Job Responsibilities:

• Lead and manage a team of quality control personnel, providing guidance, coaching, and support as needed.
• Develop and implement quality control processes, procedures and standards to ensure that products or service meet or exceed customer expectations.
• Monitor and analyze data related to quality control processes, identifying trends and making recommendations for improvement.
• Work with suppliers and vendors to ensure that raw materials and components meet established quality standards.
• Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action.

Job Requirements:

• Major in any engineering field.
• Minimum 8 years of experience in manufacturing field, as well as minimum 4 years in supervisory role.
• Able to work under stress, dynamic and fast pace manufacturing environment.
• Candidates require strong teamwork mindset, posses effective organising and communication skill as needs to cohesively work with customers and internal teams.
• Experience in semiconductor capital equipment manufacturing will be added advantage.

Job Description:

• Advise appropriate service/repair requirements to meet customer needs.
• Act as a key communication link between customers and the workshop to ensure responsiveness.
• Monitor job progress and update customers on repair status.
• Responsible for daily intake of cars for servicing
• Provide excellent customer service to customers
• Any other ad-hoc job assigned by the supervisor

Job Requirements:

· Basic vehicle knowledge is required for this position.

· Great teammate with initiative and a positive attitude towards learning

· Self-motivated individual with a strong sense of responsibility

· Preferably, a valid class 3 driving license would be an advantage

Are you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for you!We are looking for ambitious and motivated talents who are excited about staying on the cutting edge of Technology and always keen on innovating new ways to drive growth and taking our startup to new heights.

WHO ARE WE?

Pelago is a travel experiences platform created by Singapore Airlines Group. Think of us as a travel magazine that you can book - highly curated, visually inspiring, with the trust and quality of Singapore Airlines. We connect you with global, local cultures and ideas so you can expand your life. We are a team of diverse, passionate, empowered, inclusive, authentic and open individuals who share the same values and strive towards a common goal!

WHAT CAN WE OFFER YOU?

- A unique opportunity to take end-to-end ownership of your workstream to deliver real value to users.

- Platforms to solve real user problems concerning travel planning & booking with innovative products/services.

- An amazing peer group to work with, and the ability to learn from the similarly great minds around you.

- An opportunity to be an integral part of shaping the company’s growth and culture with a diverse, fun, and dynamic environment with teammates from different parts of the world.

- Competitive compensation and benefits - including work flexibility, insurance, remote working and more!

WHAT WILL YOU DO?

Pelago by Singapore Airlines is seeking a creative Campaign and Social Media Asst Manager/Manager to join our brand marketing team. In this role, you will be responsible for developing and implementing our social media campaigns to increase our online presence and grow our brand reach globally. You will work closely with the brand lead and design team to ensure that our campaigns align with the broader business objectives.

- The role will be highly suitable for an individual contributor who is able to independently execute all of our social media campaigns, and collaborate- with the Marketing, Sales, Design teams and Singapore Airlines business units to deliver campaigns

- Building Pelago’s brand presence on social globally

- Social media content planning and community management.

- Create engaging and relevant content for IG and TikTok, including videos (reels), statics (photos), memes, travel guides.

- Identify and build relationships with appropriate KOL partners to drive brand growth and UGC - strong knowledge and existing network with local and regional influencers would be beneficial

- Stay up to speed with global trends and culture, and ensure this is reflected in our brand’s storytelling on social media

- Drive organic reach and user engagement by building a community, responding to posts, developing discussions, social activations, giveaways, IG takeovers and etc

- Contribute to the ideation and execution of integrated marketing campaigns, product launches, and activation / buzzworthy social campaigns

- Ensure search-optimised travel content where relevant

WHAT EXPERTISE ARE MUST HAVES FOR THIS ROLE?

- Minimum 3 to 5 years of experience in Social Media Management, executing campaigns and creating content

- Excellent knowledge of Tiktok and Instagram

- Excellent copywriting, storytelling, photography / video editing skills.

- Ability to be in front of, and behind the camera, voice over where necessary

- KOL management

- Technical skills: Canva, Photoshop/ Illustrator, Capcut, Social media management tools, Meta/TikTok Business Suite and Ads Manager

WHAT EXPERTISE ARE GOOD TO HAVE?

- Bachelor’s degree in Marketing, Communications, or a related field.

