersonal skills

7. At least 2 year(s) of working experience.

8. Able to work in a fast-paced and dynamic environment.

· Position: Corporate Secretary

· Location: Cecil Street

· Working hours: Monday to Friday (9am - 6pm)

· Salary (commensurate with experience): Up to $7,000 + AWS + Variable Bonus

· Duration: Permanent

· Industry: Provides corporate, fiduciary, accounting and fund services

Main Responsibilities:

· To provide full suite of corporate secretarial services to our clients.

· Review/perform incorporation of new companies, on-going corporate secretarial matters, striking off, ensuring compliance with the requirements of the Singapore Companies Act and the relevant laws.

· Update and maintain of statutory registers and records, ensure compliance with statutory and regulatory requirements.

· Review/preparation of Directors'/Shareholders' resolutions and manage timely filing of AGM, EGM and Annual Return documents, familiar with ACRA e-filing.

· Drafting ad hoc resolutions referencing agreements.

· Review/prepare of XBRL reports.

· Prepare and review KYC process, checking and onboarding of new clients including coordination with third parties (auditors, accountants, banks) for clients.

· Assist in meeting clients and provide general advice on compliance requirements and business solutions.

· Other ad-hoc duties.

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· At least a Diploma holder or qualification of ISCA, CSIS or other relevant qualification

· At least 5 years of experience as a company secretary

· Professional, timely and accurate with an attention to detail

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

The Corporate Planning Senior Manager facilitates the development and implementation of the long-term, mid-term and annual strategic business plan for the OHS-G region with the aim to meet or exceed targeted revenue and profitability growth.

• Support the Managing Director to shape and implement annual, mid-term and long-term strategic plans – based on deep market insights - in line with Omron Healthcare Headquarters business strategy and goals, to ensure realization of the projected revenue growth and profitability.
• Monitor implementation of key actions and performance to achieve the OHS-G business objectives.
• Contribute to and or manage cross regional key projects that derive from the business and support the identification and decision-making processes regarding strategic alliances, partnerships and acquisitions.
• Consolidate and analyze OHS-G business plans and monitor and analyze industry trends and market changes.
• Prepare, facilitate and participate (in) the monthly business reviews with OHS-G management.
• Prepare, facilitate and participate (in) strategic events for OHS regions, such as annual budget, quarterly fore-cast meetings and mid-term strategy development sessions.
• Ensure corporate management rules are implemented and followed throughout the designated regions.

What we are looking for:

• Experience as strategic planner, (multi) regional and global business strategies
• Demonstrable strategic thinking abilities
• Firm knowledge of accounting and finance (consolidation and analysis of PL/BS/CF).
• Understanding market research and data analysis
• Broad knowledge of business operations and processes
• Strong analytical capabilities
• Excellent communication skills
• Knowledge of corporate governance through management rules
• Proficient in the English language, both written and verbal.
• Proficiency in Japanese language required. Looking for an individual who can connect in speaking/writing with Japanese colleagues at Headquarters.

As a SCH Corporate Communication Director, you will be responsible for planning, implementing, and evaluating strategies to increase awareness, engagement, and donations for our organization. You will work closely with the Executive Director, the Council of Governors, relevant Committee Member and other staff members to develop and execute communication and fundraising campaigns that align with our mission and vision. You will also oversee the management of our website, social media, email marketing, and media relations.

Some of your main duties will include:

- Conducting research on potential donors, grant opportunities, and best practices in non-profit communication and fundraising.

- Writing (annual report, web content, social medica content) and submitting grant proposals, press releases, brochures, and other communication materials.

- Oversee residents’ newsletter.

- Creating and managing online fundraising platforms and events, such as crowdfunding campaigns, webinars, and auctions.

- Developing and maintaining relationships with donors, sponsors, partners, media outlets, and community stakeholders.

- Monitoring and reporting on the performance and impact of communication and fundraising activities.

- Supervising and mentoring communication and fundraising staff and volunteers.

- Ensure all communication material are in full compliance with SCH Communications Policy.

- Manages staff who are responsible for Governance, HR, Programmes and Volunteer Management.

To be successful in this role, you should have:

- A bachelor's degree in communication, marketing, public relations, or a related field.

- At least 3 years of experience in communication and fundraising for a non-profit organization.

