• Assist and attend to customers’ enquiries/ complaints with patience and professional manner through phone calls, online portal and emails etc.
• Generate catering orders and quotation.
• Cooperate and liaise with other departments for any necessary arrangement/ issues regarding catering orders.
• Liaise with outsource suppliers for necessary logistics/ catering items.
• Provide support and assistance to team members.
• Allocate job tasks to team members fairly when necessary.
• Assist on the review of catering sales process, standard operation procedures and practices.
• Perform any other duties to be assigned from time to time by superiors.

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Duty Manager

JOB RESPONSIBILITIES

• Oversee the day-to-day operations of the hotel, ensuring all departments are functioning efficiently.
• Address operational issues and make decisions to resolve any challenges or discrepancies that may arise.
• Ensures all staff are present at scheduled times in the appropriate sections and that there is always the minimum standard number on staff on duty in each section.
• Provide exceptional guest service and handle guest inquiries, requests, and complaints effectively and in a timely manner
• To ensure the overall coordination of the Front Office Operations and to assist all sections of the Front Office department.
• Responsible to keep all Front Office Standards and Procedures in line with the Policies and procedures
• To ensure the proper follow-up of the room requests and coordination with Housekeeping regarding the priorities in room cleaning.
• Is familiar with company policies and standards (Rooms & Guest Services policies and emergency procedures).

JOB REQUIREMENT

• Minimum education of Bachelor degree in Hotel Management or relevant discipline.
• Minimum of 5 years in Front Office experience in a similar capacity preferably in a 5-star class environment.
• Knowledgeable in Front Office Operations and Opera PMS.
• Have excellent English communication skills both in written and spoken.
• Possess professional disposition with excellent interpersonal skills.

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offer many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use and disclosure as described above, relevant personal data me also be transferred outside Singapore.

Job Description:

· Possess extensive experience in Life Insurance, Healthcare, Banking & Financial Services.

· Work closely with Product Managers, Technical Architects, and developers to understand complex products in the Wealth management and securities domains.

· Act as the Single Point of Contact for TCOE for all test-related matters.

· Manage a team of 10 testers, assigning tasks, providing guidance, and conducting performance reviews.

· Work extensively in Agile methodologies, utilizing tools such as Jira, Jama, and HP ALM.

· Hands-on experience with Selenium for automation testing.

· Develop relevant frameworks in Automation, including BDD with Cucumber, TestNG, and Page Object Model.

· Extensive experience in testing mobile applications (IOS, Android) and web applications.

Qualifications:

· Bachelor’s degree in Computer Science/Engineering or related field.

· Proven 9+ years of experience in software testing with a focus on automation.

· Strong expertise in wealth management, securities, and financial services.

· Manage resource allocation and testing budget to meet testing deadlines.

· Work on Automation frameworks using Selenium for web applications, maintaining the test suite and adding test scripts for Mobile and Web applications in each sprint using BDD cucumber framework.

Responsibilities

• Project Leadership & Management: Oversee end-to-end project lifecycle, from planning to execution, ensuring timely delivery and adherence to quality standards.
• Process Re-engineering: Conduct comprehensive business analysis to identify opportunities for operational enhancements and process optimization, lead process re-engineering efforts, and implement changes to streamline workflows.
• System Improvements: Collaborate with cross-functional teams to assess, recommend, and implement system upgrades or replacements to optimize banking operations.
• Stakeholder Management: Manage stakeholder expectations and effectively communicate project goals, progress, and outcomes to key stakeholders, fostering strong relationships with internal and external partners.
• Risk Management: Proactively identify and mitigate project risks, ensuring successful project delivery within scope, budget and schedule.
• Team Collaboration: Work closely with cross-functional teams to gather requirements, fostering a collaborative environment, providing leadership to achieve project objectives while ensuring alignment with business goals and regulatory standards.

Requirements

• Proven experience as a Project Manager and/or Business Analyst in the banking industry.
• Strong understanding of banking operations, regulatory requirements, and industry best practices.
• Demonstrated success in process re-engineering and implementing system improvements.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience in managing projects involving offshoring or shared service centers is highly desirable.
• Project management certification (PMP, PRINCE2) and business analysis certification (CBAP, PMI-PBA) are a plus.
• Ability to work independently and drive initiatives with minimal supervision.
• Preferred experience in loan or trade products within banking sector.
• Proficiency in Microsoft Excel Power Query for data analysis.
• Experience with Microsoft PowerBI for reporting and visualization.