- Knowledge of Youtube and other social media best practices

- Ability to manage and operate budgets in a fiscally responsible manner

- Ability to work with speed and agility: act quickly on trends and stay on top on global cultural events

- Solid understanding of social media KPIs and what makes the consumer tick

- Excellent multitasking and time-management skills.

- Have a keen eye for design and trends on social and possess a knack for storytelling

Job Description

· Arrange and schedule in all assigned on-stage performances of the company

· Attend and arrange for rehearsals and work with other performer

· Work with performers to fine-tune performance

· Keep and update weekly routine performances

· Assist the performer in selection for optimal performance standards

· In charge of the admin of the performer including reporting to the management

· Need to manage the staff and assist the management in handling all the issues of the performers

· Attend monthly meetings pertaining to stage performance matters

Requirements

· Ability to communicate well with staff/ performer from East Asia

· 2 to 3 years’ experience as Performing Artiste Manager or related manager

· Able to communicate well with the performers

· Has experience as Performer is a plus

· Knowledge of Mandarin Pop or Jpop Kpop is advantageous

· Strong stage experience

Job Description:

• Take ownership of end-to-end recruitment processes, including but not limited to job postings, candidate sourcing, screening, interviewing, and selection
• Manage the interview coordination for direct and agency candidates
• Work collaboratively with the team to support recruitment activities
• Liaise with hiring managers on their availability for interviews
• Proactively source potential candidates through various channels, such as online job boards, social media platforms, professional networks, and employee referrals
• Collate candidates' documents prior to interviews
• Maintain strict confidentiality regarding all aspects of the recruiting process.
• Prepare employment contracts and liaise with candidates for the documents needed (when required).
• The main point of contact for employees’ queries on employment legislation, and internal policies and processes
• Support in HR activities spectrum relating to talent acquisition, employee benefits and welfare, onboarding and offboarding
• Maintain and update all payroll-related policies and processes
• Process monthly timesheets
• Develop and implement HR strategies and initiatives aligned with the organization's goals and objectives.
• Any ad-hoc duty assigned by HR Manager with related to HR matters

Job Requirements:

• Diploma in Human Resources or any discipline
• Possess at least 5 years of work-related experience
• At least 2 years in payroll processing
• Excellent communication and interpersonal skills to effectively engage with candidates and internal stakeholders
• Positive mindset and can-do attitude, collaborative and ability to work well with our team
• Highly organized with excellent time management skills
• Ability to work independently and with a team
• Thrives in a fast-paced environment and adapts quickly to changing priorities
• Able to work on weekend and PH as and when required when meeting timelines
• On-site
• Only Singaporean / PR need to apply

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

JOB ROLE

1) Handle all clerical and administrative matters for Customer Service Department, including data entry.

2) Work closely with Production Control and Warehouse teams to manage order delivery on-time in full.

3) Liaise with freight forwarder for shipment and prepare shipping documents.

4) Communicate with customer on their purchase orders and delivery arrangements.

5) Any other ad-hoc duties that may be assigned from time to time.

Tasks:

• Work with System Engineers and vendors to resolve customers' technical problems
• Ensure support cases are tracked and duly closed
• Manage support cases through the use of SAP and support ticketing system
• Work closely with various teams, eg. Sales, Logistics and subsidiaries to manage the handling of repair items
• Analysis of support and repair data
• Sharing of preventive measures with Engineers and Customers to reduce equipment failures

Qualifications:

• At least a diploma in Electronics engineering
• Preferably with minimum 2 years' working experience
• Knowledge in RF & EMC is an advantage
• Working knowledge in SAP a plus

1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.

2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.

3) Monitor consolidations for various destination, monitor on the space and rates.

4) Send flight schedules to customer upon confimation.

5) Arrange adhoc cargo service for customers. (Fumigation, DG declaration and packing, wooden crate packing)

6) Check uplift of shipment after lodgement to terminal.

7) Send permits and AWB to customer after flight departed.

8) Raise amendment if any to airline and destination agent.

9) Raise monitoring reports for some customer to monitor rates and load.

10) Suggest solution for customer base on their shipping needs. (Training will be provided, assistance will be given by superior.)

11) Communicate with Sales/accounts team regarding quotation and billing matters.

13) Coordinate adhoc coload booking from other coloaders.

14) To solve any problem that may arise for export cargo with destination agents.