- Excellent written and verbal communication skills in English.

- Proficiency in Microsoft Office, WordPress, Mailchimp, Google Analytics, and other relevant software tools.

- Creativity, initiative, and problem-solving skills.

- A passion for our cause and a commitment to our values.

*Posiotn is open for full-time or part-time candidates.

Global Travel is inviting driven and customer-focused candidates to join our Corporate Sales Team. We provide training and mentorship program to develop you with travel knowledge and customer service skills. You will have great opportunity to network and gain industry knowledge. If you are passionate about travel and willing to learn, we are looking for You!

The ideal individual will possess excellent communication skills in customer relations, be aggressive in targeting new business and exceed established sales goals. You will be a dynamic and resourceful professional who will be able to contribute to the overall success of this business and have the passion to take the Company to the next level.

Key Responsibilities

• Actively source, maintain and generate new leads for the Company relating to corporate travel sales, including the nurturing and maintenance of client relationships
• Keeping abreast of any developments relating to our product offering, conducting thorough travel and business-related research, whether of the industry or our destinations in general or of our competitors and be well-informed of the company's products and services to tailor solutions to meet clients' requirements
• Analysis of customer behaviour to support client acquisition and retention through customer enquiries and feedback
• To provide administrative / operational support to the team when necessary, including tracking and ensure prompt payments, preparation of travel reports, answering phone calls, etc.
• To perform any other function as deemed necessary by your immediate superior or management in relation to your function.

Pre-requisites:

• Preferably Diploma holder with minimum 02 years of related experience in Travel or Airlines industry
• Good verbal and written communication and interpersonal skills
• Customer service orientation. Ability to demonstrate effective listening, verbal, written, negotiation and closing skills. Ability to assess client needs, understand market dynamics and prepare presentations/proposals tailored for individual clients.
• Proficiency in Microsoft Office: Outlook, Word, Excel, and PowerPoint. Knowledge of GDS reservation system, optional.
• Customer focused and good team player with collaborative mindset to drive best outcomes.

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwidebusiness. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Responsibilities

Administration

• Security door access management (including after-hours door access support)
• Oversee and maintain the overall office operations, ensuring a clean and comfortable workspace
• Oversee facilities services & maintenance activities
• Manage office supplies, office equipment and pantry supplies
• Coordinate with vendors, contractors, and service providers to ensure smooth office operations.
• Manage business trips, hotel booking, temp accommodation and visa/work permits application process
• Collaborate with cross-functional teams to ensure a seamless workflow
• Analyse current operational processes and performance, recommending solutions for improvement when necessary
• Space mapping and planning

Project Management

• Manage the scope of ad hoc admin projects to ensure the quality and deliverables within the stipulated time.
• Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.
• Organizing, attending, and participating in stakeholder meetings
• Documentation and following up on actions and decisions from meetings
• Preparation of necessary presentation materials for meetings

Sustainability Efforts

• Manage the sustainability reporting to HO, analyzing results and provide valuable information for decision-making.
• Implement green initiatives and suggest sustainability ideas to reduce carbon footprints.

Qualifications and Profile

Functional

• Work on complex systems and a challenging international work environment
• Degree holder with at least 5 years of proven relevant experience
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation (proficient in Excel- Pivot tables, Powepoint,…).
• Deliver the solution in the most effective and timely manner

Technical (Mandatory)

• In-depth understanding of office management procedures and policies

Other Professional Skills and Mind-set

• Excellent organizational and time management skills, with the ability to multitask and prioritize tasks effectively
• Flexibility to adapt to a fast-paced and rapidly changing environment.
• Proactivity with excellent verbal and written communication skills in English
• PMP certification is advantageous but not mandatory; proven track records in managing size project with multiple deliverables, sevevral corporate stakeholders and external counterparties.

We are seeking a skilled and detailed-oriented individual that will support the strategic initiatives and contribute to the development of long-term strategic objectives of the Company

What does the role looks like?