REQUIREMENTS

• More than 5 -10 years of relevant working experience, preferably in Beauty/Medical industry
• Proficient in MS Office Suite and experience in the use of application tracking systems
• Good understanding of the labour market and trend as well as local regulatory requirements such as Employment Act
• Strong team player with good communications and interpersonal skills
• Assertive and resourceful individual with great sense of initiative and high level of integrity
• Analytical, savvy with numbers, organized, process-driven, task-focused and have an eye for details
• Must be comfortable working in a fast paced, hands-on, growth-oriented work environment with tight timeline

JOBSCOPE

• Develop, lead, drive and be responsible for the management of human resource activities of the company encompassing change management, performance and talent management, learning & development, employee relations, employee engagement .
• Be the key point of contact for outlet Manager and Department Managers, work closely with them, provide strategic and operational functional support and guidance to them on managing and strategizing manpower resources, productivity, payroll cost and other people activities
• Plan, develop, roll out and update human resource strategy, policies and procedures as necessary, ensuring compliance with relevant statutory legislation and industry best practice.
• Champion change and drive continuous improvement within the hotel operations through human resource strategy, policies and procedures.
• Analyse and recommend the Company’s annual manpower budget in consultation with the department managers, and work closely with the Director and Department Managers to derive at the appropriate manpower plans to maintain optimum manpower cost, productivity, etc
• Drive Company’s annual training program planning in consultation with training & development team and monitor with learning & development team, employees’ learning and ensure that employees attend mandatory training programs, department SOP training and any other ad-hoc training programs
• Take charge of performance management activities of employees and provide feedback to management with regards to high potential employees, common training needs, promotion prospects, including timely management of poor performers who need support performance improvement and development
• Partner with director, Department Managers to retain and recruit talent by strategizing retention programmes and hiring needs with the Talent Acquisition team
• Work closely with the shared service and talent acquisition teams to ensure smooth HR operations, including timely and accurate sharing of information
• Contribute and lead human resource projects as necessary
• Any other suitable tasks as and when assigned by General Manager / Director of Human Resources.

OTHER INFO

• Location: Orchard
• Working days: Mon to Fri
• Working hours: 9.30am to 6.30pm

Responsibilities

· Support Production system of Life Asia and Integral Group

· Program enhancements/developments related to Life Asia and/or group 400 system.

· Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself.

· Liaise with Web Application Team on Front-end applications on inter-related projects.

· Perform system analysis, design, and system unit/integration testing.

· Prepare/update Technical Specifications and end user system job instructions documents.

· Liaise with external parties pertaining to system collaboration and system testing.

· Observe, maintain, and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set.

· Ensure quality deliverables, documentation and reporting for work assigned and performed.

· Sound experience in Life Insurance industry.

. At least 5 years hands-on coding experience in SMART 400 on AS400.

. Knowledge of both Life-400 and Group-400 will be an added advantage.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

This regional role is responsible for Logistics Operations and Engineering projects within global customer management team. This role will support Regions and Countries for key Account Apple as applicable. This will include but not limited to Operations turnaround solutions, metrics/productivity controlling, process mapping, Lay-out designs, resource determinations/validations and other industrial engineering based activities. You will work closely with key stakeholders both internal and external to attain the project results and objective within the agreed timeframe.

• Responsible for managing assigned Re-engineering solution projects for Schenker’s existing and potential Customers / Operations within the country
• Mentor key operations and Industrial Engineering resources into development of continuous improvement/engineering activities for the generation of business improvement, productivity, service and/or profit maximization
• Institute standards in regards to the measurement and improvement of engineering tools within the key account and the region
• Engage with internal and external stakeholders to understand the requirements, communicate data requirements and methodology
• Responsible for project deliverables and presentation of results and recommendations to stakeholders
• Work on strategic imperatives to drive innovation & automation in key operations
• Engage in new business/ expansion opportunities
• Provide leadership & guidance to country Industrial Engineering resources assigned to the key account