Duties and Responsibilities (Customer Services)

• Assist in designing of course outline and develop course curriculum for functional training program
• Conduct post course evaluation
• Conduct assessment to evaluate the competency of the participants
• Conduct training and facilitate active learning
• Conduct briefings to operational staff when required
• Communicate with airline on training requirements and ensure all resources are prepared prior to commencement of training
• Provide guidance and supervisory support to operational staff during cutover/migration of every new airline
• Ensure all training records are entered correctly into SAP system
• Assist in audit preparation
• Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

• Minimum GCE "N" levels and above
• Minimum 2 years’ relevant industry experience, with a demonstrable sound knowledge of airport and logistics operations
• Knowledge of Departure Control System (DCS) would be a distinct advantage
• Ability to confidently present curriculum and lead group discussion in classroom
• Knowledge of adult learning is preferred

As a Purchasing Manager, you will be responsible for overseeing all aspects of the purchasing process, including order processing, team management, record keeping, negotiation, and vendor relationship management.

KEY RESPONSIBILITIES:

• Manage daily purchase for Outlet operations

• Request for quotations from suppliers for new/alternate items

• Establish and maintain relationships with key suppliers and vendors.

• Stay updated on market trends related to food products, prices, and suppliers to make informed purchasing decisions.

• Ensure all purchased items meet the stringent quality standards including periodic visits to suppliers and random quality checks.

• Source for appropriate products and services with the best possible pricing and payment terms by manner of quotations from suppliers

• Monitors all costs in the Purchasing Department and initiates and maintains measures to control these.

As a Purchasing Manager, you will be responsible for overseeing all aspects of the purchasing process, including order processing, team management, record keeping, negotiation, and vendor relationship management.

KEY RESPONSIBILITIES:

• Manage daily purchase for Outlet operations

• Request for quotations from suppliers for new/alternate items

• Establish and maintain relationships with key suppliers and vendors.

• Stay updated on market trends related to food products, prices, and suppliers to make informed purchasing decisions.

• Ensure all purchased items meet the stringent quality standards including periodic visits to suppliers and random quality checks.

• Source for appropriate products and services with the best possible pricing and payment terms by manner of quotations from suppliers

• Monitors all costs in the Purchasing Department and initiates and maintains measures to control these.

Responsibilities:

• Manage the Airworthiness Directives for Part 21 and Part 145 regulations.
• Maintains the Quality Management System for both Production and MRO.
• Updates Quality Manuals and Maintenance Organization Expositions and Product Quality Plan.
• Ensures internal audits conducted and executed timely.
• Perform qualification assessment to qualify and authorize Technician, Inspector and Signatory/ Certifying Staff
• Ensure trainings and qualification is managed in a timely manner as per schedule.
• Ensures Quality procedures are latest and executed in accordance to the quality system.
• Conducts trainings on quality subjects to staff to enhance understanding of subject as per training plan.
• Facilitates Regulatory and Custom Audits effectively.
• Ensure proper facilitation of customer visit for assessment and customer improvement plan.
• Performs production readiness reviews as per project schedule.
• Ensures FAI are reviewed and verified accurately.
• Conducts product audits timely as per internal audit plan.
• Participates actively in Analysis and Decision Committees and Material Review boards to ensure issue is facilitated in a timely manner.
• Ensures qualification of test equipment is performed effectively.
• Conducts accurate waiver management and access impacts.
• Support the internal operation APQP implementation.
• Support supplier PRR and FAI activity for piece part or SRU as and when necessary at supplier site.
• Supports PE team in assessing readiness of new repair capability
• Supports PE team in assessing readiness of new bench test.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Production Environment
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D, PART-21 Subpart G, Or AS9110C, PART-145

Handling and maintaining of full sets of accounts

• Monitoring of cash flow

• Liaising with bankers or external parties on accounts matters

• Maintain up-to-date General Ledger, bank reconciliations, with timely follow up identified discrepancies.