• Support Senior Management and Regional Office understanding and decision making by preparing internal and external business performance reports, presentations and review packages.
• Perform variance and financial statement analysis for monthly closing and in preparation of 3-month outlook.
• Partner with Business Units (BU) & Departments to drive periodic financial planning exercises.
• Support Business Units (BU) & Departments in decision making and enquires by developing & maintaining the Business Units (BU) & Departments P&L
• Analyze and monitor significant expenses to ensure it is within plan
• Main focal point to prepare and coordinate with Business Units (BU) & Departments planners in the preparation and development of company’s Mid-Range Plan (MRP), 1-Year Plan (1YP) and Half-Year RePlan
• Perform ad-hoc analysis and reporting to support immediate manager

What are we looking for?

• Diploma or Degree in Accounting / Business Administration or Professional Accounting
• At least 5 years of relevant experience
• Meticulous with numbers
• Ability to analyse data and present information effectively
• Good interpersonal and communication skills to solicit co-operation / information
• Ability to work under pressure to meet tight deadline
• Proficient with MS Office, TM1 Cognos and Oracle System

Interested candidates who wish to apply for the advertised position, please click "Apply" or email an updated copy of CV to Alvin at [email protected] for more info.

EA Licence No: 11C5502

EA Registration Number: R1874110

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets and the third largest bank in Europe.

Information Systems Asia Pacific (ISAP), our Singapore center is one of the three main IT Hubs for CA-CIB's worldwide business. We work daily with international branches located in 33 countries by:

• Envisioning and preparing the Bank’s futures information systems
• Collaborating and supporting core banking flagships and transverse areas in their large-scale development projects.
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges

About CMI

Capital Markets IT (CMI) is the IT department within the bank focused on solutions related to Capital Markets. CMI involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, Risk management systems (market risk, counterparty risk) algorithmic trading, data analytics and Regulatory measures. The use of advanced technologies like cloud and artificial intelligence is also becoming increasingly prevalent in CMI to enhance efficiency and decision-making processes.

Team & Position

Embark on a transformative career journey as an Application Support Analyst in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology. You will be immersed in real life projects, shaping the future of capital markets software. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of an identified subject matter expert, as well as being in part of the various communities.

Responsibilities

• Provide comprehensive technical support for capital market applications, ensuring uninterrupted operations and minimizing downtime.
• Collaborate with business analysts, development teams to understand the requirements or troubleshoot, debug, and resolve application-related issues.
• Design, develop and test code using a modern CI-CD pipeline.
• Monitor and analyze system performance, promptly addressing any issues to maintain optimal functionality.
• Implement proactive measures to enhance system reliability and performance.
• Conduct regular system audits to identify vulnerabilities and implement security patches.
• Respond to user queries and provide effective solutions to application-related problems.
• Develop and maintain documentation for support processes, troubleshooting steps, and system configurations.
• Collaborate with cross-functional teams to ensure seamless integration and alignment of applications with business objectives.
• Participate in on-call rotations to provide 24/7 support for critical issues.
• Stay updated on industry trends, emerging technologies, and regulatory changes relevant to capital markets.
• Participate to proof of concept for new technology R&D
• Contribute to continuous improvement, automation and development initiatives to elevate the efficiency of support activities.

Technical

• Strong knowledge in UNIX platform and any relational DB and language ( SQL, Oracle, Sybase, BigData)
• Proficiency in scripting languages (e.g., Python, Shell) for automation and monitoring.
• Valuable exposure to Elastic Search, Grid computing, Grafana and Prometheus, Kibana, Control-M, KAFKA
• AWS or GCP Cloud Certified
• Any DevOps Pipeline tooling GIT, Maven/Graven/Nuget/ Ansible, Jenkins, Docker/Kubernetes.

Functional

• Demonstrate a broad understanding of Market Risk and FO Trade workflow, with a commendable grasp of financial products (Treasury, Fx, Credit, IRD)
• Strong knowledge of financial instruments, market data feeds, and trading workflows.

Nice to have

• Any Object-oriented language: Java, .Net
• Domain-Driven design and Microservices: springboot
• Any testing automation tools and frameworks (e.g., JUnit, TestNG, Selenium).

Qualifications and Profile

• Junior level (0 to 3 years) experience in supporting capital market applications and trading systems, ideally within the dynamic landscape of Market Risk/Front Office operations.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Shift Timings:

• Candidate will have to work in shifts as support is requiring 24/6 Support (depending on team).
• ASIA (09:00 AM - 6:45 PM SGT), EMEA (05:00 PM - 02:00 AM SGT) & US (11:30 PM - 08:30 AM SGT)

Position Summary / Project Description

A technical leader who provides consultative leadership to the Platform Support Team, assures platform alignment to business strategy, and technical governance decisions. Overall, the ServiceNow Platform Architect has strong technical abilities, a sound understanding of business strategy and policies that govern the ServiceNow platform and possesses advanced ServiceNow knowledge and skill.