Continuous operations improvement and re-engineering

• Analyze and document processes, workflows, position responsibilities and system flows in conjunction with physical supply chain, identify tactical recommendations
• Identify innovative opportunities that generate efficiencies, design new processes and direct pilot tests. Assess impact of designed processes, impact to warehouse design, technologies needed, impact to customer etc.
• Analyze contractual commitments, specifications, performance and other data to plan and develop logistics activities by using knowledge of industrial engineering, ergonomics, business practices & requirement

Infrastructure Design, Capacity and Productivity

• Review the current lay-out and perform warehouse re-design as needed taking into consideration of net impact
• Review appropriate storage types and methodologies
• Use variety of tools like AutoCAD, 3D modeling designs in CLASS, predict and/or improve logistics operations, warehouse lay-out and processes
• Conduct Time studies and work measurement analysis to determine the current productivity and cycle times
• Review the usage of appropriate MHE in relation to product specification, operations requirement and Lay-out
• Identify potential improvement opportunities and setting the productivity standards for the operations for ramp-up/ramp down scenario

Analysis and Support

• Conduct Financial impact (cost benefit) analysis for proposed initiatives, quantify savings projection and together with intangible benefits
• Assess the impact of changes and project against commercial offers to assess areas of further substantiation or profit improvement
• Support Operational Excellence/FLEX/Lean corporate initiatives and programs
• Offer support and advice to the Innovations team in the development of standardized solutions/tools to support general Logistics/Industrial Engineering programs
• Apply, implement and train staff on the use and interpretation of such tools/methodologies

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Then please click the apply button above. You’ll be redirected to our Careers Portal where you’ll be able to submit your application.

Job Description

- Business development from hypothesis testing to actual business

- Build software service of battery analysis technology and analyze data collaborating with Japanese and Chinese technical teams

- Search and realize of business partnerships with local and Japanese companies

- Establish Business plan and manage projects

- Budget and allocate resources and expenses

- Research on macro and micro trends in mobility and EV market

- Coordination with external stakeholders such as national government, conglomerates, car OEMs, etc.

- Application for government subsidies and realization of demonstrations

- Enhance core technology, create requirements definition and deliver software service

- Local human resource recruitment, training and management

Job Requirement

- Candidate must possess at least Bachelor's Degree/ Post Graduate. MBA holder is preferred.

- Possesses knowledge of EV battery analysis technology

- Over 5 years of experience of new business development

- Experience in business planning, project management of 10 or more people, and management accounting

- Proficient in Japanese in order to liaise with related party, required to have at least JLPT N1 level as the role required to communicate with Japan HQ and translation of Japanese documents to English, and vice versa (Business level)

- Able to take initiative and work under minimal supervision in a fast-paces environment

- Possess good corporate network and relationship

- Team player

- Familiar with Japanese Firm operations

- Have experience in dealing with Japanese customer

A. Purpose

We are looking for a dynamic and results-oriented Programme Manager in Promotion & Partnership to join our Government Services team, with a primary focus on executing the Singapore Health Promotion Board (HPB) Programme.

The key responsibilities of the Programme Manager in Promotion & Partnership include developing and implementing effective strategies to promote the programme. The individual will play a crucial role in driving participant acquisition through targeted outreach and engagements. Additionally, the Programme Manager will collaborate with companies to establish partnerships and support programme goals.

This role involves engaging with HR professionals, managers, and senior management, including general managers, to encourage participation in upcoming health information sessions within their organizations. The successful candidate will be responsible for taking the lead in developing and implementing impactful promotional strategies to ensure maximum participation, attendance, and satisfaction in our programme.

B. Key Responsibilities

Account and Relationship Management

· Cultivate and maintain relationships with key stakeholders within the Health Promotion Board (HPB) organization to ensure the ongoing success of the current programme and explore additional engagement opportunities.

· Take ownership of Programme engagement Key Performance Indicators (KPIs), conducting regular assessments, and providing reports on the success of Programme implementation.

· Establish connections with other government agencies, beyond the current scope, to develop additional programmes and explore partnership opportunities.

Collaboration with Company Stakeholders:

· Engage with HR professionals, managers, senior management, and general managers of partner companies to spark interest in our Health Promotion Programme.