• Experience in Payroll

• Provide guidance in areas relating to costing and inventory valuations and interact closely with operations

• Any other ad-hoc duties

• Possess a Diploma/ Degree (or equivalent) in Finance/Accountancy/ACCA

• Able to work independently with minimum supervision

Responsibilities

• To develop the overall local operational strategy and direction for Warehouse/ Air / Sea Freight Forwarding teams in accordance and alignment with the Company’s strategy.
• Plan on key decisions pertaining to the day-to-day activities for the Air/ Sea Warehouse department, consulting with senior management when necessary.
• To develop/ enhance current eCommerce logistics operational strategy.
• Initiate, manage and implement new project for eCommerce accounts, logistics and transportation network optimization
• Design solutions and work closely with Customer Services team
• Review and implement the eCommerce business to align with company's direction
• Working closely with various partners in Asia in developing the supply chain solution globally for eCommerce Fulfillment
• Set and follow up SOP, traffic flow, communication with customers and overseas counterparts
• Oversee day-to-day e-fulfillment and parcel operations
• Manage operations team and ensure delivers quality and accuracy result according to SOP

Requirements

• Degree in Supply Chain Management, Logistics or related disciplines.
• The experience in eCommerce Logistics is an asset.
• Extensive knowledge on Air / Sea freight forwarding, Warehouse Management
• Minimum 5 years’ experience at managerial level in a 3PL
• Ability to work with stakeholders from all parts of the business including top senior management and junior members
• Excellent analytical skills
• Able to cope with fast-pace environment, self-initiative and work independently
• Hands-on knowledge in WMS, eCommerce marketplaces and fulfillment software would be an advantage
• Good command of both spoken & written communications

Job Summary:

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

Job Responsbilities:

• Promptly handle customer enquiries
• Ensure compliance with customers’ Standard Operating Procedures
• Liaise with overseas agents on the various requirements and rates
• Co-ordinate with import and export operations, to ensure accuracy in documentations and invoicing
• Liaise & co-ordinate with airlines / customers / suppliers, to ensure smooth delivery of shipments
• Troubleshoot shipment issues
• Execute airway bills
• Handle both air import and export

Job Requirements:

• Min. ITE with min. 2 years of experience in freight forwarding with airfreight
• Possess excellent interpersonal and technical skills
• Resourceful, result-oriented and able to work under pressure
• Willing to take on challenges
• Able to work night shift

Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.

Due to the current COVID-19 situation and the escalating visa/travel restrictions in place, we will be prioritizing candidates who are currently based in Singapore and do not require relocation. We will be reviewing the pandemic situation and will adjust our position in accordance and adherence to local authority.

We regret that only shortlisted applicants will be contacted. Thank you for your interest in Bollore Logistics Singapore.

Duties and Responsibilities:

a) Payroll and Reports

· Oversee monthly payroll and conduct overtime validation

· Overall in charge of the complete spectrum of HR function

· Fulfilment of Government agencies’ reporting and surveys (e.g MOM, EDB, IDA, WDA etc)

· Maintain accurate records and reports

· Compliance with regulatory requirement in terms of CPF/Tax etc..

b) Recruitment / Hiring / Onboarding / Compliance

· Manage job postings and advertisements on various channels such as company job portal; high traffic flow websites, in accordance with the local regulations.

· Conduct interview with hiring managers for executive ranks and certain job personnel

· Participate in selection discussion and propose compensation package in accordance to acceptable pay range within company’s budget.

· Conduct reference checks and development recruitment strategies

· Management of employee’s retirement and re-employment beyond retirement age

· Design and implement orientation programs

· Integrate Safran leadership behaviors mindset to new employees and from supervisory level of personnel

· Ensure compliance and implementation of policies and procedures in accordance to the relevant Safran GRPs

· Ensure compliance with labor laws and regulations, including tri-partite standards

c) Benefits administration

· Review Group employee benefit insurance scheme and its administration

· Compliance with expatriate employees’ health insurance requirements by regulations

· Develop employee benefit scheme to maintain market competitiveness

· Conduct compensation benchmark and participate in surveys to keep pay-scale within industry range

· Design and implement employee handbook; communicate policies to employees

· Promote team bonding and sports activities

· Implement Health and wellness programs, including annual screening and vaccination

· Bring awareness to psychosocial risk and organize events to promote community services

d) Employees’ Relations / Performance Management

· Manage employee conflicts and grievances

· Conduct investigations and resolve issues to maintain positive employee relations

· Participate in counselling of employees with poor discipline, poor work performance

· Propose performance improvement programs, disciplinary action

· Conduct performance reviews and provide feedback

· Administer annual performance appraisal documentation and process

· Conduct internal audits to ensure compliance

e) Employee Development / Communications

· Identify training needs and developing programs

· Ensure training records are updated in system with certificates and expiry dates

· Co-ordinate the utilization of government grants in training/development programs