Responsibilities

• Define, guide, and support the execution of technical governance processes
• Help develop standards and practices for maintaining the ServiceNow architecture model
• Support design and implementation of a platform operating model to achieve desired outcomes and foster end-user adoption
• Provide technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices
• Offers guidance on prototyping and accelerating time from design to deployment
• Advises on configuration and coding standards
• Supports remediation of configurations not aligned to ServiceNow best practices.

Requirements / Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Enterprise Security and Architecture
• Enterprise and/or IT Service Management
• ServiceNow Application Development
• Experience with database design schemas and data modeling
• Strong requirements-gathering experience
• Experience with middleware and discovery technologies
• Comprehension of and the ability to communicate and implement the ITIL CMDB Model

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”), with approximately 1,500 employees, is a major division at the heart of the Crédit Agricole CIB Singapore branch. It is the second platform in size for IT development and support, after that of Paris, serving all the activities of Crédit Agricole CIB's business lines. ISAP also hosts a global KYC platform processing data from CACIB customers around the world.

We work daily with all entities in Credit Agricole CIB network, particularly those in the Asia Pacific - Middle East region. The key roles and missions of ISAP are:

• Imagining and preparing the Bank's future information systems in order to meet the needs of internal users and serve CACIB large corporate and financial institutions, as well as providing the tools necessary for the management of the bank to control its risks and monitor its commercial and financial performance,
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects,
• Providing premium in-house Banking applications.

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges..

Overview: You will be joining the Finance team and your main responsibilities is to manage the accounting entries, management reporting and analysis tasks. This includes performing month end closing, preparing financial reporting, budgeting and forecasting, elaborating budget commentaries & analysis, etc.

Main responsibilities

• Ensure timely, accurate month-end closing, variance analysis and management reporting
• Prepare forecast and annual budget
• Coordinate and liaise with external parties like external auditors, tax agents and government authorities where required
• Business partnering with head of department
• Prepare monthly dashboard and analysis report to management and HO
• Preparation of balance sheet schedules
• Assist in new processes and system implementation when required
• Ad-hoc financial reports and projects as assigned

Qualifications and Profile

• At least 8 years relevant working experience, prior audit experience will be advantageous
• Bachelor’s Degree in Accounting, Finance or related field

Functional

• Good working knowledge of IFRS, accounting principles and GST knowledge

Technical

• Advanced Excel and PowerPoint skills

Professional Skills and Mind-set

• Able to work independently and to alert when necessary
• Strong attention to detail and good analytical skills
• Excellent interpersonal skills to collaborate with different department.
• Team player with good communication
• Rigorous and effective time management
• Strong verbal and written communication skills

Nice to have

• Experience within IT will be advantageous
• Experience in banking industry is an advantage
• French speaking capability is an advantage

Position Summary

The Servicenow lead focuses on short-term operational and/or tactical responsibilities by providing management to a group of professionals. This person oversees the strategy implementation and operations for design, development, testing, debugging and implementing of Servicenow modules in support of end users' needs on platforms. This person mentors, coaches, coordinates as well as provides technical leadership to the junior staff also focuses on policy and strategy implementation and control.

The lead applies critical and analytical thinking toward developing optimal application solutions. The ideal candidate will possess a strong background in Servicenow or related Service Management experience, architectural design and a deep understanding of modern technologies.