· Take charge of driving participant acquisitions through focused outreach and engagement efforts. The Programme Manager in Promotion & Partnership will work collaboratively with companies to cultivate partnerships and support the achievement of programme goals.

Promotion Strategy Development:

· Formulate comprehensive promotion strategies aimed at increasing awareness and interest in the health information sessions among Companies.

· Utilize various communication channels such as email, social media, newsletters, and company intranets to maximize the visibility and adoption of the programme.

Content Promotion:

· Actively disseminate engaging promotional content, including press releases, posters, videos, and social media posts, to effectively convey the benefits and objectives of the health information sessions.

· Collaborate closely with the content team to ensure that messaging is clear, concise, and aligned with the goals of the programme.

Event Coordination Support:

· Assist in the planning and coordination of health information sessions by working closely with internal teams and external partners to ensure a seamless and impactful event.

· Implement strategies to boost attendance, encourage active participation during the sessions, and enhance overall attendee satisfaction.

C. Job Profile

· Bachelor's degree in Sales, Public Relations, Marketing, Communications, or related field.

· Proven experience in Public Relations, Promotion, or Marketing roles, with a focus on employee engagement programmes.

· Strong interpersonal and communication skills, with the ability to build and maintain positive relationships with stakeholders.

· Result oriented, displaying drive, and motivation to achieve Programme Key Performance Indicators (KPIs). Ability to identify immediate action plans when performance deviates from plan and execute corrective measures.

· Creative mindset with the ability to develop engaging promotional content.

· Event planning and coordination experience is a plus.

· Experience with health and wellness initiatives and Singapore Government Agencies is advantageous.

· Fluent in English (oral and written)

Job Scope

• Oversee the service of the restaurant.
• Handling guest complaints and feedback to ensure guests satisfaction.
• Providing coaching and feedback to staffs.
• Monitoring and maintaining the operating systems of the outlet.
• Ensuring food quality and hygiene standard is maintained.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Participating in monthly physical stock take of the restaurant, including but not limited to glassware, plate and crockery.
• Developing and implementing service-related training programs.
• Monitoring inventory levels.
• Planning weekly rosters and preparing daily report.
• Preparing weekly sales report for meeting purpose.
• Performing miscellaneous job-related duties as assigned.

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

Reports to: General Manager (Commercial)

Requirements

1. Education Requirements - bachelor’s degree in Quantity Surveying, Engineering or Construction

2. 10 years of experience in a similar role

3. In-depth knowledge of Singapore Construction Industry

4. Familiar with current market pricing

5. Excellent presentation and communication skills

6. Proficient in Microsoft Office PowerPoint and other general software

7. Ability to coordinate 2 or 3 tenders concurrently

Roles & Responsibilities

1. Analyse tender documents and understand the needs of the Client

2. Plan and coordinate bid preparation to ensure deadlines are met

3. To review the overall pricing of tenders and ensure the correctness of costing

4. Liaise with other managers/departments to agree on bid details

5. Maintain database for submitted tenders

6. Ability to develop tender strategies

7. Able to present to Management on the basis of offer and pricing

Responsibilities

• Preparation of tender documents, evaluate tenders and provide recommendations to clients.
• Liaise and coordinate with Contractors, Clients, Facilities Management team, other Consultants involved in the upgrading/A&A projects etc.
• Liaise with client on opening & closing account
• Verify and certify claims submitted by Contractors and prepare final accounts
• Verify variation order claims submitted by Contractors
• Produce quantity measurements, bills of quantities, cost estimates and sourcing for quotations when required
• Interpret drawings and specifications to perform quantity take-off
• Review and implement contract administration procedures and policies
• Provide support to the bidding team to ensure completeness and timely submission of tender bids

-Requirements

• Degree / Diploma in Building / Project and Facilities Management / Quantity Surveying or equivalent
• Minimum 5 years of relevant working experience in Quantity Surveying / Contracts Management
• Able to work independently in fast-paced environment
• Good communication and writing skills.

Kim Yew Integrated is a leader in providing world-class integrated facilities management solutions. We believe in moving ‘Ahead Together’, leveraging our tailored services, exceptional customer experiences and FM technology to bring businesses and society ahead so we can all live better together.

We are looking for an experienced and highly motivated Business Development Manager to join our team and help drive our business growth.