· Provide coaching and mentoring to employees

· Encourage employee growth and development

· Develop and implement communication strategies to ensure effective communications throughout the organization

f) Health, Safety and Environment (HSE)

· Sponsors/support sponsors for various Safran HSE’s standards

· Organize and execute HSE programs to meet these standards

· Support in programs to meet local HSE legal requirements

· Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

· Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations

g) Any other duties assigned

Requirements for the Role:

a) Degree / Diploma in Human Resources Management

b) A Seasoned HR professional with at least 10 years experiences in HR full scope including management responsibilities

c) A certification in HR domain would be a plus

d) Good interpersonal skills,

e) A team player and proficient in English language, another language would be a plus

f) Familiar with regulatory requirements

g) Proficient in MS Office programs and payroll software

h) Preferably with knowledge within the aviation industry

JOB DESCRIPTION

Reporting to the Group CEO, the chosen candidate will be fully accountable for the performance of the operation and sales function, whilst ensuring customer requirements are consistently met. The Singapore General Manager will oversee all the activities of the Singapore office relating to its profitable operations and growth, driving implementation of commercial.

The candidate we are looking for is a highly motivated, ambitious, and tenacious individual with a strong personality to further develop our business. The candidate must be a determine and results-orientated individual who can also provide sales, commercial and strategic skills to ensure that P&L targets for the Singapore Office are achieved and exceeded.

RESPONSIBILITIES

• Business Development to achieve Revenue & Profitability Goals. Participate and develop the budget/forecast of the Singapore office
• Strategise to deliver the optimal profitability and utilization of freight space. Establish long term operations direction/objectives and specific strategies and action to achieve them. Setting business and financial goals, devise and implement all marketing and operating plans to drive the performance of the company on profits, market share, product range and service quality.
• Develop business activities, build and maintain excellent client relationship with clients / agents, etc.
• Develop all or any associated services that will maximize value creation, accelerate growth and achieve operational profit and excellence across all functions.
• Effective Operations Management to ensure committed service levels are met consistently.
• Ensure conformity of processes and documentation to company and industry standards.
• Review and enhance processes to achieve business objectives and operational effectively on a continual basis including periodical review of the operations for business process re-engineering.
• Retention of Customers through effective Client servicing & Relationship Management.
• Develop business infrastructure & expansion.
• Competitors monitoring & analysis.
• Team development (Selection, Appointment, Training, KPI allocation, Review mechanism, Retention etc).
• Implementation of effective management policies.
• Build and maintain critical business partnerships both externally and internally with key stakeholders and outsourced service partners.
• Identify new business and growth opportunities to help grow and expand current company operations.
• Manage outsourced partners to ensure services and performance is up to expectation.

REQUIREMENTS

• P&L and operations responsibility.
• Has good business/financial acumen with strong strategic abilities, leadership and communication skills.
• Proven track record in providing innovative solutions to clients under your management.
• Have proven leadership skills along with a fine-tuned ability to manage and motivate staff.
• Proven ability and track record of leading and motivating a team.
• Proven negotiation and influencing skills.
• Proficient in process mapping and process/procedure management and suggesting improvements.
• Wide contacts with Shipping Lines/Carriers/Industry Players.
• Fluent Korean (orally and in writing)

QUALIFICATIONS/SKILLS

• About 10 years’ experience Freight Forwarding industry
• 5 years are in senior position.
• Effective communication skills
• Possess good business/ financial acumen

Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Participate and contribute in Production Readiness Reviews & Participate in FAI reviews and verify FAI reports
• Perform Product audits in accordance to applicable Definition Files and Manufacturing Inspection Files
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product non conformity.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Production Environment
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D, PART-21 Subpart G, Or AS9110C, PART-145

Job Description

Key Responsibilities

Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools.

Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools.

Performs complex retrofits. May occasionally organize and lead retrofit activities.

Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate.

Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.

Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.

Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system.

Follows all checklists and procedures, including safety.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area

Business Expertise

• Uses knowledge of how related teams impact achievement of objectives
• Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems.

Leadership

• May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members

Problem Solving

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team

Interpersonal Skills

• Evaluates and communicates technical content in a clear manner

Key Responsibilities

Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools.

Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools.

Performs complex retrofits. May occasionally organize and lead retrofit activities.

Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate.

Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations.

Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime.

Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system.

Follows all checklists and procedures, including safety.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area

Business Expertise

• Uses knowledge of how related teams impact achievement of objectives
• Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems.