Roles and Responsibilities

• Lead the design, development, and implementation of ServiceNow solutions to meet business requirements.
• Manage and oversee ServiceNow platform configuration, customization, and integration with other systems.
• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
• Provide technical leadership and mentorship to the ServiceNow development team.
• Ensure the stability, performance, and security of the ServiceNow platform.
• Stay updated with ServiceNow releases and new functionalities, incorporating them into the existing environment where applicable.
• Develop and maintain technical documentation, including system architecture, design, and procedures.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven hands-on experience with ServiceNow platform implementation and administration.
• Strong programming skills, particularly in Java, JavaScript, or similar languages.
• Good knowledge of ITIL, Risk and Compliance, Project Mangement related processes.
• Extensive knowledge of Servicenow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), Strategic Portfolio Management, Integrated Risk Management, Workplace management, Now mobile, etc.
• Proficient in ServiceNow development, including UI Policies, Business Rules, and Client Scripts.
• Demonstrated leadership and managerial experience with a minimum of 5 years in a supervisory capacity.
• Excellent communication skills with the ability to interact effectively with stakeholders at all levels.
• ServiceNow certifications (ServiceNow Certified System Administrator, Certified Implementation Specialist, etc.) are a plus.

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

ISAP/ITS Department Overview

ISAP IT Production Centre is an offshore delivery center managing IT Operations (RUN) for Paris, London and Asia. With over 250 people, it constitutes one of two main hubs for CA-CIB IT production teams. This setup is operated in partnership with a Service Provider, who provides most resources on site.

ISAP IT Production Centre is split in 4 departments covering the following aspects:

• INFRA: core infrastructure- systems and network services
• APS: application technical support
• Middleware: Data services and Middleware services
• End-user & Transverse: End-user Services and Transversal activities, including Control Tower, Global Operations Center and Data Security Services.

Position

The Head of Section for Data Security Services manages the RUN team and the related activities to data and endpoint security. He/She is the main point of contact for the service provider and the internal clients in the bank. He/She manages the budget for the scope. He/She is also responsible for the transition of the new services from other regions to Singapore and manages the project/transition. The role is a techno-managerial role and will have to be involved in DLP policy/rule modifications as well. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Expert on the technologieswithin data and endpoint security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France, UK, and Russia) remotely from Singapore. France infrastructure represents approximately 90% of the worldwide production activities of CA-CIB.

Team works in Asia and Europe time zones and flexible rotational shift is based on the nature of duties.

The operational support of the team covers the following technical scope:

• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect,
• Encryption Solutions: Disk Encryption, File and Folder encryption,
• Database Audit Monitoring solutions
• Email and Web Phishing Prevention solutions.
• Vulnerability Management
• Idendiity Access Management

Detailed Job Responsibilities

The Manager has a wide spectrum of responsibilities and actions.

As the manager of his/her team, he/she:

• assigns the tasks and manages delegation,
• sets and reviews the work organization according to activity’s requirements and people’s needs and validates the schedules,
• animates the team to encourage collaboration and sharing of practices,
• has a role in supporting people development,
• participates to recruitment process for the team,
• Vendor relation management

As the manager of his/her team, he/she:

• Meets stakeholders on a regular basis to discuss improvement plans, action plans, evolving threats and changing risks, and provide feedback on policies, standards, procedures, guidelines. ISS leads security for GIT and is the main entry point for internal clients outside of GIT (Business Lines, BCP, LGL, and Compliance for security topics).
• The service includes, but is not limited to, incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management, but also global projects like End of Life, New Builds, migrations and upgrades etc., participation in global Infra events (like Power down and DR Tests)
• ensures activity is performed in compliance with norms, standards, processes and procedures,
• gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting,
• Reporting and auditing
• monitors operational KPI and ensure tickets are closed within SLA,
• ensures documentation is up to date and relevant for use,
• implements cross-functions activities including continuous improvement initiatives,
• estimates the yearly budget, sets monthly forecasts and follows up BAU/Project monthly balance.

As an experienced professional in Security domain, he/she:

• supports his/her team or experts’ diagnosis when technical issues raise in his/her scope of expertise,
• is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
• manage L0/L1/L2/L3 activities which involve direct relationships with end users and L3 activities (architecture, design, project management, etc.)
• provide oversight to all Data Security activities to ensure adequate performance, efficiency, and availability,
• engage with technical peer, Service managers, Architect and project teams on technology roadmap and projects, especially with GIT architecture security team.
• ensures the IT Production activities regarding his/her perimeter are performed correctly by the team, complying with defined norms, standards, processes and procedures,
• has to make sure that the defined KPI is met on a day-to-day basis for Incident, request, problem, change management etc.
• has to monitor and push for improvements in the team’s productivity,
• be available and able to drive/manage any complex or high severity incidents that occur within the scope of their role,
• engage in Projects and project deliveries,
• drive and deliver root cause for any high severity issues,
• has to be responsible for providing direction, proactive and reactive support services to maintain the availability and reliability of systems infrastructure in accordance to the SLA,
• Is involved in security incident diagnosis or investigations to help provide evidence or facts during diagnosis or investigation.
• Manage requests from stakeholders on data security tools to provide extracts, reports or information when required