Responsibilities

1. Identify new business opportunities, with familiarity on portals such as Gebiz, Sesami etc.
2. Develop Business Proposal, tender submission, attend site briefing, reporting of opportunities.
3. Collaborate with internal teams, including QS, engineering, marketing, and operations, to develop customized solutions and compelling business proposals for clients.
4. Prepare and deliver professional PowerPoint presentations and pitch materials, showcasing the company's capabilities and value proposition.
5. Manage and monitor the sales pipeline, ensuring timely follow-up and progress tracking on leads and opportunities.
6. Report to management on bid status

Requirements

1. Diploma / Bachelor's degree in Engineering, Marketing, Business, or a related field in Integrated Facilities Management.
2. A minimum of 2 years of proven experience in business development or sales within the integrated facilities management industry is preferred.
3. Excellent written and verbal communication skills, with the ability to create persuasive business proposals and presentations.
4. Strong interpersonal and relationship-building skills, with a customer-centric mindset and a passion for delivering exceptional service.
5. Demonstrated ability to identify new business opportunities and develop innovative solutions to meet client needs.
6. Proficient in Microsoft Office Suite, including PowerPoint, Word, and Excel.
7. A self-starter with strong problem-solving, decision-making, and time-management skills.
8. Willingness to travel as needed for client meetings, presentations, and industry events.

This is a 6-month contract role based in Singapore.

Main Responsibilities:

• Drive proactive paid/owned/earned storytelling across product and tech - which requires the hire to keep on top of product updates, shape comms strategies and narratives around these developments and then execute.
• Support executives in external engagements.
• Oversee our corporate communications review processes, including press room management, reporting and media relationship management.
• Provide support for key campaigns and media activities.

Must haves:

• Bachelor’s degree (no preference in field)
• Minimum 7 years of experience: Technology PR, media relations, crisis/issues management
• Experience working in a regional or global team in a fast-growth company
• Excellent command of English (written and spoken)
• Hands-on and motivated by challenging work

Good to have:

• Content marketing or integrated marketing experience would be a plus
• Consumer technology and Internet sector experience preferred
• Comfortable with data and able to translate it into information that is easy to understand

UEN: 199700895N

Responsibilities:

HR

- Oversee and implement strategic manpower planning initiatives.

- Manage recruitment processes, onboarding, and resignation procedures.

- Maintain staff and leave records.

- Process staff claims and handle benefits administration.

- Implement performance appraisal processes twice a year.

- Manage union relations

Finance

- Review monthly journals, provisions, and financial statements.

- Handle internal and external audits

- Administer GST, corporate tax submission, and withholding tax calculation.

- Prepare and review quarterly/yearly/5 years forecast.

- Submit budget to Board of Directors for approval.

- Analyze budget vs. actual results regularly.

Engineering Management:

- Troubleshoot basic mechanical/structural/payloads/systems problems.

- Support Engineering department and project team goals.

- Coordinate with other departments as necessary.

- Utilize internal drawing/document standards and interpret OEM airplane installation drawings.

Requirements:

- Qualified degree in Engineering/Finance, or related field.

- Fluent in Japanese for effective communication with offices in Japan.

- Knowledge of engineering principles, design, and practical application.

- Proficient in reading and understanding Computer Aided Design (CAD) designs.

- Finance and human resources skills are essential.

Job Description: As the Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of our car washing and related services. Your responsibilities will include strategic planning, team management, process optimization, and ensuring the highest standards of service quality. We are looking for a candidate with a strong background in operations management, a passion for excellence, and the ability to drive continuous improvement.

Key Responsibilities:

• Develop and execute strategic plans to achieve operational goals.
• Lead and motivate a team of employees, fostering a positive and collaborative work environment.
• Optimize operational processes to enhance efficiency and customer satisfaction.
• Implement quality assurance measures and conduct regular inspections to maintain service standards.
• Oversee inventory management, supplier relationships, and procurement processes.
• Ensure compliance with health and safety regulations and implement safety protocols.
• Drive marketing and promotional initiatives to boost brand awareness and customer engagement.
• Conduct financial analysis, budgeting, and cost reduction strategies.
• Explore opportunities for technology integration and innovation in service delivery.