Leadership

• May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members

Problem Solving

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent

Impact

• Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team

Interpersonal Skills

• Evaluates and communicates technical content in a clear manner

Title: Sales Executive & Managers

Job Description & Requirements:

Dashmesh is a leading south Asian food distribution company, specialising in Indian & Pakistani food products. We are seeking a results-driven and customer-focused Sales personnel to join our dynamic sales team. The successful candidate will play a crucial role in achieving sales targets, building customer relationships, and promoting our products.

5.5-day work week with alternate Saturdays off.

Responsibilities:

• To market and sell South Asian dried food products to local and regional customers
• Develop a comprehensive understanding of Dashmesh products and effectively communicate benefits and competitive advantages to potential customers.
• Identify and pursue new business opportunities through prospecting, networking, and lead generation.
• Develop, execute, and monitor sales strategies with our existing and new customers to achieve sales targets and profitability.
• Identify and develop new leads and business opportunities.
• Stay informed about industry trends and competitor products.

Job Requirements:

• Possess at least a GCE ‘O’ Level Certificate or equivalent.
• Posses a class 2B/3 driving license.
• Be fluent in English.
• Strong communication and interpersonal skills.
• Goal-oriented with a demonstrated ability to meet and exceed targets.
• Excellent negotiation skills.

Entitlements: Annual leave, AWS, Attendance allowance, etc.

Job Location: Dashmesh Singapore Pte Ltd, 19 Loyang Way, #03-23, Singapore 508724.

Interested and Experienced candidates may write to [email protected]

Please take note that only shortlisted candidates will be notified.

PLEASE TAKE NOTE THAT CURRENTLY OUR COMPANY IS AT NO. 19 LOYANG WAY BUT WILL BE RELOCATED IN AUGUST 2024 TO PENJURU.

Do you aspire to work in the World’s Best Airport?

Join us today to create memorable travelling experiences, deliver excellent customer service and supporting the overall productive and efficient airport operations!

Representing Changi Airport Group (CAG) at Terminal 1 to Terminal 4 at both transit and public areas to create memorable travelling experiences, deliver excellent customer service and supporting the overall productive and efficient airport operations.

Job Scope

• Provide end-to-end customer service for passengers /member of public or callers and attending to their enquiries, feedback and proactively proposing solutions to assist them on their needs
• Perform end-to-end Lost and found duties, includes attending enquires, generating lost enquire report or found reports, assist with claimant and reconciling processes
• Being first line of response to incidents, medical and emergency cases, undertake appropriate mitigating measures on ground, and to escalate and activate relevant parties to follow up on the cases
• Performing roving duties at both transit and public areas, proactive engagement of passengers to assist with flight related enquires, introduce and suggest facilities, retail and F&B options. Assist with queue combing at various key touch pointes and coordination with relevant airport partners
• Respond to all enquiries from all of CAG’s official channels (e.g. calls, emails, chatbot and social media post) and register all enquiries (including Lost & found) and feedback (i.e compliments, complaints, suggestions etc.) from CAG’s official feedback channels into CAG’s CRM
• Conduct first level fact-finding from customer and categories all feedback and enquiries, and route the cases to the respective departments, track the follow up and case closures

Requirements

• Good team player, possess a cheerful personality
• Positive attitude, good communicator, inter-personal skills to interact with passengers
• Able to work in a fast pace challenging environment
• Able to work on shifts (including Weekends and Public Holidays)
• Able to start immediately or within short notice

Salary, Working Hours

Salary up to $3000 (Basic + Allowances + Incentives)

Rotating shift (8am-8pm, 8pm-8am, 530am-330pm, 3pm-1am)

Training provided

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

P-Serv Pte Ltd (A PERSOLKELLY Company)

EA License No: 90C3494

RCB No. 199002727Z

EA Personnel No: R1103939

EA Personnel Name: Ng Hui Jun

· Define and communicate product vision, strategy, and roadmap in alignment with business goals.

· Gather and prioritize product requirements from stakeholders, including customers, sales, and engineering teams.

· Work closely with engineering, design, and marketing teams to ensure successful product launches.

· Develop and manage product backlog, ensuring clarity and prioritization of tasks.

· Conduct market research and competitor analysis to inform product decisions.

· Monitor and analyze product performance metrics, using data to drive continuous improvement.

· Facilitate agile development processes, including sprint planning, review, and retrospective meetings.