As the first point of contact for the Service Provider, he/she:

• manages the daily relationship with the Service Provider and escalates when needed,
• follows up Provider KPI and related actions,
• coach and develop partner resources to meet the objectives,

As the first point of contact for internal Clients, he/she:

• manages the daily relationship with internal Clients including planning, requests clarification, risks mitigation and service quality
• prepares client feedback for the monthly review.
• serve as point of escalation on major incidents
• have to maintain a smooth relation with partners, vendors and global clients/teams

As a member of ISAP/ITS, he/she:

• facilitates collaboration and spread of information from and to the team,
• participates to the department’s activities including brainstorming, team building and other team or transversal actions,
• fosters innovation mindset,
• contributes to ISAP/ITS global branding and communication
• manage budget (once a year) and forecast (monthly)
• focus on automation and optimum use of the team to improve efficiency
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work Timing is flexible and is scheduled to manage the operations within business hours of Asia and Emea timezone.
• Role may have to attend and lead any critical issues escalated outside of working hours, when operational needs.

Job Description

Volunteer Management

• Assist in the engagement of new/existing volunteers and external stakeholders (schools and corporate partners). Duties include providing volunteer events management support.
• Assist in the coordination of on-boarding process and training sessions for new volunteers, partnering schools and organisations.
• Maintain volunteer programme schedule and events calendar.
• Assist in matching volunteers’ skills with available roles, help volunteers understand their responsibilities and ensure compliance.
• Provide administrative support on volunteer related requests.
• Provide support and help to set-up for volunteer related activities and meetings including meetings on digital platforms.

In-Kind Donation Management

• Coordinate with donors and internal staff on the receipt of items.
• Prepare and issue acknowledgement letter to donors.

Administrative Support

• Assist in data collection, maintain proper filing system, including data management such as data entry.
• Work closely with Nursing department to coordinate the selection of residents for activity.
• Provide support to ensure the volunteer programme are conducted smoothly.
• Assist in any frontline service and management of volunteers as and when the need arises.
• Assist and support corporate events.
• Perform any other ad-hoc administrative tasks assigned.

REQUIREMENTS

• Minimum Diploma qualification in any discipline
• Able to work independently as well as in a team
• Relevant experience in working with volunteers will be an advantage
• Knowledge of other dialects will be an advantage to communicate with the residents
• Proficient in Microsoft Office application (e.g. Word, Excel, Outlook)
• Proficient in using Zoom and other virtual meeting application
• This is a Full-Time position, 5 working days per week. Candidate must be able to work on weekends with 2 rest days on weekdays.

ROLES & RESPONSIBILITIES

Provide personal assistance to the Founder and administrative support to the Director

• Manage calendar, travel arrangements and expense claims
• Organise internal and external meetings, taking minutes as required
• Assist in planning and coordination of events
• Handle correspondence with government agencies, partners and vendors
• Oversee office management duties
• Optimize electronic and paper-based filing systems
• Assist in record keeping legal and historical database
• Maintain policy and procedures for Corporate and Brand
• Assist in brand management, includes website and collateral update
• Maintain all requirements under CPE's Enhanced Registration Framework (ERF) and EduTrust certification to ensure regulatory compliance
• Be involved in special or other ad-hoc projects as required, as well as miscellaneous tasks

EDUCATIONAL QUALIFICATIONS

Possess a Diploma in Business or Personal Secretarial Certificate or equivalent is preferred

WORKING EXPERIENCE

Minimum 2 years secretarial experience serving management

JOB REQUIREMENTS

· Ability to handle sensitive and confidential information with discretion

· Excellent command of both spoken and written English; similar grasp of Mandarin would be advantageous

· Ability to multitask and be flexible to changes

· Work independently

· Improve productivity and wellness

· Appreciate finding, analysing and comparing data

· Strong personal commitment and accountability

· Able to work under pressure and meet strict deadlines

Proficient in Microsoft Office applications