Qualifications:

• Proven experience in operations management, preferably in the car washing or automotive services industry.
• Strong leadership and team-building skills.
• Excellent analytical and problem-solving abilities.
• Familiarity with health and safety regulations.
• Exceptional communication and interpersonal skills.
• Proficient in Microsoft Office Suite and operational software.

• Promote the implementation of sales management policies and systems throughout the network and provide support
• Assist in completing the setting and decomposition of sales management indicators
• Monitor sales management indicators and assist in analyzing the causes of abnormal indicators
• Establish and improve the sales analysis and management evaluation methodology, and implement promotion training, and regularly analyze and output sales work reports based on the methodology, find problems, put forward improvement suggestions, and follow up the results
• Promote the implementation of the sales assessment and reward system for business promotion projects, and effectively motivate the performance of the sales team

Requirements:

• A bachelor's degree is required, logistics management major is preferred
• Possess rich theoretical knowledge in data statistics and analysis
• 5 years and above experience in the transportation or logistics industry
• Strong data analysis skills
• Good communication skills
• Strong sense of work responsibility and teamwork spirit

Job Description

• Provide guidance and direction to CAD team to ensure operational and rechnical excellence.
• Responsible for updating drawings as per the latest information provided
• Collaborate with others to establish timelines and budgets, as well as solve problems.
• Other duties as assigned

Job Requirements

• Make decisions based on designs.
• Maintain documentation records of generated design deliverables.
• Extensive knowledge of the company's preferred software.
• Ability to collaborate with others to solve problems.
• Minimum 5 years of relevant experience in infrastructure projects' implementation
• Strong communication skills.

Responsibilities

· Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings.

· Partner with solution team & delivery team to develop account strategy plan and business plan.

· Research on telco industry and perform market insight to ensure the competitiveness of proposed solution.

· Achieve annual business plan through efficient internal collaboration and proper customer approaching.

· Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.

· Handle related duties which are necessary for the proper management of key accounts and duties assigned.

Job Requirements

· Candidate must possess at least Bachelor Degree in any field.

· Candidate from ICT background is strongly preferred related with carrier network.

· Proven results of delivering client solutions and meeting sales goals.

· At least 5 years of experience in sales or relevant experiences, or similar client support role a plus.

· Ability to multi-task and manage multiple priorities in a fast-paced environment.

· Must be customer oriented, detail-oriented and capable of accurate work with minimal supervision.

· Strong negotiation skills, Self-motivated and self-directed.

Job Responsibilities:

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period.

· During project phase, lead the application in covering:

i. Contract Management.

ii. Service Level Management (SLA).

iii. Service/Change Request Management (scope, schedule, budget, prioritisation).

iv. Problem and Incident Management (tracking, escalation, closure).

v. Audit and Security Services.

vi. Risk Management.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Team player with project management and people management skills.

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager.

· A solid understanding of how people go through a change and the change process.

Successful candidate should possess the following:

• Bachelor Degree in Accountancy or CPA, ACCA or equivalent accounting professional qualification
• Minimum 3-5 years of working experiences in accounting/audit field in SMEs.
• Be a hands on professional who is experienced to work independently or direct the team to improve process efficiency in ground work accounting.
• Good interpersonal skills to work with other departments tactfully and a good team player.
• Able to communicate in English and Mandarin.

The Job:

Manage company’s financial accounting and corporate reporting of entities.

• Handle full set of accounts for entities to finalisation for auditing
• Prepare Monthly Management reports & notes for management review & comments for company and group.
• Handle all accounting related work
• Maintain accurate journal entries and expense allocations
• Handle AP & AR transactions, if needed.
• Prepare asset, liability, and capital account entries by compiling and analysing account information
• Timely submission of GST for entities and GST compliance
• Filing of Statutory reports to various government agencies
• Reconcile accounts and provide analysis for the organisation’s financial transactions
• Ensure accurate financial reports

Perform tax matters

• Assist in corporate tax matters and liaise with tax agent.
• Discuss with tax agent to maximise the utilisation of tax and government grants.

Support working capital management

• Manage accounts payable and receivables to help the organisation determine working capital needs and funding strategies.
• To communicate with banks and government authorities on related financial matters

Support external audit activities

• Plan and coordinate the annual financial audit process
• Respond to external auditors on audit data, variances and audit findings

Managing Account Department

• Managing and overseeing the daily operations of the accounting department
• To lead and guide Account Department on finance work processes
• To ensure and managed all incoming and outgoing company funds and transactions are smooth and accurate.