· Create and maintain comprehensive product documentation, including user stories, use cases, and acceptance criteria.

· Act as a product evangelist, representing the product in internal and external forums.

· Ensure compliance with relevant regulations, standards, and industry best practices.

· Develop and execute comprehensive test plans and test cases for the product.

· Perform functional, regression, integration, and performance testing of software applications.

· Identify, document, and track defects and issues through to resolution.

· Collaborate with development and product teams to understand requirements and user stories.

· Participate in requirement reviews, design reviews, and other activities to ensure quality standards.

· Automate repetitive testing tasks using appropriate tools and frameworks.

· Conduct exploratory testing to uncover unexpected issues.

· Ensure that all testing activities align with project timelines and delivery milestones.

· Provide detailed and accurate test reports and metrics to stakeholders.

· Contribute to continuous improvement initiatives within the QA team.

Required Skills and Knowledge

· Bachelor’s degree in computer science, Engineering, Business, or a related field.

· 5+ years of experience in product management or a related role.

· 2+ years of experience in quality assurance or software testing.

· Strong technical background with a solid understanding of software development and web technologies.

· Experience with agile development methodologies and tools (e.g., Jira, Confluence).

· Strong understanding of QA methodologies, tools, and processes.

· Experience with test automation tools.

· Proficiency in at least one programming or scripting language (e.g., Python, Java).

· Familiarity with continuous integration/continuous deployment (CI/CD) practices.

· Experience with product lifecycle management and go-to-market strategies.

· Knowledge of user experience (UX) principles and design thinking.

· Familiarity with data analytics tools and techniques.

· Proven ability to manage multiple projects simultaneously and meet deadlines.

· Excellent communication, presentation, and interpersonal skills.

· Strong analytical and problem-solving abilities.

· Strong attention to detail and organizational abilities.

· Ability to work effectively in a cross-functional team environment.

· Effective communication skills, both written and verbal.

Primary Responsibilities:

• Lead, mentor, and inspire a team of engineers to achieve project goals and career development.
• Foster a culture of innovation, continuous improvement, and collaboration.
• Conduct regular performance reviews, provide constructive feedback, and create development plans for team members.
• Oversee the planning, execution, and delivery of engineering projects.
• Ensure projects are completed on time, within scope, and within budget.
• Coordinate with cross-functional teams, including product management, design, and QA, to ensure alignment and successful project outcomes.
• Provide technical guidance and support to the engineering team.
• Stay current with industry trends, emerging technologies, and best practices.
• Contribute to the development of technical standards, documentation, and processes.
• Ensure integration of DevOps practices to improve efficiency and quality of software delivery.
• Oversee cloud infrastructure management, ensuring scalability, reliability, and security.
• Implement and maintain robust information security practices to protect company assets and customer data.
• Design and maintain technical architecture to ensure system scalability, performance, and maintainability.
• Conduct and oversee code reviews to maintain code quality and best practices.
• Collaborate with data science and data engineering teams to develop and implement data-driven solutions.
• Allocate resources effectively to maximize team productivity and project efficiency.
• Identify and mitigate risks that could impact project delivery or team performance.
• Manage engineering budgets, including resource allocation, tooling, and training expenses.
• Communicate project status, challenges, and opportunities to stakeholders and senior management.
• Act as a liaison between engineering and other departments to ensure clear and effective communication.
• Represent the engineering team in meetings, presentations, and discussions with external partners and customers.

Required skills & knowledge:

• Bachelor’s degree in engineering, Computer Science, or a related field. Advanced degree preferred.
• 5+ years of experience in software engineering.
• 2+ years of experience in a leadership or managerial role.
• Proven track record of successfully managing and delivering engineering projects.
• Strong understanding of engineering principles, methodologies, and tools.
• Proficiency in relevant programming languages/technologies.
• Experience with agile development methodologies and project management tools (e.g., Jira, Trello).
• Extensive experience with DevOps practices and tools (e.g., CI/CD, Docker, Kubernetes).
• Must have hands-on experience with cloud platforms (e.g., AWS, Azure).
• Strong knowledge of information security principles, practices, and tools.
• Expertise in technical architecture design and implementation.
• Proven experience in conducting and overseeing code reviews.
• Familiarity with data science and data engineering concepts and tools (e.g., data pipelines, machine learning frameworks).
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Outstanding communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.