Responsibilities:

• Devise a growth strategy that encompasses both financial success and customer satisfaction.
• Conduct research to identify emerging markets and evolving customer needs.
• Schedule and conduct business meetings with potential clients.
• Promote our company's products/services, aligning them with clients' objectives and needs.
• Ensure compliance with legal regulations when preparing sales contracts.
• Maintain comprehensive records of sales, revenue, and invoices.
• Provide reliable post-sales support and feedback.
• Cultivate enduring relationships with both new and existing clients.
• Mentor and nurture entry-level staff, helping them grow into valuable sales professionals.
• Set development goals for the team and the business, and ensure their achievement.
• Provide training and assistance to team members for skill development.
• Identify and tap into new markets while enhancing sales strategies.
• Perform any additional tasks as assigned by the director.

Requirements and Skills:

• Proven work experience as a business development manager, sales executive, or in a related role.
• Demonstrated track record of sales success.
• Customer support experience is a bonus.
• Proficiency in MS Office and CRM software (e.g., Salesforce).
• Strong command of the English language.
• Sound market knowledge.
• Exceptional communication and negotiation abilities.
• Aptitude for building rapport with clients.
• Excellent time management and planning skills.
• Ability to thrive under pressure.
• Availability to work within flexible hours, including evenings, holidays, and weekends.

This role is a 6 month contract role.

Overall Purpose of the Job

The Aspire Lifestyles group aim to be the leading global provider of customer engagement and loyalty services to key target client segments. The Client Service Executive will have dual accountability to support the Aspire team by servicing existing clients' requirements; inclusive of all contractual maintenance and reporting, performance of contractual and ad hoc invoicing requirements. The Client Service Executive will perform key administrative support functions to ensure efficient delivery of services to our clients.

SPECIFIC RESPONSIBILITIES - Account Management

1. Contract Fulfillment/ Invoicing

Ensure for all Aspire clients:

• Timely and accurate distribution of all documentation including new/renewed contracts
• Monitoring of existing contracts so as to ensure timely notification of upcoming renewals
• Contracts are issued in a timely and efficient manner and ensuring a signed copy is held on file and in Salesforce.com
• Salesforce - Ensuring integrity of client and contract information on Salesforce.com through the accurate input of client/contract data for billing purposes
• Invoicing - ensuring invoices are issued correctly and accurately
• Acting as first point of contact for invoice dispute management
• Interdepartmental communication - Representing Client Services to internal departments (Operations, Finance and Marketing) so as to ensure client needs are satisfied

2. Account Management/ Client Liaison

• Provide client activity reports as per the agreed client specific service agreements in an accurate and timely manner
• Respond to client service requests in an efficient manner and coordinate the involvement and reports of other Intl.SOS departments where appropriate
• Preparation and communication of activity reports to clients via telephone and face-to-face

Additional Responsibilities

• To abide by and uphold all Aspire Lifestyles/ International SOS policies and procedures.
• To work flexible hours as appropriate to meet the needs of the position.
• Ad-hoc administrative support to General Manager of Singapore.
• To carry out any other reasonable duties as requested by the line manager and other management team members

REQUIRED COMPETENCIES

• Computer literacy with proficiency in Excel, PowerPoint and Salesforce.com
• Ability to establish and maintain relationships with internal and external customers
• Keen attention to detail and problem-solving skills.
• Commercial acumen
• Team player
• Driven by customer service excellence
• Professional verbal and written communication
• Time management

REQUIRED WORK EXPERIENCE / KNOWLEDGE

• Account management experience
• Previous reporting/contractual experience
• Previous exposure to retail banking industry helpful

• Manage Interior fit out works project
• Plan and schedule project timelines and milestones using appropriate tools;
• Develop and deliver progress reports, proposals, requirements documentation and presentations;
• Project coordination of various trade works Sub-contractors on site
• Coordination with Main Contractor / Client for work schedule and technical installation details
• Manage of site progress to ensure completion of works as per contract schedule.
• Safety management of the project.
• Time and cost management of the project.